2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Jan 19, 2017
I BOUGHT THE CAR IN FEB 27 2015. THE CAR WOULD SHUTTER CLIMBING HILLS AND ON TAKE OFF. WE TOOK IT TO THE SERVICE DEPT. AND WE WERE TOLD THERE WAS NOTHING WRONG 2 TIMES. FINALLY ON 09/2015 THEY DID A SOFTWARE UPDATE AND WAS TOLD IT WAS FIXED. THE PROBLEM STARTED UP AGAIN TOOK IT BACK IN 11/15 AND THEY REPLACED THE CLUTCH ASSEMBLY. THE PROBLEM CAME BACK AGAIN 5/2016 THEY DID ANOTHER SOFTWARE UPDATE. THE PROBLEM PERSISTED SO THEY INSTALLED UPDATED CLUTCHES AND SOFTWARE UPDATE.THE PROBLEM CAME BACK AGAIN ON 12/2016 WHEEL SPEED SENSOR FAILED , THEY REPLACED THE SENSOR AND ONCE AGAIN WAS TOLD THE PROBLEM WAS FIXED. IT IS NOW 01/2016 AND ONCE AGAIN THE PROBLEM IS BACK. TOOK IT TO THE SERVICE DEPARTMENT AGAIN .THE SERVICE TECH THAT TEST DROVE THE CAR WITH ME TOLD ME YEP IT IS SHUTTERING AGAIN AND TOLD ME TO STOP ON THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP THEN PRESS THE GAS PEDAL TO THE FLOOR UNTIL IT HITS 4TH GEAR THEN LET UP AND REPEAT IT ONE MORE TIME AND THAT WOULD CLEAN THE DUST OFF THE CLUTCHES. SO ONE AGAIN I HAVE AN APPOINTMENT TO HAVE THIS TRANSMISSION SERVICED AGAIN. WE HAVE CONTACTED FORD NUMEROUS TIMES AND THE FIRST TIME THEY WERE MORE THAN WILLING TO TRY TO FIX THE PROBLEM . NOW WHEN WE CONTACT THEM WE ARE TREATED LIKE WE ARE MAKING THIS UP.WE CALLED THEM A WEEK AGO AND A WOMAN BY THE NAME OF [XXX] AT [XXX] EXT [XXX] WAS SUPPOSED TO CONTACT ME WITHIN 24 HOURS. I STILL HAVE NOT TALKED TO HER AND I CALLED NUMEROUS TIMES AD LEFT MESSAGES. INSTEAD SOMEONE ELSE CONTACTED US AND PROCEEDED TO TELL US THE SHUTTERING WAS NORMAL. WHEN I TOLD THEM THIS WAS NOT NORMAL AND HAS ALMOST CAUSED AT LEAST 2 ACCIDENTS AND I WAS READY TO GET A LAWYER I WAS TOLD IF I GOT A LAWYER MY CASE WOULD BE CLOSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Latches/locks/linkages, Jan 19, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/21/17 *BF *CN
Structure, Jan 18, 2017
I BROUGHT THE VEHICLE IN JANUARY. IN MARCH, THE TRUNK POPPED OPEN WHILE I WAS DRIVING. IT HAS CONTINUED TO DO SO SINCE. I HAVE TAKEN THE VEHICLE TO THE DEALER AT 5 TIMES. THEY HAVE DONE 3 REPAIRS BUT THE ISSUE CONTINUES. IT SEEMS TO HAPPEN AT SPEEDS HIGHER THAN 35 MPH WHEN DRIVING FOR MORE THAN 35 MINUTES. I JUST PICKED THE VEHICLE UP FROM THE DEALER ON 1/17/17. ON 1/18/17, THE DASHBOARD INDICTED THE FRONT PASSENGER DOOR WAS OPEN WHILE I WAS DRIVING. ALL OF THESE OCCURRENCES WHILE I WAS DRIVING ON A HIGHWAY OR BACKROADS WITH LITTLE TO NO STOPPING. *TR
Power train, Jan 17, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Power train, Electrical system, Air bags, Jan 17, 2017, crash
MY TRANSMISSION WILL SLIP OUT OF GEARS LOSE POWER WHILE ACCELERATING AND STOPS COMPLETELY WHEN THAT HAPPENS DEALERSHIP REPLACES TCM TWICE AND CLUTCH ONCE BUT THE JERKING GEARS SLIPPING OUT AND SUDDEN LOSS OF POWER HAS NEVER BEEN RESOLVED ALSO MY A/C LINES HAVE HAD HOLES RUBBED INTO THEM FROM SERPENTINE BELT ANOTHER PROBLEM IS ELECTRICAL THE SYNC AND RADIO STOPPED WORKING AT 30000 MILES WAS FIXED UNDER WARRENTY AND STOPPED WORKING AGAIN AT 70000 MILES TOLD NOT UNDER WARRENTY ANY MORE IT IS VERY DANGEROUS BECAUSE OUT OF NOWHERE THE SPEAKERS WILL CRACK AT FULL VOLUME STARTLING DRIVER. ANOTHER PROBLEM AT 40000 MILES A CAR PULLES INTO MY PATH CAUSING ME TO SLAM INTO THE SIDE OF THERE CAR AT 45 MPH WITH NO TIME TO STOP MY AIRBAGS DID NOT DEPLOY CAUSING ME TO SMASH FACE OF WINDSHIELD AND SEAT BELT WAS FASTENED TOLD DEALERSHIP ABOUT THIS THEY SAID THE CAR HAS A SMART AIRBAG THAT CALCULATES THE RATE OF DECELERATION OF WHEN TO DEPLOY AIRBAGS NOT SURE HOW 45 MPH TO 0MPH IS NOT ENOUGH DECELERATION.
Steering, Jan 16, 2017
AFTER DRIVING ABOUT 10 MINUTES, I THOUGHT I HEARD A GRINDING NOISE AFTER STOPPING AT A STOPLIGHT ON A MAJOR FOUR LANE ROAD IN RUSH HOUR TRAFFIC. WHEN I STARTED TURNING LEFT ONTO A WINDY TWO LANE HIGHWAY, I INITIALLY DIDN'T HEAR A GRINDING NOISE, AND THEN DISTINCTLY HEARD IT AS I COMPLETED THE TURN. THE STEERING WHEEL BECAME VERY LOOSE, THEN SUDDENLY EXTREMELY TIGHT AND VERY DIFFICULT TO TURN LEFT OR RIGHT ON THE ROAD PLACING ME IN A LIFE THREATENING SITUATION. I IMMEDIATELY ATTEMPTED TO CALL THE DEALERSHIP BY MY HOUSE AND WAS UNABLE TO REACH THEM. AFTER CALLING THE FORD DEALERSHIP WHO LAST SERVICED MY VEHICLE, I WAS ADVISED TO BRING THE CAR IN IMMEDIATELY AND BE EXTREMELY CAREFUL WHILE DRIVING. HE STATED THERE MAY BE AN EXTENDED WARRANTY COVERING REPAIR. I DROVE THE CAR TO THE DEALERSHIP BY MY HOUSE WHO INFORMED ME OF THE DOOR LATCH RECALL AS WELL. AFTER BEING TOLD THE NEXT DAY THE POWER STEERING RACK/GEARBOX WAS DEFECTIVE AND IT WOULD BE $1800 TO REPAIR, I CALLED FORD CUSTOMER SERVICE WHO WAS OF NO SERVICE. I RECEIVED A CALL FROM A FORD REGIONAL MANAGER OFFERING FOR ME TO PAY A PORTION OF THE COST. I DECLINED AND REQUESTED SPEAKING WITH THEIR SUPERVISOR BASED ON THIS BEING A PROBLEM FORD IS AWARE OF AND HAS YET TO RECONCILE. FURTHERMORE, FORD PLACED RESPONSIBILITY ON THE DEALERSHIP TO MAKE AN OFFER FOR REPAIR WHEN THIS IS A MANUFACTURER ISSUE. THE DEALERSHIP HAS BEEN THE ONLY REASONABLE AND UNDERSTANDING ENTITY TO DATE. I BOUGHT THIS CAR BRAND NEW TO GET ME TO AND FROM WORK, AND EVENTUALLY GIVE TO MY 17 DAUGHTER. I'M ACTIVE DUTY MILITARY AND APPALLED FORD HAS THE AUDACITY TO NOT REPAIR A LIFE THREATENING ISSUE. ALTHOUGH I HAVE THE STRENGTH TO STEER THE VEHICLE ON A TWO LANE, WINDING ROAD, MY DAUGHTER WOULD NOT! *TR
Power train, Jan 16, 2017
WHEN PRESSING GAS FROM A STOP THE CAR SHUTTERS CAUSING A STALLING THEN JERKING MOTION.
Power train, Jan 13, 2017
TRANSMISSION FAULT: AS I WAS DRIVING THE VEHICHLE BEGAN TO SWERVE AND SLOW DOWN. AS I TRIED TO MAINTAIN CONTROL I ATTEMPTED TO GIVE THE CAR GAS BUT IT WOULD NOT MOVE. LUCKILY I WAS ABLE TO HIT THE FLASHERS AND CARS BEHIND ME WENT AROUND. TRANSMISSION FAULT APPEARED IN THE INFO SCREEN. THE CAR WAS PURCHASED IN 2014 AND HAS ALWAYS HAD A STUTTER AND SHAKE DURING ACCELERATION AND DECELERATION. ALSO WHEN PUTTING IT IN GEAR A GRINDING SOUND IS HEARD. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY SAY "OH IT JUST TAKES GETTING USED TO". THEY HAVE ALSO CLAIMED TO "RESET" IT. WITH THE CAR STOPPING AND SWERVING I WAS VERY FORTUNATE NOT TO BE IN A SEVER ACCIDENT. THIS HAPPENED RIGHT NEAR THE TURNPIKE AND LARGE SEMIS AND HEAVY TRAFFIC WERE AROUND. I WAS ABLE TO GET TO THE ROADSIDE AND CALL FOR HELP. FORD KNOWS THERE IS A PROBLEM. THEY HAVE EXTENDED THE WARRANTY ON TRANSMISSION UNTIL 100,000. BUT THIS PROBLEM IS DANGEROUS. IT NEEDS TO BE RECALLED ASAP. SEVERAL THOUSAND COMPLAINTS AND LAWSUITS HAVE BEEN FILED. (SEE ATTACHMENT)
Steering, Jan 12, 2017
STEERING COMPLETELY FAILED TWICE, ONCE IN TRAFFIC. THIS POSED A SIGNIFICANT SAFETY RISK TO THE GENERAL PUBLIC AND THE VEHICLE. FAILURE CAUSED SIGNIFICANT CONTACT WITH CURB ON ROADSIDE. SPEED WAS APP. 35 MPH. OCCURRED ON HIGHWAY 100 IN MILWAUKEE COUNTY, WI. SECOND FAILURE HAPPENED SHORTLY AFTER FORD DEALER REPROGRAMED STEERING SYSTEM DUE TO INTERMITTENT STEERING FAILURES. DURING THIS INSTANCE STEERING FAILED WHEN CAR WAS STARTED (THIS HAPPENED JUST PRIOR TO THE MOST SIGNIFICANT ISSUE WHICH WAS THE STEERING FAILURE IN TRAFFIC). CAR WAS LESS THAN 1,000 MILES OUT OF WARRANTY THUS CAUSING SIGNIFICANT OUT OF POCKET REPAIRS COSTS.
Power train, Traction control system, Dec 29, 2016
TRACTION CONTROL IS A HAZARD, WHEN YOU NEED POWER TO THE WHEELS AND THE TRACTION CONTROL ENGAGES YOU HAVE ZERO POWER. WHILE GOING UP A SLIGHT INCLINE WITH SNOW ON THE SURFACE THE WHEELS SPUN BRIEFLY AND ENGAGED THE TRACTION CONTROL, LOST ALL POWER TO THE FRONT WHEELS AND HAD TO BACK DOWN. TALKING WITH THE DEALER THEY SAID IT IS NORMAL, NOT SAFE, BUT NORMAL. NOW, YOU CAN TURN THE TC OFF BUT REQUIRES MULTIPLE STEPS WITH PROGRAMMING SWITCH IN THE STEERING WHEEL, PLUS, EVERY TIME YOU TURN VEHICLE OFF IT RESETS TC TO ON. THERE NEEDS TO AN EASY ACCESS SWITCH TO TURN TC OFF WHILE DRIVING OR AT THE VERY LEAST, FORD NEEDS TO REPROGRAM THE VEHICLES SO WHEN YOU TURN TC OFF, IT STAYS OFF UNTIL YOU TURN BACK ON. LOOSING POWER IN TRAFFIC ON A HILL COULD BE VERY DANGEROUS AND AT THE BEST CAUSES YOU TO BACK DOWN. *TR
Power train, Dec 24, 2016
I BOUGHT THIS CAR USED IN DECEMBER 2015. IT HAS BEEN IN THE SHOP TWICE SINCE I BOUGHT IT . IT SHUDDERS WHEN TAKING OFF AND GOING UP A HILL. IT ALSO ROLLS BACKWARD BY ITSELF. IT IS DEFINITELY UNSAFE TO DRIVE. I BOUGHT ADDITIONAL WARRANTY WITH IT. I WAS JUST INFORMED WHEN I PICKED IT UP AFTER BEING REPAIRED THE LAST TIME THAT FORD FOCUS HAS A JUNK TRANSMISSION AND WILL GOT OUT AGAIN. I REALIZE THAT IT IS NOT COVERED UNDER THE LEMON LAW BECAUSE IT WAS PURCHASED USED BUT THE MAIN CONCERN IS THE SAFETY. IT ROLLED BACKWARDS ON A SLIGHT HILL EVEN THOUGH I HAD MY FOOT ON THE BRAKE. IT WAS A CITY STREET. LUCKILY, THE PERSON BEHIND ME WAS NOT TOO CLOSE AND THE I HAD STOPPED A LITTLE WAYS FROM THE PERSON IN FRONT OF ME, BECAUSE I HAD TO GAS IT TO GET IT TO QUIT ROLLING BACKWARDS.
Power train, Engine, Dec 23, 2016
THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO GAIN SPEED AGAIN. I IMMEDIATELY GOT OFF OF THE FREEWAY PULLED INTO A PARKING LOT TO LOOK THE CAR OVER. TURNED OFF THE CAR TO CALL SOMEONE, TRIED TURNING THE CAR BACK ON WITHIN 5 MINUTES AND THE CAR HAD COMPLETELY LOCKED DOWN, HAD TO CALL A TOW TRUCK TO TOW TO DEALER CAR HAD 21,000 MILES ON IT. DEALER STATED THE ISSUE WOULD BE FIXED SOME TYPE OF UPDATE NEEDED DONE TO THE TRANSMISSION. THE UPDATE DID NOT FIX THE PROBLEM BUT THE DEALER STATES EVERYTHING IS WORKING PROPERLY. THE CAR STILL HESITATES ON ACCELERATION. I BOUGHT THE CAR FOR MY TEEN DRIVER BUT I AM AFRAID TO LET HIM DRIVE IT BECAUSE I DON'T KNOW HOW SAFE THE CAR IS. THERE IS A SERIOUS ISSUE WITH HOW THIS CAR OPERATES ON ACCELERATION. *TR
Power train, Dec 23, 2016
MY CAR WAS NOT FIXED. THE CAR CONTINUES TO HESITATES OR PUTTERS WHILE DRIVING. I WAS WONDERING IF THE GOVERNMENT COULD FILE A CLASS ACTION SUIT AGAINST FORD CONCERNING THIS PROBLEM. I TALKED TO A REPRESENTATIVE AT CORPORATE OFFICE AND THAT PERSON SEEMS TO NOT BE CONCERNED. HE TOLD ME THAT THE ONLY OPEN RECALL WAS CONCERNING THE DOOR LATCH. RECALLS WERE VIN SPECIFIC. HOW OUTRAGEOUS IS THAT. PLEASE HELP ME WITH THIS PROBLEM. I AM A FAITHFUL FORD PURCHASER. FORD SHOULD BE HELD ACCOUNTABLE FOR ITS PRODUCT. CAN AN RECALL BE REISSUED DUE TO LACK OF EFFECTIVENESS? THANK YOU FOR YOUR TIME AND RESPONSE. I DON'T KNOW WHEN THE PROBLEM FIRST STARTED. *TR
Power train, Seat belts, Visibility/wiper, Dec 21, 2016
I CONTACTED FORD LOCAL AND CORPORATE. FORD CORPORATE TOLD ME THAT RECALLS WERE VIN SPECIFIC. I TOLD THEM THAT WAS CONCERNING. I AM STILL HAVING PROBLEMS WITH MY PUTTERING CAR. I TOOK THE CAR IN FOR A RECALL PREVIOUSLY AND THE PROBLEM WAS NOT FIX. THE GENERAL MANAGER CALLED ME IN RESPONSE TO MY NOT BEING SATISFIED. HE LEFT A MESSAGE. I DID NOT RETURN HIS CALL. RECENTLY, I GOT ANOTHER RECALL CONCERNING DOOR LATCH. I SET UP AN APPOINTMENT FOR THAT RECALL. THE PREVIOUSLY RECALL WITH THE SWITCH WAS NOT FIXED PROPERLY. NOW MY CAR DEFROST SYSTEM IS NOT WORKING. SOMETIMES MY SEATBELT WON'T BUCKLE. WHY WANT FORD TAKE RESPONSIBILITY CONCERNING THEIR PRODUCTS. I AM AN AVID FORD BUYER. PLEASE DOCUMENT MY CONCERNS CONCERNING BY ENGINE STALLING, DEFROSTER AND SEATBELT. I NOTICED THAT THERE WERE 8 RECALLS FOR THE 2014 FORD FOCUS. I RELAYED THIS TO FORD. THEY TOLD ME THAT RECALL WERE VIN SPECIFIC. I HAVE CONTACTED YOU BEFORE CONCERNING A COMPLAINT. I AM SCHEDULE TO VISIT LOCAL FORD SERVICE DEPARTMENT FOR THE DOOR LATCH RECALL TOMORROW. THANK YOU FOR YOUR RESPONSE AND HELP. I REALLY DON'T REMEMBER THE DATES OF ALL THESE PROBLEMS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Dec 20, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STARTING TO DRIVE THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,343.
Electrical system, Dec 19, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED THE WIRING HARNESS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Latches/locks/linkages, Dec 19, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Dec 17, 2016
ENGINE OVER REVVING TO SHIFT. NO ENGINE REVVING OR ACCELERATION WHILE TURNING. ROUGH SHIFTING. ENGINE HESITATION. CANNOT MAINTAIN HIGHWAY SPEED.GEARS SLIPPING. THIS IS THE SECOND CLUTCH PACK (THEY LAST ABOUT 10K MILES) ON A VEHICLE WITH 21,000 MILES. THE CAR WAS DANGEROUS TO DRIVE AND HAD TO BE TOWED TO THE SERVICE CENTER.
Power train, Other or unspecified, Dec 13, 2016
I FILED A COMPLAINT UNDER THE MN LEMON LAW DUE TO REPEATED TRANSMISSION ISSUES ON MY CAR. WHEN DRIVING THE VEHICLE IT IS QUITE NOTICEABLE THAT THE TRANSMISSION DOES NOT SHIFT PROPERLY BECAUSE IT CAUSES THE VEHICLE TO SHUDDER WHEN SHIFTING. THE VEHICLE IS AN AUTOMATIC TRANSMISSION, BUT AT TIMES IT FEELS LIKE I'M DRIVING A VERY SENSITIVE MANUAL TRANSMISSION AND WILL CAUSE A SHUDDER FEELING AT SHIFT. I HAVE TAKEN MY VEHICLE IN TO NORTH COUNTRY FORD IN COON RAPIDS, MN ON 4 SEPARATE OCCASIONS. THE DATES WERE 8/27/15, 10/16/2015, 2/18/16 AND 8/21/16. THE DEALER HAS BEEN UNABLE TO PERMANENTLY FIX THE ISSUE AND MY CONCERN IS THAT THIS HAS BEEN A REPEATED PROBLEM WITH MY CAR AND THAT IT COULD BE COSTLY TO ME IN THE NEAR FUTURE. *TR
Power train, Electronic stability control (ESC), Engine, Dec 11, 2016
SINCE I PURCHASED THE VEHICLE (NEW), I HAVE HAD PROBLEMS WITH THE ENGINE. I HAVE TAKEN IT TO BE REPAIRED TO AN AUTHORIZED FORD DEAL DURING THE 3 YEARS I HAVE OWNED IT - ONCE, THEY REPLACED/REBUILT THE CLUTCH, TWICE FOR UPDATES TO THE COMPUTER, AND A SEPARATE TIME FOR THE TIRES AND WHEEL WELL (THE DEALERSHIP SAID SOME OF THE PROBLEMS WERE CAUSED BY UNEVENNESS IN TIRES, THE WHEEL WELL ALSO NEEDED REPAIR AFTER MY TIRES WERE ROTATED). THE CAR CONSISTENTLY STRUGGLES TO ACCELERATE AFTER COMING TO STOP, SUCH AS AT A YIELD, MERGE, STOP SIGN, STOP LIGHTS, OR FROM SLOWING DOWN. IT SHAKES, JERKS, STUTTERS, MAKES A CREAKING METAL SOUND, AND MOST CONCERNING, STALLS. I HAVE BEEN TOLD BY THE DEALERSHIP THE VEHICLE NEEDS TO LEARN MY DRIVING STYLE, HOWEVER, THREE YEARS IS AN UNACCEPTABLE AMOUNT OF TIME. I TAKE THE CAR TO THE DEALERSHIP FOR ALL MAINTENANCE. I HAVE MY OIL CHANGED AND TIRES ROTATED REGULARLY, IN ADDITION TO THE INSPECTION DONE BY THE DEALERSHIP AT THAT TIME. WHEN I PRESS ON THE GAS FROM A SLOWED OR STOPPED POSITION, THE CAR SHOULD ACCELERATE, BUT IT STALLS. IT CONSISTENTLY STALLS EVERY TIME I DRIVE IT. THIS IS NOT SAFE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR. I HAVE CONTINUED TAKING IT FOR REPAIRS TO A FORD AUTHORIZED DEALERSHIP ONLY, LEAVING THE VEHICLE FOR DAYS AT A TIME, AND THE PROBLEM HAS NOT BEEN RESOLVED. ADDITIONALLY, THE MILEAGE I GET WITH THE CAR IS LOWER THAN EXPECTED AND A FORD EMPLOYEE ASSERTED TO ME IT IS DUE TO THE ENGINE ISSUES.
Power train, Dec 10, 2016
WHILE BRAKING, THE "STOP SAFELY NOW" MESSAGE APPEARS AND ONCE STOPPED, THE CAR LOSES ALL MOTIVE POWER. OCCURRED FIRST IN NOV 2015 AND DEALER REPLACED WIRING HARNESS. PROBLEM RECURRED IN OCT. 2016 AND DEALER PERFORMED RECALL TSB. PROBLEM RECURRED A 3RD TIME IN NOV 2016 AND DEALER WAS ABLE TO REPLICATE FAILURE WHILE IN FOR SERVICE. "REPAIR" IMPLEMENTED DID NOT RESOLVE THE PROBLEM AS THE CAR HAD 4TH INCIDENT WHILE DRIVING OFF THE DEALER LOT. DEALER CURRENTLY HAS THE CAR AND IS IN COMMUNICATION WITH FORD.
Power train, Dec 9, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED AND MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND WOULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 03/29/17LJ *CN
Power train, Dec 8, 2016
TRANSMISSION SHUDDERS WHILE CHANGING GEARS. HAD BOMMARITO FORD DEALERSHIP IN HAZELWOOD, MO INSPECT ON 12/7/2016. WAS TOLD THE CLUTCH NEEDS REPLACEMENT. THE CAR HAS 19,674 MILES WHEN INSPECTED. CLUTCH IS BACKED ORDER AND THE CAR HAS NOT BEEN FIXED.
Power train, Engine, Dec 8, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 73,500.
Power train, Other or unspecified, Dec 7, 2016
MY CAR HAS BAD HESITATION INCREDIBALLY JERKY WHEN STARTING GRINDING NOISES TRANSMISSION NOT SHIFTING PROPERLY FORD MECHANICS HAVE ADMITTED TO KNOWING ABOUT THE PROBLEM AND HAS TOLD FORD THAT IT IS DANGEROUS. HESITATION WHEN ACCELERATING ESPECIALLY AT LOWER GEARS. MAKE SIT VERY DANGEROUS TO CROSS BUSY INTERSECTIONS. CURRENTLY DON'T HAVE ANY PICTURES BUT PLAN TO START RECORDING MY CAR.