2016 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,192 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,192

Of the 2016 reports, 27 involved a crash and 3 involved a fire. 24 people were injured.

Primary concernPower train677 reports · 57% of complaints
Owner complaints1,192Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train677
  2. Engine237
  3. Fuel/propulsion system165
  4. Other or unspecified107
  5. Electrical system85
  6. Fuel system64
  7. Gasoline61
  8. Engine and engine cooling50

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  3. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

    Campaign 26V012000 on NHTSA.gov

  4. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  5. Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023

    Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

    A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.

    Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.

    Campaign 23V905000 on NHTSA.gov

  6. Power train, manual transmissionNov 28, 2018

    Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.

    Campaign 18V845000 on NHTSA.gov

  7. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  8. Power train, manual transmissionMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    Campaign 18V169000 on NHTSA.gov

  9. Structure, bodyJan 24, 2017

    Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

    Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

    Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

    Campaign 17V052000 on NHTSA.gov

  10. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

Representative owner complaints: engine and engine cooling

50 reports, newest first. Show all

  1. Engine and engine cooling, Jun 26, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

  2. Service brakes, Hydraulic, Engine and engine cooling, Jun 20, 2024

    The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was an abnormal clicking noise coming from the engine. The engine lost oil pressure. The contact stated that the brake pedal was depressed but the vehicle was slow to respond, and the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the tensioner arm was fractured, and the fuel pump was not providing power to the engine. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Schicker Ford of St. Louis (3300 S. Kingshighway Blvd, Saint Louis, MO 63139), who informed the contact that all the parts were not in the vehicle. The contact called the original local dealer, who informed the contact to pick up the parts. The manufacturer was contacted and referred the contact to the local dealer. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 109,000.

  3. Engine and engine cooling, Jun 6, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the oil pump drive belt had failed. The vehicle was not repaired. The failure mileage was 89,000. VIN tool confirms parts not available.

  4. Engine and engine cooling, May 22, 2024

    The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.

  5. Engine and engine cooling, May 9, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  6. Engine and engine cooling, May 7, 2024

    The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the engine started to overheat, and the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the diagnostic result was undetermined, and the vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

  7. Engine and engine cooling, Service brakes, May 7, 2024

    The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

  8. Engine and engine cooling, Apr 26, 2024

    The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle the oil pressure warning light activated and a ticking noise was coming from the engine compartment. The vehicle was later towed to the local dealer who diagnosed that the timing belt and oil pump drive belt had failed causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 205,000.

  9. Engine and engine cooling, Apr 22, 2024

    The contact owns a 2016 Ford Focus. The contact stated that while his son was driving approximately 30 MPH, the oil warning light illuminated, and a grinding sound was heard coming from the engine. The vehicle was pulled to the side of the road and turned off. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The vehicle was towed to the dealer where the diagnosis was confirmed. The vehicle was not repaired. The contact was notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

  10. Engine and engine cooling, Apr 17, 2024

    The contact owns a 2016 Ford Focus. The contact stated while her mother was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was not able to pull to the shoulder of the roadway, and the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump drive belt tensioner, resulting in damages to the engine and requiring the engine to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,000.

  11. Engine and engine cooling, Mar 29, 2024

    The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, he observed low-frequency rumbles emanating from the engine compartment. The vehicle was taken home. The next day when the vehicle was started, the contact observed the rumbling noise again and then the vehicle began shaking. The vehicle was taken to a dealer where it was diagnosed that the hydraulic engine mount leaked and needed to be replaced. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 58,600.

  12. Engine and engine cooling, Mar 25, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,085. VIN tool confirms parts not available.

  13. Engine and engine cooling, Mar 25, 2024

    The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, prompting the driver to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump belt, resulting in damages to the engine, requiring the engine to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 78,000.

  14. Engine and engine cooling, Mar 20, 2024

    The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump, resulting in damage to the engine and requiring a replacement engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 139,000.

  15. Engine and engine cooling, Mar 11, 2024

    The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed uphill, the vehicle made an abnormal sound and stalled. The oil pressure and check engine warning lights were illuminated. The failure nearly caused a collision. The vehicle was coasted to the side of the road and then was towed to the residence. The contact's husband, an independent mechanic, diagnosed that the engine oil pump needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. VIN tool confirms parts not available.

  16. Engine and engine cooling, Mar 6, 2024

    The contact owns a 2016 Ford Focus. The contact received notification NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while his wife was driving 50-55 MPH, the vehicle started shaking and lost motive power. The contact’s wife pulled to the side of the road. The contact’s wife was unsure if any warning lights were illuminated. The vehicle was towed to a local mechanic where the vehicle was diagnosed, and it was determined that the engine had seized due to the oil pump drive belt failure. The vehicle was repaired, and the engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 84,320.

  17. Engine and engine cooling, Mar 5, 2024

    The contact owns a 2016 Ford Focus. The contact stated while at a stoplight, the light turned green, the contact depressed the accelerator pedal and the RPM revved up, the vehicle lunged forward but did not properly move forward. The general fault light was illuminated. The contact pulled to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the vehicle fell under the guidelines of the recall and was not repaired. The contact received notification of NHTSA Campaign Number: 23V9050000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer who performed a diagnostic test and stated that the vehicle failed the oil pressure test and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000. VIN tool confirms parts not available.

  18. Engine and engine cooling, Feb 28, 2024

    The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving 45 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. The service engine soon message was displayed. The vehicle was towed to an independent mechanic, who informed the contact that the vehicle lost oil pressure, and the drive belt went into the timing chain. The engine was replaced. The failure recurred and was taken back to the independent mechanic, who replaced the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was 82,000.

  19. Engine and engine cooling, Feb 20, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump and that the oil pump needed to be replaced. The vehicle was repaired; however, the contact was informed that the failure of the oil pump caused significant damages to the engine and that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and was advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

  20. Engine and engine cooling, Feb 7, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, and the power steering function was inoperable. The contact depressed the accelerator pedal and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated, along with the battery warning light. The contact was able to drive the vehicle to the nearest gas station. The contact parked the vehicle and turned the vehicle off. The contact stated that for a while the vehicle would not restart. The contact charged the battery and the vehicle started with an abnormal sound. The contact turned the vehicle off. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump tensioner. The vehicle was then towed to a second independent mechanic for a second opinion where the vehicle was diagnosed with a failed oil pump tensioner. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 97,000.

  21. Engine and engine cooling, Jan 25, 2024

    The contact owns a 2016 Ford Focus. The contact stated while her son was driving approximately 70 MPH, the engine revved, and the vehicle started losing motive power. Additionally, the brake pedal was depressed, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that her son turned on the hazard lights and veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the oil pump drive belt had failed, causing the engine to seize. The dealer determined that the engine and the turbo charger needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 111,000.

  22. Engine and engine cooling, Jan 22, 2024

    The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the low oil pressure warning light illuminated, and the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The message "Engine Fault - Service Engine Now" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The mechanic advised the contact to drive to the nearby residence, and to tow the vehicle to the dealer from the residence to the dealer. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the oil pump drive belt was degraded and there were rubber fragments inside the oil, resulting in loss of oil pressure, and engine and turbo charger failure. The dealer determined that the oil pump drive belt, the engine, and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer informed the contact that she could repair the vehicle at her own expense and then be reimbursed. The failure mileage was approximately 134,752.

  23. Engine and engine cooling, Jan 18, 2024

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while her son was driving approximately 30 MPH, the vehicle started to shake and vibrate abnormally. The contact stated that the check engine and check oil warning lights were illuminated. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic who determined that the vehicle engine had seized due to a lack of oil pumping through the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was 66,426. VIN tool confirms parts not available.

  24. Engine and engine cooling, Engine, Jan 24, 2023

    The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

  25. Engine and engine cooling, Fuel system, Gasoline, Engine, Sep 2, 2022

    The contact owns a 2016 Ford Focus. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge value on the fuel tank was stuck or was sticking. The contact called the local dealer and was informed that the vehicle was not covered under a recall and informed her about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called another local dealer, Crossroads Ford of Apex (1501 N Salem St, Apex, NC 27502) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number but no additional assistance was provided. The contact stated that the failure was similar to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was unknown.