2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Vehicle speed control, Aug 31, 2020
FORD DEALERSHIP WOULD NOT REPAIR MY TRANSMISSION CONTROL MODULE/ SHUDDER EVEN THOUGH IT IS COVERED UNDER WARRANTY, BECAUSE "IT HAD NOT FAILED BAD ENOUGH YET". THEY ARE AWARE OF THE ISSUE AND SAID THE PART WAS FAILING. IF THE PART HAD NOT FAILED BAD ENOUGH YET, THEN I WOULD BE RESPONSIBLE FOR THE FEES.
Power train, Other or unspecified, Electronic stability control (ESC), Aug 29, 2020
PROBLEMS I HAVE HAD WAS SLIPPING, BUCKING, JERKING, AND SUDDENLY ACCELERATE. IN ADDITION, THE TRANSMISSIONS CAUSED DELAYED ACCELERATION AND DELAYS IN DOWNSHIFTS, CUTS OFF IN TRAFFIC.
Power train, Aug 26, 2020
I FOUND OUT THAT FORD ADMITTED THEIR 6 SPEED SPORT TRANSMISSION IS FAULTY. THERE IS A CLASS ACTION SUIT AGAINST FORD FOR THIS, BUT WHEN I NOTIFIED FORD OF MY INTENT TO JOIN THE CLASS (WHICH WAS REQUIRED), FORD DID NOT RESPOND. WHEN I CONTACTED THE CLASS LAWYER, THEY SAID THEY COULD NOT INCLUDE ME BECAUSE I HAD ONLY HAD THE TRANSMISSION CALIBRATED TWICE BEFORE THE DEADLINE. (3 TIMES WERE REQUIRED) IT IS STILL RUNNING POORLY. I BOUGHT THE CAR FROM CARMAX IN DEC. 2018, SO IT IS VERY LIKELY THAT THE PREVIOUS OWNER HAD TAKEN THE CAR IN FOR THE SAME TRANSMISSION PROBLEM AT LEAST ONCE BETWEEN (NEW) 2014 AND 2018. I AM WONDERING, "WHY" WHEN MULTIPLE MODELS OVER SEVERAL MANUFACTURING YEARS HAVE THIS SAME TRANSMISSION, HAS THERE NOT BEEN AN OFFICIAL RECALL?
Power train, Aug 25, 2020
SHIFTS HARD HESITATES HARD TO STOP
Electrical system, Aug 21, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO BLOW THE HORN AT ANOTHER DRIVER DRIVING THROUGH THE STOP SIGN, THE HORN FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT DUE TO THE HORN NOT FUNCTIONING IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO FORD OF NORTHAMPTON (968 BRIDGE RD, NORTHAMPTON, MA 01060) WHERE THEY INFORMED THE CONTACT THAT THERE WERE WIRES UNDERNEATH THE VEHICLE THAT WERE CORRODED, CAUSING THE HORN TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Power train, Vehicle speed control, Engine, Aug 18, 2020
THE CAR WANT START IT WILL TURN ON THEN WHEN TRYING TO GO THE CAR STALLS OUT AND THE CAR KEEPS ACCLERATING. IT READS ENGINE FAILURE AND I HAVENT EVEN HAD THIS CAR TWO YEARS YET AND AINT EVEN FINISH PAYING I OFF. I HAD TO GET TOLLED OFF THE HIGHWAY WITH MY KIDS DO TO THE CAR WANT START AND WHEN GOT IT HOME IT STARTED BUT KEEPS ACCELERATING. I NEED THIS CAR TO GET CHECKED OR SOMETHING THIS IS UNSAFE FOR MY TODDLERS WHEN I HAVE TO USE THAT VEHICLE TO GET BACK AND FORTH TO WORK AND TAKE MY KIDS TO DAYCARE..WHAT AM I SUPPOSE TO DO WITH A VEHICLE IM STILL PAYING ON AND WANT START. I HAVE BEEN RESEARCHING AND SEEN THAT MULTIPLE PEOPLE BEEN HAVING PROBLEMS WITH THERE FORD FOCUS THE SAME PROBLEMS IM HAVING.
Power train, Other or unspecified, Service brakes, Aug 17, 2020
I WAS DRIVING DOWN THE STREET, AND MY CAR LOST POWER IN THE MIDDLE OF TRAFFIC. I COULDN'T DO ANYTHING EXCEPT LET THE CAR COAST TO THE NEAREST SIDE STREET. THIS IS THE FIRST TIME IT HAS GOTTEN TO THIS PARTICULAR DEGREE. BEFORE THIS HAPPENED, I WAS ON MY WAY HOME AND AS I WAS LEAVING THE STOP LIGHT, THE CAR HESITATED AND TOOK A WHILE BEFORE THE SPEED WOULD PICK UP. IT ALSO DID SOME WEIRD THINGS THAT I CAN'T EXPLAIN, BUT KNOW THAT IT SHOULDN'T HAVE HAPPENED. AFTER THIS FIRST INCIDENT, I IMMEDIATELY CONTACTED FORD AND COMPLAINED ABOUT THE PROBLEM. I WAS ADVISED THAT THE CAR HAD TWO EXTENDED WARRANTIES AND I SHOULD TAKE IT INTO A AUTHORIZED DEALER AND HAVE THE VEHICLE DIAGNOSED AND THAT IF IT WAS A TRANSMISSION MODULE ISSUE OR SOMETHING TO THAT EFFECT, IT WOULD BE COVERED UNDER THE WARRANTY AND THE REPAIRS WOULD BE DONE AT NO COST. I TOOK THE VEHICLE TO A FORD DEALERSHIP IN TENNESSEE AND WAS TOLD THAT MY VEHICLE HAD AN BRANDED TITLE AND THE DEALERSHIP REFUSED TO PUT THE CAR ON THE MACHINE UNLESS FORD CORPORATE CALLED THEM DIRECTLY WITH AN AUTHORIZATION CODE. I CALLED FORD CORPORATE BACK AND EXPLAINED TO THEM WHAT THE ISSUE WAS AND THE AGENT PUT ME ON HOLD AND CALLED THE DEALERSHIP AND GAVE HIM ALL THE INFORMATION HE NEEDED TO START THE WORK ON MY VEHICLE. ABOUT THREE HOURS LATER, I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO PICK UP MY VEHICLE BECAUSE SOMEONE FROM FORD HAD CONTACTED HIM AND SAID THAT MY WARRANTY WAS NO GOOD. I EMAILED THE CEO AT FORD CORPORATION, AND AFTER TWO WEEKS, STILL HAVEN'T HEARD BACK FROM HIM. I CALLED THE CORPORATE OFFICE AGAIN AND WAS TOLD THE SAME THING AS BEFORE, WHICH IS THAT MY CAR HAS TWO EXTENDED WARRANTIES AND THE WORK SHOULD HAVE BEEN DONE BECAUSE ONE WARRANTY COVERS THE TRANSMISSION WHETHER IT HAS A BRANDED TITLE OR NOT. NOW, I HAVE A CAR SITTING UP, UNNECESSARY EXPENSES AND A DENT IN MY BACK BUMPER.
Vehicle speed control, Other or unspecified, Service brakes, Aug 14, 2020
BACK AT THE END OF JUNE, FIRST PART OF JULY I HAD A CHECK ENGINE LIGHT ON AND THEN THE NEXT DAY IT WAS OFF BUT SOME STUPID "MY KEY CAME ON AND NOT IT REGULATES MY SPEED AND VOLUME. I AM NOT PAYING OVER $200 TO HAVE IT REMOVED. BUT THE MOST IMPORTANT THING IS THE CLUTCH ON MY TRANSMISSION IS OUT AND FORD WON'T REPLACE IT FOR FREE AND I DONT HAVE THE MONEY TO FIX IT. I BELIEVE FORD SHOULD FIX IT FOR FREE SINCE THEY CAN'T BUILD GOOD TRANSMISSIONS.
Electrical system, Aug 14, 2020
THE BUTTONS ON MY KEY ALL WORK BUT WHEN I GO TO START MY CAR IT SAYS THERE IS NO KEY.
Fuel/propulsion system, Aug 14, 2020
I WAS DRIVING HOME WHEN OUT OF NOWHERE, MY VEHICLE IS STARTING TO STALL AND I KEPT PUNCHING THE GAS AND IT WAS LIKE THE KEY WAS OFF. LUCKILY, EVEN THO I WAS IN TRAFFIC, I WAS IN THE RIGHT HAND LANE AND THERE WAS A SHOULDER I WAS ABLE TO PULL OVER ON. YOU CAN TURN IT OVER AND IT QUICKLY STALLS. WHEN I GOT MY VEHICLE TO BE CODE READ, IT SAID ,'NO FUEL DELIVERED TO THE FUEL RAIL.' I COULD HAVE CAUSED OR BEEN IN A HORRIBLE WRECK IF LUCK HAD NOT BEEN THAT I WAS CLOSE TO A SHOULDER TO PULL OVER AT. I WAS ON THE HIGHWAY DRIVING IN MULTIPLE LANES THIS IS A SAFETY ISSUE
Electrical system, Other or unspecified, Engine, Aug 12, 2020
ENGINE STOPPED WHILE IN MOTION ON FREEWAY. ENTIRE ELECTRICAL SYSTEM AND ACCELERATION WOULD NOT POWER BACK ON. STEERING AND BRAKES WERE STILL OPERATIONAL. AFTER PULLING OVER, THE CAR WILL NOT TURN ON, AND DOORS WILL NOT REMAIN LOCKED.
Power train, Structure, Engine, Aug 10, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AUTONATION FORD LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713 WHO REPLACED THE DUAL CLUTCH SHIFTER BUT THE FAILURES CONTINUED TO OCCUR AND THE MESSAGE TRANSMISSION FAILURE WAS DISPLAYED. ADDITIONALLY, THE SUNROOF WOULD NOT COMPLETELY CLOSE CAUSING RAIN TO LEAK INTO THE CABIN OF THE VEHICLE, ALL 4 DOORS WOULD NOT SHUT PROPERLY, THE TIRE AIR MONITORING SYSTEM MALFUNCTIONED, AND THE CATALYTIC CONVERTER FAILED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
Steering, Aug 8, 2020
POWER ASSIST FAILURE WHEN MANEUVERING IN PARKING LOT. HAD TO TURN OFF AND RESTART. THIS IS REOCCURRING.
Steering, Electrical system, Electronic stability control (ESC), Aug 6, 2020
THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.
Fuel system, Gasoline, Engine, Aug 5, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKING TO THE #1 COCHRAN FORD LOCATED AT 110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, WHERE THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE TECHNICIAN STATED THAT A DIAGNOSTIC TROUBLE CODE WAS NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Power train, Structure, Latches/locks/linkages, Aug 5, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING OR WHILE THE VEHICLE WAS IDLING, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *LN THE CONSUMER STATED THE VEHICLE MOLD GROWING ON THE PASSENGER SIDE CARPET. THE ENGINE WOULD REV UP WHEN DEPRESSING THE GAS PEDAL, BUT WOULD NOT MOVE. THE CAR DOOR WOULD UNLOCK INDEPENDENTLY AND FLY OPEN WHILE DRIVING OR STOPPED. THE TRANSMISSION/ETC EXPERIENCED A FAILURE. *JS *AS
Power train, Fuel/propulsion system, Aug 4, 2020
I WANT TO FINE A COMPLAINT AGAINST THE FORD DEALER. I HAVE APPROXIMATELY 3 MONTHS WITH PROBLEM. IT'S BECAUSE OF GAS EVAPORATIONS. I HAD WITH ME A LATTER THAT FORD SEND ME TO ME FOR RECALL WHICH I HAD TO HAVE IT REPAIRED AND THEY WANT TO CHARGE ME FOR IT. SUPPOSEDLY THEY REPAIRED THAT, WHEN THEY NEVER DID AND PROOF OF THIS IS THAT THERE IS THE PROBLEM AS WELL AS THE TRANSMISSION THEY JUST MARKED DONE AND THEY NEVER DID I, BECAUSE I DON'T HAVE THE PROBLEM BEFORE AND NOW I HAVE IT. THEY DON'T WANT TO REPAIRED THOSE 2 FACTORY FAILURES. I WANT TO SEE WHAT CAN I DO TO THEY FIX IT AT NOT COST SINCE. IT'S A FACTORY FAILURE AND I'M NOT THE ONLY ONE WITH THAT PROBLEM. THAT IS A SERIOUS PROBLEM THEY SAID THAT IN THE LATTER THEY SEND ME. I SEND YOU A PICTURE I HAD. THEY TOOK THE ANOTHER ONE.
Other or unspecified, Aug 3, 2020
CLUTCH WAS REPAIRED AND NOW A PART OF THE NEW CLUTCH NEEDS REPLACEMENT AND THEY DON'T WANT TO HELP ME! I KNOW IT'S PART OF THE RECALL!! NOW I CAN'T USE MY CAR BECAUSE I HAVE TO PAY $2K OUT OF POCKET TO GET IT FIXED! WHEN I KNOW IT'S THE RECALL. IT'S THE CLUTCH!!! ALSO.. THE ATTACHED WORK ORDERS.. WERE NOT GIVEN TO ME WHEN I PURCHASE THE CAR. BUT THEY WERE IN THE CAR MANUAL BOOK. AND IT'S SAYS THE CAR WAS ALREADY HAVING TRANSMISSION PROBLEMS AT 15 THOUSAND MILES! IF I WOULD'VE KNOWN . I WOULD HAVE NEVER PURCHASED THIS VEHICLE! THIS CAR IS A LEMON!!!
Steering, Aug 3, 2020
I STARTED MY CAR FROM A STATIONARY POSITION ON A STREET AND THE CONSOLE STATED THAT THE 'POWER STEERING ASSIST WAS DISABLED. SERVICE REQUIRED.' THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT. I RESTARTED THE CAR AND THE STEERING WHEEL WOULD MOVE.
Engine, Aug 3, 2020
PREVIOUSLY GOT RECALLS FIXED ON THE CAR WHICH FIXED ALL STALLING PROBLEMS. 3 MONTHS LATER I GO TO DRIVE AND WHILE IN MOTION IT STARTS STALLING AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON.
Latches/locks/linkages, Jul 31, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HATCHBACK FAILED TO CLOSE AND LOCK SECURELY. THE VEHICLE WAS TAKEN TO SCAFFIDI MOTORS PARTS DEPARTMENT (3733 STANLEY ST, STEVENS POINT, WI 54481, (715) 344-4100) WHERE THE AREA AROUND THE LOCKING MECHANISM WAS CLEANED. THE CONTACT WAS INFORMED THAT THE CLEANING MAY NOT FIX THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OFT THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,900.
Steering, Jul 29, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT UNKNOWN COMPONENT ON THE STEERING GEAR NEEDED TO BE PLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 44,000.
Other or unspecified, Jul 23, 2020
I PURCHASED THIS VEHICLE IN 2016. A WEEK LATER I TOOK IT BACK TO THE DEALERSHIP, THEY DROVE IT SAID NOTHING WAS WRONG. 8 MONTHS LATER I TOOK IT BACK OVER THE TRANSMISSION, THEY DROVE IT, SAID NOTHING WAS WRONG, ABOUT 7 MONTHS AGO I TOOK IT IN OVER THE RECALL ON THE DOOR LOCKS, REQUESTED THE TRANSMISSION BE CHECKED AS WELL. NOTHING WAS DONE ON THE TRANSMISSION. I JUST LEARNED FROM THE FORD MOTOR COMPANY ABOUT THE EXTENDED WARRANTY ON THE TRANSMISSION MODULE AND CLUTCH ASSEMBLY. THE DEALERSHIP DID NOT TELL ME ABOUT THIS. I NOW SIT WITH THIS VEHICLE WITH NO WAY TO GET IT TO THE DEALERSHIP, AND NO OFFER OF HELP FROM THEM. THEY WANT ME TO HAVE IT TOWED AND PAY $ 110 DOLLARS TO PUT ON A MACHINE. I AM ON A FIXED INCOME AND CAN NOT AFFORD TO DO THIS. THIS ISSUE SHOULD HAVE BEEN ADDRESSED ONE OF THE THREE TIMES I TOOK IT IN. THE TRANSMISSION HAS JUMPED,JERKS, LUNGES, REDUCES SPEED PULL OUT SINCE I BOUGHT IT. NOW IT GOES TO NEUTRAL WHILE DRIVING AND YOU HAVE TO PULL OFF AND PUT IT IN PARK, WAIT AND PUT BACK IN DRIVE AND HOPE IT CATCHES. IT'S TO DANGEROUS TO DRIVE NOW SO IT'S PARKED.
Electrical system, Jul 21, 2020
THE HORN STOPPED WORKING MOST OF THE TIME. IT VERY RARELY WORKS. OUR LOCAL FORD DEALERSHIP SAYS ITS OUT OF WARRANTY AND IT WILL BE $224 TO REPLACE IT. GIVEN THE LARGE AMOUNT OF PROBLEMS THIS VEHICLE HAS HAD, I SUSPECT ITS A WIDESPREAD PROBLEM.
Power train, Jul 14, 2020
THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.