2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints
544 reports, newest first.
Vehicle speed control, May 24, 2013
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THROTTLE ASSEMBLY WAS REPLACED BECAUSE IT WOULD CONTINUOUSLY BECOME STUCK. THE THROTTLE ASSEMBLY MADE IT DIFFICULT TO ACCELERATE DUE TO THE ACCELERATOR BECOMING STUCK. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,761 UPDATED 08/19/13 *BF
Power train, May 15, 2013
MY 2004 PILOT EX-RES STARTED A FAINT WHINING NOISE AROUND 73K MILES. THE NOISE BECAME PROGRESSIVELY MORE PRONOUNCED WITH TIME/MILES. THE NOISE IS ONLY AUDIBLE WHEN PRESSING ON THE GAS PEDAL AND IN THIRD GEAR. AS SOON AS THE GAS PEDAL IS DEPRESSED THE NOISE DISAPPEARS. I HAVE 93K MILES ON THE ODOMETER AS OF MAY 2013 AND THE NOISE IS NOW A HIGH PITCHED WHINING NOISE; IT IS VERY ANNOYING AND EASILY AUDIBLE INSIDE THE CABIN EVEN WITH THE WINDOWS CLOSED. I TOOK IT TO THE HONDA DEALERSHIP TO DIAGNOSE THIS NOISE AND THEY TOLD ME IT IS THE TORQUE CONVERTER AND THAT IT WILL EVENTUALLY FAIL WITH THE TRANSMISSION; THEY ADVISED ME NOT TO DO ANYTHING AT THIS TIME SINCE THE FLUID AND TRANSMISSION PRESSURE LINES ALL CHECKED OUT GOOD. I WAS SURPRISED TO HEAR THIS RECOMMENDATION FROM THE SERVICE ADVISER. I TAKE IMMACULATE CARE OF MY CAR WITH ON THE SPOT OIL/FILTER/TRANSMISSION/VTM-4 FLUID CHANGES USING HONDA OEM PARTS AND QUALITY MOTOR OIL. I AM CONCERNED ONE DAY MY PILOT WILL LEAVE ME AND MY FAMILY STRANDED ON THE ROAD WITH A HUGE BILL TO REPLACE THE TRANSMISSION AND TORQUE CONVERTER. I HAVE 2 SMALL KIDS AND THIS IS THE LAST THING I NEED TO WORRY ABOUT; MY VEHICLE WAS NOT PART OF THE RECALL TO INSTALL THE OIL JET KIT. I BELIEVE HONDA SHOULD FUSS UP ABOUT THIS ISSUE AND ISSUE A PROPER FIX TO ALL AFFECTED OWNERS, OTHERWISE LOTS OF PEOPLE WILL LOOK ELSEWHERE FOR THEIR NEXT VEHICLE. *TR
Power train, May 13, 2013
YESTERDAY MY HONDA PILOT STARTED ACTING IRREGULAR AS I WAS PULLING INTO A CONTROLLED INTERSECTION TURNING LEFT. MY PILOT WOULD NOT ACCELERATE AS NORMAL AND LEFT ME STRANDED IN MIDDLE OF INTERSECTION AS ONCOMING TRAFFIC APPROACHED. TRAFFIC DID SLOW DOWN AND I SHIFTED INTO 2ND GEAR, AND THAT ALLOWED MY TO MOVE THROUGH SAFELY THROUGH THE INTERSECTION. NO ACCIDENT, JUST A ANGRY YOUNG MAN SHAKING HIS HAND AND SCREAMING THROUGH HIS WINDSHIELD. I CALLED HONDA AND OPEN A CASE # THIS MORNING. INTERESTINGLY, I CALL HONDA AND OPENED UP A CASE IN 2010, WITH SHUDDERING AND VIBRATION PROBLEMS AT 50-55 MPH. I BOUGHT NEW TIRES (ONLY 34K ON BRIDGESTONES), CHANGED DIFFERENTIAL FLUID ,VTM-4, EGR VALUE, EVEN HAD DRIVE SHAFT INSPECTED FOR VIBRATION, ANYTHING THAT WAS SUGGESTED TO ME. NOTHING FIXED ISSUE, SPOKE WITH SEVERAL OTHER PILOT OWNER (2003-2004) AND THEY SUGGESTED IT WAS NORMAL OPERATION AND THEIRS DOES THAT TOO. ONLY ITEM LEFT IN MY MIND WAS TORQUE CONVERTER. ASK HONDA FOR HELP. GAVE ME THE 3YRS/36,000 MILE SPEECH. NOW THE "D" INDICATION LIGHT FLASHES GREEN. INDICATING A TRANSMISSION PROBLEM. TAKING TO DEALER THIS MORNING TO INSPECT. BEING VERY CAREFUL AT STOP AND GO LIGHTS. *TR
Power train, May 10, 2013
THE TRANSMISSION FAILED ON MY 2004 HONDA PILOT WITH ONLY 157,000 MILES ON IT. THANKFULLY, IT WAS IN A PARKING GARAGE AND DID NOT CAUSE ANY INJURIES OR BLOCKED ROADWAYS OTHER THAN A BUSY PARKING GARAGE. *TR
Power train, Engine, May 8, 2013
THE TRANSMISSION SHAKES AND STUTTERS AS IF IT IS STALLING AT SPEEDS OF 35 TO 50 MILES AN HOUR. IT WILL NOT GO IN REVERSE OR FORWARD. ENGINE STARTS BUT IT WILL NOT GO. *TR
Service brakes, Apr 26, 2013
SEVERAL INCIDENTS OF GAS PEDAL STICKING UPON ACCELERATION. ON MAY 14, 2009, I INFORMED HONDA DEALERSHIP AND THEY DID A FUEL INDUCTION CLEANING SERVICE. HOWEVER THE PROBLEM CONTINUED. THEN ON NOVEMBER 10, 2009, I INFORMED THE HONDA DEALER THAT GAS PEDAL CONTINUED TO STICK AND IT WAS HARD T PUSH THE PEDAL ALSO. DEALERSHIP CLEANED THROTTLE BODY AND PLATE. THIS PROBLEM CONTINUES AND I HAVE SEEN ON CUSTOMER HONDA WEBSITES THAT THIS PROBLEM IS WIDESPREAD. MY WIFE AND I ARE BOTH IN OUR 70'S AND ARE WORRIED ABOUT AN ACCIDENT OCCURRING BECAUSE OF THE GAS PEDAL STICKING. THERE SHOULD BE A RECALL. *TR
Power train, Apr 26, 2013
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SLIPPED BETWEEN SECOND AND THIRD GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE SOLENOID WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Seats, Apr 24, 2013
THE RIGHT SIDE OF THE DRIVER'S SEAT SUDDENLY BECAME VERY HOT WHEN THE SEAT HEATER WAS TURNED ON. IT GOT SO HOT THAT I COULD FEEL IT BURNING MY SKIN THROUGH MY JEANS. AFTER I TURNED IT OFF THERE WAS A SLIGHTLY ACRID BURNING SMELL IN THE CAR. *TR
Air bags, Apr 17, 2013
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SRS AIR BAG CONTROL UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Fuel/propulsion system, Apr 17, 2013
UNABLE TO REFUEL VEHICLE. FUEL PUMP SHUTS OFF AFTER 3/4 GALLON WHEN FILLING. DEALER REPLACED ORVR VALVE, BUT FIX DID NOT WORK. YESTERDAY I WAS ABLE TO PUMP ABOUT 2.5 GALLONS, BUT GAS BEGAN SPILLING OUT OF THE TANK. *TR
Engine, Apr 10, 2013
NOTICED SLIGHT VIBRATION OF THE ENGINE WHILE SITTING IN DRIVER'S SEAT AT IDLE. I THOUGHT IT WAS AN IGNITION PROBLEM. NO ENGINE PROBLEMS WERE DIAGNOSED AT A REPAIR FACILITY. AT A LATER DATE WHILE MY VEHICLE WAS AT AN AUTHORIZED HONDA DEALER BEING SERVICED FOR AN UNRELATED NHTSA SAFETY RECALL NOTICE 12V-573, I WAS INFORMED THAT THE FRONT, SIDE, AND REAR ENGINE MOUNTS WERE BROKEN. I HAD THEM REPLACED AT MY OWN EXPENSE. I LATER READ ON THE INTERNET THAT THERE ARE AN ALARMING NUMBER OF PILOT OWNERS WITH SIMILAR MILEAGE REPORTING BROKEN ENGINE MOUNTS. THIS APPEARS TO BE A SERIOUS MANUFACTURER SAFETY DEFECT. A RECALL SHOULD BE ISSUED AND OWNERS WHO HAVE ALREADY REPLACED THE ENGINE MOUNTS SHOULD BE REIMBURSED. *TR
Engine, Apr 9, 2013
HONDA SERVICE ADVISOR REVIEWED THE COMPLETED SHIFT INTERLOCK RECALL SERVICE WITH ME AND SAID THE FRONT AND SIDE ENGINE MOUNTS WERE BROKEN. HE INFORMED ME THAT THIS IS A SAFETY ISSUE AND THEY NEEDED REPAIR. COST TO REPAIR IS $435 FOR FRONT MOUNTS AND $220 FOR SIDE MOUNTS. THERE ARE A NUMBER OF ENGINE MOUNT FAILURES REPORTED ON THIS WEBSITE. THIS IS A SAFETY ISSUE AS WELL AS A DESIGN/ENGINEERING DEFECT/FLAW AND SHOULD BE REPAIRED ON A RECALL AT HONDA'S EXPENSE. *TR
Latches/locks/linkages, Apr 3, 2013
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AUTOMATIC EXTERIOR DOOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT LOCKSMITH WHERE THE DRIVER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Seats, Apr 1, 2013
THE METAL SEAT BRACKET SUPPORTING THE FRONT DRIVERS SIDE SEAT FAILED WHEN I SAT DOWN IN THE FRONT DRIVERS SEAT "HARD." THE DEALERSHIP INDICATED THAT WHILE THIS PART COULD BE EASILY AND AFFORDABLE WELDED BACK TOGETHER, THEY WOULD HAVE TO REPLACE THE ENTIRE METAL BRACKET AND SEAT DUE TO LIABILITY TO THE TUNE OF $1400. IF THE DEALERSHIP CAN'T WELD THE BRACKET BUT HAD TO REPLACE A FAILED PART THAT WOULD BE CRITICAL TO ONES SAFETY DURING A CRASH BECAUSE OF LIABILITY, WHY DOES HONDA NOT SEE THAT A SEAT THAT WAS NOT SUPPOSE TO FAIL DURING A CRASH, BUT FAILED UPON SITTING, THE PART SHOULD BE REPLACED AT HONDA'S EXPENSE. I AM STILL DRIVING AROUND WITH A SEAT THAT ROCKS. *TR
Electrical system, Apr 1, 2013
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V573000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. THE DEALER ADVISED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE SHIFTER INTERLOCK DID NOT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 113,000.
Steering, Electrical system, Mar 30, 2013
THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION. ONCE IN, THE KEY WAS THEN VIRTUALLY IMPOSSIBLE TO REMOVE. FURTHERMORE WILL NOT TURN AS IT IS STUCK IN BETWEEN OFF AND ACCESSORY POSITIONS. HOURS WERE SPENT JIGGLING, BRINGING A LOCKSMITH TO MAKE ATTEMPTS AT REMOVING WITHOUT SUCCESS. THE HONDA PILOT HAD TO BE TOWED TO DEALERSHIP. THIS HAPPENED WITHIN 1 DAY OF A SERVICED RECALL FOR THE INTERLOCK LEVER WHICH INVOLVES THE IGNITION AND THE STEERING COLUMN SHIFTER. *TR
Power train, Mar 27, 2013
AT A TRAFFIC STOP EVERYTHING WA NORMAL, WHEN I ACCELERATED THE VEHICLE I NOTICED THAT THE D INDICATOR STARTED TO FLASH. BEFORE CONTACTING THE DEALERSHIP I DID A SEARCH ON LINE AND FOUND THAT MANY OTHER PILOT OWNERS ARE HAVING THE SAME ISSUE. WHEN I CONTACTED THE DEALER THEY WANTED TO CHARGE ME 150.00 FOR THEM TO HOOK THE VEHICLE UP TO THEIR COMPUTERS. I NOW FOUND OUT THAT THE PROBLEM IS A SWITCH FOR THE FOURTH GEAR. MY VEHICLE RUNS GREAT AND SHIFTS VERY SMOOTHLY. MY WIFE AND DAUGHTER USE THIS VEHICLE TO GO BACK AND FORTH TO SCHOOL. IT APPEARS THAT HONDA HAS HAD OVER NINE YEARS TO FIX AND ADDRESS THIS PROBLEM, WEATHER YOU ARE THE FIRST OWNER OR NOT, AND IF YOU PURCHASED IT FROM A HONDA DEALER SHOULD NOT BE A CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Mar 23, 2013
WENT TO DEALER FOR A RECALL SERVICE AND MAINTENANCE, ALSO ASK DEALER TO CHECK FOR AN ISSUE ABOUT CAR MAKES A CLUNKING SOUND SOME WHERE IN FRONT ENGINE WHEN TURN RIGHT. THEY FOUND THE FRONT/RIGHT ENGINE MOUNT WAS BROKEN, NEED TO BE REPLACED BOTH OF THEM AND COST $820. I FOUND A LOT OF PILOT OWNERS HAS SAME ISSUE. I THINK HONDA SHOULD ISSUE A RECALL FOR THIS. *TR
Air bags, Mar 21, 2013
WHILE DRIVING THE FRONT PASSENGER AIRBAG DEACTIVATES ON ITS OWN AS IF A SMALL CHILD IS SITTING IN THE FRONT SEAT, BUT THE PASSENGER SEAT IS COMPLETELY EMPTY. *TR
Structure, Engine, Mar 21, 2013
WENT TO DEALER AND THEY SAID VEHICLE HAS BAD ENGINE MOUNTS, AND NEED TO BE REPLACED. NOTE THAT WE ALSO HAVE A 2003 ACURA MDX, AND THE DEALER ALSO TOLD US THAT SOME ENGINE MOUNTS NEEDS REPLACEMENT. WE CHECKED SOME BLOGS FOR ACURA MDX AND HONDA PILOT OWNERS, AND FOUND A LOT OF OWNERS WITH SAME ISSUES. SOME ARE BEING REPLACED EVERY TWO YEARS. WE OWNED A V6 TOYOTA FOR 15 YEARS, NEVER HAD THIS ISSUE. WE HOPE NHTSA WILL CHECK THIS, BECAUSE IT IS A KNOWN ISSUE TO OWNERS AND ACURA/HONDA WILL NEVER ADMIT. I'M SURE IF NHTSA WILL GET REPAIR RECORDS FOR THIS "ENGINE MOUNT" ISSUES, IT WILL BE A LOT. FROM WHAT I READ, THIS AFFECTS DRIVE SHAFTS DUE TO EXCESSIVE MOVEMENT OF THE ENGINE. *TR
Power train, Electrical system, Mar 15, 2013, crash
PILOT ROLLED AWAY WHILE IT WAS PARKED, I HAD KEY IN MY HAND, IT HIT A CONCRETE FLOWER POT. DAMAGING MY RIGHT FENDER BUMPER MIRROR.POLICEMAN GOT INSIDE PILOT TOOK KEY IN AND OUT OF IGNITION SEVERAL TIMES,WHILE IT WAS IN GEAR. I DROVE THE CAR TO HONDA DEALERSHIP TOLD THEM WHAT HAPPENED. THEY ADMITTED IT SHOULD NOT DO THAT, BUT DID NOTHING TO HELP. AFTER HEARING OF RECALL IN JAN. I CONTACTED HONDA ABOUT THE INCIDENT TELLING THEM THEY SHOULD FIX MY PILOT SINCE IT WAS THERE FAULT THIS ACCIDENT HAPPENED. THEY HAD ME SEND THEM INFORMATION ABOUT WHAT HAPPENED. THE POLICE REPORT ECT.THEY HAD ME TAKE THE PILOT TO DEALERSHIP AND LEAVE IT 5 HOURS. WHEN HONDA CALLED ME BACK A WEEK LATER THEY REFUSED TO TAKE RESPONSIBILITY FOR ACCIDENT BECAUSE THE KEY DOES NOT COME OUT OF IGNITION WHEN DEALERSHIP HAD IT, IT DOES NOT DO THIS ALL OF THE TIME , BUT IT DID HAPPEN IN JULY 2012 LONG BEFORE I KNEW ABOUT RECALL AND I HAVE POLICE REPORT AND WITNESS TO PROVE IT DID. MY INSURANCE HAS GONE UP BECAUSE OF ACCIDENT PLUS I HAVE TO PAY DEDUCTIBLE, WHEN THIS WAS NOT MY FAULT. HONDA HAS RECALL ON HONDA SO HOW COULD THEY NOT BE RESPONSIBLE? COULD YOU PLEASE HELP ME WITH THIS? *TR
Seats, Mar 5, 2013, fire
WHILE WARMING UP CAR IN DRIVEWAY, I HAD TURNED ON THE SEAT HEATERS TO BOTH FRONT SEATS AND WENT INSIDE. WHEN I CAME OUT TO LEAVE ABOUT 5 MINUTES LATER, THE DRIVERS SEAT WAS SMOKING AND MELTING THE TOP OF THE SEAT CUSHION. IT WAS ON FIRE. I QUICKLY SHUT OFF THE HEAT TO THE SEAT AND SMOTHERED THE SMOKING/MELTING SEAT. *TR
Seats, Feb 20, 2013
THE DRIVE SIDE SEAT WARMER GETS INCREDIBLY WARM AND FEELS AS THOUGH IT COULD BURN. CALLED HONDA FOR SERVICE, AND THE REPRESENTATIVE WAS VERY RUDE. HE SAID JUST DON'T USE IT. VERY CONCERNED FOR SAFETY ISSUE. *TR
Seats, Feb 19, 2013, fire
THE SEAT HEATER GOT REALLY HOT IN ONE PLACE ON MY BACK. IT SLIGHTLY (LESS THAN A 1ST DEGREE BURN) BURNT MY BACK. ALSO, THE SEAT SMOKED. I HAD THE SEAT HEATER ON FOR 15 MINUTES. I NOTIFIED HONDA AND THE DEALER. THE DEALER TESTED THE SEAT FOR ONLY 10 MINUTES; AND, SAID IT DIDN'T SMOKE. I WAS ONE OF THE THE FIRST ONES INTO THE DEALER AND THE LAST ONE OUT (ELEVEN HOUR WAIT!) FOR A 10 MINUTE CHECK AND 2 RECALLS WHICH SHOULD HAVE TAKEN LESS TIME. I DIDN'T WANT TO GO BACK ANOTHER DAY TO HAVE IT CHECKED FOR 15 MINUTES (I HAVE A FAMILY); SO, I TOLD THE DEALER TO DISABLE THE SEAT HEATER SO THAT MY TODDLERS, MY WIFE AND I WON'T GET HURT ANY FURTHER OR HAVE A DISASTER WITH A POSSIBLE FIRE. THE DEALER DISABLED THE SEAT HEATER AS I REQUESTED. I HAVE NOT HEARD BACK FROM HONDA (OF COURSE). *TR
Seats, Feb 15, 2013
THE DRIVER'S SIDE HEATED SEAT GOT EXTREMELY HOT UNDER THE RIGHT LEG. IT GOT SO INTENSE THAT I HAD TO TURN IT OFF FOR FEAR OF BURNING MY LEG. *TR