2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Power train, Dec 7, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO HESITATE AND JERK FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096; (404) 418-6877) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON SIX OCCASIONS. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Dec 3, 2020
MY VEHICLE GIVES A "STOP SAFELY NOW" WARNING IN THE INSTRUMENT CLUSTER WITH A RED TRIANGLE ICON. THIS IS ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN STALL OR INABILITY TO EVEN START. IT HAS HAPPENED BOTH WHILE THE VEHICLE IS IN MOTION AND WHILE IT WAS STOPPED.
Steering, Electrical system, Nov 17, 2020
MY POWER STEERING WONT WORK AT ALL. I JUST BARELY GOT THE CAR AND HAD IT FOR 3 WEEKS AND THIS HAPPENED. I WAS LITERALLY DRIVING WHEN THIS HAPPENED AND NOW FORD WANTS TO CHARGE ME $2200 THAT I CANNOT AFFORD RIGHT NOW.
Electrical system, Nov 15, 2020
WIRING HARNESS IN TRUNK ALL WIRES ARE EITHER BROKEN OR EXPOSED CA'T ACCESS MY TRUNK HAVE TO PUT DOWN BACK SEAT AND GO TO TRUNK TO OPEN
Other or unspecified, Nov 13, 2020
I HAVE HAD MY FOCUS IN THE SHOP AT LEAST 6 TIMES FOR THE TRANSMISSION. EACH TIME THEY HAVE HAD TO REPLACE THE CLUTCHES & SEALS. NOW THEY SAY IT NEEDS THE CLUTCHES, SEALS, THROW OUT BEARING AND FORKS AT A COST OF $2231.00 & IT IS OUT OF WARRANTY. I HAVE HAD THIS SAME PROBLEM SINCE THE CAR WAS BOUGHT NEW IN 2013 & FORD WON'T DO ANYTHING ABOUT IT. IT HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES BECAUSE THE TRANSMISSION WON'T SHIFT CORRECTLY. I WOULD SAY THIS IS A SAFETY PROBLEM AS WELL AS MECHANICAL.
Power train, Nov 12, 2020
WE JUST BOUGHT THIS CAR HAS 87,000 MILES ON IT. JUST QUIT DRIVING WOULD NOT GO FORWARD OR BACK AND FOUND OUT IT HAS HAD 4 CLUTCHES REPLACED. HAVE HAD IT AT HUNT FORD IN FRANKLIN,KY. SAID THEY COULD FIX IT FOR $4,000, I SAID CANNOT AFFORD THAT, TOOK IT TO A LOCAL MECHANIC HIS TRANSMISSION GUY COULD NOT FIX IT OR GET PARTS, TOOK IT TO GREENWOOD FORD IN BOWLING GREEN, KY. SAME THING AS HUNT FORD $4,000 JOB. SOMETHING HAS BEEN SERIOUSLY WRONG WITH THIS CAR FOR A LONG TIME. THE CAR WON'T EVEN DRIVE NOW. I PAID $4,000 FOR THIS CAR FOR MY NIECE I AM STUCK! I AM DISCOURAGED. WHY IS THERE NOT A RECALL ON THIS WHOLE TRANSMISSION? THE CLUTCH HAS BEEN CHANGED MANY TIMES AND I CANNOT AFFORD A NEW TRANSMISSION. FORD NEEDS TO PAY FOR THIS. CAN YOU HELP ME?
Steering, Power train, Nov 10, 2020
CAR IN MOTION IN A STREET AND SUDDENLY STOPPED AND MY WIFE COULDN'T TURN THE WHEEL. UNTIL SHE MANAGED SOMEHOW TO PARK IT. (POWER STEERING PROBLEM). SPEED PROBLEM WHEN ACCELERATING, CAR SLOWED DOWN IN HIGHWAY SUDDENLY WHILE OTHER CARS BEHIND ME. IT DID IT 5 TIMES IN DIFFERENT DAYS. (TRANSMISSION PROBLEM). NOW CAR IS PARKED SINCE 3 MONTHS IN PARKING LOT. SINCE 2016 I REPORTED 5 TIMES TO FORD DEALERS THE DUAL CLUTCH TRANSMISSION PROBLEM. I FILED ONLINE REPORT. I REPORTED IN 2019 POWER STEERING PROBLEM THEY DIDN'T FIX IT. I FIXED IT. NOW I CAN NOT DRIVE MY 2013 FOCUS FOR SAFETY PRECAUTIONS DUE TO TRANSMISSION PROBLEM SINCE 3 MONTHS. THEY REFUSE TO ADMIT RECALL AND FIX THE PROBLEM. I AM PAYING A LEASE FOR NOT BE ABLE TO DRIVE MY CAR.
Steering, Nov 7, 2020
POWER ASSIST FAULT FAILED. IT HAS BEEN RECALLED ON ALL OTHER FORD MODELS EXCEPT 2013 FORD FOCUS. I STARTED MY CAR AND POWER ASSIST FAULT APPEARED NEEDING SERVICE. I COULD NOT MOVE MY STEERING WHEEL. LUCKILY THE CAR WAS PARKED AS THIS IS VERY DANGEROUS IF I WERE DRIVING. SINCE OTHER FORD MODELS WERE RECALLED WHY NOT THE MAKE AND MODEL OF MY VEHICLE? IT IS EXTREMELY EXPENSIVE TO FIX.
Steering, Nov 4, 2020
I WAS DRIVING INSIDE TOWN WHEN I BEGAN TO FEEL THE STEERING GETTING STIFF. I STOPPED TO GET GAS TO ONLY FIND OUT THAT THE STEERING GOT MUCH STIFFER AND WAS MAKING SQUEAKY SOUND. AFTER THAT IT WAS VERY TOUGH TO DRIVE BACK HOME. AFTER REACHING AND STOPPING THE CAR THE STEERING WHEEL HAS COMPLETELY GONE STIFF. THERE ARE NO WARNING LIGHTS OR ANYTHING.
Fuel system, Gasoline, Nov 4, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING UP HILL AT 60 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAULT CODE: P1450 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 143,595. INVALID VIN.
Power train, Nov 2, 2020
THE CAR SHUDDERS WHEN TRYING TO SPEED UP AFTER A STOP, THIS HAPPENS ON AND OFF, BUT, VERY FREQUENTLY. IT ALSO PRODUCES A SLIGHT CLANGING SOUND WHEN THIS HAPPENS. ONCE THE CAR SHUDDERS IT WILL CONTINUE SHUDDERING EVERY TIME YOU STOP FOR THE REST OF THE DRIVE. THIS IS CONCERNING AS THE CAR KIND OF STRUGGLES TO JUMP TO THE NEXT GEAR.
Steering, Oct 29, 2020
STEERING FAULT ALERT CAME ON WHILE DRIVING IN COMMUNITY TO PICK UP MAIL I.E APPROXIMATELY 15MPH. WENT TO FORD DEALERSHIP VIA THE HIGHWAY AND THE SAME THING HAPPENED ALMOST CAUSING A PILE UP!! THAT'S AT 60MPH! DIAGNOSTIC DONE SHOWED THE ENTIRE STEERING UNIT, GEAR, COMPUTER UNIT NEEDS TO BE REPLACED. NOT COVERED UNDER RECALL OR WARRANTY PER FORD COMPANY REPRESENTATIVE AND LOCAL FORD DEALERSHIP. COST 2146.50 OUT OF POCKET! NOT A WEAR AND TEAR ISSSUE BUT RATHER A MANUFACTURER DEFECT. SO WHY ISN'T FORD RECALLING OR EXTENDING WARRANTY?! THEY NEED TO. IT IS VERY UNSAFE AND A COMMON FIND IN THESE CARS.
Steering, Oct 22, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS DAUGHTER STARTED THE VEHICLE, IT WAS DISCOVERED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE ELECTRIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MAX MOTORS FORD LOCATED AT 2502 CANTRELL RD, HARRISONVILLE, MO 64701, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT *TR
Electrical system, Other or unspecified, Service brakes, Oct 20, 2020
I PURCHASED THIS CAR IN AUGUST OF 2017 IN BASTROP, TEXAS AT BENNY BOYD USED CAR SALES. IT BROKE 20 DAYS LATER , WHERE IT WENT TO BASTROP FORD , UNKNOWN AS TO WHAT RECALL THEY REPAIRED BUT IT RETURNED TO THE SHOP ABOUT LESS THAN 2 MONTHS LATER WITH ANOTHER RECALL ISSUE , I HAVE HAD THE SAME ISSUES SEVERAL TIMES , I NOW HAVE THE SAME ISSUES AGAIN AND HAVE SINCE NOVEMBER OF 2018 I WOULD LIKE TO RETURN TO MY HOME STATE AND OR BE ABLE TO GET A NEW CAR BUT BECAUSE THIS CAR HAS CONSUMED AND NEARLY DIMINISHED ALMOST EVERY PART OF MY LIVELYHOOD AND SELF WORTH , FINANCES, DEBT , ETC . I AM UNABLE TO EVEN OPERATE AS A NORMAL HUMAN. I NEED THIS ISSUE ADDRESSED BECAUSE THE CAR DEALERSHIPS REFUSE TO ADDRESS THE FEDERAL RECALLS AND OR BUYBACK TILL 2023. . THIS CAR LOSES GEAR, HAS CLUTCH AND TRANS ISSUES DESCRIBED THE SAME AS EVERYONE ELSE'S IN ALL FORUMS AND COMPLAINT SITE ACROSS THE WEB. BACKWARDS IN DRIVE STALLS AT LIGHTS LOSES GEAR WHILE DRIVING MAKES ROBOT SOUNDS ETC. I HAVE RUINED MY LIFE BY PURCHASING THIS VEHICLE AND WOULD LIKE TO GO BACK TO BEING PRODUCTIVE. I HAVE A MIRAGE OF HEALTH ISSUES SO THIS IS NOT EASY CONSIDERING I SHOULD BE IN CONTROL OF MY EVERYDAY LIFE BECAUSE I ORCHARD A VEHICLE TO DRIVE NOT SIT AND WATCH IT PARKED WHILE PAYING 400 A MONTH IN IT. I AM AT A LOSS FOR WORDS AND SOLUTIONS . I AM IN FIRE NEED OF SOMEONE WHO UNDERSTANDS FROM ALL ASPECTS . THANK YOU .
Steering, Engine, Oct 19, 2020
I STARTED THE CAR AND THE STEERING ASSIST FAULT ALERT CAME UP AND THE STEERING WHEEL WAS LOCKED IN PLACE. I TURNED THE CAR OFF AND BACK ON AND THERE WAS NO LONGER AN ISSUE. THE CAR ALSO JERKS WHEN ACCELERATING QUICKLY. THIS HAS BEEN AN ONGOING ISSUE THAT THE DEALERSHIP CLAIMS TO HAVE REPAIRED.
Power train, Vehicle speed control, Oct 15, 2020
I PURCHASED A FORD FOCUS SE FROM MCCARTHY FORD IN ILLINOIS IN 2015. SINCE HAVING THE CAR, I'VE CONSTANTLY EXPERIENCED JERKING WHILE ACCELERATING, LACK OF ACCELERATION, WHICH WAS DANGEROUS, WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC, OR ON THE HIGHWAY WITH TRUCKS SPEEDING BY YOU BECAUSE MY CAR WOULDN'T ACCELERATE QUICK ENOUGH. I CONSTANTLY COMPLAINED TO FORD DEALER ABOUT THESE ISSUES AND THE KEPT REPAIRING IT UNDER THE GUISE THAT 'OH YOUR TCM(TRANSMISSION CONTROL MODULE) BEDS REPROGRAMMING' OR IT WAS 'YOUR CAR WAS ORIGINALLY A STICK SHIFT THAT THEY TURNED AUTOMATIC, AND WHAT YOU FEEL, IS YOUR CAR SHIFTING GEARS'. THE CAR WAS UNDER WARRANTY AND THEY ASSURED ME I DIDN'T HAVE TRANSMISSION ISSUES, SO I LET THEM FIX THIS SAME ISSUE MORE THAN 5 TIMES OVER THE COURSE OF WARRANTY. IN JULY 2020, MY CAR STOPPED AND WOULDN'T DRIVE AT ALL. I TOOK IT TO FORD, AND THEY CLAIMED IT WAS THE TCM AGAIN, AND SUPPOSEDLY FIXED WITH NO CUSTOMER TO ME. HOWEVER, THE CAR NEVER STOP JERKING OR THE ACCELERATION WAS ALWAYS LACKING, LIKE IT'S ALWAYS DONE, BEFORE AND AFTER A REPAIR. OCTOBER 11,2020, I TAKE MY CAR IN FOR THE EXACT SAME SYMPTOMS, AND NOW I NEED A TRANSMISSION CLUTCH, THAT FORD CLAIMS IS $1700 DOLLARS TO FIX. NOW, I TOOK MY CAR IN FOR THESE EXACT ISSUES, I'VE BEEN EXPERIENCING, ALL THESE YEARS. BUT, NOW MY WARRANTY IS UP ON THE TRANSMISSION AND NOW IT'S SUPPOSEDLY GONE OUT. I HAVE LESS THAN 6 MONTHS TO PAY ON THIS VEHICLE, I'M A SINGLE MOM, A STUDENT, AND UNEMPLOYED DUE TO THE PANDEMIC. I ABSOLUTELY DO NOT HAVE THIS MONEY, AS I FEEL FORD AS BLACKBALLED ME, AND AS I READ REVIEWS, APPARENTLY THOUSANDS OF OTHER PEOPLE AS WELL. I AM DEVASTATED, AND DON'T KNOW WHAT ELSE TO DO. IS THERE ANY WAY NHTSA CAN HELP, OR HOLD FORD ACCOUNTABLE FOR THIS? THE POTENTIAL DANGER I'VE DEALT WITH WHILE DRIVING THIS VEHICLE ALL THESE YEARS, WITH MINIMAL ACCELERATION AND SHIFTING GEARS. THANK YOU! !
Electrical system, Oct 11, 2020
DRIVER SIDE WINDOW REPAIRED ONES AND BROCKE AGAIN. 2 TIMES TRANSMISSION PROBLEMS AND HAD THE CLUCH REPLACED. AND DRIVER SIDE DOOR RUBBER SEAL KEEPS FALLING OFF
Fuel system, Gasoline, Oct 6, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. SOON AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE HESITATE WHILE DEPRESSING THE ACCELERATOR AFTER COMING TO A COMPLETE STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505) WHERE THE INFORMATION PROVIDED BY THE MANUFACTURER WAS CONFIRMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK VACUUM PUMP WAS DEFECTIVE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Power train, Oct 3, 2020
THERE WAS A PREVIOUS RECALL ON THE TRANSMISSION SHUDDER ISSUE. THIS ISSUE WAS RESOLVED THROUGH A COMPLETE REBUILD OF MY TRANSMISSION, BUT THIS ISSUE THAT SHOULD NO LONGER EVEN EXIST, DUE TO NEW PARTS IS STILL THERE. THIS IS NOT SOMETHING THAT SHOULD BE HAPPENING. I THINK THAT MY CAR SHOULD BE REPLACED DUE TO FORD'S ONGOING ISSUE. I THINK THEY ARE USING EITHER USED PARTS, OR THEY KNOW THE PARTS NEEDED TO FIX THIS ISSUES ARE FAULTY AS WELL AND CONTINUE TO DO THIS TO CUSTOMERS.
Power train, Engine, Fuel/propulsion system, Oct 1, 2020
I HAVE BEEN HAVING COOLING PROBLEMS FOR MONTHS. IT WOULD RUN HOT WITHOUT ANY SIGNAL OF IT GETTING TO HOT. NOW IT WONT CRANK. I WAS TRAVELING ON INTERSTATE AT ABOUT 65 MPH AND SMELLED BURNING PULLED OVER AND WOULDN'T CRANK AGAIN.
Power train, Sep 27, 2020
WHEN I WENT TO WARM UP MY CAR THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION DOESN'T WORK RIGHT. IT TAKES A WHILE TO ENGAGE THE GEAR AND WON'T GO PAST 30 MPH. IT SHIFTS VERY ROUGH. IT HAS BEEN DOING THIS FOR A WHILE NOW EVERY TWO DAYS NOW. I HAVE DONE THE TCM ADAPTIVE LEARNING SERVICE IN FORSCAN AND I HAVE UPDATED THE PCM AND TCM AND ABS MODULES TO THE LATEST CALIBRATION. AFTER THE TCM ADAPTIVE LEARNING IT SHIFTS FINE BUT THE DTC'S WILL COME BACK ON IN A FEW DAYS. THE DTC'S ARE P2831, P2833, AND P287B. I DON'T KNOW WHAT ELSE TO DO? THE BATTERY AND BATTERY CABLES ARE FINE.
Steering, Sep 21, 2020
THE STEERING ASSIST KEEPS FAILING ON THIS CAR THAT I BOUGH FOR MY 16 YEAR OLD DAUGHTER MAKING IT NEXT TO IMPOSSIBLE TO STEER WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE. LUCKILY THE ONE TIME IT HAPPENED WHILE SHE WAS DRIVING IT WAS ON A STRAIGHT ROAD. IT HAS HAPPENED SEVERAL TIMES ON START UP. FOR HAS RECALLED THIS SAME STEERING ISSUES ON OTHER MODELS WITH THE EXACT SAME ELECTRONIC STEERING WITH THE EXACT SAME PROBLEMS. BUT NOT THE FORD FOCUS! SOMEONE IS GOING TO BE SERIOUSLY INJURED FROM THIS IF THERE IS NO RECALL. MANY PEOPLE CAN'T AFFORD 2K TO FIX IT THEMSELVES. SHAME ON YOU FORD!
Visibility/wiper, Sep 21, 2020
I WAS DRIVING MY CAR OUT OF THE GAS STATION AND I TURNED LEFT AND HONKED THE HORN BECAUSE SOMEONE WAS STILL SITTING AT THE GREEN LIGHT. AS I TURNED MY STEERING WHEEL BACK STRAIGHT THE WIPERS CAME ON BY THEMSELVES AND WOULDN'T GO BACK OFF. THIS HAS BEEN GOING ON FOR A YEAR. THEY TURN ON BY THEMSELVES EVEN WHEN THE KEY IS OUT OF THE IGNITION. I HAVE VIDEO PROOF NOT PICTURES. THEY DON'T WORK IN THE RAIN AND I'VE TRIED JUST ABOUT EVERYTHING I CAN TO FIX THEM BUT TO NO AVAIL. IF YOU LOOK UP WIPERS COMING ON BY THEMSELVES ON 2013 FORD FOCUS YOU'LL SEE THAT MY CAR ISN'T THE ONLY ONE DOING THIS. I'M SCARED SOMEONE IS GOING TO GET INJURED OR POSSIBLY KILLED BECAUSE THEY COULDN'T SEE WHEN A RAINSTORM SNEAKS UP ON THEM.
Other or unspecified, Sep 18, 2020
CAR WAS RUNNING AND THEN JUST DIED. CAR WAS STATIONARY.
Power train, Sep 18, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO GO INTO REVERSE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED BOB ROHRMAN SCHAUMBURG FORD (815 E GOLF RD, SCHAUMBURG, IL 60173), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS NOT YET SCHEDULED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING INTO SECOND GEAR PREVIOUSLY AND WAS TAKEN TO THE SAME DEALER WHERE THE CLUTCH AND TRANSMISSION WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.