2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Visibility/wiper, Mar 1, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRIORITY FORD (3420 N MILITARY HWY, NORFOLK, VA 23518, (757)583-3673) WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY SECURITY MODULE (BSM) FUSE BOX TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Fuel/propulsion system, Feb 25, 2021
THE FUEL GAUGE AND MILES TILL EMPTY IS ALWAYS WRONG SO I CONSTANTLY RUN OUT OF GAS WHILE DRIVING ANYWHERE. WHEN I PUT THE FUEL NOZZLE IN MY TANK IT MAKES A HISSING NOISE (COMPRESSED AIR) OR IT SPRAYS FUEL OUT OF THE TANK. I HAVE A CHECK ENGINE LIGHT THAT WON'T GO OFF.
Power train, Electrical system, Feb 24, 2021
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE TRANSMISSION WHILE DRIVING. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL DUE TO A FUEL GAUGE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) IN NOVEMBER 2020 AT TUTTLE-CLICK'S CAPISTRANO FORD (33301 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE FAILURE OCCURRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE CLUTCH AND THE SHIFTING UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Visibility/wiper, Feb 24, 2021
I WAS BACKING OUT OF MY PARENTS DRIVE WAY AND AS SOON AS I TURNED MY WHEEL STRAIGHT THE WIND SHIELD WIPERS STARTED GOING AND WOULD NOT STOP I TURNED MY CAR OFF AND TOOK THE KEY OUT AND THEY STILL WOULD NOT STOP AND THEN THEY STOPPED WORKING COMPLETELY. THEY WORKED FOR 3 DAYS LIKE USUAL AND THEN THEY STARTED GOING BY THEMSELVES AGAIN AND ARE CURRENTLY NOT WORKING, I'VE TALKED TO PEOPLE WHO HAVE HAD THIS ISSUE AND THEY HAD A RECALL ON THEIR WIPERS. IF IT STARTS RAINING I CAN NOT SEE BECAUSE SOMETIMES THEY REFUSE TO WORK, AND WHEN THEY START GOING BY THEMSELVES IT'S HARDER FOR ME TO SEE BECAUSE THEY GO FULL SPEED AND WILL NOT STOP EVEN WHEN THE CAR IS OFF AND THE KEY IS OUT, THEY WENT FOR ABOUT 20 MINUTES WHILE MY CAR WAS OFF. THIS IS A SERIOUS SAFTEY ISSUE AND IT'S HAPPENED TO MULTIPLE OTHER PEOPLE WITH THE SAME VEHICLE AS ME AND THEY DID EVERYTHING TO TRY TO FIX IT AND NOTHING WORKED.
Steering, Feb 24, 2021
WHEN I FIRST START MY CAR. THE STEERING FAULT MESSAGE COMES ON AND I CAN'T TURN THE STEERING WHEEL. I HAVE TO TURN THE CAR OFF THEN BACK ON. THEN IT WORKS.I'M AFRAID THAT IT MAY LOCK WHILE DRIVING.
Power train, Electrical system, Feb 21, 2021
CAR STALLS WHILE DRIVING ON HIGHWAY. WITHIN MY 10 MILES TO WORK AND BACK THE TRANSMISSION DISENGAGES ABOUT 6 TIMES AND NEED TO HIT THE BUTTON ON SIDE OF SHIFT KNOB. RADIO SHORTED OUT MAKES A HORRIBLE SOUND EVEN WHEN NOT TURNED ON OR CAR NOT STARTED. HAD TO REMOVE FUSES
Steering, Feb 19, 2021
WHILE DRIVING IN REVERSE TO PARK THE CAR IN MY GARAGE, THE STEERING WHEEL SUDDENLY BECAME NEARLY IMPOSSIBLE TO STEER. THERE IS AN ERROR MESSAGE ON THE CONSOLE THAT SAYS 'STEERING ASSIST FAULT SERVICE REQUIRED'. I CHECKED IT THE FOLLOWING DAY, AND THE PROBLEM PERSISTS.
Power train, Engine, Feb 5, 2021
TRANSMISSION TRANSMISSION TRANSMISSION THE CAR JERKS AND THE CLUTCH IS MESSED UP. I'VE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION, CLUTCH, REPEATED RECALLS.
Power train, Vehicle speed control, Other or unspecified, Jan 29, 2021
I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT 5 YEARS AGO. I WAS LEAVING TO TAKE MY SON TO A DR APPOINTMENT. I GOT ABOUT A MILE DOWN THE ROAD AND THE SERVICE ENGINE NOW POPS UP. A LOUD POP SOUND CAME THRU MY SPEAKERS AND THE RADIO STOPPED WORKING. THEN I STARTED LOSING RPMS AND POWER TO MY CAR IT WOULDN'T GO OVER 10MPH. I WAS ABLE TO LIMP IT BACK HOME VERY SLOWLY. I'M NOT SURE WHAT'S GOING ON I'VE REPLACED THE CRANKSHAFT/CAMSHAFT SENSOR AND PURGE VALVE. I'VE HAD ALL THE RECALLS FIXED ON IT DEALING WITH THE TRANSMISSION AND CLUTCH ABOUT 2 YEARS AGO. WHEN FORD MADE THIS CAR THEY CLEARLY WASN'T THINKING STRAIGHT. THIS CAR IS NOT SAFE AND I'M SO GLAD WE MADE IT BACK HOME SAFE MY CHILD WAS TERRIFIED. NOTHING BUT A MONEY PIT AND I DON'T HAVE A LOT OF MONEY TO KEEP PUTTING IN A CAR THAT KEEPS HAVING THE SAME ISSUES OVER AND OVER.
Electrical system, Engine, Jan 26, 2021
TRANSMISSION SEEMS TO BE SLIPPING AS IF THE GEARS ARE NOT CATCHING DURING CERTAIN TIMES OF SHIFTING. ENGINE SEEMS TO LOSE COMPRESSION. MECHANIC AFTER MECHANIC SEEMS TO HAVE A HARD TIME DIAGNOSING AND REPAIRING ISSUES.
Power train, Engine, Fuel/propulsion system, Jan 25, 2021
FORD TRANSMISSION PROBLEMS WONT GO AWAY!! TRANSMISSION SHUTTER AND POOR INITIAL ACCELERATION. THE CLUTCH HAS BEEN REPLACED TWICE AND TCM TWICE BY FORD DEALER. AFTER THE LAST TCM REPLACEMENT IN 2016 PROBLEMS CONTINUED AND I WAS TURNED AWAY BY FORD DEALERSHIPS BECAUSE NO ENGINE LIGHT CAME ON. NOW THAT FINALLY A CHECK ENGINE LIGHT CAME ON U0101, P07A3, I AM NOW OVER 100, 000 MILES THE CLUTCH IS NO LONGER COVERED UNDER WARRANTY BUT THE TCM IS. I HAVE HAD SEVERAL INCIDENTS WHERE THE CAR LOST ALL ACCELERATION ABILITIES WHILE DRIVING ON A BUSY HIGHWAY OR SIMPLY FAIL TO ACCELERATE AND A TRAFFIC LIGHT CAUSING MAJOR DELAYS FOR ANYONE AROUND ME. IT HAS BEEN A SAFTEY CONCERN FOR YEARS DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION INTERMITTENTLY NOT ALLOWING ACCELERATION.
Steering, Suspension, Jan 22, 2021
I HAVE SEEN MANY VIDEOS ON YOU TUBE ON WHAT COULD OF BEEN WRONG AND THEY ALL HAD THE SAME PROBLEM WHICH WAS THE STEERING RACK AND PINION VERY EXPENSIVE AND UNSAFE FIX MY CHILD WAS IN THE CAR WHILE WE WAS DRIVING WHEN MINE BROKE ONLY 28 DAYS AFTER I BOUGHT THE CAR NOT VERY HAPPY
Power train, Jan 21, 2021
AUTOMATIC TRANSMISSION FAILED AFTER 76,000 MILES. TRANSMISSION WOULD OCCASIONALLY SLIP EVERY COUPLE OF WEEKS SINCE INITIAL PURCHASE. A FEW DAYS BEFORE TRANSMISSION FAILURE THE VEHICLE STARTED TO JERK AND WOULD HAVE INTERMITTENT TRANSMISSION ISSUES. ULTIMATELY THE TRANSMISSION FAILED WHILE DRIVING AND ONCE PARKED, THE VEHICLE WOULD ONLY START IN NEUTRAL AND THE VEHICLE WOULD NOT SHIFT TO REVERSE. THE VEHICLE WAS DRIVEN FOR AROUND 1-2 YEARS AND THEN WAS MAINTAINED IN A STORAGE STATE FOR 4 YEARS AND THEN WAS DRIVEN FOR ANOTHER 1-2 YEARS BEFORE THE TRANSMISSION FAILED AT 76,000 MILES. THESE TRANSMISSIONS FAILING IS AND REPORTS SAY THAT IT WAS A KNOWN ISSUE FROM THE START. TRANSMISSION ISSUES WHILE DRIVING POSE A MODERATE SAFETY CONCERN AND COULD POTENTIALLY CAUSE AN ACCIDENT ON THE ROAD IN A TRAFFIC CONDITION. BASED ON NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION ISSUES ON THIS VEHICLE, FORD NEEDS TO BE HELD ACCOUNTABLE AND AN OFFICIAL RECALL NEEDS TO BE ISSUED FOR THE TRANSMISSION ON THE 2013 FORD FOCUS! THE CONDITIONS FOR THIS RECALL SHOULD BE BASED ON MEETING ONE (NOT BOTH) OF THE FOLLOWING: LESS THAN 7/10 YEARS, OR 100,000/150,000 MILES.
Power train, Fuel/propulsion system, Jan 13, 2021
VEHICLE SHUDDERING ON ACCELERATION. AT AN INTERSECTION/FULL STOP CAR WOULD SPUTTER WHEN TRYING TO ACCELERATE THROUGH THE INTERSECTION. AT CRUISING SPEEDS, RPM'S WOULD SUDDENLY ACCELERATE.
Steering, Jan 10, 2021
WHEN I GO AROUND CURVES IT'S JERKY AND HARD TO GET TO TURN. COULD BE DANGEROUS AND I'VE SEEN A LOT OF COMPLAINTS ABOUT IT.
Steering, Jan 10, 2021
THE STEERING LOCKS UP WHILE DRIVING AND IS VERY HARD TO TURN. THERE IS NO LIGHT OR CODE. IT'S VERY UNSAFE ESPECIALLY ON THE HIGHWAY. IF THERE IS AN ACCIDENT FORD WILL BE HEARING FROM OUR LAWYERS. THIS SHOULD'VE HAVE BEEN RECALLED ALONG WITH THE OTHER MODELS AND YEARS THAT HAD THE SAME ELECTRIC POWER STEERING PROBLEMS.
Power train, Other or unspecified, Engine, Jan 10, 2021
THE CAR ISN'T DRIVABLE. WHEN I START IT IT MAKES CLICKING NOISE AND HARD TO START. IF DRIVING IT, IT DOESN'T GIVE ANY GAS OR GO OVER 20 MILES. IT SOMETIMES SHUT OFF AND SOMETIMES HAVE A HARD TIME DRIVING FOWARD. CODES P0087, P0783, P2872, COMES UP ON A DIAGNOSTIC. THAT'S DRIVING ON A STREET AND CAN'T DRIVE ON HIGHWAY ANYMORE.
Power train, Jan 7, 2021
2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS INOPERABLE. *JS *JS
Power train, Dec 30, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TRANSMISSION OVERHEATING WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT WAITED FOR FIVE MINUTES BEFORE RESTARTING THE VEHICLE, AND CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115, (801) 783-4473) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,232.
Power train, Structure, Dec 28, 2020
GOT IN MY CAR TO GO WORK STARTED DOWN ROAD AND THE ADA'S IT SHOWED UP ON MY DASH THAT IT WAS THE TRANS FAULT SERVICE NOW I TURNED AROUND AND COME HOME. I CALLED THE SERVICE MAN AT FORD PLACE WHERE I BOUGHT THE CAR. BEFORE THIS HAPPENED THE CAR WAS TAKING TO THEM BECAUSE THE CAR WAS NOT PULLING RIGHT THEY LOOKED AT IT AND SAID NOTHING WAS WRONG AND I CALLED THEM AND NOTHING WAS DONE IN JUNE 2019 AND NOW MY CAR IS NOT DRIVABLE NOW IT'S BEEN DOWN SINCE 12/24/2020 I CALLED THE FORD PLACE AND THEY CAN'T GET IT IN TILL 01/04/2021. THIS HAS BEEN VERY INCONVENIENT FOR NOT DO I HAVE HEALTH ISSUES,BUT MY DAUGHTER IS 81/2 MONTHS PREGNANT AND I HAVE NO WAY TO GO . I'VE ONLY HAVE HAD THIS CAR 1YEAR AND 8 MONTHS AND IT'S BEEN NOTHING BUT TROUBLE..
Latches/locks/linkages, Dec 23, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK INTERMITTENTLY FAILED TO UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON. THE CONTACT TOOK THE VEHICLE TO THE FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037) WHERE HE WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE) AND THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Electrical system, Engine, Fuel/propulsion system, Dec 19, 2020
CAR IS LESS THAN 6 YEARS OLD, STEERING COMPLETELY FAILS IN VERY COLD WEATHER DESPITE A FULLY ELECTRIC EPAS STEERING SYSTEM (NO POWER STEERING FLUID). IN ADDITION TO THE RADIATOR AND FUEL PUMP NEEDING REPLACEMENT WITHIN THE FULL LIFESPAN OF THIS CAR, IT IS VERY UNSAFE AND NOT ROAD WORTHY.
Fuel/propulsion system, Dec 18, 2020
THE VEHICLE WILL STRUGGLE TO START OR FAIL TO START ONCE REFUELED. WHEN IDLE THE CAR WILL INCREASE TO 1,500-2000 RPM WITHOUT ASSISTANCE. AT TIMES WHILE IDLE, THE VEHICLE WILL ALSO FLUTTER AROUND 400-500 RPM THREATENING TO STALL (HAS DONE MORE THAN ONCE). THE FUEL GAUGE READS INACCURATE MEASURING A QUARTER TANK MORE THAN ACTUAL. CHECK ENGINE LIGHT FOR A CANISTER PURGE VALUE ISSUE.
Power train, Electrical system, Dec 16, 2020
THE TRANSMISSION CONTROL ACTUAL FAILED WHILE I WAS DRIVING ON THE INTERSTATE. IT WAS AS IF THE CAR WENT INTO NEUTRAL AND WOULD NOT GO BACK INTO GEAR. WHEN I PRESSED THE ACCELERATOR PEDAL, IT WOULD ONLY REV THE RPMS HIGH AND FALL BACK DOWN, NO REACTION BY THE TRANSMISSION WHATSOEVER. I WAS ALMOST HIT BY SEVERAL CARS WHILE TRYING TO MOVE OVER, WITH THE TRANSMISSION NOT RESPONDING TO MY GAS PEDAL. THERE IS AN ACTIVE RECALL/EXTENDED WARRANTY ON THE TCM TRANSMISSION CONTROL MODULE FOR MY VEHICLE. THE CHECK ENGINE LIGHT CAME ON, AND I SCANNED THE CODE WITH A PROFESSIONAL OBD2 READER. THE CODE WAS FOR TCM. CAPITAL FORD AT CHARLOTTE CALLED ME AND TOLD ME IT WAS THE "SHIFT ACTUATOR", (A $60 PART), NOT THE TCM, AND IT WAS NOT COVERED UNDER THE RECALL. THEY WANTED $2800 TO REPLACE THE PART, A $60 PART. I CALLED FORD, AND THEY GAVE ME A CASE NUMBER TO "TRY" TO GET IT REPAIRED UNDER WARRANTY, BUT THE SERVICE DIRECTOR AT CAPITAL FORD TOLD ME HE CANNOT DO ANYTHING UNLESS FORD TELLS HIM TO DO SO, AND THUS FAR THEY HAVE NOT APPROVED ANYTHING TO BE REPAIRED UNDER WARRANTY. THEY STILL HAVE MY CAR IN THE SHOP. THIS IS A DEATH TRAP WAITING TO HAPPEN. I AM GLAD IT WAS ME DRIVING AND NOT MY WIFE.
Steering, Power train, Dec 9, 2020
I WAS DRIVING ON A HIGHWAY USING MY CRUISE CONTROL AND THE MOTOR REVVED UP REALLY HIGH AS IF IT WAS IN NEUTRAL. I TOOK IT OFF CRUISE CONTROL AND THE TRANSMISSION WASN'T GOING INTO TO ANY GEAR. I HAD TO START OFF IN LOW GEAR AND WHEN I GOT TO 15-20MPH PUT IN DRIVE THE TRANSMISSION JERKS SO HARD IT FELT LIKE SOMEONE HAD HIT US FROM BEHIND IVE BEEN READING UP ON THIS AND I FEEL THE WHOLE TRANSMISSION NEEDS TO BE RECALLED. ALSO THE POWER STEERING HAS SHOWED 2 TIMES THERES SOMETHING FAILING ON IT TURNING AROUND IN A PARLING LOT AND ALL THE SUDDEN IMA NOT ABLE TO TURN ALMOST HIT 2 PEOPLE. IT WAS HORRIBLE.