2023 Grand Design Imagine
Problems, recalls and owner-reported issues
Suspension is the leading concern among 4 owner complaints filed for this model year. This is the 7th highest complaint count among 9 Imagine model years with reports.
What owners report most often
Recalls and investigations
Tires, markingsMar 7, 2023
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Imagine AIM travel trailers. The Federal Certification Label incorrectly states the tire size and inflation pressure requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Incorrect tire size and inflation requirements may cause premature tread wear or a tire blow out, increasing the risk of a crash.
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed March 24, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910033.
Campaign 23V151000 on NHTSA.gov
Structure, bodyAug 9, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
An awning that drops or extends beyond normal operation can increase the risk of injury.
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910031.
Campaign 22V603000 on NHTSA.gov
Representative owner complaints: other or unspecified
2 reports, newest first. Show all
Suspension, Structure, Other or unspecified, Dec 28, 2024
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Suspension, Other or unspecified, Jun 26, 2024
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model