2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints
1,030 reports, newest first.
Power train, Feb 8, 2017
MY FOCUS HAS ISSUES SHIFTING (JERKS AND REVS HIGH RPMS WHEN TAKING OFF) AND ROLLING BACK AT INTERSECTIONS ON AN INCLINE. I HAVE HAD THE CAR INTO THE LOCAL FORD DEALER THREE TIMES, ONCE THEY "REPROGRAMMED" THE AUTOMATIC TRANSMISSION CONTROLLER AND ONE OF THE OTHER TIMES THEY REPLACED THE CLUTCH PACK. THE THIRD TIME THEY TOLD ME THIS WAS NORMAL OPERATION. BEFORE THE CLUTCH PACK WAS REPLACED THE VEHICLE MADE SEVERE GRINDING NOSES LIKE METAL ON METAL. THIS WAS WHILE DRIVING AT SLOW SPEEDS IN A PARKING LOT.
Electrical system, Feb 3, 2017
THE CAR SPEAKERS HAVE BEEN MAKING POPPING AND CRACKLING SOUNDS SO LOUD THAT I HAVE JUMPED WHILE DRIVING, INCLUDING ONCE JERKING THE STEERING WHEEL. THERE DOES NOT APPEAR TO BE ANY PATTERN (NO TIES TO TURNING, ACCELERATING, BRAKING, BUMPS IN THE ROAD, ETC.) TO THE SOUNDS. THIS HAPPENS WHETHER THE STEREO IS ON OR OFF, INCLUDING AFTER THE CAR IS TURNED OFF UNTIL THE DOOR IS OPENED. I HAVE RESULTED TO WEARING EAR PLUGS WHILE DRIVING SO THAT I DON'T JUMP AND/OR JERK THE STEERING WHEEL - SOMETHING THAT IS NOT SAFE, BUT SAFER THAN THE ALTERNATIVE. I TOOK IT TO A FORD DEALERSHIP AND PROVIDED THEM WITH A VIDEO OF THE SOUNDS, BUT THEY COULD NOT GET THE SOUND TO OCCUR WHILE WORKING ON ANOTHER ISSUE. THEY ASKED ME TO BRING IT BACK WHEN IT STARTS MAKING THE SOUNDS AGAIN, WHICH IT BEGAN DOING VERY RECENTLY. HAVING GOOGLED THE PROBLEM, I'VE FOUND AT LEAST A DOZEN OTHER PEOPLE REPORTING THE SAME PROBLEM WITH 2012 AND 2013 FORD FOCUSES, BUT HAVE NOT FOUND ANY INDIVIDUALS WHO REPORTED THE ISSUE BEING RESOLVED. IT SEEMS TO ME THAT THIS IS AN URGENT SAFETY MANNER AND SHOULD BE HANDLED VERY SERIOUSLY AT THE COST OF FORD MOTORS. *TR
Power train, Jan 23, 2017
THE TRANSMISSION IS HORRIBLE. I SHAKES IT SPUTTERS AND IT MAKES A GRINDING SOUND. AT TIMES IT SEEMS TO TAKE OFF WHEN ALL I DO IS PRESS SO LIGHTLY ON THE GAS. I HAVE HAD THE AUTOMATIC CLUTCH REPLACED. I TOOK THEM 3 TIMES TO FIX IT, FINALLY WHEN THE NOISE GOT SO BAD THE DEALERSHIP DECIDED TO FIX IT. I FEEL UNSAFE IN THIS CAR. I AM SURE IT WILL ONLY GET WORSE AS THE CAR AGES. IT HAD A PROBLEM SINCE DAY 1. THE DEALERSHIP KEPT TELLING ME IT WAS NORMAL.
Power train, Jan 16, 2017
CAR KEPT BUMPING AND MOVING UNEVENLY WHEN STARTING FROM A STANDING STOP OR WHILE DRIVING AT SPEEDS BELOW 10 OR 15 MPH. THE DEALER REPLACED THE CLUTCH, ACTUATORS, & SEALS AND UP DATED THE PCM/TCM UNDER WARRANTY. THE WORK ORDER DATE WAS 9/28/2016 THE CAR HAD 14757 MILES ON IT. *TR
Visibility/wiper, Dec 24, 2016
THERE IS EXTREME DISTORTION OF THE IMAGE ON THE INSIDE MANUAL (NON-ELECTRONIC) REAR-VIEW MIRROR WHEN THE MIRROR IS SET TO THE "NIGHT" POSITION. THE MIRRORS ARE OK WHEN SET TO THE "DAY" POSITION. I HAVE OBSERVED THIS DEFECT IN THE MIRROR OF MY PERSONAL FORD FOCUS 2015, AND IN OTHER FORD VEHICLES I HAVE EXAMINED ON FORD DEALER LOTS. WHEN SET TO THE NIGHT POSITION, ANY MOVEMENT OF THE DRIVER'S HEAD RELATIVE TO THE MIRROR CAUSES SEVERE DISTORTION OF THE IMAGE WHETHER THE MOVEMENT IS IN THE VERTICAL OR HORIZONTAL PLANE (HOWEVER, MOVEMENT IN THE HORIZONTAL PLANE APPEARS TO CAUSE WORSE DISTORTION THAN IN THE VERTICAL). THIS DISTORTION IS MOST DISCONCERTING TO FOLKS WHO DRIVE AT NIGHT, AND COULD CAUSE THE DRIVER TO PERCEIVE THAT ANOTHER VEHICLE IS CLOSER/FARTHER BEHIND THAN IT ACTUALLY IS, OR TO PERCEIVE THAT IT IS IN A LANE OTHER THAN WHERE IT ACTUALLY IS. WHEN I DEMONSTRATED THIS TO MY LOCAL FORD DEALER SERVICE MANAGER AND TRIED TO MAKE A WARRANTY CLAIM, HE PERMITTED ME TO OBSERVE THE MIRROR IN OTHER VEHICLES ON THE LOT, ALL OF WHICH DEMONSTRATED THE SAME DEFECT. HE CLAIMS THAT IF A "DEFECT" APPEARS ON OTHER COMPARABLE VEHICLES, IT IS NOT REALLY A DEFECT AND IS "NORMAL." ANYONE WHO SUBSCRIBES TO SUCH NONSENSICAL LOGIC MUST SURELY BE LIVING IN A PARALLEL UNIVERSE!
Power train, Wheels, Dec 9, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND JERKED INTO GEAR. ALSO, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE RUBBER ON THE INSIDE OF THE WHEELS WAS MISSING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.
Steering, Structure, Fuel/propulsion system, Dec 6, 2016
I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.
Power train, Dec 2, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHOOK AND RATTLED WHEN SWITCHING FROM FIRST TO SECOND GEAR. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 02/07/2017*CT CONSUMER STATED THE TRANSMISSION IS PROGRESSIVELY WORSE. IT IS NOW SLIPPING AS IT SHIFTS INTO 2ND GEAR. UPDATED 7/12/18*JB
Power train, Electrical system, Dec 1, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WIRES IN THE VEHICLE WERE CHEWED BY RODENTS, WHICH CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Nov 29, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Power train, Nov 21, 2016
I PURCHASED A BRAND NEW 2015 FORD FOCUS IN JULY 2015 WITH 17 MILES ON IT. I HAVE PUT IT IN THE SHOP UNDER WARRANTY FOR SHUDDERING JERKING , THE RPMS GO UP WHEN I COME TO A STOP AND IT MAKES CLICKING NOISES AND GOING DEAD WHEN COMING TO A STOP OR TRYING TO LEAVE FROM A STOP. I HAVE NEARLY BEEN HIT TWICE WHEN PULLING OUT ONTO THE HWY TURNING LEFT GOING TO WORK BECAUSE THE CAR JUST JERKED AND DIED COMPLETELY. IF NOT FOR THE OTHER DRIVERS PAYING ATTENTION THEY WOULD HAVE HIT ME. I HAVE TWO YOUNG CHILDREN. I JUST READ AND FOUND OUT ABOUT THIS WHOLE POWERSHIFT LAWSUIT AND I AM IN TOTAL SHOCK. HOW COULD YOU SELL ME A VEHICLE WITH THIS KIND OF DEFECT? MY CHILDREN AND ME COULD BE KILLED EVERYTIME I GET IN THE VEHICLE. THE DEALERSHIPS ARE NO HELP EITHER. FIRST THEY SAID IT WAS "AN UPDATE" THAT I NEEDED. NEXT IT WAS NORMAL OF THOSE KIND OF CARS THEN IT WAS OK WE CAN'T FIND ANYTHING WRONG THEN IT WAS TCM THEN CLUTCH FINALLY AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK IT TO THE LAST DEALER AND THEY SAID IT WAS THE VAPOR EMISSIONS VALVE. I JUST THROW MY HANDS UP WITH IT. I CANT TRADE IT IN BECAUSE ITS VALUE ITS SO LOW. I AM A SINGLE WORKING MOTHER OF TWO KIDS AND I AM SCARED EVERYTIME I GET IN THIS DEATH TRAP. HELP
Power train, Nov 21, 2016
CAR IS SLOW AT ACCELERATING FROM A COMPLETE STOP AND SHAKES AS IT ACCELERATES. CAR HAS TROUBLE TURNING ON AND WHEN IT DOES IT SHAKES. IT DOES THAT REGARDLESS IF THE ENGINE IS COLD OR WARM. AS YOU MERGE INTO A HWY IT IS SLOW AT GETTING TO SPEED AND THE ENGINE SOUNDS LIKE IS NOT IN GEAR.
Engine, Nov 18, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON NUMEROUS OCCASIONS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUDDERED. THE DEALER MADE SEVERAL ATTEMPTS TO CHANGE THE COIL PACKS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,600.
Power train, Nov 18, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, JERKED, AND HAD TOO MUCH HESITATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND CLUTCH MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT *TR
Power train, Nov 15, 2016
MY CAR LOST POWER WHEN I WANT TO START AFTER I STOP IN A RED LIGHT AS WELL IT MAKES WEIRD NOISES, I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT I THE CAR IS FINE, THAT THEY RESET THE COMPUTER, THE CAR WAS FINE FOR TWO DAYS AND WHEN BACK TO THE SAME THINK AND NOW IS GETTING WORST
Power train, Nov 5, 2016
TAKATA RECALL !! I HAVE A LOT OF PROBLEMS BECAUSE OF THE TRANSMISSION ON MY FORD FOCUS 2015 I LIVE ON FLORIDA I DON'T KNOW WHY FORD DOESN'T GIVE US A SOLUTION!!! I'M LOOSING THOUSANDS OF DOLLARS BECAUSE IDK AFTER THE WARRANTY GETS EXPIRED I CAN'T AFFORD CAR PAYMENT PLUS FIX THE TRANSMISSION ON MY CAR EVERY FIVE MONTHS:( I DON'T TRUST MY CAR I WOULD LIKE TO HEAR ABOUT ONE SOLUTION.! THEY ALREADY CHANGED THE CLUTCH ON MY CAR 2 TIMES AND THEY SAID THEY GONNA HAVE TO DO IT AGAIN EVENTUALLY
Electrical system, Oct 17, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS DISCONNECTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Power train, Oct 9, 2016
BOUGHT MY 2015 FOCUS WITH 31000 FROM A DEALER AND WAS TOLD THAT IT WENT THROUGH A 182 POINT INSPECTION AND WITH IN 2 DAYS OF OWNING HAD TO HAVE THE TRANSMISSION "REPROGRAMMED" BECAUSE OF A NASTY SHUTTERING FROM A STOP AND IT WAS FINE FOR ABOUT 2 DAYS AND IS GOING BACK INTO THE SHOP TOMORROW BECAUSE IT IS HAVING THE SAME ISSUE. WAS TOLD AT THE DEALERSHIP THAT THIS IS A KNOWN PROBLEM AND THERE REALLY IS NO FIX. IF I WOULD OF KNOW THIS BEFORE BUYING THE CAR THIS WOULD HAVE NEVER BEEN SOLD TO ME... THE CAR CONTINUES TO JERK FROM A STOP TO FIND ITS GEARS AND IS TOTALLY UNSAFE.
Power train, Engine, Oct 7, 2016
TWICE PULLING ON TO A BUSY HWY MY CAR HAS STALLED/SHUDDERED, AND LOST POWER. BOTH TIMES HEAT GAUGE SKY ROCKETING. THE LAST TIME MY CAR TURNED OFF ENTIRELY, AND HAD OVER HEATED. HOWEVER IT HAD ONLY BEEN IN OPERATION FOR ABOUT 5 MIN. BOTH TIMES ON A BUSY HWY. FIRST TIME I TOOK IT IN, THEY SAID IT WAS A MODULE UPDATE. TWO WEEKS LATER IT HAPPENED AGAIN AND WORSE. I WAS ABLE TO LIMP MY CAR INTO THE DEALERSHIP AFTER LETTING IT SIT FOR 5 MINUTES. THEY REPLACED GASKETS, AND BLEW THEM ON THEIR TEST DRIVE. REPLACED A HOSE AND GASKETS AGAIN. MY CAR WAS RETURNED TO ME TWO DAYS AGO, AND LESS THAN 50 MILES LATER, THE CHECK ENGINE LIGHT CAME ON. THE COOLANT WAS HALF FULL, AND IN THE COURSE OF ROUGHLY 30 MINUTES OF OPERATION IT HAD GONE THROUGH HALF OF THE COOLANT. YET THERE IS NO TRACE OF A LEAK ON THE GROUND. IN ADDITION TO ALL OF THAT, ON THE FIRST FIX THE AC HAD CUT OUT TWICE WHICH SINCE THEY HAVE CLAIMED TO HAVE FIXED. WITH ALL OF THIS, IT HAD CREATED QUITE A FOWL SMELL IN MY CAR AS A RESULT. MY CAR AT THIS POINT, MY CAR HAS BEEN IN THE SHOP 21 BUSINESS DAYS (NOT INCLUDING SATURDAYS.. WHICH THEY WORK), THE ISSUES STARTED MID AUGUST AND IT IS NOW OCTOBER 7TH. THEY OFFERED TO GIVE US THE CAR BACK AND THAT IT WAS "JUST AN AIR BUBBLE". DESPITE THE CHECK ENGINE LIGHT BEING ON AND EXCESSIVE LOSS OF COOLANT. MY CAR HAS BEEN IN MOTION EACH TIME IT HAS HAD AN ISSUE. THE FIRST ISSUE I WAS JUST PULLING ON TO THE HWY, SO WAS JUST ATTEMPTING TO ACCELERATE. THE SECOND TIME I HAD REACHED THE HWY SPEED OF 55 MPH. (SEPARATE INCIDENT, THEY ALSO HAD TO REPLACE A FAULTY SEATBELT).
Other or unspecified, Oct 2, 2016
MY CAR SHAKES TERRIBLY WHEN GOING INTO AND OUT OF FIRST GEAR. TRANSMISSION ISSUE I ASSUME. BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT IN AUGUST OF 2015. HAS BEEN DOING THIS EVER SINCE. I GET MY REGULAR OIL CHANGES AND DRIVE NORMALLY
Power train, Vehicle speed control, Engine, Sep 20, 2016
PURCHASED MID AUGUST 2016. WE HAVE PUT APPROX 750 MILES ON IT IN THAT SHORT TIME. 1ST INCIDENT, MY WIFE STOPPED AND WHILE THE CAR WAS IN DRIVE ROLLED BACKWARDS ON AN INCLINE THAT RESEMBLES LEVEL. 2. FROM STOP ATTEMPTING TO ACCELERATE IT JUMPS, STUTTERS AND BARLEY MOVES. WE HAVE ALREADY HAD A NEAR COLLISION IN AN INTERSECTION DUE TO THIS. ADDITIONALLY, WHILE GETTING ON THE ON RAMP IT IS SO SLUGGISH AT TIMES, THAT WE ARE NOT EVEN AT PROPER SPEED TO GET ON A FREEWAY. UNSAFE, PURCHASED FROM ENTERPRISE WHO TOLD US NOTHING ABOUT THIS AT THE TIME OF PURCHASE. ENTERPRISE IS ALLOWING PEOPLE DRIVE AWAY IN THESE PILES. IF THERE HASN'T BEEN DEATHS, THERE WILL BE. ENTERPRISE IS NOT ADVISING CUSTOMERS OF THIS BECAUSE THEY HAVE MANY IN THEIR FLEET THEY MUST MOVE OUT. SHAME ON THEM. NOTE: THE FOLLOWING FROM THE ENTERPRISE WEB SITE. WORRY FREE OWNERSHIP. OUR JOB DOESN'T END WHEN YOU PULL OFF THE LOT. FOR YOUR CONTINUED DRIVING PLEASURE, WE OFFER A UNIQUE COMBINATION OF BENEFITS TO KEEP YOU HAPPY DOWN THE ROAD. THEY BOAST ABOUT A 12 MONTH/12,000 MILE POWERTRAIN WARRANTY (LIMITED) SO YOU DON'T HAVE TO WORRY. THEY WILL TELL YOU ALL OF THE ISSUES WE BE TAKEN CARE OF. THIS IS A LIE BECAUSE FORD DOESN'T HAVE THE ANSWER YET.
Power train, Sep 7, 2016
HAS A HESITATION ON TAKES OFF HAS HAD THIS ISSUE FROM DAY ONE DEALERSHIP WILL NOT TAKE CARE OF THIS
Power train, Sep 6, 2016, crash
AFTER SEVERAL ATTEMPTED REPAIRS, THERE IS STILL HESITATION AND LOSS OF POWER ON HIGHWAY. ALSO SHUDDERING AND HESITATION ON TAKE OFF. I HAD A INCIDENT AT A STAND STILL WHERE THE TRANSMISSION WOULD NOT ENGAGE AND HIT THE BACK OF A TRUCK. THE DEALER SAID JUST KEEP DRIVING AFTER COMPLAINING NUMEROUS OF TIME. SINCE JUNE 2016 IT HAS BEEN IN THE DEALERSHIP FOR REPAIRS AND CAN'T CORRECT THE ISSUE. IT IS A SAFETY HAZARD FOR THE DRIVER AND PASSENGERS.
Power train, Engine, Sep 1, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FAILURE. THE FOLLOWING DAY, WHILE DRIVING 15 MPH, THE ENGINE REVVED TO 100 MPH WITHOUT WARNING. THE RPM WAS AT 8. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/13/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH AND TRANSMISSION CONTROL MODULE. UPDATED 12/19/16.*JB
Other or unspecified, Aug 14, 2016
THE SUNROOF GLASS EXPLODED, NOTHING HIT IT AND THERE WERE NO OTHER VEHICLES NEARBY.