2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Electrical system, Dec 5, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING 75 MPH ON THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/07/2017*CT CONSUMER STATE VEHICLE IS STILL STALLING AT TIMES. UPDATED 7/13/18*JB *TR
Power train, Dec 5, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. ALSO, THE PCM/TCM CLUTCH NEEDED TO BE RE-LEARNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 27,300.
Air bags, Dec 1, 2016, crash
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INVOLVED IN A FOUR VEHICLE COLLISION, AIRBAGS DID NOT DEPLOY. *SMD
Structure, Nov 29, 2016
NHTSA RECALL NUMBER: 16V643 RECALL DATE: SEPTEMBER 2, 2016 MANUFACTURER RECALL NUMBER: 16S30 A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION.
Power train, Engine, Nov 29, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER ATTEMPTING TO DRIVE, THE VEHICLE REACHED FIRST AND SECOND GEAR, STALLED, BUT CONTINUED TO ROLL. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING AND FELT UNSAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 40.
Seat belts, Nov 28, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO BUCKLE THE PASSENGER SIDE SEAT BELT, THE SEAT BELT WOULD NOT RETRACT AND LOCK INTO A SECURED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Power train, Nov 28, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED OR ACCELERATED AS SOON AS THE BRAKE PEDAL WAS RELEASED AND WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED. THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE CLUTCH WAS REPLACED. THE FAILURE RECURRED 1,000 MILES LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A THIRD TIME WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED AGAIN. THE CONTACT STATED THAT THE CLUTCH ALSO NEEDED TO BE REPLACED, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS GIVEN THE NUMBER CSP:14M01 TO HAVE THE WARRANTY EXTENDED. THE FAILURE MILEAGE WAS 35,000.
Power train, Nov 28, 2016
JERKING, SHUTTERING TRANSMISSION FROM STANDSTILL... SINCE I PURCHASED THE VEHICLE NEW.
Power train, Nov 28, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VIBRATED ABNORMALLY. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,999.
Power train, Nov 25, 2016
FROM THE FIRST WEEK I HAD THE CAR SOMETHING HAS BEEN WRONG WITH THE TRANSMISSION. IT JERKS AND DOESN'T ACCELERATE LIKE IT SHOULD, MAKES A HORRIBLE CRUNCHING SOUND. SEVERAL TIMES I HAVE BEEN IN THE TURNING LANE AND HAD AMPLE ROOM TO TURN BEFORE A CAR GOT TO ME BUT THE CAR JERKS AND STALLS SO THAT I HAVE ALMOST BEEN HIT BECAUSE IT HAS NO POWER. THE DEALER HAD THE CAR FOR A WEEK, SAID THEY "COULDN'T REPLICATE" WHAT I REPORTED. IT DOESN'T DO IT EVERY TIME BUT IF THEY REALLY DROVE IT FOR A WEEK, IT WOULD HAPPEN. EVERYONE WHO EVER RIDES IN THE CAR WITH ME ASKS WHY IT CHUGS LIKE IT DOES. I'M GOING TO GET INTO A WRECK ONE DAY BECAUSE I SHOULD HAVE PLENTY OF TIME TO MAKE MY TURN BUT THE CAR STALLS AND CHUGS SO MUCH THAT IT TAKES MUCH LONGER THAN IT SHOULD TO GET SAFELY INTO WHERE I AM TURNING. IT MAKES ME PICK A DATE BELOW, BUT THIS IS A SEVERAL TIMES A WEEK FOR 3 YEARS OCCURRENCE.
Latches/locks/linkages, Nov 23, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 AND 16V698000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/14/17*LJ
Power train, Nov 21, 2016
ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".
Air bags, Seat belts, Nov 21, 2016, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT PAYING ATTENTION TO 3 PEDESTRIANS, A MOTHER AND 2 YOUNG CHILDREN, WHEN A VEHICLE CAME OUT OF NOWHERE CAUSING HER TO CRASH INTO THE SIDE OF THE VEHICLE. THE STEERING WHEEL AIRBAG FAILED TO DEPLOY BUT THE KNEE BOLSTER AIRBAG DID DEPLOY AND THE SEATBELT TENSIONER ACTIVATED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT BREAST CAUSED BY THE PRESSURE OF THE SEAT BELT THAT RETRACTED DURING THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GATE COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *SM
Structure, Nov 21, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AND/OR BEING DRIVEN IN THE RAIN, WATER WOULD FLOOD THE CABIN. THE DEALER REPLACED THE DOOR INSULATION; HOWEVER, THE ISSUE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT CONSUMER STATED HE WAS TOLD WEATHER STRIPPING HAD FAILED AND WAS REPAIRED. UPDATED 7/9/18*JB *TR
Steering, Nov 20, 2016
AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.
Latches/locks/linkages, Nov 18, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Fuel/propulsion system, Nov 17, 2016
I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.
Power train, Nov 17, 2016
THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.
Engine, Nov 16, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,858.
Power train, Nov 16, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION, JERKING, AND SHUTTERING WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SHUTTERING TRANSMISSION. THE REMEDY WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Power train, Nov 15, 2016
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB
Latches/locks/linkages, Nov 14, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOORS FAILED TO UNLOCK MANUALLY AND WITH THE KEY FOB. THE MANUAL KEY ONLY OPENED THE DRIVER DOOR AND NOT THE PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,248.
Power train, Nov 14, 2016
TRANSMISSION HESITATION FROM A STOP POSITION TO START AN ACCELRATION.
Power train, Nov 7, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE AND THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CRANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Other or unspecified, Nov 7, 2016
REAR WINDOW BLEW OUT WHILE DRIVING 45MPH OUTSIDE TEMPERATURE WAS 35 DEGREES .THIS HAPPENED 2 MILES FROM HOME RESIDENCE.SO WITHIN 4 MINUTES OF DRIVING