2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Fuel system, Gasoline, Jun 2, 2021
The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.
Power train, Jun 1, 2021
HMM...there was not an incident to report per say but the next button stated incident report. I am more or less reporting a complaint due to my 2013 Ford Focus has been at AutoNation Ford since 5/17/21 for three recalls but only one has been taken care of and according to the advisor Susan Lee on Recall # 14M02 for TCM, that once they perform the reset procedure that my car may have 50/50 chance of starting due to the dual clutch transmission causing me to replace the clutches at my expense out of pocket. This I do not understand since my car was running before I took it in for the recall. I simply was Secondly, the system haven't confirmed the other two recalls because the mechanic apparently never completed them while having my car for the past two weeks which I thought he would. I am filing this complaint for safety reason because I was advised that I could just take my car without having the TCM reset and take a chance of my car still being able to start or not and I would like to know if the repair of the recall may stop my car from starting then why should I be held responsible for a replacement of the dual clutches for my transmission?
Engine, Jun 1, 2021
The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
Electrical system, May 27, 2021
The contact owns a 2013 Ford Focus. The contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. The contact sustained a numb left arm due to the electrical shock but medical attention was not sought. There was no warning light illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,938.
Power train, May 24, 2021
When i press the gas in my car my car starts to shake when it goes into gear it is a transmission issue i have been checking recalls and it matches the transmission recall but it says their are no active recalls on my car what do i do
Latches/locks/linkages, May 20, 2021
The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the trunk inadvertently opened. The contact stated that on several occasions the trunk failed to open as needed. The contact also stated that the vehicle occasionally stalled while stopped at a stop sign or red light. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where the trunk was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was unknown.
Power train, May 15, 2021
I PURCHASED MY VEHICLE APRIL 2020. DROVE FINE FOR A WHILE AND THEN STARTED TO SHUTTER AND SHAKE WHEN TAKING OFF FROM A STOP. I LITERALLY HAVE TO FLOOR IT TO GET IT TO QUIT. THIS SEEMS TO BE GETTING WORSE.
Structure, Latches/locks/linkages, Engine, May 15, 2021
I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND ITS HASNT BEEN FIXED. ITS BEEN ALMOST A YEAR AND WEVE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVENT FIXED THE RECALL.
Other or unspecified, May 13, 2021
TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO SHUDDER. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, INC. (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513) 275-1048) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC PERFORMED SERVICE UNDER NHTSA CAMPAIGN NUMBER: 18V735000/19V515000 (FUEL SYSTEM, GASOLINE) WHICH FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Power train, May 10, 2021
THE DPS6 POWERSHIFT TRANSMISSION USED IN THE 2013 FORD FOCUS HAS WELL KNOWN PROBLEMS WITH SHUDDERING AND JERKING WHILE ACCELERATING IN LOW GEARS. DURING RAIN WHEN THE STREETS ARE WET IT JERKS ENOUGH TO CAUSE THE CAR TO LOSE TRACTION MAKING IT IMPOSSIBLE TO SAFELY ACCELERATE THROUGH AN INTERSECTION.
Power train, May 10, 2021
I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIRE AT TIMES. OFTEN SENDING MY RPMS TO HIGH LEVELS AS SOON AS I ATTEMPT TO ACCELERATE. THE LAST TIME THIS HAPPENED I WAS DROPPING MY SON OFF AT DAYCARE AND THE CAR JOLTED FORWARD AS SOON AS I HIT THE GAS TO LEAVE MY DRIVEWAY AND AS I STARTED TO ACCELERATE TO THE SPEED LIMIT OF 45 MPH I COULD HEAR MY ENGINE WORKING REALLY HARD AND THE RPMS WERE ALL THE WAY UP AT 3. MY CAR WAS STRUGGLING TO SWITCH GEARS.
Steering, May 6, 2021
STEERING FELT A LITTLE STICKY. LAST NIGHT I LOST ALL POWER STEERING AND AN ALERT CAME UP THAT SAID 'STEERING FAULT SERVICE NOW' AND THIS MORNING I STARTED IT AND IT SAID 'STEERING LOSS PARK SAFELY' AND THE STEERING WHEEL DOESN'T MOVE AT ALL. ALMOST WENT OFF THE ROAD WHEN I LOST POWER STEERING LAST NIGHT
Fuel/propulsion system, May 3, 2021
MY CAR WHEN AT IDLE OR DRIVING AT LOW RPM (900-2000) WILL STALL OUT AND NOT START FOR A WHILE. IVE REPLACED FUEL PRESSURE SENSORS AND THE INJECTION PUMP, AND IT STILL STALLING.
Fuel system, Gasoline, Apr 28, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND INFORMATION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT SHE NOTICED THAT THE FAILURE ONLY OCCURRED WHEN THE FUEL LEVEL WAS NOT AT FULL CAPACITY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED ZEIGLER FORD OF LOWELL (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) AND WAS THEN REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Power train, Apr 21, 2021
WHILE DRIVING THE TRANSMISSION FAULT SERVICE LIGHT COMES ON AND THE ENGINE REVELS AND TRANSMISSION HAS NO POWER. IT IS UNSAFE BECAUSE IT HAPPENS WHILE IN TRAFFIC. VECHICKEBWAS TAKEN TO FORD DEALERSHIP AND THEY CLAIMED THEY COULD NOT FIND ISSUE BECAUSE THE LIGHT WAS NOT ON AT THE TIME THE VEHICLE WAS TAKEN IN.
Power train, Electrical system, Fuel/propulsion system, Apr 10, 2021, crash
DOESN'T ACCELERATE HALF THE TIME WHEN I HIT GAS. DOESN'T GO REVERSE HALF THE TIME I PUT IT IN REVERSE. SHUTS OFF RANDOMLY. SHAKES , SHUTTERS. HAD CODES P07A3 AND P2872 SHOW UP AND FORD SAID THEY AREN'T TRANSMISSION RELATED EVEN THO BOTH CODES HAVE THE WORD " TRANSMISSION IN THE CODE SUMMARY. COULDN'T GET INVOLVED IN 55MILL LAWSUIT BECAUSE I HAVEN'T HAD 2 REPAIRS ON IT. BEEN IN SHOP SINCE 50K MILES GETTING SENIORS AND STUFF REPLACED. CAR HAS NEVER IMPROVED EVEN THO I KEEP SPENDING MONEY. IT'S BEEN IN SHOP 3 WEEKS NOW. THEY SAID MIGHT BE TRANS ISSUE NOW BUT THE RADIATOR IS MESSED UP AND THEY CAN'T PROCEED WITHOUT 600 DOLLARS. HELP BEFORE CAR KILLS SOME1. MILLIONS OF YOUTUBE VIDEOS SHOW SAME ISSUES I HAVE. FORD DON'T DO ANYTHING BUT DENY CAUSE 1.8 CARS OUT THERE FROM THE SAME ASSEMBLY PLANT MINE IS FROM WITH SAME ISSUES
Fuel/propulsion system, Apr 6, 2021
CAR FILING HARD, STALLING OUT WHEN ACCELERATING. COMPLETE STALL/FAILURE UNABLE TO RESTART WHILE DRIVING AT 55+ MPH. ALMOST GOT REAR ENDED. MORE ISSUES THE LESSGAS THE CAR HAS.
Engine and engine cooling, Power train, Apr 5, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY AND SHUDDERED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TODD JUDY FORD EAST (7891 MACCORKLE AVE SE, CHARLESTON, WV 25315) WHERE IT WAS DIAGNOSED WITH THE RADIATOR NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Vehicle speed control, Engine, Apr 1, 2021
WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.
Steering, Mar 30, 2021
I WAS DRIVING ON THE STREET WHEN MY STEERING GOT REALLY HARD AND MADE IT DIFFICULT TO STEER THE VEHICLE ALMOST CAUSING ME TO CRASH INTO A POLE. UNABLE TO STEER SAFELY.
Fuel system, Gasoline, Mar 30, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER EITHER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) OR 19V515000 (FUEL SYSTEM, GASOLINE) AT JACKY JONES FORD LINCOLN, INC. (714 NEW HWY 68, SWEETWATER, TN 37874, (423) 337-5066). THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE INSTRUMENT CLUSTER PROVIDED ERRONEOUS INFORMATION. THE CONTACT STATED THAT WHILE REFUELING, THE VEHICLE NO LONGER ALLOWED THE SAME AMOUNT OF FUEL TO BE ADDED TO THE FUEL TANK AS BEFORE THE RECALL REPAIR. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,997.
Power train, Vehicle speed control, Engine, Mar 28, 2021
I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.
Power train, Electrical system, Engine, Mar 21, 2021
MY 2013 FORD FOCUS WOULD NOT RANDOMLY START THE OTHER EVENING, AFTER A COUPLE TRIES IT STARTED. ON THE WAY HOME IT WOULD NOT SHIFT PROPERLY AND ACTING LIKE IT WAS GOING TO STALL. MY ENGINE LIGHT CAME ON, WHICH NEVER HAD BEFORE. SO THE NEXT MORNING I WENT TO GO TAKE IT TO AUTO ZONE TO HAVE THEM DO A DIAGNOSTIC AND MY VEHICLE STARTED RIGHT UP, HOWEVER IT WOULD NOT GO INTO REVERSE. I HAVE READ THERE HAVE BEEN SEVERAL ISSUES WITH THE FOCUS' TRANSMISSION.
Steering, Mar 17, 2021
STEERING ASSIST ON VEHICLE INTERMITTENTLY GOES OUT. THIS HAS ONLY HAPPENED TO ME WHEN STARTING THE VEHICLE COLD. DASH READ "STEERING ASSIST FAULT. SERVICE REQUIRED." THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. FORD HAS CLAIMED IT IS SOFTWARE RELATED. I'VE TAKEN IT TO THE DEALERSHIP ON MORE THAN ONE OCCASION. I AM WORRIED THAT THIS WILL HAPPEN WHEN I AM DRIVING. I AM AFRAID OF BEING STUCK OUT SOMEWHERE WITHOUT BEING ABLE TO STEER. I HAVE READ REPORTS OF THIS HAPPENING TO MOTORISTS. THIS IS A COMMON ISSUE THAT IS WELL KNOWN TO THE ONLINE COMMUNITY. FORD HAS HAD STEERING ASSIST RECALLS ON OTHER VEHICLES IN THE PAST. THIS IS AN ISSUE WHICH SHOULD BE ADDRESSED.
Power train, Mar 11, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED MAKING THE VEHICLE UNDRIVABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO COLLEY FORD (1945 AUTO CENTRE DR, GLENDORA, CA 91740) WHERE IT WAS DIAGNOSED WITH THE POWER STEERING ASSIST NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS NOT AVAILABLE.