2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Steering, Visibility/wiper, Feb 28, 2017
POWER STEERING WILL GO OUT. HAVE TO TURN CAR OFF AND ON TO CORRECT THE PROBLEM. THIS OFTEN HAPPENS WHILE DRIVING. THE WINDSHIELD WIPERS WILL TURN ON WITHOUT THE SWITCH BEING TURNED ON. THEY WILL STILL RUN EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS OUT OF THE IGNITION. THEY WILL NOT TURN ON AT OTHER TIMES, ESPECIALLY WHEN NEEDED.
Steering, Electrical system, Service brakes, Feb 27, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED CORRECTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING MOTOR BURNED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. *CN
Power train, Feb 25, 2017
MY 2013 FORD FOCUS HAS THE SAME TRANSMISSION AND THEREFORE THE SAME ISSUES THAT ARE COVERED BY FORD'S CUSTOMER SATISFACTION PROGRAM 14M01 BUT FOR SOME INEXPLICABLE REASON MY VEHICLE WAS OMITTED FROM THE PROGRAM. THE TECHNICIAN AT THE DEALER INFORMED ME THAT THE ISSUE WAS THE SAME. THE ISSUE IS AN ENGINEERING PROBLEM WITH THE TRANSMISSION NOT A MANUFACTURING ISSUE. TO EXCLUDE SELECTED VEHICLES DUE TO MANUFACTURING DATES OR LOCATIONS SHOULD NOT APPLY. THE APPLICATION OF THE ISSUE SHOULD BE ASSOCIATED WITH THE TRANSMISSION AND VEHICLE YEAR. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES SINCE I PURCHASED IT NEW 4 YEARS AGO. THE SYMPTOMS ARE SEVERE TRANSMISSION SLIPPAGE AND VIOLENT SHUDDERING WHILE ACCELERATING FROM A STOP. EACH REPAIR HAS CORRECTED THE PROBLEM FOR A VERY SHORT DURATION. ALTHOUGH THIS HAS NOT RESULTED IN A CRASH YET, I AM NOT CERTAIN THAT IT IS NOT A SAFETY ISSUE IF THE VEHICLES TRANSMISSION WAS TO FAIL TO ACCELERATE WHILE TURNING ACROSS LANES OF TRAFFIC.
Service brakes, Feb 24, 2017, crash
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH IN AN ICE STORM, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT THE CONTACT CRASHED INTO THE MEDIAN AND ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED HOWEVER. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. UPDATED 04/17/17 LJ *CN
Steering, Feb 22, 2017
2013 FORD FOCUS POWER STEERING TOTALLY WENT OUT WHILE PULLING INTO A PARKING SPACE. CAR WOULD STILL STEER BUT TOOK A TREMENDOUS PHYSICAL EFFORT. DEALER DIAGNOSED WITH A FAULTY STEERING EPAS. FORD HAS RECALLED OTHER MODELS FOR THIS EXACT ISSUE, BUT NOT THE FOCUS.
Latches/locks/linkages, Feb 21, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Fuel/propulsion system, Feb 19, 2017
ABOUT 1 AM THIS MORNING I LEFT WORK AND STARTED DOWN THE HIGHWAY WITH THE GAS GAUGE READING 44 MILES TO EMPTY. SINCE IT WAS RATHER LATE I DECIDED TO GO HOME AND JUST GET GAS IN THE MORNING BUT ABOUT HALFWAY HOME IT IT DROPPED ALL THE WAY FROM 44 DOWN TO 17 AND THEN ABOUT A MILE LATER RAN OUT OF GAS. THIS WAS AN ISSUE BUT NOT THE ONE I'M OVERLY CONCERNED ABOUT RIGHT NOW. I PLACED ON MY HAZARDS AND TRIED TO FLAG DOWN SOME HELP TO GET TO THE GAS STATION I HAD TO LEAVE THE CAR PARKED IN A CURVE AND THOUGH I WAS OFF THE ROAD IT WASN'T BY MUCH SO I LEFT THE HAZARDS ON. WHEN I CAME BACK ROUGHLY AN HOUR AND A HALF LATER THE BATTERY WAS COMPLETELY DEAD. I GOT GAS INTO THE CAR AND GOT THE BATTERY JUMPED AND THEN STARTED THE VEHICLE WITH ONE MAJOR ISSUE THE INSTRUMENT PANEL HAD GONE COMPLETELY DARK SO THERE WAS NO WAY OF TELLING HOW FAST I WAS GOING NOR COULD I SEE HOW MUCH FUEL WAS IN THE TANK OR ENGINE TEMPERATURE. THE OTHER ISSUE WAS THE TURN SIGNALS ALSO STOPPED WORKING. TODAY I CHECKED ALL THE FUSES AND WHEN I PULLED OUT THE ONE FOR THE INSTRUMENT PANEL IT WAS ABSOLUTELY FINE BUT WHEN I PUT IT BACK IN EVERYTHING CAME BACK TO LIFE LIKE THERE WASN'T A PROBLEM ABOUT AN HOUR AND A HALF LATER IN HEAVY TRAFFIC IT ALL WENT DARK AGAIN SO I WAS UNABLE TO USE MY TURN SIGNAL OR TELL HOW FAST I WAS GOING. ONCE AGAIN I JUST PULLED OUT THE SAME FUSE AND PUSH IT BACK IN AND EVERYTHING WAS FINE. THIS JUST SEEMS LIKE IT COULD BE A REAL DANGEROUS ISSUE AND AS I READ ONLINE THIS CAR SEEMS TO HAVE A PLETHORA OF THEM ALSO THE ISSUE WITH NOT GETTING AN ACCURATE READING OF HOW MUCH GAS IS IN YOUR TANK IS ALSO A PROBLEM. THE GENTLEMAN FROM THE STORE WHO HELPED ME PUT GAS IN THE CAR AND JUMP IT SAID HE HAS THE EXACT SAME MODEL FOR HIS WIFE AND THAT HE WAS TOLD WHEN SHE RAN OUT OF GAS IT WAS BECAUSE THE PLASTIC TANK MELTED AND CHANGE SHAPES ALLOWING INACCURATE READING OF THE AMOUNT OF FUEL LEFT
Power train, Feb 18, 2017
CAR FEELS LIKE IT SLIPS INTO NEUTRAL WHILE DRIVING AND ENGINE REVS. JERKS FORWARD WHEN GOING BACK INTO GEAR. HAD IT TO DEALER 2X IN 2 WEEKS. THEY SAY THEY CAN'T FIND ANYTHING WRONG. GET THE CAR BACK AND DOES IT AGAIN. HAVE CONTACTED FORD AND THEY TELL ME TO CONTACT SERVICE MGR AT THE DEALER. CAR FEELS DANGEROUS TO DRIVE. HAPPENS ON THE HWY AND STREET DRIVING. IS RANDOM. BOUGHT THE CAR BRAND NEW
Power train, Feb 17, 2017
I HAVE AN EXTENDED WARRANTY ON MY VEHICLE, 2013 FORD FOCUS. I HAVE CONTACTED VARIOUS DEALERS IN MY LOCAL AREA, WHO HAVE GIVEN ME VARIOUS EXCUSES TO NOT FIX MY TRANSMISSION WHICH IS COVERED BY THE EXTENDED WARRANTY. I CONTACTED THE FORD CUSTOMER RELATIONSHIP DEPARTMENT, AND THEY ARE ADVISING ME THAT IT IS UP TO THE DEALERSHIP TO FIX OR NOT FIX THE PROBLEM. THEY HAVE ABSOLUTELY REFUSED TO ASSIST ME IN GETTING THIS FIXED OR GETTING A RENTAL VEHICLE TO ALLOW FOR TRANSPORTATION DURING THE TIME THAT MY CAR IS GETTING SERVICED. THE TRANSMISSION IS BECOMING A SAFETY ISSUE. I HAVE A YOUNG DAUGHTER AND HER SAFETY IS MY PRIMARY CONCERN. THE TRANSMISSION HAS STARTED TO SHUDDER AND STALL WHILE DRIVING. I AM CONCERNED THAT THIS WILL BE AN ACCIDENT WAITING TO HAPPEN WITHOUT THE HELP OF GETTING THIS REPAIRED IN A TIMELY MANNER. THIS HAS BEEN AN ONGOING ISSUE SINCE AUGUST. I HAD A DEALERSHIP IN LAS VEGAS (TEAM FORD) INFORM ME IN AUGUST AND I WAS TOLD THAT THE ISSUE WAS NOT NECESSARY AND DIDN'T NEED TO BE REPAIRED. I HAVE RECEIVED LESS THAN SUBPAR SERVICE FROM FORD MOTOR COMPANY AND THE DEALERSHIPS IN MY AREA.
Steering, Power train, Feb 17, 2017
TRANSMISSION BEGAN SHIFTING INCORRECTLY UNTIL FINALLY LOSING ALL POWER LEAVING ME STRANDED IN THE PASSING LANE GOING UPHILL ON A MAJOR HIGHWAY. PROBLEM STILL PERSISTED AFTER THE FORD DEALER REPROGRAMMED THE TRANSMISSION. REPLACEMENT OF TRANSMISSION CONTROL MODULE STILL HAS NOT FIXED THE ISSUE AND THE DEALER CURRENTLY DOESN'T KNOW WHAT THE PROBLEM IS AS THEY HOLD ONTO THE CAR FOR FURTHER TESTING. I'VE ALSO HAD THE POWER STEERING FAIL ON ME TWICE.
Latches/locks/linkages, Feb 9, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT DISCLOSED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Power train, Feb 7, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF STEERING. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE CONTACT SLAMMED ON THE BRAKES AND THE VEHICLE WAS ABLE TO BE STOPPED. AFTER THE FAILURE, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO BROUGHT IN FOR A TRANSMISSION CLUTCH FAILURE EVERY THREE TO SIX MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT INCLUDED.
Latches/locks/linkages, Feb 6, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR, THE DOOR FAILED TO LOCK. IN ADDITION, THE DOOR INADVERTENTLY OPENED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,092. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Tires, Feb 6, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE DIAGNOSIS AND REPAIR WERE UNKNOWN. IN ADDITION, UPON PURCHASING THE VEHICLE, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE INDICATOR WOULD EVENTUALLY TURN OFF; HOWEVER, THE CONTACT MENTIONED THAT THE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Electrical system, Feb 1, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TWENTY MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel/propulsion system, Jan 29, 2017
CHECK ENGINE LIGHT CAME ON, TOOK VEH TO FORD DEALER, FOUND CANISTER PURGE VALVE FAILED,INSTALLED BV6Z 9D2890 B, FUEL ASY, COST $250.00
Power train, Vehicle speed control, Other or unspecified, Jan 28, 2017
THE FORD FOCUS HATCHBACK THAT I PURCHASED FROM AUFFENBERG DEALER GROUP, 1708 NEW CAR DRIVE, O'FALLON , ILLINOIS ON DECEMBER 13, 2016 CONSTANTLY JERKS WHEN I ACCELERATE. THE CAR DOES NOT ACCELERATE PROPERLY, AS IF IT IS NOT GETTING ENOUGH GAS. (STRANGELY, I DID NOT SENSE THIS WHILE TEST DRIVING THE VEHICLE. DURING THE TEST DRIVE ON DECEMBER 13, 2016, I DID MENTION TO THE SALES PERSON THAT I HEARD A SOUND COMING FROM THE CAR THAT SPARKED MY CONCERN BUT WAS TOLD HE HEARD NOTHING. THERE'S SOMETHING WRONG WITH THE REACTION OF THE WHEELS ON THE CAR WHEN ACCELERATION IS SLOWED. MY GREATEST CONCERN IS THE CAR ACTS AS IF IT WILL STOP IN TRAFFIC. THIS CAN PROVE DANGEROUS TO ME AND OTHER MOTORISTS. NO ONE MENTIONED OR DISCUSSED WITH ME ON DECEMBER 13, 2016 THESE PROBLEMS ALTHOUGH I'VE SINCE SEEN A PAPER LACKING MY SIGNATURE CONCERNING THE SAME. THE CAR INDICATE A DANGER WHILE IN MOTION TO ME AND OTHER MOTORISTS.
Power train, Jan 27, 2017
UPON PULLING OUT ONTO HIGHWAY CAR SHIFTED INTO NEUTRAL AND WOULD NOT MOVE NEARLY CAUSING AN ACCIDENT. THE CAR HAD BEEN IN SERVICE AT FORD DEALER FOR TRANSMISSION PROBLEMS TWICE BEFORE.
Steering, Electrical system, Jan 27, 2017
NEWLY PURCHASED 2013 FORD FOCUS SE.1. INITIAL INCIDENT AT 23000 MILES SHOWING ERROR CODE ON DASHBOARD DISPLAY WITH SUBSEQUENT VEHICLE STALLING (CAR SHUTTING OFF). ISSUE SIMILAR TO ALTERNATOR OR BATTERY FAILURE. 2. NOW-PERSISTENT DASHBOARD ALARM LIGHT WITH MESSAGE: STEERING ASSIST FAULT, SERVICE REQUIRED. FORD DISTRICT MANAGEMENT INFORMED-NO ASSISTANCE AVAILABLE FOR REPAIR OR BUYBACK OR RECALL. REPAIR ESTIMATE COUPLE THOUSAND DOLLARS. VEHICLE NOT DRIVABLE WITHOUT REPAIR. ELECTRONIC POWER STEERING LOCKS DURING DRIVE AFTER START AFTER CAR IS IN DRIVING GEAR PREVENTING TURNS AND DRIVEABILITY. PLEASE RESPOND, THANK YOU (NEW VEHICLE PURCHASE) LESS THAN 40000 MILES. *TR
Engine and engine cooling, Jan 24, 2017
MY CAR HAS DIED IN POWER 2 TIMES WHILE DRIVING. ONCE BEFORE I KNEW ANYTHING IT BEGAN TO SHUDDER AND LURCH THEN WHILE GOING HIGHWAY SPEEDS, CAR DIES AND CHECK ENGINE LIGHT COMES ON. SINCE I WAS GOING SO FAST AND I HAVE NO CONTROL I ALMOST GET HIT BY A LOG TRUCK. I GET CAR HOME TAKE TO FORD THEY REPAIR 1401'M AND 1402 M. THEN I GET IT "FIXED". CAR APPEARS TO RUN PROPERLY UNTIL I AM DRIVING ON INTERSTATE AT THE SPEED OF 70. NO CHECK ENGINE LIGHT APPEARS AND MY CAR [XXX] TO LURCH AND SHUDDER AGAIN AND ALL OF A SUDDEN POWER DIES AND I CANNOT CONTROL VEHICLE. I ALMOST GET HIT BY A SEMI TRUCK. I AM 3 MINS FROM HOME. I PULL TO SIDE FINALLY AND SIT. TRY TO START AND CAR WILL NOT START. CHECK ENGINE LIGHT COMES ON IN BOTH INSTANCES AFTER IT OCCURS WITHOUT WARNING. *TR
Electrical system, Jan 23, 2017
RADIO SHORT -- THE RADIO HAS STOPPED WORKING AND MAKES A VERY LOUD POPPING SOUND. IT BEGAN AS ONE LOUD POP. IF YOU RESTARTED THE CAR THE RADIO WOULD WORK. NOW, EVEN WITH THE RADIO OFF, THE SPEAKERS WILL MAKE AN EXTREMELY LOUD POPPING SOUND. IT HAPPENS RANDOMLY, AND CAN HAPPEN OUT OF THE BLUE. WHEN IT HAPPENS IT IS VERY SUDDEN, AND VERY LOUD, LOUD ENOUGH TO CAUSE YOU TO SLAM ON THE BRAKES, OR IMMEDIATELY JERK THE WHEEL DUE TO FRIGHT. THE RADIO MAKES STATIC WITHOUT THE RADIO TURNED ON, AND EVEN WHEN YOU ARE NOT IN THE CAR. THERE IS AN ACTIVE THREAD ONLINE HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL.HTML THAT GAVE ME THE INFORMATION I NEEDED TO HELP DIAGNOSE AND REMOVE THE FUSE. THE LOUDNESS OF THE ISSUE, THE RANDOMNESS, INABILITY TO MAINTAIN FOCUS ON THE ROAD IS A SERIOUS ISSUE. IN REMOVING THE FUSE I NOW HAVE LOST THE LOCK/UNLOCK FUNCTION OF THE DOORS AND THE ABILITY TO USE MY FLASHERS. I WILL BE GOING TO FORD TO HAVE THE RADIO HEAD UNIT REMOVED UNTIL I CAN RESOLVE THIS WITH FORD. IT IS A SERIOUS SAFETY ISSUE. *TR
Power train, Jan 19, 2017, crash
THIS VEHICLE HAS HAD MAJOR PROBLEMS WITH THE POWERSHIFT TRANSMISSION. OVER THE COURSE OF 107000 MILES THE VEHICLE HAS EXHIBITED SHUDDING, LURCHING AND BAD SHIFT CHARACTERISTIC AND FRANKLY IS EXTREMELY DANGEROUS. IT HAS HAD IT'S CLUTCHES CLEANED AT 37736 MILES IN OCT 2014, REPLACED AT 38396 MILES IN DECEMBER 2014, REPLACED AGAIN AT 75874 IN FEBRUARY 2016 AND NOW IN JANUARY 2017 AT 107,XXX THE CLUTCHES AGAIN NEED TO BE REPLACED. FORD IS NOW LONGER WILLING TO COVER THE COST EVEN THOUGH THE VEHICLE HAS CONSISTENTLY HAD ISSUES. THIS IS A MAJOR DEFECT AND CLEARLY THE PARTS BEING USED ARE NOT UP TO THE TASK. WHEN THE CLUTCHING START TO FAIL, THE CAR LURCHES, SHUDDER ON ACCELERATION, SHIFT ABNORMALLY AND HAS A DELAYED ACCELERATION WHICH CAN LEAD TO VERY DANGEROUS SITUATIONS. I WAS RECENTLY REAR ENDED WHILE MAKING A LEFT HAND TURN BECAUSE THE VEHICLE WOULD NOT ACCELERATE WHEN I PUSHED ON THE PEDAL (ALTHOUGH IT DOESN'T EXCUSE THE DRIVER BEHIND ME CARELESSNESS).
Steering, Power train, Jan 19, 2017
CAR HAS BEEN IN 4 TIMES FOR TRANSMISSION PROBLEMS.TCM AND PCM REPLACED AND REPROGRAMMED.CAR WAS BOUGHT 4/25/15 AND WAS IN SHOP 4/27/15 AND 3 CONSECUTIVE MONDAYS AFTER WITH ENGINE LIGHTS AND JERKING..AS OF 01/01/17 MY STEERING ASSIST WENT OUT WITH NO WARNING IN A SNOW STORM.ALMOST WRECKED..VERY DISAPOINTED.ALL PROBS WHILE DRIVING AND IN MOTION.STEERING ASSIST WENT OUT IN MID RIGHT HAND TURN AND FOR ABT A WEEK WLD PERODICALLY BE FUNCTIONAL THEN HARDEN UP STEERING AGAIN. *TR
Steering, Jan 17, 2017
STEERING ASSIST CODE IS COMING ON AND OFF I LOSE STEERING WHILE I'M DRIVING AT ANY SPEED HWY RESIDENTIAL ECT. TOOK TO DEALERSHIP THEY OFFERED TO FIX FOR 2 GRAND BUT WEREN'T SURE IF ITS 100 PERCENT GOING TO FIX THE STEERING. SO I DRIVE IT HOME THE VIDE HAS BEEN COMING ON AN OFF ITS VERY UNSAFE I LIVE IN THE MOUNTAINS AND ITS NOT BEING CONSIDERED A SAFETY RECALL YET, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE CODE SO WE'RE UNABLE TO DIAGNOSE THE PROBLEM. *TR
Power train, Jan 17, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.