2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Other or unspecified, Sep 6, 2016
DOOR LATCH FAILURE: DRIVER'S SIDE DOOR SWUNG OPEN WHILE DRIVING.
Structure, Sep 6, 2016
DRIVER SIDE REAR DOOR LATCH FAILED WHILE PULLING OUT OF MY DRIVEWAY. THE LEFT REAR DOOR OPEN LIGHT ILLUMINATED AND THE DOOR SWUNG OPEN. TRIED TO CLOSE DOOR BUT THE DOOR WILL NOT LATCH CLOSE LEAVING VEHICLE NON OPERABLE. FORD SAYS MY VIN IS NOT COVERED IN THE ATTACHED RECALL NOTICE, ALTHOUGH IT MEETS ALL CRITERIA OF NOTICE. ALSO LOCAL FORD DEALER WAS NOT ABLE PROCURE NEW PART BECAUSE OF AVAILABILITY. CUSTOMER SERVICE JUST SAID THEY WERE SORRY. I NOW HAVE AN INOPERABLE VEHICLE AND BY EVERY INDICATION IT SHOULD BE COVERED UNDER THIS WARRANTY. OTHER WISE IT WILL COST ME OVER $400.00 TO HAVE THIS FIXED IF THEY EVER ARE ABLE TO GET THE PART.
Other or unspecified, Sep 6, 2016
I WAS DRIVING VEHICLE AND TURNED A CORNER INTO A 2 LANE ROAD AND RIGHT PASSENGER DOOR FLEW OPEN AT THE SAME TIME THE PASSENGER DOOR AJAR WARNING CAME ON PULLED THE VEHICLE OVER AND TRIED TO SHUT DOOR AND THE DOOR LATCH WOULD NOT CATCH AND CLOSE. I HAD TO SECURE THE DOOR WITH A BUNGEE CORD TO SECURE DOOR BUT DOOR STILL TRIED TO COME OPEN. DOOR LATCH WILL NOT ENGAGE TO BE LOCKED.
Structure, Sep 6, 2016
THE FRONT PASSENGER SIDE DOOR OPENED WHILE DRIVING AND WILL NOT LATCH CLOSED. THE LOCAL DEALER REPORTS DOOR LATCH FAILURE AS THE CAUSE. THIS IS A MAJOR SAFETY ISSUE THAT HAS ALREADY BEEN RECALLED ON OTHER MODELS (FIESTA, FUSION, ETC). FORD MOTOR COMPANY SHOULD ALSO RECALL THIS PART ON THE 2012 FOCUS MODEL AS IT'S AN OBVIOUS MAJOR SAFETY ISSUE AS THE DOOR WILL OPEN WHILE DRIVING.
Power train, Sep 6, 2016
MY SON AND I PURCHASED THIS VEHICLE USED. WE HAD NO PREVIOUS INFORMATION ABOUT ALL THE PROBLEMS THIS MAKE AND MODEL HAVE HAD. THE CARS TRANSMISSION WENT OUT AT AROUND 98,067 MILES. 07/20/16. WELL EXACTLY 600 MILES AND $2400 DOLLARS LATER IT WENT OUT AGAIN. FORD HAS TOLD US THAT THEY WILL NOT PURCHASE THE CAR BACK OR PAY TO FIX IT PROPERLY. MY SON IS TO LEAVE NEXT WEEK AND WILL BE DRIVING FROM INDIANA TO SEATTLE. IF AND WHEN THE DEALERSHIP IS DONE FIXING A SECOND TIME I'M ABSOLUTELY AFRAID TO EVEN LET HIM DRIVE IT THAT FAR. THIS IS VERY UNFAIR TO US TO LET THIS PROBLEM NOT BE RECALLED. IT IS NOT ONLY US BUT MANY OTHER FOCUS OWNERS THAT ARE STUCK WITH THESE HORRIBLE CARS. IF SOMETHING HAPPENS TO MY SON ON HIS WAY TO SEATTLE THERE WILL BE HELL TO PAY!!
Steering, Sep 5, 2016
BACKING UP, VEHICLE ASSIST WARNING AND LOSS OF POWER STEERING OCCURED.
Other or unspecified, Sep 5, 2016
DOOR LATCH ON THE DRIVERS SIDE DOOR FLEW OPEN WHILE IN TRANSIT. DRIVER MADE A RIGHT HAND TURN AND THE D/S DOOR OPENED AND WOULD NOT LATCH CLOSED AFTER THAT. TOOK IT TO A REPAIR SHOP AND THEY QUOTED ME $500 TO FIX. LOOKED UP RECALLS AND THERE ARE KNOWN ISSUES WITH FORD VEHICLES FOR DOOR LATCHES, YET NO OFFICIAL RECALL ON THE FORD FOCUS.
Power train, Sep 5, 2016
MY SON AND I WERE LEAVING A STORE IN MY 2012 FORD FOCUS AND HAD JUST BACKED OUT OF A PARKING SPACE AND I PUT THE CAR IN DRIVE. THE CAR ROLLED BACKWARD JUST AN INCH AND LUNGED FORWARD AND WE FELT A "BUMP". GOT OUT OF THE CAR AT THAT POINT TO SEE IF I HAD HIT SOMETHING OR IF SOMETHING WAS UNDER THE CAR-THERE WAS NOTHING. GOT BACK IN, BUCKLED UP AND TRIED TO GO AND THE DASH LIT UP WITH "TRANSMISSION MALFUNCTION" I BELIEVE IT SAID AND WOULDN'T GO AT ALL. I TURNED IT OFF AND BACK ON AND FROM THAT POINT THE CAR DASH SCREEN SAID "SERVICE TRANSMISSION NOW." I TURNED THE CAR OFF AND CALLED MY HUSBAND IN TEARS TO COME AND GET US. I JUST GOT THIS CAR A COUPLE MONTHS AGO AND I ENDED UP WITH A LEMON. AFTER I BOUGHT THIS CAR I NOTICED IT BECOMING MORE AND MORE JERKY AND LURCHING AND/OR ROLLING BACK. IT WAS A PROGRESSIVE THING, CONSTANTLY GETTING WORSE UNTIL FINALLY IT JUST GAVE. THE CAR HAS BEEN IN THE SHOP NOW FOR TWO WEEKS AND I HAVE BEEN HAVING TO RELY ON SHARING MY HUSBAND'S VEHICLE AND RIDES FROM OTHERS AND THE DEALERSHIP SAYS THAT THE PART IS ON BACKORDER. THE LATEST IS THAT WHEN MY HUSBAND CALLED LAST WEEK, HE WAS TOLD THAT IT WAS ON EMERGENCY BACKORDER. WHEN ASKED ABOUT A TIME FRAME, THEY SAID THAT THEY HAD NO IDEA. IT COULD BE THREE DAYS, TWO WEEKS, OR A MONTH-WHO KNOWS? I AM BEYOND UPSET AND DISGUSTED!!!!!! I AM PAYING A CAR PAYMENT FOR A CAR THAT ISN'T DRIVEABLE, HAVE NO IDEA WHEN IT WILL BE FIXED, AND APPARENTLY THEY CANNOT GET THE PARTS. SOMEONE PLEASE TELL ME WHAT TO DO!!!! I HAVE NEVER IN MY LIFE HAD A CAR WITH A PROBLEM LIKE THIS-AND NO IDEA WHEN I WILL HAVE MY CAR TO DRIVE AGAIN! THERE NEEDS TO BE A RECALL ON THESE FAULTY TRANSMISSIONS-FROM SEARCHING THE INTERNET, I AM FAR FROM ALONE IN THIS ISSUE.
Power train, Sep 5, 2016
I HAVE NO CLUE WHY THESE VEHICLES (INCLUDING THE 2011 FOCUS, AND 2011 & 2012 FIESTAS) HAVE NOT BEEN OFFICIALLY RECALLED. I HAVE NOW TAKEN MY CAR IN 8 TIMES FOR TRANSMISSION ISSUES. I HAVE HAD THE CLUTCHED REPLACED TWICE (25K MILES APART BETWEEN 2 AMD 3) AND HAD THE COMPUTER REBOOTED 3 TIMES. THE CARS SHUTTER, SHAKE, STALL, HAVE A POOR RESPONSE (ESPECIALLY IF YOU NEED TO FLOOR IT FOR SAFETY) AND NOTHING! I CONTACTED FORD AND PRETTY MUCH TOLD ME TOUGH, IT IS WHAT IT IS. THERE IS NO FIX FOR THE TRANSMISSION ISSUE AS A NEW SYSTEM CANNOT BE INSTALLED AND REALLY CRAPPY PARTS ARE BEING USED AS A CHEAP ALTERNATIVE. MY CAR IS A SAFETY ISSUE AND DO NOT FEEL COMFORTABLE DRIVING IT.
Steering, Sep 4, 2016
STEERING ERROR CODE COMES ON MORE AND MORE FREQUENTLY. TODAY IT FROZE UP ON MY GIRL WHILE SHE WAS DRIVING AND SHE COULD HAVE BEEN SERIOUSLY INJURED. FORD AND / OR NHTSA NEEDS TO DO SOMETHING TO GET THESE DEATH TRAPS RECALLED. WHAT'S IT GOING TO TAKE??
Other or unspecified, Sep 3, 2016
DOOR LATCH FAILURE. ONE BY ONE THE DOOR LATCHES FAILED. WHEN THIS HAPPENS THE DOORS OPEN AND WILL NOT STAY CLOSED. FIRST THE DRIVERS DOOR LATCH, THEN THE PASSENGER DOOR AND MOST RECENTLY THE PASSENGER REAR.
Engine, Sep 3, 2016
DRIVING ON FREEWAY AT 65MPH ENGINE SHUT DOWN WITHOUT WARNING. NO POWER STEERING AND NO POWER BRAKES. WAS ABLE TO COAST TO THE SHOULDER. WHEN TRIED TO RESTART VIOLENT SHAKING. TOWED TO FORD DEALER FOR REPAIR. NOT DIAGNOSED YET AFTER 2 DAYS. THIS CAR IS A LEMON. HAD TRANSMISSION CLUTCHES REPLACED TWICE. HAD TRANSMISSION CONTROL MODULE REPLACED WHEN IT FAILED. HAVE CONTINUOUS WHEEL BEARING NOISE THAT WAS BROUGHT INTO DEALER UNDER WARRANTY AND THEY NEVER SOLVED THE PROBLEM.
Structure, Sep 3, 2016
DRIVER'S FRONT DOOR INOPERABLE, WON'T LATCH AT ALL. DOOR REMAINS UNLATCHED, EVEN WHEN CAR IS IN MOTION (FORWARD OR REVERSE) AFTER ALL OTHER DOORS LATCH/LOCK AUTOMATICALLY. DRIVING THE VEHICLE BECAME UNSAFE, SINCE THE DOOR CAN/WILL SWING OUTWARD INTO ONCOMING TRAFFIC, THAT BECAME A HIGH RISK FOR AN ACCIDENT. DOOR HAD TO BE TIED MANUALLY, TO KEEP IT FROM OPENING, WHILE DRIVING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS.
Steering, Electrical system, Sep 2, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ASSIST MODULE WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO TURN THE IGNITION SWITCH OFF AND ON TO BE ABLE TO RESUME DRIVING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, WHILE EXITING THE DRIVEWAY, THE VEHICLE JERKED AND LOST POWER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,025.
Structure, Sep 2, 2016
DOOR LATCH WOULD RELEASE WHILE THE VEHICLE WAS MOVING IN CITY TRAFFIC. HAD TO USE STRAPS TO TIE THE DOOR SHUT. WAS REPAIRED BY DEALER AND THEN THE SAME THING OCCURRED ON ANOTHER DOOR. ALSO WAS REPAIRED BY THE DEALER. IT APPEARED THE LATCH JUST FAILED IN BOTH OCCURRENCES.
Power train, Sep 2, 2016
WE BOUGHT MY WIFES FOCUS WITH ABOUT 22K MILES ON IT IN JUNE 2013. SINCE THEN WE'VE BROUGHT IT IN 4 TIMES TO HAVE THE TRANSMISSION "SHUTTER" FIXED. AS OF TODAY THE PROBLEM STILL EXISTS BUT IT ISN'T BAD ENOUGH FOR THEM TO FIX IT AGAIN. IT MOSTLY SHUTTERS FROM 1ST TO 2ND GEAR REACHING UPWARDS OF 2800 RPM. JUST SHY OF THEIR 3000 RPM REQUIREMENT. THE CAR WILL SHAKE AND SOMETIMES MAKE A CLUNK AND WE'RE TOLD TO KEEP DRIVING IT.
Power train, Sep 2, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. SEVEN MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED FOR THE SAME FAILURE. IN ADDITION, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Steering, Sep 2, 2016
THE POWER STEERING ASSIST FAULT ILLUMINATED WHEN I STARTED MY VEHICLE, ALONG WITH NO POWER STEERING WHEN I WOULD TURN THE WHEEL. RESTARTED THE VEHICLE MULTIPLE TIMES WITH THE SAME RESULT.
Steering, Sep 2, 2016
AS OF SEPTEMBER 2, 2016, 3 TIMES WITHIN PAST 2 WEEKS AFTER STARTING VEHICLE GET ERROR MESSAGE "STEERING ASSIST FAULT" AND THERE IS NO POWER STEERING. AFTER TURNING OFF VEHICLE AND RESTARTING THE ERROR HAS BEEN CLEARED. CONCERNED OF TOTAL FAILURE WHICH LOOKS TO BE ~$2000 TO REPAIR OR FAILURE WHILE DRIVING, ON NHTSA WEBISTE THERE ARE 254 STEERING COMPLAINTS FOR 2012 FOCUS, AROUND 50 FOR 2013 FOCUS AND 50 FOR 2014 FOCUS. THERE WERE 5 COMPLAINTS FOR 2011 FOCUS WHICH IS LAST MODEL THAT DID NOT HAVE EPAS STEERING. CLEARLY THERE IS A DESIGN PROBLEM WITH THIS EPAS STEERING SYSTEM, AM HOPING FORD DOES THE RIGHT THING AND RECALL THIS TO ALLEVIATE UNHAPPY CUSTOMERS AND POTENTIAL SAFETY PROBLEM.
Latches/locks/linkages, Sep 2, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE MAKING A LEFT TURN AT 20 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND THE AUDIBLE DOOR SENSOR ACTIVATED. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE DOOR FAILED TO LATCH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,100.
Structure, Sep 1, 2016
CAR FRONT DRIVER DOOR WON'T LATCH, IT HAPPENED WHEN I WAS DRIVING IN THE HIGHWAY WHEN MY DRIVER DOOR JUST WIDELY OPENED IN THE MIDDLE OF THE HIGHWAY AT 65 MILES AN HOUR!!! FORD ISSUED A RECALL FOR THE SPECIFIC MODEL BUT MY VIN NUMBER IS NOT INCLUDED FOR THE RECALL! IT'S VERY DANGEROUS AND UNSAFE, I FEEL IN DANGER WHEN I NEED TO HOLD THE DOOR WHEN DRIVING BECAUSE THE DOOR OPENS WIDE WHEN I MAKE A RIGHT TURN.
Structure, Sep 1, 2016
PARKED UP AND VEHICLE WAS STATIONARY. REAR PASSENGER DOOR WAS OPENED TO GET BAGS OUT, THEN WHEN SHUT WOULD NO LONGER LATCH. NO PROCESS WOULD MAKE DOOR LATCH, DOOR AJAR LIGHT REMAINED ON. SECURED DOOR TEMPORARILY WITH CORDS. TOOK CAR INTO FUTURE FORD OF CLOVIS CA, THEY WERE NOT INTERESTED IN THE SLIGHTEST TO HEAR MY CONCERNS AND TO HOW DANGEROUS THIS COULD HAVE BEEN HAD DOOR SWUNG OPEN IF I'D BEEN DRIVING. I POINTED OUT THE MANY INCIDENTS I NOTICED ON VARIOUS WEBSITES AND THAT FIESTA'S HAVING SAME PARTS HAD BEEN RECALLED AND REPAIRED. THEY WERE ONLY INTERESTED IN CHARGING ME TO INVESTIGATE PROBLEM AND SEE IF THE LOCK WAS THE ISSUE. IF THE GUY HAD STEPPED OUT FROM BEHIND HIS COUNTER AND JUST LOOKED I THINK HE COULD HAVE CONFIRMED IT, BUT WANTED TO CHARGE ME A $100 TO DO THAT. I ENDED UP PURCHASING PARTS FROM EBAY AND INSTALLING IT MYSELF. NOTHING TO SAY THIS ONE WON'T FAIL AT ANY TIME. I HAVE NO CONFIDENCE IN THEIR SAFETY LATCHES WHAT SO EVER. AS FOR FUTURE FORD OF CLOVIS DISGUSTING ATTITUDE TOWARDS VEHICLE SAFETY ONLY INTERESTED IN $$$$$$$$
Steering, Electrical system, Electronic stability control (ESC), Sep 1, 2016, crash
POWER STEERING FAILURE- STARTED WITH EVERYONCE IN A WHILE ID GET THE ERROR NOTICE OF POWER STEERING FAILURE SO I WOULD TURN OFF THE CAR START IT BACK UP AND FINE, IT STARTED TO HAPPEN MORE FREQUENTLY TO THE IMBARRASSING POINT OF HAVING TO TURN ON AND OFF THE CAR 5-10 TIMES JUST TO HAVE POWER STEERING, THEN I GOT A LETTER TO UPDATE MY CAR'S SOFTWARE TO HELP FIX THE POWER STEERING ISSUE, I GOT THE SOFTWARE UPDATE AND 3 MONTHS LATER TOTAL FAILURE, I NOW HAVE ZERO POWER STEERING AND NOW FORD WANTS ME TO PAY $2200 TO FIX IT, WHEN IT FAILED I ALMOST CRASHED INTO ANOTHER CAR WITH MY KIDS IN MY CAR ON THE FREEWAY, NEEDLESS TO SAY WE ARE GREATFUL TO BE ALIVE, SAD THING IS ALL OTHER MODELS FROM 2011-2012 WITH THE SAME EXACT POWER STEERING SYSTEM GET A RECALL WHY NOT THE FOCUS? I WISH I WOULD HAVE KNOWN BEFORE I WOULD HAVE NEVER BOUGHT THE CAR, FORD IS A SCAM AND DOESNT BACK UP ITS PRODUCT, THE POWER STEERING IS BROKE BECAUSE OF THEIR DEFECTIVE PRODUCT
Other or unspecified, Sep 1, 2016
DRIVER SIDE PASSENGER DOOR LATCH FAILURE. DOOR DOES NOT SHUT CLOSE AND LATCH AND DOES NOT LOCK. DOOR HAS TO BE TIED DOWN FROM THE INSIDE OF THE VEHICLE TO KEEP THE DOOR CLOSED WHILE DRIVING. FORTUNATELY THIS DID NOT HAPPEN WHILE DRIVING! IT OCCURRED WHEN I WEN TO GET SOMETHING OUT OF THE BACK SEAT AND UPON ATTEMPTING TO SHUT THE DOOR....NOTHING! THE DOOR WOULD NOT SHUT AND REMAINED OPEN. THIS IS THE SECOND TIME A DOOR LATCH ON THIS SAME VEHICLE HAS FAILED. JUST 2 MONTHS AGO THE DRIVERS DOOR LATCH FAILED AND THE DOOR WOULD NOT SHUT UNDER ANY CIRCUMSTANCE AS WITH THIS ONE. FORTUNATELY THERE HAS NOT BEEN AN INJURY OR WORSE A DEATH DO TO THIS FAULTY LATCH MECHANISM. BY THE WAY, THE FIRST DOOR LATCH COST ME $550 TO REPAIR AND I AM HOLDING OFF ON REPAIRING THIS DOOR LATCH UNTIL THERE IS A RECALL AS WITH 2 OTHER FORD MODEL CARS THAT USED THE SAME LATCHES. PLEASE RECALL THIS IS VERY DANGEROUS!!!
Latches/locks/linkages, Sep 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT A FAILURE PROGRESSED IN WHICH THE REAR DRIVER SIDE DOOR LATCH FAILED, WHICH CAUSED THE DOOR TO BE OPEN WHILE THE VEHICLE WAS IN MOTION SEVERAL TIMES. THE PASSENGER IN THE REAR HAD TO HOLD THE DOOR SHUT DUE TO THE FAILURE. THE DEALER WAS NOTIFIED AND STATED THAT THE PART WAS ON NATIONAL BACK ORDER AND MAY BECOME AVAILABLE IN MID OCTOBER OF 2016. THE DEALER ADVISED THE CONTACT TO USE A BUNGIE CORD TO SECURE THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A MORE REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 55,484.