2012 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 3,801

Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.

Primary concernPower train1,459 reports · 38% of complaints
Owner complaints3,801Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,459
  2. Steering933
  3. Engine477
  4. Electrical system366
  5. Other or unspecified359
  6. Structure332
  7. Fuel/propulsion system287
  8. Vehicle speed control170

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  3. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  4. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Exterior lightingAug 1, 2013

    Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

    Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

    Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

    Campaign 13V335000 on NHTSA.gov

  7. EquipmentOct 2, 2012

    This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

    Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

    Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

    Campaign 12E035000 on NHTSA.gov

  8. Visibility, windshield wiper/washer, switch/wiringApr 5, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.

    WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 12V149000 on NHTSA.gov

Representative owner complaints

3,801 reports, newest first.

  1. Steering, Jan 15, 2018

    THE POWER STEERING ON THIS CAR IS DETECTIVE. IT CAN GO OUT WITHOUT NOTICE AND MAKE THE CAR HARD TO DRIVE. ON MANY, MANY OCCASIONS MY POWER STEERING WOULD NOT WORK WHEN I STARTED MY CAR. I WOULD TURN OFF AND THEN RESTART THE CAR AND IT WOULD WORK AGAIN. RECENTLY, I LOSS POWER STEERING TWICE WHILE DRIVING ON A CITY STREET. I WAS ABLE TO MANUALLY STEER TO A SAFE PLACE BOTH TIMES. I RESTARTED THE CAR AND RETAINED POWER STEERING ONCE AGAIN. SHORTLY THEREAFTER THE POWER STEERING WENT OUT ALL TOGETHER THE POWER STEERING ON THESE 2012 FORD FOCUS IS DETECTIVE AND THE FORD COMPANY NEEDS TO BE HELD ACCOUNTABLE AND A RECALL ISSUED.

  2. Electrical system, Jan 9, 2018

    RADIO DON'T WORK MAKE A LOUD SQUEEKING NOISE WHILE DRIVING WHEN OFF

  3. Steering, Jan 6, 2018

    STARTED CAR PUT IN DRIVE THE STEERING LIGHT CAME ON AND HAD NO POWER STEERING DROVE OUT OF DRIVE STILL NO POWER STEERING DROVE ABOUT 2 MILES STILL NO POWER STEERING STOP PUT IN PARK STOP ENGINE WAITED ABOUT 15 SECONDS STARTED CAR LIGHT OUT AND THE HAD POWER STEERING . TALKED TO SHOP FOREMAN AT CROUSE FORD TOLD ME THEY HAVE NOT SEEN ANY PROBLEMS WITH THE FOCUS BUT WHAT I DESCRIBED SAY IT IS THE ELECTRIC POWER STEERING RACK AND PINION

  4. Steering, Power train, Electrical system, Jan 4, 2018

    WAS DRIVING CAR AND RANDOMLY A WARNING CAME UP ' POWER STEERING ASSIST FAULT SERVICE REQUIRED' THEN POWER STEERING TURNED OFF. TURN CAR OFF TURN BACK ON FIX THE PROBLEM. THEN PROBLEM CAME BACK AND HAS NOT GONE AWAY. I HAVE NO POWER STEERING. RADIO HAS BEEN ACTING STRANGE SINCE PURCHASED CAR

  5. Power train, Engine, Jan 3, 2018

    2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION AND ENGINE FAILURE. *LD *JS

  6. Steering, Jan 2, 2018

    DRIVING HOME IN TRAFFIC MY CARS POWER STEERING FAILED AND IT BECAME DIFFICULT TO STEER. WAS ABLE TO STRUGGLE WITH STEERING TO GET IT HOME. LATER WENT OUT TO MOVED CAR AND STEERING WAS FINE. CALLED FORD AND THEY SAID THEY ARE AWARE OF THE ISSUE BUT NO RECALL YET. EXTREMELY DANGEROUS. FORD MUST BE WAITING FOR MORE RELATED DEATH BEFORE ISSUING A RECALL. REPAIR COST $1600 - $2300! REAL NICE FORD.

  7. Power train, Jan 2, 2018

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND JERKED. ON ONE OCCASION, WHILE DRIVING 60 MPH, THE TRANSMISSION VIBRATED AND THE VEHICLE STALLED. THE TRANSMISSION FAULTY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD AT (866) 591-3943 (4101 CLINTON HWY, KNOXVILLE, TN 37912) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER ON SEVERAL OCCASIONS, BUT WAS DIRECTED TO VOICEMAIL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

  8. Power train, Jan 2, 2018

    TRANSMISSION MODULE RECALL PROBLEM GETTING WORSE IT HAS IN THE SHOP 3 TIMES , ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR WOULDN'T MOVE AT A LIGHT ON A HILL.

  9. Fuel/propulsion system, Jan 1, 2018

    FAULTY FUEL VENT VALVE CAUSED ENTIRE FUEL TANK TO COLLAPSE.

  10. Fuel/propulsion system, Dec 28, 2017

    THE PURGE VALVE CAUSE THE CAR TO STALL IN TRAFFIC WHILE DRIVING AND BACK FIRE CAUSE THE GAS TANK TO SUCK IN

  11. Steering, Dec 28, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO UNLOCK AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO WILLIS FORD (15 N DUPONT BLVD, SMYRNA, DE 19977) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

  12. Steering, Dec 27, 2017

    I WAS DRIVING ON BUSY FOUR-LANE HIGHWAY IN FAST MOVING TRAFFIC IN MY 2012 FORD FOCUS A LIGHT CAME ON SAYING STEERING ASSIST FAILURE SERVICE REQUIRED. THIS SCARED ME VERY MUCH. IT WAS VERY DANGEROUS AND LIFETHREATENING. THE WHEEL WAS HEAVY AND HARD TO STEER GETTING OFF THE HIGHWAY CURVING EXIT. I WAS FRIGHTENED I WOULD HIT THE GUARDRAILS. BROUGHT CAR TO TORRINGTON, CT FORD DEALER WHO IS VERY NICE SAID STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED $1,977. CALLED FORD ASKED WHY WAS FOCUS EXCLUDED FROM RECALL ISSUED FOR SAME REASON TO EDGE, FUSION AND EXPLORER. FORD REPRESENTATIVE NAMED PAM SAID "REASON IT WAS NOT INVOLVED IN RECALL IS BECAUSE BUILT AT DIFFERENT TIME AND USING DIFFERENT PART AFFECTED BY THE RECALL." I SAID BUT THEY ALL USED SAME TEMKIN MANUF. PART. HE SAID, "RECALLS ARE VIN SPECIFIC." WOULD NOT PAY FOR REPAIR, AND SAID MY COMPLAINT WOULD BE FORWARDED TO THE "APPROPRIATE INTERNAL DEPARTMENT". (THAT MUST BE THE DO-NOTHING-ABOUT-IT UNIT) HOW DISAPPOINTING AND EMBARRASSING THAT AN AMERICAN COMPANY DOESN'T CARE ABOUT ITS CUSTOMERS. THIS IS MY THIRD AND LAST FORD CAR I WILL BUY. WHO IS GOING TO DIE BEFORE BIG BUSINESS TAKES NOTICE? THERE ARE 508 COMPLAINTS ON THIS WEBSITE FOR THE SAME PROBLEM WITH THIS VEHICLE!! AND THOUSANDS MORE ON OTHER INTERNET SITES! WHY ARE WE SPINNING OUR WHEELS WITH THIS AGENCY THAT DOES NOTHING WITH THIS LIFE-THREATENING ISSUE. WHAT IS MORE IMPORTANT THAN BEING ABLE TO STEER OR BRAKE YOUR CAR? THIS STEERING ASSIST FAILURE IS DEADLY AND NEEDS TO BE INVESTIGATED AND RECALLED FOR SAFETY OF 2012 FORD FOCUS DRIVERS, THEIR PASSENGERS, AND OTHER DRIVERS ON THE ROAD.-- TK (FORMER FORD DRIVER)

  13. Steering, Dec 26, 2017

    2012 FORD FOCUS HAD INTERMITTENT STEERING ASSIST FAULT WARNINGS. SINCE 12/24/2017 THE FAULT WARNING DOES NOT GO AWAY AND I HAVE NO POWER STEERING. I CALLED 2 DIFFERENT FORD DEALERS, THEY BOTH DENIED ANY KNOWLEDGE OF ANY KNOWN PROBLEMS WITH THIS PROBLEM. I DID A TINY BIT OF RESEARCH AND QUICKLY FOUND THAT MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM AND THAT YOUR AGENCY HAS HAD COMPLAINTS AND ARE OR DID INVESTIGATE THIS PROBLEM. IS THIS CAUSED BY AN EXPOSURE TO EXTREME HEAT FROM OTHER ENGINE COMPONENTS? THE FAULTS ALWAYS STARTED UPON STARTING THE CAR AND I WOULD TURN THE CAR OFF AND BACK ON,IT WOULD GO AWAY BUT KNOW IT WON'T GO AWAY AND I CANNOT DRIVE IT WITHOUT POWER STEERING.

  14. Fuel/propulsion system, Dec 26, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE WALKING OUTSIDE OF THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR. HE INSPECTED UNDERNEATH THE VEHICLE BY THE FUEL TANK AND NOTICED FUEL ON THE GROUND. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.

  15. Steering, Dec 22, 2017

    STEERING FAULT FAILURE BEGAN AS AN INTERMITTENT PROBLEM AT 55,000 MILES. THE ISSUE COMMENCED WHEN THE VEHICLE WAS IN MOTION AND PRESENTS A DANGEROUS SITUATION. STEERING THE VEHICLE IS DIFFICULT BEYOND DESCRIPTION. NOW THE PROBLEM IS CHRONIC, REPAIR ESTIMATE FROM FAIR OAKS FORD IN NAPERVILLE, IL WAS $2,400.00. BASED ON THE NUMBER OF COMPLAINTS TO NHTSA AND EVIDENT ON A NUMBER OF OTHER SITES THIS IS NOT AN ISOLATED PROBLEM. FORD SHOULD BE COMPELLED TO ISSUE A RECALL FOR SAFETY REASONS ALONE.

  16. Steering, Dec 17, 2017

    A NOTICE ON THE DASH APPEARED AT STARTUP(STATIONARY) , STATING POWER STEERING ASSIST FAULT SERVICE REQUIRED. THIS MAKES STEERING VERY DIFFICULT. THIS HAS HAPPENED BEFORE BUT THE WARNING WOULD GO AWAY ON NEXT START UP. WHEN I TOOK IT TO A MECHANIC I WAS TOLD THAT NO CODES WERE SHOWING. I HAVE HAD MY CAR AT A FORD SERVICE DEPARTMENT AND THEY TOLD ME THERE ARE NO OPEN RECALLS OR BULLETINS.

  17. Steering, Dec 15, 2017

    ON 12/8/2017 I DROVE ME CAR DOWNTOWN NASHVILLE FROM MY HOUSE. PARKED IT IN THE GULTCH AREA. WALKED TO A RETURN. CAME BACK TO MY CAR AND THE STEERING ASSIST FAULT LIGHT CAME ON. IT SAID CONTACT DEALER. I TRIED TURNING THE CAR OFF AND ON AGAIN SEVERAL TIMES. THE STEERING WHEEL WOULD TURN WITH GREAT EFFORT, HOWEVER I WAS PARALLEL PARKED AND THERE WAS NO WAY I WAS GETTING THE CAR OUT OF THE POSITION IT WAS IN WITHOUT NEEDING A TOW TRUCK. SO I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. ONCE THERE IT TOOK THEM 5 DAYS TO TELL HOOK IT UP TO THE COMPUTER AND TELL ME THAT I NEEDED ALMOST $2,300 WORTH OF REPAIRS. SO BASICALLY WHILE THE CAR WAS PARKED, IT BROKE. I DECLINED SERVICE AT THE MOMENT AND AM ACTIVELY SEARCHING FOR SOLUTIONS. THE DEALER DIAGNOSTIC WAS AS FOLLOWS: "FOUND U3000-49 PSCM INTERNAL FAILURE. FOLLOWED PINPOINT TEST B AND FOUND NEEDS RACK REPLACEMENT." THE CAR WAS PURCHASED IN JAN 2013 FROM A CAR MAX. I PAYED FOR THE EXTENDED WARRANTY THAT THEY SOLD ME AS 100,000 MIES "OVER THE PURCHASE MILAGE", TO WHICH THEY HAVE BEEN KIND ENOUGH TO INFORM ME ACTUALLY MEANT 100,000 MILES TOTAL. I'M RIGHT AT THE 113,500 NEIGHBORHOOD. I HAVE EXACTLY TWO PAYMENTS LEFT. SO NOW NOT ONLY DO I HAVE TO BORROW OR RENT A CAR ($$$) I WILL LOOSE MONEY IF I TRADE IT IN, I HAVE TO BURDEN SOMEONE ELSE WITH THE USE OF MY CAR TO WORK. WHICH HAS AFFECTED MY ABILITY TO EARN A LIVING AND PAY MY BILLS. TOP THAT OFF WITH THE SERVICE CHARGE OF AND EXTRA $2,300 OUT OF POCKET. FORD, WE NEED TO TALK.

  18. Steering, Dec 14, 2017

    WHILE THE VEHICLE WAS STATIONARY, THE ELECTRONIC POWER STEERING WENT OUT ON THE VEHICLE. I HAD TO DRIVE THE VEHICLE HOME WITH NO POWER STEERING AND MADE IT EXTREMELY DIFFICULT TO STEER. IF I WAS NOT STRONG ENOUGH TO FORCE THE WHEELS TO TURN, THIS WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION. IF THIS HAPPENED WHILE THE VEHICLE WAS MOVING, THIS WOULD HAVE BEEN CATASTROPHIC. I FEEL LUCKY TO HAVE THIS HAPPEN WHILE BEING STATIONARY. THIS SEEMS TO BE A COMMON PROBLEM FOR THIS MODEL OF THE FOCUS AND FORD SHOULD TAKE NECESSARY STEPS TO REPLACE ALL POWER STEERING WITH MORE RELIABLE PARTS FOR THIS MODEL OF THE FOCUS.

  19. Steering, Dec 13, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO SZOTT FORD (8800 E HOLLY RD, HOLLY, MI 48442, PHONE: (248) 634-4411) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER PROVIDED CASE NUMBER: CAS13724060. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,700. *TT UPDATED 9/18/18*JB

  20. Steering, Dec 13, 2017

    THE ELECTRONIC STEERING ASSIST IS FAILING CAUSING THE VEHICLE TO RANDOMLY LOSE POWER STEERING. THIS MAKE THE VEHICLE VERY HARD TO STEER AND CONTROL. THE CAR IS A 2012 AND ONLY HAS 30,000 MILES. NO RECALL HAS BEEN ISSUED YET OTHER MODELS WITH THE SAME ELECTRONIC STEERING ASSIST HAS BEEN RECALLED. THIS HAS HAPPENED TWICE NOW WHEN THE VEHICLE HAS STATIONARY AND WE DID NOT DRIVE THE CAR. SEEMS THE PROBLEM IS INTERMITTENT AND NOW WE ARE AFRAID TO DRIVE THE CAR, WE DON'T WANT IT TO FAIL WHILE WE ARE DRIVING AND CAUSE AN ACCIDENT OR INJURY.

  21. Steering, Dec 11, 2017

    POWER STEERING DOES NOT ENGAGE AT START UP. THIS HAS HAPPENED AT LEAST 4 TIMES NOW OVER THE LAST MONTH; MOST RECENTLY THIS EVENING WHEN I WENT TO MOVE IT IN THE DRIVEWAY (AND ONLY AN HOUR AFTER ARRIVING HOME FROM A 40 MINUTE COMMUTE). THIS HAS NOT YET HAPPENED WHILE THE VEHICLE IS IN MOTION, BUT IT CONCERNS ME THAT IT COULD. THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN WHEN THIS CONDITION EXISTS.

  22. Steering, Vehicle speed control, Electronic stability control (ESC), Dec 11, 2017

    TL-CONTACT OWNS A 2012 FORD FOCUS.... GENERAL RECALL INQUIRY -- ELECTRIC STEERING LOCKED UP IN DRIVEWAY BEFORE LEAVING HOUSE TWICE WITHIN THE LAST WEEK... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED ENTIRE STEERING COLUMN AND ELECTRIC STEERING SYSTEM NEEDS TO BE REPLACED. CLUTCH WAS REPLACED TWICE ALREADY. 0 RECALLS ASSOCIATED WITH THIS VIN CB

  23. Visibility/wiper, Dec 10, 2017

    WASHER FLUID NOT DISPENSING.

  24. Steering, Dec 7, 2017

    MY STEERING LOCKED UP AND I WAS UNABLE TO TURN MY WHEEL WHEN DRIVING. THE ALERT "STEER ASSIST FAILURE" APPEARED ON DASH. I HAD MY CAR TOWED INTO THE FORD DEALERSHIP AND I NEEDED TO REPLACE MY POWER STEERING WHICH COSTS $2000. THEY IMPLIED THAT IT WOULD BE UNSAFE TO DRIVE ON THE ROAD AS NO POWER STEERING VERY WELL WOULD RESULT IN AN ACCIDENT.

  25. Fuel/propulsion system, Dec 4, 2017

    CHECK ENGINE LIGHT CAME ON. CODES INDICATED SOMETHING WRONG WITH PURGE VALVE AND SMALL EVAP LEAK. WHILE DRIVING AT 55+MPH ON A 6 LANE HIGHWAY, MY CAR STALLED AND MY BATTERY LIGHT AND OIL LIGHT ILLUMINATED. BEFORE THAT HAPPENED, CAR WOULD JUST REV AND THEN JERK ME FORWARD. I WAS ALMOST HIT BY MULTIPLE VEHICLES. THIS IS A HUGE SAFETY ISSUE!! I MADE IT TO MY MECHANIC WHERE THEY INFORMED ME THAT MY PURGE VALVE GOT STUCK OPEN CAUSING THE VACUUM SYSTEM TO SUCK MY FUEL TANK IT, ALSO CAUSING IT TO COLLAPSE. MY FUEL TANK, FUEL PUMP, CHARCOAL CANISTER, AND PURGE SOLENOID ALL NEEDED REPLACING. REPAIRS COST ME $1700 OUT OF POCKET, NOT TO ALSO MENTION RENTAL CAR. THIS WAS RECALLED ON FORD FUSION...WHY NOT FOCUS?! THIS COULD HAVE CAUSED SERIOUS INJURIES OR FATALITIES!! I EXPECT REIMBURSEMENT FOR ALL EXPENSES!!!