2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Fuel system, Gasoline, Oct 13, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ALSO STATED WHILE DRIVING UP A HILL WITH THE ACCELERATOR PEDAL DEPRESSED, THE RPM WENT UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT CALLED THE LOCAL DEALER WENDLE FORD LOCATED AT 9000 N DIVISION ST, SPOKANE, WA 99218, (509) 484-4800 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WAS INFORMED THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,863.
Power train, Electrical system, Fuel/propulsion system, Oct 6, 2020
1. CLUTCH SLIPS IN TRANSMISSION CAUSING VEHICLE TO STALL OR REACH DANGEROUS RPM'S BEFORE SWITCHING INTO ANOTHER GEAR. 2. REPAIR WAS DENIED BY FORD STATING THAT IT WASN'T RELATED TO THE CURRENT RECALL BUT WAS THE CLUTCHES THAT NEEDED TO BE REPLACED. CLUTCHES ARE GOING OUT DUE TO THE TCM THAT WAS RECALLED ON THE VEHICLE. 3. HORN HAS DECIDED TO STOP WORKING ALONG WITH CONTROLS ON THE STEERING WHEEL DUE TO A WIRING ISSUE WITH THE VEHICLE. FUSES HAVE BEEN CHANGED ENSURING THAT IT IS A WIRING ISSUE. 4. HAZARD LIGHTS AS WELL AS HALF THE BUTTONS ON THE DASH INCLUDING RADIO, ETC. HAVE ALSO DECIDED TO STOP WORKING DUE TO A WIRING ISSUE IN THE VEHICLE. NO HAZARDS MAKING IT A RISK AND UNSAFE TO PULL VEHICLE OFF OF ROAD IN CASE OF AN EMERGENCY. 5. FORD DEALERSHIP THAT CAR WAS TAKEN TO STATED ALL RECALLS WERE COMPLETED BUT WHEN VIN IS ENTERED THROUGH FORDS WEBSITE IT STATES THAT ALL RECALLS ARE INCOMPLETE. FORD SENT ME A NOTICE FOR REPAIRS ON TRANSMISSION STATING IT WILL BE ALMOST $1400 TO REPLACE CLUTCHES IN TRANSMISSION. THERE WOULD BE NO PROBLEMS WITH THE CLUTCHES IF THERE WAS NEVER ANYTHING WRONG WITH THE TRANSMISSION CONTROL MODULE TO BEGIN WITH. REPAIRING THE TRANSMISSION SHOULD NOT BE ON THE OWNER OF THESE VEHICLES AND FORD SHOULD BE LIABLE FOR THE REPAIRS TO AN ISSUE THAT WAS THEIR RESPONSIBILITY TO CORRECT FROM THE BEGINNING AND WAS NOT CORRECTED IN A TIMELY MANNER.
Power train, Oct 5, 2020
I BOUGHT MY SON A 2014 FORD FOCUS TWO YEARS AGO IT WAS A REBUILT/SALVAGED TITLE THAT HAD BEEN FULLY REPAIRED. IT WAS A NICE CAR AND IS. I TOOK IT TO ROCKWALL FORD FOR RECALLS DOOR LATCH AND TRANSMISSION CLUTCH ISSUE. THEY WERE NICE AND SAID THERE IS NO NEED TO REPLACE THE CLUTCH UNTIL IT STARTS ACTING UP. BUT WE ARE GIVING YOU 100K PLUS MILES EXTENDED WARRANTY. FAST FORWARD TWO YEARS MY SON IS DRIVEN THE CALL 20K PLUS MILES AND NOW IN TUCSON AZ ATTENDING COLLEGE AND TUTTLE FORD IN TUCSON, AZ SAID IT WAS NOT COVERED BECAUSE THE CAR HAS A SALVAGED TITLE. THIS IS NOT RIGHT, THE SALVAGE TITLE HAS NOTHING TO DO WITH A CLUTCH RECALL. HE SAID THE OTHER DAY HE WAS DRIVING ON THE HIGHWAY AND IT DID NOT WANT TO GO.
Steering, Oct 2, 2020
HAS ANYONE HAD ANY ISSUES WITH POWER STEERING? I HAVE A 2014 TITANIUM AND FOR THE LAST MONTH OR SO I'VE NOTICED MY POWER STEERING TAKING A COUPLE SECONDS LONGER TO KICK IN WHEN I START MY CAR. LAST WEEK, AN ALERT CAME ON STATING 'POWER STEERING ASSIST MALFUNCTION'. I TOOK IT INTO A FORD DEALER TO GET LOOKED AT, AND THEY SAID THE CODE THAT CAME UP FOR THEM SHOWED A POWER STEERING MODULE/POWER STEERING GEAR ISSUE. THE WHOLE THING NEEDS REPLACED. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALERT CAME ON.
Power train, Latches/locks/linkages, Sep 30, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR WITHOUT VIBRATING ABNORMALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO GRIECO FORD OF DELRAY BEACH LOCATED AT 3000 S FEDERAL HWY, DELRAY BEACH, FL 33483, WHERE IT WAS STATED THAT THE RECALL REPAIR ONLY COVERED A PART OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Power train, Other or unspecified, Sep 26, 2020
MY 2014 FORD FOCUS HAS A AUTOMATIC CLUTCH PROBLEM. IT WAS REPLACED 2 YEARS AGO BY THE DEALERSHIP AND IS NOW HAVING SAME ISSUES ONLY WORSE. AS I AM DRIVING THE CAR WON'T GO FASTER AS I'M PASSING A CAR AND WHEN I STOP AT A TRAFFIC LIGHT IT JUMPS AS I GO. UNSAFE. I DON'T FEEL SAFE DRIVING.
Power train, Vehicle speed control, Engine, Sep 25, 2020
MY CAR JERKS WHEN I STOP AND START. HAD SPARKS PLUGS REPLACED BECSUSE I THOUGHT THEY WERE DAY. IT WILL NOT BACK UP WHEN ENGINE LIGHT COMES ON. WHEN GOING UP HILLS IT SEEM TO HESITATE ON SWITCH GEARS. CAR CUTS OF AT TIMES WHEN DRIVING AND HAD TO GET COOLANT AND HEATER HOSE REPLACED. WHEN ENGINE LIGHT IS ON SOMETIMES THE CAR WILL NOT START.
Suspension, Power train, Electronic stability control (ESC), Sep 23, 2020
THE CAR STALLED OUT
Suspension, Power train, Electronic stability control (ESC), Sep 23, 2020
REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.
Power train, Fuel/propulsion system, Sep 23, 2020
MY CAR HESITATE AND JERKS WHEN ADVANCING FROM A STOP. THIS IS VERY SCARY WHEN I'M ON THE HIGHWAY. MY CAR AT TIMES DOESN'T PICK UP SPEED I HAVE TO PRESS DOWN MORE THAN USUAL TO GET UP TO SPEED.I HAD MY FUEL PUMP REPLACE BECAUSE THE INDICATOR DETECTED AN ISSUE, WASN'T AWARE THAT THIS WAS A RECALL.
Power train, Electrical system, Fuel/propulsion system, Sep 22, 2020
ONGOING ELECTRICAL ISSUES THAT MAY OR MAY NOT BE RELATED. VEHICLE WILL "STALL" WHILE IN MOTION OR WHILE POWERED ON BUT STOPPED AT A LIGHT FOR EXAMPLE. IT'S AN ELECTRIC VEHICLE SO THE CAUSE OF THE STALL IS UNCLEAR. VEHICLE WILL BE INOPERABLE FOR 1-10 MINUTES, INCLUDING POWER STEERING WHILE THE SYSTEM RESETS. THIS HAPPENS USUALLY AT SLOW SPEEDS OR WHILE STOPPED - IN REVERSE, CLIMBING HILLS, STOPPED AT TRAFFIC LIGHTS. THE PROBLEM WAS "FIXED" IN OCTOBER 2019 AND WE WERE TOLD THAT SOMETHING DOING WHILE ADDRESSING ONE OF THE ELECTRICAL RECALLS HAD CAUSED THE PROBLEM. NOW IT'S HAPPENING AGAIN AND FORD CAN'T TELL US WHY. WE'VE BEEN STRANDED PULLING OUT OF OUR DRIVEWAY IN THE PATH OF ON COMING TRAFFIC, BLOCKING ONE LANE ROADS IN OUR NEIGHBORHOOD AND AT INTERSECTIONS.
Fuel system, Gasoline, Power train, Sep 22, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT AND LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT TRIED A SECOND TIME AND THE VEHICLE STARTED AND RESUMED NORMAL OPERATION. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (FUEL SYSTEM, GASOLINE) AND 13V523000 (POWER TRAIN) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Power train, Engine, Sep 21, 2020
I HAVE A FORD FOCUS 2014.3RECALLS.1ST RECALL TRANSMITION,FOR THE LONGEST TIME FORD DEALERSHIP WOULD NOT FIX.FINALLY I CONTACTED THE NHTSA THEN TOLD FORD WHAT I DID THEY FINALLY FIXED IT BUT I DON'T THINK THEY DID A GOOD JOB. 2ND RECALL FUEL SYSTEM,I RECEIVED A RECALL ABOUT CPV THAT MIGHT STICK OPEN.THAT WOULD CAUSE ENGINE LIGHT TO COME ON,INACCURATE OR ERRATIC FUEL GAUGE, INACCURATE DISTANCE TO EMPTY, ENGINE STALL WHILE DRIVING WITHOUT WARNING THAT COULD CAUSE A CRASH. MY CAR HAS ALL THESE SYMPTOM ,TOOK IT BY THE DEALERSHIP TO GET FIXED THEY SAID FORD WOULD NOT FIX THE DEFECTS. BECAUSE SPECIAL CODES DIDN'T COME UP. SOUNDS LIKE A SCAM TO ME. FORD DOES NOT WANT TO COVER THEIR RECALLS !!!
Power train, Sep 20, 2020
I JUST PURCHASED THIS VEHICLE USED. I WAS COMPLETELY UNAWARE OF THE TRANSMISSION ISSUES IN THESE VEHICLES. THE CAR HAS 143,000 MILES ON IT AND THE EXTENDED WARRANTY THAT FORD HAS GIVEN ONLY GOES TO 100,000 MILES. FORD WILL NOT FIX MY CARS TRANSMISSION SHUDDERING AND JERKING PROBLEMS. WHEN YOU GO FROM A STOP TO PUSHING THE GAS, THE CAR JERKS AND SHAKES THE ENTIRE CAR WHILE THE AUTOMATIC TRANSMISSION TRIES TO SHIFT GEARS. IT IS VERY UNSAFE AND THE TRANSMISSION WILL FAIL DUE TO THE FAULTY CLUTCH AND ACTUATORS.
Power train, Sep 19, 2020
LOSS POWER AND DOES NOT DRIVE E. TRANSMISSION WILL NOW GO. ACTS LICK IT IS OUT OF GEAR
Steering, Service brakes, Engine, Sep 18, 2020
I PURCHASED MY FORD FOCUS 2014 WITH 40,000 MILES FOR $17,000, MID YEAR OF 2017. THE CAR DROVE PERFECTLY BEFORE ITS FIRST RECALL IN DECEMBER OF 2018. EVER SINCE THEN THE CAR HAS BROKEN DOWN AT LEAST EVERY 3 MONTHS. I HAVE HAD FOUR RECALL REPAIRS SINCE THE PURCHASE, I BELIEVE THE RECALLS ARE THE REASON IT NEEDS SO MANY ADDITIONAL OTHER REPAIRS. BESIDES THE CAR ITSELF I HAVE SPENT OVER $35,000 ON ADDITIONAL REPAIRS. I HAVE PAID FORD, MURRAY'S AUTO / ACIMA, ALL 4 U AUTO, FIRESTONE AND BEST TIRES FOR REPAIRS. I HAVE RESEARCHED THE RECALLS AND OTHER PEOPLE'S EXPERIENCES WITH THE CAR, MANY OF THE CUSTOMER EXPERIENCING WAY MORE TROUBLESOME ACTIVITY WITH THE CARS WITH THE RECALL THAN WHAT IS STATED IN THE MAIL LETTER. I WOULD LIKE TO REQUEST A SETTLEMENT REIMBURSEMENT OF A NEW CAR DUE MY UNSATISFIED EXPERIENCE WITH MY CAR. I WILL ATTACH ALL MY PAID AND ONGOING DEBT RECEIPTS FOR MY CAR'S MAINTENANCE. AFTER ONE OF MY RECALLS IN 2018 THE CAR WAS RETURNED TO ME IN EVEN WORST CONDITION, WITH ENGINE FAILURE AT THE WAKE FOREST NC LOCATION. I RECEIVED A DIAGNOSIS AT THE CARY CROSSROADS, NC LOCATION THAT SAID THE CAR WOULD NEED A $10,000 NEW ENGINE. I THOUGHT THIS WAS UNFAIR BECAUSE I HAD NOT HAD ENGINE PROBLEMS BEFORE THE RECALL, AND RESEARCHING ONLINE MANY DISSATISFIED CUSTOMER AGREED THAT THE SPECIFIC RECALL WAS CAUSING ENGINE FAILURE, AND MY ADVISOR AGREED THAT THE RECALL FAULT PART AND ENGINE COULD HAVE NEGATIVELY AFFECTED ONE ANOTHER ALTHOUGH REFUSED TO PAY FOR THE REPAIR. I CALLED FORD CORPORATE AND EXPLAIN TO THEM WHAT HAPPENED THEY DEDUCTED OVER $6,000.00 FROM THE ENTIRE ENGINE PRICE. I WAS NOT SATISFIED WITH THE COST I HAD TO PAY BUT PAID THE COST BECAUSE I STILL HAD CLOSE TO 10,000.00 TO PAY MY BANK SECU FROM THE LEASE CAR LOAN. THE ALIGNMENT, RODS, AND BRAKES WERE ALSO A MAJOR EXPENSE I HAD TO PAY.
Power train, Service brakes, Engine, Sep 17, 2020, crash
MY 2014 FORD FOCUS HATCHBACK HAS HAD CONCERNING SAFETY ISSUES DUE TO THE DUAL-CLUTCH AUTOMATIC TRANSMISSION SINCE I BOUGH THE CAR BRAND NEW IN JANUARY 2015. WHEN I TRY TO ACCELERATE DRIVING DOWN THE STREET AND ON THE HIGHWAY MY CAR LURCHES MULTIPLE TIMES AND I'M UNABLE TO ACCELERATE. THIS HAS ALMOST CAUSED MANY CAR ACCIDENTS AND TERRIFIES ME EVERY TIME I DRIVE.THE LURCHING HAS ALSO LOOSENED PARTS OF MY CAR AND FEELS LIKE PARTS OF MY CAR COULD FALL OFF AT ANYTIME. MY ENGINE ALSO HAS ISSUES AND I'VE HAD TO STOP ON THE SIDE OF THE ROAD AT LEAST TWICE NOW DUE TO THE ENGINE OVERHEATING. I HAVE NEVER FELT SAFE DRIVING THIS CAR. I'VE TAKEN IT INTO THE DEALERSHIP MANY TIMES SINCE THE FIRST WEEK I BOUGHT THE CAR COMPLAINING ABOUT THE TRANSMISSION AND THE EMPLOYEES KEPT TELLING ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. I NEVER WOULD HAVE PURCHASED THIS CAR IF I HAD KNOWN ABOUT THESE ISSUES AND I WILL NEVER PURCHASE A FORD CAR AGAIN.
Power train, Electronic stability control (ESC), Engine, Sep 17, 2020
I STARTED MY CAR AND BEGAN TO DRIVE. TWO MINUTES AFTER DRIVING I WAS GOING 25 MPH ON A TOWN STREET AND MY TRANSMISSION FAULT LIGHT CAME ON. I LOST POWER AND CONTROL OF THE CAR, ALMOST GETTING HIT BY A LARGE TRUCK.
Power train, Sep 17, 2020
WHILE DRIVING ON A LEVEL FOUR LANE ROAD (AT 45MPH), THE CAR SHOOK AND TRANSMISSION STARTED SLIPPING BADLY. LUCKILY I WAS CLOSE TO HOME. CHANGED THE TRANSMISSION FLUID AND ONLY GOT 4 MILES DOWN THE ROAD AFTERWARDS AND IT SHOOK VIOLENTLY AND THE TRANSMISSION COMPLETELY WENT OUT. HAD THE CAR TOWED TO THE DEALERSHIP AND TOLD US THE TCM (TRANSMISSION CONTROL MODULE) WAS BAD AND REPLACED IT SINCE IT WAS COVERED UNDER FORDS 150.000 MILE EXTENDED WARRANTY BUT AFTER REPLACING THAT THEY DONE MORE TESTS ON THE CAR WHEN THEY SAID THE WHOLE TRANNY ALSO HAD TO BE REBUILT. FORD EXTENDED THE WARRANTY TO 100,000 MILES ON THE PARTS IN MY TRANNY BUT MINE HAD 13,000 MILES TOO MANY TO QUALIFY FOR BE COVERED. SO NOW I'M STUCK PAYING $2500 PLUS TAXES!!! I PAID $6,000 FOR THE CAR AND 1 WEEK LATER, I HAVE TO PAY ALMOST ANOTHER $3000. I'VE ALWAYS BEEN A FORD LOVER BUT NOT AFTER THIS. I'M DONE!
Power train, Visibility/wiper, Sep 16, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE WHILE THE WINDSHIELD WIPERS WERE ACTIVATED ON THE HIGH SETTING, THERE WAS A 5 OR 6 SECOND DELAY. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443)777-5000) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Power train, Sep 11, 2020
I HAVE A TRANSMISSION PROBLEM, THE CAR STOPPED WHILE I'M DRIVING AND I GET A WARNING MESSAGE TO CHECK THE ENGINE. THE AUTOMATIC SHIFTING IS HARD AND NOT SMOOTH. IT BECAME NOT SAFE TO DRIVE WEATHER IN A HIGHWAY OR ON A CITY STREET WITH THIS PROBLEM.
Power train, Vehicle speed control, Engine, Sep 9, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55-60 MPH AND ACCELERATING, THE VEHICLE FAILED TO SHIFT TO THE NEXT GEAR. THE CONTACT PULLED OVER. ADDITIONALLY, WHILE AT A STOP, THE VEHICLE HESITATED TO ACCELERATE OR ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE REVVED UP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED KELLER MOTORS (700 CADILLAC LN, HANFORD, CA 93230, (559) 582-1000) AND WAS INFORMED THAT THERE WAS NO TRANSMISSION TECHNICIAN AT THE LOCATION. THE VEHICLE WAS TAKEN TO WILL TIESIERA FORD (2101 E CROSS AVE, TULARE, CA 93274, (559) 688-7471) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,772.
Engine, Fuel/propulsion system, Sep 7, 2020
THE VEHICLE STALLS OUT AT THE RED LIGHTS WHILE WAITING FOR THE LIGHT TO TURN GREEN. THE VEHICLE COMPLETELY SHUTS DOWN. THEN MY DAUGHTER HAS TO PUT ON THE HAZARD (SHE IS 17) AND PUT IT PARK, THEN PRAY THE VEHICLE STARTS AGAIN. JUST HAD THE 2 RECALLS DONE HOWEVER WAS TOLD WE NEED BY A PURGE VALVE WHICH I FOUND ONLINE WITH THESE YEAR MODELS WHEN I LOOK UP 2014 FORD FOCUS SHUTTING DOWN DURING WAITING FOR A RED LIGHT. IT ALSO STRUGGLES TO GET IN 1ST AND 2ND GEAR. IT SHUTTERS AND JUMPS. ONCE YOU GET THE VEHICLE OVER 40-50 MPH ON THE ROAD IT FEELS OKAY BUT WHEN YOU HAVE TO COME TO A COMPLETE STOP, GOOD LUCK. MY DAUGHTER IS TERRIFIED TO DRIVE THE VEHICLE. WHEN I WENT TO WALKER FORD, I WAS TOLD THERE WAS NOTHING THEY CAN DO ABOUT THIS ISSUE HOWEVER ITS ALL OVER THE INTERNET. WHAT CAN I DO TO HELP MY 17 YEAR OLD DAUGHTER FEEL MORE COMFORTABLE DRIVING?
Power train, Sep 3, 2020
WHILE DRIVING MY CAR IT WOULD NOT PULL HILL WHEN DRIVING, HAD TO PULL OVER AND ADD TRANSMISSION FLUID BECAUSE IT WAS LOW. THIS IS THE SECOND TIME I HAD TO ADD FLUID TO THIS VEHICLE. IS THERE A RECALL ON THIS PROBLEM OR NOT. VEHICLE DO NOT HAVE THE POWER IT HAD WHEN I FIRST BOUGHT IT
Structure, Fuel/propulsion system, Sep 3, 2020
FOR SOME TIME NOW I HAVE BEEN TRYING TO GET 2 RECALLS FIXED ON MY VEHICLE : 18V735 AND 16V643. WHEN I PREVIOUSLY CALLED THE DEALERSHIP THEY DID NOT HAVE THE PARTS YET FOR THE RECALLS. JUST YESTERDAY WHILE DRIVING WITH A PASSENGER IN THE REAR SEAT OF THE CAR THE REAR DOOR CAME OPEN BY ITSELF AND NOW WILL NOT CLOSE. I CALLED THE DEALERSHIP (LOGANVILLE FORD IN MONROE GEORGIA) WHO TOLD ME 1. THAT THEY COULD NOT GET ME IN FOR THE REPAIR UNTIL NEXT WEDNESDAY (9/9) AND 2. THEY WOULD NOT PROVIDE A LOANER VEHICLE. I EXPLAINED FIRST THAT HOW WAS I SUPPOSED TO DRIVE A VEHICLE FOR A WEEK WITH A DOOR THAT WOULD NOT CLOSE? AND SECOND THIS IS MY ONLY MODE OF TRANSPORTATION, THIS IS NOT SOMETHING I DID TO MY VEHICLE , THIS IS A SAFETY DEFECT BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED AND FORD AND / OR THE DEALERSHIP NEEDED TO PROVIDE A LOANER OR A RENTAL (AT THE MANUFACTURERS EXPENSE) UNTIL THE SAFETY REPAIRS CAN BE ADDRESSED AND MADE. I FURTHER EXPLAINED THAT SAFETY RECALLS SHOULD TAKE PRECEDENCE OVER OTHER REPAIRS AS IT IS A HAZARD AND SOMEONE CAN GET HURT. BOTH FORD AND THE DEALERSHIP ARE BOTH DENYING USE OF A LOANER AND I AM YET TO HEAR BACK ABOUT A RENTAL AT THE MANUFACTURERS EXPENSE AND I DO NOT THINK IT WILL COME TO FRUITION. I AM GOING TO REITERATE, THIS IS NOT SOMETHING THAT I DID TO MY VEHICLE, THIS IS A SERIOUS SAFETY RECALL THAT NEEDS TO BE ADDRESSED. IF THE LATCHES CAN BE REPLACED ON ALL 4 DOORS AND THE FUEL TANK DEFORMATION CAN ALL BE REPAIRED IN A FEW HOURS I HAVE NO PROBLEM WAITING ON THE VEHICLE, HOWEVER WE KNOW THAT THESE REPAIRS NEVER TAKE LESS THAN ONE DAY, ALL REPORTS I READ SAY IT MAY TAKE UP TO 4. THAT SAID, FORD NEEDS TO PROVIDE EITHER A LOANER OR A RENTAL AT THEIR EXPENSE, NOT MINE. THIS IS MY LAST STOP TO GET CLOSURE IN THIS CASE, I HAVE SPOKEN TO FAR TOO MANY PEOPLE AND AM NOT GETTING ANYWHERE, MY NEXT STOP WILL BE TO THE LOCAL AND NATIONAL NEWS.