2016 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,192 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,192

Of the 2016 reports, 27 involved a crash and 3 involved a fire. 24 people were injured.

Primary concernPower train677 reports · 57% of complaints
Owner complaints1,192Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train677
  2. Engine237
  3. Fuel/propulsion system165
  4. Other or unspecified107
  5. Electrical system85
  6. Fuel system64
  7. Gasoline61
  8. Engine and engine cooling50

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  3. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

    Campaign 26V012000 on NHTSA.gov

  4. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  5. Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023

    Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

    A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.

    Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.

    Campaign 23V905000 on NHTSA.gov

  6. Power train, manual transmissionNov 28, 2018

    Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.

    Campaign 18V845000 on NHTSA.gov

  7. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  8. Power train, manual transmissionMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    Campaign 18V169000 on NHTSA.gov

  9. Structure, bodyJan 24, 2017

    Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

    Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

    Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

    Campaign 17V052000 on NHTSA.gov

  10. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

Representative owner complaints

1,192 reports, newest first.

  1. Vehicle speed control, Engine, Fuel/propulsion system, May 20, 2021

    My car idles up high often and the car will speed up on it's own. When at a complete stop it struggles to stay on. Sometimes it will cut off. It has shut off while driving as well. It jerks when taking off from a complete stop. After putting gas in the car it will not start immediately. I have to pump the gas pedal for a few seconds. It eventually starts. At Autozone I had a code test ran on it and it suggested EVAP system needed replacing. So, I took it to have it fixed. Precision Tune ran an additional test on my car, but there were no errors. They even checked for any recalls or repair issues posted online, but my car was not listed. They suggested I call the manufacturer. It still does it. I can also hear a scrubbing sound while backing up, but my brake pads are good. The brake light continues to pop on saying I need brake fluid. I had that checked and I do not need brake fluid. The engine light stays on. I get my car tuned on a regular basis. I've only had it for a soon to be year in June 2021. Also, there are times when the gas fumes are strong inside of the car while driving. I want to go on trips but i'm afraid it will shut off in the middle of the interstate.

  2. Power train, May 19, 2021

    The contact owns a 2016 Ford Focus. The contact stated while driving 15 mph, the gear shifter would not shift into second gear from first gear. The engine revved however, the vehicle would not accelerate. The vehicle was towed to an independent mechanic where the clutch actuator and the clutch were replaced however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA to file a complaint. The failure mileage was 71,000.

  3. Power train, May 3, 2021

    THE CAR IS IN MOTION ON A CITY STREET AND A HIGHWAY AND YOU CAN HEAR A SLIGHT GRINDING SOUND WHEN THE GAS PEDAL IS PRESSED AND THE CAR IS COASTING. THE MECHANIC SAYS THAT IT'S THE CLUTCH BEARING THAT IS FAILING AND THAT IT IS A KNOWN ISSUE WITH FORD FOCUS'S HOWEVER THE CAR'S VIN WAS NOT INCLUDED IN THE RECALL.

  4. Power train, Apr 30, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE (ON TAKING OFF) DRIVING AT SPEEDS OF 10 MPH OR LESS, THE VEHICLE JERKED LIKE A VEHICLE DOWN SHIFTING INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DIAGNOSED WITH NEEDING CLUTCH AND BEARINGS TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. CONSUMER STATED WHILE TEST DRIVING CONSUMER NOTICED SOMETHING WAS WRONG WITH TRANSMISSION BECAUSE VEHICLE STARTED JUMPING.*JB

  5. Engine, Apr 27, 2021

    CLUTCH NEEDS TO BE REPLACED ON AUTOMATIC TRANSMISSION AFTER 81K MILES

  6. Power train, Apr 26, 2021

    I GOT THE CAR AND NOTICED IT WAS JERKING/TUGGING BETWEEN THE 1ST AND 2ND GEARS AS I'M ACCELERATING EVERY TIME.

  7. Power train, Electrical system, Vehicle speed control, Apr 24, 2021

    CAR RUNS HOT WHILE IN MOTION ON HIGHWAY OR CITY STREETS, DUE TO GEARS STICKING CAUSING TRANSMISSION TO MALFUNCTION AND I MUST TURN OFF CAR TO DISENGAGE FOR 25 MINUTES.

  8. Engine, Apr 22, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING IN STOP AND GO TRAFFIC, THE VEHICLE SHUDDERED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

  9. Power train, Fuel/propulsion system, Apr 9, 2021

    I WAS DRIVING NORMALLY ON A MAIN STREET AND THEN THE CAR BEGAN TO VIOLENTLY JERK AND WOULD NOT ACCELERATE AS IF IT COULDN'T SHIFT INTO THE NEXT GEAR I PULLED OVER AND SHUT THE CAR OFF THEN RESTARTED IT WITH NO CHANGE I HAD IT TOWED TO FORD WHERE ITS CURRENTLY GETTING SERVICED WHICH THEY SAID MIGHT NOT BE COVERED UNDER WARRANTY AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT THIS IS A COMMON OCCURRENCE I ALSO RECENTLY HAD TO HAVE MY PURGE VALVE REPLACE AS WELL THEY SAID THAT WAS COVERED UNDER WARRANT I BELIEVE A RECALL IS NECESSARY IN THIS SITUATION IT WAS EXTREMELY DANGEROUS ESPECIALLY AT HIGH SPEEDS OR THAT TO HAPPEN I HAD THE CAR DIAGNOSED PRIOR TO IT GOING TO FORD AND THE CODE WAS P090C WHICH SAID THE CLUTCH B ACTUATOR CONTROL CIRCUIT LOW AND MY MILAGE IS ABOUT 72,000

  10. Fuel system, Gasoline, Apr 8, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED WHEN THE FUEL LEVEL SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FUEL LEVEL SENSOR CIRCUIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER RANDY MARION FORD LINCOLN, LLC (1030 GATEWAY CROSSING DR, STATESVILLE, NC 28677) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

  11. Power train, Apr 8, 2021

    I WAS DRIVING ON A HIGHWAY IN TRAFFIC WHEN MY CAR SUDDENLY JUST SLOWS DOWN & STOPS ACCELERATING ON ITS OWN. WHEN I STARTED IT BACK UP, THE CAR WOULD RANDOMLY FEEL LIKE ITS GOING INTO 'NEUTRAL' GEAR ON ITS OWN & I AM NOT ABLE TO ACCELERATE, SO AGAIN IM SLOWING DOWN IN THE MIDDLE OF TRAFFIC. AFTER ABOUT 2 MINUTES.. IT GOES BACK INTO REGULAR DRIVE ON ITS OWN. SEEMS LIKE SOME SORT OF TRANSMISSION ISSUES. THE MESSAGE ON MY DASHBOARD SAYS 'TRANSMISSION FAULT, SERVICE NOW'. BUT I NEVER STARTED SEEING THIS MESSAGE UNTIL I GOT A DEAD BATTERY REPLACED.

  12. Power train, Apr 1, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE SPUTTERED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BOKAN FORD (2 FRANKLIN PARK W #1, ST. ALBANS CITY, VT 05478, (802) 524-7343) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE VIN WAS INCLUDED IN RECALLS RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED TO NHTSA FOR ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

  13. Fuel/propulsion system, Mar 30, 2021

    VEHICLE WAS DIAGNOSED BY MECHANIC TO HAVE MALFUNCTIONING CANISTER PURGE VALVE THAT IS STUCK IN AN OPEN POSITION, IDENTICAL TO CURRENT RECALL #18V735000 FOR CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. MY VEHICLE STALLS AFTER I REFUEL FOR ABOUT A MINUTE; I HAVE TO REPEATEDLY START AND STOP MY ENGINE UNTIL IT STAYS ON, AND THE ENGINE RUMBLES EXCESSIVELY FOR A COUPLE MINUTES AFTER BEING ABLE TO DRIVE AFTER REFUELING. THE CHECK ENGINE LIGHT IS ON FOR CODE #P0441.

  14. Power train, Electrical system, Vehicle speed control, Mar 22, 2021

    CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE

  15. Exterior lighting, Mar 18, 2021

    ON 12/13/2016 I BROUGHT MY 2016 FORD FOCUS TO THE DEALER BECAUSE THE AUTO HEADLIGHTS SYSTEM WILL COME ON WHEN I FELT LIKE IT AND IT ALSO AFFECTED THE NAVIGATION SCREEN LIGHTING IT WILL COME ON AND GO INTO NIGHT MODE THE SAID THEY FIX THE PROBLEM THEN ON04/17/19 I BROUGHT IT BACK TO THE DEALER FOR THE SAME PROBLEM THEY SAID THEY FIX THE PROBLEM AGAIN AND NOW MARCH 2021 I'M HAVING THE SAME PROBLEM AGAIN SOMETHING IS GOING ON

  16. Power train, Mar 18, 2021

    WHEN I GOT MY FORD FOCUS TRANSMISSION STARTED ACTING UP RPMS WILL HIT4000 BEFORE HIS SHIFT GEARS WHEN I BROUGHT IT IN TO THE FORD DEALER ON 12/13/16 THEY SAID THEY HAD TO REPROGRAM SOMETHING IN THE TRANSMISSION, I HAD TO BRING IT BACK AGAIN THE SECOND TIME ON 11/19/18 THEY SAID THEY HAD TO CHANGE THE CLUTCH IS IN THE TRANSMISSION AND NOW 2021MARCH I HAVE THE SAME PROBLEM AGAIN TIME FOR A RECALL.

  17. Steering, Mar 13, 2021

    RETURNING HOME WHEN A RED WARNING ABOUT TOTAL POWER STEERING LOSS. COULD NOT STEER THE CAR WHILE GOING ABOUT 25MPH. NARROWLY MISSED PARKED CARS AND EVENTUALLY WENT ONTO THE SIDEWALK WHERE SOME KIDS WERE PLAYING BEFORE I STOPPED. PUSHED THE CAR ONTO THE STREET AND TOWED IT TO MY DRIVEWAY. VERY VERY LUCKY! CANNOT STEER CAR

  18. Engine, Mar 3, 2021

    I HAVE A 2016 FORD FOCUS HATCHBACK, IT JERKS WHEN ACCELERATING, AND MAKES AN ODD SOUND WHEN I AM REVERSING AND TURNING. I CANT AFFORD TO PAY OUT OF POCKET FOR THESE REPAIRS, BUT I CAN SEE FORD HAS HAD SIMILAR PROBLEMS WITH FOCUSES IN THE PAST, I HAVE A 5 YEAR OLD SON. AND I WOULD LOVE FOR THIS TO BE A RECALL DUE TO THE ON GOING ISSUES.

  19. Power train, Mar 2, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR. THE CONTACT STATED THAT THE TRANSMISSION FAULT SERVICE NOW DISPLAY MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT INFORMED OF TH EFAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,073.

  20. Power train, Mar 1, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

  21. Steering, Power train, Electrical system, Feb 28, 2021

    NO RECALLS WHERE REPAIRED ON MY VEHICLE

  22. Power train, Engine, Feb 17, 2021

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JOHNSON FORD LINCOLN INC (694 EAST STREET, PITTSFIELD, MA 01201) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

  23. Wheels, Feb 17, 2021

    FOUND OUT MY VEHICLE HAD 2 PIECE LUG NUTS WHICH ARE DAMAGED WHEN REMOVED AND HAVE TO BE REPLACED WITH ONE PIECE LUG NUTS WHICH ARE $8.00 PER PIECE. AT 5 NUTS PER WHEEL ON 4 WHEELS THAT COMES TO $160.00. CAR WAS IN FOR SERVICE(DAMAGED TIRE).02/12/

  24. Structure, Feb 11, 2021

    THE REAR QUARTER GLASS SEALS HAVE BOTH STARTED LEAKING WITHIN 2 MONTHS OF EACH OTHER. WATER ENTERS THROUGH THE SEAL LEAK AND ENTERS THE HATCH AND UNDER REAR SEATS. I HAVE VERIFIED THIS IS THE LEAK BY SPRAYING A WATER HOSE ON THE OUTSIDE AND WATCHING IT LEAK PRETTY HEAVILY IN THE INSIDE OF THE VEHICLE.

  25. Power train, Other or unspecified, Feb 8, 2021

    WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.