2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Oct 3, 2016
SINCE I PURCHASED MY 2012 FORD FOCUS WITH ITS "DUAL CLUTCH" AUTOMATIC TRANSMISSION, I HAVE HAD NOTHING BUT PROBLEMS. IT JERKS, HESITATES, HAS REAL TROUBLE SHIFTING IN THE FIRST 3 GEARS. FORD HAS EXTENDED THE POWER TRAIN WARRANTY TO 150,000 MILES, MAYBE THEY KNOW SOMETHING IS WRONG. I HAVE HAD THE CAR SERVICED 10 TIMES FOR THE SAME PROBLEM. MOSTLY, THEY RESET THE COMPUTER OR PUT IN THE SAME DEFECTIVE PARTS EACH TIME. NO REAL SOLUTION HAS EVER BEEN PRESENTED TO ACTUALLY FIX THE CAR. THE CAR JERKS, DOWNSHIFTS, UPSHIFTS HORRIBLY. THIS HAPPENS FROM 1ST GEAR THRU 3RD GEAR. THIS CAR IS THE WORST CAR I HAVE DRIVEN AND I AM STUCK WITH IT BECAUSE FORD WILL NOT HELP. PLEASE HELP NHTSA TO BRING THIS HUGE PROBLEM TO LIGHT. I GUESS I WILL HAVE TO GET LAWYERS INVOLVED TO GET FORD'S ATTENTION...
Fuel/propulsion system, Oct 3, 2016
I WENT TO FORD LATE SEPTEMBER FOR MY CAR STALLING AND WAS TOLD MY TRANSMISSION WAS FAILING AGAIN. MY TRANSMISSION HAD ALREADY FAILED ONCE ON A 2012. FORD FIXED IT AND THEN A COUPLE DAYS LATER MY CHECK ENGINE LIGHT WAS ON. I BROUGHT IT BACK AND FORD SAID MY FUEL TANK HAD COLLAPSED AND THAT I WOULD NEED TO PAY $2K TO REPLACE IT. I'D NEVER HEARD OF FUEL TANKS NOT LASTING THE LIFE OF THE VEHICLE. I DID FURTHER RESEARCH AND FOUND OUT FORD HAS RELEASED A TSB FOR THIS KNOWN ISSUE WHICH IS A PRECURSOR TO A RECALL. I AM NOT SURE WHY FORD WOULD NOT COVER A FAULTY FUEL TANK AND I AM NOT SURE HOW THIS IS NOT A SAFETY ISSUE WHEN MY CAR CAN STALL OR LEAK FLAMMABLE LIQUID OR FUMES. I'VE READ THAT OTHER FOCUS OWNERS HAVE HAD THEIRS REPLACED TWICE OR MORE SO I AM NOT CONFIDENT FORD ACTUALLY HAS A SOLID FIX TO THE ISSUE AND I DO NOT FEEL SAFE DRIVING MY CAR.
Steering, Oct 3, 2016
STEERING ASSIST QUIT WORKING DURING STARTING OF VEHICLE. WARNING LIGHT CAME ON TO TAKE CAR FOR SERVICE. CAR VERY VERY VERY HARD TO STEER. TAKING CAR FOR SERVICE TOMORROW. STILL DRIVING THE CAR.
Steering, Oct 1, 2016
POWER STEERING FAILURE. STATIONARY, WHEN STARTING VEHICLE POWER STEERING WILL NOT OPERATE. HAVE TO RESTART A FEW TIMES TO GET THE POWER STEERING TO OPERATE.
Power train, Sep 29, 2016
WHILE THE CAR IS IN MOTION ON A CITY STREET AND I ACCELERATE IT JUMPS, JERKS AND SHAKES. IT HAS BEEN CHECKED OUT MANY TIMES. IT CAN'T BE FIX. I BELIEVE THIS PROBLEM SHOULD HAVE A RECALL. THIS HAPPENS EVERYDAY WHEN I DRIVE MY CAR.
Power train, Vehicle speed control, Sep 29, 2016
TAKATA RECALL. TRANSMISSION CONTROL MODULE (TCM) FORD RECALL FSA 15B22. MY VEHICLE WOULD STRUGGLE TO SHIFT INTO SECOND AND THIRD GEAR WHENEVER I WAS DRIVING, SO I TOOK MY VEHICLE TO A FORD DEALERSHIP FOR THE TCM TO GET REPROGRAMMED, AS PER THE MANUFACTURER'S RECALL IN JUNE 2016. IT SEEMED TO HELP WITH THE HARSHNESS OF THE VEHICLE'S SHIFTING, UNTIL FRIDAY, SEPTEMBER 23RD, 2016 WHENEVER I TRIED TO GET MY CAR TO REVERSE AND IT ACTED AS IF THE VEHICLE WAS STILL IN NEUTRAL. IT WOULDN'T GO IN REVERSE AND MY CHECK ENGINE LIGHT WAS NOW ON. THE SHIFTER WAS IN REVERSE CORRECTLY, AND THE REVERSE LIGHTS CAME ON BUT THE CAR WENT NOWHERE. MY FORD DEALERSHIP TOLD ME TO DRIVE IT UP TO THE DEALERSHIP SO THEY COULD LOOK AT IT AND DIAGNOSE THE PROBLEM, SO I DID. IT OVERHEATED THREE TIMES IN THE 45 MINUTE DRIVE UP, DESPITE CAUTIOUS DRIVING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHICH WAS NOT COVERED BY FORD IN ANY WAY. THE DEALERSHIP SERVICE DEPARTMENT TOLD ME THAT MY CAR WOULD BE DIAGNOSED LATER THAT DAY (MONDAY, SEPTEMBER 26TH) AND ANY NECESSARY PARTS WOULD BE ORDERED BY THE END OF THE DAY. I HADN'T HEARD ANYTHING BACK FROM THEM IN OVER 3 DAYS SO I CALLED FOR AN UPDATE. THEY CONFIRMED THAT THE PROBLEM IS THE TCM AND IT NEEDS REPLACED, AS THE "REPROGRAMMING" THEY DID IN JUNE 2016 WAS TOO LITTLE, TOO LATE. THE PROBLEM IS THAT THE TCM IS HEAVILY BACKORDERED, SO THE FACTORY ISN'T EVEN SHIPPING OUR ANY TCM'S UNTIL NOVEMBER 4TH, WHICH MINE MIGHT NOT EVEN BE INCLUDED IN THAT SHIPMENT AND IT IS "HIGHLY LIKELY" THAT IT WILL BE CLOSER TO CHRISTMAS BEFORE I GET MY CAR FIXED AND RETURNED TO ME. TO ADD INSULT TO INJURY, THEY ARE REFUSING TO PROVIDE ME WITH A SERVICE VEHICLE, SO I DON'T KNOW WHAT TO DO FOR THE NEXT 3 MONTHS THAT MY CAR SITS AT THEIR DEALERSHIP AWAITING ITS PART. HOW AM I TO GET TO WORK? PICK UP MY SON FROM SCHOOL? GET GTOCERIES? I'M AN ONLY PARENT AND CANNOT BE WITHOUT A CAR.
Fuel system, Gasoline, Sep 28, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED TO OPEN AND CAUSED THE FUEL TANK TO COLLAPSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR A COMPLETE DIAGNOSTIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Sep 28, 2016
I WAS DRIVING ON A STREET AND MY DOOR FLUNG OPEN AND NOW IT DOESN'T CLOSE.
Steering, Sep 28, 2016
POWER STEERING SPORADICALLY COMES IN AND OUT ' USUALLY WHEN THE CAR IS JUST STARTED AND WE ATTEMPT TO BACK OUT ' THE STEERING HAS NO POWER. STEERING WHEEL LOCKES WHILE DRIVING. FORD SERVICE RAN DIAGNOSTIC ON THE VEHICLE AND NO ERROR CODES WERE PRESENT. THEY CAN NOT FIND A SOLUTION OR WHY THE PROBLEM IS EVEN HAPPENING
Latches/locks/linkages, Sep 28, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEED REPLACEMENT. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRING ALL FOUR DOOR LATCHES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.
Steering, Sep 27, 2016
DAUGHTER WAS DRIVING TO SCHOOL AND POWER STEERING SUDDENLY QUIT FUNCTIONING AND WARNING LIGHT CAME ON WHILE DRIVING IN A BUSY CITY STREET IN DAVIE, FL. HAD A LOCAL MECHANIC DO A QUICK CHECK BUT COULD NOT DIAGNOSE PROBLEM. WILL BE CONTACTING LOCAL FORD DEALERSHIP FOR ASSISTANCE FEEL IT COULD BE UNSAFE FOR MYSELF AND OTHERS IF I DRIVE MUCH THIS WAY
Latches/locks/linkages, Sep 27, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE FRONT DRIVER SIDE DOOR WOULD CLOSE OR OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,630.
Power train, Sep 27, 2016
I TOOK MY 2012 FORD FOCUS TO GET FIXED AT WAYNE ACKERS FORD IN LAKE WORTH FLORIDA UPON DROPPING MY CAR OFF THE GENTLEMAN STARTED TELLING ME MY CAR ISN'T AFFECTED WHEN IT IS AND LATER ON SAYS I HAVE TO SEE IF IT'S UNDER WARRANTY THEN TELLS ME IT NEEDS TO BE AT 150K MILES THAT MAKES NO SENSE AT ALL THE CAR IS STILL THERE I'M WATIING ON A RESPONSE.
Steering, Sep 26, 2016
ON 9/18/2016 IN A SHOPPING CENTER PARKING LOT,STARTED CAR PUT INTO DRIVE AND WAS TURNING ONTO EXIT LANE OF LOT WHEN STEERING WHEEL STOPPED TURNING AND AMBER "I"LIGHT CAME ON.STOPPED VEHICLE .PUT IN PARK.COULD NOT TURN WHEEL EITHER DIRECTION.TURNED CAR OFF THEN RESTARTED,AMBER LIGHT STAYED ON POWER STEERING ASSIST FAILURE.WAS ABLE TO MANEUVER CAR TO A SAFE PARKING AREA FROM LANE .IT WAS A SCARY EVENT .MY FRIEND HER 4 MONTH OLD AND 4 YEAR OLD WERE IN THE CAR WITH ME AND ALSO HER 15 YEAR OLD NIECE!WE WERE ABOUT TO GO ON THE HIGHWAY!! I NOW UNDERSTAND A RECALL HAS NOT BEEN ISSUED AFTER HUNDREDS OF COMPLAINTS FOR THIS SAFETY PROBLEM ON THIS VEHICLE EVEN THOUGH THIS SAME SYSTEM HAS BEEN RECALLED ON OTHER MODELS.I AM APPALLED AND PERPLEXED AS YOU ARE RESPONSIBLE FOR ALL OUR SAFETY.PLEASE DO YOUR DUTY TO RECALL THIS SAFETY PROBLEM.
Steering, Sep 25, 2016
POWER STEERING ASSIST FAULT POWER STEERING WILL NOT FUNCTION UNTIL CAR KEY IS TURNED OFF AND ON A FEW TIMES. THIS SOUNDS LIKE THE SAME PROBLEM THEY HAVE INTHE FORD FUSION AND IT IS ON RECALL. THIS IS A SERIOUS SAFETY PROBLEM AND IT SHOULD BE RECALLED?? IT DOES IT ABOUT ONCE DAY.
Power train, Sep 23, 2016
THE TRANSMISSION HAS SHUDDERED AND SLIPPED FROM NEW. FORD HAS REPLACED THE CLUTCH TWICE, MADE PROGRAM MODULE ADJUSTMENTS NUMEROUS TIMES. NOTHING THEY HAVE DONE HAS RESOLVED THE PROBLEM. I PURCHASED THIS CAR FOR MY DAUGHTER AND CONSTANTLY AM CONCERNED THAT SHE DRIVES A CAR THAT DOES NOTHING BUT HESITATE AND SHUDDER
Electrical system, Sep 23, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THERE WAS A LOUD BOOMING SOUND COMING FROM THE STEREO MODULE INTERMITTENTLY AND WITHOUT WARNING. THE FAILURE OCCURRED EVEN WHEN THE POWER WAS TURNED OFF. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE ENTIRE STEREO MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Steering, Sep 23, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILURE SIGNAL ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WAS NO RECALL RELATED TO THE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 86,000.
Steering, Sep 23, 2016
AT APPROXIMATELY 70,000 MILES, I HAD TURNED OFF MY CAR TO GET GAS. WHEN I RESTARTED THE CAR, I RECEIVED A POWER STEERING ASSIST FAULT MESSAGE. THE POWER STEERING NO LONGER OPERATED. I COULD STILL STEER THE CAR, BUT IT WAS EXTREMELY DIFFICULT. MULTIPLE RESTARTS DID NOT RESOLVE THE PROBLEM. I TOOK MY CAR TO THE DEALER, AND THEY VERIFIED THE ISSUE. THE DEALER OFFERED TO REPLACE THE ENTIRE STEERING RACK CONTAINING THE ELECTRONIC POWER STEERING MODULE FOR $1700.
Latches/locks/linkages, Sep 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE MECHANIC INFORMED THE CONTACT THAT THE DOOR LATCH PAW SPRING FAILED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), WITHOUT THE CUSTOMER'S KNOWLEDGE. THE VEHICLE WAS REPAIRED AND THERE WERE NO ADDITIONAL FAILURES. THE FAILURE MILEAGE WAS 44,000
Latches/locks/linkages, Sep 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE PASSENGER SIDE DOOR FLUNG OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Steering, Sep 21, 2016
MY DAUGHTER WAS DRIVING FROM HER JOB WHEN THE POWER STEERING WENT OUT ON HER 2012 FORD FOCUS. SHE IS A COLLEGE STUDENT NEEDING A SAFE RELIABLE CAR TO GET HER BACK AND FORTH FROM COLLEGE. IT IS UNBELIEVABLE THAT THE FUSIONS WERE RECALLED FOR POWER STEERING FAILING. WHY NOT THE FOCUS??? IT IS RIDICULOUS THAT ITS GOING TO COST AN ESTIMATED $1850 TO FIX A PROBLEM.
Structure, Sep 21, 2016
MY WIFE'S 2012 FORD FOCUS SEL DRIVER SIDE REAR DOOR WON'T CLOSE. MY WIFE WAS DRIVING TO WORK ON A BLVD. GOING STRAIGHT AND THE CAR COMPUTER STARTED TO DING DING DING... THE MESSAGE STATED THE DRIVER SIDE REAR DOOR WAS OPEN, NOW THE DOOR WON'T STAY CLOSED. WE KEEP THE REAR DOOR CLOSED WITH BUNGEE CORDS NOW. LUCKILY SHE DIDN'T DIDN'T HAVE A REAR SEAT PASSENGER AT THE TIME. THERE SEEMS TO BE A DISCONNECT BETWEEN THE BRAIN AND THE BODY WHEN TALKING ABOUT FORD CUSTOMER SERVICE, FORD RECALL HQ., AND MY LOCAL FORD DEALER. IT ALL SOUNDS GOOD ON THE PHONE BUT THE RUBBER AIN'T MEETING THE ROAD ON ANYTHING ACTUALLY GETTING DONE. ANYTHING.
Steering, Sep 21, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE STEERING TO BE OPERATIONAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Steering, Sep 21, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER TURNING ON THE VEHICLE, THE INSTRUMENT PANEL WOULD DISPLAY A WARNING MESSAGE OF "STEERING ASSIST FAULT". THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR BOX WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.