2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints: power train
142 reports, newest first. Show all
Power train, Aug 25, 2023
Transmission locks up when vehicle has been driven for a short time
Power train, Mar 13, 2023
The contact owns a 2004 Honda Pilot. The contact stated that while driving at 60 MPH, the transmission was shifted into drive(D) and the vehicle shuddered. The contact related the failure to NHTSA Campaign Number: 04V176000 (Power Train). The vehicle was taken to an independent mechanic, where the transmission fluid was flushed 3 times; however, the failure persisted. The contact stated that the failure recurred while the vehicle is shifted into drive(D) and D3. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Power train, Mar 28, 2022
I was approaching a stop sign and slowing down to < 10 miles and the engine continued to slow down and the car started to push forward while I was totally pressing on the brake - it did not want to stop and kept pushing forward. I wasn't sure what was happening and quickly put it in neutral. My daughter who drives the car to school was sitting in the passenger seat and was completely shocked. I have been driving for 30+ years and at that moment felt things were totally out of my control. Extremely off to see a car keep going when you are trying to stop. I could 100% have hit someone if there was a car in front of me as I went two car lengths before realizing what was happening. I turned the car off. Started again and it was fine. This happened on Saturday, March 26th, 2022. I have not taken the car to the dealer. There were no lights or anything indicating any warning.
Power train, Aug 31, 2021
Transmission locked up while driving and wont drive after I stored the vehicle Iam glad no one was behind me on the freeway there is a extremely huge problem with this transmissions the government needs to get this kind of vehicles checked out at Honda before someone loses his life
Power train, Dec 28, 2020
WAS ON HIGHWAY AND STARTED JERKING REAL HARD WHERE I ALMOST HIT A CAR HEAD ON WAS GOING 55 FOR SURE SCARED ME TO DEAD AND PULLED OVER AND CALLED MY BOYFRIEND HE CAME TO ME AND GOT IN IT AND IT WOULDN'T GO FORWARDS BACKWARDS NOTHING SO HE WENT AND GOT TRAILER AND HAULED TO HIS HOUSE COULD OF BEEN MY LIFE ALONG WITH MY KIDS
Power train, Jan 27, 2020
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 45MPH THE VEHICLE MADE A GRINDING SOUND AND THE RPM'S FELL WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION THE CONTACT HAD ASSOCIATED RECALL NHTSA CAMPAIGN NUMBER: 04V176000(POWER TRAIN) WITH THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 203,300.
Power train, Oct 21, 2019
CAR WOULD NOT. MOVE IN ANY GEAR, LET SIT OVER NITE STARTED CAR AND MADE IT HOME WITH NO PROBLEM
Power train, Aug 20, 2019
SEEMS TO SHUDDER .. LIGHT ACCELERATION SHUDDERS, LEAVES THEN COMES BACK AGAIN .
Power train, Jul 5, 2019
I WAS DRIVING WIT MY FAMILY IN THE CAR POOL LANE WHEN WITHOUT WARNING MY VEHICLE STARTED BRAKING HARD AND ACCELERATING, BACK AND FORTH, LUCKILY THERE WASN'T TOO MUCH TRAFFIC OR MOST LIKELY THIS SITUATION COULD HAVE CREATED A SERIOUS ACCIDENT . I GOT OFF THE FREEWAY AND NOTICE THE TRANSMISSION MUST BE STUCK IN 2ND OR 3RD GEAR. I DOUBT MY HONDA PILOT IS AN ANOMALY, SINCE THERE'RE LOT OF VIDEOS ONLINE ABOUT THIS VEHICLES TRANSMISSION ISSUES.
Power train, May 23, 2019
INTENSE SHUDDER EMANATING FROM UNDERNEATH THE CAR CAUSING THE WHOLE CAR TO SHAKE. TYPICALLY OCCURS BETWEEN 20-30 MPH DURING SLIGHT ACCELERATION. ABATES SOMEWHAT IF TAKE FOOT OFF OF ACCELERATOR. FROM MY READING, THIS APPEARS TO BE A VERY COMMON ISSUE INVOLVING THE TORQUE CONVERTER.
Power train, May 8, 2019
TORQUE CONVERTERS GET STUCK AND CAUSES VEHICLE TO "SHUDDER" OR VIBRATE QUITE BADLY IN THE 40-50 MPH RANGE.
Power train, Apr 5, 2019
OK THE VEHICLE STALLS ON HILLS, BECOMING NEARLY IMPOSSIBLE TO PROCEED, AND SIMULTANEOUSLY EMITS A GRINDING-SCRAPING SOUND SEEMING TO COME FROM THE FRONT-END PORTION OF THE UNDERCARRIAGE. SO, FAR IT HAS ALWAYS MANAGED TO CONTINUE RUNNING/MOVING FORWARD DURING AND AFTER. IT JUST FEELS LIKE THE AUTOMATIC TRANSMISSION IS BADLY, AND NEAR THE END OF SLIPPING/FAILING. I LOOKED UP IT'S VALUE ON A WEBSITE, AND A WARNING BOX POPPED UP NOTIFYING ME THAT MY PILOT'S YEAR MAKE & MODEL HAS 6 SEPARATE MANUFACTURER'S RECALLS. UPON LOOKING FURTHER, I SEE THAT-INDEED-ONE RECALL IS FOR THE AUTOMATIC TRANSMISSIONS! THEN, WHEN I DID ANOTHER SEARCH, SPECIFIC TO MY VIN #, I SAW THAT MY PARTICULAR PILOT DOES NOT HAVE ANY RECALL ON IT. YET, NOW, THE TRANSMISSION IS FAILING, AND I ONLY JUST PURCHASED MY CAR AT THE END OF JANUARY, 2019....I WANT TO AT LEAST MAKE MY BEST EFFORT TO COMPLETE THE PROCESS OF ATTEMPTING TO GET A TRANSMISSION RECALL ON MY CAR-SINCE I NOW THAT OTHER 2004 HONDA PILOTS HAVE GOTTEN ONE. I AM FILING MY COMPLAINT TODAY BASED UPON THAT KNOWLEDGE, DESPITE THE HIGH MILAGE ACCUMULATED ON MY SPECIFIC PILOT. THERE'VE BEEN ABOUT 10 SEPARATE OCCURANCES OF THE STALLING-GRINDING TRANSMISSION "DEATH THROES" SINCE I ACQUIRED IT, ALL TOOK PLACE AT LOW SPEEDS ON URBAN STREETS, AND HALF *5 OR 6 TIMES) HAPPENED WHILE DRIVING UP A LARGE HILL, THE REST ON FLAT CITY STREETS. I HOPE THIS IS SUFFICIENT INFO FOR THIS COMPLAINT TO BE PROCESSED. THANKS
Power train, Feb 7, 2019
PURCHASED A 2004 HONDA PILOT USED AT 136K MILES. WITHIN A WEEK OF DRIVING THE CHECK ENGINE LIGHT CAME ON. ENGINE CODES P0700, P0705, P0740 WERE ALL PRESENT, WHICH ARE ALL IN RELATION TO THE AUTOMATIC TRANSMISSION. THE TRANSMISSION SHOP CONFIRMED THAT THIS IS A COMMON ISSUE ACROSS HONDA & ACURA VEHICLES IN THE '03-'04 RANGE (SEE 2003-2004 ACURA MDX SERVICE BULLETIN 06-003). A DESIGN FLAW IN THE TORQUE CONVERTER CAUSES IT TO BREAK DOWN & SHED METAL FRAGMENTS, WHICH COMPROMISES THE REST OF THE TRANSMISSION. THE ONLY REAL FIX IS TO REBUILD OR REPLACE THE TRANSMISSION. HONDA AMERICAS CUSTOMER SERVICE REFUSED TO REVIEW MY CASE ANY FURTHER, EVEN UNDER GOODWILL CONSIDERATION.
Power train, Dec 6, 2018
TRANSMISSION STARTED SLIPPING JERKING IN AND OUT OF GEAR. CAN'T CHANGE INTO ANY OTHER GEAR BUT DRIVE.
Power train, Electrical system, Oct 17, 2018
OKAY I'VE ONLY OWNED THIS VEHICLE ABOUT 5 OR 6 MONTHS WHEN I FIRST GOT IT DIDN'T HAVE ANY TROUBLE AFTER ABOUT 2 WEEKS I NOTICED WHEN I WOULD BACK UP AND MADE LIKE A GROWLING SOUND BUT NO TROUBLE WITH THE TRANSMISSION DROVE IT NO TROUBLE EXCEPT FOR SOME ELECTRICAL TROUBLE FOR SOME REASON MY BATTERY KEPT GOING DEAD AT NIGHT IT HAD A GARAGE CHECK IT OUT AND THEY SAID THERE'S A SHORT SOMEWHERE AND WE STARTED PULLING BULBS AND FUSES DIDN'T FIND ANYTHING SO I HAD TO UNHOOK THE BATTERY EACH NIGHT SO I DON'T HAVE TO GET A JUMP IN THE MORNING OKAY ON TO THE NEXT ISSUE IS NO PROBLEMS UNTIL THIS PAST SUNDAY THE 7TH OF OCTOBER AND I HAD PULLED INTO A COUNTRY EXXON STATION LEFT IT RUNNING RAN INSIDE THE DOOR FOR 2 SECONDS BACK OUT MY CAR WAS GONE HEAR IT HAD JUMPED GEAR ROLL BACKWARDS AND THANK GOD IT DIDN'T HIT ANYBODY OR HIT THE PUMP IS STOP WITHIN INCHES SO I GOT IN IT PUT IT BACK IN PARK IT WAS STILL RUNNING AND TRY TO PUT IT IN DRIVE IT WHEN GO SO I SHUT IT OFF WAITED 325 MINUTES STARTED IT UP AGAIN IT WENT INTO DRIVE DROVE ONLY ABOUT A THOUSAND FEET AND THEN IT WOULD MOVE AND HAD TO BE TOWED HOME NOW I DON'T HAVE ANY DOCUMENTS BUT I CAN BUT I CAN GET THEM FOR MURPHY'S GARAGE BUT I CAN GET THEM FOR MURPHY'S GARAGE AND MY
Power train, Oct 6, 2018
AT APPROXIMATELY 146,000 MILES LIGHT IN THE 'D' DRIVE GEAR ON THE DASH BOARD BEGAN FLASHING. TOOK IT IN FOR REPAIRS AND WAS TOLD THE TRANSMISSION WAS SHUDDERING 35 MPH - 40 MPH WHEN IT WAS TEST DRIVEN. LOOKED INTO THE ISSUE AND WAS TOLD THE THE TRANSMISSION WOULD NEED TO BE REPLACED (FAULTY), IMMEDIATELY.
Power train, Electrical system, Dec 1, 2017
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING AND THE ENGINE STALLED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT WAS ABLE TO BE EASILY REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLONIAL HONDA OF DARTMOUTH, 225 STATE ROAD, DARTMOUTH, MA, 02747), BUT COULD NOT BE DIAGNOSED BECAUSE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Power train, Sep 6, 2017
HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
Power train, Jun 22, 2017
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE GEAR WAS SHIFTED INTO PARK, WHILE RELEASING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO ROLL BACKWARDS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS OR FORWARD REGARDLESS IF IT WERE UPHILL OR DOWNHILL. THE FAILURE RECURRED NUMEROUS TIMES AND EACH TIME THE BRAKE PEDAL WAS BEING RELEASED. THE VEHICLE WAS TAKEN TO GENESIS HONDA (LOCATED ON 8931 HIGHWAY 92 WOODSTOCK, GA 30189) WHERE A PRELIMINARY DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE ISSUE COULD BE THE SHIFTER, AND THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 188,523.
Power train, Mar 10, 2017, crash
MY WIFE WAS SMASHED BETWEEN AN OPENED DRIVER'S DOOR AND A POLE BECAUSE THE THE CAR ROLLED BACKWARD. THE SAFETY'S PROBLEM IN THIS CAR IS: THAT YOU CAN REMOVE THE KEY FROM THE IGNITION WHILE THE CAR'S ENGINE IS STILL RUNNING, REMOVE THE KEYS FROM THE IGNITION WHEN THE GEAR IN OTHER THAN PARK GEAR, OR ENGINE SHUTS OFF AND VEHICLE NOT IN PARK. MY WIFE WAS INJURED YESTERDAY BECAUSE THE CAR WAS NOT IN PARK AND THE VEHICLE SQUEEZED HER BETWEEN AN OPEN DOOR AND A POLE OUTSIDE. THAT HAPPENED BECAUSE IN THIS CAR THE ENGINE SHUTS OFF AND SHE WAS ABLE TO REMOVE THE KEY FROM IGNITION WHILE THE CAR IN NEUTRAL... THIS IS A MAJOR SAFETY ISSUE WHEN THE KEY CAN BE REMOVED WHILE THE ENGINE IS STILL RUNNING OR IN ANY OTHER GEAR OTHER THAN THE PARK STATUS..... THIS IS ALL HAPPENED IN A PARKING LOT. STATIONARY AND RIGHT AFTER SHE PARKED THE CAR .
Power train, Feb 17, 2017
MY TRANSMISSION IS SLIPPING, TOOK IT TO A HONDA SPECIALIST. WHILE DRIVINF THIS IS HOW I NOTICED SOMETHING WAS WRONG.
Power train, Feb 15, 2017
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS WORN OUT. THE TECHNICIAN ADVISED THE CONTACT TO CONTINUE DRIVING THE VEHICLE, BUT TO BE PREPARED TO REPLACE THE TRANSMISSION WHEN A WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,500.
Power train, Jun 21, 2016
TRANSMISSION FAILURE ON THE HIGHWAY. ENGINE BEGAN TO REV TO HIGH RPMS WITH NO POWER
Power train, Engine, Apr 29, 2016
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED AND WHEN THE VEHICLE WAS IN FIRST GEAR AND ATTEMPTING TO PLACE THE VEHICLE IN SECOND GEAR, THE GEAR WOULD SEIZE IN FIRST GEAR AND WAS UNABLE TO SHIFT INTO SECOND. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THE AUTOMATIC SYSTEM, THE AUTOMATIC TRANSMISSION, SYSTEM, AND THE CLUTCH FAILED. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Power train, Electrical system, Dec 2, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB