2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints
859 reports, newest first.
Visibility/wiper, Jul 10, 2017
AC CONDENSER HAS FAILED AND GMC IS UNABLE/UNWILLING TO SUPPLY PARTS FOR REPAIRS. MY VEHICLE'S PROBLEM WAS IDENTIFIED TWO MONTHS AGO, THE DEALER NOTIFIED ME THAT THE PART IS BACKORDERED AND THERE IS NOT ETA ON THE PART. THIS IS A SAFETY ISSUE BECAUSE WITHOUT AC, THE DEFROSTER DOES NOT WORK, AND THERE IS NO/LIMITED VISIBILITY.
Other or unspecified, Jul 7, 2017
WHEN DRIVING AT HIGHER SPEEDS (50+ MPH - TYPICALLY ON THE HIGHWAY) THE ENTIRE TRUCK SHAKES: THE CONSOLE, STEERING WHEEL, ETC. YOU CAN FEEL IT IN THE SEATS AND THE FLOOR BOARDS. IT FEELS AS THOUGH THE TRUCK IS GOING TO GO OUT OF CONTROL OR BREAK DOWN AT ANY MOMENT. OVER THE PAST TWO YEARS, WE HAVE HAD OUR ENTIRE TRUCK SUSPENSION, ALIGNMENT, BRAKES/ROTORS, ETC INSPECTED NUMEROUS TIMES AND WERE TOLD MORE THAN ONCE BY GM TECHNICIANS THAT THIS VEHICLE PERFORMS UNDER ACCEPTABLE CONDITIONS ACCORDING TO GENERAL MOTORS, EVEN THOUGH THEY AGREE THAT IT DOES NOT FEEL ACCEPTABLE. MY LAST INSPECTION WAS TODAY AND I WAS TOLD THE SAME THING.
Other or unspecified, Jul 6, 2017
AIR CONDITIONER STARTED BLOWING HOT AIR IN NOVEMBER/DECEMBER 2016 AT OR AROUND 50K MILES. IN JUNE 2017, PAID A GMC DEALERSHIP TO DIAGNOSE THE VEHICLE. RESULTS SHOW A CONDENSER LEAK.. CONTACTED GM CUSTOMER CARE DEPT. (SPOKE TO BETH). BETH CONFIRMED THE DIAGNOSIS, INFORMED ME OF THE BACKORDER, THEN INFORMED ME THAT GM WOULD NOT PROVIDE COST ASSISTANCE FOR THE REPAIRS.
Exterior lighting, Jul 6, 2017
THE HEADLIGHTS ARE TERRIBLE IN THIS TRUCK. WHEN WE DECIDED TO PURCHASE THIS TRUCK IT WAS VERY EXPENSIVE BUT WE THOUGHT WE WERE MAKING A GOOD INVESTMENT-WRONG!!! WHAT GOOD IS THE TRUCK IF WE GET IN ACCIDENT BECAUSE WE CAN'T SEE AT NIGHT. GMC JUST TRIED TO SAVE MONEY WHEREVER THEY COULD-ONLY THE BARE MINIMAL-ITS ALL ONLY ABOUT LINING THEIR POCKETS WITH THE MOST CASH THAT THEY CAN. WE HAVE TALKED TO THE DEALER ABOUT THIS AND THEY SAY THEY IS NOTHING THEY CAN DO. GMC REPLACE THE HEADLIGHT STARTING IN THE 2016 BUT WHAT ABOUT THE 2014 & 2015 OUR LIFE'S DON'T MATTER?
Other or unspecified, Jul 5, 2017
45,000 MILES. AIR CONDITIONER STARTS BLOWING WARM AIR ABOUT A MONTH AGO. THE FOLLOWING WEEK, TAKE THE PICKUP TO THE LOCAL DEALERSHIP TO DIAGNOSE THE FOLLOWING. CONDENSER IS LEAKING. INFORMED THAT THE PART IS ON A NATIONAL BACKORDER AND THEY WILL CALL ME WHEN IT COMES IN. THREE WEEKS AND COUNTING SO FAR. I LIVE IN THE SOUTHWEST SO THE TEMPERATURES HAVE BEEN VERY HOT LATELY AS THIS IS THE HOTTEST PART OF THE YEAR.
Other or unspecified, Jul 3, 2017
A/C CONDENSER FAILURE. REPAIR PART IS ON NATIONAL BACKORDER. ESTIMATED ARRIVAL TIME IS 10-12 WEEKS. TEXAS SUMMERS CREATE A VERY HOT VEHICLE. CHILDREN IN CAR SEATS WITHOUT AIR CONDITIONING IS DANGEROUS WHEN SITTING IN BUMPER TO BUMPER TRAFFIC. RAINFALL REQUIRES EITHER THE WINDOWS GET ROLLED UP OR CHILDREN GET PELTED WITH RAIN DROPS ON THE HIGHWAY. NEITHER ARE ACCEPTABLE.
Other or unspecified, Jun 29, 2017
A/C CONDENSER WENT. GM HAS NOT ISSUED A RECALL. THERE IS A NATIONAL BACK ORDER ON THE RE-DESIGNED CONDENSER. PEOPLE ARE BEING FORCED TO WAIT MONTHS AND ARE GOING WITHOUT A/C. GM CLAIMS THAT THEY ARE AWARE AND ARE WORKING WITH TWO MANUFACTURERS TO GET THE NEW PART MADE AND SHIPPED TO DEALERS. PLEASE SEE DOCUMENTATION OF CHAT SESSION WITH GM REP.
Electrical system, Jun 28, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ELECTRICAL POWER AND STALLED. IN ADDITION, THE "REDUCTION POWER STEERING CONTROL", "ENGINE POWER REDUCTION", AND "HOOD AJAR" INDICATORS DISPLAYED. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE BACK ON, THE VEHICLE INITIALLY FAILED TO START AND THE CONTACT HEARD A CLICKING SOUND. THE NEGATIVE BATTERY TERMINALS ALSO BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO MARK ALLEN BUICK GMC (6300 NEW SAPULPA RD, TULSA, OK 74131) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MARK ALLEN BUICK WHERE THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V640000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Steering, Suspension, Electrical system, Jun 21, 2017
POWER STEERING LIGHT AND STABILITRACK LIGHT COMING ON WHEN COMING TO A SLOW STOP. LIGHTS WILL NOT STAY ON LONG ENOUGH TO THROW A CODE TO READ. A/C, RADIO, DASH ALL SHUTS DOWN WHEN THESE CODES THROW.
Visibility, Jun 19, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD AIR. THE VEHICLE WAS TAKEN TO THE GMC CLASSIC DEALER (2700 INTERSTATE 35 EAST CARLTON, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING CONDENSER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (MECHANIC GMC 3950 SOUTH CENTER EXPRESS WAY MCKINNEY, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITION HOSE FAILED. THE AIR CONDITIONING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,300.
Fuel/propulsion system, Jun 19, 2017
GASOLINE SMELL - STOPPED - STEPPED INTO A PUDDLE OF RAW FUEL - FUEL GUSHING OUT FROM UNDERNEATH THE TRUCK - STOPPED ENGINE - MOVED AWAY AND CALLED DEALER.
Electrical system, Electronic stability control (ESC), Visibility/wiper, Jun 14, 2017
I AM RECIEVING STABILATRAC , ABS, POWERSTEERING, ERRORS. MY WIPERS WILL ONLY WORK IF I HIT MY BRAKES. THE CRUISE CONTROL DOESN'T WORK ANYMORE.
Steering, Engine, Jun 12, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL BEGAN TO STEER BACK AND FORTH INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE STALLED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Steering, Jun 12, 2017, crash
I WAS LEAVING A STORE PARKING LOT AND BEGAN A LEFT TURN WHEN THE STEERING WHEEL WAS WRENCHED OUT OF MY HANDS AS IT SPUN AROUND CAUSING MY TRUCK TO VEER SHARPLY TO THE LEFT AND TO HIT ANOTHER STATIONARY VEHICLE. GMC SERVICE DEPARTMENT SAID THE STEERING WAS BROKEN AND PROCEEDED TO REPLACE THE STEERING MODULE. I RETAINED THE OLD MODULE AS EVIDENCE THE TIE ROD BECAME DISCONNECTED CAUSING THE ACCIDENT. NO ONE WAS SERIOUSLY INJURED ALTHOUGH I HAS THE SKIN ON MY HAND AND FOREARM RUBBED OFF BY THE STEERING WHEEL.
Other or unspecified, Jun 7, 2017
A/C CONDENSER ISSUES ACROSS MANY DIFFERENT VEHICLES HAVE CAUSED THE PART TO BE ON BACK ORDER IN SOME CASES FOR MONTHS. TO ME THIS SOUNDS LIKE A DEFECTIVE PART THAT WARRANTS A RECALL. A CAN OF REFRIGERANT CAN LEAK OUT, FOR ME, IN THE MATTER OF JUST A FEW WEEKS AND I TOOK IT IN AND WAS INFORMED OF THE CONDENSER LEAK. THIS HAS BEEN AN ONGOING THING THAT MANY OTHERS HAVE COMPLAINED ABOUT. I UNDERSTAND THAT THIS DOES NOT QUALIFY AS A SAFETY ISSUE BUT OTHERS HAVE STATED THIS IS THE PROCESS TO CONDUCT A RECALL INVESTIGATION IF WARRANTED.
Electrical system, Jun 5, 2017
TURNING AT SLOW SPEEDS THE ENGINE, AND ELECTRONIC SHUT OF AND ON JERKING THE STEERING WHEEL OUT OF MY HANDS VERY ERRATICLY AND FINALLY SHUTS OFF IN THE ROAD. IN A FEW MINUTES IT WILL FIRE BACK UP. I'M SCARED TO DTIVE IT! ITS NOT SAFE FOR ANYONE!
Electrical system, Jun 5, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITRAK AND ANTI-THEFT WARNING INDICATORS ILLUMINATED AND THE POWER SEIZED. THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT NOTIFIED SELLERS GMC (LOCATED AT 38000 GRAND RIVER AVE, FARMINGTON HILLS, MICHIGAN) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, May 30, 2017
MAJOR PROBLEM WITH MY AIR CONDENSER THAT IS DEFECTIVE... DOES NOT WORK. THERE IS A NATION WIDE BACK ORDER FOR THIS ITEM FOR ALL GMC SIERRA'S AND NOTHING IS BEING DONE TO SERVICE THE CUSTOMERS. IT'S BEEN 3 WEEKS AND COUNTING NOW AND STILL NO ANSWERS. AIR CONDENSER PROBLEM... MY AC UNIT IS NOT OPERATING.
Service brakes, May 29, 2017
TAKATA RECALL. DRIVING THROUGH THE SMOKY MOUNTAINS BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND DIDNT STOP. I RELEASED PEDAL AND PRESSED AGAIN AND IT WAS VERY FIRM AND HARD TO GET THE TRUCK TO SLOW DOWN/ STOP. WHEN THIS OCCURRED THE SYSTEM SHOWED NO SIGNS OF SYSTEM FAILING. IF WAS A VERY SCARY SITUATION WITH HAVING MY FAMILY IN THE TRUCK WITH ME. IM VERY THANKFUL THAT IT DIDNT END A LOT WORSE LIKE IT COULD HAVE. ALL IN ALL I DROVE 4 HOURS TO GATLINBURG WITH NO SIGNS OF ISSUES AND FOR IT TO JUST GO OUT WITHOUT A WARNING SOMETHING NEEDS TO BE DONE.
Visibility, May 17, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE SUN ROOF AND DAMAGED THE ONSTAR SYSTEM, INTERIOR HEADLINING, AND ALSO PENETRATED THE ELECTRICAL PANEL AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUN ROOF GASKET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 87,549.
Other or unspecified, May 15, 2017
OCTOBER 2016 A/C STOPPED WORKING BROUGHT TO DEALER. DEALER RECHARGED SYSTEM FOUND LEAK TO BE A/C COMPRESSOR HOSE AND BRACKET NEEDED TO BE REPLACED AND NOT UNDER WARRANTY CUSTOMER PAY. APRIL 2017 A/C STOPPED WORKING BROUGHT TO DEALER. DEALER RECHARGED SYSTEM FOUND LEAK TO BE A/C CONDENSER NEEDS TO BE REPLACED NOT UNDER WARRANTY - CUSTOMER PAY. NO CONDENSERS AVAILABLE - NATIONAL BACK ORDER. 50,000 MILES
Visibility, May 11, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE AIR CONDITIONER WAS ACTIVATED, HOT AIR EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HEATER WORKED FINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD MAKE A NOTE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Visibility, May 11, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER CONDENSER LEAKED FREON AND FAILED TO BLOW COOL AIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD EXPEDITE A CONDENSER AND SEND IT TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT WHEN THE MANUFACTURER SENDS THE CONDENSER, IT WOULD GO TO THE NEXT AVAILABLE CUSTOMER IN LINE AND THE CONDENSER PART WOULD TAKE SIX WEEKS TO BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Other or unspecified, May 9, 2017
AC IS BLOWING HOT AIR. DEALERSHIP CONFIRMED THE CONDENSER WAS LEAKING AND REQUIRED REPLACEMENT. DEALERSHIP HAS ORDERED NEW PART AND ADVISED THAT PART IS ON A NATIONAL BACK ORDER AND COULD NOT PROVIDED AN ESTIMATED TIME OF ARRIVE FOR REPLACEMENT PART.
Steering, Electrical system, Electronic stability control (ESC), May 1, 2017
TRUCK HAS 73,000 MILES ON IT. WHILE DRIVING AT APPROXIMATELY 20 MPH I APPLIED THE BRAKE AND HAD THE STABILI TRACK WARNING GO OFF, AS WELL AS RADIO AND FAN SHUT OFF. AS I WAS MAKING A SLIGHT LEFT TURN THE STEERING WHEEL JERKED OUT OF MY HAND AND LOCKED UP, LEAVING ME WITH ABSOLUTELY NO CONTROL OF THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE STEERING WHEEL WOULD RELEASE , JERK AND LOCK REPEATEDLY, IT HAPPENED ABOUT 4 TIMES WHILE TRYING TO REGAIN CONTROL. AT THE SAME TIME WHILE APPLYING THE BRAKE I HAD VIRTUALLY NO BRAKES TO STOP THE VEHICLE. LOOKED FOR RECALLS AND ALL I FOUND WERE HUNDREDS OF SIMILAR COMPLAINTS, BUT NO SOLUTION OR RECALLS. HOW IS THIS NOT A RECALL, IT'S GROSS NEGLIGENCE... WHAT IF I WAS AT HIGHWAY SPEEDS OR TOWING MY TRAILER AT THE TIME. GM AND NHTSA NEED TO ADDRESS THIS ISSUE IMMEDIATELY BEFORE LIVES ARE LOST. AS FOR ME, I'M IN THE PROCESS OF GETTING RID OF A VEHICLE THAT I'VE HAD FOR 3 MONTHS BECAUSE OF THIS AND WILL NOT LET MY CHILDREN RIDE IN THE VEHICLE. IT'S AN INTERMITTENT PROBLEM, I'M JUST HOPING THE NEXT TIME IT DOESN'T HAPPEN AT 65MPH. *TR