2014 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 2,657

Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.

Primary concernPower train1,597 reports · 60% of complaints
Owner complaints2,657Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,597
  2. Engine458
  3. Fuel/propulsion system309
  4. Other or unspecified279
  5. Electrical system274
  6. Steering227
  7. Vehicle speed control169
  8. Structure63

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  5. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  6. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  8. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  9. Fuel system, gasoline, delivery, fuel pumpJan 9, 2015

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

    Campaign 15V005000 on NHTSA.gov

  10. Fuel system, gasoline, deliverySep 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.

    A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.

    Campaign 14V525000 on NHTSA.gov

  11. SteeringDo not drive until repairedAug 22, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

    The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

    Campaign 14V514000 on NHTSA.gov

  12. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

Representative owner complaints

2,657 reports, newest first.

  1. Power train, Jun 20, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving on four occasions at various speeds, the vehicle shifted into neutral(N) inadvertently and would not shift into any other gear. The contact stated that the accelerator pedal was depressed again, and the transmission eventually shifted into the desired gear. Additionally, the contact stated that while driving on several occasions at various speeds, the vehicle was shuddering with an abnormal sound coming from the engine compartment while changing gear. The vehicle was towed to a dealer where it was diagnosed that the clutch assembly and shift motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.

  2. Power train, Electrical system, Engine, Jun 17, 2024

    I have been trying to get my car fixed but they will not honor the recalled part. I took it to another garage bc Ford is saying it's my clutch but I seem for my own eyes the only code was for the tcm. And then Ford told me they do not honor another mechanics diagnostics.

  3. Fuel/propulsion system, Jun 16, 2024

    Purge value. Code p1450. It tries die on me. Everytime I get gas my car has hard time starting. While driving last few days car tries die or make a surge forward. I'm still having trouble with this transmission ever since I bought it. I been back 3 times for them to adjust something.it has died on me while driving.

  4. Power train, Jun 14, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH, the vehicle was stalling and jerking. Additionally, the contact stated that the check engine warning light illuminated when the transmission was shifted into gear and attempting to accelerate. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 149,127.

  5. Power train, Engine, Jun 12, 2024

    As I have stated before , this seems to be an issue with all cars like this and the year! I am very disappointed that I heard NOTHING back from the first time I sent this. Spending over $4000 on a $4000 car is ridiculous

  6. Power train, Jun 11, 2024

    This is for a shuttering clutch. I was not put in an unsafe position. The problem was found by the dealer when the car was in having a TCM replaced. There was no warning lamps or any other indication. I was told from the dealer I purchased the car from that it was an automatic but had a clutch and would feel like a manual transmission when it shifts. The dealer told me there was a Consumer Satisfaction Program 19N08 but it had expired and there is nothing they could do. Ford’s Customer Care told me the same thing. My car is over the 7 years but has 77,200 miles which is way below the 100,000 to qualify for 19N08. This program only ran from 2019-2020 before it expired. A car like mine has low miles and didn’t see the problem until now but is left out of a known problem because of the short program time frame. Now after only owning the car for 6 months I have to pay approximately $2700 to fix this known problem. This program needs to be opened back up or allow every vehicle with this problem to use the program one time without the time restriction.

  7. Other or unspecified, Service brakes, Jun 11, 2024

    issues with (i'm guessing transmission) vehicle lurching forward when applying brakes, as if brakes aren't being applied at all. I was in traffic and trying to stop, and multiple times while my car tried to switch gears it lurched me forward and almost into the car in front of me. I'm now having to double following space between me and vehicles because I can't predict when the lurching will overpower my brakes. Unknown what is actually causing it as dealers are booked a bit far out and I'm waiting for my appointment to bring it in.

  8. Power train, Engine, May 31, 2024

    When the transmission went out, it shuddered so hard it broke the motor mounts. This is a serious problem and needs to be one recall list! I just had to pay $4000 to have the clutch, nigh shift levers engagement bearing and bearing support tube replaced. The dealership can almost do this car with his eyes closed because he has done so many! This should not be the case!!!

  9. Power train, Electrical system, May 24, 2024

    It did the exact same thing it did in April! Driving in traffic this time. The jerking, and not wanting to excelerate... then jumps from drive to neutral doing 70 mph! On hwy 59! THIS IS A SAFETY CONCERN AT THIS POINT! MAKE FORD FIX THIS

  10. Power train, May 23, 2024

    Car shudders and bucks because of a faulty clutch brake as stated by the dealership that diagnosed it.

  11. Service brakes, Power train, May 22, 2024

    The contact owns a 2014 Ford Focus. The contact stated the clutch had been replaced on several occasions. The contact stated while approaching a stop sign the vehicle hesitated to come to a full stop. Additionally, under rainy conditions, the vehicle failed to fully respond to the brake pedal being depressed. The vehicle was taken to a local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

  12. Power train, May 22, 2024

    The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle hesitated, and the transmission was slipping. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired six times, but the failure persisted. The contact was informed that the manufacturer was notified of the failure. The failure mileage was approximately 50.

  13. Power train, May 20, 2024

    The contact owns a 2014 Ford Focus. The contact stated while at a complete stop and depressing the accelerator pedal, the engine revved significantly while the transmission was in 1st gear. The contact stated that the vehicle failed to shift to a higher gear. The contact stated that upon releasing the accelerator pedal, the vehicle shifted to the next gear; however, the transmission was slipping. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the engine revved; however, the vehicle hesitated to respond. The message "Service Transmission Now" was displayed. The vehicle was taken to an independent mechanic, where the transmission was recalibrated twice; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission slave cylinder, the levers A and B and the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 161,000. The VIN was not available.

  14. Power train, Other or unspecified, Forward collision avoidance, May 18, 2024

    I believe the defective TCM cause all kinds of havoc on the other systems. And Ford KNOWS they can not fix this issue. Cause car to accelerate an come to a stop in the street! No way safe

  15. Power train, Vehicle speed control, Engine, May 17, 2024

    The vehicle is a 2014 Ford Focus equipped with a PowerShift dual-clutch transmission-named DSP6. The vehicle exhibits a Faulty automatic transmission/shift malfunction and is unable to shift properly; causing intermittent engine deceleration coming to a stop; this indicates there is a shift malfunction and a faulty transmission. This problem has been confirmed by the dealer.

  16. Power train, May 17, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. In addition, the failure occurred while the contact was driving from a stop sign or driving uphill. The vehicle was taken to the dealer where it was diagnosed with a failed clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the clutch had previously been replaced twice. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,000.

  17. Power train, May 16, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. After jumpstarting the vehicle, the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 213,000.

  18. Power train, May 13, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while accelerating from a stop, the transmission started to make a rattling noise. There was no warning light illuminated. The vehicle was able to restart on the third attempt however, the failure recurred. The vehicle taken to the dealer where the diagnostic test result was not disclosed; however, the transmission clutch was replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to an independent mechanic where it was diagnosed as a failure with the transmission clutch which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was referred the contact to the NHSTA Hotline for assistance. The failure mileage was 140,000.

  19. Power train, May 3, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. Additionally, the vehicle shuddered. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch, and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the transmission clutch had been replaced in the vehicle twice previously. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.

  20. Steering, May 3, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while the contact's mother was driving at an undisclosed speed, the steering assist fault warning light illuminated. In addition, the steering wheel did not function as intended. The contact stated that the failure occurred intermittently at first; however, the failure became persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,000.

  21. Power train, Engine, May 2, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 45 MPH, the vehicle unintendedly shifted into neutral. The contact stated that the check engine warning light was flashing, and the vehicle stalled and was undriveable. The contact called the local dealer and was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was not notified. The approximate failure mileage was 35,000.

  22. Power train, May 1, 2024

    The contact owns a 2014 Ford Focus. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle was pulling back and failed to shift into the intended gear. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that while starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed that the transmission clutch and the TCM needed to be replaced. The vehicle was then taken to the dealer, where the TCM was replaced; however, the failure recurred six days later while driving from a complete stop. Additionally, the contact stated while driving 15 MPH, the message "Transmission Overheating - Stop Vehicle For 5 Minutes" was displayed. The contact veered over to the side of the road and turned off the vehicle. The contact attempted to restart the vehicle after 15 minutes; however, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

  23. Power train, Apr 25, 2024

    The contact owns a 2014 Ford Focus. The contact stated that while driving the vehicle at approximately 40 MPH, the vehicle shuddered like the transmission was about to shift; however, the vehicle had an automatic transmission. The contact stated while driving at unknown speeds the vehicle was slow to accelerate and while the accelerator pedal was depressed the vehicle drove sluggishly. The contact placed the car in park and waited 15 minutes, then when the vehicle was shifted into drive the failure was not replicated. The vehicle was towed to the dealer once and was diagnosed with a transmission module failure. The vehicle was repaired; however, the failure recurred several times. The vehicle was taken back to the same dealer several times and was diagnosed with the same failure and repaired. The failure recurred and the vehicle was taken to a different dealer several times and was diagnosed with the same failure and repaired. The failure recurred and the vehicle was taken to the initial dealer where it was diagnosed with a clutch assembly failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

  24. Power train, Apr 25, 2024

    I am writing to address a significant issue regarding my Ford Focus 2014 (VIN [XXX] ). On [XXX], the check engine light illuminated, indicating error code P07A3 - Transmission Friction Element "A". I promptly took my car to AutoNational Ford Bellevue for inspection (customer #[XXX]). Despite assurances of a Transmission Control Module replacement under warranty, the issue persisted after alleged replacement. Upon independent examination on [XXX], it was found that the Transmission Control Module remained unchanged, contrary to the dealership's assertions. 1. AutoNational Ford Bellevue representative initiates a warranty claim (which is valid until 2025) for my Ford Focus's Transmission Control Module. 2. The Transmission Control Module is not installed in my car; instead, someone from AutoNational Ford Bellevue effectively appropriates it (its value is over $500). 3. I am misled into believing that the Transmission Control Module has been installed; in reality, they are deceiving me. They hope that because the car is old, I will need to replace the dual clutch transmission, and thus, I won't pursue this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  25. Power train, Apr 25, 2024

    Our 2014 Ford Focus SE must be repaired again for the same transmission defect. Our original transmission repair was covered under a recall. I was told by the Ford dealer that my repair would not be covered as the recall had expired! Ford now uses a “Loyalty Program” to deny what was once a recall. The only warranty we have under the "Loyalty Program" is the TCM module. Ford is denying any coverage for the transmission repair. We purchased the vehicle new and were never told about this defective design. The danger is that there is no warning that the transmission is failing. Should the transmission fail while driving this could result in a crash. The first failure occurred while traveling on [XXX] toward Tampa Florida. We pulled out into the center lane to pass slower traffic only to find out the transmission did not respond, and we lost speed and had to get over to the right lane to avoid being hit by oncoming traffic. Ford must repair the vehicles and not deny coverage under the sham of a loyalty program. At present, Ford wants $4,497.66 to complete the repairs of our vehicle. Ford said the transmission will fail again in 35,000 to 80,000 miles depending on how the car is driven. I will not be the only complaint regarding this type of transmission design because Ford used this same transmission design in several models. We need the NHSTA to investigate and look up the original recall for this failure and have it recalled once again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)