2007 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 887 owner complaints filed for this model year. This is the 5th highest complaint count among 26 CR-V model years with reports.
Of the 2007 reports, 34 involved a crash and 4 involved a fire. 23 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 4, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2005-2010 ACCORD, 2007-2010 CR-V, AND 2005-2008 ELEMENT PASSENGER CARS MANUFACTURED FROM JULY 1, 2004, THROUGH SEPTEMBER 3, 2010. THE OUTER RACE OF THE SECONDARY SHAFT BEARING MAY BE BROKEN DURING CERTAIN DRIVING STYLES. A BROKEN OUTER RACE MAY CAUSE ABNORMAL NOISE, THE MALFUNCTION INDICATOR LIGHT TO TURN ON, AND ALLOW CONTACT BETWEEN THE TRANSMISSION IDLE GEAR AND AN ELECTRONIC SENSOR HOUSING WITHIN THE TRANSMISSION.
THIS COULD RESULT IN A SHORT CIRCUIT CAUSING THE ENGINE TO STALL. ADDITIONALLY, BROKEN PIECES OF THE OUTER RACE OR BALL BEARING FROM THE SECONDARY SHAFT MAY BECOME LODGED IN THE PARKING PAWL RESULTING IN THE VEHICLE ROLLING AFTER THE DRIVER HAS PLACED THE GEAR SELECTOR IN THE PARK POSITION. ENGINE STALL AND UNEXPECTED VEHICLE MOVEMENT INCREASES THE RISK OF A CRASH OR PERSONAL INJURY TO PERSONS WITHIN THE PATH OF A ROLLING VEHICLE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V395000 on NHTSA.gov
Representative owner complaints
887 reports, newest first.
Air bags, Sep 1, 2016
2007 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Air bags, Aug 31, 2016
TAKATA RECALL I RECEIVED A AIRBAG RECALL NOTICE IN MARCH AND EVERY TIME I CALL THE DEALER, THEY SAY THE PART IS NOT AVAILABLE. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW, AND THERE IS NO END IN SIGHT. I OPENED A CASE WITH HONDA 04593716 BUT THEY DID NOT HELP AT ALL.
Air bags, Aug 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/16*LJ
Air bags, Aug 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/05/16*LJ *TR
Air bags, Aug 25, 2016
TAKATA RECALL HI MY 2007 CAR-V HAS THE PASSENGER AIRBAG DEFECTIVE AND I RECEIVED A NOTICE FROM HONDA ABOUT THAT. AFTER ATTEMPTING TO CONTACT SEVERAL DEALERS IN THE AREA ONLY ONE RESPONDED AND PUT MY NAME ON THE WAITING LIST FOR THE AIRBAG AS THE PART IS NOT AVAILABLE. THE DEALER DENIED MY REQUEST FOR A REPLACEMENT LOANER CAR, ON THE BASIS THE THE CAR CAN STILL BE DRIVEN, AND SUGGESTED ME TO CALL HONDA FOR SUCH REQUEST. I CONTACTED HONDA ON THE FOLLOWING DAYS: - 7/25/2016 AT 9:30 AM - 8/13/2016 AT 11:00 AM - 8/19/2016 AT 9:50 AM ON ALL OF THE ABOVE OCCASION I HAVE BEEN TOLD THAT A MANAGER WOULD CALL ME BUT NO ONE DID ONLY AT THE THIRD ATTEMPT I HAVE BEEN GIVEN A CASE NUMBER=04940077 ON ALL SUCH PHONE CALL I HAVE REQUESTED : - TO REPLACE THE PASSENGER AIRBAG OR - PROVIDE A CAR LOANER WHILE MY CAR IS PARKED AND NOT ALLOWED TO BE DRIVEN BECAUSE OF MEDICAL REASON AS MY WIFE IS GETTING SEVERELY SICK , WHEN SEATED IN THE BACK , AND ALSO BECAUSE THE PASSENGER SEAT SENSOR THAT DEACTIVATE THE PASSENGER AIRBAG IS MALFUNCTIONING, NOT DISABLING THE AIRBAG DEPLOYMENT WHEN NO ONE IS SEATED ON IT. HONDA NEVER CALLED ME BACK, EVER. THE DEALER STATES THAT NO PARTS ARE AVAILABLE TO ALLOW THE AIRBAG REPLACEMENT.
Air bags, Aug 25, 2016
NO "INCIDENT" HAS HAPPENED YET. MY COMPLAINT IS THAT I SHOULDN'T HAVE TO WAIT FOR AN "INCIDENT" SUCH AS INJURY OR DEATH TO HAPPEN. IF I GET INTO AN ACCIDENT MY AIRBAG COULD KILL ME AND THERE IS NO "REMEDY YET". THE NHTSA RECALL NUMBER: 16V-061 RECALL DATE: FEBRUARY 12, 2016 MANUFACTURER RECALL NUMBER: JY0 NEEDS TO HAPPEN IMMEDIATELY OR PROVIDE VEHICLE OWNERS WITH OTHER FORMS OF TRANSPORTATION.
Air bags, Aug 25, 2016, crash
TL* THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BREAST BONE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Air bags, Aug 25, 2016
HONDA HAS EXCEEDED RECALL COMPLAINT #10898004. FOR BOTH DRIVER AND PASSENGER SIDE AIRBAGS. NOT CO-OPERATING IN GIVING A LOANER EITHER TILL REPORTS DONE ON 8/24/16. 2 HONDA VEHICLES IN OUR HOUSEHOLD.
Air bags, Aug 24, 2016
THE PASSENGER SIDE AIR BAG HAS BEEN RECALLED IN JULY 2016. HONDA LETTER SUGGESTED NOT TO PUT A PERSON IN THE PASSENGER SEAT UNTIL THE AIR-BAG CAN BE REPLACED. HOWEVER, IT IS NOT A GOOD SOLUTION FOR US AS THERE ARE 4-5 PEOPLE RIDING IN THE CAR AT ALL TIMES. WE REQUESTED A REPLACEMENT RENTAL OR LOANER CAR FOR THE TIME BEING FROM HONDA (CASE NO 04958635). EVEN AFTER A MONTH, THEY HAVE NOT MADE A DECISION ON THIS AND ALL OUR INQUIRIES HAVE FALLEN ON DEAF EARS - THEY ALWAYS TELL US TO WAIT UNTIL A CASE MANAGER HAS REVIEWED THE CASE AND DECIDED ON WHAT TO DO. THE REPRESENTATIVE REFUSES TO PUT THEIR SUPERVISOR OR CASE MANAGER ON THE PHONE. IT IS QUITE FRUSTRATING DEALING WITH HONDA ON THIS MATTER. MY FAMILY WILL LIKELY NEVER PURCHASE A HONDA VEHICLE AGAIN IN OUR LIVES.
Air bags, Aug 24, 2016
TAKATA RECALL I FIRST CALLED HONDA ABOUT THE RECALL IN MARCH OF 2016. THEY TOLD ME THEY WOULD HAVE PARTS UNTIL THE SUMMER AND TO CALL BACK IN JULY. I EXPRESSED MY CONCERN ABOUT THE SAFETY OF THE VEHICLE AND THE RESPONSE WAS "I'T JUST AS UNSAFE AS IT HAS BEEN FOR THE LAST 9 YEARS". REALLY COMFORTING. I CALLED BACK IN JULY AND THEY WERE ON A TWO WEEK WAIT TO REPAIR THE DRIVER SIDE AIRBAG. ON JULY 22, THEY LOANED ME A VEHICLE TO DRIVE IN THE INTERIM. ON AUGUST 8, THEY REPAIRED MY DRIVER AIRBAG BUT STILL DID NOT HAVE PARTS FOR THE RECALLED PASSENGER AIRBAG. THEY TOOK BACK THE LOANER AND SAID THAT ALL OF MY PASSENGERS NEED TO RIDE INT HE BACK SEAT UNTIL THEY CAN FIX IT. THIS IS AN ABSURD SOLUTION FOR A FAMILY. I PURCHASED A FAMILY SIZED VEHICLE TO TRANSPORT MY LARGE FAMILY. I STARTED A CASE WITH HONDA CORPORATE THAT DAY AND THEY TOLD ME THEY WOULD REVIEW IT AND GET BACK TO ME IN 3 BUSINESS DAYS. I CALLED SEVERAL TIMES AFTER NOT HEARING FROM THEM AND FINALLY HEARD BACK FROM THEM TODAY, AUGUST 24. THEY WOULD NOT AUTHORIZE ANOTHER LOANER FOR THE PASSENGER AIRBAG RECALL AND SAID THAT I COULD DRIVE THE UNSAFE VEHICLE FOR ANOTHER WEEK UNTIL THE PARTS CAME IN. THE CUSTOMER SERVICE WITH HONDA IS VERY POOR. I UNDERSTAND MILLIONS OF PEOPLE ARE CALLING BECAUSE OF THIS RECALL BUT I ALSO UNDERSTAND THAT MILLIONS OF PEOPLE DON'T WANT TO PUT THEIR FAMILIES AT RISK. HONDA ONLY CARES ABOUT THE MONEY, NOT THE PEOPLE. TO TELL A FAMILY THAT A GREAT SOLUTION IS FOR EVERY ONE TO SIT IN THE BACK SEAT IS NOT HELPING. I KNOW THESE THINGS TAKE TIME, AND I'M HAPPY TO BE PATIENT AS LONG AS YOU ARE WORKING WITH ME AS WELL. HONDA IS NOT DOING THIS.
Air bags, Aug 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Air bags, Aug 23, 2016
TAKATA RECALL I OWN A 2007 HONDA CRV. I AM VERY CONCERNED THAT BECAUSE MY VEHICLE HAS ONLY BEEN REGISTERED IN NY STATE, I AM BEING FORCED TO DRIVE AN UNSAFE VEHICLE. I HAVE THE SAME TAKATA PART (PASSENGER SIDE AIRBAG) AS THE VEHICLES LOCATED IN OTHER STATES. I HAVE THE DOCUMENTATION TO PROVE THAT. I KNOW THAT THE RECALL HAS BEEN EXPANDED, AND THAT I AM IN ZONE C. MY CAR DEALERSHIP HAS INFORMED ME THAT OTHER VEHICLES SAME MODEL SAME YEAR HAVE HAD THEIR PASSENGER AIR BAGS REPLACED ALREADY. APPARENTLY THEY ARE IN ONE OF THE GOOD ZONES. YET I AM BEING TOLD BY BOTH THE DEALER AND HONDA THAT, EVEN THOUGH PARTS ARE AVAILABLE, MY CAR IS NOT ELIGIBLE. YET CARS IN STATES THAT BORDER MINE, INCLUDING PA AND OH ARE ABLE TO GET THEIR AIRBAG INFLATORS REPLACED. I DON'T BELIEVE THAT THE HUMIDITY EVERYWHERE IN PA IS HIGHER THAN EVERYWHERE IN NY. THE HUMIDITY IN MY AREA THIS SUMMER HAS BEEN IN THE 80'S AND 90'S. I FEEL THAT THESE "ZONES" ARE ARBITRARY, AND DESIGNED TO HELP HONDA RATHER THAN CONCERNED WITH THE SAFETY ISSUES OF THE VEHICLE OWNERS. I WANT HONDA TO REPAIR MY VEHICLE NOW, OR AT LEAST PROVIDE ME WITH A SAFE LOANER VEHICLE. AS IT STANDS NOW, I CAN'T TAKE THE CHANCE OF ALLOWING ANYONE TO RIDE IN THE PASSENGER SEAT OF THE VEHICLE. I WAS ABLE TO GET THE DRIVER SIDE INFLATOR REPLACED, BUT MY VIN IS NOT UNDER RECALL. JUST BECAUSE MY STATE IS NOT IN THE CORRECT ZONE DOES NOT MEAN MY CAR IS SAFE. I FEEL LIKE I'M SITTING IN A TICKING TIME BOMB. PLEASE HELP ME TO DRIVE SAFELY AGAIN.
Air bags, Aug 23, 2016
TAKATA RECALL- I WAS NOTIFIED OF THE FIRST NHTSA RECALL #16V-061 (HONDA RECALL #KA6) ON FEBRUARY 12, 2016 FOR REPLACEMENT OF THE DRIVER FRONT AIRBAG AND STILL NO REMEDY/PARTS AVAILABLE. THE FACT THAT IT HAS BEEN OVER SIX MONTHS WITHOUT REPAIR OR ANY FUTURE DATE OF REPAIR IS COMPLETELY UNACCEPTABLE AND NEGLIGENT. I WAS NOTIFIED OF THE SECOND NHTSA RECALL #16V-346 (HONDA RECALL #JY0) FOR THE PASSENGER AIRBAG ON MAY 23, 2016. AGAIN THIS ALSO HAS NOT BEEN REPAIRED AND IS COMPLETELY UNACCEPTABLE AND NEGLIGENT. I WAS TOLD THAT THE PARTS WOULD BE AVAILABLE BY MIDSUMMER. NEXT WEEK WILL BE SEPTEMBER AND STILL NO NOTIFICATION FROM HONDA. MY SAFETY AND MY LIFE ARE IMPORTANT.
Air bags, Aug 22, 2016
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 19, 2016
TAKATA RECALL: I RECEIVED MY FIRST LETTER IN MARCH 2016, MY DRIVERS SIDE AIRBAG IS DEFECTIVE. LETTER TELLS ME THAT I WILL BE CONTACTED WHEN PARTS BECOMES AVAILABLE. THEY WERE SUPPOSED TO BE READY BY EARLY SUMMER. I WAS NEVER CONTACTED. IN JULY I RECEIVED A SECOND LETTER TELLING ME THAT THE PASSENGER SIDE AIRBAG IS ALSO DEFECTIVE. IN THE FIRST LETTER THEY TOLD ME TO CONTACT MY DEALER IF I WANTED A LOANER CAR, WHICH I DID BUT I WAS TOLD THEY DID NOT DO THAT AND THEY WERE SURE NOTHING WOULD HAPPEN TO MY CAR. BY AUGUST I WAS REALLY GETTING UPSET THAT I HAD NOT HEARD ANYTHING, SO I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED ABOUT THE PARTS, THEY TOLD ME THEY WOULD ORDER THEM FOR ME AND LET ME KNOW WHEN THEY WERE IN. I AGAIN ASKED FOR A LOANER AND WAS TOLD AGAIN THEY DID NOT DO THAT. EVEN THOUGH I HAVE IT IN WRITING IN THE FIRST LETTER, I CALLED HONDA HEADQUARTERS, THEY SAID YES THEY WOULD INDEED HAVE TO SUPPLY ME WITH A LOANER. I CALLED DEALERSHIP AGAIN, THEY SAID NO. I WILL NEVER PURCHASE ANOTHER HONDA. I FEEL THAT NO ONE CARES AND I HAVE EXHAUSTED MY OPTIONS OTHER THAN GOING TO THE MEDIA WHICH I AM PLANNING TO DO THIS NEXT WEEK. I HAVE A CAR THAT I AM TOLD IS UNSAFE TO DRIVE YET I HAVE TO DRIVE IT UNTIL THEY GET PARTS TO FIX IT. I HAVE TO DRIVE MY HUSBAND BACK AND FORTH TO THE DIALYSIS CLINIC, BACK AND FORTH TO HIS ONCOLOGIST, BACK AND FORTH TO HIS ENDOCRINOLOGIST, IN OTHER WORDS, WE ARE CONSTANTLY ON THE GO. I DO NOT WANT TO WAIT UNTIL OUR AIRBAGS EXPLODE FOR SOMEONE TO DO SOMETHING!
Air bags, Aug 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/12/16 *BF UPDATED 09/26/16.*JB
Air bags, Aug 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 16, 2016
TAKATA RECALL: FIRST, MY DRIVER SIDE RECALLED. CAR WAS RENTED FOR ME AND 2 MONTHS LATER, FIXED. NOW, MY PASSENGER SIDE AIRBAG RECALLED. NOTICE CAME WEEKS AGO AND PART SUPPOSEDLY ORDERED BUT TOLD HONDA, NOT DEALER HAS TO AUTHORIZE "ALTERNATIVE TRANSPORTATION". CALLED 3 TIMES IN AS MANY WEEKS EXPLAINING I HAVE 1 CAR AND TRANSPORT SENIOR LADIES -SOME BLIND-AND NEED A CAR THAT FRONT SEAT IS AVAILABLE. STARTED OUT SAYING WOULD REVIEW AND CALLBACK IN 2,3 DAYS. THAT DIDN'T HAPPEN. CALLED AGAIN, THIS TIME SAID WOULD SEND TO SUPERVISOR FOR REVIEW, WOULD NOTIFY IN FEW DAYS. NOTHING, AGAIN. CALLED TODAY WITH SAME REPLY AND CANNOT GIVE ANY TIMELINE DAYS, WEEKS, MONTHS ETC. VERY FRUSTRATED. ASKED FOR THAT IN WRITING - THAT THEY WERE AWARE THAT I NEEDED THE FRONT SEAT IN ORDER TO TRANSPORT LADIES AND THEY REFUSED TO PROVIDE ALTERNATIVE TRANSPORTATION FOR ME WHILE WAITING FOR THEM TO APPROVE AND THAT THEY HAVE NO IDEA HOW LONG THAT MIGHT TAKE. OBVIOUSLY THEY DO NOT CARE ABOUT ANYONE'S SAFETY BUT MERELY $$ IT WOULD COST THEM. I AM EXTREMELY DISGUSTED WITH HONDA AND WISH FOR ONLY BAD THINGS FOR THEM. THIS LATEST SAGA STARTED ABOUT 3 WEEKS AGO. MY CASE # 04886356
Air bags, Aug 16, 2016
TAKATA RECALL. ON APRIL 29, 2016, I BROUGHT THIS CAR TO MY LOCAL HONDA DEALER. I WAS INFORMED THAT BECAUSE OF THE TAKATA AIRBAG RECALL, THAT THIS CAR WAS DANGEROUS AND I SHOULD NOT DRIVE THE CAR. HOWEVER, THEY PROVIDED ME WITH A LOANER CAR, UNDER THE PROGRAM APPROVED BY HONDA MOTORS, AT NO COST TO ME. THEREFORE I DID NOT DRIVE THE CAR UNTIL THE DRIVER SIDE AIRBAG WAS REPAIRED. THIS WAS DONE ON AUGUST 12, 2016. AT THAT TIME I WAS TOLD THAT I WOULD NO LONGER QUALIFY FOR A LOANER EVEN THOUGH THEY HAD NOT REPAIRED THE PASSENGER-SIDE AIRBAG BECAUSE OF A LACK OF PARTS. I WAS TOLD THAT THE CAR WAS STILL DANGEROUS, HOWEVER, IN THAT THERE SHOULD BE NO PASSENGER IN THE PASSENGER SEAT. I DISCUSSED THIS WITH THE SERVICE MANAGER, AND HE AND I BOTH AGREED THAT THIS WAS NOT AN ENTIRELY SATISFACTORY SOLUTION. BESIDES THE INCONVENIENCE OF NOT HAVING A USABLE PASSENGER SEAT, IF THE PASSENGER-SIDE AIRBAG DID DEPLOY, IT WOULD SEEM POSSIBLE THAT METAL PARTS COULD SCATTER THROUGHOUT THE PASSENGER COMPARTMENT. THUS, IT WOULDN'T MATTER WHETHER THERE WAS ANYONE IN THE PASSENGER SEAT. PEOPLE COULD STILL BE INJURED, EVEN IN THE REAR SEATS. HONDA APPARENTLY WILL NOT PAY FOR A LOANER CAR, SINCE THE CAR IS NOW "DRIVABLE". UNTIL THE PASSENGER AIRBAG CAN BE REPAIRED, IT WOULD SEEM TO ME THAT THIS IS A DANGEROUS SITUATION. THIS COULD BE EASILY REMEDIED BY EXTENDING THE LOANER CAR PERIOD UNTIL THE PASSENGER SIDE AIRBAGS CAN BE REPAIRED.
Air bags, Aug 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 15, 2016
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.