2003 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 746 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Pilot model years with reports.
Of the 2003 reports, 43 involved a crash and 12 involved a fire. 44 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints: steering
33 reports, newest first. Show all
Steering, May 23, 2025
the power steering losses fluid the steering is hard to turn and makes noise and the fluid gets on an area that gets hot i have not had an accident yet
Steering, Power train, Other or unspecified, Aug 15, 2024
Transmission, overheating, loss of oil, loss of gears when driving,
Steering, Suspension, Fuel/propulsion system, Nov 14, 2023
severe erosion of my undecarriage, metal just falls off from under the car. My fuel tank leaks and gas pours out. It has been deemed unsafe to drive by my Honda dealer, but has a good engine and other parts. It has been severely impacted by rust and erosion. The previous owner was a resident of Chicago, where salt is used, which I believe influenced this defect.
Steering, Suspension, Other or unspecified, Nov 15, 2022
Honda did not contact me for a year and a half I have been waiting for them to replace my air bag, no response!!! I’ve left numerous messages and still no response I gave a 1 year old daughter, we almost got hit by a car and if it had hit us something could’ve happened! Because I had to swerve off road my suspension and power steering are messed up because of pot holes,Just so I wouldn’t hit and impact the passenger side of me my car where airbag is bad and nothing would’ve happened to us, not that it was our fault the driver was driving almost right into us!I blame Honda for this disaster would could have been very bad! Of course the other driver drove away like nothing happened! So now I am stuck at home not able to go to work and bring my daughter to doctors appointments and invade of in emergency my vehicle is not safe enough to get us anywhere! I am asking god to bless us in this case and count all the blessings he has given us! I don’t have a lot of money to pay for repairs and this is the only car I’ve ever purchased and owned. If there is any way anyone could help please! Maybe a new Honda would be nice for Christmas, but hey a girl can dream right! Thank you for your time!
Steering, Jan 19, 2019
POWER STEERING RETURN PIPE DEVELOPED A SUDDEN LEAK RESULTING LOSS OF FLUID AFTER ABOUT 10 MILES, RESULTING IN VERY HARD STEERING AND NEAR LOSS OF CONTROL. PIPE HAS CORROSION WITH A PINHOLE LEAK AT THE BRACKET HOLDING IT TO THE FRAME.
Steering, May 30, 2018
THE IGNITION SWITCH ON MY CAR WILL NOT TURN. A REVIEW OF COMPLAINTS ON INTERNET NOTE THAT THIS IS A COMMON ISSUE WITH THIS CAR AS IT NEARS 100K MILES. MY CAR IS GETTING THERE AND ALL OF THE SUDDEN I HAVE TO FIGHT WITH THE STEERING WHEEL FOR IT TO TURN AND ALLOW THE KEY TO WORK.
Steering, Exterior lighting, Air bags, Jun 17, 2017
WHEN I DRIVING 95 N GOING TO CONNECTICUT THERE'S A HUGE SMOKE ON THE HOOD AND THE OTHER MOTORIST BEHIND ME, HE SAW A LOT OF OIL DRIPPING ON THE STREET AND HE GAVE ME A HONK. I PARKED THE CAR BESIDE THE HIGHWAY AND I OPENED THE HOOD REMOVE THE NEGATIVE BATTERY TO AVOID THE FIRE.
Steering, Power train, Oct 21, 2016
I DRIVE BETWEEN 20-40MPH AND MY HONDA SHAKES AND SHUDDERS FOR 8 SECONDS THEN GOES AWAY. ANY IDEA WHAT CAN THAT BE.
Steering, Electrical system, Aug 31, 2016
IGNITION KEY CAN PULL OUT WHILE DRIVING
Steering, Suspension, Jun 12, 2016
I OWN A 2003 HONDA PILOT MY RACK AND PINION IS IN BAD CONDITION SO IS THEIR A RECALL ON THIS YEAR MAKE AND MODEL? MY NUMBER IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Electrical system, Apr 18, 2014
ISSUE WITH HONDA PILOT'S IGNITION SWITCH NOT FULLY ENGAGING THE PARK POSITION. RECEIVED RECALL PAPER WORK ORDERING THIS ISSUE TO BE FIXED AT LOCAL HONDA DEALER FREE OF CHARGE. RECALL PAPER WORK WAS SIGNED BY [XXX] CHIEF RECALL MANAGEMENT DIVISION. LOCAL HONDA DEALER, WILLISTON HONDA AND CHRYSLER PERFORMED THE RECALL SERVICE ON APRIL 4, 2014. THE RECALL JOB FOR A HONDA PILOT WAS BOTCHED. THE SERVICE MECHANIC REFUSED TO FIX. REQUESTED MANAGEMENT TO INVESTIGATE THIS ISSUE. AS OF TODAY APRIL 18, 2014 AN ANSWER TO FIX OR NOT TO FIX THIS ISSUE FROM THE MANAGEMENT OF WILLISTON HONDA AND CHRYSLER HAS NOT BEEN GIVEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Apr 19, 2013
I WAS ABOUT TO TURN THE KEY IN THE IGNITION BUT IT COULD NOT GET IN. THE KEY MEETS RESISTANCE AND GETS IN AFTER I TRIED SEVERAL TIMES. WHEN I ATTEMPTED TO TURN ON THE IGNITION, IT WONT BUDGE AND ACTED AS IF IT WAS LOCKED. SINCE THEN, I DO NOT TAKE THE KEY OFF THE IGNITION BECAUSE I AM AFRAID I WILL NOT BE ABLE TO GET IT IN. IT IS A REALLY SAFETY ISSUE AND HONDA REFUSES TO ADDRESS IT VOLUNTARILY. I WENT ON LINE AND THERE ARE SEVERAL OWNERS WHO ARE LEFT ALONE TO DEAL WITH THE SAME SAFETY ISSUE. WHY DO I HAVE TO LEAVE MY VEHICLE WITH THE KEY STUCK IN THE IGNITION. HONDA SHOULD BE ASHAMED OF THEIR FLAGRANT IRRESPONSIBILITY. PLEASE HELP US. THANK YOU. *TR
Steering, Power train, Oct 6, 2012, crash
I HAVE THE SAME PROBLEM WITH THE TRANSMISSION AND BEING ABLE TO REMOVE MY KEY EVEN WHEN IT IS NOT IN PARK THAT HAS BEEN REPORTED BY OTHERS. ITS LED TO AN ACCIDENT AND A NEAR ONE. *TR
Steering, Electrical system, Aug 22, 2012
2003 HONDA PILOT IGNITION - AT FIRST WE WERE HAVING ISSUES INSERTING THE KEY INTO THE IGNITION. THEN IT PROGRESSED TO NEEDING TO JIGGLE THE KEY IN ORDER TO GET IT TO TURN TO ANY POSITION OF THE IGNITION. THE KEY WOULD GO IN BUT IT'D TAKE SEVERAL ATTEMPTS, OF A MINIMUM OF 10 TO 15 MINUTES, BEFORE WE COULD GET THE IGNITION TO START. WE READ THE MANUAL AND UNDERSTOOD THE IMPORTANCE OF KEEPING THE WHEELS STRAIGHT - THAT SEEMED TO HELP FOR A FEW ATTEMPTS. NOW THE KEY GOES IN BUT DOESN'T TURN AT ALL. WITH EVERYTHING THAT HAS BEEN DOCUMENTED ABOUT THIS ISSUE FROM HONDA CUSTOMERS AND THE VOLUME OF CUSTOMERS IT IS AFFECTING WHY ISN'T HONDA DOING THE 'RIGHT THING' AND ISSUING A VOLUNTARY RECALL?! *TR
Steering, Electrical system, Apr 10, 2012
HAVING TROUBLE INSERTING KEY INTO IGNITION. HAVE TO TRY MULTIPLE TIMES, TURNING THE KEY UPSIDE DOWN, RIGHT SIDE UP, REPETITIVE IN & OUT, EVENTUALLY IT GOES IN, BUT AFRAID THAT EVENTUALLY IT WILL NOT WORK. CALLED AMERICAN HONDA AS I SAW MULTIPLE COMPLAINTS ONLINE, BUT HONDA SAID THEY NEVER HEARD OF THIS PROBLEM AND THAT IT'S NOT WIDESPREAD ENOUGH FOR THEM TO TAKE NOTICE. I'M AFRAID THAT I WILL NOT BE ABLE TO GET THE KEY TO WORK, SO WILL TAKE IT TO HONDA DEALERSHIP FOR REPAIR (APPARENTLY ONLY DEALERSHIP HAS TO FIX IT BECAUSE NEW KEYS WILL NEED TO BE PROGRAMMED. THERE ARE 2 DIFFERENT CHOICES FOR COST, ONE TO JUST REPLACE THE IGNITION AND GET NEW KEYS, AND ANOTHER CHOICE IS TO ALSO CHANGE THE DOOR LOCKS SO THAT THE NEW KEYS WILL OPEN THE DOOR.) IF YOU'RE HAVING THE SAME PROBLEM, PLEASE LOG A COMPLAINT SO THAT IT BECOMES "WIDESPREAD ENOUGH TO TAKE NOTICE" AND MAY BE THOSE OF US WHO PAY/PAID TO GET THIS ISSUE REPAIRED CAN GET A REFUND. THANK YOU! *TR
Steering, Suspension, Engine and engine cooling, Power train, Air bags, Mar 11, 2011
2003 HONDA PILOT. CONSUMER STATES MECHANICAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE DRIVE LIGHT BEGAN TO FLASH INTERMITTENTLY FROM THE BEGINNING OF OWNERSHIP. THE DEALER TOLD THE CONSUMER IT WAS RELATED TO THE GAS CAP NOT BEING SECURED PROPERLY. HOWEVER, ONCE THE TRANSMISSION WAS REPLACED THE LIGHT NO LONGER FLASHED. ON AUGUST 19, 2003 THE VEHICLE WAS TAKEN TO THE DEALER DUE TO A HESITATION ISSUE, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. FOUR MONTHS LATER, THE CHECK ENGINE AND SRS LIGHTS ILLUMINATED. ALSO, THE VTM LIGHTS WERE FLASHING. ON SEPTEMBER 8, 2005 THE TRANSMISSION LIGHT BEGAN FLASHING. THE CONSUMER WAS INFORMED THAT A SPECIAL PART HAD TO ORDERED. THE CONSUMER ALSO STATED THE POWER STEERING PUMP AND GEAR BOX HAD TO BE REPLACED. ALSO, THE EGR, V-TEC SEALS AND O-RING WERE ALL REPLACED TO RECTIFY THE ENGINE LIGHT PROBLEM. THE TIMING BELT AND LEFT AND RIGHT CONTROL ARM LINKS WERE REPLACED. THE INNER AND OUTER CV BOOTS WERE REPLACED. ON FEBRUARY 8, 20011 WHILE DRIVING 70 MPH, THE TRANSMISSION SUDDENLY DOWNSHIFTED ALMOST CAUSING A COMPLETE LOSS OF CONTROL OF THE VEHICLE. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AGAIN. *JB
Steering, Dec 15, 2010
STEERING RACK FAILURE 2003 HONDA PILOT. *TR
Steering, Engine and engine cooling, Power train, Mar 16, 2010
2003 HONDA PILOT TRANSMISSION: MY TRANSMISSION CONTINUES TO SLIP IN 2ND GEAR. I HAVE REPLACED NUMEROUS ITEMS ON THE VEHICLE - STEERING COLUMN, MOTOR MOUNTS, ETC. THE LIST IS NUMEROUS. I HAVE HAD TRANSMISSION PROBLEMS ALMOST SINCE THE BEGINNING OF PURCHASING THIS VEHICLE IN FEBRUARY 2006. THE DEALER NEVER TOLD ME THAT THE 2003 PILOT HAD ANY TYPE OF TRANSMISSION PROBLEMS. I KNOW AS A CONSUMER, I SHOULD HAVE DONE MY OWN RESEARCH, BUT I HAD ALWAYS HEARD EXCELLENT THINGS ABOUT HONDA. MY TRANSMISSION CONTINUES TO SLIP, AFTER REVVING. I TOOK IT TO THE DEALER AND EVEN THEN THEY NEVER SAID ANYTHING ABOUT PROBLEMS. I HAD MY REPAIRMAN LOOK AT IT BECAUSE I WAS CONCERNED. HE IS THE ONE THAT TOLD ME THIS VEHICLE HAD TRANSMISSION PROBLEMS & ALL DEALERS WERE AWARE OF IT. I BOUGHT THE EXTENDED WARRANTY WHEN I PURCHASED THE CAR - BUT OF COURSE, IT IS NO LONGER VALID. I AM REALLY UPSET BECAUSE I DRIVE MY 2 CHILDREN AND THE TRANSMISSION WILL JUST STALL IN THE MIDDLE OF TRAFFIC - WON'T LEAVE 2ND-3RD GEAR. IT JUST REVS AT ABOUT 20-30 MILES. IT HAPPENS QUITE OFTEN AND NOW THE CHECK ENGINE LIGHT IS COMING ON. THE MESSAGE BOARDS SAY THIS IS THE END OF THE LINE. I WILL ATTEMPT TO SPEAK WITH MY LOCAL DEALER. I CONTACTED AMERICAN HONDA WHO BASICALLY OFFERED NO ASSISTANCE. NOW, I AM LEARNING ABOUT THE HORRIBLE THINGS THAT HAVE HAPPENED WITH THE HONDA 2003 PILOT TRANSMISSIONS AND AM JUST DISAPPOINTED THAT IN THE EFFORT TO MAKE MONEY, NO ONE THOUGHT OF CONSUMER SAFETY. OBVIOUSLY, HONDA RECOGNIZES THAT THIS IS A HUGE PROBLEM AND STILL THEY ARE NOT OFFERING ANY HELP TO CONSUMERS. IT IS APPALLING. MY CAR DID HAVE THE HONDA REPAIR PATCH FOR THE TRANSMISSION IN 2004 ACCORDING TO AMERICAN HONDA RECORDS, AS THE TRANSMISSION HAD A PROBLEM EVEN THEN. OF COURSE, I HAVE THE CAR FAX REPORT AND IT DIDN'T SHOW THIS INFORMATION. IS THERE SOMEWHERE ELSE THAT YOU CAN TRACK REPAIRS ON USED VEHICLES? *TR
Steering, Electrical system, May 18, 2009
VEHICLE WILL NOT ACCEPT KEY, AFTER PLAYING WITH IT FINALLY GET THE KEY INTO THE IGNITION, BUT WILL NOT START. PLAY AND PLAY WITH IGNITION AND CAR FINALLY STARTS. TAKE TO HONDA DEALERSHIP IN EL CAJON CA , THEY SAY BECAUSE OF WEIGHT OF KEYS, HAVE A TOTAL OF 3 KEYS ON MY CHAIN, THAT IT HAS WORN OUT THE KEY AND THE TUMBLERS IN THE IGNITION. THEY MAKE A NEW KEY, IT GOES RIGHT IN BUT THE IGNITION IS STILL NOT TURNING OVER, HAVE TO GET A IGNITION. THEY REPLACE THE IGNITION BUT NOW I HAVE TWO HEAVY HONDA KEYS BECAUSE THE "NEW IGNITION" IS A SIDEWINDER AND IT COMES WITH A KEY THAT THEY CAN'T PROGRAM TO FIT THE DOORS. NOW MY KEY CHAIN IS HEAVIER THAN BEFORE. THIS COST ME $850.00. *TR
Steering, Jun 25, 2007
I JUST GOT OFF THE EXPRESSWAY AND WAS MAKING A SLOW TURN INTO A PARKING LOT WHEN THE INNER TIE ROD BROKE. I DID NOT RUN OVER ANYTHING OR HIT ANYTHING, AND THE DEALER FOUND NO EVIDENCE OF SUCH. THE TIE ROD BROKE WHILE GOING LESS THAN 5 MPH , AND I LOST CONTROL OF THE LEFT FRONT WHEEL. I HAD TO HAVE THE CAR TOWED, RENT A CAR, AND DID NOT PICK UP THE CAR UNTIL THE MONDAY NIGHT AFTER THE INCIDENT. I LIVE 3 HOURS AWAY FROM WHERE THIS OCCURRED, AND HAD TO LEAVE THE TRUCK. THE DEALER WAS VERY SURPRISED AND HAD NEVER SEEN THIS BEFORE. IT WAS SUCH AN UNUSUAL INCIDENT THAT NO DEALERS HAD THE PART AND IT HAD TO BE SPECIAL ORDERED.*AK HONDA AGREED TO PAY FOR THE PART ONLY AFTER I CALLED TO COMPLAIN BUT I STILL HAD TO PAY $467 IN LABOR AS WELL AS FOR THE RENTAL AND TOW. I CALLED HONDA DIRECTLY TO SEE IF THEY WANTED THE PARTS TO INSPECT ( I HAVE IT IN MY POSSESSION) AND INVESTIGATE BUT THEY WANT ME TO PAY FOR SHIPPING IT BACK TO THEM OR DELIVER IT TO A LOCAL DEALER. THE MAIN REASON I CALLED THEIR HEADQUARTERS IN THE FIRST PLACE WAS TO MAKE THEM AWARE OF A POSSIBLE SAFETY ISSUE. I DO NOT FEEL I SHOULD MAKE THE EFFORT OR EXPENSE TO SEND IT BACK TO THEM FOR THEM TO SEE IF THERE IS A DEFECT, WHICH IN MY OPINION THERE IS. MY TRUCK HAD 48353 MILES AT THE TIME. THE REPAIRING DEALER GAVE ME THE PART AFTER I ASKED FOR IT. IF THIS WOULD HAVE HAPPENED A FEW MINUTES EARLIER I WOULD HAVE BEEN DRIVING 55 MPH AND PROBABLY WOULD HAVE LOST CONTROL OF THE VEHICLE.
Steering, Mar 16, 2007, crash
TL* - THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING AT 30 MPH THE VEHICLE SWUNG TO THE LEFT AND STRUCK A TREE. THE CONTACT SUSTAINED INJURIES. THE CONTACT WAS WEARING A SEAT BELT. THE AIRBAGS DEPLOYED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS DESTROYED. THE COMPONENT FAILURE WAS NOT DIAGNOSED. THE CONTACT HAS PICTURES.A POLICE REPORT WAS TAKEN. THE FAILURE MILEAGE WAS 30,000. *AK
Steering, Power train, Feb 21, 2007
2003 HONDA PILOT RECALLED DUE TO TRANSMISSION PROBLEMS; AVERY GREEN MOTORS IN VALLEJO CA PURPORTEDLY "FIXED" THE RECALL PROBLEM. TWO YEARS LATER, THE ENTIRE TRANSMISSION FAILED AND WAS REPLACED, AT MY OWN COST OF $4,700. HONDA REFUSED TO ASSIST WITH THE COST, EVEN THOUGH IT WAS APPARENT THEIR "FIX" AT TIME OF RECALL WAS DEFICIENT. AT SAME TIME, AVERY GREEN DID A PERIODIC MAINTENANCE CHECK, OR WHICH I WAS CHARGED SEVERAL HUNDRED DOLLARS. 3 MONTHS LATER, THE POWER STEERING FAILED. AVERY GREEN FAILED TO DETECT ANY PROBLEM WITH THE POWER STEERING PUMP DURING THE MAINTENANCE CHECKUP. I AM TOLD THE REPAIR WILL BE VERY COSTLY AS IT WILL BE NECESSARY TO REPLACE BOTH THE PUMP AND THE DRIVE TRAIN TO WHICH IT IS CONNECTED. THIS CAR IS A LEMON, AND HONDA SHOULD BE REQUIRED TO DO COMPETENT REPAIRS UNDER RECALLS AND MAINTENANCE CHECKS. *NM
Steering, Apr 26, 2006, crash
I WAS DRIVING WEST ON HIGHWAY. I WAS DRIVING IN THE LEFT LANE AT A SPEED OF APPROXIMATELY BETWEEN 70 TO 72 MILES PER HOUR. MY VEHICLE SWERVED TOWARDS LEFT A BIT, AND TO COMPENSATE THAT I TRIED TO STEER TOWARDS RIGHT. AT THIS TIME, VEHICLE WENT OUT OF CONTROL AND I HAD NO CONTROL OVER THE STEERING. THE VEHICLE WENT TO THE NEXT LANE AND SPUN ONE TIME AND WENT TOWARDS THE LEFT LANE. IT THEN CHANGED DIRECTION AND WAS FACING NORTH, WENT FOUR LANES OVER AND HIT THE MEDIAN HEAD-ON AND THIS COLLISION BROUGHT THE VEHICLE TO COMPLETE HALT. BOTH AIR BAGS WERE DEPLOYED AND VEHICLE HAD EXTENSIVE DAMAGE. IT LOOKS LIKE, IT WAS A MECHANICAL FAILURE WHICH LED TO THE CRASH. *JB
Steering, May 17, 2004
THERE IS A DISTINCT AND CONSTANT VIBRATION ON THE STEERING WHEEL OF MY 2003 HONDA PILOT WHEN IT REACHES SPEEDS BETWEEN 70 AND 75 MPH. HONDA HAS TRIED BALANCING TIRES, ALIGNING FRONT END, ROTATING TIRES, REPLACING TIRES, ETC. AND THE PROBLEM IS STILL PRESENT. THEY HAVE HAD MY PILOT FOR THE PAST TWO WEEKS TRYING TO CORRECT THIS SITUATION. *AK
Steering, May 6, 2004
SUSTAINED VIBRATION AT 73MPH & 78MPH. VIBRATION FELT THROUGH STEERING WHEEL. DEALER CHECKED TIRE BALANCE TWICE AND FOUND NO PROBLEMS.