2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: electrical system
276 reports, newest first. Show all
Electrical system, Oct 9, 2022
Car acted like the battery was dead, then when the car started the Check Engine Light engaged. The car did not have to be jumped. Put the car in Drive and accelerated. The Transmission changed gears rather rough. After a couple miles the car, although in reverse or drive had, zero acceleration power. Seemed as though I was in Park or Neutral. The 3rd day with this issue, I was prompted that the Transmission was overheating. Please note that the car had been started and in park for 5 minutes. Took the vehicle to the auto shop and found the TCM failed at 54 thousand miles. Before this issue there was not any sign of issues. Looked at my maintenance records and found the TCM had been reprogrammed by an Official Authorized Ford Dealership.
Electrical system, Oct 3, 2022
Horn stopped working three times. Was replaced by a certified mechanic both times and once again horn stopped working. Horn is getting wet because of its placement from what the mechanic he also said it’s a safety issue that does needs to recall
Electrical system, Sep 11, 2022
Bought my car from a dealer Ford and it was fine to start out then the battery died put a new one in kept doing what it was took it in to Ford They said it was the battery so I bought a new battery I asked them to check the alternator starter and the electrical wiring and things to see if they were something wrong with them they told me no that they had checked each one I can’t be driving in the whole car will shut off and shut back on then when you get in it the next day there is no electrical working had to call [XXX] when I was grocery shopping to have them to come look at it they jarred the car little bit and it started up then my brother got in the car to start it lights and dash lights kept going off like it was possessed but would not start Would like to know if they are any recalls on the electrical of the car it’s a 2013 Ford Focus INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Jul 29, 2022
The stereo has faulty mosfet components IT SOUNDS LIKE MACHINE GUN SHOTS I almost hit another car and drove off the road. Even when the car is off it does this! this is a MAJOR safety issue no one is doing ANYTHING about. Half my dashboard is on my floor in order to make this stop! I can’t lock or unlock my doors without the key fob so if I needed to get out of the vehicle fast I have to reach in my pocket to hit the key fob. The radio also drains the battery while the car is off and making VERY LOUD MACHINE GUN SHOT NOISES. A new stereo unit is about $1000 this is a MAJOR safety problem as you can’t even turn the volume down ITS ON FULL BLAST! Whether the radio is on or off the only option is to take the 1.5’by1.5’ section of the dash “the whole middle” and put it somewhere else until this can be fixed! RANDOM FULL BLAST GUN SHOTS ARE NOT SAFE! I’ve read a LOT of forums and there are A LOT of people that have been in accidents because this is so LIAD and uncontrollable. Please let me know what I am supposed to do about this as your site says the radio is not covered? I’ve driving down the highway and the gunshots go off NON STOP for random lengths of time it is NO EXAGGERATION ITS AS LOUD AS GUN SHOTS! I shouldn’t have to drive my car with ear plugs or headphones I wear at the gun club while shooting guns! The mosfets on the pcb board are not adequately cooled, they break down because the heat for the car blows HOT AIR right on/around them. The design of the stereo uses the plate on the back to keep them cool, not possible while running the heater! I am unsure what to do as I need to be able to safely drive my car without it shoot full blast blank gun shots at me!also the FUSE for the radio does NOT blow shutting the stereo off when this happens. The mosfets get so hot I worry I’ll have an electrical fire while driving! This radio is NOT SAFE when the cheap components don’t function correctly and the safety features like fuses DONT WORK! I DONT WANT TO CRASH!
Power train, Electrical system, Fuel/propulsion system, Jun 4, 2022
This message is a complaint about my local car dealership and the car manufacturer of my vehicle. I will try to follow the general guidelines as much as possible. First off, I have a 2013 Ford Focus with numerous recalls. I recently dropped the vehicle off at my local car dealership the have those recalls worked on...and ONLY those recalls. The recalls include: - faulty transmission control module (TCM) - canister purge valve (CPV) being stuck open causing the plastic fuel tank to deform, causing incorrect gas tank readings - door latches not being secure - software update of the vehicle's computer...to also correct false computer readings. Symptoms I have with the vehicle are as follows: - difficulty with ignition, as I have to turn the key multiple times to start the vehicle; also happens when putting in gas - constant jerking of the vehicle while driving, especially when starting from a stop - stalling of the vehicle, especially when driving uphill - engine light always on - incorrect gas reading; fuel gauge goes up and down. When I dropped my vehicle off at the dealership, I was assured that if the problems were any of the recalls, they would be free of charge. Fast-forward a couple of weeks later and I'm being told that I now owe over $1,000 in labor fees! On top of that I am being told that I owe a $180 diagnostic fee. I was told of two things that were replaced on the vehicle: the canister purge valve (which I already stated IS one of the recalls) and some random sensor, which they had no right to replace without my permission. I am being told neither of these things are covered since the car dealership and manufacturer suddenly don't consider these recalls. The excuse I have been given is the "codes" of the vehicle don't give the same information. I am in utter disbelief of everything I am being told. The recall letters clearly state repairs that are part of a recall are free of charge. Absolutely ridiculous.
Electrical system, Mar 3, 2022
Radio makes loud popping noises on occasion. This is available for inspection upon request assuming a fix is not made. This loud noise could put the driver and others at risk because loud popping noises could scare dive. This problem has been inspected and confirmed by an audio shop. The radio works on occasion but often has popping sound and cuts out.
Other or unspecified, Electrical system, Jan 18, 2022
The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power and stalled without warning. The contact stated that the fuel gauge was incorrectly showing that there was a specific amount of fuel to empty ratio on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and manufacturer were notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.
Electrical system, Exterior lighting, Engine, Oct 27, 2021
This car started to make loud engine noises which caused the car to shut off then it restarted on it's on I finally got it to parking lot when I cut it off it still was rattling and clacking like I was cranking it up on the left side of engine so I waited till about 30 minutes what ever it was it killed my battery then it started back up again but then through a check engine light on but when I got it checked it wouldn't read any codes so the display on board of the car read transmission shift in reverse but I wasn't in reverse so it was stuck in transmission mode and could not drive it I got it at a shop which they only would say a transmission, but they only wants to put a transmission in with out checking if it could be anything else like a electrical problem but he says no a transmission so now I'm only at 150k miles and this goes out without notice, I even asked about the transmission acuator but he says no the whole transmission, I just got the car like 3 months ago, and that is no good
Electrical system, Other or unspecified, Engine, Oct 4, 2021
Powertrain loss and loss of engine power, power control module. Engine failure on a busy highway. Putting me at risk of an accident. The car has been serviced by an independent service center. Has not yet been inspected by the manufacturer. Check engine and other warning lamps appeared
Electrical system, May 27, 2021
The contact owns a 2013 Ford Focus. The contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. The contact sustained a numb left arm due to the electrical shock but medical attention was not sought. There was no warning light illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,938.
Power train, Electrical system, Fuel/propulsion system, Apr 10, 2021, crash
DOESN'T ACCELERATE HALF THE TIME WHEN I HIT GAS. DOESN'T GO REVERSE HALF THE TIME I PUT IT IN REVERSE. SHUTS OFF RANDOMLY. SHAKES , SHUTTERS. HAD CODES P07A3 AND P2872 SHOW UP AND FORD SAID THEY AREN'T TRANSMISSION RELATED EVEN THO BOTH CODES HAVE THE WORD " TRANSMISSION IN THE CODE SUMMARY. COULDN'T GET INVOLVED IN 55MILL LAWSUIT BECAUSE I HAVEN'T HAD 2 REPAIRS ON IT. BEEN IN SHOP SINCE 50K MILES GETTING SENIORS AND STUFF REPLACED. CAR HAS NEVER IMPROVED EVEN THO I KEEP SPENDING MONEY. IT'S BEEN IN SHOP 3 WEEKS NOW. THEY SAID MIGHT BE TRANS ISSUE NOW BUT THE RADIATOR IS MESSED UP AND THEY CAN'T PROCEED WITHOUT 600 DOLLARS. HELP BEFORE CAR KILLS SOME1. MILLIONS OF YOUTUBE VIDEOS SHOW SAME ISSUES I HAVE. FORD DON'T DO ANYTHING BUT DENY CAUSE 1.8 CARS OUT THERE FROM THE SAME ASSEMBLY PLANT MINE IS FROM WITH SAME ISSUES
Power train, Electrical system, Engine, Mar 21, 2021
MY 2013 FORD FOCUS WOULD NOT RANDOMLY START THE OTHER EVENING, AFTER A COUPLE TRIES IT STARTED. ON THE WAY HOME IT WOULD NOT SHIFT PROPERLY AND ACTING LIKE IT WAS GOING TO STALL. MY ENGINE LIGHT CAME ON, WHICH NEVER HAD BEFORE. SO THE NEXT MORNING I WENT TO GO TAKE IT TO AUTO ZONE TO HAVE THEM DO A DIAGNOSTIC AND MY VEHICLE STARTED RIGHT UP, HOWEVER IT WOULD NOT GO INTO REVERSE. I HAVE READ THERE HAVE BEEN SEVERAL ISSUES WITH THE FOCUS' TRANSMISSION.
Power train, Electrical system, Feb 24, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE TRANSMISSION WHILE DRIVING. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL DUE TO A FUEL GAUGE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) IN NOVEMBER 2020 AT TUTTLE-CLICK'S CAPISTRANO FORD (33301 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE FAILURE OCCURRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE CLUTCH AND THE SHIFTING UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Power train, Electrical system, Feb 21, 2021
CAR STALLS WHILE DRIVING ON HIGHWAY. WITHIN MY 10 MILES TO WORK AND BACK THE TRANSMISSION DISENGAGES ABOUT 6 TIMES AND NEED TO HIT THE BUTTON ON SIDE OF SHIFT KNOB. RADIO SHORTED OUT MAKES A HORRIBLE SOUND EVEN WHEN NOT TURNED ON OR CAR NOT STARTED. HAD TO REMOVE FUSES
Electrical system, Engine, Jan 26, 2021
TRANSMISSION SEEMS TO BE SLIPPING AS IF THE GEARS ARE NOT CATCHING DURING CERTAIN TIMES OF SHIFTING. ENGINE SEEMS TO LOSE COMPRESSION. MECHANIC AFTER MECHANIC SEEMS TO HAVE A HARD TIME DIAGNOSING AND REPAIRING ISSUES.
Electrical system, Engine, Fuel/propulsion system, Dec 19, 2020
CAR IS LESS THAN 6 YEARS OLD, STEERING COMPLETELY FAILS IN VERY COLD WEATHER DESPITE A FULLY ELECTRIC EPAS STEERING SYSTEM (NO POWER STEERING FLUID). IN ADDITION TO THE RADIATOR AND FUEL PUMP NEEDING REPLACEMENT WITHIN THE FULL LIFESPAN OF THIS CAR, IT IS VERY UNSAFE AND NOT ROAD WORTHY.
Power train, Electrical system, Dec 16, 2020
THE TRANSMISSION CONTROL ACTUAL FAILED WHILE I WAS DRIVING ON THE INTERSTATE. IT WAS AS IF THE CAR WENT INTO NEUTRAL AND WOULD NOT GO BACK INTO GEAR. WHEN I PRESSED THE ACCELERATOR PEDAL, IT WOULD ONLY REV THE RPMS HIGH AND FALL BACK DOWN, NO REACTION BY THE TRANSMISSION WHATSOEVER. I WAS ALMOST HIT BY SEVERAL CARS WHILE TRYING TO MOVE OVER, WITH THE TRANSMISSION NOT RESPONDING TO MY GAS PEDAL. THERE IS AN ACTIVE RECALL/EXTENDED WARRANTY ON THE TCM TRANSMISSION CONTROL MODULE FOR MY VEHICLE. THE CHECK ENGINE LIGHT CAME ON, AND I SCANNED THE CODE WITH A PROFESSIONAL OBD2 READER. THE CODE WAS FOR TCM. CAPITAL FORD AT CHARLOTTE CALLED ME AND TOLD ME IT WAS THE "SHIFT ACTUATOR", (A $60 PART), NOT THE TCM, AND IT WAS NOT COVERED UNDER THE RECALL. THEY WANTED $2800 TO REPLACE THE PART, A $60 PART. I CALLED FORD, AND THEY GAVE ME A CASE NUMBER TO "TRY" TO GET IT REPAIRED UNDER WARRANTY, BUT THE SERVICE DIRECTOR AT CAPITAL FORD TOLD ME HE CANNOT DO ANYTHING UNLESS FORD TELLS HIM TO DO SO, AND THUS FAR THEY HAVE NOT APPROVED ANYTHING TO BE REPAIRED UNDER WARRANTY. THEY STILL HAVE MY CAR IN THE SHOP. THIS IS A DEATH TRAP WAITING TO HAPPEN. I AM GLAD IT WAS ME DRIVING AND NOT MY WIFE.
Steering, Electrical system, Nov 17, 2020
MY POWER STEERING WONT WORK AT ALL. I JUST BARELY GOT THE CAR AND HAD IT FOR 3 WEEKS AND THIS HAPPENED. I WAS LITERALLY DRIVING WHEN THIS HAPPENED AND NOW FORD WANTS TO CHARGE ME $2200 THAT I CANNOT AFFORD RIGHT NOW.
Electrical system, Nov 15, 2020
WIRING HARNESS IN TRUNK ALL WIRES ARE EITHER BROKEN OR EXPOSED CA'T ACCESS MY TRUNK HAVE TO PUT DOWN BACK SEAT AND GO TO TRUNK TO OPEN
Electrical system, Other or unspecified, Service brakes, Oct 20, 2020
I PURCHASED THIS CAR IN AUGUST OF 2017 IN BASTROP, TEXAS AT BENNY BOYD USED CAR SALES. IT BROKE 20 DAYS LATER , WHERE IT WENT TO BASTROP FORD , UNKNOWN AS TO WHAT RECALL THEY REPAIRED BUT IT RETURNED TO THE SHOP ABOUT LESS THAN 2 MONTHS LATER WITH ANOTHER RECALL ISSUE , I HAVE HAD THE SAME ISSUES SEVERAL TIMES , I NOW HAVE THE SAME ISSUES AGAIN AND HAVE SINCE NOVEMBER OF 2018 I WOULD LIKE TO RETURN TO MY HOME STATE AND OR BE ABLE TO GET A NEW CAR BUT BECAUSE THIS CAR HAS CONSUMED AND NEARLY DIMINISHED ALMOST EVERY PART OF MY LIVELYHOOD AND SELF WORTH , FINANCES, DEBT , ETC . I AM UNABLE TO EVEN OPERATE AS A NORMAL HUMAN. I NEED THIS ISSUE ADDRESSED BECAUSE THE CAR DEALERSHIPS REFUSE TO ADDRESS THE FEDERAL RECALLS AND OR BUYBACK TILL 2023. . THIS CAR LOSES GEAR, HAS CLUTCH AND TRANS ISSUES DESCRIBED THE SAME AS EVERYONE ELSE'S IN ALL FORUMS AND COMPLAINT SITE ACROSS THE WEB. BACKWARDS IN DRIVE STALLS AT LIGHTS LOSES GEAR WHILE DRIVING MAKES ROBOT SOUNDS ETC. I HAVE RUINED MY LIFE BY PURCHASING THIS VEHICLE AND WOULD LIKE TO GO BACK TO BEING PRODUCTIVE. I HAVE A MIRAGE OF HEALTH ISSUES SO THIS IS NOT EASY CONSIDERING I SHOULD BE IN CONTROL OF MY EVERYDAY LIFE BECAUSE I ORCHARD A VEHICLE TO DRIVE NOT SIT AND WATCH IT PARKED WHILE PAYING 400 A MONTH IN IT. I AM AT A LOSS FOR WORDS AND SOLUTIONS . I AM IN FIRE NEED OF SOMEONE WHO UNDERSTANDS FROM ALL ASPECTS . THANK YOU .
Electrical system, Oct 11, 2020
DRIVER SIDE WINDOW REPAIRED ONES AND BROCKE AGAIN. 2 TIMES TRANSMISSION PROBLEMS AND HAD THE CLUCH REPLACED. AND DRIVER SIDE DOOR RUBBER SEAL KEEPS FALLING OFF
Steering, Electrical system, Electronic stability control (ESC), Aug 27, 2020
I WAS DRIVING DOWN A CITY STREET AND AN ENGINE LIGHT APPEARED AND INSTANTLY POWER STEERING STOPPED WHILE I WAS IN MOTION. I HAD TO SLOWLY DRIVE THE CAR BACK TO THE HOUSE WHICH WAS 10 MINS AWAY AND PARK IT WHICH OBVIOUSLY WAS NOT EASY CONSIDERING THE CIRCUMSTANCES. FORD STATED THAT THERE WERE NO RECALLS ON ELECTRICAL OR POWER STEERING FOR THIS MODEL BUT I HAVE SEEN THAT SOME OTHER MODELS HAVE HAD ELECTRICAL ISSUES AND ITS CONCERNING. LUCKILY, I WAS THE ONLY PERSON IN THE CAR AND MY CHILDREN WERE NOT PRESENT. I AM ALSO THANKFUL I WAS NOT ON THE INTERSTATE WHEN THIS OCCURRED AS THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS SITUATION. THIS OCCURRED YESTERDAY, 8/26/2020 IN INDIANAPOLIS, IN.
Electrical system, Engine, Fuel/propulsion system, Jul 24, 2020
MY CAR IS CONSTANTLY HAVING ELECTRICAL ISSUES THE RADIO WILL CUT OFF IN THE MIDDLE OF PLAYING IT WON'T TURN BACK ON MY CAR LITERALLY HASS TO BE TURNED OFF FOR A CERTAIN AMOUNT OF TIME BEFORE THE RADIO WILL COME BACK ON AT ALL AND THEN IT DISCONNECTS AND MAKES A LOUD POPPING SOUND LIKE SOMETHINGS GOING TO CATCH ON FIRE IN THE CAR WON'T EVEN BE ON NOR WILL THE KEY BE IN THE IGNITION I FEEL THAT IT IS VERY UNSAFE DUE TO THE FACT THAT THAT KIND OF ANNOYS IS A BIG DISTRACTION AND COULD CAUSE AN ACCIDENT. ALSO WHILE DRIVING MY CAR HAS HESITATED A NUMBER OF TIMES WHILE AT A STOPLIGHT OR IN THE RAIN OR WHILE I'M TRYING TO MAKE A TURN OR WHEN I'M TAKING OFF IT DOESN'T MATTER IT'S LIKE IT DOESN'T GET ENOUGH GAS OR IT HAS PROBLEMS SWITCHING WITH THE RPMS AND THIS IS A CONSTANT PROBLEM THIS IS NOT JUST ONE OR TWO TIMES THIS IS SINCE I HAVE OWNED THIS VEHICLE AND IT'S A LITTLE BIT RIDICULOUS CONSIDERING THIS CAR HAS A FIVE STAR RATING DEFINITELY NOT A FIVE STAR RATING CAR CONSIDERING HOW MANY TIMES I'VE BEEN STUCK OUT IN THE MIDDLE OF TRAFFIC AND ALMOST GOTTEN INTO CAR ACCIDENTS BECAUSE OF THIS CARI WOULD REALLY LIKE FOR THIS TO BE INVESTIGATED QUICKLY THIS IS A LIABILITY TO ANYONE WHO OWNS THIS YEAR MAKE AND MODEL OF CAR
Electrical system, Jun 1, 2020
MY RADIO IN MY CAR DOES NOT WORK BUT BEFORE THAT IT STARTED POPPING AND CRACKLING REALLY LOUD WITH THE IGNITION ON OR OFF MOVING DOWN THE ROAD OR STOPPED. WHENEVER IT WANTED TO IT DID IT. IT WAS SO LOUD IT WOULD SCARED ME TO THE POINT I WOULD JUMP AND ALMOST GO OFF THE ROAD. BUT NOW IT JUST DOESN'T WORK. I'VE LOOKED INTO IT AND A LOT OF PEOPLE REPORT THIS PROBLEM BUT NOTHINGS BEEN DONE ABOUT IT AND I FEEL SOMEBODY SAFETY IS IN JEOPARDY. *TR
Electrical system, Exterior lighting, May 29, 2020
POWER TO DASHBOARD WENT OFF, NO EXTERIOR LIGHTS INCLUDING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FLASHERS, SPEEDOMETER, DIRECTIONAL S. THE ONLY THING THAT WORKED WAS THE AC. CAR WAS STATIONARY. THIS IS THE SECOND TIME THIS OCCURRED. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CREATED A HAZARDOUS SITUATION FOR ME AND OTHER MOTORISTS.*DT*JB