2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints
1,030 reports, newest first.
Power train, Aug 7, 2018
TRANSMISSION CONTINUES TO SLIP. CAR FLUTTERS AND JERKS AT EVERY START.
Steering, Aug 2, 2018
THE ELECTRONIC POWER STEERING WENT OUT WHILE DRIVING. ABOUT 45000 MILES ON THE CAR AND IT WAS OUT OF WARRENTY. NOW WHEN YOU TRY TO DRIVE IT JERKS AROUND. IT COULD EASILY TOSS YOU INTO ONCOMING TRAFFIC OR OFF THE SIDE OF THE ROAD.
Engine, Jul 29, 2018
I TOOK MY FOCUS IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE FRONT TIMING COVER HAS A LEAK THE CAR HAS ONLY 39068 MILES ON IT BUT I HAVE A FRIEND WHO HAS THE SAME VEHICLE AND SAID SHE EXPERIENCED THE SAME PROBLEM HAD 41K MILES
Power train, Jul 25, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY BEGAN TO SHUTTER, WHICH CAUSED THE VEHICLE TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE FAILURE WOULD OFTEN OCCUR WHILE SLOWING DOWN. IN ADDITION, WHILE THE VEHICLE WAS IDLING, THUMPING AND TICKING NOISES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY N.E., SEATTLE, WA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Engine, Jul 25, 2018
2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *JS
Steering, Power train, Jul 20, 2018
2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICLE IS UNSAFE AND CAN CAUSE FATALITY ON THE ROAD. MY CURRENT MILEAGE IS 53,181 AND IN NO WAY SHOULD THE STEERING SYSTEM FAIL. MY CAR IS IN THE SHOP AT THE DEALER AND THE COST FOR REPAIR IS $2100.00 PLUS TAX WHICH I DO NOT HAVE. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUES I AM REPORTING. THERE SHOULD BE A SAFETY RECALL ON THE STEERING SYSTEM. I'M STRUGGLING EACH DAY GETTING RIDES BACK AND FORTH TO WORK AND I NO LONGER FEEL SAFE WITH MY CHILD IN AN UNSAFE MOTOR VEHICLE THAT COULD CAUSE CRASH/COLLISION. FORD NEEDS TO TAKE RESPONSIBILITY FOR DEFECTS AND RECALL ALL FORD FOCUS 2015 SO THAT OTHERS CONSUMERS CAN GET THEIR CAR REPAIRED. AS I STATED BEFORE I ALMOST CRASHED HEAD ON DUE TO STEERING FAILURE. NOT SAFE TO DRIVE ON THE RODE.
Other or unspecified, Jul 17, 2018
MY CAR JERKS WHEN TRYING TO ACCELERATE MAYBE TRANSMISSION RELATED . THIS HAS BEEN BEEN HAPPENING SINCE I'VE HAD THE CAR BUT NEVER THOUGHT ANYTHING OF IT UNTIL I DROVE A FRIENDS CAR AND IT DIDN'T DO IT
Power train, Jul 11, 2018
I HAVE ALREADY HAD THE CLUTCH REPLACED 2 TIMES AND IT IS STILL SHUTTERING AND SLIPPING AND NO ONE WILL DO ANYTHING ABOUT IT. I HAD GOTTEN A LETTER STATING MY CAR WAS ON A RECALL BUT NOW IT'S NOT . I AM A SINGLE MOM WITH A SON, I NEED TO KNOW THAT MY CAR IS SAFE . NOT SURE WHAT TO DO PLEASE HELP.
Power train, Jul 6, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,888. *TT
Power train, Jul 2, 2018
THE CAR HAS 101628 MILES ON IT AS MMY WIFE COMMUTES TO WORK ABOUT 1.5 HOURS EACH WAY PER DAY. THE TRANSMISSION SHUTTERS ON TAKE OFF, DOES NOT KNOW WHEN TO SHIFT GEARS AT TIMES FROM 1ST TO 2ND COULD HAPPEN ANYWHERE AND FROM 3RD TO 4TH ON THE HIGHWAY AND NOW THE TRANSMISSION HAS STOPPED GOING INTO REVERSE AT ALL. THIS WILL BE THE 3RD TIME THIS CAR HAS BEEN IN THE DEALER FOR THIS ISSUE AND THE WARRANTY HAS ALREADY RAN OUT FROM FORD BUT WE GOT THE EXTENDED WARRANTY, SO THE REPAIR WILL BE ON ME THE NEXT TIME. THERE ARE TIMES THAT I WILL EASE ON THE GAS AND IT DOES NOT WANT TO ROLL THEN IT WILL JERK AND TAKE OFF. BY THE WAY THIS PROBLEM HAS BEEN GOING ON FOR THE 3 YEARS WE HAVE OWNED THE CAR
Power train, Jun 27, 2018
TRANSMISSION SHUTTERS AND JERKS FEELS LIKE THE CAR WILL LOSE POWER OR BREAK DOWN
Air bags, Fuel/propulsion system, Jun 26, 2018
GAS GADGET (AND MILES) WILL READ 1/2 TANK (200 OR SO MILE) AND WITH NO WARNINGS STALL (TURN OFF) EVEN ONCE PUTTING GAS IN VEHICLE HARD TO GET IT STARTED!ALSO AIR BAG LIGHT IS ON (MOST THE TIME) ENGINE LIGHT IS ON. THE REAR PASSENGER DOOR HAS TO BE "SLAMMED" OR CLOSED HARD IN ORDER TO LATCH. I BOUGHT THIS CAR AS FIRST OWNER IN 2015! VERY DISAPPOINTED! I HAVE HAD THIS VEHICLE TURN OFF ON ME AT LEAST 5 TIMES EVEN WITH MY DISABLE SON WITH ME, I COULD HAVE BEEN HIT AND WE COULD'VE BEEN HURT OR WORSE!
Power train, Jun 25, 2018
IT NO LONGER MOVES FORWARD OR BACK. IT HAS 12,000. MILES AND I WAS STRANDED WITH IT, AND NOW. I REALLY DO NOT WANT IT BACK WITH THE SAME TRANSMISSION PKG THAT FAILS INALL THE OTHER FOCUS ALSO.
Structure, Jun 21, 2018
I HAVE NOT BEEN ABLE TO GET MY VEHICLE REPAIRED BY FORD PER NHTSA 16V-643 BECAUSE PARTS ARE STILL NOT AVAILABLE. I RECEIVED THE RECALL NOTICE IN 2016 AND PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL DEALER! DO YOU KNOW WHEN FORD WILL HAVE PARTS TO CORRECT THIS SAFETY RECALL?
Power train, Jun 21, 2018
ISSUES WITH MY TRANSMISSION SHUDDERING WHEN ACCELERATING FROM A STOP IN JUNE OF 2017. VEHICLE WAS TAKEN IN FOR DIAGNOSIS AND WAS INFORMED THAT CLUTCH SHUDDER WAS OVER THE LIMIT. CLUTCH ASSEMBLY ON THE VEHICLE WAS REPLACED. THIS WAS AT 49131 MILES. IN JUNE OF 2018 SAME ISSUE WITH SHUDDERING TRANSMISSION RETURNED. VEHICLE WAS AGAIN TAKEN TO SERVICE DEPARTMENT. INFORMED THAT THE CLUTCH WAS SHUDDERING ST 443 AND THE MAX IS 250. WAS AGAIN TOLD THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THIS WAS AT 71351
Power train, Service brakes, Engine, Jun 12, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED, AND THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA 15108) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Jun 11, 2018
I THINK I HAVE A FAULTY FUEL MODULATOR RELATED TO THE RECALL OF THE BOSCH FUEL PUMP SYSTEMS THAT'S AFFECTED THE 2014 FORD FOCUS AND THE 2015 VW'S. MY CAR WON'T START TURN OVER IMMEDIATELY AFTER FULL REFILL OF GAS TANK. I'VE NOTICED THAT GAS ACTUALLY SPILLS OUT UNDER THE CAR AFTER FILLING UP ALL THE WAY. OCASSIONALLY MY CAR ENGINE WILL STOP ENTIRELY IN THE MIDDLE OF THE ROAD! IT'S HAPPENED TWICE NOW WHEN SHIFTING INTO 1ST AFTER BEING STOPPED AT A LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED IT'S THE FUEL MODULATOR AND THAT IT NEEDS TO BE REPLACED. THIS HAS GOT TO BE THE SAME ISSUE AS THE OTHER RECALLED UNITS. THANK YOU!
Power train, May 22, 2018
I HAVEN'T HAD THE CAR A MONTH. STARTED NOTICING THE PROBLEM IMMEDIATELY. WHEN I TAKE OFF THE CAR SHUTTERS AND ACTS LIKE ITS MISSING GEARS. IT DOES IT FROM A COMPLETE STOP BUT ALSO FROM A SLOW SPEED. IT DOESN'T MATTER IF IT'S IN THE CITY OR ON THE HIGHWAY.
Fuel/propulsion system, May 21, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN FOR APPROXIMATELY A MILE AND A HALF BEFORE IT STALLED AGAIN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FIFTEEN TIMES DURING THE PAST MONTH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC TWICE FOR THE STALLING FAILURE AND THE FUEL CONTROL MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,643.
Power train, May 8, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (HENNESSY FORD LINCOLN ATLANTA, 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 67,000.
Steering, May 7, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED AND UNABLE TO BE TURNED. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES BEFORE THE STEERING WHEEL WAS ABLE TO MANEUVER; HOWEVER, THE SERVICE STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (POMPANO FORD LINCOLN, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (888) 718-9266) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *TT THHE VEHICLE WAS REPAIRED. *JS
Power train, Apr 24, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO SHIFT GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND TO REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 58,000.
Other or unspecified, Electronic stability control (ESC), Engine, Apr 24, 2018
FROM THE VERY FIRST YEAR THAT I BOUGHT THIS CAR, (2015) IT HAS HAD MULTIPLE PROBLEMS WITH IT; IT SHAKES, SHUTTERS, 9EVEN AT 40-50 MPH) USES WAY TOO MUCH GAS, IT HAD A BADLY CORRODED BATTERY, THE CLUTCH AND TRANSMISSION BOTH, HAD PROBLEMS AND RECALLS!! I WAS RAISED, BELIEVING THAT EITHER FORD OR CHEVROLET, WERE THE AMERICAN CARS TO OWN; NOT ANYMORE, CUSTOMER SERVICE, AFTER THE SALE, IS A JOKE; BOTH AUTONATION'S (850 N. BURLESON BLVD, BURLESON, TX 76028 AND THE 5000 BRYANT IRVIN RD, 76132 LOCATIONS ARE HORRIBLE!! AFTER I PAY THIS LOSER OF A CAR OFF, I WILL NEVER BUY FORD AGAIN!!!
Power train, Apr 23, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER (CAMELBACK FORD, 1330 EAST CAMELBACK ROAD, PHOENIX, AZ 85014), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER HAD PREVIOUS KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD CALL BACK; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,275.
Power train, Apr 20, 2018
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO MOVE THE GEAR SHIFTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BIG MIKE NAUGHTON FORD (150 S HAVANA ST, AURORA, CO 80012, (303) 343-1900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.