2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Sep 15, 2015
VEHICLE SHAKES, SHUDDERS ON ACCELERATION. ALSO, BOGS DOWN ON TAKE OFF FROM A STOP. THIS CAR SHAKES SO BAD IT KNOCKS COFFEE OUT OF MY CUP. ALSO, PULLING OUT INTO ONCOMING TRAFFIC IS ALMOST IMPOSSIBLE. WHEN YOU PUT YOUR GAS PEDAL TO THE FLOOR AND GET ALMOST NO RESPONSE YOU FEAR FOR YOUR LIFE.
Power train, Sep 14, 2015
SEPTEMBER 10, 2015. 2014 FORD FOCUS SE. TRANSMISSION SLIPPING, GRINDING, HESITATING AND MAKING LOUD NOISES.VERY UNSAFE DRIVING CONDITIONS. HAD THE FORD DEALER SERVICE DEPARTMENT LOOK AT IT AND THEY MADE AN UPDATE TO THE PROGRAMMING. IT WAS WORSE AFTER THIS SO I TOOK IT BACK THE SAME DAY. IT WAS EVEN WORSE AFTER THEY WORKED ON IT THE SECOND TIME. I ASK IF I COULD LEAVE IT WITH THEM UNTIL THEY COULD FIX IT AND THE SERVICE ADVISOR SAID, "MY MECHANIC SAYS THERE IS NOTHING WRONG WITH THE CAR SO THERE IS NOTHING I CAN DO. I ASK IF HE HAD DRIVEN THE CAR AND HE SAID HE DID AND NOTICED THE ISSUES I WAS TALKING ABOUT BUT FORD SAYS THAT IS THE NATURE OF THIS TRANSMISSION.
Other or unspecified, Sep 12, 2015
THE VEHICLE FREQUENTLY SHAKES WHILE IDLING AT A STOP AND THEN WHEN PRESSING THE ACCELERATION HESITATES AND JUMPS FORWARD AND STOPS LIKE I AM PRESSING THE BRAKE AND GAS PEDAL ALTERNATELY WHICH I AM NOT. VERY SCARY. HAPPEN YESTERDAY AND I WAS ALMOST REAR ENDED. UNSAFE CONDITION. PLEASE HELP NHTSA.
Power train, Sep 10, 2015
WHILE PULLING FROM A STOP SIGN, IN THE PROCESS OF THE DCT TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR, THE ENGINE SPEED ABRUPTLY JUMPED TO 7,000 RPM AS THE TRANSMISSION BEHAVED AS IF A MISSED SHIFT HAD OCCURRED OR THE CLUTCH WAS SLIPPING. THIS WAS THE WORST SUCH INCIDENT INVOLVING MANY MISSED OR ERRATIC/SEARCHING SHIFTS THAT CAN BE DISCONCERTING OR DANGEROUS DEPENDING ON TRAFFIC CONDITIONS AND SITUATIONS. EVEN THOUGH I UNDERSTAND THE OPERATIONAL CHARACTERISTICS OF THE FORD FOCUS DCT IS DIFFERENT WHEN COMPARED TO A TRADITIONAL AUTOMATIC TRANSMISSION, THE ERRATIC AND ANOMALOUS OPERATIONAL PERFORMANCE OF THIS DESIGN IS POORLY EXECUTED.
Power train, Vehicle speed control, Sep 9, 2015
THE CAR IS UNSAFE TO DRIVE AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW. AS I PULLED OUT INTO TRAFFIC THE CAR SUDDENLY LOST POWER REQUIRING ME TO QUICKLY PUSH THE GAS PEDDLE TO THE FLOOR TO AVOID GETTING REAR-ENDED. THE CAR ONLY SLIGHTLY ACCELERATED, THEN JERKED FORWARD INTO A HARD ACCELERATION AND SOUNDED LIKE THE ENGINE WAS GOING TO EXPLODE. EVEN THOUGH I KNOW ABOUT THIS BEHAVIOR, (AND TRY TO TAKE STEPS TO AVOID SCENARIOS LIKE THIS), THE OCCURRENCE OF THIS BEHAVIOR IT IS VERY REGULAR, (SEVERAL TIMES A WEEK), YET ERRATIC AND UNPREDICTABLE, MEANING I CAN NOT TAKE MEASURE THAT GUARANTEE IT WILL NOT HAPPEN, NOR SHOULD I HAVE TO. I HAVE SPOKEN WITH THE DEALERSHIP ABOUT THIS ERRATIC BEHAVIOR ONLY TO BE TOLD IT WILL GET BETTER AS I DRIVE IT AS THE TRANSMISSION LEARNS MY DRIVING HABITS AND WILL ADAPT. I HAVE DRIVEN MANY CARS AND TRUCKS FOR OVER 40 YEARS AND HAVE NEVER HAD A PROBLEM DRIVING ANY TYPE VEHICLE. I CAN EMPHATICALLY STATE THAT THIS TRANSMISSION HAS NOT ADAPTED TO ANYTHING. AT ALL. MY CONCERN IS THAT THE MORE MILES I PUT ON THE CAR WAITING FOR IT TO ADAPT, AS PER THE DEALER, THE FURTHER AWAY I GET FROM BEING PROTECTED BY ANY TYPE LEMON LAW. MY BASIC COMPLAINT IS THAT THIS CAR IS UNSAFE TO DRIVE BECAUSE OF THE TRANSMISSION AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW IN FEBRUARY 2015. AND, I AM TOLD BY FORD TO JUST DRIVE IT BECAUSE THIS IS NORMAL!?!
Other or unspecified, Sep 8, 2015
SOMETIMES WHEN I LET OFF THE BRAKE AND PRESS ON THE GAS THE CAR JERKS AND STUDDERS IT HAS ALSO DONE THE SAME THING EVEN WHEN I DID NOT HAVE MY FOOT ON THE BRAKES. BEEN DOING THIS FOR A LONG TIME ONLY GOT 9,800 MILES ON IT FINANCED IT NEW
Power train, Sep 8, 2015
THE TRANSMISSION SHUTTERS AND SHAKES AND DOESN'T GO INTO GEAR SMOOTHLY. WHEN PULLING OUT INTO AN INTERSECTION IS VERY HAZARDOUS BECAUSE IT DOESN'T SHIFT PROPERLY TO ACCELERATE. IT IS A CONSTANT PROBLEM NOT INTERMITTENT. THERE IS USUALLY A LOUD CLANGING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE FORD DEALERSHIP AND THE SERVICE BULLETIN WAS PERFORMED WHICH DID NOT HELP AND THEY ORDERED A NEW CLUTCH. WITH THE ENORMOUS AMOUNT OF THESE SAME ISSUES I HAVE BEEN WAITING 7 WEEKS FOR A CLUTCH TO COME IN AND IT DOESN'T APPEAR THAT IT WILL BE ARRIVING ANYTIME SOON. BEING A POLICE OFFICER FOR OVER 23 YEARS I CAN RECOGNIZE THIS ISSUE AS CAUSING FATALITIES, IF IT HAS NOT HAPPENED ALREADY. I DEAL WITH INATTENTIVE DRIVERS ON A DAILY BASIS AND THIS IS A PRIME RECIPE FOR SOMEONE NOT FOCUSED AND PULLING OUT WITH A HESITANT TRANSMISSION WHICH WOULD CAUSE A DEADLY ACCIDENT. I HOPE YOU GATHER ENOUGH INFORMATION TO REACH A REMEDY TO THIS POTENTIALLY FATAL COCKTAIL. THANK YOU FOR YOUR TIME. *TR
Power train, Sep 8, 2015
VEHICLE STUMBLES WHEN ATTEMPTING TO ACCELERATE ON TO A FREEWAY. BY "STUMBLE" I MEAN LOST POWER AS I PRESSED ON THE ACCELERATOR. I CAME INCHES FROM BEING REAR ENDED BY A SEMI TRACTOR TRAILER. THIS INCIDENT HAS HAPPENED 4 OTHER TIMES SINCE. VERY, VERY DANGEROUS.
Steering, Sep 8, 2015
I DROVE 200 MILES, STOPPED FOR GAS, AND UPON STARTING THE ENGINE THERE WAS A WARNING LIGHT AND A LOSS OF POWER STEERING. I DROVE TO A HOTEL, UNLOADED OUR LUGGAGE, AND RETURNED TO THE CAR AFTER 10 MINUTES. UPON STARTING THE ENGINE, I FOUND THAT THE WARNING LIGHT WAS OUT AND THE POWER STEERING WAS NORMAL. TEN DAYS LATER, THE SAME THING HAPPENED; THAT IS, I DROVE 200 MILES, STOPPED FOR GAS, LOST THE POWER STEERING, WENT TO A HOTEL, AND UPON STARTING THE ENGINE THE POWER STEERING HAD RETURNED. WITHOUT POWER STEERING, THE CAR WAS CONTROLLABLE BUT IT WAS NOT EASY AND A FRAIL PERSON WOULD HAVE DIFFICULTY.
Electronic stability control (ESC), Fuel/propulsion system, Sep 5, 2015
FIRST INCIDENT CAR WOULDN'T START, 2ND INCIDENT TOOK CAR IN FOR LURCHING, SHUDDERING, 3RD INCIDENT ROLLING BACK (CAR STILL SHUDDERING) THEY SAID THIS WAS WITHIN NORMAL SPECS. 4TH INCIDENT HAVE BEEN IGNORING IT (BECAUSE IT IS NORMAL??!!) ... STILL SHUDDERING, LURCHING ON TAKE OFF FROM A STOP, ALSO TIRES ARE MAKING A "TIRE SOUND" SECONDARY TO TRANSMISSION (MOST LIKELY DUE TO TRANSMISSION ISSUES)... BOYFRIEND AND PEP BOYS SAY THIS IS NOT NORMAL THAT ITS THE TRANSMISSION. TAKING IT BACK IN ON THE 15TH OF SEPT. 2015, VERY FRUSTRATING. HAVING BOYFRIEND TAKE IT BACK IN BECAUSE WE BELIEVE THAT AUTOMOTIVE IS STILL A SEXIST INDUSTRY. HAVE 2 CASE NUMBERS GIVEN TO ME. CERTAIN IT IS A LEMON, NOT SURE WHERE TO GO FROM HERE. HATE MY CAR.
Power train, Sep 4, 2015
WHEN PULLING OUT INTO TRAFFIC FROM A STOP, I SIGNALED AND STARTED TO PULL OUT. WHILE PULLING OUT, THE CAR JERKED BACKWARDS AND HESITATED. A CAR BEHIND ME WAS A FEW INCHES AWAY FROM HITTING ME. DUE TO THE TRANSMISSION HESITATING IT ALMOST CAUSED AN ACCIDENT. IN MY 2 YEARS OF OWNERSHIP, I HAVE HAD THE TRANSMISSION REPAIRED TWICE AND WILL BE CONTACTING THE DEALERSHIP ASAP FOR A 3RD REPAIR.
Power train, Sep 4, 2015
THIS CAR IS JUST OVER A YEAR OLD. WE HAVE BEEN BACK TO THE DEALER FOUR TIMES TO REMEDY THE PROBLEM. THE PROBLEM PERSISTS. THE VEHICLE BUCKS, SHUTTERS AND LOOSES POWER WHILE TRYING TO ACCELERATE. WHILE ON THE MASS PIKE, THIS OCCURRED WHILE IN HEAVY TRAFFIC. (STOP AND GO). THE VEHICLE WAS ALMOST REAR ENDED AND THE VEHICLE ALMOST STRUCK THE CAR IN FRONT ON MANY OCCASIONS. THE HESITATION, THEN SUDDEN ACCELERATION IS NOT SAFE.
Power train, Sep 3, 2015
I RECENTLY PURCHASED A 2014 FORD FOCUS WITH 33000 MILES. IMMEDIATELY THE CAR STARTED DISPLAYING WHAT A MECHANIC DESCRIBED TO ME AS TRANSMISSION ISSUES. TO INCLUDE, SHUTTERING, DELAYED RESPONSE, JOLTING, HESITATING WHEN TAKING OFF, SLIPPING, STALLING, AND GOING BACKWARDS ON A HILL. THIS BECAME A REAL CONCERN WHEN I WAS TURNING, THE VEHICLE STARTED TAKING OFF, IT BOGGED DOWN, LOST POWER AND RESPONSIVENESS AND THEN JOLTED. THIS OCCURRED WHILE IN AN INTERSECTION. THE DELAY WAS SIGNIFICANT ENOUGH THAT THE VEHICLE COMMON TOWARDS SWERVED OUT OF THE WAY. THERE WAS NO ACCIDENT BUT COULD HAVE GONE A LOT WORSE. SECOND THE TRANSMISSION HAD THE SAME ACTION WHEN PASSING ON THE INTERSTATE, BOGGED DOWN AFTER ITS STARTED GOING AND THE PERSON CAME VERY CLOSE. I JUST BOUGHT THIS CAR, AND AM CONCERNED. I CONTACTED FORD, NO RESPONSE. I TOOK IT TO A DEALER PHIL LONG FORD IN COLORADO SPRINGS, THEY INITIALLY SAID ITS SUPPOSE TO DO THAT AND ITS NORMAL. I HAD TO EXPLAIN THE SAFETY ISSUES AND WHAT WAS GOING ON BEFORE THEY WOULD SCHEDULE SOMEONE TO LOOK AT IT. THE FIRST TIME THEY WILL LOOK AT IT IS IN TWO MONTHS. NOW AM IN A PROBLEM, BECAUSE I EITHER DON'T DRIVE THE CAR AND PAY RENTAL COSTS OR DRIVE SOMETHING THAT COULD CAUSE AN ACCIDENT. I JUST BOUGHT THIS, AND I SHOWED IT TO TWO PEOPLE TODAY TO TRY AND SELL, BOTH EXPERIENCED THE TRANSMISSION ISSUE. ONE DIDN'T EVEN OFFER, THE OTHER GAVE SUCH A PRICE THAT THEY COULD REPLACE THE TRANSMISSION. I FEEL I'M GETTING NOTHING FROM THE COMPANIES THAT ARE SUPPOSE TO CARE ABOUT THIS DANGEROUS ISSUE
Power train, Aug 31, 2015
VEHICLE SHUDDERS, SHAKES AND HESETATES ON ACCELERATION. VEHICLE HAS ALSO LURCHED FORWARD WHEN COMING TO A STOP. TRANSMISSION SOUNDS LIKE IT IS COMING APART AND READY TO FALL OUT OF THE CAR!
Power train, Aug 31, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 ( FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Power train, Aug 29, 2015
TRANSMISSION STALLED AS I WAS ENTERING HIGHWAY, WAS ALMOST HIT. TRANSMISSION SHIFTS HARD, TRANSMISSION LIGHT HAS WARRNED OF OVERHEATING. THE CAR HAS BEEN TO THE SHOP SEVERAL TIMES, BUT IT STILL RUNS BADLY. MY DAUGHTER ALSO HAS THE SAME MODEL AND YEAR. HER CAR RUNS WORST THAN MINE. FORD HAS REFUSED TO HELP US WITH THE PROBLEM. IN FACT THAY HAVE REFUSED TO TALK TO US AT ALL. SOMEONE AT FORD NEEDS TO BE HELD ACCOUNTABLE. IT ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Vehicle speed control, Other or unspecified, Engine, Aug 26, 2015, crash
BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.
Power train, Aug 25, 2015
I PURCHASED MY 2014 FOCUS DEC 2013 WITH 44 MILES ON IT. AT AROUND 6200 MILES IT WAS RUNNING ROUGH AND WOULD HESITATE UPON ACCELERATION. IT ALSO WOULD SHUTTER UPON TAKEOFF, LIKE IT WAS HAVING A HARD TIME GETTING INTO GEARS. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THEY KNEW ABOUT THE PROBLEM AND HAS NUMEROUS CARS IN FOR THE SAME PROBLEM. UPON PUTTING IT ON A MACHINE THEY SAID IT WASN'T BAD ENOUGH TO REPAIR TO KEEP DRIVING IT. I TOOK IT BACK SEVERAL TIME FOR THE SAME ISSUES UNTIL AROUND 7800 MILES THEY SUPPOSEDLY CHANGED THE GEARS. IT WAS OK FOR A LITTLE WHILE, BUT THEN IT WOULD ACT LIKE IT COULDN'T COME OUT OF LOW GEAR WHEN I WAS GOING ABOUT 65 ON THE HIGHWAY THE SHUDDERING WAS ALSO GETTING WORSE THAN BEFORE. I TOOK IT BACK TO THE DEALERSHIP AT 14500 MILES AND THEY DROVE IT FOR A MILE AND DID NOTHING TO IT. SAID I NEED TO TREAT IT LIKE A MANUAL TRANSMISSION AND GIVE IT A LITTLE GAS THEN LIFT UP AND REPRESS THE ACCELERATOR. AT 15000 MILES IT WAS BACK IN THE SHOP FOR THE SAME PROBLEM. ALL THEY DID WAS RECALIBRATE THE TRANSMISSION, WHICH DIDN'T FIX A DARN THING. THIS WAS RIGHT BEFORE I WENT ON VACATION. I HAD BEEN CALLING FORD MOTOR COMPANY ABOUT MY CONCERNS WITH THIS CAR. I FELT VERY UNSAFE DRIVING IT ON VACATION. WE ALMOST GOT REAR ENDED 3 TIMES BECAUSE OF THIS PROBLEM. AT 15200 MILES IT WAS BACK AT THE SHOP AGAIN FOR THE SAME PROBLEM. THEY JUST KEEP WANTING TO RE CALIBRATE THE TRANSMISSION AND NOT REALLY FIX THE PROBLEM. I FEEL THAT SOMEONE WILL HAVE TO GET KILLED BEFORE THEY FINALLY ADDRESS THIS PROBLEM CORRECTLY. AT 17600 IT WAS ONCE AGAIN AT THE GARAGE FOR THIS PROBLEM. MY CAR HAS BEEN IN THE SHOP A TOTAL OF 26 DAYS AND IT STILL HAS THE SAME PROBLEM AS IT DID FROM THE START. THE TRANSMISSION IS A PIECE OF CRAP AND NEEDS TO BE REPLACED WITH A BETTER WORKING TRANSMISSION. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND MAKE IT RIGHT FOR THE CONSUMERS.
Power train, Aug 25, 2015
AFTER DRIVING APPROXIMATELY 250 MILES THAT DAY, WE PULLED INTO A GAS STATION FOR GAS. ONCE FUELED AND LEAVING THE CAR STARTED TO BOG DOWN AT ABOUT 5 MPH. THE GAS STATION EXIT RAMP WAS INCLINED, WHEN I TOOK MY FOOT OFF THE BREAK THE CAR ROLLED BACKWARDS APPROXIMATELY 3 FEET. THE CAR HAS AN AUTOMATIC TRANSMISSION. I WAS IN TOTAL SHOCK. GETTING HOME THE PROBLEM GREW WORSE. CROSSING THE OHIO RIVER INTO KENTUCKY, ON I-75 SOUTH, THERE IS A MAJOR HILL CLIMB. THE CAR BARELY MADE IT UP THE HILL, THE TACHOMETER NEEDLE JUMPED ALL AROUND. WHEN I CALLED THE DEALERSHIP THEY NEW ALL ABOUT THE ISSUE AND TOLD ME IT WOULD BE TWO MONTHS BEFORE I COULD BRING IT IN.
Power train, Aug 24, 2015
THIS VEHICLE SHOULD BE DEEMED UNSAFE. I BOUGHT THIS CAR LAST YEAR AND FROM THE GET GO, THE TRANSMISSION JUST DIDN'T SEEM RIGHT. THE CAR WOULD JOLT UNEXPECTEDLY AND WOULD HAVE ISSUES GOING THROUGH GEARS. I WAS TOLD TO JUST LET THE CAR BREAK IN MORE AND FINALLY AFTER ABOUT A YEAR I HAVE HAD ENOUGH. NOW WHEN I TRY TO PUSH THE GAS, THERE IS A DELAY FOR THE GEARS TO ENGAGE, WHICH HAVE ALMOST RESULTED IN 2 CAR ACCIDENTS. THIS CAR SHOULD BE TAKEN OFF OF THE ROADS IMMEDIATELY. GOING ON THE HIGHWAY SEEMS TO BE OK, BUT YOUR LOWER GEARS THE CAR JOLTS, MAKES LOUD SOUNDS, AND WILL RANDOMLY ACCELERATE AND GO TO HIGH RPM'S. I WAS TOLD I NEEDED A NEW CLUTCH AND SEALS AND THAT THE PARTS WOULD TAKE OVER 30 DAYS TO ARRIVE ON 08/24/2015. I INFORMED THE SHOP THAT I DID NOT FEEL SAFE DRIVING THIS CAR, AND THEY INFORMED ME A RENTAL WOULD NOT BE SUPPLIED FOR THE NATURE OF THIS ISSUE. THIS COULD POTENTIALLY LEAD TO DEATHS SO NEEDS TO BE ADDRESSED IMMEDIATELY.
Power train, Aug 24, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE STARTED TO VIBRATE AND MADE AN ABNORMAL GRINDING SOUND AS IT HESITATED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TRANSMISSION WAS REPROGRAMMED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Power train, Aug 23, 2015
THE CAR BUCKLES AT LOW SPEED WHEN ACCELERATING. THERE IS HESITATATION OR LOSS OF POWER AS THE CAR ATTEMPTS TO FIND THE NEXT GEAR. THIS CAN ALSO CAUSE THE CAR TO JOLT FORWARD UNEXPECTEDLY. THERE IS A GRINDING NOISE WHEN ACCELERATING OR SLOWING DOWN. THE CAR ALSO FEELS LIKE IT JUMPS WHILE TURNING.
Power train, Aug 20, 2015
TRANSMISSION ISSUE: FAILURE TO SHIFT GEARS SMOOTHLY/APPROPRIATELY. FAILURE TO ENGAGE IN GEAR. PROBLEM OCCURS AFTER TRANSMISSION HAS REACHED FULL OPERATING TEMPERATURE (APPROXIMATELY 30 MIN OF DRIVE TIME). VEHICLE CONTAINS 6 SPEED POWERSHIFT TRANSMISSION (ELECTRONICALLY SHIFTED MANUAL TRANSMISSION). INITIAL ISSUE WAS SHIFT FROM 1ST TO 2ND GEAR. TRANSMISSION CAUSES VEHICLE TO SHUDDER SEVERELY CAUSING PARTIAL LOSS OF ACCELERATION AS TRANSMISSION ATTEMPTS TO COMPLETE SHIFT. SAME PROBLEM THEN BEGAN OCCURRING IN THE SHIFT BETWEEN 2ND AND 3RD GEARS. SHIFTS FROM 3RD TO 4TH AND ABOVE ARE NOT AFFECTED (AT THIS TIME). 1ST TO 2ND SHIFT HAS BECOME WORSE NOW RESULTING IN INTERMITTENT POWER LOSS (COMPLETE LACK OF ACCELERATION). THIS IS A PARTICULARLY DANGEROUS SITUATION WHEN ACCELERATING INTO TRAFFIC AS THE TRANSMISSION CAN TAKE UP TO 3 SECONDS BEFORE ENGAGING 2ND GEAR. VEHICLE HAS BEEN TO DEALERSHIP. TECH RODE ALONG IN THE CAR FOR TEST DRIVE. BECAUSE ISSUE IS INTERMITTENT AND VARIES AND ONLY OCCURS WHEN THE TRANSMISSION IS AT FULL OPERATING TEMP, AT THE TIME OF THE TEST DRIVE, THE TRANSMISSION WAS MALFUNCTIONING (MINOR SHUDDER FROM 1ST TO 2ND GEAR) BUT THE TECH STATED IT WAS NOT SEVERE ENOUGH THAT HE WOULD BE ABLE TO ATTACH A DIAGNOSTIC RECORDER TO VEHICLE AND SEND THE REPORT ONTO FORD FOR AUTHORIZATION TO IMPLEMENT A FIX. FORD IS AWARE OF THE ISSUE IN THESE VEHICLES FROM THE 2012 TO 2014 MODEL YEARS (ACCORDING TO THE TECH AND A SEARCH OF VARIOUS ONLINE CONSUMER COMPLAINT WEBSITES). FORD HAS A PRESCRIBED FIX THAT INCLUDES REPLACING CLUTCHES IN THE TRANSMISSION AND REPROGRAMMING AND RESYNCING OF THE POWERTRAIN COMPUTERS. WHILE THIS DEFECT HAS NOT CAUSED AN ACCIDENT FOR MYSELF, I FEAR IT IS ONLY A MATTER OF TIME BEFORE IT DOES, ESPECIALLY SINCE THE PROBLEM CONTINUES TO INCREASE IN SEVERITY. OTHERS HAVE EXPERIENCED ACCIDENTS BECAUSE OF THIS DEFECT.
Steering, Aug 18, 2015
THERE WAS A CRACKING/POPPING SOUND COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. IT HAS BEEN IN AND OUT OF THE DEALERSHIP FOR 2 WEEKS NOW (08/18/2015) BUT THEY HAVE NOT BEEN ABLE TO FIX IT. THEY TOLD ME THAT THEY REPLACED THE "RACK" BUT THAT THE VEHICLE STILL HAD THE SAME STEERING PROBLEMS. THIS IS AFTER THEY REPLACED THE CLUTCHES AGAIN IN THIS VEHICLE. AFTER DOING SOME RESEARCH I FOUND THAT THERE SEEMS TO BE A PROBLEM WITH THE EPAS (ELECTRIC POWER ASSISTED STEERING) IN THESE CARS. THIS CAR HAS MAJOR PROBLEMS.
Other or unspecified, Service brakes, Aug 18, 2015
WHILE AT A FULL STOP ON AN INCLINE, MY BRAKE PEDAL WENT BACK TO A NEUTRAL POSITION WHEN I TOOK MY FOOT OFF, BUT THE CAR STAYED FULLY STOPPED. ALSO, WHEN I GO TO PRESS THE PEDAL AGAIN, IT IS LOCKED UP. IT IS NOT LOCKED IN ANY KIDS OF PRESSED POSITION OR FALLING TO THE FLOOR, BUT IN A FULLY UNBRAKED, NEUTRAL POSITION. THIS STAYED LOCKED FOR ABOUT 10 SECONDS BEFORE I CAN FINALLY PRESS IT AGAIN AND RESUME NORMAL DRIVING. THIS IS THE SECOND OCCURRENCE OF THIS VERY SAME INCIDENT.