2003 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 746 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Pilot model years with reports.
Of the 2003 reports, 43 involved a crash and 12 involved a fire. 44 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints: structure
49 reports, newest first. Show all
Structure, Feb 18, 2022
The contact owns a 2003 Honda Pilot. The contact stated while driving approximately 40 MPH, the rear axle separated from the vehicle. The vehicle was towed to a local mechanic where it was diagnosed with needing the subframe replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 209,000. The VIN was not available.
Suspension, Structure, Feb 14, 2021
REAR SUSPENSION MOUNTING LOCATIONS HAVE RUSTED THROUGH ALLOWING THE REAR SUSPENSION TO HANG DOWN. THE FRONT MOUNTING POINTS OF THE REAR SUSPENSION ARE NOT DAMAGED YET. WAS NOTICED AS A NOISE WHILE DRIVING AND FOUND DURING TIRE INSPECTION.
Structure, Jul 15, 2020
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED AT INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED THAT THE UNTIL THE VEHICLE WAS REPAIRED THE VEHICLE SHOULD NOT BE DRIVEN. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. *JS
Structure, Sep 26, 2019
I HEARD CRUNCHING NOISES COMING FROM THE DRIVER'S SEAT CUSHION. I ASSUMED IT WAS A SPRING GIVING WAY, SINCE THE CAR IS 16 YEARS OLD. I ARRANGED TO HAVE THE FRONT SEATS REUPHOLSTERED AND REPAIRED THE FOLLOWING WEEK. A COUPLE DAYS LATER, I GOT INTO THE CAR AFTER RUNNING AN ERRAND, AND THE DRIVER'S SEAT ACTED LIKE A ROCKING CHAIR! THIS WAS IN THE PARKING LOT OF SAM'S CLUB. I SLOWLY AND CAUTIOUSLY DROVE HOME, SINCE IT FELT LIKE THE DRIVER'S SEAT COULD LET GO. ONLINE RESEARCH INDICATED A BRACKET BROKE THAT HOLDS THE DRIVERS SEAT DOWN, AND THIS IS A WELL KNOWN ISSUE FOR THE HONDA PILOT. THEY SAID NO RECALL BECAUSE NOBODY HAD DIED?? THIS DOESN'T SEEM RIGHT. THE RE-UPHOLSTERER HAD THE BRACKET WELDED AS A SIDE-JOB WHEN HE DID HIS WORK. STILL, THIS ISN'T OK. IF THE SEAT HAD LET GO AND SLID FORWARD WHILE I WAS DRIVING, IT COULD HAVE BEEN A SERIOUS ACCIDENT. I NEEDED TO REPORT THIS.
Structure, Aug 6, 2019
THE ATTACHMENT POINTS ON THE FRAME WHERE THE REAR SUBFRAME ATTACHES HAVE NEARLY COMPLETELY RUSTED OUT. THE REST OF THE FRAME APPEARS TO BE IN GOOD CONDITION. AN INTERNET SEARCH SHOWED THAT THIS IS A COMMON ISSUE WITH HONDA PILOTS. GIVEN THE PREVALENCE OF THE ISSUE, IT APPEARS TO BE A DESIGN FLAW. THIS IS A SIGNIFICANT SAFETY ISSUE SINCE COMPLETE FAILURE OF THE MOUNTING POINTS COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. THE ATTACHED PICTURE IS NOT FROM MY VEHICLE BUT THE DAMAGE IS IDENTICAL TO THAT SHOWN IN THIS PICTURE.
Structure, Sep 7, 2018
2003 HONDA PILOT EX WITH 219,000 MILES ON IT. THE TWO REAR SUBFRAME MOUNTS THAT ATTACH THE BODY CHASSIS TO THE FRAME WERE RUSTED OUT AND COMPLETELY DISCONNECTED FROM THE FRAME. IN FACT ON THE RIGHT SIDE THERE WAS A LARGE HOLE THAT HAD RUSTED OUT. APPARENTLY NO EXCESSIVE RUST ON THE REST OF UNDERCARRIAGE. VEHICLE WAS IN VERY GOOD MECHANICAL SHAPE AND MAINTENANCE KEPT UP. VEHICLE WAS KEPT IN A GARAGE AT NIGHT NOT SUBJECT TO UNUSUAL WEAR AND TEAR. UPON SLOW ACCELERATION FROM A RED LIGHT I HEARD A LOUD CRASH AS IF WE'D BEEN HIT FROM BEHIND. I WAS CROSSING A BUSY INTERSECTION AND THE LIGHTS WEREN'T FUNCTIONING SO I WAS PROCEEDING VERY SLOWLY THROUGH THE 4 WAY FLASHING LIGHTS WHEN THIS HAPPENED. THERE WERE NO VEHICLES BEHIND US SO I CLEARED THE INTERSECTION THEN PARKED THE CAR TO CHECK IT OUT BUT NO VISIBLE DAMAGE, NO DEBRIS IN INTERSECTION ETC. DROVE IN TOWN FOR ANOTHER COUPLE DAYS AND IT SEEMED TO DRIVE FINE. THE INCIDENT BOTHERED ME ENOUGH TO TAKE IT IN TO FIRESTONE AND HAVE THE CAR CHECKED OUT ON THE LIFT FOR ANYTHING UNUSUAL WHILE GETTING AN OIL CHANGE. I WAS CONCERNED ABOUT THE VEHICLES SAFETY. I WAS CALLED BACK TO LOOK AT THIS ISSUE AND WAS TOLD THE REAR OF THE VEHICLE WAS NOT ATTACHED TO THE FRAME AT ALL. EXTREMELY DANGEROUS SITUATION AND I WAS ADVISED NOT TO DRIVE THE VEHICLE HOME. THANKFUL THIS WASN'T WORSE AND NOT ON HIGHWAY WHEN IT HAPPENED.
Structure, Aug 21, 2018
REAR SUBFRAME MOUNTS COMPLETELY RUSTED OUT. SUBFRAME SITTING ON EXHAUST. JUST HAD PILOT AT DEALERSHIP FOR OIL CHANGE AND INSPECTION AND THEY DID NOT EVEN MENTION THE ISSUE TO ME, GUESS THEY DIDN'T INSPECT IT VERY WELL. FOUND ON MY OWN AFTER DRIVING HOME AND HEARING NOISES COMING FROM THE REAR END. THANKFULLY THE EXHAUST DID NOT BREAK FROM THE WEIGHT OF THE SUBFRAME OR THE WHOLE REAR END WOULD HAVE FALLEN DOWN.
Structure, Jul 12, 2018
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE REPAIRING THE REAR BRAKE PADS, THE CONTACT NOTICED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER (SULLIVAN HONDA, 45 MIGEON AVENUE TORRINGTON, CONNECTICUT 06790) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS RUSTED AND THAT DIRT AND MOISTURE WERE COLLECTING IN THE FRAME RAILS, WHICH ENTERED TROUGH HOLES ON THE FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 207,000.
Structure, Jul 12, 2018
THE REAR DRIVER SIDE ELECTRIC DOOR LOCK MECHANISM IS JAMMED NOT ALLOWING THE DOOR TO BE LOCKED OR UNLOCKED EITHER MANUALLY OR ELECTRICALLY. THIS, I IMAGINE, CAN HAPPEN WITH ANY DOOR. LUCKILY, THE JAM IS IN THE UNLOCKED POSITION ALLOWING THE DOOR TO BE OPENED. WHAT IS NOT SAFE IS THAT DOOR CANNOT BE LOCKED LEAVING THE CAR VULNERABLE TO THEFT OR CAR JACKING. IF THE DOOR WAS JAMMED IN THE LOCKED POSITION, THIS CAN BE UNSAFE FOR PASSENGER EXIT IN THE EVENT OF EMERGENCY (A FIRE OR EMERSION IN WATER). ANY ELECTRIC DOOR LOCK MECHANISM MADE BY ANY VEHICLE MANUFACTURER SHOULD BE DESIGNED TO FAIL SAFE ALLOWING MANUAL LOCKING AND UNLOCKING OF THE DOOR IN THE EVENT OF ELECTRICAL POWER LOCK MECHANISM FAILURE. THIS IS JUST AS MUCH A SAFETY ISSUE AS A JAMMED SEAT BELT OR FAULTY AIRBAG. THIS SHOULD BE A NO COST REPAIR BY MANUFACTURER DEALERSHIPS LIKE THEY DO WITH JAMMED SEAT BELTS OR FAULTY AIRBAGS. AT LEAST THEY SHOULD BE ABLE TO FREE UP THE LOCK MECHANISM WITHOUT CHARGE TO CUSTOMERS. THIS NEEDS TO BE SERIOUSLY REVIEWED AND ADDRESSED BY NHTSA FOR SAFETY WITH POLICY AND REPAIR PROCEDURES AND PRACTICES CLEARLY SPELLED OUT. THIS FAILURE HAPPENED AS A RESULT OF REMOTE KEY ACTIVATION OF THE DOOR LOCKS WITH NO MANUAL PHYSICAL OPERATION OF THE DOOR ITSELF.
Structure, Feb 23, 2018
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC BECAUSE OTHER 2003 HONDA PILOT OWNERS INFORMED HIM OF RUST ISSUES. THE MECHANIC DISCOVERED RUST ON THE REAR SUBFRAME OF HIS VEHICLE. THE CONTACT ALSO HEARD A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO JEFF WYLER HONDA IN FLORENCE (949 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 283-2727) WHERE THE RUST WAS CONFIRMED. THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR THE VEHICLE DUE TO THE LOCATION OF THE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Structure, Oct 10, 2017
THE REAR AXLE IS ALMOST DETACHING FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE CHASSIS, AND THE AXLE MAY COMPLETELY FELL THROUGH.
Exterior lighting, Structure, Apr 14, 2017
TL* THE CONTACT OWNS A 2003 HONDA PILOT. OVER TIME, BOTH PLASTIC HEADLIGHT COVERS BECAME VERY OPAQUE, WHICH CAUSED THE HEADLIGHTS TO APPEAR DIM AND MADE VISIBILITY DIFFICULT. THE CONTACT'S WIFE CALLED A HONDA DEALER WHO STATED THAT THEY WERE FAMILIAR WITH THE ISSUE, BUT COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Power train, Structure, Jul 29, 2016
HAD TO REPLACE WATER PUMP AND BELT PAYED FOR IT AT HOMDA DEALER THEN NOTICED IT HAD A RECALL ON IT DEALERSHIP DIDNT NOTIFY ME OF THE RECALL. NOW I'M HAVING PROBLEMS WITH THE TRANSMITION DEALERSHIP SAID THEY COULDN'T FIND THE PROBLEM BUT IT ALSO HAS A RECALL. BUT WHEN I SEARCHED MY VIN IT SAID NO RECALLS WERE FOUND. THE TRANSMITION PERIODICALLY COMES OUT OF GEAR IF I STOP QUICKLY OR 1ST THING IN THE MORNING OR IF I GO OVER A SPEED BUMP SLOWLY OR SOMETIMES RANDOMLY IN THE MIDDLE OF DRIVING IN TRAFFIC. I CAN SWITCH IT INTO 1ST 2ND OR 3RD AND GET IT MOVING AGAIN. IT HASN'T HAPPEND AT HIGH SPEEDS YET. AND THE THE METAL UNDER THE SEATS IS ALL RUSTED. AT THIS RATE THE TRANSMITION WILL CAUSE ME TO HAVE AN ACCIDENT AND THE SEATS WILL COME OFF AND THE AIRBAGS THAT HAVE ALSO BEEN RECALLED WILL KILL US IM HIGHLY DISSAPOINTED IN THIS VEHICLE.
Suspension, Structure, Jul 1, 2016
OF THE FOUR POSTS WHERE THE COMPLETE REAR AXLE MOUNTS TO THE UNDER BODY OF THE CHASSIS, TWO OF THE POSTS HAVE RUSTED AWAY FROM THE FRAME, LEAVING THE REAR AXLE ONLY HALF ATTACHED TO THE MAIN BODY OF THE CAR. THE VEHICLE HAS VERY LIMITED RUST ANYWHERE, SO FOR THE UNDER BODY TO RUST TO A POINT OF SEPARATION FROM THE REAR WHEEL ASSEMBLY IS DISCONCERTING. WE HAD NO WARNING AND HAD THE VEHICLE PROPERLY/ROUTINELY MAINTAINED. IF THE REAR AXLE ASSEMBLY HAD COMPLETELY BROKEN AWAY, THE RESULTING CRASH WOULD HAVE BEEN DISASTROUS. CERTIFIED MECHANICS CONFIRM THAT THEY HAD NEVER SEEN SUCH A SERIOUS DETERIORATION OF A SIGNIFICANT STRUCTURAL COMPONENT.
Power train, Structure, Engine, Apr 19, 2015, crash
OWNER DRIVER WAS STOPPED ON RED LIGHT ALONG WITH 20 OTHER CARS , THE DRIVER WAS LAST IN THE LANE AND OTHER DRIVER DID NOT APPLIED BRAKES, THIS VEHICLE WAS BANGED FROM THE BACK. BODY DAMAGE WAS REPAIRED BY WESTMINSTER HONDA IN COSTA MESA . CALIFORNIA, BODY REPAIR COST OF $ 3,500 WAS PAID BY INSURANCE COMPANY OF THE PERSON WHO WAS AT FAULT, THE AUTO TRANSMISSION REPLACEMENT COST OF $ 6,500 WAS RECOVERED FROM THE ME WHO WAS NOT AT FAULT. THE QUESTION IS AT THAT TIME THE AIR BAG WAS NOT DEPLOYED BECAUSE OF FAULT? AFTER THAT I GOT RECALL NOTICE FROM AMERICAN HONDA FOR TWO AIR BAGS DRIVER SIDE AND PASSENGER SIDE, THE NOTICE CAME IN THE MONTH OF JANUARY 2015, FIRST THEY DELAYED THE REPAIR TASK BY MAKING AN EXCUSE THAT THEY ARE VERY BUSY AND FIRST APPOINTMENT IS AVAILABLE ON FEBRUARY 28 TH AT AUTO NATION HONDA IN GILBERT AZ THEN I GOT AN E MAIL AND A CALL FROM DEALER THAT THE PARTS ARE ON BACK ORDER, AND THEY WOULD NOT KNOW WHEN PART WILL BE AVAILABLE. AFTER THAT I CALLED AMERICAN HONDA, THEY HAVE INTERVENED AND ASSURED ME THAT AUTO NATION HONDA WILL CALL ME TO SCHEDULE APPOINTMENT AGAIN. THEN I GAVE 4 - 5 CALLS TO AUTO NATION HONDA, TILL TODAY AS OF APRIL 19TH THIS REPAIR IS NOT FIXED EVEN THOUGH ALL PARTIES KNOW THAT THIS IS CRITICAL TO THE LIFE OF DRIVERS AND PASSENGERS IN THIS VEHICLE. NOW I AM IN ROUND ROCK TEXAS, SO I WILL NEED TO SEE NEW DEALER WILL SOMEBODY CONTROL THESE AUTO COMPANIES AND DEALER FOR COMPLIANCE? THANKS *TR
Structure, Mar 15, 2015
INTERIOR DOOR HANDLE HAS METALLIC TAPE COATING. TAPE IS PEELING OFF. 2 OF MY CHILDREN WERE CUT BY THE METAL. KIDS CANNOT OPEN INTERIOR PASSENGER DOOR WITHOUT BEING INJURED. THEY ARE NOW SCARED, AND MAY BE RELUCTANT TO OPEN DOOR IN AN EMERGENCY. *TR
Structure, Jan 12, 2015
TL* THE CONTACT OWNS A 2003 HONDA PILOT. DURING INCLEMENT WEATHER, WATER TRAVELED THROUGH THE ENGINE COMPARTMENT ONTO THE FLOORBOARDS. THE FAILURE CREATED MOLD IN THE VEHICLE AND ELECTRICAL WIRING DAMAGE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT WATER WAS TRAVELING THROUGH THE WINDSHIELD. THE WINDSHIELD WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE...UPDATED 02/11/15 *BF .
Electrical system, Exterior lighting, Structure, Seats, Dec 9, 2014, crash
THE CAR WAS MOVED INTO LOCATION, TURNED OFF, AND THE KEY REMOVED LEADING TO THE DRIVER THINKING THE CAR WAS IN PARK, HOWEVER THE CAR WAS STILL IN DRIVE. THE CAR WAS ON A SLIGHT INCLINE WHICH CAUSED THE CAR TO ROLL BACKWARDS DOWN THE DRIVEWAY, ACROSS THE STREET, ROLL OVER A TREE, AND CRASH INTO ANOTHER TREE CAUSING SIGNIFICANT DAMAGE. *TR
Structure, Oct 7, 2014
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE EXAMINING THE VEHICLE, THE REAR END APPEARED TO BE LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE HAD DETACHED FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Structure, Jun 4, 2014
CLEAR COAT BEGAN COMING OFF OF MANY HORIZONTAL SURFACES. HAS CONTINUED FOR YEARS. NOW THE ACTUAL PAINT IS COMING OFF AND THIS IS UNACCEPTABLE. *TR
Structure, Seats, Nov 10, 2013
DURING NORMAL ACCELERATION FROM STOP I FELT MY DRIVER'S SIDE SEAT SNAP AND GIVE ALLOWING MY BODY TO LEAN BACK AND TO THE RIGHT. VISUAL INSPECTION UNDER SEAT SHOW FATIGUED METAL BRACKET AT FORWARD OUTBOUND POSITION OF SEAT BASE/BRACKET JUST ABOVE RAILS. I WOULD ASSUME INTEGRITY/SAFETY OF SEAT IS COMPROMISED. I ALSO BELIEVE THAT THIS SHOULD NOT HAPPEN DURING NORMAL ACCELERATION/USE. *TR
Structure, Oct 4, 2013
HONDA PILOT '03 STARTED LEAKING WATER INTO THE FRONT CABIN AFTER THE RAINS. THE FLOOR GETS WET AND THE WATER NEEDS TO BE VACUUMED OUT AFTER THE RAIN. NOT SURE WHAT ELSE IS BEING AFFECTED BECAUSE OF THIS WATER LEAK.. I ALREADY SEE RUST SHOWING UP AND MOLD SMELL COMING OUT BECAUSE OF THE WATER LEAK. I CALLED IN NORTHAMERICAN HONDA AND LODGED A COMPLAINT. *TR
Structure, Jan 27, 2013
WHILE ON MY WAYBACK ON I95 FROM RICHMOND, VA TO SILVER SPRING MARYLAND, I SUDDENLY HEARD A NOISE FROM MY BACK WINDOW AND I SAW MY HONDA PILOT SPOILER FLY AWAY AND LAND IN FRONT OF THE UPCOMING TRAFFIC AND ALMOST CAUSING AN ACCIDENT. TODAY, I STILL HAVE NOT REPLACED THIS BACK SPOILER AND I HAVE SEEN MANY OTHER HONDA PILOTS ON THE HIGHWAY OR IN THE CITY WITHOUT THIS BACK SPOILER. *TR
Structure, Aug 11, 2012
THE CHROME FINISH ON THE DOOR HANDLES FROM THE INSIDE, THIS CHROME FINISH IS A THINK LATER OF MATERIAL ALMOST LIKE FLEX METAL - IT'S VERY SHARP AND EASILY CREATES CUTS IN HAND WHEN OPENING THE CAR DOORS. APPROX 3 DAYS AGO, I WAS MOVING MY HAND AS I WAS DRIVING AND MY FINGER TOUCHED THE PEALING CHROME FINISH CREATING A DEEP CUT CAUSING PAIN AND BLEEDING. I HAVE KIDS AND THEY MAY GET HURT BY THIS. *TR
Structure, Nov 10, 2011
MY VEHICLE IS LEAKING WATER TO THE INTERIOR, LIKE A NUMBER OF OTHER HONDA OWNERS. HONDA IS NOT DOING ANYTHING ABOUT IT...AND IT WILL EVENTUALLY LEAD TO ELECTRICAL FAILURE BECAUSE OF MOISTURE ON CRITICAL ELECTRICAL PARTS IN THE STEERING COLUMN. *TR