2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Aug 14, 2015
O5-08-14 I PURCHASED A BRAND NEW 2014 FORD FOCUS WITH 49 MILES ON IT. WITHIN 500 MILES I COMPLAINED OF A SHUDDER IN THE TRANSMISSION (TRANSMISSION: SLIPPING, JUMPING, HESITATING, SLOW TO ENGAGE, SAFETY HAZARD, FAULTY CLUTCH, MOSTLY ON TAKE OFF, ETC )AT 5900 MILES I TOOK IT IN FOR A SERVICE AND ASKED ABOUT THIS. I WAS TOLD THIS WAS NORMAL ITS THE NEW DUAL CLUTCH TRANSMISSION AKA DCT . IF THIS WAS NORMAL THEN WHY DID IT GET EXCESSIVELY WORSE AS I ADDED MILES? SO I BELIEVED THEM AND CONTINUED TO DRIVE UNTIL LATER IT CONTINUED TO WORSEN AND BE MORE NOTICABLE. 6-18-15 FORD REPLACED THE CLUTCH AND IT CONTINUED THE SAME PROBLEM WITHIN 500 MILES.
Power train, Vehicle speed control, Aug 14, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Other or unspecified, Aug 12, 2015
I BOUGHT A BRAND NEW 2014 FORD FOCUS AND DIDN'T HAVE ANY ISSUES FOR ABOUT 3 MONTHS OR SO BUT THEN THE CAR STARTED JUMPING AND MAKING GRINDING SOUNDS AND GETTING WORSE AND WORSE ESPECIALLY WHEN I WOULD TAKE OFF AT A LIGHT OR WHEN I WOULD MERGE INTO TRAFFIC IT'S ESPECIALLY BAD WHEN YOUR SITTING IN SLOW TRAFFIC YOU NEED TO GIVE YOURSELF MORE ROOM OR YOU MIGHT REAR-END SOMEONE. I ALMOST GOT INTO A REALLY BAD ACCIDENT TRYING TO PULL OUT INTO TRAFFIC BUT THANK GOD THE PERSON I WAS TRYING TO GET IN FRONT OF MOVED OVER BECAUSE MY CAR JUST JUMPED A LITTLE AND FELT LIKE IT STALLED OUT. I TOOK IT BACK TO THE DEALER AND THEY KNEW ALL ABOUT THE PROBLEM BUT THERE WAS NO RECALL ON IT YET WHICH I COULD HARDLY BELIEVE BECAUSE I WORK WITH SOMEONE WHO HAD THE EXACT SAME CAR AND HAD THE SAME PROBLEMS. THEY DID REPLACE THE CLUTCH IN MARCH BUT NOW ITS AUGUST AND I'M GOING BACK IN BECAUSE I'M HAVING THE SAME PROBLEMS. I'M REALLY DISAPPOINTED, I REALLY LIKE MY CAR. IF I WOULDN'T LOOSE A LOT OF MONEY ON IT I WOULD TRADE IT IN FOR SOMETHING ELSE, ITS NOT SAFE AND ITS BEEN SUCH A HASSLE.
Power train, Aug 12, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE AND THE VEHICLE ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Power train, Aug 11, 2015
I HAVE THE SAME ISSUES AS EVERYONE ELSE WITH MY CLUTCH/TRANSMISSION. IT CAUSES MY CAR TO JUMP, STALL, GRIND, FAIL TO SHIFT, ROLL, ETC. I HAVE BEEN IN NUMEROUS NEAR-ACCIDENTS AND FORD WON'T BUY BACK THIS UNSAFE CAR BECAUSE OF OKLAHOMA'S LEMON LAWS. I HAVE HAD THE CLUTCH REPLACED TWICE NOW AND WORK DONE ON THE TRANSMISSION. I GOT THE CAR BACK TWO WEEKS AGO AND NOW IT'S BACK IN AGAIN WITH THE SAME PROBLEMS. THE CAR IS NOT SAFE TO DRIVE. IF YOU'RE READING THIS, DO NOT BUY A FORD FOCUS!
Vehicle speed control, Engine, Aug 11, 2015
SINCE ABOUT 6,000 MILES, MY CAR "STUTTERS" UPON ACCELERATION. GOING FORWARD FROM A STOPPED POSITION, THERE IS HESITATION PRIOR TO ACCELERATION WHICH IS AN ACCIDENT WAITING TO HAPPEN AS THOSE BEHIND ME ACCELERATE NORMALLY. THEN, IT STUTTERS, OR HESITATES, AS I ACCELERATE TO A POINT, AT WHICH POINT ACCELERATION CEASES AND THE RPMS RACE. AGAIN, A DANGER OF BEING HIT FROM BEHIND OR THE SIDE WHEN MERGING. I ASKED MY OIL CHANGE GUY TO TAKE A LOOK AT THE TRANSMISSION, BUT HE REFUSED AS HE HAS HEARD ABOUT TRANSMISSION ISSUES WITH THE FORD FOCUS CARS AND SUGGESTED I TAKE IT TO THE DEALER. WHEN I CALLED FORD TO MAKE AN APPOINTMENT, THEY WERE WELL AWARE OF THE PROBLEM AND SAID THEY JUST NEEDED TO "RECALIBRATE". MY CAR "PASSED" THEIR TEST, BUT THE ISSUE CONTINUED. I SPOKE WITH THE DEALERSHIP WHO SAID HE IS ON THE PHONE WITH 7-8 FORD FOCUS OWNERS A DAY TALKING ABOUT THIS ISSUE THAT IS ALLEGEDLY NOT A SAFETY CONCERN, BUT A DESIGN WHICH IS NOT A DEFECT. HE SAID IF AND ONLY IF MY CAR WERE TO FAIL THE "TEST", THEN THEY WOULD HAVE PERMISSION TO ORDER A NEW PART. I TOOK MY CAR IN AGAIN, IT FAILED, AND NOW I AM WAITING 12-16 WEEKS FOR THE PART TO COME IN. FROM WHAT I UNDERSTOOD FROM THE DEALERSHIP, THE NEW PART MAY MAKE THINGS A BIT BETTER, BUT THE WAY IT DRIVES WILL BE THE SAME. THIS DESIGN IS NOT ONLY FLAWED, MAKING FOR AN UNCOMFORTABLE RIDE, IT IS A SAFETY CONCERN. I CAN ONLY HOPE THE GOVERNMENT STEPS IN TO FORCE FORD TO TAKE RESPONSIBILITY AND DO WHAT'S RIGHT, BECAUSE IT SEEMS THEY ARE UNWILLING TO DO SO.
Vehicle speed control, Engine, Aug 10, 2015
RANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING SHIFTLING PROBLEM. WENT TO DEALERSHIP APRIL 30 2015 AND WAITING ON THE PART IT HAS BEEN OVER THREE MONTHS WAITING
Power train, Aug 10, 2015
THE WIFE COMPLAINED ABOUT THE TRANSMISSION MAKING NOISES PERIODICALLY BUT I NEVER DID HEAR OR FEEL ANY ISSUES WHEN TEST DRIVING IT. I FIRST NOTICED THE ISSUE MYSELF ON 7/2/15 WHEN I WAS DRIVING. IT AT THE BEACH ON VACATION. I SPOKE WITH THE DEALERSHIP ON 7/6/15 ABOUT THE ISSUE AND A RECALL I RECEIVED ON THE FUEL PUMP AND WAS TOLD THEY WOULD CONTACT ME WHEN THE FUEL PUMP CAME IN AND TO MONITOR THE TRANSMISSION UNTIL THEN. RETURNING HOME FROM A TRIP THE WEEK OF 7/28-8/2/15 THE TRANSMISSION STARTED TO VIOLENTLY SHUDDER WHEN LEAVING FROM TRAFFIC LIGHTS TO THE POINT THERE WAS CONCERN IF WE WOULD GET THROUGH THE INTERSECTION WITHOUT GETTING HIT OR STRUCK FROM BEHIND. WE CONTACTED THE SERVICE DEPT ON 8/3/15 AND AN APPOINTMENT WASN'T AVAILABLE UNTIL THE MORNING OF 8/6/15. WE DID NOT DRIVE IT UNTIL WE TOOK IT TO THE APPOINTMENT DUE TO SAFETY CONCERNS AND IT IS NOW 8/10/15 AND WE ARE STILL WITHOUT A VEHICLE. THE DEALERSHIP STATED IT WAS HAVING PROBLEMS BUT FORD WOULDN'T FIX IT UNTIL IT FELL INTO A CERTAIN RPM CATEGORY OR TOTALLY FAILED . THEY SAID THEY WOULD RESET IT AND IF WE HAVE FURTHER ISSUES LET THEM KNOW. THE SERVICE TECH TOLD US THE TRANSMISSIONS IN THE FOCUS HAVE HAD ISSUES DUE TO USING A CONVERTED MANUAL TO AUTOMATIC TRANSMISSION AND THAT THE SYSTEM GETS "CONFUSED" WHEN TO SHIFT. WE ARE ALSO TOLD, THE SIX SPEED TRANSMISSION LEARNS THE OPERATOR AND IF SOMEONE ELSE DRIVES IT, IT GETS CONFUSED WHEN TO SHIFT OR WHAT TO DO AND CREATES FAILURE OF THE CLUTCH. THE ISSUES NOTED CREATE A VERY DANGEROUS SITUATION THAT COULD LEAD TO COLLISIONS AT INTERSECTION OR IF PULLING OUT INTO TRAFFIC.
Other or unspecified, Aug 7, 2015
CAR JERKS AND HESITATES WHEN TAKING OFF, MAKING IT DANGEROUS TO CROSS TRAFFIC. SHAKES SO BAD THAT YOU CAN'T DRIVE IT WITHOUT FEARING AN ACCIDENT.
Fuel/propulsion system, Aug 5, 2015
MY DAUGHTER'S FORD FOCUS SHUDDERS AND HESITATES WHEN SWITCHING FROM 1ST TO 2ND GEAR. IT IS AN AUTOMATIC, BUT HAS SOME SORT OF INTERNAL CLUTCH OR SIMILAR DEVICE ACCORDING TO FORD. IT HAS BEEN DOING THIS FOR A FEW MONTHS AND WAS TAKEN INTO THE LOCAL FORD DEALERSHIP FOR REPAIR ON JUNE 10. THE DEALERSHIP SAID THEY HAD TO ORDER THE PART AND THAT IT WAS ON BACK ORDER. THEY ARE TELLING US ALMOST 2 MONTHS LATER THAT IT IS STILL ON BACK ORDER WITH NO PROJECTED SHIP DATE. IT IS A DANGEROUS SITUATION TO HAVE A CAR THAT HESITATES DURING ACCELERATION, AND I'M CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND GRANDDAUGHTER WHEN THEY ARE IN THIS VEHICLE. ATTEMPTS TO ESCALATE THIS TO FORD CUSTOMER SERVICE OVER THE PAST TWO WEEKS HAVE RESULTED IN NO NEW INFORMATION, NO PROJECTED RESOLUTION AND NO ONE AT FORD CORPORATE TAKING RESPONSIBILITY FOR WHAT I HAVE INDICATED IS A SAFETY ISSUE. PLEASE LET ME KNOW IF THERE ARE STEPS THAT NHTSA CAN TAKE TO ADDRESS THIS SITUATION.
Power train, Electrical system, Other or unspecified, Aug 4, 2015
STOP SAFELY NOW ERROR MESSAGE APPEARS WHEN TRYING TO START THE CAR, OFTEN. THE ERROR DISABLES THE CAR. SOMETIMES THE CAR WILL WORK IMMEDIATELY AFTER RESTARTING AND SOMETIMES I JUST HAVE TO TRY AGAIN LATER IN THE DAY AFTER FINDING ALTERNATIVE MODES OF TRANSPORTATION FOR THE TIME BEING. MOST OFTEN OCCURS WHEN CONDITIONS OR DAMP LIKE EARLY MORNING OR FOLLOWING RAIN.
Electrical system, Fuel/propulsion system, Aug 4, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE RESULT WAS INCONCLUSIVE. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Other or unspecified, Aug 2, 2015
THE TRANSMISSION DO NOT SHIFT RIGHT,FELLS LIKE TRANSMISSION IS GOING OUT ON TAKE OFF
Tires, Aug 2, 2015
TUESDAY JULY 29 2015 MY BOYFRIEND WAS DRIVING MY BRAND NEW 2014 FORD FOCUS SE IN WILTON MAINE DOING THE SPEED LIMIT OF 50MPH... WITH NO WARNING THE LEFT REAR CONTINENTAL TIRE BLEW OUT THE SIDEWALL WITH 2700 MILES IN IT. HE DID NOT HIT ANY OOTHOLE OR ANYTHING ELSE WHEN THIS HAPPENED. WE TAKE VERY GOOD CARE OF OUR VEHICLES AND THANK GOD HE KEPT CONTROL TO PULL OVER. FORD DENIED ME HELP . INSISTING HE RAN SUMTHING OVER EVEN AFTER AN APPEAL. WE FEEL VERY UNSAFE . AFTER PRICING NEW TIRES IT WILL TAKE ME SUM TIME TO REPLACE ALL 4 AND A RIM I FEEL FORD AND CONTINENTAL SHOULD BE FIXING THIS PROBLEM OR WILL THEY WAIT TILL WE GET KILLED FROM THESE HAZARDOUS TIRES? I JUST PURCHASED THIS CAR IN MARCH I GO 1 MILE TO WORK EACH DAY NOT FAR THANKFULLY. IM VERY DISAPPOINTED IN FORD MOTOR AND CONTINENTAL TIRE FOR PROVIDING UNSAFE AND IN MY OPINION DEFECTIVE TIRES.THIS BLIWOUT ALSO DAMAGED MY RIM WHICH WAS IN PERFECT CONDITION .
Electrical system, Air bags, Jul 30, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED, JUMPED A CURB, AND CRASHED INTO A SIGN. THE AIR BAGS DID NOT DEPLOY AND THE SAFETY BELT FAILED TO LATCH WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED TO A BODY SHOP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED DUE TO NOT BEING AUTHORIZED BY THE LEGAL DEPARTMENT TO REMEDY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT SUSTAINED TWO BLACK EYES AND CURRENTLY HAS AN UMBILICAL HERNIA. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Power train, Vehicle speed control, Jul 29, 2015
I BEGAN NOTICING ISSUES AROUND 8,500 MILES. MY CAR WOULD HESITATE WHEN I WOULD GO FROM AN IDLE INTO GEAR, SURGE FORWARD, STUTTER AS I WAS BRAKING OR GOING INTO SPEED, AND LASTLY REFUSE TO CHANGE GEARS AS I SPED UP MAKING ME THINK I WAS IN LOW GEAR. I NOW HAVE TO MAKE SURE ALL CARS ARE CLEAR BEFORE I MAKE TURNS BECAUSE MY CAR WILL LOSE POWER AS I MAKE TURNS, WHICH MAKES ME FEEL EXTREMELY UNSAFE. I DRIVE MY CAR BETWEEN ROCHESTER, NY AND BUFFALO, NY OFTEN AND THIS IS QUITE CONCERNING TO ME. I TOOK IT INTO THE FORD SERVICE DEPARTMENT SINCE I AM UNDER WARRANTY AND I WAS TOLD IT WAS THE CLUTCH ASSEMBLY PART THAT IS MALFUNCTIONING. THE PART IS ON NATIONAL BACKORDER, BUT SHOULD BE IN A COUPLE DAYS AND I SHOULD BE FINE TO DRIVE MY CAR AS IT IS NOW. WELL I LOOKED UP THE ISSUE AND THERE IS A CLASS ACTION LAWSUIT BECAUSE OF THIS TRANSMISSION DEFECT. I DON'T FEEL SAFE AT ALL KNOWING I AM DRIVING WITH A FAULTY TRANSMISSION, IF I GET IN AN ACCIDENT I AM AT FAULT!
Power train, Vehicle speed control, Engine, Jul 27, 2015
THE VEHICLE DRIVES LIKE IT IS IN THE WRONG GEAR. IT SEEMS LIKE THE TRANSMISSION OR SOMETHING IS DRAGGING. IT DOES NOT GO SMOOTHLY TO ANOTHER GEAR. IT DRIVES HARD FOR A 2014 CAR. I DON'T KNOW WHAT THE PROBLEM IS..... UPDATED 09/30/15*BF
Power train, Electrical system, Jul 27, 2015
WHEN TRYING TO ACCELERATE IN THE CAR THE TRANSMISSION SHUDDERS AND CAUSES THE VEHICLE TO STALL. THE TRANSMISSION HAS ISSUES SHIFTING AND CAUSING THE VEHICLE TO JERK.
Vehicle speed control, Other or unspecified, Engine, Jul 27, 2015
WHILE DRIVEN I HAD TROUBLE WITH CAR JERKING WHEN TRYING TO DRIVE THEN ERROR MESSAGE TRANSMISSION AT FAULT AND HILL SIDE ASSIT NOT WORKING. IT WOULD GO FOR A LITTLE WHILE THEN DRIVING THE MESSAGE KEPT COMING ON. RMP WOULD JUMP REAL HIGH AND NOT MOVING THEN IT WOULD CATCH AND JERK AND CONTINUE GOING.
Steering, Jul 23, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE MESSAGE STEERING ASSIST FAILURE, SERVICE REQUIRED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Vehicle speed control, Jul 20, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER ATTEMPTED TO RESUME ACCELERATION AFTER A COMPLETE STOP, THE VEHICLE VIBRATED AND ABRUPTLY ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE CLUTCH AND THE COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE AND ABRUPTLY RESUMED ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.
Other or unspecified, Jul 19, 2015
MY CAR HAS A BIG ISSUE WITH THE GEAR SYSTEM. MY HUSBAND AN I BOUGHT THE CAR BRAND NEW. AFTER A COUPLE OF MONTHS, WE NOTICED THAT THE CAR WOULD DELAY SHIFTING INTO GEAR INTERMITTENTLY AT FIRST AND GRADUALLY BECAME WORSE. I MENTIONED IT TO THE MECHANIC AT THE DEALERSHIP AND WAS TOLD IT WAS A KNOWN PROBLEM AND IT WAS A SIMPLE "COMPUTER PROBLEM" THAT COULD BE FIXED QUICKLY. HE SCHEDULE AN APPOINTMENT FOR IT, REPROGRAM THE COMPUTER (OR SOMETHING LIKE THAT) BUT THE PROBLEM IS STILL THE SAME. THE CAR HAS A BIG PROBLEM CHANGING GEARS, THAT IS NOT SAFE AND THERE IS A LOT OF COMPLAINS ABOUT THAT ON THE INTERNET. I COMPLAINED WITH FORD AND THEIR FINAL ANSWER WAS: FURTHERMORE, I HAVE REVIEWED IF THERE ARE ANY WARRANTIES ON THE VEHICLE AND I AM NOT SEEING ANY. I HAVE ALSO CHECKED TO SEE IF THERE ARE ANY EXTENDED SERVICE PLAN ACTIVE ON THE VEHICLE AND THERE ARE NONE AT THIS TIME. IM NOT SHOWING ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS FOR THIS CONCERN W/ THE VEHICLE EITHER. REGRETTABLE, FORD WOULD NOT BE ABLE TO OFFER ANY ASSISTANCE TOWARD THE COST OF THIS REPAIR. I HAVE HOWEVER, DOCUMENTED THE CONCERNS YOU ARE EXPERIENCING. THIS INFORMATION WILL BE FORWARDED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOR POSSIBLE FUTURE RECALL INFORMATION. I ENCOURAGE YOU TO KEEP YOUR RECEIPTS IN CASE A RECALL IS ISSUED AND YOU MAY BE ELIGIBLE FOR REIMBURSEMENT.
Other or unspecified, Jul 16, 2015
FOR TWO MONTHS I'VE BEEN HEARING A SCRAPING/GRINDING NOISE BELOW MY CAR FROM TIME TO TIME. BEFORE I HEARD THE NOISE ALTHOUGH, WHENEVER I DROVE MY CAR I WOULD FEEL THIS HESITATION IN THE CAR WHEN I WOULD ACCELERATE. TODAY I TOOK IT TO THE MECHANIC FROM THE DEALER BECAUSE I COULDN'T TAKE THE GRINDING NOISE ANY MORE AND THOUGHT THAT MAYBE SOMETHING BELOW MY CAR FELL OFF OR SOMETHING. THEY THEN TELL ME THAT IT IS MY TRANSMISSION AND THAT THE HESITATION FROM THE CAR IS ALSO BECAUSE OF THE TRANSMISSION. I WAS IN SHOCK! I ONLY HAVE 18 MONTHS WITH THIS CAR IT'S BRAND NEW AND I'M ALREADY HAVING TRANSMISSION PROBLEMS?! THIS IS RIDICULOUS. GOD FORBID I WAITED ANOTHER DAY OR WEEK WHAT WOULD HAVE HAPPENED TO MY CAR WHILE ON THE ROAD?
Power train, Jul 15, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200. THE VIN WAS UNAVAILABLE.
Engine, Jul 15, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE. THE CONTACT DISCOVERED THAT AN UNKNOWN COMPONENT IN THE ENGINE FAILED AND CAUSED THE AIR CONDITIONING UNIT TO FRACTURE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO INDICATE THE ACCURATE SPEED LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.