2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints
859 reports, newest first.
Electrical system, Jan 2, 2020
OWNED TRUCK FOR ONE YEAR, BOUGHT USED AT DEALERSHIP. WITHIN 6 MONTHS, THE SERVICE STABLILITRACK MESSAGE POPPED UP WHILE ON HIGHWAY AND POWER STEERING DIMINISHED. CRUISE CONTROL WOULD TURN OFF WHEN USING THE BLINKERS TO CHANGE LANES. PUT A NEW BATTERY IN AND THINGS WORKED WELL UNTIL YESTERDAY WHEN ON THE HIGHWAY AND THE SERVICE STABILITRACK MESSAGE CAME BACK AGAIN WHEN I USED MY TURN SIGNAL TO CHANGE LANES WHILE USING THE CRUISE CONTROL. THE CRUISE CONTROL ALSO TURNED ITSELF OFF. WENT TO PARK AND THE TRUCK SHUT DOWN FOR ONE SECOND AND SEEMED TO REBOOT. IT DROVE FINE AFTER THAT BUT SCARED THE [XXX] OUT OF ME. LUCKILY NO ONE WAS AROUND. THE HEADLIGHTS HAVE ALSO DIMMED WHEN PUSHING THE BRAKE PEDAL. I SEE THERE WAS A RECALL BUT I DON'T KNOW IF THIS TRUCK HAD IT FIXED AT THAT TIME OR NOT. THE WEBSITE TELLS ME THERE IS ONLY ONE OPEN RECALL BUT FOR THE BRAKE SYSTEM AND THIS SEEMS TO BE AN ELECTRICAL PROBLEM NOT BRAKES. I AM CONTACTING THE DEALERSHIP BUT I DOUBT THEY WILL HAVE AN ANSWER AND WILL WANT TO CHARGE ME FOR SOMETHING THAT APPEARS, ACCORDING TO THIS SITE AND OTHERS, TO BE A MAJOR ISSUE FOR THIS VEHICLE MODEL. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Dec 29, 2019
WHILE DRIVING ON A CITY STREET THE 2014 GMC SIERRA 6.2 L V8 LOST POWER AND STARTED RUNNING ROUGH AS APPROACHING AN INTERSECTION. I WAS ABLE TO STOP, AND REVERSE THE VEHICLE AWAY FROM THE INTERSECTION, TO GET OUT OF TRAFFIC. THE ENGINE LIGHT WAS FLASHING AND THE TRUCK SHUT DOWN, IT WAS UNABLE TO RESTART. THE TRUCK HAD UNDER 60,000 MILES ON IT AT THE TIME OF THE FIRST INCIDENT. IT WAS TOWED TO A GM DEALER SHOP FOR REPAIR. THIS FIRST INCIDENT TOOK PLACE IN AUGUST OF 2019. THE ROCKER ARM AND EXHAUST SPRING HAD TO BE REPLACED IN THE #2 CYLINDER, THE CYLINDER HEAD HAD TO BE REBUILT WITH A NEW HEAD. IN ADDITION THEY REPLACED 4 FUEL INJECTORS. IN DECEMBER OF 2019, A SECOND INCIDENT HAPPEN WHILE DRIVING ON A CITY STREET, THE ENGINE STARTED RUNNING ROUGH, I WAS CLOSE ENOUGH TO MY HOUSE TO GET IT HOME, PARK IT AND IT WAS TOWED TO A A CERTIFIED GM DEALER SHOP FOR REPAIR. THIS TIME IT HAD 61,752 MILES ON THE VEHICLE, THE NUMBER 5 SPRING BROKE. IT IS AT THE SHOP WAITING ON SPRING REPLACEMENT, THEY ARE IN BACKORDER, THERE IS NOT PROJECTED TIME THE REPAIR WILL BE COMPLETE.
Steering, Dec 26, 2019
WHILE TRAVELING TO DENVER COLORADO, MY POWER STEERING SHUT OFF AT RANDOM ON THE INTERSTATE. I PULLED OVER AND TURNED MY VEHICLE OFF, AND IT CAME BACK ON. A FEW DAYS LATER WHILE DRIVING IN THE SNOW, IT WENT OUT PERMANENTLY AND I WAS STRANDED UNTIL A TOW TRUCK ARRIVED. IT TOOK 3 DAYS TO GET MY TRUCK FIXED, AND THE WHOLE STEERING SYSTEM, RACK AND PINION, HAD TO BE REPLACED. IT COST ME OVER $2,500 TO FIX AND GET BACK HOME SAFELY. I WAS TRAVELING ON A STRAIGHT ROAD AT 75MPH ON I-70 WEST WHEN THE STEERING WENT OUT THE FIRST TIME. THE SECOND TIME, I WAS MAKING A LEFT TURN AND IT WENT OUT AND NEARLY CAUSED A WRECK.
Power train, Dec 20, 2019
THE ENGINE LIGHT STAYED ON AFTER THE TRUCK HAD AN OIL CHANGE AT THE DEALERSHIPTECHNICIAN CHECKED AND FOUND OIL PRESSURE CONTROL VALVE SOLENOID CIRCUIT OPEN TECHNICIAN SCAN FOR CODES AND DC TCPO6 DA IS SNAP TECHNICIAN PERFORMED SYSTEM TEST AND MEASURE THE RESISTANT OF THE OIL PRESSURE CONTROLS SOLENOID AT X15 FOR THE SOLENOID AND THE INTERNAL HARNESS READ OPEN TECHNICIAN REMOVED THE OIL PAN AND FOUND THE SOLENOID CONNECTION HAS BEEN DISCONNECTED WHICH WAS NOT PROPERLY ASSEMBLED AT THE MANUFACTURE AND TECHNICIAN ALSO DISCOVERED TRANSMISSION LINES LEAKING
Air bags, Dec 19, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED ON THE PASSENGER SIDE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,900.
Seats, Dec 18, 2019, fire
HAD THE HEATED SEATS TURNED ON ONE DAY, ALL OF A SUDED FELT A REALLY HOT SENSATION ON MY LOWER BACK. I TURNED THEM OFF THOUGHT IT WAS JUST GETT TO HOT. GOT IN THE TRUCK A COUPLE OF DAYS LATER. THE HEATED SEAT ELEMENT BURNED A HOLE RIGHT THRU THE LEATHER, EVEN MELTED A SPOT ON MY SWEATER. DEALER SAID THEY HAVE NEVER HEARD OF THIS ISSUE ONLY $800 FOR NEW COVERS AND HEAT ELEMENTS. MY BROTHER HAS A SILVERRODO SAME YEAR, HIS HEATED SEATS STOPED WORKING ALL READY ALSO.
Steering, Electrical system, Electronic stability control (ESC), Dec 13, 2019
DURING NORMAL DRIVING IN TOWN AND ON HIGHWAY, STABILLITRAK DEACTIVATES, POWER STEERING ASSIST DEACTIVATES AND THE STEERING BECOMES VERY DIFFICULT, AIRBAGS DEACTIVATE, TURN SIGNALS BECOME INOPERABLE, RADIO SHUTS OFF, AIR CONDITIONING SHUTS OFF. THIS HAPPENS WHILE AT SPEED ON THE HIGHWAY AND AT SLOW SPEEDS. IT IS ESPECIALLY DANGEROUS WHEN MAKING SLOW TURNS AS THE POWER STEERING GIVES OUT AND THE TRUCK INSTANTLY BECOMES NEARLY UNCONTROLLABLE (UNCONTROLLABLE FOR MY WIFE) IN THE MIDDLE OF THE TURN. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP AND THEY SAID NOTHING IS WRONG AND THE BEST THEY COULD DO WAS PERFORM A SERVICE BULLETIN. ISSUE WAS NOT CORRECTED. I FOUND THAT THERE WAS A NEW BULLETIN THAT HAD A FIX FOR THE G218 GROUND. I CUT BACK THE SOUND DEADENING FROM THE GROUND, YET THAT DID NOT FIX THE ISSUE EITHER. THE TRUCK HAS DONE THIS DOZENS OF TIMES AND IS INCREDIBLY UNSAFE TO DRIVE. HOW CAN LOSING STEERING, AIRBAGS, STABILITY CONTROL, TURN SIGNALS, ETC. NOT BE A SAFETY CONCERN?
Other or unspecified, Dec 11, 2019
AC PROBLEM - MY AC JUST WENT OUT FOR THE THIRD TIME SINCE I BOUGHT THIS TRUCK NEW IN 2013. I WENT TO HAVE IT REPAIRED AND WAS QUOTED ~$1,000 FOR A NEW AC CONDENSER. AFTER RESEARCHING ONLINE, IT LOOKS LIKE THIS IS A VERY COMMON AND EXPENSIVE PROBLEM THAT GM HASN'T RESOLVED.
Electronic stability control (ESC), Service brakes, Engine, Dec 9, 2019
INTERMITTENT STALLING, ( COMPLETE SHUT DOWN AT FREEWAY SPEEDS). NO ENGINE, NO POWER STEERING OR BRAKES, WINDOWS WILL NOT OPERATE, NO EMERGENCY FLASHERS, NO DASH RE-OUT, WILL NOT TURN OVER. HAPPENS AT ANY TIME WHILE IN MOTION. HAS PLACED MYSELF, MY WIFE & OTHER DRIVERS IN DANGER NUMEROUS TIMES.
Air bags, Wheels, Service brakes, Dec 4, 2019, crash
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 50 MPH DURING INCLEMENT WEATHER, THE VEHICLE SUDDENLY VEERED TO THE LEFT AND CROSSED OVER A LANE. THE VEHICLE SPUN 180 DEGREES AND CRASHED INTO A DITCH. THE REAR PASSENGER WHEEL DISLODGED FROM THE VEHICLE AND WAS LOCATED APPROXIMATELY 150 YARDS FROM THE CRASH SIGHT. THE AIR BAG DID NOT DEPLOY AND THE DRIVER SUSTAINED A BRUISED NECK. MEDICAL ATTENTION WAS NOT RECEIVED. POLICE REPORT NUMBER: SPC32B7N80X WAS FILED AT THE SCENE. THE CONTACT DISCOVERED THAT A 10-INCH SECTION OF THE BRAKE ROTOR WAS MISSING FROM THE VEHICLE. THE VEHICLE WAS RECENTLY SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES). THE MANUFACTURER AND HUDSON GMC (2023 SOUTH RD, POUGHKEEPSIE, NY) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Service brakes, Nov 26, 2019
TOOK IT TO THE DEALER FOR THE RECALL ON THE ABS BREAKS, AND NOW IT IS DOING EXACTLY THE SAME THING THAT IT WAS RECALLED FOR. THE RECALL WAS NOT HELPFUL.
Air bags, Electronic stability control (ESC), Nov 17, 2019
THE AIRBAG AND STABILITRACK LIGHTS COME ON AND OFF THEN THE DOOR BELL RINGS,EVERY 3 SECONDS SOMETIMES FOR CONTINUES 15 TO 25 TIMES WHILE DRIVING,STARTED AT 13331 MILES. THE DEALER REFUSES TO FIX UNLESS I PAY FOR IT
Electrical system, Nov 13, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT'S WIFE WAS MAKING A LEFT TURN AT A LOW RATE OF SPEED, THE VEHICLE SHUT OFF IN THE MIDDLE OF AN INTERSECTION WITHOUT WARNING. AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT HAD TO DISCONNECT THE BATTERY GROUND CABLE AND RECONNECT IT FOR THE VEHICLE TO RESTART. THE CONTACT TOOK THE VEHICLE TO DON MEALEY CHEVROLET (17185 FL-50, CLERMONT, FL 34711) WHERE THEY WERE ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED THAT THE BATTERY GROUND CABLE BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Tires, Nov 12, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500 EQUIPPED WITH MICHELIN LATITUDE TOUR HP TIRES, SIZE: P275/60R20 (NA). WHILE THE CONTACT WAS WASHING THE VEHICLE, HE NOTICED THAT THE TIRE THREADS WERE SEPARATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELLE TIRE (39999 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 541-1130) WHERE IT WAS DIAGNOSED THAT THE TIRES HAD PREMATURE WEAR AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE TIRE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNKNOWN.
Electrical system, Oct 16, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE DASHBOARD NEAR THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE STEERING WAS NOT AFFECTED BY THE FAILURE. THE VEHICLE WAS TAKEN TO CHEVROLET BUICK GMC OF MURFREESBORO (960 JOHN R RICE BLVD, MURFREESBORO, TN 37129, (615) 645-1075) WHERE IT WAS DIAGNOSED THAT THE VOLTAGE MODULE INTERNAL RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. GMC PROVIDED CASE NUMBER: 8-4432906997, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. *LN CONSUMER STATED 3 EMAILS SENT AND 4 CALLS WERE MADE. DEFECTIVE PARTS WERE REPLACED.*JB *BF*JB
Power train, Oct 15, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING THE VEHICLE, A ROARING NOISE WAS HEARD AND THE VEHICLE WOULD JERK, LUNGE, AND SPUTTER WHEN STARTED. PRINCE AUTOMOTIVE GROUP CHEVROLET (4550 N VALDOSTA RD, SUITE #200, VALDOSTA, GA 31602, (866) 560-9556) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THAT SPECIFIC FAILURE. THE MANUFACTURER WAS CALLED AND FORWARDED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,536.
Electrical system, Oct 2, 2019, fire
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT ENTERED THE VEHICLE AND NOTICED SMOKE COMING FROM THE CENTER CONSOLE AND HEARD AN ABNORMAL NOISE. THE CONTACT POURED WATER ONTO THE CENTER CONSOLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE CENTER AND TOP CONSOLES AND FRONT PASSENGER SEAT WERE MELTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. POLICE AND FIRE REPORTS WERE NOT FILED. THE VEHICLE WAS TAKEN TO AUTONATION BUICK GMC WEST SAHARA (LOCATED AT 6400 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 545-6797), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,850.
Electrical system, Sep 24, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO FUNCTION AND BLEW OUT HOT AIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Steering, Fuel/propulsion system, Sep 17, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION AND THE STEERING ABILITY SEIZED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND THEN DROVE HOME. THE VEHICLE WAS TAKEN TO MUSSON-PATOUT AUTOMOTIVE GROUP (214 US 90 FRONTAGE RD, NEW IBERIA, LA 70560) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Steering, Electrical system, Sep 11, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE STABILITRAK WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING INDICATOR ILLUMINATED AND THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. EVENTUALLY, THE VEHICLE SHUT OFF AND HAD TO BE RESTARTED. ON THREE OCCASIONS, THE VEHICLE WAS TAKEN TO SUPREME CHEVROLET CADILLAC OF PLAQUEMINE (23085 LA-1, PLAQUEMINE, LA 70764, (225) 238-1668) FOR ROUTINE MAINTAINING. THE DEALER HAD TO CORRECT THE POWER STEERING REPAIR FROM A PREVIOUS UNKNOWN RECALL. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 81,445. THE VIN WAS INVALID.*DT*JB
Service brakes, Sep 10, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT WAS IN STOP AND GO TRAFFIC, THE BRAKES FAILED. THE CONTACT WAS ABLE TO STEER THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAITED UNTIL THE TRAFFIC CLEARED UP AND WAS ABLE TO DRIVE AT A NORMAL SPEED WITH THE BRAKES OPERATING NORMALLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 117,500.
Seat belts, Sep 10, 2019
TL* THE CONTACT DROVE A 2014 GMC SIERRA 1500 COMPANY VEHICLE. WHILE THE CONTACT WAS ATTEMPTING TO FASTEN THE FRONT DRIVER'S SIDE SEAT BELT, THE LAP BELT CABLE FROM THE FLOORBOARD FRACTURED IN TWO PIECES. THE CONTACT CALLED LINWOOD CHEVROLET BUICK GMC (2007 STATE ROUTE 45 NORTH, MAYFIELD, KY 42066, (270) 228-2606) AND ATTEMPTED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD EXTEND THE WARRANTY TO REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Steering, Sep 3, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 20 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. AN APPOINTMENT WAS SCHEDULED WITH COVERT BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, 512-583-3411), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5466674851. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE FAILURE MILEAGE WAS 111,000. *TR
Electronic stability control (ESC), Aug 10, 2019
WHILE DRIVING AND MAKING A LOW SPEED TURN THE POWER STEERING FAILS AND THE VEHICLE SHUTS OFF AND ALL DOORS ARE LOCKED NO POWER AT ALL FOR ABOUT 40 SECONDS. THEN IT COMES BACK AND A CODE COMES UP TO ROLL DRIVERS SIDE WINDOW DOWN AND THAN UP AGAIN AND IT RESETS THIS HAS HAPPENED 5 TIMES IN THE LAST THREE WEEKS 3 TIMES ON THE STREET AND 2 TIMES WHILE TURNING INTO SHOPPING MALLS JUST PURCHASED VEHICLE A BOUT A YEAR AGO THE DEALERSHIP WANTS 100 DOLLARS JUST TO LOOK AT IT ITS A GMC SIERRA 1500 2014 PLEASE HELP I HAVE READ THIS IS A PROBLEM AFRAID TO DRIVE VEHICLE FOR FEAR OF GETTING INTO AN ACCIDENT BECAUSE YOU CAN NOT ACCESS THE HAZARD LIGHTS .
Service brakes, Aug 8, 2019, crash
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT'S WIFE WAS DRIVING AT 45 MPH, SHE ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND WOULD NOT STOP THE VEHICLE. THE CONTACT'S WIFE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE SUSTAINED MINOR INJURIES THAT CONSISTED OF WHIPLASH. THE CONTACT'S WIFE DID SEEK MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED BRUISED LEG INJURIES NAD IT WAS UNKNOWN IF MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE COSMETIC DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CRASH WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS UNKNOWN.