2015 GMC Sierra 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 817 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2015 reports, 29 involved a crash and 10 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Representative owner complaints
817 reports, newest first.
Suspension, Nov 22, 2017
I BEGAN TO HEAR WHAT SOUNDED LIKE LOOSE REAR SUSPENSION COMPONENTS ABOUT A YEAR INTO OWNING THE TRUCK. I TOOK IT IN FOR SERVICE AND WAS ADVISED THAT PER THE GM SERVICE BULLETIN, THEY RE-TORQUE THE LEAF SPRING BOLTS. IT WAS FINE FOR A COUPLE OF MONTHS, THEN THE NOISE BEGAN AGAIN. IT'S NOW BEEN TO THE DEALER 4 TIMES WITH 11 DAYS OUT OF SERVICE. THE RESPONSE CONTINUES TO BE, THEY'VE RE-TORQUED THE BOLTS TO GM SPECS AND NOTHING ELSE THEY CAN DO. IT'S VERY CLEAR BY THE NOISE THAT CAN BE HEARD, BOTH WHILE MOVING FORWARD AND BACKING IN, SOMETHING IS NOT WITHIN SPECS. THE TRUCK IS UNDER WARRANTY AND I AM A COUPLE OF MONTHS OVER ON LEMON LAW ARBITRATION. GM IS DOING NOTHING TO ADDRESS WHAT COULD EASILY BE A SAFETY ISSUE AND I'M CONCERNED THAT THE BOLTS CONTINUALLY NEED TO BE RE-TORQUED. I'VE TAKEN TO ONLINE FORUM SEARCHES TO FIND THAT THIS IS A COMMON PROBLEM WITH A SIMILAR TAP DANCE DONE BY GM. IT'S SHAMEFUL THAT CONSUMERS ARE BUYING A $40K TO $70K TRUCK AND HAVING THESE ISSUES WITH NO SOLUTIONS BEING PROVIDED THROUGH THE TRUCK WARRANTY. AND WHEN THE WARRANTY RUNS OUT, HOW EXPENSIVE WILL THIS BE? NOT TO FORGET, DANGEROUS. I AM CONCERNED THAT ONE DAY, THE REAR-END IS GOING TO COME OUT FROM UNDER MY TRUCK AND HOPEFULLY IT'S NOT WHILE ON THE HIGHWAY WITH MY DAUGHTER IN THE TRUCK. MY TRUCK IS USED FOR MY DAILY COMMUTE TO AND FROM WORK. IT'S WELL MAINTAINED, NOT ABUSED AND HAS UNDER 20K MILES. I'VE TURNED TO BBB FOR HELP AND WAS OFFERED 2 YEARS OF OIL CHANGES BY GM. OIL CHANGES DON'T FIX THE PROBLEM!
Steering, Oct 29, 2017
POWER STEERING COMES AND GOES, WHEN IT GOES YOU CANNOT HARDLY STEER VEHICLE. GMC SAYS MY TRUCK NOT COVERED UNDER RECALL AND WANTS 2500 TO FIX PROBLEM. MOSTLY DOES IT IN A LOW SPEED TURN.
Service brakes, Oct 19, 2017
OUT OF NO WHERE, I HAD TO USE EXTREME PRESSURE ON THE PEDAL TO STOP THE TRUCK. THE BRAKES BEGAN TO SOUND ROUGH. I TURNED THE TRUCK ON AND OFF HOPING THAT WOULD FIX THE PROBLEM. IT DIDN'T, I TOOK IT INTO MY GMC DEALER TO FIND OUT THAT THE VACUUM PUMP HAS FAILED FOR THE BRAKES. I DID MY RESEARCH ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. I WAS SURPRISED THERE ISN'T A RECALL ON 2014-2016 GM VEHICLES. THIS IS DANGEROUS AND I'D HATE SOMEONE'S BRAKES FAILING AT HIGH SPEED AND SOMEONE GETS HURT.
Air bags, Oct 16, 2017
2015 GMC SIERRA. CONSUMER WRITES IN REGARDS TO SENSING AND DIAGNOSTIC MODULE SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE ADVISED OF THE OPTIONS OF HAVING A RECALL COMPLETED ON AN ISLAND. UPDATED 10/16/2017*JS
Fuel/propulsion system, Oct 15, 2017
WHEN ACCELERATING AT A VERY SLOW SPEED THE ENGINE SEEMS TO MISFIRE OR SPUTTER AND THEN THE ENGINE INCREASES RPM AND THE TRUCK ACCELERATES AS EXPECTED. OVERALL THE ENGINE LACKS POWER AND THERE IS LOUD CLICKING SOUND THAT ORIGINATES FROM THE ENGINE COMPARTMENT AREA. I SPOKE WITH SERVICE MANAGER AT GMC AND I WAS TOLD THAT CLICKING SOUND WAS NORMAL AND GMC WAS WORKING ON THE ACCELERATION PROBLEM.
Air bags, Oct 13, 2017, crash
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 40 MPH, ANOTHER VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE, CAUSING IT TO T-BONE. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT PRETENSIONERS FAILED TO LOCK THE PASSENGER AND DRIVER SEAT BELTS. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUSTAINED A FRACTURED LEFT WRIST, TENDON DAMAGE IN THE LEFT HAND, BRUISING FROM THE STERNUM TO THE PELVIS DUE TO HITTING THE STEERING WHEEL, AND BRUISING TO THE RIGHT AND LEFT ANKLE FROM THE FORCE OF THE IMPACT AND BRAKING. THE PASSENGER SUSTAINED BRUISING TO THE RIGHT ARM AND SHOULDER, AND WHIPLASH THROUGH THE NECK AND BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO COLLISION CENTER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INVESTIGATE THE VEHICLE. A TWENTY-FOUR PAGE REPORT WAS PROVIDED ALONG WITH CONFIRMATION THAT BEFORE THE CONTACT PURCHASED THE VEHICLE, THE PREVIOUS OWNER HAD THE VEHICLE SERVICED FOR THE AIR BAG MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Electrical system, Oct 13, 2017, crash
TL* THE CONTACT OWNS A 2015 GMC SIERRA DENALI. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE FAILURE CAUSED THE STEERING WHEEL TO LOCK, THE BRAKE SYSTEM NOT TO ENGAGE, AND THE INSTRUMENT PANEL AND ALL OTHER ELECTRICAL SYSTEMS IN THE VEHICLE NOT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MARTY'S BUICK GMC (5 COLLECTION WAY, KINGSTON MA, 02364, 781-585-7570) SEVERAL TIMES FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED WIRES, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT DID NOT KNOW THE NAME OF THE WIRES THAT WERE REPLACED. THE CONTACT ALSO STATED THAT THE ELECTRICAL FAILURE ALSO CAUSED A CRASH ON THE ROAD MEDIAN BECAUSE THE STEERING WHEEL LOCKED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000.
Steering, Oct 12, 2017
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME EXTREMELY DIFFICULT. THE MESSAGE CENTER DISPLAYED "POWER STEERING, DRIVE CAREFULLY". THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND THEN PROCEEDED TO HAVE IT TOWED TO MONUMENTAL CHEVROLET IN HOUSTON, TEXAS. THE DEALER DIAGNOSED THAT THE POWER STEERING RACK FRACTURED AND HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Steering, Exterior lighting, Electronic stability control (ESC), Sep 18, 2017
LOSS OF POWER STEERING ASSIST, STEERING WHEEL JERKS OR KICKS BACK WHEN TURNING, MESSAGES WITH WARNING CHIME APPEAR ON INSTRUMENT PANEL WHICH ALSO GOES BLANK OR INOPERATIVE, ENGINE STALLS AND DIES. THIS HAPPENS WHILE VEHICLE IS IN MOTION ON CITY STREET OR HWY I10 (IN BUMPER TO BUMPER TRAFFIC) AND WHEN TURNING OR BACKING UP INTO A PARKING SPOT. THIS HAS HAPPENED BEFORE BUT MORE RECENTLY LATELY (AT LEAST ONCE A DAY SINCE 9/16 -9/18/2017)
Service brakes, Sep 5, 2017
2015 GMC SIERRA - BRAKING BECOMES VERY DIFFICULT AT IDLE SPEED WHETHER MOVING FORWARD OR REVERSE. BRAKE PEDAL BECOMES VERY DIFFICULT TO DEPRESS. VEHICLE WILL MOVE A FEW FEET UNTIL COMPLETELY STOPPED EVEN WITH FORCEFUL PRESSURE ON THE BRAKE PEDAL. APPEARS TO LOSE ALL VACUUM/POWER BRAKING ABILITY.
Structure, Aug 29, 2017
SCRATCHES AND CLEAR COAT FLAKING FROM ROAD DEBRI. LOTS OF CHIPS WHEN WASHED AFTER DRIVING.
Other or unspecified, Aug 23, 2017
REF. COMPLAINT # 11013360. ONCE AGAIN, AT 14,842 MILES, I WAS COASTING AFTER TURNING INTO A LONG DRIVEWAY, I PUSHED THE ACCELERATOR TO CONTINUE.. THE ENGINE REVVED AND THE TRUCK ACTED AS IF IT WAS IN NEUTRAL. THIS TIME, IN THE SECURITY OF MY DRIVEWAY, I DID NOT TOUCH THE GEAR SHIFT AS I HAD IN TIMES BEFORE. THIS TIME I JUST TRIED PUSHING THE ACCELERATOR. AFTER FOUR ATTEMPTS WHERE THE ENGINE JUST REVVED.THE GEAR FINALLY "CAUGHT AFTER THE FOURTH ATTEMPT TO ACCELERATE". ONCE AGAIN, I TOOK IT INTO MY DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THIS ISSUE. PLEASE, I NEED SOMETHING DONE! I AM DRIVING CROSS COUNTRY FROM SOUTH CAROLINA TO WYOMING IN ONE MONTH. I AM VERY APPREHENSIVE ABOUT DRIVING THIS TRUCK AS I FEEL IT IS UNSAFE AND WILL CAUSE ME TO CRASH. I HAVE NOT HEARD A RESPONSE FROM YOU SINCE FIRST REPORTING THIS PROBLEM 8/7/2017.
Service brakes, Aug 21, 2017
AT 47,000 MILES. I NOTICED A SLIGHT VIBRATION IN THE FRONT END WHILE BRAKING ON THE HIGHWAY. OVER THE NEXT 2 WEEKS THE VIBRATION BECAME CONSIDERABLE WORSE. IT FELT AS THOUGH THE ROTORS BECAME WARPED WHICH I HAVE EXPERIENCED DURING VEHICLE TESTING AT PREVIOUS EMPLOYMENTS. I REPLACED THE FRONT BRAKE ROTORS AND BRAKE PADS. DURING REMOVAL OF THE OLD BRAKES, I QUICKLY NOTICED THAT 1 OF THE 4 PADS WAS COMPLETELY CORRODED THROUGH THE BACKING PLATE. BRAKE PAD CONTACT AREA WITH THE ROTOR WAS FINE, BUT THE BACKING PLATE HAD HOLES IN IT FROM THE LEVEL OF CORROSION. OTHER 3 BRAKE PADS WERE FINE, VERY MINOR SURFACE CORROSION AT WORST. SINCE REPLACING MY BRAKES THE VIBRATION HAS NEVER REPEATED.
Suspension, Power train, Electrical system, Aug 9, 2017
LETTER FROM SENATOR FEINSTEIN INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO HAVING PROBLEMS WITH GMC SIERRA DENALI PICKUP 2015. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE ISSUES WITH THE SUSPENSION, TRANSMISSION, AND ELECTRONICS. THE VEHICLE WOULD RIDE ROUGH AND THE STABILITY LIGHT WOULD ILLUMINATE. THE TRANSMISSION NEEDED TO BE REPLACED. THE ELECTRONIC DASH BLACKED OUT AND WOULD NOT FUNCTION, THE SETTIGNS SWITCHED ON THEIR OWN. THE VEHICLE DIED AND SHIFTED DANGEROUSLY. THE MANUFATURER WAS NOTIFIED. THE CONSUMER A FIX WAS UNAVAILABLE. UPDATED 08/09/2017*JS
Service brakes, Aug 9, 2017
BRAKE PEDAL DOES NOT DEPRESS EASILY AT LOW SPEEDS. EXTREAM EFFORT IS REQUIRED TO PUSH BRAKE PEDAL ENOUGH TO GET VEHICLE TO STOP.
Air bags, Seat belts, Service brakes, Aug 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO A DEALER (COVERT CHEVROLET BUICK GMC BASTROP, 702 TX-71, BASTROP, TX 78602, (512) 303-2311) FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V339000 (STEERING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 29,004. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Other or unspecified, Aug 7, 2017
MARCH 2017, AT 10,881 MILES I ACCELERATED TO PASS A CAR, LOST POWER, LIKE IT SUDDENLY WENT INTO NEUTRAL. I TRIED SEVERAL GEARS, MULTIPLE TIMES, BEFORE BEING ABLE TO FINALLY GET THE MANUAL GEAR TO GET ME HOME.LOCAL DEALERSHIP CLEANED UP THE TRANSMISSION OF BROKEN METAL PARTS. 2,500 MILES LATER, I TRIED TO ACCELERATE AFTER TURNING INTO A LONG DRIVEWAY, AGAIN NO POWER. I TRIED SEVERAL GEARS AS BEFORE AND THE MANUAL GEAR GOT ME TO THE HOUSE.THE ENGINE WAS WORKING AND RPMS REVVED, AND JUST LIKE BEFORE, FELT LIKE IT WAS IN NEUTRAL. DEALERSHIP WENT ABOVE AND BEYOND TO TRY TO DUPLICATE THE PROBLEM. THEY EVEN CHECKED MY TRUCK FOR THE GM RECALL #14192, NHTSA CAMPAIGN ID # 14V374000, BECAUSE IT WAS HAVING THE SAME ISSUES. I THINK THAT THE BROKEN PARTS FOUND THE FIRST TIME WAS AN INCIDENTAL FINDING DUE TO THE FACT THAT THE PROBLEM HAS HAPPENED TWICE. DURING ALL THIS THERE HAS BEEN SMALL ELECTRICAL ISSUES IE: WEAK SOUNDING BUZZERS WHEN I OPEN THE DOOR, INTERNAL LIGHTS EITHER STAYING ON OR NOT COMING ON AT ALL, AND INTERMITTENT ISSUES WITH REMOTE START. MY HUSBAND BOUGHT THIS TRUCK BRAND NEW IN MARCH 2016, 6 WEEKS BEFORE HE DIED, SO THIS TRUCK HAS A LOT OF SENTIMENT, HOWEVER, I AM VERY CONCERNED THAT THIS TRUCK IS UNSAFE. THE FEAR OF BEING T-BONED IN AN INTERSECTION, OR SUDDENLY LOSING POWER IN 70MPH TRAFFIC IS TERRIFYING! I AM MOVING FROM SC TO WYOMING IN 6 WEEKS AND AM SCARED TO DEATH I AM GOING TO HAVE PROBLEMS. I HAVE REPORTED THIS TO THE GM COMPLAINT DEPT. SERVICE CASE # 83120854028. THE ONLY PAPERWORK I HAVE ARE THE SERVICE RECORDS FROM THE LOCAL GM DEALERSHIP.
Suspension, Aug 6, 2017
THE REAR LEAF SPRINGS POP AND GROAN WHILE THE VEHICLE IS IN MOTION AT LOW SPEEDS, ESPECIALLY WHILE TURNING IN REVERSE. GM KNOWS ABOUT THE PROBLEM AND EVERY TIME I GO TO THEM THEY SAY IT'S NORMAL.
Electrical system, Exterior lighting, Aug 3, 2017
AS WELL AS HAVING VERY POOR VISABILITY, THE HAEDLIGHT BULBS ON MY TRUCK HAVE BLOWN OUT 5 TIMES IN ONLY TWO YEARS. THERE IS OBVIUOSLY SOMETHING WRONG WITH SOMETHING BESIDES THE BULBS.I AM GOING BROKE REPLACING THEM. I CALLED THE DEALER AND WAS TOLD THAT IT WOULD COST ME 115.00 AN HOUR JUST TO LOOK AT THE TRUCK. I WOULD RATHER GIVE THE TRUCK BACK, THAN PAY TO HAVE A PROBLAM THAT IS OBVIOUSLY A MANUFACTURING DEFECT, FIXED. THE LIGHTS HAVE WENT OUT BOTH WHILE MOVING, AND STATIONARY.
Seats, Aug 1, 2017
MY DRIVER'S SEAT BECAME LOOSE APPROXIMATELY 2 WEEKS AGO (7/17/17). IT HAS BECOME PROGRESSIVELY WORSE, TO THE POINT WHERE I CAN FEEL MY SEAT SHIFTING WHEN I TURN OR ACCELERATE. I AM WORRIED THAT IN THE EVENT OF A WRECK, MY SEAT MAY BECOME A PROJECTILE. I TOOK MY TRUCK INTO THE DEALERSHIP IN WACO, TX ON 7/31/17, AND THE DEALERSHIP HAS STATED (TODAY, 8/1/17) THAT THIS CONDITION IS NOT COVERED BY ANY WARRANTY PROGRAM, WHICH I FIND DISAPPOINTING AND FRUSTRATING. I HAVE READ MULTIPLE REPORTS OF THIS SAME CONDITION IN GM TRUCKS FROM 2014 - 2015 YEAR MODELS.
Exterior lighting, Jul 23, 2017
THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY. YOU CANNOT SEE LEFT OR RIGHT, ONLY STRAIGHT AHEAD. ALSO THE BRIGHTNESS IS VERY LOW. DANGEROUS TO DRIVE AT NIGHT.
Exterior lighting, Jul 13, 2017
HEAD LIGHTS ARE SO BAD IT'S DANGEROUS DRIVING AT NIGHT WITH THE LOW BEAMS. THE INTERNAL HEAD LIGHT SHUTTER CREATES A DISTINCT LINE WITH TOTAL DARKNESS ABOVE. WHILE TAKING A TURN YOU HAVE NO LIGHT TO THE SIDE AT ALL! YOU EASILY OUT DRIVE THE HEAD LIGHTS WITH ONLY THE LOW BEAM. BEEN IN THE DEALER SEVERAL TIMES. THIS IS A DESIGN FLAW. NO GOOD AFTER MARKET FIX!
Steering, Engine, Back over prevention, Jul 12, 2017
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE ENGINE ALSO LOST POWER WITHOUT WARNING AND THE REARVIEW CAMERA DISPLAY FAILED TO FUNCTION. THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO PHIL MOORE BUICK GMC (5728 I-55 NORTH, JACKSON, MS 39211), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Engine, Jul 3, 2017
MY GMC 2015 DIESEL DURIMAX TRUCK HAD THE ENGINE LIGHT TURN ON AND SAID EMISSION NEEDS SERVICED. IT PROCEEDED TO CUT MY TRAVELING SPEED FROM 75 MPH TO 65 MPH TO 55 MPH. I MADE IT TO DENVER COLORADO BARELY WITHOUT THE TRUCK FALLING TO 4 MPH. I WENT YESTERDAY TO HAVE IT SERVICED. THEY SAID THAT THEY FIXED IT STILL UNDER POWERTRAIN WARRANTY. I DROVE AWAY TO GO BACK TO TEXAS 700 MILES OF HIGHWAY HOME. I DROVE AND THE EXACT SAME PROBLEM HAPPENED AGAIN. I'M WAS ON A HIGHWAY AT THIS POINT WITH HEAVY HIGHSPEED TRAFFIC IN THE MIDDLE OF NOWHERE WHERE THE SPEED LIMIT IS 75 MPH. MY TRUCK SPEED WAS REDUCED BY THE EMISSION SYSTEM AGAIN FROM 75 MPH TO 65 MPH TO 55 MPH. I WAS ALMOST HIT BY A BIG RIG TRUCK WITH MY WIFE IN THE CAR. SOMETIME LATER WERE ALMOST SIDE SWIPED TWICE, AND THEN IT STARTED RAINING AND THE SUN STARTED TO SET, AND MATTERS WENT FROM DANGEROUS TO NEAR DEADLY. WE TRIED TO TURN THE TRUCK AROUND TO GET BACK TO DENVER AND ALMOST WERE HIT AGAIN BECAUSE WITH THE GMC SPEED REDUCTION I COULD NOT ACCELERATE AWAY FROM THE HIGH SPEED CARS COMING AT US. GMC SHUTDOWNS THE CAR SPEED PURPOSELY TO AVOID SOME TINY AMOUNT OF NOX, AND PUT PEOPLE AT RISK OF BEING KILLED ON A HIGHWAY IN RAINY NIGHTIME WEATHER. WE FINALLY MADE IT BACK TO DENVER JUST 19 MILES BEFORE THE TRUCK SPEED WOULD HAVE BEEN REDUCED TO 4 MPH. WE WOULD HAVE TO BEEN ON THAT 75 MPH HIGHWAY RIDING IN THE RIGHT SIDE OF THE SLOW LANE AT 4 MPH !!!!! AT NIGHT IN THE RAIN WITH HIGH SPEED 18 WHEELERS GOING BY AT 75 TO 85 MPH. THE GOVERNMENT AND GMC ARE INSANE TO HAVE DESIGNED THIS, I AM BRINGING IT TOMORROW TO GET TRY TO GET IT FIXED AGAIN BUT THE ORDEAL I WENT THRU IS STILL SCARY AS HELL, AND WORRIED ABOUT IT GETTING FIXED. WE COULD BE KILLED DUE TO THIS. I AM AN ENGINEER DEALING WITH PUBLIC SAFETY, AND I AM IN SHOCK CONCERNING GMC'S AND THE GOVERNMENT OVER STEP IN THIS DESIGN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Jun 28, 2017
I WAS IN A PARKING LOT (THANKFULLY) WHEN THE BRAKE PEDAL WAS HARD TO PUSH, AND THE TRUCK DID NOT STOP IMMEDIATELY. THERE IS A TECHNICAL SERVICE BULLETIN ISSUES FOR THIS PROBLEM PIT5405B.