2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Jan 1, 2020
TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.
Power train, Dec 30, 2019
THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.
Engine, Dec 27, 2019
ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.
Other or unspecified, Dec 27, 2019
THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.
Electrical system, Dec 26, 2019
THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.
Power train, Dec 21, 2019
WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!
Engine, Dec 20, 2019, crash
MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT HAVEN'T HEARD BACK. NOW IHAVE CAR AT DEALERSHIP DONT HAVE 7,000$ OR $ TO EVEN TOW IT AWAY FROM THERE. I'M ON DISABILITY AND HAVING SEVERE MEDICAL PROBLEMS & A7 YR OLD WITH SPECIAL NEEDS EOTH LIMITED RESOURCES. FOR A COMPANY THAT STANDS AMERICAN VALUES, THEY FALL SHORT. VERY ANGRY. (SHOULD'VE BOUGHT A CHEVY)
Power train, Other or unspecified, Dec 17, 2019
TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???
Power train, Dec 17, 2019
I WAS SENT PAPER WORK FOR A RECALL FROM FORD MOTORS (19N08 ) REF: MY TRANSMISSION CLUTCH BEING FAULTY CLUTCH SHUDDERING WHICH HAPPEN NUMEROUS TIMES AND CAUSING IT TO FEEL LIKE THE CAR WOULD STOP RIGHT THERE. I CALLED MY ;LOCAL FORD DEALER REF: THIS RECALL AND WAS GIVEN A SCHEDULE TIME FOR REPAIR. THEY CHECKED THE FOCUS AND FOUND ITS TRANSMISSION HAD THE ABOVE PROBLEM AND NEED TO BE FIXED . THEY REPLACED THE CLUTCH PARTS. WHEN IT CAME TIME TO PICK UP MY CALL I WAS TOLD I HAD TO PAY THE BILL TO RETRIEVE MY CAR BACK. $1088 THAT FORD WAS NOT GOING TO PAY THE REPAIR COST. I CALLED FORD AND WAS TOLD MY CAR HAS BRANDED TITLE SALVAGE.I DIDNT KNOW WHAT THAT MEANT BEFORE THE REPAIR. FORD CUSTOMER SERVICE### TOLD ME THEY USE A THIRD PARTY TO SEND NOTICES OF MY VIN. AND THEY DIDNT SEE THE SALVAGE REPAIRED ON MY TITLE, THATS HOW I RECEIVED THE RECALL.
Power train, Electrical system, Fuel/propulsion system, Dec 17, 2019
TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THIS ALMOST CAUSED A BAD SITUATION TONIGHT. RADIATOR REPLACED AT 77,600, COOLANT STILL DROPS TO THE MIN- LINE. NO REASONING ON WHERE THE COOLANT IS GOING.
Electrical system, Dec 16, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE CONTACT PRESSED THE PUSH START BUTTON TO SHUT OFF THE VEHICLE, IT DID NOT SHUT OFF. THE VEHICLE EVENTUALLY TURNED OFF INDEPENDENTLY AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Power train, Dec 16, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Fuel/propulsion system, Dec 15, 2019
I WAS SETTING AT A RED LIGHT AND WHEN IT TURN GREEN I STOP ON THE GAS A LITTLE TO START GOING BUT IT HESITATING AND THE WOULD NOT GO . IT JUST KEPT HESITATING AND CAR BEHIND ME LADE ON THE HORN. IT WOULD GO A LITTLE BIT AND STOP AGAIN. IT KEEP DOING THAT AT EVERY LIGHT I STOP AT.
Power train, Engine, Dec 9, 2019
WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.
Wheels, Dec 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. PRIOR TO A ROAD TRIP, THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS BECAUSE THEY WERE SWOLLEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS25082526. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Power train, Other or unspecified, Dec 8, 2019
I WAS DRIVING MY CAR HOME ON THE FREEWAY NOVEMBER 19, 2019. GOING ABOUT 65 MPH AND IT STARTED SHIFTING WEIRD. I MADE IT HOME HOOKED IT UP TO THE COMPUTER GOT THE CODES AND IT WAS ALL RELATED TO THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS RECALLED ON MY CAR LAST YEAR AND THE DEALER FIXED IT. I TOOK IT BACK TO THE DEALER THEY HAD IT FOR ABOUT A WEEK, CALLED AND TOLD ME THEY REPLACE THE TRANSMISSION CONTROL MODULE AGAIN HOWEVER THERE WAS MORE DAMAGE. ITS TRANSMISSION PROBLEMS IT NEEDS A NEW CLUTCH ASSEMBLY, SLAVE CYLINDER AND 2 CLUTCH RELEASE LEVERS. THEY TOLD ME THIS WAS MY FAULT AND IT WOULD COST ME ABOUT $2000. I TAKE VERY GOOD CARE OF MY CAR I DIDN'T HAVE ANY PROBLEMS PRIOR TO THIS. I CAN'T AFFORD THE $2000 RIGHT NOW AND I'M STILL MAKING PAYMENTS ON MY CAR EVERY MONTH. DEALERSHIP HAS ALL THE INFO ON THEIR FILE.
Power train, Dec 7, 2019
TYPICAL FORD FOCUS TRANSMISSION CLUTCH FAILURE. SHUDDERING, JERKING, ETC., IN INITIAL ACCELERATION. PURCHASED VEHICLE USED ON 9/2/17. TOOK IT IN TO DEALER FOR TRANSMISSION ISSUE ON 9/12/17. DEALER REPLACED CLUTCH, ACCORDING TO THE INVOICE, UNDER WARRANTY. VEHICLE STARTED HAVING SAME ISSUE, THOUGH VERY SLIGHT COMPARED TO FIRST TIME, AROUND 10/19. WENT TO DEALER MID-NOVEMBER 2019. WAS GIVEN APPOINTMENT FOR 12/3/19 FOR DEALER TO CHECK TRANSMISSION. PICKED UP VEHICLE ON 12/4/19. INVOICE STATES THEY REPLACED "SEAL ASY.-OIL 8138", "FLUID-TRANSM 5017", "CLUTCH ASY. 048090", "BRAKE CLEANER 21401". THEY ALSO PERFORMED THE RECALL REPAIR - "18S32 FUEL TANK DEFORMATION RECALL", AND, "18S32-A CHECK FOR AVAILABLE PCM SOFTWARE UPDATE, NO AVAILABLE SOFTWARE UPDATE, NO PARTS REPLACED." THE TRANSMISSION IS AN ONGOING ISSUE WITH THESE VEHICLES. WANTED TO SEND THIS TO NHTSA SO THERE IS A RECORD OF ANOTHER ONE. WILL UPDATE IN FUTURE SHOULD TRANNY FAIL AGAIN. STILL AWAITING A FORMAL RECALL ON THESE THINGS AS IT HAS BEEN A KNOWN ISSUE SINCE THE TRANNY WAS DESIGNED!
Power train, Dec 7, 2019
WE BOUGHT A 2014 FORD FOCUS NEW IN 01/2015. FROM DAY 1 THE TRANSMISSION GAVE US TROUBLE, IT WOULD HESITATE AND SHUTTER WHILE ACCELERATING CAUSING MANY CLOSE CALLS OF GETTING HIT WHILE IN HEAVY TRAFFIC. ON ONE OCCASION IT POP INTO NEUTRAL FOR A COUPLE SECONDS BEFORE MOVING. WE ARE AFRAID TO DRIVE THIS CAR BUT DON'T WANT TO BE RESPONSIBLE FOR SOMEONE ELSE'S DEATH IF WE SELL IT. WE GAVE UP ON THE DEALERSHIP WHERE WE BROUGHT IT IN NUMEROUS TIMES TRYING TO GET REPAIRED AND THEY WOULD TELL US THERE WAS NOTHING WRONG WITH IT.
Power train, Dec 6, 2019
I BEGAN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON. BEFORE I COULD GET IT DIAGNOSED I WAS ON THE ROAD GOING ABOUT 35 MILES PER HOUR WHEN I COMPLETELY LOST POWER. IT FELT AS IF THE TRANSMISSION HAD JUST SWITCH TO NEUTRAL AND I WAS GIVING GAS BUT GOING NOWHERE. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURN IT OFF. WHEN I TURNED IT BACK ON I WAS ABLE TO PUT THE CAR IN DRIVE AND CARRY ON. A FEW DAYS LATER I WAS ON THE HIGHWAY GOING ALMOST 70 MILES PER HOUR WHEN I SUDDENLY COMPLETELY LOST POWER AGAIN. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY BUT IT WAS FAIRLY TERRIFYING TO BE IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDEN NOT HAVE POWER. IT COULD HAVE BEEN DISASTROUS. I FINALLY GOT THE CAR RESTARTED AND TURNED AROUND AND WENT BACK HOME. DURING THIS TIME I RECEIVED A LETTER ABOUT A WARRANTY EXTENSION ALL THE TRANSMISSION CONTROL MODULE. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALER AND THEY CHANGED THE MODULE. I DROVE IT TO WORK AFTER A FEW DAYS AND HAD THE SAME ISSUE AGAIN. I WAS TOLD IT MUST BE A BA D MODULE SO THEY PUT IN A NEW 1. NOW HAVE ISSUES WITH THE CHECK ENGINE LIGHT COMING ON THAT CAN'T BE RESOLVED. THAT IS HOW THE TRANSMISSION ISSUES STARTED ORIGINALLY. I DON'T TRUST TO TAKE THIS CAR ON A TRIP. IT ONLY HAS ABOUT 68000 MILES ON IT BUT I HAVE LOST FAITH IN IT. WHAT IF MY DAUGHTER OR MY WIFE WERE DRIVING IT AND THIS HAPPENED. I CAN'T IMAGINE.
Power train, Dec 5, 2019
THE VEHICLE SHUTTERS WHEN SHIFTING GEARS AT LOW SPEED. OCCASIONALLY THE TRANSMISSION WILL HESITATE WHEN TAKEN OUT OF PARK INTO DRIVE. THE TRANSMISSION OVER HEATED WITHIN THE FIRST YEAR OF PURCHASED AND TOWED TO DEALERSHIP.
Power train, Dec 5, 2019
HAD TO HAVE 4 OR 5 DIFFERENT TRANSMISSION SERVICES DONE UNDER WARRANTY TO RESOLVE HARSH SHIFTING, ERRATIC SHIFTING, BUCKING ETC. INLUDING TOTAL CLUTCH REBUILDS, SOFTWARE FLASHES, AND TOTAL TCM REPLACEMENT AND THE ISSUE IS STILL NOT RESOLVED.
Fuel/propulsion system, Dec 5, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ADDING FUEL TO THE VEHICLE, IT WOULD NOT START RIGHT AWAY. THE VEHICLE ALSO FELT AS IF IT WOULD STALL WHEN HAVING TO SLOW DOWN IN TRAFFIC. MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, (434) 977-7960) DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE CANISTER PURGE VALVE. THE MANUFACTURER STATED THE SAME AS THE DEALER AND OPENED A CASE TO QUALIFY FOR REIMBURSEMENT IF THE VEHICLE WERE INCLUDED IN A FUTURE RECALL. THE FAILURE MILEAGE WAS 80,000.
Power train, Dec 3, 2019
VEHICLE ALERT "STOP SAFELY NOW" CAME ON AND VEHICLE DEPOWERED WHILE IN MOTION, DRIVING STRAIGHT ON APPROXIMATELY 8/28/2019. PROBLEM REPEATED MULTIPLE TIMES WHEN VEHICLE WAS SUBSEQUENTLY STOPPED SAME DAY. SIMILAR TO PROBLEMS EXPLAINED IN NHTSA CAMPAIGN NUMBER: 13V-523. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. PROBLEM REPEATED ITSELF EACH TIME A START WAS ATTEMPTED 11/25-12/3/19, WHILE CAR WAS PARKED.
Steering, Dec 2, 2019
CAR RECEIVED A STEERING ASSIST DEFAULT SERVICE REQUIRED CODE. LEFT US WITH NI POWER STEERING. CAR ONLY HAS 50,000 MILES ON IT. WARRANTY EXPIRED DUE TO HAVING CAR OVER 6 YEARS. IRONICALLY THE WARRANTY EXPIRED THE SAME DAY THE POWER STEERING WENT OUT. DID NOT HAVE ANY ISSUES LIKE THIS UNTIL FORD MECHANICS WORKED ON THE TRANSMISSION RECALL A WEEK PRIOR AND THEN GOT THIS CODE THE VERY NEXT WEEK.CAR WAS STATIONARY IN A WALMART PARKING LOT. CODE IS CONTINUOUS ON CAR AND WE ARE NOW AFRAID TO DRIVE IT.
Power train, Dec 1, 2019
TOOK FORD FOCUS TO AN ESTIMATOR AT THE FORD DEALERSHIP TAYLOR FORD AND REPORTED A MAJOR TRANSMISSION ISSUE. THEY STATED ITS A FEE IN ADVANCE AND IT IS ONLY LOOKING INTO ONE ISSUE CALLED MODULE ONLY THE REST WOULD BE ON US INCLUDING FEE TO HAVE THIS ISSUE/ RECALL LOOKED AT. NOW WE HAVE NO TRANS AND HAVE BEEN TOLD THIS IS A REAL AND YET CONCEALED ISSUE BY FORD AND ALL THEIR EMPLOYEES ? WHAT THE HECK, WE WERE ALMOST KILLED ON THANKSGIVING AND VEHICLE WE WERE RIDING IN WOULD NOT SHIFT.