2017 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 903 owner complaints filed for this model year. This is the 10th highest complaint count among 19 Focus model years with reports.
Of the 2017 reports, 18 involved a crash and 2 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Seat belts, rear/otherAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
The reduced seat back strength may increase the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. The recall began October 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C13.
Campaign 17V528000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints
903 reports, newest first.
Air bags, Service brakes, Mar 25, 2024, crash
The contact owned a 2017 Ford Focus. The contact stated her son was driving the vehicle and while depressing the brake pedal to switch to the right lane, the engine RPMs revved and the vehicle unintendedly accelerated. As a result, the driver crashed into the rear of the vehicle in front. The navigation display turned black and no warning light was illuminated. The air bag underneath the steering wheel was deployed, but all other air bags in the vehicle failed to deploy. The contact who was the front passenger at the time of the incident sustained bruises on her stomach. The contact's son sustained bruises on his legs. No medical attention was sought. The vehicle was towed and deemed destroyed. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
Engine and engine cooling, Mar 21, 2024
The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 60 MPH, the vehicle stalled and was pulled to the shoulder of the road, The Check Engine warning light had illuminated. The vehicle failed to restart and was left in a parking lot, where it was diagnosed by a local independent mechanic. The mechanic determined that the engine oil pump had failed and needed to be replaced. The vehicle was not towed. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts are not available. The failure mileage was approximately 90,000.
Fuel system, Gasoline, Mar 18, 2024
The contact owns a 2017 Ford Focus. The contact stated on several occasions while the vehicle was in park(P) and being refueled, the vehicle shutoff unintendedly. Additionally, on other occasions, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to a dealer where the failure was not able to be diagnosed, but the contact signed an unknown document. The vehicle was taken to Jiffy Lube where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Engine, Mar 18, 2024
In Jan. 2022, my car wasn't running right and Sam Scism's Ford put a new engine in it which was covered at the time by an extended warranty. In March 0f 2024, I tried to start my car and it would not start. I had it towed to Scism's and again they said the engine was bad. My warranty was out and they said the warranty on the motor was also out. After doing some research I found that this is a problem with the Focus. I feel that this should be covered since we've already had an engine put in and it certainly should have lasted longer than two years. I would appreciate any assistance or advice you could give me on this situation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Mar 14, 2024
The contact owns a 2017 Ford Focus. The contact stated while driving 15-20 MPH, the vehicle temporarily lost power before and after shifting into gear. Additionally, the transmission was skipping gears. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission dual clutch had failed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 74,000.
Power train, Mar 13, 2024
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly vibrated before returning to normal functionality, after which the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission and informed the contact that the clutch was slipping. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Power train, Mar 13, 2024
The contact owns a 2017 Ford Focus. The contact stated that upon shifting into reverse, the gear shifter failed to engage, even though the vehicle was still able to be driven with forward motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the reverse gear. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,000.
Power train, Mar 12, 2024
See attached document for complaint
Power train, Mar 11, 2024
The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the message that the transmission was overheating was displayed. The contact's wife was able to drive the vehicle to a safe location and park the vehicle. The vehicle was towed to the residence. The vehicle was towed to four independent mechanics where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Power train, Mar 5, 2024
The Ford Focus wouldn't start. Felt like the car wasn't in Park. After moving around the shift knob, we got it to start but had no reverse. Drove it to a garage and they said it need to go to a dealer. As of right now it's at the dealer with over $5,000 in repairs for a Transmission. I just put $3,000 in repairs for the transmission and others thing in Oct 2022. Put 10,000 ,=miles on it and needs more transmission work. Plus I still owe on the car.
Engine and engine cooling, Mar 4, 2024
The contact owns a 2017 Ford Focus. The contact stated while driving 55–60 MPH on an off-ramp, the contact had to depress and apply additional pressure to the brake pedal. The engine and oil warning lights were illuminated. The contact called the independent mechanic, who informed the contact to check the oil levels. There was no oil on the dipstick, though the oil had been changed a week prior. The vehicle was towed to the local dealer, where it was diagnosed that the PSI had no pressure, the turbocharger and engine assembly needed to be replaced. The vehicle was not repaired. The dealer and Warranty Company inquired about the oil pump belt status and informed them about the oil pan teardown removal and fees. Additionally, there was debris in the oil pan, the belt was not fractured, and the Warranty Company declined the claim. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 58,000.
Engine and engine cooling, Mar 1, 2024
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, the vehicle lost motive power. The battery warning light was illuminated. The contact was able to pull into a parking lot. The vehicle failed to restart and was jump-started; however, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump drive belt fad failed, causing the engine to seize. The vehicle was then towed to the dealer, where the same diagnostic was made, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,000. VIN tool confirms parts not available.
Fuel system, Gasoline, Mar 1, 2024
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to immediately start refueling the vehicle. The contact stated that the vehicle eventually started after several minutes. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel, System, Gasoline) which was linked to the failure. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.
Engine, Fuel/propulsion system, Feb 29, 2024
After fuel up the vehicle will stall when attempting to start and throw codes: p1450 and p0456. As well as try to stall and slower speeds and stops. After the engine light turns on the fuel gauge seems to have an incorrect reading.
Power train, Feb 29, 2024
The contact owns a 2017 Ford Focus. The contact stated while driving 30 MPH, the vehicle shut off with the "Transmission Hot" message on the instrument panel. The contact drove the vehicle to the nearest independent mechanic where the vehicle was diagnosed with a defective clutch kit located inside the transmission. The vehicle was later towed to two other independent mechanics who also diagnosed the vehicle with the same failure. The contact was then informed of NHTSA Campaign Number: 18V845000 (Power Train) which a mechanic linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 130,000.
Engine and engine cooling, Feb 29, 2024
The contact owns a 2017 Ford Focus. The contact stated that the oil light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact of low oil pressure, replaced the solenoid, and completed an oil change but was unable to increase the oil pressure in the engine. The contact called the local dealer and was informed about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact was informed about a diagnostic test. The contact stated that while driving 45 MPH, the engine seized. The vehicle was towed to the local dealer for an engine oil pump failure. The parts were not available, and the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.
Engine and engine cooling, Feb 28, 2024
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, and the vehicle lost motive power. The contact checked the oil level, and the oil level was good. The vehicle was taken to the dealer and the contact was informed that a diagnostic test was needed. The contact took the vehicle and attempted to trade in the vehicle. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Power train, Feb 27, 2024
The contact owns a 2017 Ford Focus. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, and the RPMs revved to 4,000 RPM and back to 0; however, the vehicle failed to respond. The contact depressed the accelerator pedal for a second time, but the vehicle jerked while responding. The contact stated that the failure recurred while her husband was test-driving the vehicle. The vehicle was taken to O'Reilly, where it was diagnosed that the TCM had failed. The contact stated that her husband was able to drive the vehicle after several attempts. The contact stated that while driving to the nearby dealer, several unknown warning lights were illuminated. A message indicating that the transmission was overheated and that the vehicle was undrivable was displayed. The contact's husband was able to pull into the dealer parking lot, where the vehicle became undrivable. The dealer replaced the TCM; however, the failure persisted. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Feb 26, 2024
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The low oil pressure warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil pump tensioner belt. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 59,000.
Engine and engine cooling, Feb 26, 2024
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. After the vehicle had been parked for several hours, the contact attempted to restart the vehicle and the vehicle failed to restart. The contact waited for several hours before being able to restart the vehicle. The failure to start had occurred a second time however, the contact was not able to restart the vehicle. The vehicle was taken to the dealer and unknown repairs were performed; however, the repair failed to fix the vehicle. The dealer was contacted regarding the recall. The manufacturer was made aware of the issue. The failure mileage was 97,000.
Power train, Feb 25, 2024
I bought my 2017 Ford Focus SE on [XXX] from Long McArthur Inc. 3450 S 9th St, Salina, KS 67401, 785-823-2237. About a year after buying it, it started to shudder and I was hearing a grinding sound. I was told it had some kind of energy efficient engine and I read it made seem to be stopping. That is what I thought it was. It got progressively worse. On [XXX] the clutch was replaced, 13370 miles. On [XXX] I reported the problem was still happening, 18274 miles. Mechanic notes "Measure clutch shudder got 5205 RPM, below spec for clutch replacement. Power train warranty expires [XXX]. Bring back before it expires and we will check again." I did not take it back in because it didn't seem as bad. But since December of 2023 it has gotten worse. It hesitates when going from a stop to a start. On [XXX] I was pulling into traffic from a stop and it hesitated for about 4-5 sec and then bounced forward and went. I was nearly hit by 2 cars. On [XXX] I called the service department at Long McArthur, the person I talked to said to replace the clutch it would be $2,700.00. He said it will probably go right out. He suggested getting rid of it. This is a know defect by Ford, recall Campaign/NHTSA#18S07/18V169 Issue Date 2018-03-12. I was never notified of this recall. Not from the dealer or Ford. The problems started with the 2015 models. Current miles 24,574. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Feb 23, 2024
The contact owns a 2017 Ford Focus. The contact stated that while his son was driving 45 MPH, there was an abnormal pop and rattling sound coming from the engine, and the vehicle lost motive power. The check engine and oil warning lights were illuminated. The vehicle was towed to an independent mechanic, who completed a diagnostic test, and retrieved unknown fault codes, and referred the contact to the dealer. The vehicle was towed to the local dealer, where it was diagnosed that the engine oil pump tensioner disintegrated and sent sharp metal fragments through the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 104,000.
Power train, Feb 21, 2024
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increased quickly however, the vehicle failed to respond as needed with the vehicle jerking and shuddering. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch throw-out bearing, requiring a replacement of the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 62,000.
Engine, Feb 16, 2024
Engine failed on our 2017 Ford Focus with 1.0 liter Ecoboost engine while driving the vehicle under normal operating conditions on December 14, 2023. Car experienced a dramatic loss of power while driving. Vehicle appeared to not be shifting correctly and would not accelerate. Owner worked to get vehicle to a safe location off the road when "Engine Fault, Service Now" message appeared. Driver pulled off into parking lot ASAP and stopped vehicle. Inspection of vehicle after stopping showed engine fluids had leaked out of engine starting back through parking lot to road. Did not attempt to restart vehicle and had vehicle towed back to repair shop for diagnosis. Initial diagnosis discovery revealed the vacuum pump had failed, along with the turbo charger. Additional follow up inspection revealed after draining fluids pieces of rubber and metal shavings in the drained oil. Rubber pieces appear to be related to timing belt failure. Engine replacement costs of $7100 dollars were incurred on Vehicle was purchased in 2021 with 17,000 miles on it purchase value $15,000. Difficult and very costly situation since the vehicle is needed for school and work with no good alternate vehicles available. Used to advocate for Ford products since purchasing a 2016 Escape. Very disappointed in the quality of the 1.0 liter engine.
Engine, Feb 13, 2024
I was driving the car home and the oil light started to flash. I stopped and checked the oil level and it was fine. The oil light then stayed on and I started to notice a slight loss in power, then pinging noises coming from the engine. I did not drive the car after this. I called the dealer and the car was towed to Palm Coast Ford. The dealer called back and said the engine was blown, metal in the engine. After research, I found out there is a recall on the car, 23S64. At first the dealer said there was nothing they could do, but now Ford has agreed to give me a rental car until the issue is resolved.