2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints: air bags
81 reports, newest first. Show all
Air bags, Mar 28, 2016
2004 HONDA PILOT AIR BAG IS ON AND I BROUGHT THE PILOT TO HONDA OF TYSON CORNER THEY DIAGNOSE AND DETERMINED AND RECOMEND TO REPLACE BOTH IMPACT SENSORS $751 #2 REPLACE SRS CONTROL UNIT $918.00 AND THE DEALER TOLD INTERNAL FAILURE OF SRS UNIT UNIT REPLACE MENT REQUIRED AND MAY NEED BOTH SIDE IMPACT SENSORS. I DECLINED REPAIR I CAN NOT AFFORD THIS BIG AMOUNT BECAUSE MIGHT PART OF THE SAFETY WARRANTY, PLEASE HELP.
Air bags, Feb 29, 2016
LATE IN 2015 I RECEIVED A MAILING FROM WILDE HONDA, WAUKESHA, WI AN "URGENT/RECALL NOTICE" CONCERNING MY 2004 HONDA PILOT REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR. I CONTACTED THE DEALER LISTED AND SCHEDULED AN APPOINTMENT. I DROPPED MY CAR OFF ON 12/28/15 TO HAVE THIS REPAIR PERFORMED. . THE REASON FOR THE APPOINTMENT WAS THIS AIRBAG SERVICE. . . I ON THE RECEIPT PROVIDED IT SHOWS THAT THEY HAD PERFORMED THE AIR BAG INFLATOR SERVICE. IN EARLY FEBRUARY OF 2016 I RECEIVED ANOTHER MAILING INFORMING ME TO HAVE THIS AIRBAG SERVICE PERFORMED. I CALLED THE DEALERSHIP. THE ORIGINAL SERVICE ADVISOR SAID THAT THE REPAIR ON THE AIR BAG RECALL HAD NOT BEEN PERFORMED AT THE EARLIER SERVICE APPOINTMENT. HE DID NOT KNOW WHY, AND ADMITTED IT WAS A MISTAKE. I EVENTUALLY TALKED TO THE SERVICE MANAGER. HE OFFERED TO REPAIR THE CAR IF IT WAS BROUGHT BACK. MY CONCERNS IN THIS CASE , IT MIGHT BE A COMMON ONE WITH THIS DEANSHIP. THEY NEVER CONTACTED ME REGARDING THIS ISSUE. I CONTACTED THEM IN FEB 16 TO FOLLOW UP ON ANOTHER RECALL NOTICE. TWO MONTHS AFTER THE SUPPOSED AIRBAG REPAIR.THEY HAVE MY CELL NUMBER AND MAILING ADDRESS AND CANNOT PROVIDE ANY PROOF THEY EVER TRIED TO CONTACT ME. I HAVE A PHONE LOG AND SHOW NO INCOMING CALLS FROM THEM IT SEEMS THAT THEY WERE ONLY CONCERNED WITH THIS SPECIFIC ISSUE WHEN HONDA WOULD NOT REIMBURSE THEM FOR THIS WARRANTY REPAIR BECAUSE THEY USED THE INCORRECT PART TO MAKE THE REPAIR! THE DEALERS ACTIONS HAVE PLACED THE SAFETY OF MY FAMILY RISK. THEIR ONLY OFFER TO FIX THIS AIR BAG SERVICE MISTAKE IS TO BRING THE CAR BACK FOR SERVICE. IF THIS WAS NOT A RECALL ITEM THAT WAS INVOLVED, I DOUBT I WOULD HAVE HEARD BACK FROM THEM. I WOULD BE DRIVING AN POTENTIALLY UNSAFE CAR, THINKING THE ISSUE HAD BEEN ADDRESSED. THIS DEALERSHIP MISREPRESENTS THE TRUTH, IS SLOPPY IN RECORD KEEPING, AND USES INCORRECT PARTS FOR A RECALL SERVICE.
Air bags, Feb 29, 2016
TL* THE CONTACT OWNS A 2004 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS UNAVAILABLE.
Air bags, Nov 3, 2015
I BROUGHT MY 2004 HONDA PILOT TO A AUTHORIZED HONDA DEALERSHIP FOR THE AIRBAG RECALL AND WITH 2 HOURS THE AIRBAG LIGHT CAME ON. I TOLD THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOLD ME MY AIRBAG UNIT HAD FAILED AND NEEDED TO REPLACED FOR $800. THE VEHICLE HAD NO AIRBAG ISSUE UNTIL THE TAKADA CANNISTER WAS REPLACED, WHICH I UNDERSTAND THE NEW UNIT IS NOT COMPATABLE WITH THE 2004 AIRBAG CONTROL UNIT. BOTH THE DEALER AND AMERICAN HONDA HAVE DENIED ANY RESPONSIBILITY FOR THE REPLACEMENT OF THE UNIT AND I HAVE BEEN DRIVING MY HONDA PILOT FOR THE LAST 2 MONTHS WITH MY FAMILY WITH NO OPERATIONAL AIRBAG SYSTEM! EXTREMELY UNPROFESSIONAL AND UNSAFE!
Air bags, Oct 13, 2015
MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED NOR DO THEY HAVE RECORD OF THE RECALL REPAIR BEING MADE. BECAUSE IT IS A RED LIGHT, THE SENSOR WILL NEED TO BE REPLACED @ $800 OR IT WILL NOT PASS INSPECTION. JUST WANTED TO LET PEOPLE KNOW IN THE EVENT THIS HAPPENS TO MORE PEOPLE TOO. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT. WE ALSO FOUND A SCREW IN DRIVER SIDE FLOORBOARD AFTER THE RECALL REPAIR.
Air bags, Oct 12, 2015
I CALLED HONDA PLAZA BKLYN NY IN JULY IN REFERENCE TO THE RECALL LETTER I RECEIVED. THEY SAID THEY WOULD GET BACK TO ME. I CALLED 2 MORE TIMES & WAS TOLD SOMEONE WOULD CALL ME. NO ONE EVER CALLED. THEY SAY I'M ON THE LIST BUT WILL NOT TELL ME WHAT # ON THE LIST I AM. ACCORDING TO THE LETTER I RECEIVED THE AIRBAG RECALL SHOULD BE TAKEN CARE OF WITHIN 60 DAYS. IT IS NOW OVER THE 60 DAYS. I WAS GOING TO GO TO BAY RIDGE HONDA BUT THEY CAN'T PROMISE ME HOW LONG IT WILL TAKE & DON'T OFFER LOANER CARS. THEY HAVE A SHUTTLE BUS BUT IT WILL ONLY GET ME HOME. I STILL NEED A CAR TO GO TO WORK. I LEAVE MY HOME AT 3.30P. TO WORK NIGHTS SO THE SHUTTLE THEY OFFERED WILL NOT HELP ME. I BOUGHT 2 CARS FROM PLAZA HONDA AND ANY TIME I HAVE TO DEAL WITH THE SERVICE DEPT. AT PLAZA IT'S ALWAYS A PROBLEM BUT NOW IT'S A REALLY BIG PROBLEM BECAUSE IT HAS TO DO WITH MY SAFETY. I NEED SOMEONE'S HELP TO SEE WHY PLAZA HONDA IS - A. NOT GETTING BACK TO ME WHEN I'M TOLD SOMEONE WILL CALL ME. -B WHAT NUMBER AM I ON THERE LIST. -C WHY THIS IS TAKING OVER THE 60 DAY PERIOD. ANY HELP YOU CAN GIVE WITH THIS WILL BE GREATLY APPRECIATED.
Air bags, Aug 18, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING AT ANY SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 09/21/15*LJ
Suspension, Air bags, Structure, Aug 12, 2015, crash
ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.
Air bags, Aug 4, 2015
IN EARLY APRIL, 2015 I RECEIVED NOTICE OF AIR BAG RECALL. ON APRIL 8, 2015 I CONTACTED LANCASTER HONDA RE HAVING THE PART REPLACED. I WAS TOLD WITHIN 2 WEEKS THEY WOULD CALL ME BACK. THEY DIDN'T. ABOUT MAY, 2015 I CALLED THEM BACK, THEY APOLOGIZED AND SAID THE PART HADN'T COME IN, BUT SHOULD BE IN BY THE END OF THE MONTH. ON JULY 3,2015 I CALLED AMERICAN HONDA. THEY ALSO APOLOGIZED, BUT STATED THEY HAD BEEN UNABLE TO OBTAIN THE PART, BUT THAT IT SHOULD BE AVAILABLE BY THE END OF JULY. IT IS NOW AUGUST 3RD, 2015 AND I HAVE NOT HEARD ANYTHING FROM ANYONE. IN MY AREA WE'VE BEEN HAVING UNUSUAL HUMID AND HOT WEATHER WHICH IS SUPPOSED TO BE THE MOST DANGEROUS FOR THIS PARTICULAR DEFECT. WHEN IS THIS GOING TO BE RESOLVED?
Air bags, Jul 24, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jul 21, 2015
NHTSA RECALL #14V-353 ISSUED ON 19-JUNE-2014, WITHIN 30 DAYS OF THAT DATE MY VEHICLE WAS TAKEN TO MY LOCAL HONDA DEALER WHO ROUTINELY PERFORMS MY SCHEDULED MAINTENANCE, I WAS ADVISED AT THAT TIME THAT THE PART WAS ON ORDER. I'VE BEEN WAITING FOR OVER ONE YEAR AND NO CHANGE IN AVAILABILITY HAS OCCURRED. ON 15-JULY-2015 I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION IN CALIFORNIA THAT IF AMERICAN HONDA OR MY DEALER HAS FAILED TO REMEDY THE DEFECT IN MY VEHICLE "WITHIN A REASONABLE PERIOD OF TIME (60 DAYS AFTER THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT), I SHOULD THEN SUBMIT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CONSIDERING HONDA HAS CONTINUED TO MANUFACTURE THIS VEHICLE AND SINCE THERE DOES NOT SEEM TO BE A SHORTAGE OF AIRBAGS FOR "NEW" VEHICLES, I FIND IT CONCERNING THAT I AND MANY OTHER LOYAL CONSUMERS SHOULD BE NEEDLESSLY PLACED IN JEOPARDY.
Air bags, Jul 10, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jun 3, 2015, crash
TL* THE CONTACT OWNED A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE MEDIAN. THE AIR BAGS DEPLOYED. THE DEPLOYMENT EJECTED OBJECTS THAT CAUSED THE CONTACT TO SUSTAIN A BRUISED EYEBROW AND A BLACK EYE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000....UPDATED 06/09/15 *BF
Air bags, May 28, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE VEHICLE HAS TWO OPEN RECALLS, NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED A RECALL NOTICE ON FEBURARY 18, 2015, BUT THE PART FOR THE REPAIR WAS STILL NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 131,000.
Air bags, May 21, 2015
MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED. I JUST WANTED TO LET PEOPLE KNOW INCASE THIS HAPPENING TO MORE PEOPLE TOO. I HAVE TO PAY 500 DOLLARS TO FIX THE COMPUTER FOR AIRBAGS NOW. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT
Air bags, May 15, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V315000 (AIR BAGS) AND 14V353000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Air bags, Apr 22, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V573000 (ELECTRICAL SYSTEM) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 21, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 20, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 14, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 9, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 2, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 1, 2015
I OWN A 2004 HONDA PILOT. I RECEIVED THE RECALL NOTICE IN FEB 2015 OF THE ISSUE WITH THE PASSENGER SIDE AIR BAG. I CALLED MY LOCAL DEALER, BROWN'S ARLINGTON HONDA, FOR REPAIR. THE DEALER SAID THE PARTS ARE BACK ORDERED, AND WOULD TAKE 3-4 WEEKS TO ARRIVE, AND SAID THEY WOULD ORDER THE PARTS. I CALLED TODAY, 1 APRIL 2015, 6 WEEKS LATER, AND THE PARTS HAVE NOT ARRIVED. THE DEALER SAYS IT WILL BE ANOTHER 3-4 WEEKS. IT APPEARS BOTH HONDA AND BROWN'S ARLINGTON HONDA ARE PURPOSEFULLY DRAGGING THEIR FEET ON THIS RECALL REPAIR. *TR
Air bags, Mar 27, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Mar 17, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.