2023 GMC Sierra 1500

Problems, recalls and owner-reported issues

Engine is the leading concern among 482 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sierra 1500 model years with reports.

Complaints by model year
  1. 482

Of the 2023 reports, 5 involved a crash and 2 involved a fire. 2 people were injured.

Primary concernEngine208 reports · 43% of complaints
Owner complaints482Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Engine208
  2. Power train91
  3. Structure85
  4. Electrical system63
  5. Other or unspecified52
  6. Fuel/propulsion system35
  7. Engine and engine cooling22
  8. Service brakes17

Recalls and investigations

  1. Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025

    General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

    Engine failure increases the risk of a crash.

    Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

    Campaign 25V274000 on NHTSA.gov

  2. Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024

    General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

    The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.

    Campaign 24V674000 on NHTSA.gov

  3. Exterior lighting, lighting control module, softwareDec 8, 2022

    General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

    The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

    Campaign 22V903000 on NHTSA.gov

Representative owner complaints

482 reports, newest first.

  1. Power train, Other or unspecified, Engine, Feb 13, 2025

    Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.

  2. Engine, Feb 13, 2025

    I started my truck on [XXX] and after driving less than 3 miles the check engine light came on and then light for traction control needs service came on. I stopped and notice engine was idling weird. So I called dealer and they recommended I bring in. I proceeded to drive but could not drive over 40 mph as the engine would not idle past that and started hearing clicking noises. I slowly get the vehicle into service at McKinney GMC Buick in McKinney, TX. Two days later I get a call stating that engine needs to be replaced due to bearing failure and excessive metal in oil and oil filter. Which damaged the engine and is not repairable. The service center informed that this is common with my 6.2 L V8 and there are four other trucks same issues. The engine is on back order and don't know when I will be able to get my vehicle back. This appears to be a known issue for GMC and they are not telling people who could be in danger on road at any moment without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  3. Power train, Feb 12, 2025

    Valve Body failure. Truck rear wheels lockup during failure as transmission was unable to get past 6 gear, sending truck into limp mode at highway speeds. Codes P0700 & P0747, no issues before failure. Dealership has replaced the Valve Body, but the part number model MQC part# 24065353 has not been redesigned and feel this will be a continuous issues to saftey not knowing when it will fail again.

  4. Engine, Feb 12, 2025

    Traveling on the interstate at highway speeds of 75mph and the engine spun a bearing resulting in complete engine failure.

  5. Engine, Feb 10, 2025

    At 28,000 miles and driving at highway speed, the 6.2L engine suddenly seized.

  6. Engine, Feb 10, 2025

    My engine started knocking while on vacation in Indiana (I live in TX) I took it to dealer [XXX] and it was diagnosed with bearing failure. Engine "ordered" on [XXX]. It is currently [XXX] still with no ETA for new engine. Stuck with a small/standard SUV (chevy equinox) for rental in place of my $74,845 Truck which is not a large enough vehicle for my daily usage, but no solutions or help added from GM customer service or dealership. There were no warning signs other that me hearing the noise. My GM app still states no current issues with your vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  7. Vehicle speed control, Engine, Forward collision avoidance, Feb 6, 2025

    While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.

  8. Power train, Feb 6, 2025

    The trucks engine completely shut down while going approximately 60 MPH while merging onto the highway. The trucks dash flashed multiple times, a ticking noise was heard, it put itself in neutral, and shut the engine off. All power was lost. I did still have brakes. Safety was a concern as there was a vehicle behind me entering the highway too. Cars to my left as well passing at highway speeds. Once I got the vehicle stopped on the shoulder of the highway it put itself in park. It would not restart. The vehicle was towed to a local GMC dealer. There were no warning lights of any kind that came on. No indication that there was a problem. A couple days later I was informed that the truck would need an entire new engine upon inspection. I was also told by the dealer that the truck had no oil at all in it. The engine consumed it internally by their evaluation.

  9. Engine, Feb 5, 2025

    While idling, I noticed a knocking sound. Dealership found that rockers on both banks not rotating from lifter failure. Dealership replaced both lifter banks. Luckily this was caught early and was corrected for engine failure.

  10. Power train, Feb 3, 2025

    The engine failed with 15,000 miles on it. No warning lights ever came on. Had the oil changed several days prior. Lost power, but was able to drive to the dealer, but making weird noises.

  11. Engine, Feb 3, 2025

    L87 engine locked up while driving dwon the highway. I have been waiting 7 weeks for a replacement engine.

  12. Exterior lighting, Jan 31, 2025

    Was driving my 2023 GMC Sierra in a mild snowstorm after leaving the grocery store and heading home. It was about 10 minutes after dark and it has just started snowing. I was only 5 minutes down the road and the visibility in front of me suddenly & drastically declined. I could barely see the road. I could barely make out anywhere to turn out to. Once pulled over, I walked to the front of the truck and the headlights AND fog lights were completely covered in snow. I wiped them off with my hand and could then see great again. Well, 5ish minutes down the road again and they were back to completely covered. Twice I wasn't able to pull over, due to the steep terrain and no shoulder so, I had to push on, traveling at no more than 4MPH. And getting out during one of the 7 cleanings, I almost slipped and fell. It took me 48 minutes to get home. A trip that usually takes 25! The HID headlights on my other truck don't have this problem. And the aftermarket LED headlights on another vehicle of mine have built in heating elements. You would think the OEM would've thought of this option but, they don't offer it! If it wasn't for my 20+ years experience of driving in the snow, I would've been left stranded or wrecked/totalled the truck due to this major safety oversight!

  13. Power train, Jan 31, 2025

    On Wednesday December 4th 2024 at 5:45 am on my drive to work my engine shut down, truck electronically shifted into neutral, and notified me to restart my engine. After I rolled to a stop in a safe area off the main road i tried to restart my engine, with no success. I then called my local dealership to inform them of the issue, and they instructed me to call OnStar and have them setup a tow to their facility. Once the vehicle was delivered it took the dealership 24 hours to determine that the engine had locked up and a replacement was needed. It has now been almost 2 months with no update on my truck or the replacement engine.

  14. Power train, Jan 30, 2025

    While under light acceleration, the vehicle violently down shifts causing the rear wheels to briefly lock up around 45mph. The vehicle traction control activates on dry road way but no check engine light is displayed. The dealership claims the valve body in the transmission is to blame and has a three month back order due to several vehicles with the same failure. The safety issue could be when the rear wheels breifly lock up during wet or slippery conditions and could cause the vehicle to lose control causing a crash.

  15. Power train, Jan 29, 2025

    My check engine light came on so I stopped at a dealership to have it checked out. The dealership in Louisiana said it just needed to be updated. So I made the trip to Laredo, Texas to go to work. The next day the truck went into reduced acceleration and nearly caused me to wreck on the interstate. I had the vehichle towed to the closest GMV dealership. It turns out these vehicles have a faulty engine coolant control valve. The part is on national back order with no ETA. GMC is knowingly allow their customers to operate the trucks with this part that is know to fail. I am currently stranded in South Texas and I will have to purchase a rental vehicle to get back home to Louisiana. GMC will not help me at all with this situation.

  16. Engine, Jan 29, 2025

    I was driving my 2023 GMC Sierra pickup (26,634 miles) while towing a trailer. I also had three of my children with me. I was in the fast lane doing approximately 65 miles per hour when the vehicle suddenly started to lose power. The Low Oil Pressure light came on the engine started to make a banging sound. Then the vehicle said to turn it off. We immediately started working our way across three lanes of very busy traffic to get to the side of the road. We were almost hit by several semi-trucks and barely made it to the side of the road as the engine turned off. We could not get the truck to start again. It also would not go into neutral. We were in a very dangerous position due to semi-trucks going by us at a very high rate of speed. I had to call a friend to come get my children because I was fearful, we were going to be hit. An officer luckily came by and assisted us. The engine was replaced with a remanufactured engine by the dealer. The technician who worked on the truck said that the bearings failed causing the engine to fail.

  17. Engine, Jan 29, 2025

    The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on two occasions at 60 MPH, the vehicle stalled. The vehicle was restarted after the first failure but was unable to restart after the second failure. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,750.

  18. Engine, Jan 28, 2025

    During a drive home from dinner, my truck engine completely turned off. I was driving around 25 mph at the time. Car when into neutral and I pulled to the side of the road. Tried to restart the truck, but couldn't not. I had to have the car towed to a dealer. Just got confirmation that my I need a new engine. Then I found that the NHTSA is investigating GMC for this very reason, so I thought I'd file a complaint. * My truck is currently at the dealership, so it is not available for inspection. * While I didn't feel my safety was at risk, If I was driving on a major highway, I may have felt differently. * Yes, problem has been confirmed by a dealership. * Vehicle has not been inspected by anyone other than the dealer. * The check engine light came on at the beginning of the drive, engine failed ~10 min later.

  19. Engine, Jan 27, 2025

    The truck has 12k miles on it and a week ago a bearing rod in the engine failed without warning. An engine should not have significant issues like this after only 12k miles of use. The truck is now with Williams Buick GMC in Charlotte, NC and waiting for a replacement engine.

  20. Engine, Jan 25, 2025

    My truck without warning the motor seized and stranded me in the side of a major route. This happened while driving 55mph and lost power and coasted to side of road.

  21. Power train, Other or unspecified, Visibility/wiper, Jan 24, 2025

    Unknown , I don’t know why are your recalls module

  22. Engine, Jan 23, 2025

    On [XXX], in the middle of a 600 mile road trip from Idaho to Southern Nevada, the engine failed in our 2023 GMC Sierra with just 23,060 miles on the odometer. We stopped for fuel and upon restarting the engine to continue on our trip, the engine was making a harsh metal on metal knocking. We called for a tow instead of driving further. The truck was towed 242 miles to the nearest dealership (GM Roadside refused to do the tow since it was 42 miles outside of their limit) by our AAA membership. The dealership in Las Vegas took 5-1/2 weeks to look at the truck to determine what had failed. They pulled the oil pan and found that the rod bearings for the #1 and #2 rods had failed. If we had continued on, the rods would have seized and would have lost power to the brakes and steering. It's been nearly three months now, and we have no resolution from GM. They have agreed to a "repurchase" on the truck, but we have not been able to get any details on the buy-back for over three weeks. We are still waiting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  23. Engine, Jan 23, 2025

    I was driving my pickup to my farm. I was on a 4 lane divided highway, when i pulled into the left turning lane my pickup just randomly said "press Start/Stop button" so I stupidly did. The vehicle then shutoff or was already shutoff, I am not sure. There was no warning sign, dash lights, or weird engine noises. I would later learn the engine just blew up. The vehicle would not refire and I was forced to sit in the turning lane for 5 hours waiting for a tow truck. The highway was very busy and vehicles were buzzing past me constantly. Not a safe place to be at all! I could not get the vehicle into neutral or remove the parking brake. Multiple highway patrol officers stopped to help me and try to get the vehicle into neutral so we could pull it off the side of the highway to no avail. I crawled underneath the vehicle and disconnected the drive shaft, but then had no way of removing the parking brake. After many hours of waiting a tow truck showed up and my 1 year old pickup was drug onto it skidding the rear tires. The engine had around 12,000 miles. The vehicle went to a GM dealership for 4 weeks and got a new engine installed.

  24. Engine, Jan 22, 2025

    Going down beltway at 80mph on November 18 2024 the vehicle lost engine power. I had to drift vehicle across 3 lanes to shoulder and called tow truck to take to dealership. The dealership informed me that the engine had went bad and needed to be replaced. The vehicle had 63k miles on it and was out of warranty and they want me to pay 4k to replace.

  25. Steering, Air bags, Jan 21, 2025

    Subject: Safety Complaint Regarding Steering Airbag Trim and Steering Axle Issues Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally file a complaint regarding serious safety issues with my GMC vehicle. Specifically: 1.The steering airbag trim has begun to crack, which raises concerns about its structural integrity and potential interference with airbag deployment in the event of a collision. 2.The steering axle is making unusual noises due to loose bolts and worn bushings, posing a potential risk to steering control and overall vehicle safety. I recently took the vehicle to an authorized GMC dealership for inspection and repair. However, the dealership refused to address these issues despite their clear impact on safety and their apparent connection to manufacturing defects. Given the critical nature of these problems, I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter thoroughly. These defects not only compromise the safety of the vehicle but also endanger the lives of the driver, passengers, and others on the road. Thank you for your attention to this matter. I am happy to provide any additional information or documentation required for your investigation.