2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Jan 2, 2017
PULLING TO A STOP LIGHT, AS THE TRANSMISSION DOWNSHIFTED, IT JERKED REALLY HARD TWICE. WHEN THE LIGHT CHANGED, WE DROVE OFF, IT WOULDNT SHIFT OUT OF FIRST GEAR. IT HAD NO REVERSE. TOWED TO THE DEALER, THEY PLACED A TCM ON IT WITHOUT TESTING IT FIRST, SAID IT WAS FINE, WE DROVE 3.5 HOURS AND WERE NOW A TOTAL OF 6 HOURS FROM HOME WHEN IT STARTED FEELING RESTRITCIVE WHILE DOING 75 ON THE INTERSTATE AT MIDNIGHT IN THE RAIN. MY HUSBAND THOUGHT IT WAS ROAD NOISE, BUT THEN IT WOULDNT PULL THE CAR AT ALL AND WAS SLOWING DOWN. AT THIS POINT, IT HAD NO MOVEMENT FORWARD OR BACKWARDS. WE HAD IT TOWED TO THE DEALER IN BOWLING GREEN KY, SPENT 3 DAYS IN A HOTEL FOR THEM TO LEAD US ON THAT THERE WAS POTENTIAL FOR FORD TO FIX THE NOW NOT COVERED TRANSMISSION. THE CAR HAS 47000 MILES ON IT. THEY EVEN TRIED TO SELL US A NEW CAR! THE CAR WAS THEN TOWED BACK TO THE DEALER IN GREENWOOD INDIANA FOR POTENTIAL REPAIR. THEY DIDNT CHECK THE FLUID IN IT, THEY DIDNT CHECK THE FAILURE CODES, THEY JUST PUT A TCM ON IT AND SAID IT WAS GOOD TO GO, WHEN CLEARLY IT WASNT.
Steering, Dec 30, 2016
I HAD PULLED OUT OF THE DRIVEWAY INTO THE STREET, AND THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO MANEUVER THE VEHICLE BACK INTO THE DRIVEWAY. IF THIS HAD HAPPENED ON A BUSY STREET OR HIGHWAY, OR WHILE TURNING A CORNER, A LOSS OF CONTROL WOULD HAVE BEEN ENTIRELY POSSIBLE.
Steering, Power train, Dec 29, 2016
LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP.
Steering, Dec 29, 2016
I HAVE TWICE RECEIVED AN ERROR WHEN STARTING THE CAR: "STEERING ASSIST FAULT - SERVICE REQUIRED" AND I HAD NO POWER STEERING WHATSOEVER. THE ERROR WAS RESOLVED BOTH TIMES BY RESTARTING THE CAR, BUT I AM VERY NERVOUS THAT THE FAULT WILL OCCUR WHILE THE VEHICLE IS IN MOTION AND WILL CAUSE A CRASH. I'VE BEEN SEEING THAT THIS IS A RELATIVELY COMMON ERROR IN A RANGE OF FORD VEHICLES AROUND THIS MODEL YEAR AND HOPE THAT A RECALL WILL BE ISSUED SOON.
Steering, Power train, Dec 29, 2016
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING CONTROL MODULE RECALL REPAIR ISSUES, TRANSMISSION PROBLEMS AND WINDSHIELD MOTOR MALFUNCTION. *SMD THE CONSUMER STATED ON THE NIGHT OF NOVEMBER 12, 2016, A SAFETY WARNING LIGHT APPEARED ON THE DASH. WHEN HE TRIED DRIVING ABOUT 12 MILES HOME, HE HAD NO POWER STEERING. THE PROBLEM DID NOT OCCUR AGAIN. ON MONDAY NOVEMBER 14, 2016 THE CONSUMER STOPPED BY A NON-FORD GARAGE. NO WORK WAS PERFORMED. HOWEVER, THE MECHANIC STATED THE PROBLEM WAS THE STEERING CONTROL MODULE. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER CLAIMED THERE WAS NO PROBLEM, BUT TO BRING THE VEHICLE BACK, IF THE LIGHT CAME ON AGAIN. THE DEALER INFORMED THE CONSUMER THREE WERE NO TRANSMISSION PROBLEM. HOWEVER, IN MARCH 2016, THE CONSUMER EXPERIENCED A TRANSMISSION PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO A WEAK BATTERY. THE PROBLEM OCCURRED AGAIN AND THE DEALER STATED IT WAS THE FAULT OF THE ALTERNATOR NOT SENDING ENOUGH CURRENT TO THE MODULE. THE PROBLEM CONTINUED. ON JULY 4, 2016, THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER USED THE OFF KEY PROCEDURE, TO PUT THE VEHICLE INTO GEAR, BUT THE LIGHT REMAINED ON. *JB
Fuel/propulsion system, Dec 28, 2016
2012 FORD FOCUS FUEL GAUGE READING ERRATIC, SPECIFICALLY INDICATING FULL WHEN NEAR EMPTY. THIS PROBLEM IS ACCOMPANIED BY EMISSIONS CHECK ENGINE CODES PO420 AND PO456. THIS PROBLEM IS IDENTIFIED IN TSBS AS EARLY AS 2013 AS AN "EVAP PURGE VALVE" FAILURE. FALSE FUEL LEVEL INDICATION MAY CAUSE DRIVERS TO RUN OUT OF FUEL AND BECOME STRANDED.
Engine, Fuel/propulsion system, Dec 28, 2016
CAR AT STOP ENGINE REVS FROM LOW TO HIGH, IF YOU PRESS ON THE ACCELERATOR THE ENGINE WILL DIE EVEN WHEN YOU ARE IN MOTION. SOMETIMES THE ENGINE WILL JUST DIE WHEN YOU PRESS ON THE ACCELERATOR. IN TRAFFIC ON HIGHWAYS THIS IS EXTREMELY DANGEROUS. THE COST TO REPAIR THIS DEFAULT IN DESIGN WAS $889.18 AT THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED NEW. THAT IS AN EGREGIOUS CHARGE FOR A COMMON COMPLAINT ABOUT THIS CARE. PER THE INTERNET RESEARCH WE HAVE DONE. FORD SAYS THE CAR IS OUT OF WARRANTY AND TAKE IT UP WITH NHSTA SO THAT IS WHAT I AM DOING.
Structure, Dec 27, 2016
FORD RECALL#16S30 - ITS A SAFETY RECALL ON MY CAR FOR DOOR LATCH REPLACEMENT. ITS BEEN A FEW MONTHS THE RECALL WAS ISSUED BUT UPON CHECKING WITH FORD, I AM HEARING THAT THERE ARE NO PARTS AVAILABLE AND IT WON'T BE AVAILABLE TILL MID OF YEAR 2017. SINCE ITS A SERIOUS MANUFACTURER SAFETY RECALL SO I AM EXCESSIVELY CONCERNED FOR MY AND MY FAMILY'S SAFETY HERE. REQUESTING NHTSA IMMEDIATE INTERVENTION HERE TO HELP ME EXPEDITING THE RESOLUTION OF THIS ISSUE. I WOULD LIKE TO GET THIS FIXED AT THE EARLIEST. PLEASE HELP.. THANK YOU! *TR
Power train, Dec 23, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SPEED SUDDENLY DECREASED. THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Air bags, Dec 22, 2016, crash
I WAS IN AN ACCIDENT YESTERDAY WHERE I REAR ENDED A VEHICLE AND IT DID SIGNIFICANT DAMAGE TO MY CAR AND THE CAR IN FRONT OF ME AND MY AIRBAGS DID NOT DEPLOY. I HIT MY CHEST ON THE STEERING WHEEL BECAUE OF THE IMPACT
Steering, Dec 21, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. AS A RESULT, GREATER EFFORT WAS NEEDED TO OPERATE THE STEERING WHEEL. THE VEHICLE WAS NOT RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Fuel/propulsion system, Dec 21, 2016
ON 10/14/16 MY WIFE COMPLAINED THAT THERE WAS A SMELL OF GASOLINE AROUND HER CAR. I WALKED OUT TO THE DRIVEWAY AND THERE WAS A STRONG SMELL OF GAS. SHE TOLD ME SHE HAD JUST FILLED THE GAS TANK AND CONFIRMED THAT SHE DOES NOT TOP THE TANK OFF. I JACKED THE CAR UP AND FOUND THAT THERE IS A YELLOW PLASTIC RING WHERE THE FILL HOSE IS ATTACHED TO THE GAS TANK. THAT RING IS CRACKED AND GAS SEEPS OUT FROM THERE. WE FOUND THAT IT DOESN'T LEAK IF SHE HAS LESS THAN HALF A TANK OF GAS SO SHE USUALLY KEEPS IT THAT WAY UNTIL I HAVE A CHANCE TO PULL THE GAS TANK OUT.
Structure, Latches/locks/linkages, Dec 21, 2016
MY WIFE GOT IN THE CAR IN OUR DRIVEWAY AND THE DRIVERS SIDE DOOR WOULDN'T LATCH CLOSED. I TRIED TO REMOVE THE LATCH ASSEMBLY AND GAVE UP HOURS LATER. AFTER I PUT THE DOOR PANEL BACK TOGETHER I CHECKED THE RIGHT FRONT DOOR TO MAKE SURE I HAD THE TRIM PANEL ON CORRECTLY. WHEN I TRIED TO CLOSE THAT DOOR IT WOULDN'T LATCH EITHER. WHEN I PUT THE VIN IN ON YOUR WEB SITE THE ONLY RESPONSE I GOT WAS: "FOREIGN SERVER RESPONDED WITH AN ERROR." *TR
Steering, Electrical system, Dec 20, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL STIFFENED AND FAILED. ALSO, THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Dec 20, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Dec 19, 2016
STEERING ASSIST FAULT: AT MILEAGE 84209 THE POWER STEERING SUDDENLY STOPPED WORKING. AFTER COMPLETING RESEARCH THIS IS A KNOWN ISSUE THAT FORD HAS NOT RECALLED. IT STOPPED WORKING AT THE GAS PUMP, WITH SOME LUCK I WAS ABLE TO GET TO A PARKING SPOT AND LEAVE THE CAR STRANDED UNTIL ARRANGING FOR A TOW TRUCK. FORD WOULD NOT REIMBURSE THE $2,000.00 EXPENSE TO FIX ONE OF THEIR KNOWN ISSUES. VERY FORTUNATE NO ONE WAS HURT. VERY DISSATISFIED WITH THE QUALITY OF WORK AND CUSTOMER SERVICE TO REMEDY THIS KNOWN ISSUE ASSOCIATED WITH A CLASS ACTION LAWSUIT HTTP://WWW.ABOUTLAWSUITS.COM/WP-CONTENT/UPLOADS/2014-06-27-COMPLAINT.PDF .
Steering, Dec 19, 2016
POWER STEERING FAILED WHEN BACKING OUT ON THE FIRST INCIDENT ALONG WITH AN ERROR MESSAGE DISPLAY. ON SECOND OCCASION, WHEN STARTING THE CAR, THE SAME ERROR MESSAGE REGARDING THE STEERING WAS DISPLAYED. TURNING THE ENGINE OFF AND THEN BACK ON SEEMED TO GET THE CAR OPERATIONAL.
Fuel/propulsion system, Dec 17, 2016
FORD FOCUS GAS TANK ISSUE: MY CAR WAS STALLING AND WOULD NOT ACCELERATE TIMELY SO TOOK IT TO THE FORD DEALERSHIP. THEY SAID THE EVAP PURGE VALVE MALFUNCTIONED CAUSING THE FUEL TANK TO WARP. THE GAS TANK NEEDS REPLACED AS WELL AS EVERYTHING RELATED (SEE ATTACHED). MY RESEARCH ON THE INTERNET (I HAVE NEVER HEARD OF HAVING TO GET A GAS TANK REPLACED DUE TO NORMAL WEAR AND TEAR) SHOWS THAT THIS ISSUE IS KNOWN BY FORD AND THEY ARE REFUSING TO DO A RECALL OR EVEN A NOTIFICATION TO THE OWNERS OF THESE VEHICLES. BESIDES MY HUGE CONCERNS ON HAVING A DEFECTIVE GAS TANK (I SEE IT AS A FIRE HAZARD), THE CAR WOULD NOT ACCELERATE ON THE INTERSTATE AND WAS TRYING TO STALL OUT - I WAS VERY LUCKY NOT TO GET HIT. FORD HAS DONE RECALLS ON OTHER VEHICLES WITH THIS ISSUE WHY NOT THE FORD FOCUS? I EXPECT TO REPAIR / REPLACE THINGS LIKE THE BRAKES NOT THE GAS TANK.
Steering, Dec 15, 2016
STARTED MY CAR THIS MORNING AND IMMEDIATELY MY "STEERING REQUIRES ASSIST" ALERT CAME ON AND I FOUND I HAD NO POWER STEERING. MY CAR SHOWED NO SIGNS OF ANY ISSUE WHEN I PARKED IT LAST NIGHT 12/14/16 AROUND 7PM BUT WHEN I WENT TO LEAVE FOR WORK AT 12/15/16 AT 5:30AM THE ALERT CAME ON. I HAD MY CAR TOWED TO THE DEALER AND DEALER HAS INFORMED ME THAT 1) A CAR WITH LESS THAN 70K NEEDS THE ENTIRE STEERING COLUMN REPLACED TO THE TUNE OF $2000 AND 2) THAT THIS FAILURE IS SO COMMONPLACE THEY STOCK THE STEERING ASSEMBLY FOR THIS REPAIR. I'M JUST THANKFUL I WASN'T COMMUTING ON THE INTERSTATE WHEN THIS OCCURRED WHEREAS MANY OTHERS WERE NOT.
Steering, Seat belts, Other or unspecified, Dec 15, 2016
I COULD HANDLE THE STUDDER AND HANDLE THE BEING HELD HOSTAGE BY MY SEAT BELT, BUT NOW I HAVE TO PAY $1,800 TO GET MY STEERING FIX AFTER ALMOST HITTING A TREE WITH MY FAMILY IN THE CAR. I WAS JUST ABOUT TO UPGRADE TO A ESCAPE, I WILL NEVER BUY FORD AGAIN AFTER THIS BECAUSE I HAVE 89000 ON MY CAR THEY WILL HELP WITH NOTHING. NOR DO THEY CARE ABOUT THE SAFETY OF ME AND MY FAMILY OR THE OTHER PEOPLE AROUND ME ! I HAVE NEVER BEEN SO DISAPPOINTED. I TRULY LOVED THIS LITTLE CAR UNTIL IT TRIED TO KILL ME.
Power train, Dec 15, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED AND HESISTATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR DIAGNOSTIC TESTING. COMPONENTS IN THE TRANSMISSION WERE REPLACED AND THE SOFTWARE WAS UPDATED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Power train, Dec 14, 2016
MY FORD FOCUS AUTOMATIC TRANSMISSION SHUDDERS AND HESITATES WHEN SHIFTING.IT HAS BEEN TO THE DEALER FOUR TIMES.THERE HAVE BEEN UPDATES DONE TO THE COMPUTER.IT STILL HAS THE SAME ISSUES.
Power train, Electrical system, Dec 13, 2016
AFTER WE GOT THE RECALL DONE ON THE CAR FOR THE TRANSMISSION MODULE. THE CAR HAS BEEN HAVING A POPPING AND STATIC NOISE COMING FROM THE RADIO AND SPEAKERS WHEN THE CAR IS ON OR SHUT OFF. *TR
Power train, Dec 13, 2016
I HAVE TAKEN MY 2012 FORD FOCUS TO THE LOCAL DEALERSHIP 3 TIMES, 2 TIMES BY A LETTER SENT TO ME WANTING ME TO BEING MY CAR TO THE DEALERSHIP TO HAVE THE KAM RESET AND THE PCM REPROGRAM BECAUSE THE SHAKEN AND SHUDDERS WHEN ACCELERATING AND THE 3TH TIME THE SAME THING AGAIN. NOW THE CAR IS DOING THE SAME THING AGAIN UP TO A SPEED OF ABOUT 20-25 MPH THE SHAKING AND SHUDDERS AND NOISE STOP.
Latches/locks/linkages, Dec 13, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE DOOR LATCH. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.