2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints: electrical system
60 reports, newest first. Show all
Electrical system, Seats, Other or unspecified, Jul 8, 2014
WHEN THE DRIVER SIDE HEATED SEAT IS TURNED ON THE SEAT GETS SO HOT THAT IT LITERALLY BURNS THE SKIN ON ANYONE SITTING IN THE SEAT. IT HAPPENS ON BOTH LOW OR HIGH SETTING. THE SEAT THEN BEGINS TO EMIT SMOKE. *JS
Electrical system, Air bags, Seats, Jun 30, 2014
WE WERE ON ANOTHER SUMMER TRIP AND THE AIRBAG WARNING LIGHT CAME ON. THIS IS THE BIG RED LIGHT TO THE FAR LEFT OF THE PANEL. CALLING HONDA IN FRANKLIN TN THEY HAD NO IDEA WHAT COULD HAPPEN WHILE CONTINUING TO DRIVE THE VEHICLE. CALLING ANOTHER DEALERSHIP THEY ASSURED ME THAT IT WAS MOST LIKELY A SENSOR AND THE AIRBAGS WOULD SIMPLY NOT DEPLOY. HONDA AS RECALLS NOW FOR BAD AIRBAGS. 1- OUR 2004 DOES NOT FALL INTO THE RECALL PERIOD 2 - HONDA SHOULD PAY FOR ANY ISSUE RELATED TO BAD AIRBAG TECHNOLOGY REGARDLESS OF HOW OLD THE CAR IS, JUST LIKE THEY DO WITH SEAT BELTS. IF WE WOULD HAVE BEEN IN A WRECK DURING THE TIME THAT LIGHT WAS ON, THE AIRBAG WOULD NOT HAVE DEPLOYED. 3- ANY PART OF THE AIRBAG/SENSOR/ SEATBELT SYSTEM SHOULD NOT BE MERELY COVERED UNDER A LIMITED WARRANTY. IT SHOULD BE COVERED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE. IF THEY CANNOT STAND BEHIND THE SAFETY OF THE CAR THEY NEED TO GET OUT OF THE BUSINESS. *TR
Electrical system, Latches/locks/linkages, May 20, 2014
I'M HAVING TROUBLE WITH MY 2004 LX, NO KEYLESS REMOTE ON THIS MODEL. THE DRIVERS SIDE DOOR LOCK QUIT WORKING, THE KEY GOES IN WITH DIFFICULTY AND WON'T TURN, WON'T UNLOCK THE DOOR. RESORTED TO USING THE REAR DOOR LOCK TO GET IN AND NOW THAT LOCK HAS DEVELOPED THE SAME PROBLEM. NOW HAVE JUST THE PASSENGER SIDE DOOR TO UNLOCK FROM THE OUTSIDE. NOW THE IGNITION. SAME PROBLEM. WHAT THE [XXX] IS GOING ON? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Structure, Engine, Aug 9, 2013, fire
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR
Electrical system, Apr 1, 2013
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V573000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. THE DEALER ADVISED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE SHIFTER INTERLOCK DID NOT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 113,000.
Steering, Electrical system, Mar 30, 2013
THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION. ONCE IN, THE KEY WAS THEN VIRTUALLY IMPOSSIBLE TO REMOVE. FURTHERMORE WILL NOT TURN AS IT IS STUCK IN BETWEEN OFF AND ACCESSORY POSITIONS. HOURS WERE SPENT JIGGLING, BRINGING A LOCKSMITH TO MAKE ATTEMPTS AT REMOVING WITHOUT SUCCESS. THE HONDA PILOT HAD TO BE TOWED TO DEALERSHIP. THIS HAPPENED WITHIN 1 DAY OF A SERVICED RECALL FOR THE INTERLOCK LEVER WHICH INVOLVES THE IGNITION AND THE STEERING COLUMN SHIFTER. *TR
Power train, Electrical system, Mar 15, 2013, crash
PILOT ROLLED AWAY WHILE IT WAS PARKED, I HAD KEY IN MY HAND, IT HIT A CONCRETE FLOWER POT. DAMAGING MY RIGHT FENDER BUMPER MIRROR.POLICEMAN GOT INSIDE PILOT TOOK KEY IN AND OUT OF IGNITION SEVERAL TIMES,WHILE IT WAS IN GEAR. I DROVE THE CAR TO HONDA DEALERSHIP TOLD THEM WHAT HAPPENED. THEY ADMITTED IT SHOULD NOT DO THAT, BUT DID NOTHING TO HELP. AFTER HEARING OF RECALL IN JAN. I CONTACTED HONDA ABOUT THE INCIDENT TELLING THEM THEY SHOULD FIX MY PILOT SINCE IT WAS THERE FAULT THIS ACCIDENT HAPPENED. THEY HAD ME SEND THEM INFORMATION ABOUT WHAT HAPPENED. THE POLICE REPORT ECT.THEY HAD ME TAKE THE PILOT TO DEALERSHIP AND LEAVE IT 5 HOURS. WHEN HONDA CALLED ME BACK A WEEK LATER THEY REFUSED TO TAKE RESPONSIBILITY FOR ACCIDENT BECAUSE THE KEY DOES NOT COME OUT OF IGNITION WHEN DEALERSHIP HAD IT, IT DOES NOT DO THIS ALL OF THE TIME , BUT IT DID HAPPEN IN JULY 2012 LONG BEFORE I KNEW ABOUT RECALL AND I HAVE POLICE REPORT AND WITNESS TO PROVE IT DID. MY INSURANCE HAS GONE UP BECAUSE OF ACCIDENT PLUS I HAVE TO PAY DEDUCTIBLE, WHEN THIS WAS NOT MY FAULT. HONDA HAS RECALL ON HONDA SO HOW COULD THEY NOT BE RESPONSIBLE? COULD YOU PLEASE HELP ME WITH THIS? *TR
Electrical system, Visibility, Jan 26, 2013
2004 HONDA PILOT SUV 9/9/2008 FRONT AC BLOWER RESISTOR REPLACED $230 (MILES 68,197, ALSO HAD 100 MILES BUMPER TO BUMPER WARRANTY BUT WAS TOLD BY DEALER IT WAS NOT COVERED. 1/25/2013 (MILES 134,000) FRONT AC AIR MIX MOTOR REPLACED $501,REAR AC/HEAT DOES NOT WORK WAS STILL IN 100 MILE WARRANTY IT HAS A BAD BLOWER RESISTOR I STILL HAVE NOT REPLACED IT. TO TOP IT OFF WHEN IT RAINS MY DRIVER AND NOW FRONT PASSENGER FLOOR MATS ARE GETTING WET FROM THE UNDERNEATH THE PROTECTIVE MAT (MILES 105,000)! YOUR ATTENTION TO THIS ABOVE MATTER IS MOST APPRECIATED. *TR
Electrical system, Seats, Jan 21, 2013, fire
WHEN TURNING ON THE DRIVER'S SIDE SEAT WARMER IT GOT EXTREMELY HOT. RECENTLY IT ACTUALLY BURNED THE SEAT FOAM AND BEGAN TO SMOKE. I WILL NOT USE IT ANYMORE FOR FEAR OF A FIRE. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR
Electrical system, Seats, Jan 6, 2013
DRIVER SEAT HEATER GETS EXTREMELY HOT TO THE POINT THAT BURNS ARE POSSIBLE. AFRAID THAT A FIRE MAY OCCUR SO STOPPED USING. THERE APPEARS TO BE A WIDESPREAD OCCURRENCE WHEN SEARCHING THE INTERNET. NO RECALL BY HONDA. *TR
Electrical system, Exterior lighting, Nov 30, 2012
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE STOPPED IN A PARKING SPACE, THE KEY WAS REMOVED FROM THE IGNITION AND THE CONTACT NOTICED THAT SHE HAD NOT SHIFTED THE GEAR IN PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 12/28/12 *CN THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED PREVIOUSLY. UPDATED 01/09/13
Electrical system, Visibility, Nov 20, 2012
DRIVERS SIDE BACK POWERED WINDOW DOES NOT WORK. IT WENT DOWN AUTOMATICALLY AND DOES NOT GO UP WHILE DRIVING AUTOMATICALLY. ALMOST CAUSED A CAR CRASH. *TR
Electrical system, Oct 19, 2012, crash
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY CAME OUT OF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THE CONTACT WAS IN A RUSH AND TURNED THE VEHICLE OFF, BUT THE VEHICLE WAS IN DRIVE. AS A RESULT OF THE FAILURE, THE VEHICLE ROLLED BACK INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION WAS REPLACED. THE DEALER STATED THERE WAS ONE CYLINDER IGNITION AND IT WAS NOT UNDER WARRANTY. THE CONTACT STATED THIS WAS THE SECOND TIME FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 96,000.
Power train, Electrical system, Oct 16, 2012, crash
APPARENTLY I DID NOT PLACE THE CAR IN PARK BUT WAS ABLE TO TAKE THE KEYS OUT OF THE IGNITION. LEFT THE CAR AND WHEN I CAME BACK TO THE CAR, THE CAR HAD ROLLED BACKWARD AND CRASHED INTO BUSHES WHICH STOPPED THE CAR. THIS HAS HAPPENED TO ME TWICE. I NOW MAKE SURE I ENGAGE THE PARKING BRAKE TO MAKE SURE THE CAR DOES NOT ROLL. *TR
Electrical system, Oct 7, 2012
KEY COULD BE REMOVED WITHOUT VEHICLE BEING IN PARK. NO DAMAGE OCCURRED, BUT CAR DID ROLL AT TIMES. VEHICLE WAS REPAIRED BY DEALER AT A COST OF $446.03, (10/05/11, 163538 MILES). DATES AND MILEAGE OF FIRST OCCURRENCE ARE APPROXIMATE. *TR
Electrical system, Oct 5, 2012
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 130,000.
Electrical system, Aug 31, 2012
STOPPED VEHICLE, TURNED OFF VEHICLE AND REMOVED KEY. LATER GOT INTO CAR AND STARTED IT UP FOUND IT. ATTEMPTED AGAIN NOT IN PARK AND IT WAS ABLE TO REPLICATE IT. TOOK VEHICLE TO DEALER, THEY WERE ABLE TO REPLICATE IT, WANTED ALMOST $850.00 TO REPAIR AND WAS TOLD IT WAS NOT CONSIDERED A SAFETY ISSUE SO THERE WAS NO RECALL. THEY RECOMMEND THE MECHANICAL PORTION OF THE IGNITION SWITCH BE REPAIRED. UNABLE TO AFFORD THE REPAIR SO STILL OCCURRING. CURRENT MILEAGE IS 118,000+ MILES. *TR
Electrical system, Seats, Apr 16, 2012, fire
DRIVERS HEATED SEAT CAUGHT THE SEAT ON FIRE. *JS
Electrical system, Mar 21, 2012
KEY CAN BE REMOVED FROM THE IGNITION WHEN THE TRANSMISSION ISN'T IN PARK. THE ISSUE HAS CAUSED THE VEHICLES TO ROLL AWAY, BUT NO ONE HAS YET BEEN INJURED. THE DEALER IS REQUESTING $750 TO FIX THE ISSUE; HOWEVER, I SEE HONDA HAS ALREADY RECALLED OVER 1 MILLION 2003-2005 ACCORD, CIVIC, AND ELEMENTS, BUT FOR SOME REASON, THEY DID NOT INCLUDE THE PILOTS. THIS SEEMS LIKE TOO MUCH OF A COINCIDENCE AND I SEE MANY OTHER PILOT OWNERS COMPLAINING ABOUT THE SAME ISSUE. I WOULD LIKE HONDA TO COVER THE SAME YEAR PILOTS. *JS
Electrical system, Air bags, Sep 6, 2011
ON MY 2004 HONDA PILOT, THE SRS (AIRBAG) WARNING INDICATOR LIGHT ON THE DASHBOARD MYSTERIOUSLY REMAINS ON EVEN THOUGH THERE HAVE BEEN NO OTHER CHANGES TO THE VEHICLE. THE HONDA DEALER WANTS $80 JUST TO LOOK AT IT! THIS IS OUTRAGEOUS; IT'S CLEARLY A FAILED COMPONENT THAT SHOULD BE COVERED UNDER THE SAFETY PORTION OF THE VEHICLE'S WARRANTEE FOR THE LIFETIME OF THE VEHICLE. THERE ARE MANY OTHER HONDA OWNERS WHO HAVE EXPERIENCED THIS WARNING LIGHT AND THEY REPORT IT IS NEARLY ALWAYS A FAILED PASSENGER SEAT SENSOR THAT HONDA IS REPLACING UNDER A TSB; HOWEVER MY LOCAL DEALER CLAIMS TO KNOW NOTHING OF THE TSB AND WANT ME TO PAY FOR THIS. *TR
Electrical system, Jul 15, 2011
KEY WILL NOT TURN THE IGNITION. *TT
Electrical system, Other or unspecified, May 23, 2011, crash
DEFECTIVE SHIFT INTERLOCK ALLOWED THE IGNITION KEY TO BE REMOVED WHILE VEHICLE WAS PARKED AND LEFT IN GEAR. THE UNOCCUPIED VEHICLE ROLLED APPROXIMATELY TWENTY FEET, COMING TO REST AFTER CONTACTING A PARKED VEHICLE (VEHICLE #2). OWNER OF VEHICLE #2 WAS LOADING BAGS INTO HER TRUNK AND WAS WARNED BY A BYSTANDER TO GET OUT OF THE WAY- WHICH PREVENTED HER FROM BEING HIT BY THE ROLLING VEHICLE. NO INJURIES WERE REPORTED, AND DAMAGE TO THE VEHICLES WAS NEGLIGIBLE. POLICE WERE CALLED AND THEY RESPONDED. INFORMATION WAS EXCHANGED BETWEEN THE VEHICLE OPERATORS. IT SHOULD BE NOTED THAT THIS DEFECT WAS THE SUBJECT OF A RECALL FOR OTHER HONDA VEHICLES (ACCORD, CIVIC, OTHERS) IN LATE 2010.
Electrical system, Apr 14, 2011
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT HE COULD REMOVE THE KEY FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. UPDATED 05/04/11 *BF UPDATED 05/12/11 UPDATED 2/8/12 *CN
Electrical system, Seats, Feb 16, 2011
OVERHEATING OF DRIVERS SIDE SEAT HEATING ELEMENTS, FOLLOWED BY FAILURE OF UNITS. *TR
Electrical system, Jan 31, 2011, crash
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE THE ENGINE WAS TURNED OFF AND THE GEAR SELECTOR WAS IN THE DRIVE POSITION, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH UNEXPECTEDLY WHEN ENGAGED. SUDDENLY, THE VEHICLE ROLLED AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO A DEFECT WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THERE WAS A SIMILAR DEFECT ON A RECALL PERTAINING TO THE 2002 AND 2003 MODEL YEARS UNDER RECALL 10V364000 (ELECTRICAL SYSTEM:IGNITION). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.