2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints
544 reports, newest first.
Seats, Jun 5, 2010
THE ELECTRIC SEAT HEATER ON THE DRIVER'S SEAT DEVELOPS A VERY HOT SPOT ON THE SEAT. IT APPEARS EITHER THE TEMPERATURE CONTROL WILL NOT AUTOMATICALLY TURN OFF OR IT WILL NOT REGULATE THE SEAT HEATER. THE SEAT HEATER ON/OFF SWITCH MUST BE TURNED OFF MANUALLY BEFORE A SKIN BURN OR FIRE WITHIN THE SEAT OCCURS. *TR
Vehicle speed control, May 20, 2010
GAS PEDAL STICKS IN HONDA PILOT . PROGRESSIVELY WORSE SINCE WE BOUGHT THE CAR NEW. NOW STICKS EVERY TIME YOU PRESS EVEN WHILE STOPPING AT STOP SIGNS OR LIGHTS. THRUSTS FORWARD. TRIED TO REPAIR 4 TIMES SINCE 20K MILES BY REPLACING CLEANING THROTTLE BODY. NOW 80K MILES. HONDA REFUSES TO FIX. *TR
Seats, May 18, 2010
THE HEATED SEAT IN MY 2004 HONDA PILOT BECAME UNCOMFORTABLY HOT WHENEVER I USED IT FOR ABOUT ONE WEEK. EVENTUALLY IT CAME TO A POINT WHERE THE SEAT BECAME SO HOT THAT I COULD NOT USE THE HEATED SEAT ANYMORE. AT THIS POINT THE SEAT NOW REFUSES TO TURN ON, MOST LIKELY BECAUSE OF A BLOWN FUSE FROM THE PROBLEM. MY BIGGEST CONCERN IS THAT THE SEAT FELT LIKE IT COULD CATCH ON FIRE. *TR
Fuel system, Other, May 14, 2010
FUEL FILLER NECK ON MY 2004 PILOT HAD A FUEL LEAK. MY CHECK ENGINE LIGHT CAME ON AND WHEN THE VEHICLE WAS SERVICED A LEAK IN THE NECK OF THE GAS TANK FILLER TUBE WAS DETECTED AND REPLACED. THE VEHICLE HAD ABOUT 95,000 MILES. *TR
Service brakes, Hydraulic, Apr 20, 2010
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT SPEEDS OF 35 MPH AND APPLYING THE BRAKES TO APPROACH A TRAFFIC STOP, THE BRAKES DID NOT ENGAGE. THE CONTACT IMMEDIATELY SHIFTED INTO A LOWER GEAR AS THE VEHICLE PROCEEDED THROUGH THE TRAFFIC STOP, BARELY AVOIDING A CRASH. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THE MASTER CYLINDER HAD FAILED. THE MASTER CYLINDER WAS REPLACED BY THE DEALER HOWEVER; THE CONTACT STATED THE REPAIR DID NOT ADDRESS THE FAILURE. THE DEALER WAS UNABLE TO LOCATE THE EXACT CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 29000.
Engine and engine cooling, Electrical system, Mar 19, 2010
DEAR SIR/MADAM, MY 2004 HONDA PILOT HAS 58K MILES ON IT. I SCHEDULED A 60K MAJOR MAINTENANCE ON 3/19/2010. BUT ON 3/18/2010 ON MY WAY BACK HOME, THE CHECK ENGINE LIGHT WAS ON, THE CAR GOT VIBRATION AND SMOKE. I SENT MY CAR TO THE DEALER IMMEDIATELY AT ABOUT 7:00 PM ON 3/18/2010. ON 3/19/2010, THE DEALER CALLED ME AND SAID THE NO. 5 SPARK PLUG CAME OUT AND BURNED OUT THE COIL, IT'S A VERY UNUSUAL SITUATION. I WENT TO THE DEALER TO CHECK THE DAMAGES: THE SPARK PLUG ONLY HAS THE METAL PORTION LEFT, THE COIL BURNED OUT AND ONLY 1/3 OR 1/2 LEFT, THE CYLINDER HEAD GOT SOME DAMAGE TOO AND SOME METAL CHIPS REMAINED IN THE CYLINDER HEAD AND CYLINDER. I DID THE OIL CHANGES AND MAINTENANCE AT DEALERSHIP REGULARLY AND DROVE THE CAR GENTLY. I DON'T THINK THIS INCIDENT IS RELATED TO MY DRIVING STYLE. IT HAS TO BE QUALITY ISSUE ON EITHER THE COIL OR THE SPARK PLUG. BUT I AM NOT A MECHANICS AND DON'T KNOW IF THIS HAPPENED TO OTHER CARS. ALTHOUGH THE CAR IS OUT OF WARRANTY (3 YEARS/36K MILES), I REALLY THINK IT'S A SERIOUS QUALITY ISSUE. HONDA NEEDS TO TAKE CARE OF THIS ISSUE. I AM UNLUCKY, THIS HAPPENED TO ME, I AM LUCKY, IT HAPPENED TO ME NOT ON HIGHWAY. HOPE THE AUTHORITY CAN DO SOME INVESTIGATION AND URGE HONDA TO RESOLVE THIS ISSUE. THANKS. *TR
Structure, Mar 14, 2010
2004 HONDA PILOT - PURCHASED A BRAND NEW VEHICLE FROM THE DEALER THAT I AM REFERRING TO IN THIS COMPLAINT - THE PROBLEM: A SERIOUS WATER LEAK PROBLEM ON PASSENGER SIDE FLOOR. IT HAS GONE THROUGH WARRANTY WORK WITHIN FIRST 10000 MILES BUT THE DEALER COULD NOT FIND THE WATER LEAKAGE PROBLEM AFTER 8 HOURS OF WORK IN THEIR BODY SHOP. THE VEHICLE EXPERIENCES A SEVERE WATER LEAK PROBLEM IN TO THE PASSENGER FLOOR EVERY WINTER SEASON (IN PACIFIC NORTHWEST, RAINY SEASON IS THE WINTER SEASON) EVER SINCE THE WARRANTY WORK (THAT THEY COULD NOT FIND ANY ROOT CAUSE) WAS DONE IN 2004. I RECENTLY CALLED THE SAME DEALER AND THEY SAID IT IS OUT OF WARRANTY AND I NEED TO PAY A CONSIDERABLE DEPOSIT EVEN FOR THE DEALER SERVICE DEPARTMENT TO TAKE A LOOK AT SOMETHING THAT THEY COULD NOT FIX BACK IN 2004 AS A WARRANTY WORK. WITH THIS SERIOUS INTERIOR WATER LEAK CONDITION, THE VEHICLE STARTS TO SMELL BAD INSIDE AND TAKES A LOT OF EFFORT (MY OWN TIME IN EVERY WINTER) TO SOAK UP WATER OFF THE CARPET FLOOR INSIDE OF MY PILOT EVERY TIME IT RAINED. I AM NOT SURE WHAT THE EXTEND OF THE RESIDUAL DAMAGE IT MAY HAVE ON MY VEHICLE THAT I CANNOT VISIBLY SEE WHERE THE LEAK IS COMING INTO INSIDE OF THE VEHICLE BUT IT CERTAINLY WILL BRING DOWN THE VALUE OF MY HONDA PILOT IN CASE I WANT TO TRADE OR SELL. THIS IS TOTALLY UNACCEPTABLE SITUATION FOR THE HONDA PILOT OWNERS TO TOLERATE. I NEED TO GO OUT THERE AND SOAK UP MORE WATER OUT OF MY PILOT AFTER I SUBMIT THIS COMPLAINT. *TR
Power train, Mar 12, 2010
FLASHING D INDICATOR IN 2004 HONDA PILOT - AUTOMATIC TRANSMISSION MODEL HAS ABOUT 92,000 MILES AND DURING DRIVING DEMONSTRATED A FLASHING "D" DRIVE INDICATOR ON THE DASHBOARD. TOOK TO DEALER AND THEY ADVISED PRESSURE SENSOR ON 4TH GEAR NEEDED TO BE REPLACED. APPEARS NUMEROUS SIMILAR COMPLAINTS EXIST ON THE INTERNET FOR 2003 AND 2004 HONDA PILOT VEHICLES. *TR
Air bags, Mar 8, 2010
I HAVE A 2004 HONDA PILOT AND MY SRS DASH LIGHT HAS COME ON AT LEAST 3 TIMES. THE LAST TIME WAS WHEN I PLACED MY COMPUTER ON THE FRONT PASSENGER SEAT. THE LIGHT CAME ON AND WILL NOT GO OUT. EACH TIME IT COST OVER $100 THE REPAIR/RESET. THIS IS UPSETTING THAT THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. *TR
Structure, Mar 6, 2010
WATER LEAKS IN EVERY TIME IT RAINS AND GETS BOTH FRONT CARPETS WET. HONDA DENIES THE PROBLEM; I KNOW I'M NOT ALONG BECAUSE OTHERS CAN BE FOUND ON THE WEB. I ALSO KNOW THAT THIS IS A BODY SEEM FAILURE BUT HONDA WANTS TO CHARGE YOU HUNDREDS BECAUSE IT'S OUT OF WARRANTY. *TR
Structure, Feb 9, 2010
2004 HONDA PILOT - INSIDE COMPARTMENT WATER LEAK. FOR 2 YEARS WE HAVE HAD WATER COMING IN THE FRONT FOOT WELLS. WE HAVE HAD THE CAR LOOKED AT BY DIFFERENT DEALERSHIPS AND PRIVATE REPAIR SHOPS. THE DEALERSHIPS SAID IT WAS THE WINDSHIELD, WHICH WE HAVE REPLACE TWICE, AND THE PRIVATE REPAIR SHOP SEALED ALL AREAS THAT COME INTO THE CAR. I'VE CALL HONDA CORPORATION TWICE AND HAVE COMPLAINED. THEY SAID THAT THEY HAVEN'T HAD ENOUGH CALLS ON THIS PROBLEM TO MAKE IT A RECALL. THERE ARE PLENTY OF PEOPLE ON LINE (HONDA.ORG) THAT HAVE COMPLAINED ABOUT THE SAME PROBLEM. MOST PEOPLE DON'T REALIZE THAT THE WATER IS COMING IN UNTIL THE CARPETS ARE SOAKED. *TR
Seats, Feb 3, 2010
SEAT HEATER IN THE DRIVER'S SEAT OF MY 2004 HONDA PILOT GETS VERY HOT AND I CAN SMELL SOMETHING BURNING WHEN TURNED ON. *TR
Latches/locks/linkages, Jan 15, 2010
TL*THE CONTACT OWNS A 2004 HONDA PILOT V6. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE INTERIOR FRONT DRIVER AND PASSENGER CHROME DOOR HANDLE EXHIBITED A CRACKING AND SEPARATION. THERE WAS ALSO A SHARP EDGE ON THE CHROME PLATE SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WITH REPLACEMENT OF THE FRONT DRIVER AND FRONT PASSENGER SIDE HANDLE. THE DRIVER AND PASSENGER SIDE OCCUPANT SUSTAINED MINOR INJURY TO THEIR FINGER FROM THE DEFECTIVE DOOR HANDLE. THE FIRST OCCURRENCE WAS REPAIRED UNDER THE SERVICE WARRANTY. HOWEVER, THE SECOND SERVICE REPAIR COST WAS IN THE AMOUNT OF $40. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Power train, Jan 13, 2010
I WAS DRIVING HOME FROM WORK YESTERDAY WHEN THE D (DRIVE) LIGHT STARTED BLINKING. I DROVE LESS THAN A HALF MILE DOWN THE ROAD TO PICK UP MY CHILDREN AT SCHOOL, I PUT THE CAR IN P (PARK) AND THE D LIGHT KEPT BLINKING. I TURNED THE CAR OFF AND WENT INTO THE SCHOOL TO PICK UP MY CHILDREN, WHEN I CAME BACK OUT AND TURNED THE CAR BACK ON, THE D LIGHT WAS NO LONGER BLINKING. I SPOKE TO A MECHANIC THIS MORNING AND IT IS APPARENTLY A PROBLEM WITH THE TRANSMISSION SO NOW I NEED TO TAKE THE DAY OFF OF WORK AND GO GET IT LOOKED AT. I'M SURE IT WILL ALSO BE A PRICEY FIX IF THE TRANSMISSION IS INVOLVED. I AM DEFINITELY NOT HAPPY CONSIDERING I HAVE JUST OVER 80K MILES ON MY PILOT, AND HONDA VEHICLES ARE SUPPOSED TO BE RELIABLE. WAS THERE A PROBLEM WITH 2004 HONDA PILOT VEHICLES, SPECIFICALLY WITH THEIR TRANSMISSIONS? *TR
Latches/locks/linkages, Jan 12, 2010
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED. NONE OF THE VEHICLE DOORS LOCK OR UNLOCK WHEN USING A REMOTE OR USING THE POWER LOCK BUTTONS ON EACH DOOR. THE PROBLEM IS NOW PERMANENT ON ALL FOUR DOORS. THE PROBLEM FIRST STARTED ON THE FRONT TWO DOORS AND EVENTUALLY TO THE REAR TWO DOORS. ALL FOUR DOOR ACTUATORS HAVE FAILED. I AM CONCERNED A DOOR WILL BE LEFT UNLOCKED AND MY PERSONAL BELONGINGS WILL BE STOLEN. IN ADDITION, THERE IS NO WAY FOR ME TO AUTOMATICALLY LOCK ALL FOUR DOORS WHILE I AM DRIVING, SUCH AS IF I FEEL UNSAFE IN A LOCATION I AM DRIVING AND WANT TO IMMEDIATELY LOCK ALL THE DOORS WHILE IN THE DRIVERS SEAT (FOR EXAMPLE, SITTING AT A STOP LIGHT AND SOMEONE APPROACHES MY CAR). *TR
Engine and engine cooling, Dec 15, 2009
I OWN A 2004 HONDA PILOT AND WAS TOLD WHEN I GOT AN OIL CHANGE AT 90K THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. SEEMS LIKE THIS SHOULD BE A RECALLED PART IF IT IS THAT COMMON. *TR
Engine and engine cooling, Nov 18, 2009
I HAVE A 2004 HONDA PILOT. HONDA DEALER TECHNICIAN INFORMED ME THAT THE FRONT AND SIDE ENGINE MOUNTS ARE CRACKED AND NEED TO BE REPLACED. I NEVER HEARD OF THIS FROM ANYONE. I CHECKED INTERNET FOR OTHER HONDA OWNERS. THERE ARE A NUMBER OF REPORTING WITH THE SAME PROBLEM. SHOULD THIS NOT BE A PART DEFECT? *TR
Engine and engine cooling, Nov 17, 2009
TOOK 2004 HONDA PILOT IN FOR SCHEDULED 75,000 MAINTENANCE. TWO MOTOR MOUNT FAILURES. REPLACED FAILED PARTS. CHECKED ONLINE AND FOUND MANY REFERENCES TO IDENTICAL PROBLEM. *TR
Air bags, Oct 8, 2009
I OWN A 2004 HONDA PILOT. THE SEATBELT SENSOR SWITCH CAME ON AT AROUND 63K MILES. TOOK TO HONDA, THEY SAID PASSENGER SEAT AIRBAGS SENSOR IS DEFECTIVE AND THEY HAVE TO TAKE SEAT APART TO REPAIR. PROPOSED COST IS AROUND $500. HAVE NOT REPAIRED YET DUE TO COST. INQUIRED WITH OTHER OWNERS IN MY TOWN THAT OWN SAME CARE, MAKE AND MODEL YEAR 2004 AND 2005. 6 OTHER WOMEN IN MY TOWN HAVE HAD EXACT SAME PROBLEM WITH THEIR PILOT. I FEEL IT SHOULD BE A WARRANTED PART DUE TO IT BEING A LIFE SAFETY ISSUE OF A DEFECTIVE SENSOR ON THE PILOT. COMPLAINED TO LOCAL DEALERSHIP, HERB CHAMBERS HONDA, WESTBOROUGH, MA. THEY SAID THEY HAVE HAD SOME REPAIRS LIKE THAT BUT NOT ALOT AND IT IS NOT A RECALL PROBLEM. I WOULD LIKE IT INVESTIGATED TO SEE HOW MANY HONDA PILOTS HAVE HAD THIS PROBLEM AND IF IT SHOULD BE A HONDA COST FOR SUCH A DEFECT. HONDA DOESN'T NOT EVEN TELL YOU TO NOT LET ANYONE SIT IN THE PASSENGER SEAT INSPITE OF THE SENSOR BEING ON INDICATING A DEFECT. *TR
Structure, Oct 5, 2009
THE NOISE IN OUR CAR HAS PROGRESSIVE GOTTEN WORSE AND THEN WE STARTED HAVING ELECTRICAL ISSUES WITH OUR LOCKS AND LIGHTS IN OUR CAR. WE FINALLY FOUND OUT THAT THE DOOR SENSOR ON THE DRIVER SIDE DOOR WAS NO LONGER BEING "TURN-OFF" AS IT SHOULD BE. THIS IS APPARENTLY BECAUSE THE DOOR IS SLOWING SEPARATING FROM THE CAR. NOT NOTICEABLE FROM THE OUTSIDE. THE WORSE SYMPTOM IS WHEN MAKING RIGHT TURNS THE DOORS WOULD AUTOMATICALLY UNLOCK. THIS SEEMED PRETTY SCARY THINKING THE DOORS MIGHT OPEN. *TR
Engine and engine cooling, Sep 9, 2009
HONDA PILOT 2004; MOTOR MOUNTS FAILURE NOTED IN 8/09. *TR
Power train, Aug 24, 2009
2004 HONDA PILOT V-6 AUTOMATIC TRANSMISSION PREMATURE FAILURE CAUSING VEHICLE TO COME OUT OF GEAR WHEN ACCELERATING, TRANSMISSION TO SLIP WHEN CLIMBING HILLS OR ATTEMPTING TO PASS AND ALSO CAUSING THE TRANSMISSION TO LOCK UP WHEN TRAVELING AT ROAD SPEED. THIS PROBLEM WAS ADDRESSED IN RECALL ON OCTOBER 29, 2004 BUT ONLY INCLUDED A LIMITED VIN RANGE. VEHICLES WERE MANUFACTURED AFTER THE VIN RANGE WITH THE SAME TRANSMISSION AND THE SAME PROBLEMS BUT WERE NOT RECALLED AND HONDA DEALERS AND AMERICAN HONDA WILL NOT ACKNOWLEDGE THE ISSUE. THEY ARE HARD PRESSED TO EVEN ACKNOWLEDGE THE RECALL ITSELF UNLESS YOU TELL THEM YOU REALIZE THERE WAS A RECALL AND GIVE THEM THE DETAILS. *TR
Structure, Aug 16, 2009
I AND MY FAMILY HAVE BEEN LOYAL HONDA OWNERS SINCE 1984. IN THOSE 25 YEARS WE HAVE PURCHASED 8 HONDA AUTOMOBILES. UNTIL RECENTLY THE SERVICE AND SUPPORT PROVIDED BY HONDA AND ITS DEALERS HAS BEEN EXCEPTIONAL. THAT WAS ALL UNTIL OUR MOST RECENT VEHICLE, A 2004 HONDA PILOT. IT IS A VEHICLE MY WIFE AND I LOVE BUT ONE THAT HAS HAD A HIGH LEVEL OF IRRITATING SMALL PROBLEMS. THE LATEST PROBLEM INVOLVES THE MOUNTING STRUCTURE FOR THE REAR LICENSE PLATE. THE METAL HOLDING THE TWO WELDED ON MOUNTING NUTS IS SO THIN THAT AFTER SEVERAL YEARS OF VIBRATING THE METAL BACKING SIMPLY BREAKS AWAY. IN SEEKING A REPAIR TO THE PROBLEM MY LOCAL HONDA DEALER HAD NO CLUE AS TO HOW TO REPAIR THE PROBLEM AND HIS ONLY REMEDY WAS TO SEND ME TO A LOCAL RETAIL BODY SHOP FOR A $234.00 REPAIR. MY LOCAL DEALER INDICATES HE WAS NOT ABLE TO OBTAIN REPAIR SUPPORT FROM THE FACTORY BECAUSE THESE PROBLEMS ARE DUE TO 'THE USE OF HEAVY LICENSE PLATE HOLDERS'. IN RESPONSE TO THAT DEFENSE LET ME STATE THE FOLLOWING: 1.RESEARCH ON THE INTERNET QUICKLY REVEALS THAT THE HONDA PILOTS HAVE HAD THIS PROBLEM FOR SEVERAL YEARS. DOZENS OF HONDA OWNERS HAVE HAD THE SAME PROBLEM. 2.HONDA REGIONAL REPRESENTATIVES HAVE ACCEPTED RESPONSIBILITY IN SOME CASES AND NOT IN OTHERS. 3.THE 'HEAVY LICENSE PLATE FRAME' BEING BLAMED IS AN ITEM SUPPLIED BY THE DEALER AT TIME OF PURCHASE AND DOES NOT REPRESENT AN EXTRA HEAVY BURDEN. 4.THE LICENSE PLATE HAS VIBRATED UPON CLOSING THE REAR HATCH FROM DAY ONE OF PURCHASE. IT IS THE NATURE OF THE DESIGN USING ONLY TWO MOUNTING POINTS. 5.THE FACT THAT THE LICENSE PLATE AND FRAME CAN SUDDENLY FALL FROM THE VEHICLE AND BOUNCE INTO THE FOLLOWING TRAFFIC REPRESENTS A SAFETY HAZARD WHICH HONDA SHOULD HAVE WARNED OWNERS OF WHEN THEY FIRST DISCOVERED THIS PROBLEM. *TR
Power train, Aug 7, 2009
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE MADE A CLUNKING SOUND AND WAS TOWED TO THE DEALER. THE DEALER EXAMINED THE VEHICLE AND STATED THAT THE TRANSMISSION LOCKED UP. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED A RECALL; HOWEVER, HER VIN WAS EXCLUDED. SHE STATED THAT THIS WAS A SAFETY HAZARD AND THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS 04V176000. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB
Latches/locks/linkages, Aug 7, 2009
3 OF 4 ELECTRONIC DOOR LOCKS UNRESPONSIVE ONE BY ONE, ALMOST SIMULTANEOUSLY (WITHIN A MONTH OR TWO), EACH DOOR LOCK BECAME UNRESPONSIVE TO THE MASTER/DRIVER'S SEAT CONTROLS. ALSO DO NOT WORK USING KEY FOB. DOORS MUST BE MANUALLY LOCKED AND UNLOCKED AND KEY DOES NOT WORK IN FRONT PASSENGER DOOR TO LOCK OR UNLOCK. THE ONLY DOOR LEFT WHERE THE LOCK WORKS PROPERLY IS THE DRIVER DOOR. THE "BROKEN" LOCKS SOUND LIKE THEY ARE WORKING, BUT THEY DO NOT MOVE. DEALER WANTS $200 PER DOOR TO FIX. *TR