2012 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 3,801

Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.

Primary concernPower train1,459 reports · 38% of complaints
Owner complaints3,801Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,459
  2. Steering933
  3. Engine477
  4. Electrical system366
  5. Other or unspecified359
  6. Structure332
  7. Fuel/propulsion system287
  8. Vehicle speed control170

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  3. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  4. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Exterior lightingAug 1, 2013

    Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

    Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

    Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

    Campaign 13V335000 on NHTSA.gov

  7. EquipmentOct 2, 2012

    This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

    Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

    Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

    Campaign 12E035000 on NHTSA.gov

  8. Visibility, windshield wiper/washer, switch/wiringApr 5, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.

    WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 12V149000 on NHTSA.gov

Representative owner complaints

3,801 reports, newest first.

  1. Service brakes, Jun 4, 2023

    [Two incidents involving the same ABS control module. Early January 2023 and Late May 2023] ABS control module failed while going downhill (valve stuck open). Resulted in the brake pedal going to the floor. Had to stop by downshifting and the using hand brake. Whenever brake pedal is pressed after this, it goes a random distance to the floor with no pressure before applying some brake. Ford quoted me a 1 year lead time on replacing the part (and mentioned this is part of a pending recall. This recall will come out after they redesign a new module). They refused my request for a rental/loaner vehicle until it is fixed. I brought it to an independent garage to get the unit replaced. After that, my brake pedal worked as expected for a few months. Last week, the pedal went to the floor again. I brought it to a Ford dealership, and they confirmed that the new module already experienced the same failure as the original one. It is currently at the dealership, who will not have a part to repair my car again until August. I was refused a loaner vehicle by both the dealership and corporate Ford over this PENDING SAFETY RECALL, where they are unable to fix my car. I was told by they dealership that they won't stop me from driving my car in the mean time if I feel safe doing so. It is not safe, so I am leaving the car at the dealership. I do not have a date for when a new revision module will be made, along with official recall. Ford is refusing to reimburse me for my initial repair until they get around to officially announcing the recall. I also found out from them that they reprogrammed the ABS control module back in March 2013 while they reprogrammed a different module (I only new about the TCM reprogram). This means they knew the ABS module had issues 10 years ago, a month after I bought the car. They did nothing for 10 years despite the Fusions having the exact same issue. This is a blatant disregard for the safety of their customers' safety.

  2. Latches/locks/linkages, May 30, 2023

    The contact owns a 2012 Ford Focus. The contact stated the front passenger’s side door latch opened independently while the vehicle was parked in a parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

  3. Electrical system, Engine, Fuel/propulsion system, May 19, 2023

    Causing vehicle to shutter or jerk making the driver lose control for a minute or two when driving. Happens only, when accelerating at from a stop or turn.

  4. Power train, May 13, 2023

    I was driving about 45mph when the car tried to downshift then upshift and it stalled in the middle of the road. The transmission light came on right as it stalled along with the traction control light. Which the traction control light it made me swerve into oncoming traffic almost causing an accident. So I got it to the opposite side of the road and went to put it in park and it lunged forward while crooked at the same time almost hitting a passing car. Over a year ago I had called a dealership about the TCM because every great while the car would shudder but nothing severe and was told the 10 yr 150000 mile recal didn't fit my car even though it was still within the 10 yr part but had 180000 on it. I ended up having the car towed to my mechanic since once I restarted it after a half hour wait before it would turn over tellingmy.no key was detected I turned the car around and went about a quarter of a mile down the road and it stalled on me and wouldn't go into park and I rolled down a hill towards kids getting dropped off by the bus after school let out. I ended up being able to turn it without power steering working into an abandoned house driveway. About 100 feet from a kid. Ford wants 400 to even diagnose it if I can get it towed there. The car should have been fixed under warranty last year but ford always finds a way out of fixing their vehicles. I have a 2012 ford focus se.

  5. Structure, Fuel/propulsion system, May 8, 2023

    After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.

  6. Other or unspecified, Engine, May 6, 2023

    The automatic dual clutch is shaking my steering wheel and whole car.

  7. Power train, May 1, 2023

    Shuddering and vibration while driving. Engine light turn on.

  8. Electrical system, Apr 30, 2023, crash

    PCM failed dealership didn't replace the recall but cleared it

  9. Steering, Apr 30, 2023

    On April 29, 2023 our 2012 Ford Focus SE with a 5 speed manual transmission indicated a dashboard warning stating the power steering assist was inoperable. Steering was still able to be done manually, but with much greater input required, especially at low speeds. Being a manual transmission, this is especially problematic as steering regularly has to be performed one handed. Fortunately this incident did not occur while driving, but reviewing many other similar complaints on the NHSTA website, as well as seaching '2012 Ford Focus steering issues' online, it is evident that this loss of assist CAN and HAS occurred to others when the vehicle was in motion. This poses a serious safety risk to not only the driver, but others on the road as well. This is an issue known to Ford Motor Company as they issued a recall (15S18) for similar problems on other Ford vehicles, but not the Focus. I am requesting the NHTSA investigate this situation and take action to compel Ford to fix the Focus as well under a recall to prevent similar situations from causing potential injury or death. I encourage one of your investigators to try driving one of these vehicles without the power assist to see just how dangerous it is, especially in low speed maneuvers. This car is primarily used by my son for his commuting to and from college. He is the one that first saw the warning. I am very thankful this did not happen while he was in motion. I will be contacting my dealer on Monday May 1, 2023 to start the diagnosis/repair process.

  10. Other or unspecified, Engine, Apr 28, 2023

    transmission control model in the car needs a new one

  11. Engine, Apr 24, 2023

    The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle started jerking. Additionally, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

  12. Power train, Other or unspecified, Apr 23, 2023

    While stopped and preparing to turn left at yield light, my check engine light suddenly came on followed by several alerts and dings. Not understanding what was occurring in that exact moment, I had an opportunity to safely make the left turn, and intended to address the issue once off the main road. Within moments of releasing the brake my car began violently revving and jolted forward into the intersection, in response I quickly threw on my hazard lights while trying to maintain control of the situation. Following this moment, my car suddenly had zero acceleration or vehicle control- just loud revving and bells and whistles. This left me briefly stranded in the middle of the intersection with oncoming traffic approaching quickly. I threw the car into park, and then back into drive- it never stopped revving, but it finally gave me enough control to lurch the vehicle out of intersection and barely into the entrance of a subdivision. It was utterly terrifying, and as result caused me to have a massive panic attack. Mind you, This car is barely over 100k in miles, and I just purchased it last summer from a used car dealership- so I took to the internet to search the issue while waiting for AAA to arrive. To my unknowing amazement, this car was slated with 2 major safety recalls- one being related to the transmission. I do not understand how this vehicle was allowed to be sold to me with such issues, or without disclosure about the possible recalls. With that aside, I was utterly distraught when my research concluded that Ford KNEW about these issues before they hit the market- they’re also allowed to keep them on the road with sorry assed “band-aid” repairs for the faulty equipment- still knowing full and well that this issue is Guaranteed to happen again! So now, I knowingly have to continue payments on a death trap- that I currently cannot drive. I am losing income I couldn’t afford to lose, and I’m terrified of my car. This is not ok…I’m not ok.

  13. Power train, Apr 18, 2023

    The contact owns a 2012 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 13V523000 (Power Train) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering with the check engine warning light illuminated. The dealer and Gordie Boucher Ford of Thiensville (121 N Main St, Thiensville, WI 53092) were made aware of the failure but informed the contact that the vehicle was not covered under warranty, and she was responsible to pay out of pocket for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,490.

  14. Power train, Apr 12, 2023

    The contact owns a 2012 Ford Focus. The contact stated that while driving from a stationary position, the vehicle shuddered while accelerating and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the powertrain engagement clutch was faulty. The vehicle was not yet repaired. The contact stated that the vehicle was previously repaired for the vehicle. The contact stated that the dry clutch packs were previously replaced. The manufacturer was notified of the failure. The failure mileage was 54,000.

  15. Fuel/propulsion system, Apr 11, 2023

    The fuel valve inside the car is stuck open causing the car to stall I saw recalls for other Ford Focus around the same time as my car with same year and same problem 19s22/18s32 I just don’t get how my car didt make recall list but the ones before and after from the same plant did and I’m still having that problem.

  16. Power train, Engine, Apr 9, 2023

    VEHICLE SHUDDERING

  17. Power train, Apr 6, 2023

    The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond upon shifting into reverse(R). The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while accelerating, the clutch vibrated. The check engine warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the TCM needed to be replaced. Additionally, the dealer retrieved diagnostic trouble codes: P087A-00 (Clutch Position Sensor) and P287A-00 (Stuck Clutch). The vehicle was not repaired. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

  18. Power train, Engine, Apr 5, 2023

    The contact owns a 2012 Ford Focus. The contact stated that while attempting to reverse, the vehicle failed to respond. The contact stated that the vehicle hesitated while shifting gear. While driving at an undisclosed speed, there was a clinking sound detected. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the TCM module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired. The failure mileage was approximately 69,000.

  19. Electrical system, Other or unspecified, Apr 2, 2023

    The horn has never worked for me since I had the car. I’ve had so many close calls where people almost backed into me and there is nothing I can do but pray! And also the stereo system I’ve had to go in and disconnect due to the fact that I’d come outside with my car off haven’t even started it that day yet the speakers would be blaring a horrible cracking and popping sounds also happens randomly while driving it’s very scary

  20. Power train, Mar 31, 2023

    The contact owns a 2012 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the "Transmission Malfunction, Service Now" warning light illuminated. The contact stated that he reset the transmission control module; however, the failure persisted. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

  21. Fuel system, Gasoline, Engine, Mar 27, 2023

    The contact owns a 2012 Ford Focus. The contact stated while driving 75-80 MPH and depressing the accelerator pedal, the accelerator pedal went down to the floorboard. The contact then decelerated, and the vehicle began to stall. The contact veered to the side of the road, where the vehicle completely stalled. The contact then parked the vehicle. The contact was able to restart the vehicle, however, the vehicle stalled while attempting to drive. The vehicle was towed to an independent mechanic, where the failure could not be duplicated. The contact was able to drive to her residence. The local dealer and an unknown dealer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was approximately 170,000.

  22. Power train, Mar 25, 2023

    I was traveling in heavy traffic on an interstate through Akron, Ohio when my car, which I had in cruise, suddenly shifted in neutral causing the engine to redline since it was in cruise but also resulted in a sudden drop in speed which about caused the person behind me to run into the rear of my car. I had to coast thru traffic to the side of the road to shut the car off and restart it which allowed me to continue, but at a slow speed as the transmission would not shift gears properly. Isn’t it time to make Ford fix all these Focus cars once and for all? I’ve already put a new TCM in and now I’m looking at a second one in hope that it fixes it enough to trade it in, but it will at a loss because dealers know of the problem and won’t give you anything for them because they can’t sell them either.

  23. Power train, Mar 15, 2023

    Error codes with the clutch b sensor and clutch b sensor being stuck. When the check engine light comes on the car will not go in reverse. After driving now shift is sporadic and rpm’s go up and down randomly.

  24. Steering, Electrical system, Mar 15, 2023

    The contact owns a 2012 Ford Focus. The contact stated while driving 50 MPH, the instrument panel lights were dimly illuminated, the horn was inoperable, and the radio was not functioning properly. The contact stated that the steering assists warning light was illuminated. The contact was able to drive to her residence. The contact stated on March 8, 2023, the steering wheel seized. The contact turned off and restarted the vehicle and was able to steer to the right and park in a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the steering rack to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

  25. Power train, Mar 15, 2023

    The transmission has a problem, the car jumps and jerks and a lot of noise and vibration. When accelerating in first gear most noticeable. My safety is at risk because it is very distracting and the transmission sounds like it could break down at any minute. A lot of people online have same problem with this specific vehicle. No warning lights or nothing.