2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Wheels, May 17, 2017
THE LUG NUTS ARE SWELLING AND SEPARATING. BECAUSE THEY ARE TWO PART CHROME COVERED. FOR THIS CAR, THE LUGNUTS ARE CUSTOM. IF THEY ARE PLACED BY STANDARD LUG NUTS, THEN THE WHEEL COVER CANNOT STAY ON. THE TWO PART CHROME LUG NUT IS NOT CARRIED AS A STOCK ITEM IN A DEALERSHIP. TIRES CANNOT BE REMOVED BY STANDARD LUG WRENCH, BECAUSE THE LUGNUT IS NOT A STANDARD SIZE. THE LUG NUT MUST BE CUT OFF. THEREFORE IF A TIRE BECOMES FLAT ON THE ROAD, IT MUST BE TOWED INTO A DEALERSHIP AND NOT FIXED AT ANY OTHER PLACE. I WAS TOLD THAT IT COULD TAKE OVER A WEEK TO GET A LUG NUT IN WITH A GREATLY INCREASED PRICE OF OVER $20 INSTEAD OF A STANDARD LUG NUT COST OF $4. RECEIVED THE FOLLOWING FROM THE DEALERSHIP GARY CROSSLEY: DEAR THOMAS, DURING YOUR RECENT VISIT, WE RECOMMENDED THE FOLLOWING IMPORTANT SERVICE(S):' 'TIRES REQUIRE IMMEDIATE REPLACEMENT. AT QUICK LANE AT GARY CROSSLEY FORD, OUR FACTORY-TRAINED TECHNICIANS CAN PROVIDE THIS SERVICE WHILE YOU WAIT. AND THERE'S NO APPOINTMENT NECESSARY ' SIMPLY EXCELLENT SERVICE AT YOUR CONVENIENCE. STOP IN TODAY! SINCERELY, YOUR QUICK LANE SERVICE TEAM
Steering, May 17, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS REPAIRED AND THE STEERING RACK WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Steering, May 16, 2017
ON APRIL 22 , 2017 WHILE MY DAUGHTER AND HER 5 YEARS OLD CHILD WAS DRIVING FROM A CHEERLEADER MEET IN MARYLAND TO STERLING VIRGINIA, SHE STOPPED TO RETRIEVED A SNACK PACK OUT OF THE TRUNK, WHEN SHE GOT BACK IN AND STARTED THE VEHICLE THE VEHICLE STEERING SEIZED UP AND THE LIGHT CAME ON SHE WAS LUCKILY ABLE TO MANEUVER THE VEHICLE BACK TO STERLING VA GOONS DEALERSHIP . THE VEHICLE AS BEEN AT THE DEALERSHIP FOR 25 DAYS; FORD MOTOR CO OFFERED AN X-PIN TO PURCHASE A NEW VEHICLE WHICH THEY TRIED TO INTIMIDATE MY DAUGHTER INTO BUYING. THE VEHICLE IS IN MY NAME AND I HAVE SINCE RETIRED AND LIVE IN FL . THE VEHICLE IS AT KOONS FORD VERY ARROGANT BUNCH AND TODAY I RECEIVED A CALL THAT THEY WANTED THEIR LOANER BACK AND THAT FOR ME TO MAKE A DECISION RIGHT AWAY AND AUTHORIZED THE PAYMENTS FOR REPAIR HE DID NOT OFFER ANY COUPONS OR BREAKDOWN OF THE SAME. I TOLD HIM TO CALL ME BACK AND THAT'S WHERE IT IS NOW. FORD KNOW VERY WELL THAT THERE IS A PROBLEM WITH THE VEHICLE STEERING SYSTEM AND ARE PLAYING GAMES WITH PEOPLE LIVES. PLEASE ADDRESS MY NAME IS [XXX] THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, May 15, 2017
CAR WILL SPORADICALLY AND INTERMITTENTLY NOT TURN OVER WHEN KEY IS IN IGNITION. BATTERY IS NOT FAULTY. ALTERNATOR IS NOT FAULTY. WIRING IS NOT FAULTY. ALL HAVE BEEN TESTED. FROM WHAT I HAVE EXPERIENCED THIS HAPPENS WHEN THE CAR'S INTERNAL SOFTWARE (OR MORE SPECIFICALLY TRANSMISSION CONTROL MODULE) DOES NOT RECOGNIZE IS IN PARK THEREBY PREVENTING THE VEHICLE FROM STARTING. THIS SOMETIMES PREVENTS THE VEHICLE FROM BEING STARTED FROM ANYWHERE OF 30 SECONDS TO AT AN EXTREME INSTANCE NEARLY 45 MINUTES. OFTEN TIMES, THE ONLY WAY TO START THE CAR IN THESE INSTANCES IS TO KEEP THE FOOT ON THE BRAKE, MOVE THE SHIFTER INTO NEUTRAL AND WAIT (FOR PREVIOUSLY MENTIONED TIMES) UNTIL THE DASHBOARD INDICATES THAT IT RECOGNIZES THE CAR IS IN NEUTRAL. (WHEN THIS OCCURS, WHEN SHIFTER IS FIRST MOVED TO NEUTRAL NO GEAR APPEARS TO BE HIGHLIGHTED IN DASHBOARD)
Power train, May 15, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE JERKED VIOLENTLY AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED FIVE TIMES PER THE SAME RECALL FOR THE CLUTCH PACK ASSEMBLY FAILURE. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Steering, May 12, 2017
WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE MANEUVERED. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. HOWEVER, THIS HAS BEEN AN ONGOING REOCCURRENCE. EACH TIME THE VEHICLE IS SHUT OFF AND RESTARTED IT SEEMS TO BE RESOLVED AND DRIVEABLE. VEHICLE WAS TAKEN TO MECHANIC, NO ISSUES COULD BE DIAGNOSED AT THAT TIME. OWNER CALLED TO CHECK FOR ANY OPEN RECALLS UNDER VEHICLE VIN SEARCH, BUT NO RECALLS APPLY TO THIS ONGOING STEERING PROBLEM.
Steering, May 11, 2017
WHILE BACKING OUT OF DRIVEWAY POWER STEERING FAILED. COULD NOT REGAIN POWER STEERING UNTIL VEHICLE WAS TURNED OFF AND THEN RESTARTED
Air bags, May 11, 2017
AIR BAG LIGHT WONT GO OFF TOOK TO DEALER CHARGING 110.00 TO CHECK IT SEEN MANY COMPLAINTS ABOUT THIS.
Other or unspecified, May 6, 2017
I AM RECEIVING "ELECTRIC POWER STEERING ASSIST SYSTEM" ERROR MESSAGES AS MY POWER STEERING COMPLETELY DISAPPEARS. FORTUNATELY, EACH TIME IT HAS BEEN WHEN I FIRST START MY VEHICLE AND PREPARE TO MOVE. ACCORDING TO WHAT I HAVE READ, FORD HAS BEEN AWARE OF THIS ISSUE, BUT I HAVE NEVER BEEN NOTIFIED. I HAVE LESS THAN 50,000 MILES ON MY CAR AND THIS IS JUST ANOTHER IN AN ONGOING "RECALL" SITUATIONS. I HAVE HAD STARTER ISSUES, RECALL 15B22 TRANSMISSION CONTROL MODULE, SILENT RECALL FOR SEAL LEAK, CAR REVVING WHILE DRIVING DOWN THE HIGHWAY AND PERIODIC DISPLAY DISAPPEARANCE. I AM VERY DISAPPOINTED AS I LOVE THE WAY THE CAR HANDLES AND I GET 40+ MPG ON THE HIGHWAY BUT AM NOW CONCERNED ABOUT TAKING ANY TRIPS OR DRIVING ON HIGHWAYS AS I HAVE READ THIS POWER STEERING ISSUE CAN OCCUR WHILE IN MOTION. THIS LATEST ISSUE BEGAN ABOUT 2 MONTHS AGO.
Visibility/wiper, May 4, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER SUDDENLY STOPPED OPERATING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY/WIPER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 36,000.
Air bags, Latches/locks/linkages, May 4, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Electrical system, Other or unspecified, May 4, 2017
OUR FAMILY TOOK PART IN THE RECALL CAMPAIGN THAT WAS DUE TO DEFECTIVE TRANSMISSIONS FORD SOLD PREVIOUSLY. (THIS CAMPAIGN WAS NOT EASY TO DISCOVER). THE CAR WOULD STOP IN THE MIDDLE OF TRAFFIC RANDOMLY, AND STILL DOES AFTER THE DEALERSHIP APPLIED THE FIXES FORD SUGGESTED. MY MOTHER EXPERIENCED TOTAL POWER LOSS TWICE AND WAS ALMOST IN TWO ACCIDENTS BECAUSE OF THAT. (THE PROBLEM STILL PERSISTS). THERE ARE ONLY 54,000 MILES ON THE CAR AND IT IS IN GREAT PHYSICAL CONDITION.
Other or unspecified, May 3, 2017
AUDIO CONTROL MODULE(RADIO) IT DOES NOT WORK. IT HAS NOTHING BUT STATIC NOISES COMING OUT AND THE CAR IS ONLY 5 YEARS OLD. THIS AFFECTS WHAT IS WRONG AND THERE IS THOUSANDS OF COMPLAINTS. TO GET IT FIXED IT WILL COST OVER $800 TO FIX IT. IF YOU LOOK THE RADIOS HAVE BEEN BAD IN FOCUS,FEISTA,FUSION & TAURUS FROM 2008 TO 2013. FORD KNOWS ABOUT THIS PROBLEM AND NOW THE CONSUMER HAS TO PAY FOR IT. SINCE IT IS ELECTRICAL IT COULD EFFECT OTHER PARTS OF THE SYSTEM. THEY TOLD US TO PUT AN AFTER MARKET RADIO SYSTEM IN AND THAT WILL STILL COST OVER $700. I AM LIFE TIME FORD BUYER AND NOW I FILL DUPED FROM THEM.
Power train, May 2, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE TRANSMISSION CLUTCH. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE INDEPENDENTLY REVERSED WHILE BEING OPERATED IN THE DRIVE GEAR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Latches/locks/linkages, May 2, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE CONTACT WAS NOT ABLE TO GET THE RECALL REMEDIED DUE TO LACK OF COMMUNICATION BY THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THEY WOULD CALL THE CONTACT BACK WITH AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD GET BACK IN TOUCH WITH THE CONTACT; HOWEVER, TOO MUCH TIME HAD LAPSED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Apr 28, 2017
2012 FORD FOCUS STANDARD TRANSMISSION ORIGINAL OWNER EXPERIENCED POWER LOSS 3X ON HIGHWAY IN 6 YEARS. VEHICLE WOULD LOSE POWER ON HIGHWAY AND COULD NOT ACCELERATE PAST 65MPH GAS PEDAL TO FLOOR..NO WARNING LIGHTS ON DASH SLOW ACCELERATION IN ANY GEAR WITH SLIGHT STUTTER. WHEN I PULL OVER TURN OFF FOR 5 MINUTES THEN START AGAIN PROBLEM GOES AWAY.YOU TUBE SEARCH SHOWS MULTIPLE FORD FOCUS OWNERS SAME ISSUE. CHECKED WITH FORD..TOLD ME THEY HAD SOFTWARE UPDATE BUT MY VEHICLE NOT IN LIST FOR UPGRADE AS IT IS NOT AFFECTED.
Steering, Apr 27, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO MOVE. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000. UPDATED 07/12/17*LJ *CN
Steering, Apr 26, 2017
POWER STEERING WENT OUT
Power train, Apr 26, 2017
CAR WAS PARKED. STARTED THE CAR AND PUT IT IN REVERSE TO PULL OUT OF PARKING SPOT. THE CAR ROLLED FORWARD, THE STEERING LOCKED AND ALL BRAKES BECAME DISABLED. HAD TO OPEN DOOR AND ROLL OUT OF THE MOVING CAR BECAUSE IT WAS HEADED FOR A LAKE. THE GROUND FLATTENED OUT AND CAR STOPPED.. STARTED CAR AND EVERYTHING WORKED NORMALLY. IN ADDITION, IT WILL ROLL BACKWARDS WHILE IN DRIVE ON A VERY SLIGHT INCLINE. THIS CAR IS DANGEROUS. FORD: DO THE RIGHT THING BEFORE SOMEONE IS KILLED.
Engine, Apr 25, 2017
I HAVE HAD THE CAR BACK TO THE DEALER TWICE FOR IT STUDDERING AND NOT SHIFTING RIGHT. IT HAS STILL SHUDDERED ONCE IN A WHILE WHILE GOING FORWARD COASTING AND TURNING BUT NOT AS BAD AS WHEN I TOOK IT IN. I LOVE MY FOCUS BUT AM SO UPSET THAT IT NOW HAS A MAJOR TRANSMISSION PROBLEM THAT MAY NOT BE COVERED UNDER MY EXTENDED WARRANTY. I DON'T HAVE THAT KIND OF MONEY AND I TAKE GOOD CARE OF MY CAR, GETTING OIL CHANGES ECT WHEN DUE. GANLEY FORD IN BARBERTON NOW HAS IT AND IS TAKING IT APART TO SEE WHAT THE ISSUE IS. SHOULD NOT HAPPEN ON A CAR THIS NEW. IT STARTED MAKING A LOUD NOISE WHEN PUSHING ON THE GAS AND DRIVING AT ABOUT 40-50MPH. THE NOISE WAS LOUD LIKE A RACE CAR, VIBRATION NOISE. I TOOK IT IN TO FORD THE FOLLOWING DAY AND WAS TOLD IT WAS NOT SAFE TO DRIVE. I MOSTLY DRIVE ON STREET, NOT ON THE HIGHWAY. IT WAS IN DRIVE GOING FORWARD THAT THE NOISE ISSUE OCCURED, GETTING LOUDER THE WARMER THE CAR WAS.
Power train, Air bags, Seats, Apr 25, 2017
ON 10/23/2015 AT 51,289 MILES, I TOOK THE CAR IN BECAUSE THE CAR INTERMITTERLY WOULD NOT START & WHEN TAKING OFF FROM 1ST TO 2ND GEAR, IT WAS JERKY. I WOULD HAVE TO LET OFF THE GAS. I ALSO EXPERIENCED A RUBBING & SCRAPING SOUND THAT I FOUND OUT IS WHAT THEY SAID WAS THE TRANSMISSION CLUTCH SHUDDERING. THE CLUTCH & TCM (TRANSMISSION CONTROL MODULE) WERE REPLACED UNDER THE FORD TECHNICAL SERVICE BULLETINS TSB15-0120 & TSB-15-0121. ON 10/12/2016 AT 71,906 MILES, I TOOK THE CAR BACK INTO THE SAME LOCAL FORD DEALER FOR SHUDDERING AGAIN. THEY REPLACED THE CLUTCH AGAIN & REPROGRAMMED THE PCM/TCM & PREFORMED AN ADAPTIVE LEARN PROCEDURE. I STILL EXPERIENCE A GRINDING SOUND MAINLY WHILE TURNING, BUT HAVE BEEN ASSURED THAT IT IS NORMAL & NOT AN ISSUE. MY MOST RECENT ISSUE IS MY AIRBAG LIGHT CAME ON STATIONARY (NO FLASHING). I CURRENTLY HAVE LESS THAN 80,000 MILE ON THE CAR. I TOOK IT INTO MY LOCAL FORD DEALER & THE CAR GAVE CODE DTC B00C2-11-OCSM (RIGHT FRONT SEATBELT RETRACTOR ASSEMBLY SHORTED). IT WILL COST OVER $700 TO REPLACE!!! I WAS TOLD IF I AM IN AN ACCIDENT WHERE THE AIRBAGS NEED TO DEPLOY, THEY WILL NOT DEPLOY......NONE OF THEM! LESS IMPORTANT PROBLEMS I'VE EXPERIENCED IS THE MANUAL LUMBAR IN THE DRIVER SEAT BROKE & THE "BEAUTY RING" AROUND THE HEADLIGHT SWITCH CRACKED. FORD DOES NOT SELL JUST THAT PIECE. YOU HAVE TO BUY THE WHOLE COVER THAT ALSO GOES AROUND THE AIR VENT RIGHT ABOVE IT EVEN THOUGH THEY ARE SEPARATE PIECES CLIPPED TOGETHER, WHICH IS $45.
Fuel/propulsion system, Apr 25, 2017
WHILE DRIVING ON THE HIGHWAY MY FOCUS BEGAN STALLING OUT VERY ABRUPTLY. I WAS AS IF I WAS SLAMMING ON MY BRAKES WHILE CRUISING ON THE HIGHWAY WITH NO NOTIFICATION THAT IT WAS ABOUT TO HAPPEN. THIS HAPPENED MANY TIMES AND THE CAR WOULD SOMETIMES STALL COMPLETELY OR JUST KEEP MOVING. WHILE IDLING AT A STOP THE RPMS WOULD FLUCTUATE RAPIDLY THEN THE CAR WOULD STALL OUT. I BOUGHT THIS CAR AT 57K MILES AND AT 65K IT WAS DIAGNOSED AS THE FUEL PUMP WHICH WAS REPLACED. NOW AT 77K MILES I AM EXPERIENCING THE SAME SYMPTOMS AND THEY ARE VERY DANGEROUS ESPECIALLY ON THE HIGHWAY. THE MANUFACTURERS PUMP IS CLEARLY FAULTY AND IT'S COSTING ME ANOTHER $600 TO REPLACE FOR THE SECOND TIME. I HAVE SEEN MANY OTHERS WITH THIS SAME ISSUE AND I'M HOPING TO SEE A RECALL ON SOMETHING THIS DANGEROUS.
Steering, Power train, Apr 25, 2017
1 THE POWER STEERING STOPS WORKING AND HARD TO STEER 2. THE TRANSMISSION SHUTTERS AFTER GETTING IT REPAIRED FOR THE THIRD TIME
Electrical system, Apr 24, 2017
MY PASSENGER SIDE WINDOW STARTED HAVING ISSUES WITH NOT WANTING TO GO BACK UP AFTER BEING ROLLED DOWN. THEN BOTH OF MY REAR WINDOWS & MY DRIVERS SIDE DOOR STARTED DOING THE SAME THING AND NOW NEITHER OF MY FRONT WINDOWS WILL ROLL DOWN AT ALL. THIS STARTED JUST AFTER MY WARRANTY EXPIRED AND MAKES NO SENSE CONSIDERING IT IS GARAGE KEPT AND DRIVEN BY 1 PERSON. I HARDLY EVER USED ANY OTHER WINDOW BESIDE THE DRIVER SIDE WINDOW SO IT MAKES NO SENSE THAT ALL THE OTHER WINDOWS HAVE HAD ISSUES WITH NOT WANTING TO WORK PROPERLY BEFORE THE DRIVERS SIDE DID. ALSO MY CAR HAS HAD A RECALL ON IT FOR ALMOST 2 YEARS AND THEY STILL SAY THE PART IS UNAVAILABLE AS OF TODAY. I AM WORRIED FOR MY SAFETY WITH THE RECALL AND ALSO WONDERING IF THAT ISSUE DOESN'T HAVE SOMETHING TO DO WITH MY WINDOWS WORKING & NOT WORKING SPORADICALLY
Power train, Apr 24, 2017
I'M CURRENTLY ON MY 4TH POWERSHIFT TRANSMISSION. I GET A NEW ONE INSTALLED YEARLY DUE TO UNSAFE DRIVING HAZARDS IT CAUSES. JERKING, HESITATION, ROLLING BACKWARDS ON SLIGHT INCLINES. SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS THE POWERSHIFT TRANSMISSION SLIPPED OUT OF GEAR AND I HAD NO SPEED CONTROL. VERY SCARY! FORD KEEPS INSTALLING A NEW TRANSMISSION BUT, IT NEVER FIXES THE PROBLEM. THEY DID INCREASE MY WARRANTY TO 100,000 MILES. I INTENDED TO KEEP THIS CAR FOR MY TEENAGE DAUGHTER WHEN SHE STARTS TO DRIVE BUT, I WOULD NEVER TRUST HER LIFE WITH THIS CAR. I CAN'T TRADE IT IN BECAUSE ALL DEALERS KNOW THIS CAR IS A LEMON.