2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints
859 reports, newest first.
Exterior lighting, Apr 17, 2020
VEHICLE HEADLIGHTS ARE DOWN RIGHT DANGEROUS AT NIGHTTIME TO THE POINT IT'S NOT EVEN SAFE TO OPERATE AT NIGHT BECAUSE YOU CAN NOT SEE WHERE YOUR GOING,ESPECIALLY ON HILLY TERRAIN AND CURVY WINDING ROADS. THE TIME YOU REACT YOU WILL BE OFF THE ROAD RESULTING IN A CRASH, BRINGING INJURY OR DEATH TO ONESELF OR ANOTHER OCCUPANT ON THE ROADWAY. LIGHTS OR WAY TO WEAK AND NOT LOCATED IN THE RIGHT SPOT ON TRUCK MAKING HALF YOUR VIEW IN COMPLETE DARKNESS WHEN GOING UP AND DOWN ON HILLY TERRAIN. FOR THE LIFE OF ME CAN NOT BELIEVE THIS HAS NOT BEEN RECALLED YET. THIS IS TOTALLY UNACCEPTABLE IN THE DAY AND AGE WE LIFE IN. PLEASE GET THIS RECALLED AND SAFE PEOPLE'S LIFE. ACCIDENTS MAY HAPPEN AND SOMEONE MIGHT GO OFF THE ROAD AND GET KILLED AND NO ONE WILL KNOW WHY THEY WENT OFF THE ROADWAY JUST THINKING MAYBE THEY FEEL ASLEEP AND THE REAL RESULT WAS IMPROPER HEAD LIGHTING AND LACK OF VISION TO STAY ON THE ROADWAY. PLEASE HELP GET THIS ON THE RECALL LIST AND IT'S NOT EVEN A EXPENSIVE FIX. HELP SAFE LIFES! THANK YOU
Steering, Electrical system, Electronic stability control (ESC), Apr 15, 2020
GAUGES FLICKER, HEADLIGHTS DIM WHEN HITTING BREAKS, STABILITY TRACTION COMES ON, 4X4 HAS LOCKED IN. TRUCK HAS LOST ALL POWER. HAD TO RESET TRUCK BY REMOVING BATTERY CABLE FROM BATTERY FOR A SHORT PERIOD. *TR
Service brakes, Apr 13, 2020
AT LOW SPEED STOPPING I HAVE NO BREAKS, BACKING UP DOWN A BOAT RAMP WITH A BOAT I HAVE NO BRAKES. I HAD THE THE ABS MODULE AND PUMP CHANGED OUT AND STILL HAVE THE SAME PROBLEM.
Power train, Apr 7, 2020
AUTOMATIC TRANSMISSION TOTALLY FAILED WHILE ENTERING UNTO INTERSTATE HIGHWAY. WAS ABLE TO PULL OFF HIGHWAY ONTO EXIT RAMP PARTIALLY BLOCKING RAMP UNTIL WRECKER ARRIVED. REQUIRED COMPLETE REBUILD
Power train, Apr 7, 2020
MY TRUCK HAS 158,000 MILES AND HAD TO HAVE A NEW TRANSMISSION PUT IN AS IT WAS HAVING PROBLEMS ACCELERATING, GRINDING AND SOUNDING LIKE I WAS GOING OVER RUMBLE STRIPS.
Other or unspecified, Mar 19, 2020
AC FAILED AT 90K MILES DUE TO A LEAK IN THE CONDENSER. SEEMS TO BE A COMMON ISSUE AMONGST THESE VEHICLES. THE FAIL HAPPENED ON THE TOP RIGHT CORNER OF ONE OF THE WELDS CONNECTING AN AC LINE. THIS THE TOP RIGHT CORNER STANDING IN THE FRONT OF THE TRUCK.
Power train, Engine, Mar 15, 2020
RADIATOR IS LEAKING FROM THE TOP WITH ONLY 67,000 MILES AND TRANSMISSION SHIFTS HARD AND WHEN U LET OFF GAS WHILE DRIVING ABOUT 55 THE RPMS GO DOWN TO IDLE THEN START BOUNCING UP 500RPMS THEN BACK DOWN. THEN EVENTUALLY WILL FIND A GEAR TO GO IN
Engine, Mar 9, 2020
VEHICLE RADIATOR HAS LEAK AT 86K MILES. THERE IS KNOWN ISSUE W/RADIATOR AND THERMOSTAT IN THIS TRUCK LEADING TO TSB 15829 . MY TRUCK HAS THE SAME ENGINE/DRIVE-TRAIN/COOLING SYSTEM, BUT THE YEAR OF THE TSB ONLY APPLIES TO LD MODELS. GMC WILL NOT COVER REPAIR COSTS. GMC DEALER QUOTED ME $2900 FOR REPAIR.
Steering, Electrical system, Electronic stability control (ESC), Mar 3, 2020
THIS INCIDENT OCCURRED 4-5 TIMES OVER THE LAST WEEK DRIVING BETWEEN 25-40 MPH. WHILE DRIVING, A WARNING OR NOTIFICATION POPS UP ON THE DASHBOARD SCREEN STATING STABILITRACK OFF OR STEERING ASSIST OFF, WHICH STIFFENS THE STEERING WHEEL AND I CAN'T TURN THE TRUCK AT ALL. AT ONE POINT, THE NOTIFICATIONS POPPED UP AND THEN MY A/C WENT OFF AND RADIO WENT OFF ALONG WITH MY ENTIRE VEHICLE. I HAD TO SLAM ON MY BRAKES, PLACE THE VEHICLE IN PARK, AND THEN RESTART AT WHICH POINT IT CAME BACK ON AND WORKED UNTIL I COULD PULL OVER AND ASSESS WHAT HAD OCCURRED. I ATTEMPTED TO CALL GMC CUSTOMER SERVICE (800-996-9463) AND ADVISE THEM OF THE PROBLEM AND THEY ACKNOWLEDGED A RECALL (#17276 - LOSS OF STEERING ASSIST), BUT IT DIDN'T APPLY TO MY VIN#. IT ONLY APPLIED TO 2014 MODELS OF BOTH CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES, WHEREAS MY VEHICLE IS A 2014 GMC SIERRA LTD. THEY ADVISED THAT A GMC DEALER COULD "REPROGRAM THE EPS MODULE SOFTWARE", BUT THE COST WOULD COME OUT OF MY POCKET AND THEY WOULDN'T ACKNOWLEDGE ANY FAULT OR RECALL ISSUE. MY CONCERN IS OBVIOUSLY THE FACT I HAVE KIDS AND TRANSPORT THEM TO AND FROM SCHOOL AND SPORTING EVENTS. I COULDN'T EVEN IMAGINE THIS HAPPENING WITH CHILDREN IN THE VEHICLE AND CAUSING AN ACCIDENT OR WORSE INJURIES TO PASSENGERS OR THE DRIVER. THIS IS A MAJOR SAFETY ISSUE, AND I'M SURPRISED THIS HASN'T BEEN ADDRESSED OR ACKNOWLEDGED BY GMC.
Service brakes, Mar 1, 2020
SOME TIME TRAVELING BETWEEN 60-70 MPH THE TRUCK HAS A VIBRATION OR SOMETHING, BUT IF I TAP THE BREAK PEDAL IT STOPS. I'VE HAD THIS FOUR TIMES ON THE INTERSTATE. TOOK TRUCK TO THE DEALER, THEY FOUND NO CODE LISTED. JUST THIS WEEKEND AS I WAS EXITING THE INTERSTATE RAMP TO I-71 SOUTH THE TRUCK WAS SLOWING DOWN AND I HAD PULL OFF THE INTERSTATE. IT WAS AS IF THE BRAKING SYSTEM WAS BEING APPLIED, TRUCK WOULD NOT MOVE . BREAK PEDAL WAS VERY HARD TO PRESS. I TURNED THE TRUCK OFF FOR A COUPLE OF MINUTES AND RESTARTED, PEDAL WAS STILL VERY FIRM BUT AFTER PUMPING PEDAL, I HEARD THIS SOUND LIKE YOU WERE PASSING GSS YOURSELF AND THEN THE PETAL WAS BACK TO NORMAL. I WAS LUCKY THAT THIS DID NOT CAUSE A WRECK AS MY SPEED WAS BEING REDUCED TO A SLOW SPEED HAVING TO PULL ON INTERSTATE.
Electrical system, Feb 28, 2020, crash
MY TRUCK MEETS THE EXACT DESCRIPTION OUTLINED IN GM RECALL #17276 RESULTING FROM NHTSA ACKNOWLEDEGEMENT NEF-150SM AND 17V-414. INSTEAD OF RE-CONSTRUCTING THE DESCRIPTION MYSELF, I WILL JUST PROVIDE THE LANGUAGE INCLUDED IN THE RECALL NOTICE BECAUSE IT IS EXACTLY THE SYMPTOMS MY TRUCK EXPERIENCES. I COULDN'T DECRIBE IT BETTER IF I TRIED. FROM GM RECALL NOTIFICATION N172085440 "CONDITION: GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2014 MODEL YEAR CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES. THESE VEHICLES MAY EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THE LOSS AND SUDDEN RETURN OF EPS ASSIST TYPICALLY HAPPENS WITHIN A 1 SECOND PERIOD AND IS CAUSED BY AN ELECTRICAL/SOFTWARE ISSUE. IF EPS ASSIST IS LOST AND SUDDENLY RETURNED, THE DRIVER COULD LOSE TEMPORARY CONTROL OF THE STEERING WHEEL, INCREASING THE RISK OF A CRASH. CORRECTION: DEALERS WILL REPROGRAM THE EPS MODULE SOFTWARE."
Visibility/wiper, Feb 23, 2020
WENT THROUGH CAR WASH THIS AFTERNOON, UPON LEAVING THE CAR WASH ATTEMPTED TO USE THE WIPERS TO CLEAN EXCESS WATER OFF WINDSHIELD. THE WIPERS FAILED TO WORK AT ALL, TRIED ALL SPEEDS AND STILL NOTHING. ALL OTHER FUNCTIONS ON THE LEVER WORK AS EXPECTED, SUCH AS WIPER FLUID, TURN SIGNALS, ECT. LUCKY I WAS NEAR HOME AND NOT FAR AWAY AND CAUGHT IN RAIN WHERE THE SITUATION COULD HAVE BECAME MUCH MORE SERIOUS.
Power train, Feb 18, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED TAHT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STARTED TO SHUDDER. NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO YES CHEVROLET LOCATED AT 200 SATURN WAY, HURRICANE, WV, 25526, FOR AN OIL CHANGE A WEEK PRIOR TO THE FAILURE WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO ADDITIONAL ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN NOT AVAILABLE.
Structure, Engine, Visibility/wiper, Feb 12, 2020
BEGAN RUNNING ROUGH BAD LIFTERS. ALSO INTERIOR IS BEGINNING TO RUST. HHEADLIGHTS ARE TERRIBLE IT AKA NEARLY IMPOSSIBLE TO SEE.
Service brakes, Jan 22, 2020, crash
THE BRAKE PEDALS BECOMES VERY STIFF AT LOW SPEEDS AND DOES NOT BRAKE PROPERLY. I REAR ENDED A VEHICLE AT 15 MILES AN HOUR BECAUSE THE TRUCK DID NOT STOP.
Seat belts, Jan 19, 2020
REAR SEAT BELT IS NOT RETRACTING PROPERLY. SLACK REMAINS IN THE SEAT BELT WHEN FASTENED. OCCUPANT HAS TO MANUALLY FEED THE BELT INTO THE OPENING TO ALLOW THE BELT TO TIGHTEN, BUT ANY TIME THE OCCUPANT MOVE, CAUSING THE BELT TO EXTEND, THERE IS SLACK INTRODUCED AGAIN, THE SEAT BELT RATCHET WILL NOT RETRACT THE SLACK, AND THE BELT DOES NOT REMAIN FIRMLY IN PLACE. THIS HAPPENS IN ALL DRIVING CONDITIONS, PARKED OR MOVING.
Air bags, Jan 16, 2020
THE SERVICE AIRBAG WARNING LIGHT CAME ON AND TOOK IT INTO A DEALERSHIP TO FIGURE OUT WHY (NEVER BEEN IN AN ACCIDENT). THE FRONT PASSENGER OCCUPANCY SENSOR IS MALFUNCTIONING. THIS WOULD MEAN IN AN ACCIDENT, THE AIRBAGS WOULD NOT BE DEPLOYED BECAUSE THE SENSOR ISN'T ABLE TO DETECT IF THERE IS A PASSENGER THERE OR NOT.
Steering, Jan 16, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE POWER ASSIST CEASED WHILE THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND STATED THAT THE STEERING WHEEL BECAME FIRM AND WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE SERVICED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED RECALL NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Jan 13, 2020
THIS ISSUE RELATES WITH A RECENT RECALL WITH THE GM BRAKE SYSTEM (NHTSA CAMPAIGN NUMBER: 19V645000 / GM RECALL NUMBER: N192268490). THE RECALL FIX BY GM FAILS TO FULLY FIX THE PROBLEM AS ADDITIONAL REPAIRS ARE REQUIRED TO MAKE THE VEHICLE SAFE AGAIN. THE INCIDENT BEGAN WHEN GOING DOWN A HILL AT LOW SPEED. A MESSAGE CAME ON THE DASH THAT SAID "SERVICE BRAKE ASSIST" AND THE BRAKES SEEMED TO LOSE POWER WHICH REQUIRED THE DRIVER THE USE BOTH FEET TO PUSH DOWN ON THE BRAKE PEDAL TO PREVENT A CRASH INTO THE CAR IN FRONT. THE BRAKES REGAINED NORMAL FUNCTION FOR A WHILE THEN A FEW MILES LATER THE SAME PROBLEM OCCURRED. THIS WENT ON FOR FOR A WHILE LONGER UNTIL THE NEED TO USE BOTH FEET TO ACHIEVE FULL STOPPING POWER WAS PERMANENT. DRIVER PULLED OVER AND, THROUGH AN INTERNET SEARCH, DISCOVERED MANY OTHERS HAD THE SAME PROBLEM AND A RECALL HAD BEEN ISSUED. AN APPOINTMENT WAS MADE WITH A LOCAL GM DEALER AND THE VEHICLE WAS DROPPED OFF FOR REPAIR. THE GM DEALER CALLED THE DRIVER AND INFORMED HIM THAT ADDITIONAL REPAIRS, BEYOND THE RECALL INSTRUCTIONS, WERE REQUIRED FOR THE VEHICLE'S BRAKES TO FUNCTION ADEQUATELY AND SAFELY. THIS INCLUDED REPLACING THE BOOSTER PUMP, BRAKE PADS, TO "RELINE THE FRT BRAKES AS NEEDED."
Structure, Other or unspecified, Jan 12, 2020
WATER LEAKED THROUGH THE 3RD BRAKE LIGHT AND STAINS THE HEADLINER
Exterior lighting, Jan 11, 2020
THE HEADLIGHT ILLUMINATION IS INADEQUATE BOTH ON LOW AND HIGH BEAMS. JUST UPGRADED FOR THE 2ND TIME THE BULBS FOR WHICH I HAVE ASCERTAINED THAT THE ILLUMINATION DOESN'T PROVIDE FOR MY PERSONAL SAFETY AS WELL AS FOR THE PUBLIC AT LARGE. THIS IS NOT MERELY MY OWN OBSERVATION BUT FOR ALL THOSE WHO EITHER DRIVE OR ARE PASSENGERS IN THIS VEHICLE. ACCORDING TO THE PUBLIC FORUMS FOR THIS PARTICULAR PROBLEM...THEY HAVEN'T FOUND ANY CORRECTIVE SOLUTION. PLEASE, I IMPLORE YOU TO REVIEW AND FIND SOME SOLUTION TO GM'S INHERENT PROBLEM. IF PEOPLE HAVEN'T BEEN INJURED AND OR MORE SERIOUSLY (KILLED), IT IS ONLY A MATTER OF TIME. I CURRENTLY HAVE 60 K MILES ON THIS VEHICLE WHICH I PURCHASED USED FROM A DEALER WITH 20K MILES. I HAVE HAD 2 INDEPENDENT GM DEALERSHIPS LOOK AT THIS PROBLEM WITHOUT ANY CORRECTIVE ACTION.
Steering, Electronic stability control (ESC), Jan 10, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING CEASED INTERMITTENTLY, WHILE THE STABILITY TRACK CONTROL AND STEERING REDUCE POWER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO CAMBE CHEVROLET BUICK 704 S HEATON ST, KNOX, IN 46534, (574)207-4109, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE BATTERY WAS REPLACED AND THE ELECTRONIC POWER STEERING MODULE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND NHTSA CAMPAIGN NUMBER: 17V414000(STEERING) WERE REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Exterior lighting, Jan 6, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM, WHICH MADE IT DIFFICULT TO SEE WELL AT NIGHT WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH HALOGEN BULBS. THE CONTACT UPGRADED TO LED BULBS, BUT THE ILLUMINATION DID NOT GET BRIGHTER. THE VEHICLE WAS TAKEN TO CHARLIE'S CHEVROLET (877-688-4621, LOCATED AT 1412 U S 202, WINTHROP, ME 04364) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT UPGRADED TO HID BULBS ON HIS OWN, WHICH OFFERED BETTER LIGHTING THAN THE ORIGINAL BULBS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Steering, Electrical system, Jan 2, 2020
WHEN TRUCK IS AT LOW RPM (USUALLY TURNING INTO PARKING SPOT SLOWLY) TRUCK WILL SHUT OFF. ITS PULLING TO MUCH POWER FROM CPU OR ALTERNATOR AND KILLING TRUCK. THIS IS A SAFETY ISSUE.
Engine, Jan 2, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621) FOR AN OIL LEAK AND THE GASKET WAS REPLACED. AFTERWARDS, THE VEHICLE WOULD SHUDDER WHEN REVERSING AT A LOW RATE OF SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER TO BE SERVICED; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 408.