2014 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 2,657

Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.

Primary concernPower train1,597 reports · 60% of complaints
Owner complaints2,657Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,597
  2. Engine458
  3. Fuel/propulsion system309
  4. Other or unspecified279
  5. Electrical system274
  6. Steering227
  7. Vehicle speed control169
  8. Structure63

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  5. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  6. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  8. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  9. Fuel system, gasoline, delivery, fuel pumpJan 9, 2015

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

    Campaign 15V005000 on NHTSA.gov

  10. Fuel system, gasoline, deliverySep 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.

    A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.

    Campaign 14V525000 on NHTSA.gov

  11. SteeringDo not drive until repairedAug 22, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

    The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

    Campaign 14V514000 on NHTSA.gov

  12. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

Representative owner complaints

2,657 reports, newest first.

  1. Power train, Apr 18, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into reverse(R), the vehicle failed to move. No warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the clutch had failed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

  2. Power train, Apr 17, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a complete stop, the vehicle made an abnormal rattling sound and failed to respond. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

  3. Steering, Apr 12, 2024

    The contact owns a 2014 Ford Focus. The contact stated while turning the steering wheel in either direction there was a grinding noise coming from the steering column. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 107,000.

  4. Power train, Apr 8, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently; however, the failure previously occurred while in traffic. The contact also stated that the failure occurred while the contact and the contact's son were driving. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact stated that previously the failure had been repaired under warranty however, the repair only lasted for approximately nine months. The contact was informed that the repair would no longer be covered under the extended warranty under the Customer Satisfaction Program: 14M02. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

  5. Power train, Mar 29, 2024

    My son had the car and it had to sit waiting on a part for 2 years. It almost caused him to wreck on several occasions. In the meantime transmission shop check and didn't agree with the dealer. Finally the dealer replaced the TCM transmission control module. I ending buying the car to help my son. Less than 10,000 miles car began doing same thing. In the meantime I received a letter from the Factory extending the warranty. I had take to shop and same thing was the Transmission Control Module. It was causing the clutch and actuators. The shops said it a dealer issue and explained the letter and customer agreement to me. They said the dealer has to fix for free. I called the dealer and they diagnosed it over the phone and refused to fix without 4,700 hundred dollars. I still waited until appointment time over a month had it towed there was driven on to rollback. Was not told of a diagnostic fee. They later called me saying the drove and put on the computer and wasnt the TCM. Also told me it was gonna be 6,500 dollars. This car has anost caused 4 collisions one of which scared me so bad am having a brain injury I arrived it home a few minutes away and had a severe brain issues. The dealer on drove the car one tenth of a mile from the shop to a storage lot. They have repeatedly refused to give me the diagnostic print out but instead just an estimate. This is a well know issue with these transmissions to the point ford extended the warranty. I had to pay a fee and car was taken to a local garage where it remains. Car was driven on the rollback for travel tested at shop. Once again is TCM which is covered as many times a needed up to 150,000 miles. Once over 150,000 miles one more complementary TCM replacement. Dealer still refuses to fix according to Ford customer agreement also refused to just give me the TCM to have replaced. Factory complaint went no where. Any help would be appreciated. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  6. Power train, Mar 15, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving, the transmission was bucking and shuddering while accelerating from a stop. The vehicle was taken to the local dealer who diagnosed that the clutch pack was improperly tensioned, and a clutch fork bearing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

  7. Power train, Mar 8, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle jerked and shuddered, after which the vehicle lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the dual clutch. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 128,000.

  8. Power train, Fuel/propulsion system, Mar 8, 2024

    The vehicle has all of the mentioned issues from the recall for the stuck CPV. Check engine light illuminated directly after refueling. Codes present at P1450 and P0420. Noticeable change in drivability. My specific VIN is not showing affected by this recall however it meets every requirement to be considered eligible. If my local dealership will not cover this I will have to file a consumer affairs report and take my case to small claims court as this should be something FORD has to remedy due to they’ve already admitted negligence in the manufacture of this vehicle.

  9. Fuel/propulsion system, Feb 27, 2024

    My card was recalled several years ago for a Purge Valve Canister. It was repaired but would still cut out sometimes. It is doing it again now, as a matter of fact when you pull up to a light or sudden stop it will stall the engine. Also when you fill up with gas, it does not want to start. I know that when it was fixed, the problem was a band aid fix. There is something in the vehicle causing this Purge Valve canister to malfunction. I think it should be covered under the SAME RECALL and it should be paid for by FORD.

  10. Fuel/propulsion system, Feb 26, 2024

    Gas tank was filled and experienced erratic fuel gauge indication during drive. Parked vehicle and next day there was gasoline coming out of the bottom of the car. Towed and mechanic said the gas tank shows deformation, issue where the tube into tank/assembly is defective.

  11. Power train, Feb 19, 2024

    After about 25-45 minutes of driving the car every time you accelerates the Transmission starts slipping the car starts to rattle very badly and it makes a crunching sound. It makes the car almost impossible to drive and sounds and feels like it’s about to break down.

  12. Power train, Feb 16, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the vehicle started to shake, after which the vehicle lost motive power and was unable to accelerate above 5 MPH. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The TCM was replaced, but the dealer was unable to program the TCM. The dealer diagnosed an additional failure with the dual clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

  13. Power train, Engine, Feb 15, 2024

    The contact owns a 2014 Ford Focus. The contact stated that the gear had to be shifted from park to neutral and back to park to start the vehicle. The vehicle started and the contact depressed the accelerator pedal however, the vehicle failed to respond but the engine revved up. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and the transmission slipped and delayed while downshifting. The contact stated that while depressing the brake pedal to stop the vehicle, the vehicle accelerated unintendedly without warning. The check engine warning light was illuminated. Additionally, the “Transmission Hot - Pull Over Safely - Wait 5 Minutes" was displayed. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the actuator had seized and burned the clutch. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 107,000.

  14. Power train, Feb 13, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving 70–72 MPH, the vehicle decelerated. The contact pulled to the side of the road. The check engine and cruise control warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the PCM and transmission control module, snap ring, transmission fluid, two clutch ports, transmission case, and input bearing needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 82,000.

  15. Fuel system, Gasoline, Feb 2, 2024

    The contact's fiancé owns a 2014 Ford Focus. The contact stated that while his fiancé was driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle hesitated to start and failed to start right away after a jumpstart. The contact was later able to start the vehicle. The RPM also fluctuated while the vehicle was idling. The vehicle was taken to an independent mechanic, who reset the check engine warning light; however, the failure recurred. The vehicle was taken back to the independent mechanic, who retrieved DTC Code: P1450 and determined that the canister purge valve (CPV) and fuel vapor system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 19V515000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The failure mileage was approximately 98,500.

  16. Power train, Jan 29, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the contact attempted to accelerate however, the transmission shifted hard into the next gear with the check engine warning light illuminated. The contact drove the vehicle to the dealer, and it was diagnosed with a faulty transmission clutch. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 85,100.

  17. Engine, Jan 27, 2024

    There was a Purge Valve Replacement and a Valve cover replacement recall on other Ford Focus Models. Ford Customer Service personnel and website stated not on my model.

  18. Power train, Jan 26, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, a message displayed reading "Transmission Overheating", after which the vehicle entered LIMP Mode and was unable to accelerate above 5 MPH. The contact was able to pull to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the dual clutch transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08, but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 143,000.

  19. Power train, Jan 16, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle transmission was not shifting properly. The contact stated that the vehicle was smoking and the contact pulled over into a parking lot. The vehicle was able to restart, however, the engine was revving high and the vehicle was turned back off. The check engine warning light was illuminated. The contact stated that when starting from a complete stop, the vehicle hesitated to accelerate. Additionally, the contact stated that the vehicle had trouble coming to a complete stop. The vehicle was towed to a local dealer. The dealer diagnosed that the clutch needed to be replaced due to a faulty seal. The manufacturer was made aware of the failure. The contact stated that the clutch had previously been replaced for the same issue. The failure mileage was approximately 145,432.

  20. Electrical system, Engine, Fuel/propulsion system, Jan 10, 2024

    I was driving my 2014 Ford Focus electric car sometime in 2023 and the system told me to immediately pull over for no reason. I was able to pull it over but it would not start again after turning it off. I let it sit and came back the next day since I needed to go somewhere and it started. The car then had issues starting and I tried to diagnose with the dealership and we ended up recharging the battery because it was low. It was a little more consistent but it died again but this time it would not turn over. I finally got the car to the dealership to diagnose and it took them over a month to do so. It seems the High voltage wire harness was bad and needed to be replaced. It seems that this should be a recall because it is a major component and even a safety issue since the car died while driving.

  21. Power train, Jan 8, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The dealer determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08, because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

  22. Engine, Jan 8, 2024, fire

    The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact received a call from a family member who was driving by the contact's residence. The family member informed the contact that the vehicle was on fire. The local fire department was contacted and arrived and extinguished the fire. A fire report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 201,000.

  23. Power train, Dec 27, 2023

    The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.

  24. Power train, Dec 27, 2023

    The contact owns a 2014 Ford Focus. The contact stated while driving 5 MPH, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. Additionally, the transmission was slipping. The failure persisted while driving at 20 MPH when the transmission was shifted from 2nd to 3rd gear with the RPM fluctuating and the engine revving. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer had previously replaced the transmission and reprogrammed the TCM; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

  25. Power train, Dec 26, 2023

    While driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. Then a warning came on the dash showing check engine and "transmission overheating," at that moment I pulled over to the side of the freeway and parked the car. I was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so I turned it off to cool it down. I tried to turn it back on and it failed to come back on, and so I had to get it towed from my daughter's school to my residence. The transmission was compromised and is now faulty because it failed to go into drive or reverse. I'm not sure why it's not starting. My safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. Not inspected and no diagnostic carried out yet. I'm in the process of having it towed to a ford dealership because there's a customer notice from Ford for extended warranty for the transmission control module.