2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Steering, Mar 20, 2017
ON AT LEAST FIVE OCCASIONS THE POWER STEERING HAS FAILED WHILE DRIVING AT SPEEDS GREATER THAN 45MPH. JUST PRIOR TO THE FAILURE A WARNING LIGHT TURNS ON. ONCE THE VEHICLE IS PARKED AND TURNED OFF THEN BACK ON THE POWER STEERING RESUMES NORMAL OPERATION. FORD DEALERSHIP RECOMMENDS REPLACEMENT OF THE STEERING SYSTEM. SEEMS TO BE VERY SIMILAR TO A RECALL ISSUE ON OTHER FORD MODELS
Structure, Mar 20, 2017
HAVING ISSUES WITH CAR BEING REPAIRED. DOOR HANDLE LATCH IS BROKEN AND I AM CURRENTLY USING WIRE TO ASSURE IT STAYS CLOSED. EXPERIENCING THIS FOR 5+ MONTHS NOW. SERVICE STATION WOULD NOT FIX FOR FREE AT FIRST BECAUSE AN "OFFICIAL" RECALL WAS NOT ISSUES, EVEN THOUGH THIS WAS AN EXTREMELY COMMON ISSUE WITH THIS CARS YEAR, ONE THAT I WAS UNAWARE OF. ONCE I RECEIVED THE RECALL NOTICE THEY CANCELED MY INITIAL APPOINTMENT DUE TO BACKUP. THEY RESCHEDULED MY APPOINTMENT FOR JULY OF THIS YEAR. EXTREMELY DANGEROUS SCENARIO AND THE MANUFACTURER IS UNWILLING TO EXPEDITE MY SERVICES. IS THERE ANY COURSE OF ACTION TO TAKE?
Steering, Mar 20, 2017
DRIVING ON HIGHWAY VEHICLE REPORTED - ELECTRONIC POWER-ASSISTED STEERING FAILURE. I LOST POWER STEERING. ON HIGHWAY PROBLEM WAS MANAGEABLE. IT REQUIRES MUCH MORE EFFORT TO STEER AND CONTROL CAR IN CITY.
Power train, Mar 20, 2017
RECENTLY, ON MARCH 18, 2017 I WAS DRIVING MY CAR AGAIN ON MAJOR ROADWAY AND ALL OF A SUDDEN THE 'ENGINE LIGHT' COMES ON IN THE CAR AND THE CAR COMES TO A COMPLETE STOPPED IN THE MIDDLE OF ME DRIVING IN WHICH ALMOST CAUSED A MAJOR ACCIDENT OUT OF MY CONTROL. I TURNED THE CAR OFF AND SAT WITH MY HAZARD LIGHTS ON FOR A FEW MINUTES. I RESTART THE VEHICLE IN WHICH THE 'ENGINE LIGHT' WAS STILL ILLUMINATED AND THE VEHICLE WAS BARELY MOVING UPON ACCELERATION. I WAS ABLE TO GET IT TO FIRESTONE COMPLETE AUTOCARE LOCATED AT 7320 ELGIN ST, PHILADELPHIA, PA 19111. I ASKED THEM IF THEY COULD CHECK TO SEE WHAT THE ISSUE MAY BE WITH MY VEHICLE. THEY INFORMED ME THAT THE TRANSMISSION CONTROL MODULE APPEARED TO BE FAILING AGAIN AND THAT I SHOULD TAKE MY VEHICLE TO THE DEALER DUE TO THE PAST RECALL. I DID EXTENSIVE RESEARCH ON THIS DPS6 AUTOMATIC TRANSMISSION. ALTHOUGH, THE TRANSMISSION IS SUPPOSED TO BE AUTOMATIC, IT ACTUALLY OPERATES AS A MANUAL TRANSMISSION. THE CAR DRIVES LIKE A MANUAL VEHICLE. THIS ISSUE IS EXTREMELY URGENT AND OPERATION OF THIS VEHICLE IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU DO NOT KNOW WHAT IT MAY DO NEXT. ALSO, DUE TO THE FACT THAT FORD TECHNICIANS CONTINUE TO STATE THAT THIS ISSUE IS NOT FIXABLE. AT THIS POINT, I NO LONGER WANT THIS VEHICLE AND WOULD LIKE TO KNOW MY OPTIONS ABOUT FULL REFUND OR OPTION OF ANOTHER VEHICLE. I HAVE ALSO CONTACTED LEMON LAW IN REGARDS TO THESE ISSUES IN WHICH THERE ARE HUNDREDS AND THOUSANDS OF OTHERS WHO HAVE HAD THE SAME ISSUES WITH THE SAME VEHICLE ALONG WITH OTHER MODELS SUCH AS THE FIESTA. CONSUMERS SHOULD BE ABLE TO TRUST THAT A COMPANY WOULD SELL US A SAFE VEHICLE RATHER SUCH A HAZARDOUS ONE. I AM EXTREMELY CONCERNED AND AM LOOKING FOR AN ANSWER FOR MY ISSUES WITH THIS VEHICLE BEFORE THIS HAS TO PROCEED TO LEGAL ACTION.
Steering, Electrical system, Mar 20, 2017
NOTICE CAME UP ON DASH MONITOR "STEERING ASSIST MALFUNCTION-NEEDS ATTENTION". AFTER RE-STARTING THE CAR YOU COULD STEER IT, AND TOOK IT TO A FORD DEALER AND WAS TOLD IT NEEDED A "STEERING RACK" AT A COST OF $1600.00, NOT COVERED ON THE "DRIVE TRAIN" WARRANTY, EVEN THOUGH I WAS TOLD BY THE SALES MAN FROM A DIFFERENT DEALER WHERE I BOUGHT THE CAR, THAT A NEW STEERING RACK HAD BEEN INSTALLED AT JUST OVER 3000 MILES. THE CAR NOW ONLY HAS JUST OVER 45000 MILES ON IT. NOT HAPPY! CAR WAS NOT MOVING WHEN THE INITIAL "NEEDS ATTENTION" MESSAGE APPEARED, IT WAS PARKED IN A PARKING LOT, AND JUST STARTED TO GO HOME FROM WORK.
Steering, Mar 19, 2017
POWER STEERING ASSIST FAULT. INCREDIBLY DANGEROUS WAS ON THE FREEWAY STARTING OUR VACATION THAT IS NOW RUINED BECAUSE FORD IS CLOSED ON SUNDAY'S.
Steering, Mar 19, 2017
UPON ENGINE START, ELECTRIC POWER STEERING DOES NOT WORK. AFTER 10 SECONDS, IT WORKS FINE. THIS HAPPENS EVERY TIME THE CAR IS STARTED, EXCEPT SOMETIMES WHEN IT IS COLD OUTSIDE, IT REQUIRES A FEW START/RESTART CYCLES FOR THE POWER STEERING TO START WORKING. THIS HAS BEEN GOING ON FOR THE PAST 15,000 MILES, ABOUT 10 MONTHS. NO FAULT LIGHT HAS EVER COME ON. STEERING HAS NEVER FAILED WHILE DRIVING. ONCE THE POWER STEERING COMES ON, IT STAYS ON FOR THE ENTIRE TIME THE IGNITION IS ON.
Steering, Mar 17, 2017
THE ELECTRIC POWER STEERING UNIT IS DEFECTIVE. MY DAUGHTER WAS DRIVING ON THE HIGHWAY. IT BEGAN MAKING A GRINDING NOISE WHILE DRIVING AND MINUTES LATER AFTER PULLING OFF THE HIGHWAY IT STARTED LOCKING UP WHERE IT WOULD NOT TURN. MY DAUGHTER WAS ABLE TO JIGGLE IT BACK AND FORTH TO MAKE IT STEER INTO HER WORKS PARKING LOT. STEERING FAILURE LIGHT CAME ON AND SAID TO SAFELY STOP. I HAD TO TRAILER IT A MECHANIC SHOP BECAUSE IT WOULD NOT TURN. MECHANIC AND HAD TO REPLACE ENTIRE ELECTRIC STEERING RACK ($1947.74).
Steering, Mar 16, 2017
I WENT TO START UP MY 2012 FORD FOCUS TO DRIVE MY SON TO SCHOOL, AND AS IT TURNED OVER I RECEIVED A MESSAGE ON MY DASHBOARD SAYING THERE WAS A PROBLEM WITH THE STEERING ASSIST MODULE AND THAT IT NEEDED SERVICE IMMEDIATELY. I STILL HAD TO DRIVE MY SON INTO SCHOOL, SO I HAD TO DRIVE MY FOCUS IN TRAFFIC WITH NO POWER STEERING. THE CAR WAS VERY HARD TO STEER AND FORTUNATELY I MADE IT OK. LATER, WHEN I WENT TO LEAVE FOR WORK, THERE WAS NO MESSAGE AND IT HAS BEEN FINE THE REST OF THE DAY. THIS SEEMS VERY DANGEROUS TO ME. WHY IS THERE NO FIX OR RECALL ON THIS?
Steering, Mar 15, 2017
THE POWER ASSIST FAULT KEEPS COMING ON AND THE STEERING WHEEL IS HARD TO TURN WHEN STATIONARY AND WHEN YOU TRY TO TURN.
Fuel/propulsion system, Mar 15, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER STOPPING AT AN INTERSECTION, THE ENGINE TURNED OFF. THE CONTACT HAD TO START THE ENGINE IN ORDER TO CONTINUE DRIVING. THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE FAILURE. THE DEALER DIAGNOSED THAT THE FUEL TANK WAS DEFORMED, WHICH AFFECTED THE FUEL PUMP AND FUEL LINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Steering, Mar 14, 2017
STEERING FAULT LIGHT AND LOCKED STEERING WHEEL - RECURRING IN MY DRIVEWAY, UNABLE TO DIAGNOSE & FIX - WHAT IF IT HAPPENS ON THE FREEWAY?
Fuel/propulsion system, Mar 7, 2017
MARCH 1, 2017 CHECK ENGINE LIGHT CAME ON AFTER CAR STALLED, IDLE WOULD INCREASE AND THEN DECREASE AND THEN DIE. MADE APPOINTMENT AT FORD DEALER IN LAKE WORTH, FL. HAD TO LEAVE VEHICLE. AT SAME TIME 3 RECALLS SUPPOSEDLY FIXED. I WAS TOLD FUEL LEAK IN GAS TANK, THAT IS GOING THROUGH A HOSE INTO AREAS IT SHOULD NOT GO, CAUSING READINGS TO CAUSE STALLING AND CHECK ENGINE LIGHT. I WAS TOLD I NEEDED NEW FUEL TANK, SENDERA?, GASKET, TUBE ASY FOR APPROX. $1,300 THEN $500 FOR LABOR FOR TOTAL OF $1,800. NEVER HEARD OF SUCH AS THIS EXCEPT IN VEHICLES OVER 20 YEARS OLD OR FROM ACCIDENTS. VEHICLE HAS APPROX. 90,000 MILES. FIRST INCIDENT OCCURRED AS I WAS ACCELERATING FROM A TRAFFIC LIGHT ON A CITY STREET, OTHER TIMES WERE SIMILAR OR STOPPED OR RIDING ON INTERSTATE HWY, IT WOULD JUST STALL.
Engine, Fuel/propulsion system, Mar 6, 2017
INCIDENT DESCRIPTION: ENGINE STOPPED AND WITHOUT WARNING WHILE THE TRANSMISSION WAS IN DRIVE. ENGINE LIGHT CAME ON AS THE ENGINE CEASED RUNNING. IT HAPPENED WHILE THE CAR WAS IN MOTION, THANKFULLY APPROACHING STOP SIGN. UNDERSTAND THAT THIS ALSO RESULTS IN THE LOSS OF POWER STEERING. THE CAR IS REGULARLY SERVICED, WELL-MAINTAINED, AND HAS APPROX. 94,000 MILES. VERDICT FROM FORD DEALERSHIP MECHANIC: VACUUM PURGE VALVE WAS STUCK IN THE OPEN POSITION. THE VACUUM FORCE THAT RESULTED DAMAGED/WARPED FUEL TANK, AND DAMAGED THE FUEL PUMP. THE PURGE VALVE, FUEL TANK, AND FUEL PUMP ALL MUST BE REPLACED. COST: THE COST OF REPAIRS IS OVER $2000, PLUS TOWING THE CAR, AND THE NEED FOR MY FAMILY TO GET A RENTAL VEHICLE FOR A WEEK. MISC: THERE IS NO RECALL FOR THIS ITEM AND THIS COULD PROVE EXCEPTIONALLY DANGEROUS IF IT OCCURRED ON A HIGHWAY ESPECIALLY SINCE YOU LOSE POWER STEERING WHEN THE ENGINE DIES SUDDENLY.
Electrical system, Vehicle speed control, Mar 3, 2017
I WAS DRIVING TO GET ON THE FREEWAY AND AS I TRIED TO ACCELERATE IT WOULD NOT GO ANY HIGHER IN SPEED OF 25MPH AND THEN IT SPEEDS UP DRASTICALLY. I PARKED IT AND LATER THAT DAY CAR WOULD NOT START AFTER 15 MINUTES CAR TURNED ON WITHOUT PROBLEMS THEN I DROVE IT HOME AND PARKED IT AND DOESN'T TURN ON AT ALL. PUT IN NEW BATTERY BUT CAR STILL WOULD NOT TURN ON ON COMPUTER SCREEN SAYS TO CONTACT MANUFACTURE.
Steering, Mar 2, 2017, crash
LOSS OF STEERING AT 55 MPH ON TWO LANE HIGHWAY. CROSSED CENTER LINE AND HIT BY ONCOMING TRUCK
Power train, Mar 2, 2017
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROGRAMMING ISSUES. *SMD THE CONSUMER STATED THE MODULAR SWITCH WAS REPLACED. THE CONSUMER STATED THE VEHICLE WAS AT THE DEALER SIX TIMES FOR THE SAME TRANSMISSION ISSUE. THE VEHICLE WOULD NOT MOVE, WHEN HE PRESSED THE ACCELERATOR PEDAL. *JB
Other or unspecified, Mar 1, 2017
RECALL--TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION---FIELD SERVICE ACTION NUMBER = 14M01 I TOOK MY VEHICLE TO HOMER SKELTON FORD IN OLIVE BRANCH, MS ON 2/27/17 FOR A TRANSMISSION CONTROL MODULE RECALL. THIS RECALL GOES UP TO 150,000 MILES WHICH MY CAR HAS 135,000 MILES SO IT WAS STILL IN EFFECT. THE SERVICE GUY TOLD ME THAT THERE WAS ANOTHER RECALL REGARDING THE TRANSMISSION (I LISTED IT AT THE TOP OF PAGE) THAT IT EXPIRED AT 100,000 MILES. WELL MY CAR HAD 98,329 MILES WHEN I BOUGHT IT AT CITY AUTO IN MEMPHIS, TN. I HAD NO WAY OF KNOWING ABOUT THE RECALL AND I DIDN'T RECEIVE A RECALL LETTER---THE LADY AT FORD CUSTOMER SERVICE CHECKED THIS OUT AND TOLD ME THAT "NO" I WASN'T IN THEIR SYSTEM FOR THIS RECALL LETTER. SO NOW THE DEALERSHIP IS WANTING ME TO PAY $2033 FOR REPAIRS DUE TO THE 1ST RECALL. THE FORD CUSTOMER SERVICE (2 OF THEM) TOLD ME TO CALL THE SERVICE MANAGER AND SEE IF HE HAS ANY RESOURCES. I CALLED HIM TWICE YESTERDAY...NO ANSWER EITHER TIME. SO WHEN THE SERVICE TECHNICIAN CALLED ME AND TOLD ME MY CAR WAS READY, HE TOLD ME THAT HE HAD TO PULL THE SERVICE MANAGER OUT OF A MEETING TO DESCRIBE MY DILEMMA, WHICH WAS TO NO AVAIL. THEY SAID THAT I WAS RESPONSIBLE FOR THE WHOLE PAYMENT.
Steering, Feb 28, 2017
WHILE DRIVING ON THE HIGHWAY 2/17/2017 MY FOCUS LOST POWER STEERING. I MANAGED TO PULL OVER AND HAD THE CAR TAKEN TO DEAN SELLERS FOR REPAIRS. AFTER THE REPAIRS WERE DONE ($2100) I LEARNED OF SIMILAR PROBLEMS WITH THE 2012 FORD FOCUS AND THE POWER STEERING GOING OUT.
Latches/locks/linkages, Feb 27, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Latches/locks/linkages, Feb 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/02/17*LJ *CN
Power train, Feb 27, 2017
MY 2012 FORD FOCUS HAS BEEN NOTHING BUT A PIECE OF JUNK. THE TRANSMISSION HAS BEEN REPLACED 5 TIMES. I CONTINUE TO HAVE PROBLEMS WITH SHIFTING, ACCELERATION, LUNGING FORWARD, HESITATION, AND OVERALL PERFORMANCE ISSUES ON THE TRANSMISSION. THE LAST TRANSMISSION ( CLUTCH SYSTEM ) WAS INSTALLED BY PAUL MILLER FORD IN LEXINGTON KY. I REPORTED PROBLEMS WITH THE SAME ISSUES ON THE TRANSMISSION. EACH TIME I DROPPED MY VEHICLE AT THE SERVICE CENTER, I WAS TOLD "EVERYTHING LOOKS GOOD, WE SHOW EVERYTHING IS WITHIN PARAMETERS, NO PROBLEMS FOUND." WHAT A LOAD OF CRAP. I TAKE IT BACK FOR THE SAME PROBLEM AND OOPS, "WE ARE SORRY BUT THE TEST WE RAN FAILED." YOU WILL HAVE TO PAY TO REPLACE YOUR TRANSMISSION. WHEN I ASKED IT FORD HAS FIGURED OUT HOW IT FIX THE PROBLEM WITH THE TRANSMISSION, I RECEIVED NO ANSWER, ONLY THAT " WE ARE SO SORRY ABOUT MY TRANSMISSION. I CALLED CUSTOMER SERVICE TO OPEN UP A CASE (#CAS11662039) AND WAS BASICALLY TOLD THE SAME THING, " WE ARE SORRY, WE DON'T HAVE ANY PROGRAMS THAT HELP PAY FOR FIXING YOUR TRANSMISSION, BUT HANG ON TO YOUR RECEIPT AND IF THERE IS A RECALL YOU CAN GET YOUR $ BACK." ALSO, PAUL MILLER FORD REFUSES TO PROVIDE ME WITH A LIST OF PARTS INSTALLED ON MY VEHICLE EACH TIME TRANSMISSION WAS REPLACED, THIER COMPUTOR WOULD BE HAVING PROBLEMS EACH TIME MY TRANSMISSION WOULD BE REPLACED. WHY HASNT THERE BEEN A RECALL ON MY 2012 FORD FOCUS IF THERE IS NO WAY TO FIX THE TRANSMISSION?
Steering, Feb 23, 2017, crash
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT OVER THE DOUBLE LINES WITHOUT WARNING. AS A RESULT, THE DRIVER CRASHED INTO AN ONCOMING VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Power train, Vehicle speed control, Feb 22, 2017
WAS DRIVING DOWN FREEWAY AT 65MPH. RPMS SHOOT PAST 5 AND CAR ACCELERATES ON ITS OWN UP TO 80MPH. CARS MESSAGE SCREEN READ "TRANSMISSION MALFUNCTION- SERVICE NOW". I WAS ABLE TO PULL OVER TO THE LEFT - AS THERE WAS TRAFFIC. WAS ABLE TO GET OFF HIGHWAY BUT COULD ONLY GET MY CAR TO GET AS FAST AS 30MPH BEFORE THE RPMS WERE PAST 5 AGAIN. FORD REPLACED TRANSMISSION COMPUTER MODULE. DROVE CAR FOR ~HOUR AND A HALF NEXT DAY. CAR IS JERKING FORWARD WORSE THAN BEFORE. SHAKING IN THE TRANSMISSION. WOULD ACCELERATE ~5MPH ON ITS OWN. HAPPENED 5 TIMES DURING THE DURATION. DOESN'T MATTER IF YOU'RE IN MOTION OR STATIONARY - THIS CAR HAS A MIND OF ITS OWN AND I'M SCARED TO DRIVE IT. I'M POSITIVE HAD SOMEONE BEEN IN FRONT OF MY ON THE FREEWAY, WHEN IT ACCELERATED TO 80MPH ON ITS OWN, I WOULD HAVE REAR ENDED THEM.
Latches/locks/linkages, Feb 22, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.