2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Dec 23, 2023
Car was in idle and decellerated. The check engine light came on. The dual clutch assembly and fork have already been replaced once due to same issues. Now they are saying it is the same thing and they want to charge us!
Power train, Dec 22, 2023
The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 35 MPH, the transmission fault warning light illuminated. The contact stated that the vehicle began jerking and lost motive power. The vehicle was restarted; however, the vehicle would only operate in reverse. The vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.
Power train, Dec 22, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH, the vehicle lunged into gear and shuddered before moving forward. The contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. The independent mechanic advised the contact that the transmission failure was covered under Customer Satisfaction Program Number: 19N08 - Automatic Transmission Clutch Shudder (Power Train). The contact called the dealer and was advised that the vehicle was out of warranty for Customer Satisfaction Program: 19N08. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 12,000.
Power train, Dec 19, 2023
The contact's mother-in-law owns a 2014 Ford Focus. The contact stated that while shifting into 1st gear and 2nd gear, the vehicle shuddered. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the actuator fork and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 18,000.
Power train, Engine, Dec 18, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving 40-45 MPH, the check engine warning light was illuminated, and the vehicle decelerated to 15-20 MPH. The contact merged to the right lane and continued driving at a slow speed. Additionally, the contact stated that the vehicle failed to start while in a parking lot. The contact waited 30 minutes and was able to restart the vehicle. The check engine warning light was illuminated. The contact then shifted into reverse(R), but the vehicle failed to respond. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The contact received notification of Ford Service Campaign Number: 14M02, and the vehicle was taken to the dealer for repair. The dealer diagnosed the vehicle with transmission clutch shudder. The vehicle was not repaired. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 121,000. The contact stated that the transmission got worse over time with no assistance from the manufacturer for repairs.
Other or unspecified, Dec 13, 2023
We had a nail that needed to be removed from a tire. Tire Discounters said that the lug nuts have swollen and they cannot tighten the lug nuts without us replacing them. They cannot tighten the lug nuts due to the nuts swelling and not fitting into the lug wrenches anymore. How can Ford sell a product that is inherently unsafe?
Power train, Dec 4, 2023
The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was idle, the vehicle shuddered before accelerating forward. The check engine warning light was illuminated. The contact stated that while driving at various speeds, the contact felt as if the transmission had shifted into neutral and or lost motive power. The vehicle was included in the Customer Satisfaction Program NHTSA ID: 10237441 (Power Train) however, the part for the repair was on backorder. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Power train, Dec 4, 2023
There is a recall on this car for TCM transmission module. This part is available through non-dealer car repair shops, however, Ford has been unable or unwilling to provide this part for recall for over 1 year, saying that it is back ordered with no date of arrival estimated. I received my recall letter in August of 2023. I was in dealer and had this part tested on September 18th, confirming the recall applied to it. The dealer had my car for one month before returning it to me still broken. Today they still have no estimate on when they will fix this. This issue causes my car to lose power and shudder and the engine light comes on when starting off from being stopped, or sometimes just suddenly act like it has gone into neutral on the freeway. Ford apparently only has to replace this on vehicles with less than 150,000 miles that are under 10 years of age. My car is a 2014, so in one month it will be 10 years old, and only a few months after that it will reach 150,000 miles. It seems like Ford is trying to wait out this recall so they do not have to pay for the repair. It is unreasonable that there are obviously suppliers for this part but Ford is not willing to contract with them and make the repair, meanwhile those of us who spent tens of thousands of dollars on Ford vehicles have to take our lives in our hands every day just to drive the garbage they wont fix. Please make Ford do more to help those affected by this recall and please don't allow corporations to time out their responsibility to fix the low quality garbage they produce. I have received no indication that Ford will ever fix my car. Ford Motor Company said they have a loner program that goes through the dealer, but the dealer says they know nothing about any such program. It's a lot of games being played and very few cars being fixed. Thank you.
Power train, Electrical system, Engine, Nov 30, 2023
My 2014 Ford focus SE hatchback is having bad transmission codes throwing at me. Automatic transmission electrical system codes and transmission stuck in clutch A. I have 123,000 miles on it. I'm afraid to drive it as it being a electrical problem and I have my teenage son in the car with me. I'm afraid of a fire. Ford wants hundreds of dollars just to diagnose what 3 other mechanics have already diagnosed it. I have a picture of the codes. Ford knows about this problem but wants hundreds of dollars to tell me what I already know and then thousands of dollars to fix it.
Service brakes, Forward collision avoidance, Nov 19, 2023
Delayed start, hesitation to drive after braking
Power train, Vehicle speed control, Other or unspecified, Nov 17, 2023
Transmission programming recall, clutch recall, fuel cap recall and many more recalls were not performed at ford dealership! Had to pay out of pocket at dealer for “labor” task was never performed at dealer for all recalls!
Steering, Power train, Engine, Nov 14, 2023
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.
Power train, Electrical system, Nov 14, 2023
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. After restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. The vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,318.
Power train, Exterior lighting, Nov 9, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle briefly jerked and shuddered, and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure became a regular occurrence. The contact also stated that while driving at night, she became aware that the headlamps provided inadequate illumination, severely compromising nighttime visibility. After a visual inspection of the headlamps, the contact became aware that the housing had deteriorated significantly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission but diagnosis for the failure with the headlamps. The contact was informed that the headlamps needed to be replaced. Additionally, the transmission was replaced however, the failure recurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 46,000.
Power train, Engine, Suspension, Nov 9, 2023
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tire but provided no diagnosis for the warning lamp. The vehicle was taken to another dealer, who diagnosed failures with the rear passenger’s side wheel bearing and clutch. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.
Power train, Nov 9, 2023
The contact owns a 2014 Ford Focus. The contact received notification of Customer Satisfaction Program: 14M02, prompting her to schedule the vehicle for service with the dealer. The vehicle was taken to the dealer, who informed the contact that the service could not be completed, due to a general failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.
Power train, Engine, Nov 8, 2023
The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to restart. The contact stated that several attempts were needed to restart the vehicle. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle however, the check engine warning light illuminated. The vehicle was taken to the dealer and DTC code: P1450 (EVAP Emissions Control System) was retrieved. The contact referenced NHTSA Campaign Numbers: 15V813000 (Electrical System) and 14V495000 (Electrical System) as a possible cause for the failure; however, the vehicle was previously repaired under the recall repairs. The contact stated that the transmission control module and the clutch had been replaced several times however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 91,000.
Power train, Nov 7, 2023
The contact owns a 2014 Ford Focus. The contact stated that the vehicle occasionally failed to reverse. The contact stated that the vehicle had to travel for five to ten minutes before it would accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent who checked the transmission, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not covered under warranty and was not repaired. The manufacturer was contacted and informed the contact that the warranty had expired. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 100,000.
Power train, Nov 3, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle began to lose forward momentum. The contact depressed the accelerator pedal and the vehicle revved; however, the vehicle did not respond as needed and stalled. The contact pulled over and attempted to restart the vehicle however, the vehicle failed to restart. The check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced; however, the dealer stated that the vehicle was no longer under warranty for the Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Power train, Nov 1, 2023
The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact attempted to reverse however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission and that the Shift Motor-B stop was fractured inside the case. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
Power train, Oct 31, 2023
The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power while the shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.
Steering, Oct 27, 2023
The power steering went out while driving it. She could hardly turn the vehicle to get it to a parking spot. Vehicle needs a new steering assembly. My daughter drives this. So many other concerns about steering issues on this type of vehicle.
Power train, Oct 24, 2023
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and was jumpstarted. The contact stated that the failure recurred several times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The contact stated while attempting to reverse at 2 MPH, the vehicle failed to respond. The contact parked the vehicle. A mobile mechanic could not determine the cause of the failure. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the transmission. The vehicle was then towed to a certified transmission specialist, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was determined that the PCM needed to be replaced; however, the dealer did not replace the PCM although the replacement was covered under warranty. Additionally, the contact stated that the dealer had previously replaced the transmission in 2017. The vehicle was later taken to the second dealer, Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the cost of the repair. The manufacturer also referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 28,000.
Engine, Power train, Oct 24, 2023
My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a CLUTCH issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a CLUTCH issue. I have only ever gotten my car fixed from Ford and we cant understand why this is a recurring issue and there for WHY FORD CANNOT FIX THIS ISSUE.
Power train, Oct 23, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. The contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The power train warning light and the message "Transmission Overheating - Puller Over As Soon As Possible When Safe" was displayed. The vehicle was taken to the dealer, where the transmission actuator motor B was replaced; however, the failure recurred within an hour of driving the vehicle. Additionally, the vehicle was shuddering. The contact pulled into a parking lot, turned off and restarted the vehicle several times. The contact then drove to the residence. Upon restarting the vehicle, the power train warning light illuminated. The vehicle was not repaired. The contact related the failure to an unknown TCM recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.