2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Steering, Jun 12, 2018
FIRST TIME POWER STEERING QUIT I HAD JUST STARTED IT IN THE MORNING TO GO WORK, HAD TO SHUT CAR OFF THEN TURN IT BACK ON AND STEERING WOULD WORK THEN. SECOND TIME I LOST STEERING WHEN I WAS TURNING OFF OF A 55MPH HIGHWAY IN THE MIDDLE OF THE TURN AND POWER STEERING QUIT, FORCING ME TO GO OFF IN THE DITCH. WAS VERY FRUSTRATING AND NOW AFTER SHUTTING OFF THE CAR THE POWER STEERING DOES NOT START WORKING AT ALL. SO I HAVE TO DRIVE EVERY DAY WITHOUT IT. VERY FRUSTRATING WHEN I PAY THIS MUCH FOR A VEHICLE AND I HAVE TO GET CHARGED $1,200+ TO FIX IT. DON'T HAVE THE MONEY TO FIX IT SO JUST DRIVE WITHOUT IT NOW. FRUSTRATING.
Steering, Jun 12, 2018
AT TIMES THE STEERING LOCKS UP HAVE TO RESTART TO FIX PROBLEM. WARNING LIGHT COMES ON >>>> STEERING SYSTEM FAILURE. WHAT SOES THIS MEAN ? CAN IT LOCK UP DURING DRIVING?
Steering, Jun 10, 2018
STEERING ASSIST FAULT WENT OUT AS I WAS DRIVING AND WAS ALMOST KILLED
Steering, Jun 10, 2018
ON FRIDAY, 06/08/2018 I LOST MY STEERING ASSIST DUE TO A "STEERING ASSIST MALFUNCTION". I AM ABLE TO STEER THE CAR BUT AS A SENIOR CITIZEN I FEEL THAT I AM PUTTING MY LIFE, AS WELL AS OTHERS, AT RISK FOR A KNOWN DEFECT THAT THE FORD MOTOR COMPANY HAS KNOWN ABOUT FOR YEARS, HAVE RECALLED MANY OF THEIR MODEL VEHICLES WITH THE SAME "DEFECT" EXCEPT THE FORD FOCUS. THIS IS A DANGEROUS SITUATION FOR EVERYONE. PLEASE GET FORD MOTOR COMPANY TO CORRECT THEIR INTENTIONAL NEGLECT OF THIS MATTER.
Other or unspecified, Jun 7, 2018
"TAKATA RECALL" WHILE DRIVING MY CAR GOING TO WORK SUDDENLY THE PASSENGER SIDE DOOR OPENS SO I TIE IT WITH ROPE AND BRING IT TO MECHANIC AFTER WORK AND THEY FOUND THE DOOR LATCH IS NOT WORKING,AFTER 2 MONTHS SAME THING HAPPEN ON THE DRIVER SIDE DOOR WHILE DRIVING GOING TO GROCERY THE DOOR OPENS AND IT WONT LOCK ANYMORE SO BOTH MY DOORS ARE TIED WITH ROPE WHILE DRIVING.THANK YOU
Seat belts, Jun 6, 2018
THE VEHICLE WAS PARKED, WITH NO DAMAGE TO THE VEHICLE. OUR FRONT DRIVER SIDE SEAT BELT LATCH QUIT WORKING PROPERLY. MY HUSBAND WHICH IS AN AVERAGE SIZE GUY ALMOST GOT STUCK. THE REAR DRIVER SIDE SEAT BELT LATCH IS NOT WORKING EITHER. IT STOPPED WORKING ABOUT A YEAR AFTER OWNING THE CAR. WE HAVE TO SHOVE A CARD IN IT TO PUT THE RED BUTTON BACK OUT.
Steering, Jun 6, 2018
I WAS BACKING OUT OF A PARKING PLACE AT A GAS STATION WHEN THE "STEERING ASSIST FAULT" "SERVICE REQUIRED" CAME ON THIS HAPPENED AROUND 80K MILES. NOW SITTING AT 88K MILES I RECENTLY HAD TO HAVE THE STEERING RACK AND PINION ASSEMBLY REPLACED IN IT COSTING ME ALMOST 1,800 DOLLARS IN REPAIRS. I HAVE READ SEVERAL COMPLAINTS WITH THIS CAR HAVING THE SAME ISSUES AROUND ABOUT THE SAME MILEAGE INTERVALS. I'M HOPING THIS ISSUE HASN'T CAUSED ANY SERIOUS INJURY OR FATALITIES.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Jun 5, 2018
THE FORD FOCUS ELECTRIC HAS TWO "DRIVE" MODES: "D" AND "L". THE LATTER IS MORE AGGRESSIVE IN REGENERATIVE BRAKING. WHEN I APPROACH A RIGHT TURN INTO MY NEIGHBORHOOD, THERE IS A SHORT SEGMENT OF CEMENT BETWEEN THE TWO ASPHALT ROADS. I BELIEVE THE TRACTION/STEERING CONTROL GETS CONFUSED, AND THE REGENERATIVE BRAKING DISENGAGES, CAUSING THE VEHICLE TO ACCELERATE AND LURCH FORWARD, EVEN IF I AM BRAKING/DECELERATING. STEERING BEHAVIOR ALSO SEEMS AFFECTED. THE FIRST TIME THIS HAPPENED WAS VERY DISCONCERTING AS I THOUGHT I WAS GOING TO CRASH INTO THE VEHICLE STOPPED AT THE CROSS-STREET I WAS TURNING ONTO. I CAN REPRODUCE THIS CONSISTENTLY.
Latches/locks/linkages, Jun 1, 2018
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO ANDERSON FORD BULLHEAD CITY (2585 AZ-95, BULLHEAD CITY, AZ 86442, (928) 704-9850) WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Power train, Air bags, Jun 1, 2018, crash
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT FROM PARK INTO REVERSE. THE CHECK ENGINE INDICATOR ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE MULTIPLE TIMES BEFORE IT WAS ABLE TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. ON A DIFFERENT OCCASION, WHILE DRIVING 50 MPH IN THE RAIN, THE CONTACT'S VEHICLE HYDROPLANED AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE AIR BAG FAILURE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,309.
Power train, May 31, 2018
WHILE DRIVING AT 45 MPH ON A CITY STREET ENTERING A HIGHWAY. THE CAR REVED AND WOULD NOT SHIFT OUT OF GEAR BUT WAS STILL RUNNING. I TRIED TURNING IT OFF BUT THEN IT WOULD NOT START BACK UP AND THE DISPLAY IS SHOWING IT'S IN DRIVE BUT THE GEAR IS IN PARK
Electrical system, May 31, 2018
TAKATA RECALL: OK SO I WAS DRIVING THE OTHER DAY AND ALL OF A SUDDEN MY SPEAKERS MADE THIS THUNDER LIKE NOISE AND MY STEREO RANDOMLY WENT OUT AND STOPPED WORKING. IT WAS A RATHER LOUD "BOOM" WHICH STARTLED ME AND ALMOST GOT ME A SWERVE INTO ANOTHER CAR. WHEN I GOT TO MY DESTINATION I TURNED OFF THE CAR, AND THEN TRIED TO START IT BACK UP AGAIN TO SEE IF MAYBE IT WOULD TURN ON , WELL IT DID, BUT NOW MY CAR RANDOMLY DOES THIS LIKE EVERYDAY! AND IT STARTLED ME EVERY TIME!!!!!! WHICH IS DANGEROUS BECAUSE IT COULD CAUSE A SERIOUS ACCIDENT!!!!!
Power train, Other or unspecified, May 29, 2018
MY CAR HAS BEEN GOING BACKWARD WHEN IN DRIVE AND THEN JUST WON'T GO. TODAY IT TOTALLY STOPPED MOVING WHILE DRIVING ON THE HIGHWAY. THANK GOD I WAS CLOSE TO HOME AND WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. WALKED TO THE GARAGE DOWN AROUND THE BEND AND THEY PUSHED IT OFF THE HIGHWAY AND INTO THEIR YARD. BEFORE TOTALLY STOPPING THE CAR WOULD BUCK FORWARD WHILE DRIVING THEN SLOW DOWN AND SPEED UP ON ITS OWN. NOW WON'T START OR RUN. POSSIBLY THE TRANSMISSION OR GEAR STICK
Electrical system, Visibility/wiper, May 29, 2018
FIRST PROBLEM IS WITH THE RADIO. THIS BEGAN WHEN MY CAR HAD 37000 MILES AND THE RADIO WOULD MAKE A LOUD THUMPING SOUND. THE CAR WOULD SEEM TO SHAKE AND I DID NOT REALIZE IT WAS THE RADIO UNTIL THE OTHER ISSUES BEGAN. A LOUD SCREECHING AND POPPING STARTED WHICH WOULD COME OUT OF NOWHERE. THIS CAN CAUSE A BIG DISTURBANCE SINCE YOU ARE NOT EXPECTING IT TO HAPPEN AND IT IS EXTREMELY LOUD. EVENTUALLY THE SOUND ALWAYS OCCURRED AND EVEN AFTER TURNING THE CAR OFF IT WOULD STILL CONTINUE - DOORS OPEN AND KEYS OUT OF IGNITION. IT FINALLY STOPPED AND THERE IS NO SOUND, BUT AFTER SIX MONTHS IT STARTED MAKING THE SOUND AGAIN, AND AGAIN OUT OF NOWHERE. THIS IS EXTREMELY DISTRACTING BECAUSE THERE IS ABSOLUTELY NO SOUND COMING FROM THE RADIO, OFF OR ON AND IT WILL SUDDENLY START TO SHRIEK OR POP. IT STOPPED AGAIN, BUT I AM WAITING FOR IT TO BEGIN AGAIN. I HAVE TAKEN IT IN TO THE DEALER SEVERAL TIMES ONLY TO BE TOLD THERE IS NOTHING THAT CAN BE DONE AND THEY HAVE NOT SEEN THIS ISSUE BEFORE. MY NEXT ISSUE IS WITH THE WIPER BLADES. THIS BEGAN RECENTLY AND I HAVE AROUND 45000 MILES ON MY VEHICLE. AT FIRST THE WIPER ON THE DRIVER'S SIDE FLEW OFF WHILE IN USE. I THOUGHT THAT I HAD POSSIBLY PUT TR HE WIPES ON INCORRECTLY EVEN THOUGH IT HAD BEEN WORKING FINE FOR A MONTH OR SO. I HAD THE AUTO PARTS STORE PUT NEW BLADES ON AND AGAIN ABOUT TWO WEEKS LATER IT FLEW OFF. LUCKILY I HADN'T DRIVEN OFF AND WAS ABLE TO RETRIEVE THE WIPER AND PUT IT BACK ON THIS TIME. THREE MONTHS LATER THE DRIVERS SIDE WIPER WILL JUST STOP WORKING MIDWAY THROUGH THE WINDOW. I CAN FLIP THE WIPERS ON AND OFF SEVERAL TIMES AND IT WILL WORK FOR A SECOND, BUT CONTINUES TO GET STUCK IN THE MIDDLE OF THE WINDSHIELD. THE PASSENGERS SIDE GETS STUCK AS WELL, BUT WILL FIX ITSELF.
Electrical system, May 28, 2018
INTERMITTANT STARTING..NEW TRANSCIEVER..KEYS REPROGRAMMED...NEW BATTERY MAU START TWO OR THREE CONSE UTIVE TIMES THEN NOTHING
Electrical system, May 25, 2018
FACTORY RADIO SYSTEM NO LONGER WORKING. BEFORE GOING COMPLETELY OUT, MADE LOUD NOISES GRADUATING FROM POPCORN POPPING SOUNDS TO THUNDERING BOOMS.
Other or unspecified, May 25, 2018
DRIVER SIDE DOOR WOULD NOT LATCH SHUT. THERE IS A RECALL ON THIS VEHICLE SINCE SEPTEMBER 2016, WHICH I HAVE NOT BEEN CONTACTED ABOUT. HOW DOES IT TAKE 2 YEARS TO GET IN CONTACT WITH A PERSON WHO BOUGHT A FORD FROM THE DEALERSHIP?
Steering, May 24, 2018
POWER STEERING FAILURE AT 63000 MILES. RESULTING IN $2222 BILL TO REPLACE POWER STEERING GEAR ASSEMBLY. ERROR CODE "STEERING ASSIST FAULT SERVICE REQUIRED" WAS DISPLAYED 5-8 TIMES WHILE BACKING UP AT STARTUP ON PRIOR OCCASIONS. FOR ALL PRIOR OCCASIONS RESTARTING THE CAR CLEARED THE ISSUE. ON THE LAST OCCURRENCE THE ISSUE WOULD NOT CLEAR LEAVING THE CAR WITH MANUAL STEERING.
Steering, May 22, 2018
WHILE I WAS DRIVING MY CAR THE POWER STEERING WENT OUT. I STILL COULD STEER THE CAR BUT IT WAS MORE DIFFICULT TO DO SO. I KNOW THERE WAS A RECALL ON FORD'S WITH POWER STEERING ISSUES BUT MY CAR WAS NOT INCLUDED. I HAD TO PAY THE DEALER $1790 FOR THE REPAIR. THE DEALERSHIP SAID MY YEAR CAR WAS NOT PART OF THE RECALL...SINCE IT WAS A SIMILAR ISSUE I BELIEVE IT SHOULD OF BEEN INCLUDED.
Engine, Fuel/propulsion system, May 14, 2018
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VACUUM LINE MALFUNCTIONED WHEN THE VEHICLE REACHED HALF A TANK OF FUEL. THE FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO START. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Fuel/propulsion system, May 11, 2018
"PURGE VALVE"-MY VEHICLE WAS TAKEN INTO RED MCCOMBS FORD DUE TO A P0420 CODE WHICH IS A PROBLEM WITH THE CATALYTIC CONVERTER. BEFORE THE ENGINE LIGHT CAME ON, I HAD NOT HAD ANY PERFORMANCE ISSUES OR NOTICED ANY PROBLEMS WHILE DRIVING OR IDLING ON ANY TYPE OF ROAD. THE CAR HAS 79,479 MILES AND THE CONVERTER WOULD BE COVERED UNDER THE FACTORY WARRANTY. I WAS TOLD THAT THE CONVERTER WENT OUT BECAUSE THE PURGE VALVE GOT STUCK OPEN WHICH CAUSED SEVERE DAMAGE TO THE FUEL TANK AND FUEL PUMP AND THAT THEY WOULD NOT REPLACE THE CONVERTER UNTIL I PAID $1,900 TO GET THE OTHER PROBLEMS FIXED. I DID NOT HAVE THE MONEY TO GET THE OTHER PROBLEMS FIXED BEFORE THE FACTORY WARRANTY EXPIRED, THEREFORE I WILL NEED TO PAY AN ADDITIONAL $1,700 TO HAVE THE CONVERTER REPLACED ONCE THE WARRANTY EXPIRES. I WAS TOLD THAT THE PROBLEMS WITH MY CAR COULD CAUSE IT TO LOSE POWER AND LEAVE ME STRANDED ON THE ROAD. I AM CONCERNED THAT, OTHER THAN THE ENGINE LIGHT TURNING ON BECAUSE OF THE CONVERTER, I WOULD NOT HAVE KNOWN ANYTHING WAS WRONG WITH THE CAR UNTIL IT COULD HAVE DIED ON ME IN THE MIDDLE OF THE FREEWAY. I HAVE HAD SO MANY PROBLEMS WITH THIS VEHICLE AND BY THE LOOKS OF THE COMPLAINTS ON NHTSA, THERE WILL BE MANY MORE SERIOUS PROBLEMS TO LOOK FORWARD TO. I DO NOT FEEL SAFE IN THIS VEHICLE AND FORD HAS DONE NOTHING TO FIX THESE PROBLEMS. I AM HOPING TO SELL IT BACK TO THEM THIS WEEKEND. I WILL NEVER BY FORD AGAIN.
Visibility/wiper, May 11, 2018
I WAS DRIVING AT NIGHT WHILE IT WAS RAINING I WANTED TO USE THE WIPERS TO CLEAR THE RAIN USING THE INTERMITTENT BUTTON BUT THEY WOULD NOT SHUT OFF AND THEN THE WIPER JUST STOPPED, I CAN PUT THE PASSENGER WIPER DOWN MANUAL AND THEN THE WIPER WILL CLOSE. THE WIPERS WILL NOT OPERATE NOW
Electrical system, May 9, 2018
STEREO WILL WORK FOR ABOUT 30 SECONDS AND THEN THERE WILL BE A LOUD POPPING AND HIGH PITCHED FREQUENCY OF STATIC, EVEN WITH RHE RADIO VOLUME ON 0 OR WITH THE RADIO OFF. COULD CAUSE A DRIVER TO SWERVE OFF THE ROAD RESULTING IN A CRASH OR A FIRE TO START FROM FAULTY WIRING.
Power train, May 8, 2018
SINCE PURCHASED BRAND NEW IN SEPT 2011, MY FOCUS HAS HAD MAJOR TRANSMISSION ISSUES THAT HAS BEEN A NIGHTMARE TO DEAL WITH WITH FORD TO THIS DAY. MY FOCUS WAS TAKEN IN AT LEAST 5 TIMES IN THE FIRST COUPLE YEARS FOR A FAULTY CLUTCH THAT CAUSED JOLTING AND SHUDDERING AND JEERING WHILE DRIVING, CAUSING MY CAR TO SLIP IN AND OUT OF NEUTRAL ON THE ROAD, SOMETIMES NEARLY HITTING OTHER DRIVERS. IT BECAME VERY DANGEROUS. IT TOOK AT LEAST 5 VISITS FOR FORD TO REPLACE THE FIRST CLUTCH. THEY REFUSED TO ACCEPT THAT THE PART WAS FAULTY AND DID COMPUTER "UPDATES" THAT DID NOTHING TO FIX THE ISSUE. OVER THE LAST FEW YEARS, MY CAR HAS BEEN BROUGHT IN ABOUT A DOZEN MORE TIMES FOR THE SAME ISSUE AND HAS HAD A TOTAL OF 5 CLUTCH REPLACEMENTS IN 6 YEARS, AND MY CAR JUST BROKE DOWN AGAIN YESTERDAY, JUST BARELY OVER 100K MILES, WITH FORD REFUSING TO WARRANTY MY TRANSMISSION. A MESSAGE APPEARED, "TRANSMISSION MALFUNCTION SERVICE NOW" AND MY CAR COMPLETELY DIED. FORD NEVER WANTS TO TAKE RESPONSIBILITY FOR THESE TRANSMISSION ISSUES AND HAVE HASSLED ME EVERY TIME IN THE LAST 6 YEARS OVER THESE ISSUES. IT IS A HUGE SAFETY ISSUE TO KEEP DRIVING THIS CAR NEVER KNOWING WHEN THE CLUTCH IS GOING TO GIVE OUT AND CAUSE THE TRANSMISSION TO FAIL. I HAVE SUPPORTING DOCUMENTS FOR THESE CLAIMS AND CAN REQUEST ALL SERVICE RECORDS FROM FORD IF NECESSARY. I DO NOT WANT THESE DOCUMENTS MADE PUBLIC SINCE THEY CONTAIN SENSITIVE INFORMATION.
Fuel/propulsion system, May 6, 2018
THE RPMS ON MY VEHICLE KEPT FALLING AND CAUSING MY CAR TO STALL AND EVEN 'DIE' IN TRAFFIC. I TOOK IT TO A MECHANIC WHO TOLD ME THAT THERE WAS A PROBLEM WITH MY EVAP SENSOR, FUEL PUMP AND GAS TANK. THE SENSOR AND GAS PUMP ARE MALFUNCTIONING AND CAUSING THE PROBLEM AND SUCKING THE PLASTIC GAS TANK UP AND INTO THE PUMP CAUSING MY CAR TO DIE WHILE IN TRAFFIC. I WAS DRIVING ON A MAJOR HIGHWAY DOING 65MPH THE OTHER DAY AND THIS HAPPENED CAUSING EXTREME ANXIETY ABOUT THE POSSIBILITY OF BEING REAR ENDED BY SOMEONE NOT PAYING ATTENTION. I HAVE LOOKED THIS UP AND I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. THIS PROBLEM HAS BEEN HAPPENING OFF AND ON FOR ABOUT A YEAR AND IS STARTING TO HAPPEN MOREVOFTEN AND GETTING MORE SEVERE.