2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints
1,030 reports, newest first.
Fuel/propulsion system, Jan 1, 2019
I HAVE ALREADY FIXED A RECALL THAT I JUST RECEIVED NOTIFICATION OF VIA POSTAL MAIL. I WILL UPLOAD A PIC OF THE RECALL LETTER AND A PIC OF THE RECEIPT THAT THIS SERVICE WAS ALREADY COMPLETED PRIOR TO THE NOTIFICATION. I HAD TO GET IT REPAIRED DUE TO THE FACT THE CAR WAS NOT ACCELERATING PROPERLY PRIOR TO THE REPAIR. I WOULD LIKE TO GET REIMBURSED FOR THE COST OF THE REPAIR DUE TO IT IS A RECALLED PART. THANK YOU. PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Dec 29, 2018
I HAVE HAD THIS CAR FOR ALMOST 2 YEARS. ALMOST EVERYDAY WHEN I DRIVE THE CAR, IT STALL, SLIPPED OR DOESN'T WANT TO GO AT TAKE OFF. THERE HAS BEEN MANY TIME WHERE I PRESS THE GAS TO GO WHILE IN DRIVE AND IT WON'T GO AND ACTS LIKE IT'S IN NEUTRAL. I HAVE ALMOST GOTTEN IN CAR ACCIDENTS BECAUSE OF THIS PROBLEM. THE TRANSMISSION IS HORRIBLE. IT'S THE DUAL-CLUTCH TRANSMISSION. THEY HAVE EVEN SENT OUT A LETTER STATING THAT IT'S THE TRANSMISSION AND IF YOU HAVE HAD IT SERVICES 3 OR MORE TIMES, YOU CAN GET CASH OR REPLACEMENT CAR. I DON'T HAVE THE MONEY TO GO GET IT CHECKED OUT 3 TIMES AND I ALSO DON'T REALLY NEED TO BECAUSE I ALREADY KNOW THE PROBLEM. THIS IS VERY DANGEROUS AND CAN CAUSE A MAJOR ACCIDENT.
Power train, Dec 28, 2018
2015 FORD FOCUS DUAL CLUTCH POWERTRAIN TRANSMISSION SHUTTERS AND SPUTTERS UPON TAKEOFF, REVS UP AT VERY LOW SPEEDS. DOESNT WANT TO ACCELERATE RIGHT AWAY. I BOUGHT THE CAR WITH 55000 MILES ON IT AND HAS BEEN AN ISSUE SINCE. NOW ITS GOING TO COST 1500 DOLLARS TO FIX AS MY PERSONAL WARRANTY NOR FORD WILL COVER THE CLUTCH REPLACEMENT, EVEN THOUGH THIS IS AN ONGOING PROBLEM IN THIS VEHICLE!
Power train, Dec 28, 2018
THE "DRY" CLUTCH WENT OUT AS I WAS DRIVING UPHILL, REDUCING MY MOVEMENT TO A JERKING, STUTTERING MOTION THAT JUST BARELY ALLOWED ME TO DRIVE TO DEALERSHIP. THIS CLUTCH FAILURE FOLLOWS MONTHS OF STUTTERING, JERKING AT LOW SPEEDS AS IF THE CAR WOULD STALL. TAKING THE CAR FOR REGULAR MAINTENANCE FOUND "NOTHING WRONG." THIS CLUTCH HAD ALREADY BEEN REPLACED ONCE AT ONLY 26,700 MILES .FOCUS HAD 68,000 MILES WHEN IT WANT BAD AGAIN. DEALERSHIP REPORTS SEEING MANY PROBLEMS WITH THIS "DRY" CLUTCH. FORD WILL NOT RECOGNIZE DANGER ASSOCIATED WITH IT.
Electrical system, Engine, Dec 27, 2018
VEHICLE HAS INTERMITTENT STARTING PROBLEMS. INSIDE DASH LIGHTS FLASH ON AND OFF. CANNOT HAVE INSIDE DOME LIGHT ON (THE LIGHT THAT COMES ON WHEN DOORS OPEN) OR IT DRAINS THE BATTERY. SETTINGS FOR RADIO/HEATER/CLOCK/ETC. CHANGE ON THEIR OWN. NOTHING EVER STAYS SET. I HAVE TAKEN IT IN TO THE DEALERSHIP A COUPLE TIMES NOW AND THEY CAN NEVER FIND ANYTHING. THEY KEPT IT FOR 3 DAYS THE LAST TIME. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT. THE VEHICLE IS STATIONARY WHEN I HAVE THE STARTING PROBLEM. SOMETIMES THE CAR WILL START IN A FEW MINUTES, SOMETIMES LONGER. THE OTHER PROBLEMS WITH INSIDE LIGHTS AND DASHBOARD HAPPEN WHEN THE CAR IS IN MOTION. THIS HAPPENS ON VARIOUS DAYS AND TIMES.
Power train, Engine, Fuel/propulsion system, Dec 26, 2018
THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.
Other or unspecified, Dec 22, 2018
HELLO, MY VEHICLE STOPPED WORKING TWICE WHILE I WAS DRIVING ON CITY STREETS (THIS TUESDAY 12/18/2018 AND THURSDAY 12/20/2018). THE FIRST TIME IT HAPPENED I WAS STOPPED AT A RED LIGHT AND THE SECOND TIME THE CARE WAS IN MOTION WHEN IT FIRST HAPPENED, THE OIL INDICATOR AND CHECK ENGINE LIGHT CAME ON. OIL WAS PUT IN THE CAR AND UNFORTUNATELY THAT DIDN'T SOLVE THE PROBLEM SINCE IT HAPPENED AGAIN ON THURSDAY 12/20/2018. WHEN THE VEHICLE STOPPED ON 12/20/2018, THE ENGINE LIGHT CAME ON AS WELL AS THE BATTERY LIGH. I HAD THE CAR TOWED TO A FORD DEALERSHIP ON 12/20/2018 AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I AM AFRAID OF IT HAPPENING AGAIN.
Power train, Wheels, Dec 22, 2018
IVE HAD MY LUG NUTS SWALLON AND UNABLE TO CHANGE MY OWN TIRE. ON THREE DIFFERENT OCCASIONS. NAIL IN MY TIRE. TOOK IT TO THE DEALERSHIP IMMEDIATELY THE CLAMPED 2 TIMES THAT THEY FIXED MY LUG NUTS AND NEVER DID. IVE SPOKE TO SEVERAL OTHER FOCUS OWNERS AND HAVE THE SAME ISSUE. THE POWER TRAIN CLUTCH HAS BEEN REPLACED 4 TIMES IN THE LAST THREE IN A HALF YEARS. IVE HAD MY CAR STALL OUT IN ME SEVERAL TIMES AT A STOP LIGHT. IT TAKES IT A MINUTE TO SLIP INTO REVERSE. DOESNT MATTER WHAT GEAR YOU ARE SWITCHING IT FROM IT WILL GO INTO NETURAL/PARK BEFORE CLICKING INTO REVERSE.
Engine, Dec 21, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED OCCASIONALLY AND THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000.
Power train, Dec 19, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STOPPED ON A HILL, THE VEHICLE ROLLED BACKWARDS AND THEN FORWARD BEFORE STOPPING. THE DEALER (WEBER HARRIS FORD, 433 BALDWIN ST, MEADVILLE, PA 16335, (814) 350-7309) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT A DIAGNOSTIC TEST WOULD COST APPROXIMATELY $1,500. THE FAILURE RECURRED AND THE NEW OWNER OF THE DEALER DIAGNOSED THAT THE VEHICLE HAD DUAL CLUTCHES, WHICH WOULD COST $1,300 TO REPAIR. THE VEHICLE WAS REPAIRED A WEEK LATER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO KEEP THE REPAIR RECORDS FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 43,000.
Steering, Dec 19, 2018
ON THE DAY OF 12/7/18I WILL GO TO WORK. WHEN I GOT OUT OF MY FRIEND'S HOUSEI DROVE OUT A JUNCTION AND FOUND THAT MY STEERING WAS DIFFICULT TO TURN.THEN I STOPPED AT THE ROADSIDE AND RESTARTED THE CAR.WHEN I CONTINUED DRIVING,THE SYSTEM SHOW ME STEERING LOSSSTEERING STOP WORK.I TRIED TO RESTART MANY TIMES, THE SYSTEM STILL DIDN'T ALTER, I WAS SURE THAT MY STEERING WHEEL HAD BROKEN. BEFORE THAT, ON THE DAY OF 02/20/2018, I TRIED TO DROVE OUT MY HOUSE GARAGE. THE STEERING WHEEL BROKE DOWN ONCE, I WAS ALSO ON MY WAY TO WORK. TWO TIMES I WAS UNABLE TO GO TO WORK.I HAD TO WASTE TIME CALL THE TOWING AND CALLED MY COMPANY A LEAVE OF ABSENCE. THIS CAR SERIOUSLY AFFECTED MY WORK AND LIFE. THIS IS A TERRIBLE THINGS, IF I DRIVE SUCH A CAR ON THE HIGH SPEED,I MAY BE DEAD. THANK GOD JUST LET ME STOP IN A SAFE PLACE.THE FIRST REPAIR COST $880, AND THE SECOND REPAIR COST WAS $20504.03 (THE STEERING COST WAS $1758.05).THIS CAR HAS MAJOR HIDDEN DANGERS AND ALSO BROUGHT LOSSES TO MY ECONOMY.I HOPE THAT I CAN SAVE MY LOST.
Power train, Dec 17, 2018
MY VEHICLE BUCKS EVERY TIME I ACCELERATE. I WAS TOLD IT IS SUPPOSED TO BE THIS WAY, BUT IT FEELS LIKE IT THE TRANSMISSION IS SLIPPING WHEN I FIRST ACCELERATE AND SOMETIMES AS I GO THROUGH THE GEARS.
Power train, Dec 16, 2018
COOLANT RESERVOIR CRACKED, LOST A LOT OF COOLANT WHICH CAUSED MY ENGINE TO OVERHEAT. WAS DRIVING DOWN ROAD AND NOTICED MY COOLANT ENGINE SENSOR OVERHEATING. STOPPED THE CAR IN A PARK.
Fuel/propulsion system, Dec 9, 2018
I HAVE THIS ERROR CODE FROM A OBD-2 CODE READER FROM AUTOZONE. DEALERSHIP DIDN'T GIVE ME ANY FEESBACK ON THE CHECK ENGINE ISSUE WHEN I HAD IT IN FOR A FUEL TANK ISSUE. ERROR CODE IS 'U0109 LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE (FPCM)' THE CAR SAT IN THE DRIVEWAY ALL SUMMER LONG WITH A FULL FUEL TANK OF GASOLINE. THE CHECK ENGINE LIGHT FOR THAT ISSUE CAME ON SHORTLY AFTER I STARTED DRIVING THE FORD FOCUS AGAIN. READ MORE AT: HTTPS://WWW.OBD-CODES.COM/U0109 COPYRIGHT OBD-CODES.COM
Seats, Dec 7, 2018
THE UPPER HALF WHEN I ADJUST IT SOMETIMES DOESN'T CLICK IN ALL THE WAY AND AS I'M DRIVING ONE SIDE WILL GIVE OUT AND CLICK INTO ONE BEHIND THE ONE I SET IT AS AND IT'S ONLY ONE SIDE.
Fuel/propulsion system, Dec 4, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Nov 30, 2018
CHATTERING,SLIPPING OF TRANSMISSION WHEN ACCELERATING FROM STOP.DOESN'T ALWAYS HAPPEN.
Steering, Power train, Fuel/propulsion system, Nov 30, 2018
ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.
Steering, Nov 28, 2018
I WENT TO THE STORE JUST FINE WHEN I LEFT THE STORE IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL AND A ALERT CAME ON THE SCREEN AND SAID SOMETHING ABOUT THE POWER STEERING ASSIST FAIL THANKFULLY I WAS NOT FAR FROM HOME I HAD TO USE EVERY MUSCLE I HAD TO STEER IT AND MAKE TURNS. I TOOK IT IN FOR DIAGNOSIS I WAS QUOTED OVER $2200 AND WOULD STILL NEED AND ALIGNMENT AND COMPUTER REST 😡 MY CAR IS STUCK IN THE DRIVEWAY TILL I GET THE EXTRA $2200 TO PAY FOR IT THANKS FORD FOR MY FIRST CAR EXPERIENCE.
Engine, Nov 27, 2018
WHILE PARKED (STATIONARY) I COULD NOT TURN THE ENGINE OFF EVEN THOUGH I PRESSED THE ON/OFF BUTTON. (THE BATTERY WOULD DRAIN DOWN TO ZERO. I COULD RECHARGE IT 100% BUT IT WOULD NOT HOLD THE CHARGE.) I BROUGHT IT TO FORD SERVICE. THEY CHARGED IT UP AND SAID IT WAS WORKING FINE. I TOLD THEM TO LET IT SIT OVER NIGHT. THEY CHECKED IT THE NEXT DAY AND IT WAS DRAINED. THEY TOLD ME THAT THE PROBLEM WAS A DEFECTIVE "BODY CONTROL MODULE" WHICH NEEDED TO BE REPLACED. I INFORMED THEM THAT FORD ALREADY RECALLED THE 2015 FOCUS BECAUSE OF DEFECTIVE BODY CONTROL MODULE. THEY SAID THAT MY FOCUS WAS NOT COVERED BY THAT RECALL. I TOLD THEM THAT A CAR THAT KEEPS RUNNING AND CANNOT BE TURNED OFF IS DANGEROUS, THEREFORE SHOULD BE RECALLED. WHAT MAKES IT PARTICULARLY DANGEROUS IS THAT THE ENGINE IS RUNNING AND YOU CAN'T EVEN TELL BECAUSE ELECTRIC CARS ARE SILENT. (THEIR REPAIR PAPERWORK IS DISINGENUOUS. IT SAYS THE CAR WOULD NOT START (WHEN DRAINED). I BROUGHT IT IN BECAUSE IT WOULD NOT STOP. AFTER THEY INSTALLED A NEW MODULE, THEY GAVE ME THE OLD DEFECTIVE ONE WHICH I HAVE IN MY POSSESSION.
Vehicle speed control, Engine, Fuel/propulsion system, Nov 26, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE FUEL GAUGE FLUCTUATED AND THE READINGS WERE INCONCLUSIVE. THE CONTACT STATED THAT THE BATTERY, CHECK ENGINE, AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS SINCE MAY OF 2017. IN ADDITION, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF ACCELERATION. FURTHERMORE, UPON FILLING THE FUEL TANK, THE ENGINE BEGAN TO SHAKE/TREMBLE AND THE VEHICLE STALLED WHILE STATIONARY. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL IN AN ATTEMPT TO CORRECT THE FAILURE. AN INDEPENDENT MECHANIC REMOVED THE FUEL TANK TO ASSESS THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. WALDORF FORD (2440 CRAIN HIGHWAY, WALDORF, MARYLAND 20601, (301) 843-2400) WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Air bags, Nov 19, 2018, crash
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE CRASHED INTO A DEER. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT LEG AND BACK AND WAS TRANSPORTED TO THE LOCAL HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Electrical system, Engine, Nov 5, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT EACH TIME THE VEHICLE WAS FUELED, IT FAILED TO START AND THE CHECK ENGINE, BATTERY, AND OIL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO RAY VARNER FORD (LOCATED AT 2026 N CHARLES G SEIVERS BLVD, CLINTON, TN 37716, (865) 457-0704) WHERE IT WAS DIAGNOSED THAT THE VAPOR CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 49,185.
Power train, Nov 2, 2018
I CONTACTED FORD REGARDING SAFETY RECALL NOTICE 18S07 / NHTSA RECALL 18V-169 AND ASKED WHY MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL. MY FORD FOCUS 2015 WAS MANUFACTURED ON MARCH 20, 2015, IN THE SAME MICHIGAN PLANT AND IS EXPERIENCING THE SAME CLUTCH SHUDDERING AS DESCRIBED IN YOUR RECALL NOTICE. FORD'S ANSWER WAS THAT VIN NUMBERS ARE THE SOLE METHOD FOR DETERMINING RECALLS. THEY CLEARLY DID NOT THROW THE NET FAR ENOUGH TO COVER THEIR QUALITY AND DESIGN ISSUES. AFFECTED VEHICLES EQUIPPED WITH 1.0L FOX GTDI OR 1.6L SIGMA GTDI ENGINES WITH B6 MANUAL TRANSMISSIONS MAY EXPERIENCE CLUTCH SLIP WHICH CAN LEAD TO A POTENTIALLY DANGEROUS SITUATION. THIS VEHICLE IS DRIVEN BY MY DAUGHTER AND SHE EXPERIENCES SHUTTERING WHEN SHE ACCELERATES THE VEHICLE. SHE DOESN'T HAVE ENOUGH POWER TO ACCELERATE QUICKLY WHICH COULD EASILY CAUSE AN ACCIDENT AS SHE PULLS OUT IN TRAFFIC. I HAVE READ ABOUT MANY OTHER PEOPLE HAVING THE SAME SCARY EXPERIENCE WHILE ACCELERATING AND THEIR FRUSTRATION AND CONFUSION ABOUT WHY THEIR FOCUS WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FORD TO RE-EXAMINE HOW THEY DETERMINED THE VIN NUMBERS AFFECTED AND WHY MY VEHICLE WAS NOT INCLUDED SINCE IT CLEARLY HAS THE SAME POTENTIALLY DANGEROUS ISSUE. YOUR HELP WOULD BE APPRECIATED.
Engine, Oct 30, 2018
MY CAR WAS DRIVING VERY SLUGGISH ON 10/24/2018, I HAD MY CAR TOWED 42 MILES TO THE LAST FORD DEALERSHIPS THAT WORKED ON MY CAR LAST FOR A ENGINE ISSUE. AFTER THEY DID SOME TEST THEY SAID THAT MY ENGINE HAS BLOWN DUE TO THE HEAD GASKET WARPED AND THE CYLINDERS WARPED WHICH CAUSED COOLANT TO LEAK INTO MY ENGINE. UPON TALKING WITH THE FORD DEALERSHIP THEY SAID THAT I DID NOTHING TO CAUSE THIS, THE SERVICE ADVISORY SAID IT WAS A DEFECT OF THE DESIGN SINCE MY CAR SHOWED NO SIGNS OF ISSUES. FORD SAID THAT MY CAR SHOULD HAVE OVERHEATED OR HAD WARNING SIGNS APPEAR.