2016 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,192 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,192

Of the 2016 reports, 27 involved a crash and 3 involved a fire. 24 people were injured.

Primary concernPower train677 reports · 57% of complaints
Owner complaints1,192Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train677
  2. Engine237
  3. Fuel/propulsion system165
  4. Other or unspecified107
  5. Electrical system85
  6. Fuel system64
  7. Gasoline61
  8. Engine and engine cooling50

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  3. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

    Campaign 26V012000 on NHTSA.gov

  4. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  5. Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023

    Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

    A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.

    Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.

    Campaign 23V905000 on NHTSA.gov

  6. Power train, manual transmissionNov 28, 2018

    Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.

    Campaign 18V845000 on NHTSA.gov

  7. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  8. Power train, manual transmissionMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    Campaign 18V169000 on NHTSA.gov

  9. Structure, bodyJan 24, 2017

    Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

    Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

    Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

    Campaign 17V052000 on NHTSA.gov

  10. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

Representative owner complaints

1,192 reports, newest first.

  1. Electrical system, Feb 8, 2021

    MY VEHICLE STARTED ALL OF THE SUDDEN TO MAKE SOME NOISES AFTER THE ENGINE IS OFF AND THE HEADLIGHTS ARE TURNING ON ON THEIR OWN.WE WERE TOLD THE BATTERY IS LOW , WHICH WE REPLACED BUT THE VEHICLE STILL DOES THE SAME.VEHICLE WAS PARKED WHEN WE FIRST NOTICED.

  2. Power train, Electrical system, Jan 18, 2021

    MY VEHICLE'S MAKE/MODEL/YEAR (2016 FORD FOCUS) HAS A REPORTED RECALL FOR A SERIOUS SAFETY HAZARD INVOLVING THE POWERSHIFT DUAL CLUTCH TRANSMISSION. ONLINE, IT STATES THAT MODEL YEARS 2012-2016 FORD FOCUS VEHICLES HAVE THIS ISSUE. THIS TYPE OF TRANSMISSION IS CONSIDERED A MANUAL TRANSMISSION THAT IS CONTROLLED ELECTRONICALLY BY A COMPUTER WHILE USING A DRY CLUTCH RATHER THAN A WET ONE, MEANING OIL IS NOT SUPPLIED TO THE SHIFTING MECHANISM AND CAN RESULT IN INCREASED WEAR AND TEAR THE LONGER THE ISSUE PERSISTS. WHEN THE COMPUTER MODULE THAT OPERATES THE TRANSMISSION CAN'T HANDLE RAPID ACCELERATION OR SPEED SHIFTING, THE VEHICLE WILL SPUTTER AND MAKE AN AUDIBLE NOISE. OTHER ISSUES THAT CAN BE CAUSED ARE PROBLEMS WITH DOWNSHIFTING, LEAVING THE VEHICLE IN A HIGHER GEAR DESPITE DECELERATION AND CAUSE IT TO "LURCH". THE MAIN SAFETY HAZARD THIS ISSUE CAUSES IS WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THE DELAY PREVENTS THE VEHICLE FROM REACHING THE SAME SPEED A VEHICLE SHOULD ACHIEVE WITH AN AUTOMATIC TRANSMISSION. IN TERMS OF DECELERATION, THE CAR'S INABILITY TO CORRECTLY DOWNSHIFT CAUSED THE VEHICLE TO LUNGE FORWARD, DESPITE THE BRAKES BEING APPLIED.

  3. Power train, Jan 18, 2021

    I HAVE A 2016 FORD FOCUS. 3 MONTHS AFTER PURCHASE I TOOK IT TO SERVICE FOR SHAKING ON ACCELERATING AND DEACCELERATING. I WAS TOLD BROKEN SWAY BAR LINKS. AFTER THEY WERE REPLACED I BROUGHT IT IN AGAIN. I WAS TOLD IT'S NORMAL FOR THE POWERSHIFT TRANSMISSION AND I WAS NOT USED TO IT. IN MARCH 2019 MY TRANSMISSION DROPPED INTO NEUTRAL AND A TRANSMISSION FAILURE MESSAGE WAS SHOWN. I TOOK MY CAR TO SERVICE. THEY REPLACED SENSOR AND I WENT TO GET IT. IT FAILED IN 5 FEET. TOOK IT BACK AND THEY REPLACED A SECOND SENSOR. IT FAILED BEFORE I ARRIVED HOME. THIS HAS GONE BACK AND FORTH 8 TIMES. BECAUSE MY STAYING HOME WITH COVID I ONLY PUT 700 MILES ON MY CAR BETWEEN APRIL AND NOVEMBER. THEY HAVE HAD MY CAR SINCE THEN EXCEPT ONE DAY. I GOT 10 MINUTES FROM HOME THAT NIGHT AND RETURNED IT THE NEXT DAY. THEY ARE STAYING THAT IT'S UNRELATED TO THE KNOWN ISSUES WITH POWERSHIFT. BUT IT'S NEVER BEEN FIXED. THEY'VE REPLACED ALL 3 SENSORS TWICE. AND NOW THERE'S WATER IN MY TRANSMISSION FLUID. ONCE BEFORE I MADE IT HOME AND AGAIN THE DAY I RETURNED IT. THEY TOLD ME THAT WAS BECAUSE I HAD LEAVES UNDER MY WINDSHIELD WIPER BLADES THAT DIVERTED WATER FROM THE WINDSHIELD INTO THE TRANSMISSION. ALSO I SAW IN AN ARTICLE THAT IT WAS STATED BY A NHTSA SPOKESPERSON THAT FORD WAS FIXING THESE ISSUES AND EXTENDED THE WARRANTY. I'VE BEEN TOLD I HAVE THE WRONG TRANSMISSION. BUT I HAVE A DSP6 POWERSHIFT. THE SERVICE CENTER REFERS ME TO THE CUSTOMER CARE. CUSTOMER CARES STATES THAT THEY ONLY TAKE INFORMATION AND CAN'T HELP OR GIVE INFORMATION. THEY DIRECTED ME TO THE LAWSUIT HOTLINE. THEY DON'T HANDLE WARRANTY. FORD GIVES YOU NO WAY TO SPEAK TO ANYONE THAT CAN EXPLAIN WHY MY CAR IS NOT EXTENDED. THEY REFUSE TO LOOK FOR THE SOURCE OF THE WATER AND HAVE REPLACED SENSORS REPEATEDLY ALTHOUGH THAT HASN'T WORKED YET. MY WARRANTY ENDS SOON AND THEY SAID IF THEY CAN'T FIX IT BY THEN I'M RESPONSIBLE FOR COST

  4. Fuel/propulsion system, Jan 16, 2021

    CHECK ENGINE LIGHT ILLUMINATED AND MY CAR STALLED WITHOUT WARNING WHILE DRIVING BETWEEN 35-40 MPH. TOOK THE CAR TO SAYVILLE GIANT FORD ON 1/6/21 FOR REPAIR UNDER RECALL #18532. I WAS TOLD THE CAR PASSED INSPECTION AND THE REPAIR WAS NOT MADE. TOOK THE CAR TO AN INDEPENDENT MECHANIC AND INFORMED THAT IT IS A VALVE CAUSING A VAPOR ISSUE IN THE FUEL SYSTEM.

  5. Power train, Engine, Jan 15, 2021

    MOTOR MOUNT & TRANSMISSION. WHEN CRANKING CAR THE RPM VERVES TO 300-400 RPMS AND STAYS UNTIL YOU PICK THE ACCELERATOR. WHEN ACCELERATING THE GAS THE CAR JERKS BEFORE TAKING OFF TO CHANGE GEARS.

  6. Electrical system, Jan 12, 2021

    MY POWER STEERING WENT OUT WITHOUT GIVING ME WARNING MESSAGES FIRST, THIS HAPPENED LAST WEEK 01/07/21. IT'S READING "STEERING LOSS".

  7. Power train, Fuel/propulsion system, Jan 8, 2021

    BACK IN MARCH 2020 I BEGIN TO HAVE TRANSMISSION ISSUES SO I TOOK MY CAR TO THE FORD DEALERSHIP AND WITH THAT BEING SAID THE MECHANIC PROCEEDED TO TELL ME THAT THEY HAD TO REBUILD A CLUTCH IN MY TRANSMISSION AND THAT THE COST OF THE FIX WAS GOING TO BE $2600 I BEGAN TO TELL THE MECHANIC THAT I DID NOT HAVE THAT TYPE OF MONEY AND THAT I WILL COME GET MY VEHICLE THE NEXT DAY BECAUSE I WAS AT WORK SO THE NEXT DAY WHILE I WAS AT WORK I GET A PHONE CALL FROM THE MECHANIC AT THAT FORD DEALERSHIP AND HE TELLS ME THAT MY CAR IS READY TO BE PICKED UP AND THAT THE ISSUE WAS FIXED I BEGAN TO REPEAT MYSELF TO THE MECHANIC THAT I DID NOT WANT TO PROCEED WITH THE SIX OF MY VEHICLE BECAUSE I DID NOT HAVE THE MONEY I ALSO STRESS THIS AT THE FORD DEALERSHIP WHERE I HAD TO LEAVE MY CAR FOR THREE WEEKS AT THE DEALERSHIP BECAUSE I DID NOT HAVE THE MONEY AND HAD TO STRUGGLE TO FIND THE MONEY TO GET MY VEHICLE BACK BECAUSE THE FIX WAS ALREADY DONE AND AFTER I CAME UP WITH THE MONEY TO DAYS LATER I STARTED HAVING TRANSMISSION FAULT ISSUES WITH MY VEHICLE SO IS THERE ANYWAY FOR IT CAN REIMBURSE ME BACK MY MONEY OR FIX MY CAR FREE OF CHARGE BECAUSE I WAS HAVING THE SAME ISSUE

  8. Power train, Electrical system, Vehicle speed control, Jan 5, 2021

    CAR STARTED TRYING TO SHUT OFF RANDOMLY AND ACCELERATED AND DECELERATED, THEN CAR WOULDN'T START WAS TOLD THE CLUTCH WAS STUCK SOUNDS LIKE A RECALL I SAW ONLINE.

  9. Power train, Dec 30, 2020

    A KNOWN DEFECT WITH THE CLUTCH IS CAUSING THE TRANSMISSION TO SLIP WHEN SWITCHING GEARS. FORD KNOWS ABOUT THIS DEFECT AND YET DID NOT ISSUE A RECALL/EXTENDED WARRANTY FOR ALL OF THE TRANSMISSIONS AFFECTED, ONLY SOME. IT'S A $1500-$2000 REPAIR AND IT'S RIDICULOUS THAT WE SHOULD HAVE TO PAY FOR THEIR FAULTY MACHINERY.

  10. Power train, Engine, Fuel/propulsion system, Dec 30, 2020

    THE CAR WOULDN'T SHIFT GEARS NO REVERSE AND WHEN IT FINALLY DID GO INTO DRIVE ONLY 11 MPH

  11. Power train, Dec 18, 2020

    VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP. ON SEVERAL OCCASIONS MY VEHICLE HAS STALLED WHILE ACCELERATING ONTO THE FREEWAY, PUTTING ME AT RISK OF BEING REAR ENDED. I TOOK MY FORD FOCUS IN TO A FORD DEALERSHIP AND WAS INFORMED THAT MY CLUTCH HAD FAILED, BUT THAT IT ALSO HAD PREVIOUSLY BEEN REPLACED JUST 2.5 YEARS PRIOR. MY CAR IS A 2016 WITH UNDER 70,000 MILES. I WAS INFORMED OF A LAWSUIT INVOLVING THE TRANSMISSION IN THE FORD FOCUS FOR THE YEAR OF MY VEHICLE, BUT WAS THEN ADVISED THAT MY TRANSMISSION IS NOT ELIGIBLE FOR THE SETTLEMENT AND REPLACEMENT. I HAVE KEPT UP ON REGULAR OIL CHANGES AND VEHICLE MAINTENANCE. THE CLUTCH SHOULD NOT FAIL TWICE WITHIN 3 YEARS.

  12. Fuel/propulsion system, Dec 10, 2020

    I TOOK MY CAR INTO THE FORD DEALERSHIP FOR A SAFETY RECALL INVOLVING A STUCK CANUSTER PURGE VALVE IN THE FUEL TANK. AT THE TIME, (MARCH 2020) THEY USED ONE OF THEIR DEVICES TO DETECT PRESSURE AND NO CODES CAME UP WITH A DETECTION SO THEY DID NOT FIX THE VALVE AND CLOSED MY RECALL. IT IS NOW ONLY 9 MONTHS LATER AND THE SAME VALVE THAT WAS RECALLED IS FAULTY AND HAS CRUSHED MY FUEL TANK AND DEFORMED MY PUMP. THEY HOWEVER, ARE REFUSING TO REOPEN THE RECALL AND FIX THE ISSUE EVEN THOUGH IT IS A VERY SEVERE SAFETY HAZARD. MY FUEL TANK COULD COMBUST AT ANY TIME BECAUSE IT ISNT ABLE TO RELEASE PRESSURE PROPERLY AND THIS ALL DUE TO THEIR FAULTY VALVE INVOLVED IN RECALL #: 18V735000 IS THERE ANYTHING YOU GUYS CAN DO ON YOUR WND TO HELP ME FIGHT THIS?

  13. Power train, Dec 6, 2020

    MY 2016 FORD FOCUS HAS A SHUTTER COMING FROM THE DUAL CLUTCH AUTOMATIC TRANSMISSION WHEN I START FROM A STOP.

  14. Power train, Dec 3, 2020

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION STARTED SLIPPING. THE CONTACT PULLED INTO A NEARBY PARKING LOT AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE OR ANY OTHER GEAR. THE VEHICLE WAS TOWED TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792; (828) 693-4281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE TRANSMISSION MODULE HAD PREVIOUSLY BEEN REPLACED, AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

  15. Engine, Nov 29, 2020

    MOTOR LOCKED UP AND STRATER.CUT OFF WHY DRIVING.

  16. Power train, Electrical system, Nov 29, 2020

    CAR WOULD NOT START, BATTERY TESTED FINE. THE CAR GAVE A MSG OF TRANSMISSION FAULT. THIS HAS HAPPENED TWICE. AFTER THE FIRST TIME I TOOK IT TO THE DEALER. THEY RAN TEST NOT FINDING ANYTHING WRONG. LESS THAN 24 HOURS LATER IT HAPPENED AGAIN AT NIGHT LIGHTS AND GAGES FLICKER SAME MSG. BUT SOMETHING SEEMED TO ARCH UNDER THE HOOD

  17. Power train, Other or unspecified, Nov 28, 2020

    I BOUGHT A 2016 FORD FOCUS IN OCTOBER OF 2017 IT JUST STOPPED RUNNING ABOUT A MONTH AGO I TOOK IT TO A MECHANIC AND HE SAID THE TRANSMISSION WAS "DONE" I AM SEVERLY CONFUSED I HAVE KEPT UP ON ALL OIL CHANGES FOR 3 YEARS I STARTED EXPERIENCING SOME ENGINE MISSES I HAVE DONE THE RESEARCH AND I KNOW THAT THE TRANSMISSION ON THIS MAKE AND MODEL HAS BEEN DEFECTIVE I STILL OWE ON THIS CAR , II CANT GET ANYONE FROM FORD TO COMMUNICATE WITH ME TO FIX THIS ISSUE THE CAR IS ONLY 3 YEARS OLD WITH 90,000 MILES I BOUGHT THE CAR WITH 60,000 MILES I AM SEEKING HELP TO FIX A MANUFACTURER PROBLEM

  18. Fuel system, Gasoline, Nov 27, 2020

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SOON AFTER START-UP. THERE WAS NO WARNING SIGN ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

  19. Engine, Fuel/propulsion system, Nov 21, 2020

    MY 2016 FORD FOCUS ST HAS SEVERE STALLING PROBLEMS. I HAVE NOT HAD THIS CAR FOR TWO MONTHS AND THIS IS THE THIRD TIME IT STALLED ON ME WHILE DRIVING ON FREEWAY AT ABOUT 60MPH.AND WOULD NOT START BACK UP. I BELIEVE THIS IS A VERY DANGEROUS CAR TO BE DRIVING IN. ME OR MY LOVED ONES COULD GET KILLED. HOPE SOMEONE WILL READ THIS AND HELP SOME KIND OF WAY. I HAVE LOOK UP VIN ON FORD DATA BASE AND NO RECALLS BUT I SEE EVERY WHERE THAT ALOT OF PEOPLE THAT HAVE THE SAME CAR HAS SAME ISSUES...PLEASE LETS TRY TO GET FORD TO RECALL OUR CARS SO WE DONT DIE...

  20. Fuel system, Gasoline, Nov 20, 2020

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING A BETWEEN 35-55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MAGNESIUM WAS FOUND IN THE FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. SHULTS FORD - HARMARVILLE (1300 GULF LAB RD, PITTSBURGH, PA 15238, (412) 828-2300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL OR WARRANTY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL OR UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

  21. Fuel/propulsion system, Nov 19, 2020

    VEHICLE WILL STALL AND SHUT OFF WHILE DRIVING, SIMILAR 2016 MODELS HAVE AN OPEN RECALL FOR THIS ISSUE BUT MY VEHICLE VIN IS NOT LISTED ON THE OPEN RECALL. THIS ISSUE HAS BEEN HAPPENING FOR QUITE SOME TIME AND WHEN I TAKE IT TO A SHOP THEY CAN NOT DIAGNOSE THE ISSUE THE VEHICLE IS HAVING. THE ISSUE WILL ARISE AND GO AWAY CAUSING A CHECK ENGINE LIGHT TO COME ON AND GO AWAY

  22. Power train, Nov 18, 2020

    THE CLUTCH HAS BEEN REPLACED TWICE IN THE CAR FOR SHUDDERING AND SHIFTING HARD, NOW IT IS DOING IT A THIRD TIME AND WE HAVE BEEN TOLD ITS JUST OUT OF THE 1 YEAR WARRANTY OF THE 2ND CLUTCH ASSEMBLY INSTALLED AND WE DON'T QUALIFY FOR THE CLASS ACTION LAWSUIT. THE CAR IS NOT SAFE TO DRIVE AND SHUDDERS SO BAD WHEN ACCELERATING THAT IT SHAKES THE WHOLE CAR. I DO NOT FEEL SAFE DRIVING THE CAR AND FORD CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO. WE CAN REPLACE THE CLUTCH AGAIN FOR 1500.00 OUR COST...WHY WOULD WE PAY WHEN ITS BEEN REPLACED TWICE SINCE WE PURCHASED THE CAR IN 2017. WHEN ACCELERATING AT A STOPLIGHT THE CAR STUTTERS AND TRIES TO SHUT DOWN GOING INTO NEUTRAL...THIS CAUSED SOMEONE TO ALMOST HIT OUR DAUGHTER. THIS HAPPENED WHILE ACCELERATING FROM A STOP LIGHT ON A BUSY ROADWAY. I AM NOW FEARFUL OF IT HAPPENING AGAIN.

  23. Power train, Nov 10, 2020

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF A FRIEND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT COVERED UNDER WARRANTY OR BY A CUSTOMER SATISFACTION PROGRAM. THE CONTACT WAS ALSO MADE AWARE OF AN ONGOING INVESTIGATION INTO THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER AND REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *BF*JB

  24. Power train, Air bags, Nov 10, 2020, crash

    TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT OF THE DRIVER SIDE OF THE VEHICLE IMPACTED THE RIGHT REAR OF ANOTHER VEHICLE WITH THE FRONT LEFT AND STATED THAT THE WHOLE FRONT SHEARED OFF, CAUSED THE VEHICLE TO GO INTO A SPIN. THE VEHICLE IMPACTED A STREET SIGN. AND SIX UNIT MAILBOX STATION WHICH CAUSES THE STREET SING TO COME THRU THE REAR WINDOW OF THE VEHICLE BROKEN THE GLASS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE BRUISES FROM THE SEAT BELT, ARM NECK, BACK INJURIES AND HAD TO SEEK MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES AND WOULD SEEK MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES, THE CONTACT MENTION THAT THE DRIVER DECLINED MEDICAL TREATMENT AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT MENTION THAT THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION AND POWER TRAIN FAILURES SEVERAL TIMES DUE TO THE VEHICLE FAILED TO ACCELERATED AND WAS REPAIRED OF UNKNOWN RECALLS FOR THOSE FAILURES. THE VEHICLE WAS TOWED TO GEICO INSURANCE SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,288.

  25. Power train, Nov 6, 2020

    TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO CORRECTLY SHIFT BETWEEN FIRST AND SECOND GEARS, CAUSING THE RPMS TO INCREASE. ADDITIONALLY, WHILE DRIVING, THE VEHICLE FAILED TO IMMEDIATELY RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRESTON FORD LOCATED AT 1300 E STATE ST, SHARON, PA 16146, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACTED INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE AND THE CLUTCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 19,000.