2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints
544 reports, newest first.
Air bags, May 14, 2020
PASSENGER SIDE AIRBAG DEPLOYED WHILE VEHICLE IN OPERATION. MY HUSBAND WAS DRIVING ON THE FREEWAY, 65 MPH, NO IMPACT, NOTHING HIT OUR CAR, NO REASON. I WAS SITTING IN PASSENGER SEAT. THE AIRBAG BLEW, SOME BURNING AND BRUISING TO MY ARM, EAR IS RINGING. NO REASON FOR THE AIRBAG TO DEPLOY! VERY DANGEROUS. CALLED HONDA, CAR [XXX]. WE'VE HAD OUR FRONT AIRBAGS RECALLED. DO THE SIDES HAVE PROBLEMS TOO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Feb 4, 2020
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE CENTER MEDIAN. THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT BLACK SMOKE WAS EMERGING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING OIL PRESENT. THE VEHICLE WAS RE-STARTED BUT LACKED FORWARD MOMENTUM. THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED BY AN INDEPENDENT MECHANIC PREVIOUSLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,300.
Power train, Jan 27, 2020
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 45MPH THE VEHICLE MADE A GRINDING SOUND AND THE RPM'S FELL WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION THE CONTACT HAD ASSOCIATED RECALL NHTSA CAMPAIGN NUMBER: 04V176000(POWER TRAIN) WITH THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 203,300.
Suspension, Structure, Jan 25, 2020
2004 HONDA PILOT DRIVER SIDE REAR SUBFRAME CROSSMEMBER RUSTED AND FALLING APART. STARTED TO RUST AROUND 2010 THEN WORST AT 2019. ONLY THE DRIVER SIDE IS RUSTED AND BAD. THE PASSENGER SIDE HAS NO ISSUES.
Structure, Dec 16, 2019
WENT TO GET A OIL CHANGE FOR MY CAR AT AN AUTO REPAIR SHOP AND THE TECH SHOWED ME THE RUST ON THE SUB FRAME, ESPECIALLY AROUND THE REAR MOUNT. THE RUST WENT THROUGH THE FRAME AND THERE IS A BIG HOLE AROUND THE DRIVER SIDE REAR MOUNT. I WAS TOLD THIS HAPPENED TO SOME OTHER HONDA PILOT.
Structure, Visibility/wiper, Dec 9, 2019
WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.
Seats, Dec 3, 2019
UPON ENTERING THE VEHICLE AND SITTING IN THE DRIVER'S SEAT, I HEARD A LOUD POP AND THEN NOTICED THAT THE SEAT WAS EXTREMELY LOOSE AND WOULD ROCK BACKWARDS AS IF SOMETHING WAS BROKEN. I REMOVED THE SIDE COVER AND FOUND THAT THERE WAS A FAILED SEAT MOUNT BRACKET THAT HAD BROKEN IN HALF. THE VEHICLE IS CURRENTLY UNDRIVEABLE UNTIL THE SEAT IS FIXED SINCE THE SEAT SWAYS BACKWARDS ON ACCELERATION WHICH COULD LEAD TO AN ACCIDENT. I AM NOT AWARE OF ANY ACTIVE RECALL FOR THIS ISSUE BUT I BELIEVE IT SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN!
Seats, Nov 15, 2019
WHEN ACCELERATING AWAY FROM A STOP LIGHT, I HEARD A "POP" SOUND AND MY DRIVER SEAT SUDDENLY HAD A "ROCKING" ISSUE. THE DRIVER SEAT NOW ROCKS BACKWARD WHEN ACCELERATING, AFTER RESEARCHING ONLINE AND DOING A VISUAL INSPECTION I FOUND THAT A METAL "L" SHAPED BRACKET THAT MOUNTS THE SEAT BOTTOM TO THE SEAT FRAME HAS SHEARED OFF AT THE RIVET POINTS. THIS CREATES A HAZARD WHEN DRIVING AND I FEAR IN A CRASH, THE SEAT COULD BECOME UNATTACHED FROM VEHICLE INTERIOR COMPLETELY PUTTING OCCUPANT AT INCREASED RISK OF INJURY OR DEATH FROM AIRBAG DEPLOYMENT OR EJECTION FROM VEHICLE! DURING AN ONLINE SEARCH, I FOUND SEVERAL OTHER REPORTS OF THE SAME ISSUE TO NHTSA...THOSE REPORT NUMBERS ARE 1058303; 10578612; 10567737; 10541789; 10505250; 10489089; 10488805; 10466947; 10455702. I CONTACTED HONDA AND WAS TOLD SINCE THE WARRANTY WAS EXPIRED, THERE WAS NOTHING THEY WOULD DO. THIS IS A SAFETY HAZARD!!! WHY DOES SOMEONE HAVE TO BE KILLED BEFORE THE ISSUE IS FIXED?!? WITH SO MANY REPORTS ALREADY BEING LOGGED STATING THIS SAME PROBLEM, I WOULD THINK SOMETHING WOULD BE DONE ABOUT IT. THIS IS JUST AS DANGEROUS AT THE AIRBAG ISSUE THAT RESULTED IN A RECALL.
Visibility, Nov 6, 2019
IN MAY 2013 I RECEIVED A LETTER STATING THAT THE SUNROOF HAD A DEFECT. CLAIM #[XXX] WAS OPENED AND I WAS DIRECTED TO S & C IN HIAWATHA (319-393-2591) AND ON MAY 31, 2013, I TOOK MY VEHICLE IN FOR THE RECALL. THE SUNROOF STARTED TO LEAK WHEN IT RAINED SO I HAD IT CHECKED BY SAFELITE AUTO GLASS WHO INSPECTED THE DRAIN TUBES AND CONFIRMED THEY WERE NOT CLOGGED. I TRIED TO CONTACT S & C TO CORRECT THE ISSUE WITH THE WEBASTO SUNROOF AND THE BUSINESS WAS CLOSED. I CONTACTED WEBASTO TO SEE IF THEY COULD CONFIRM THAT THE SERVICE CENTER (S & C) HAD ACTUALLY REPLACED THE SUNROOF. WEBASTO DIRECTED ME TO THE NEXT NEAREST SERVICE CENTER, MID IOWA TRUCK & UPHOLSTERY, 1628 S. DUFF AVENUE, AMES, IA 50010 (515-232-4343) WHICH IS 2-HOURS AWAY AND WEBASTO COULD NOT GUARANTEE THAT THE SERVICE CALL WOULD BE COVERED UNDER THE WARRANTY. WHEN DRIVING THE VEHICLE YOU CAN HEAR AN INCREASE IN THE AIR COMING THROUGH THE SUNROOF. I FREQUENTLY TRANSPORT MY GRANDDAUGHTER AND I'M CONCERNED THAT THE GLASS MAY COME OUT OF ITS FRAME AS STATED IN THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, Oct 24, 2019
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE ACCELERATING AND BRAKING, THE DRIVER'S SEAT UNINTENTIONALLY MOVED FORWARD AND BACKWARDS. SPREEN HONDA (25050 REDLANDS BLVD, LOMA LINDA, CA 92354, (909) 799-7070) WAS CONTACTED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOUNTING BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
Power train, Oct 21, 2019
CAR WOULD NOT. MOVE IN ANY GEAR, LET SIT OVER NITE STARTED CAR AND MADE IT HOME WITH NO PROBLEM
Exterior lighting, Oct 7, 2019
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SCHOMP HONDA (303-798-1500, LOCATED AT 1003 PLUM VALLEY LN, HIGHLANDS RANCH, CO 80129) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 204,000.
Other or unspecified, Aug 23, 2019
CONVERTOR SPITTING METAL WHICH LEAD TO MY TRANSMISSION GOING BAD.
Power train, Aug 20, 2019
SEEMS TO SHUDDER .. LIGHT ACCELERATION SHUDDERS, LEAVES THEN COMES BACK AGAIN .
Power train, Jul 5, 2019
I WAS DRIVING WIT MY FAMILY IN THE CAR POOL LANE WHEN WITHOUT WARNING MY VEHICLE STARTED BRAKING HARD AND ACCELERATING, BACK AND FORTH, LUCKILY THERE WASN'T TOO MUCH TRAFFIC OR MOST LIKELY THIS SITUATION COULD HAVE CREATED A SERIOUS ACCIDENT . I GOT OFF THE FREEWAY AND NOTICE THE TRANSMISSION MUST BE STUCK IN 2ND OR 3RD GEAR. I DOUBT MY HONDA PILOT IS AN ANOMALY, SINCE THERE'RE LOT OF VIDEOS ONLINE ABOUT THIS VEHICLES TRANSMISSION ISSUES.
Seats, Jun 21, 2019
ON 06/21/2014, I WAS ENTERING MY VEHICLE WHEN A BRACKET CONNECTED TO THE ADJUSTER ASSEMBLY (PART# 81630-S3V-A30) BROKE. THIS OCCURRED ON THE DRIVERS SEAT. DUE TO THIS, THE SEAT WAS NO LONGER SECURE TO THE FLOORBOARD AND STARTED ROCKING BACK AND FORTH. I SEARCHED HONDA PART RECORDS AND I WAS UNABLE TO FIND A SPECIFIC PART NUMBER ASSIGNED TO THIS BRACKET. THE VEHICLE WAS PARKED AT THE TIME OF THE BREAK. BUT, WHILE DRIVING THE VEHICLE THE SEAT WAS UNSTABLE AND HARD TO KEEP IT STILL. A SEARCH OF NHTSA RECORDS FOUND THE FOLLOWING COMPLAINTS REGARDING THE SAME ISSUE - 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702. I TOOK PICTURES OF THE BROKEN BRACKET. IT APPEARS METAL FATIGUE MAY BE AN ISSUE.
Seats, May 23, 2019
THIS AFTERNOON AS I ENTERED MY CITY STREET PARKED, 2004 HONDA PILOT, FROM THE DRIVER'S SIDE, I HEARD A LOUD SNAPPING SOUND AS I SAT DOWN. THE DRIVER'S SEAT, SIMULTANEOUSLY WITH THE SOUND, ROCKED BACK, OBVIOUSLY NO LONGER SECURELY MOUNTED. UPON INSPECTION I FOUND THE FRONT LEFT 'L' SHAPED SEAT MOUNTING BRACKET HAD SHEARED IN TWO, IN LINE WITH THE TWO HOLES THAT THE SECURING RIVETS PASS THROUGH. THE BRACKET FAILED AND TORE, APPARENTLY THE METAL IS NOT THICK ENOUGH TO RESIST THE FORCES PLACED ON THE SEAT. PERHAPS RELATED TO THE SIZE OF THE RIVET HOLES.
Power train, May 23, 2019
INTENSE SHUDDER EMANATING FROM UNDERNEATH THE CAR CAUSING THE WHOLE CAR TO SHAKE. TYPICALLY OCCURS BETWEEN 20-30 MPH DURING SLIGHT ACCELERATION. ABATES SOMEWHAT IF TAKE FOOT OFF OF ACCELERATOR. FROM MY READING, THIS APPEARS TO BE A VERY COMMON ISSUE INVOLVING THE TORQUE CONVERTER.
Power train, May 8, 2019
TORQUE CONVERTERS GET STUCK AND CAUSES VEHICLE TO "SHUDDER" OR VIBRATE QUITE BADLY IN THE 40-50 MPH RANGE.
Power train, Apr 5, 2019
OK THE VEHICLE STALLS ON HILLS, BECOMING NEARLY IMPOSSIBLE TO PROCEED, AND SIMULTANEOUSLY EMITS A GRINDING-SCRAPING SOUND SEEMING TO COME FROM THE FRONT-END PORTION OF THE UNDERCARRIAGE. SO, FAR IT HAS ALWAYS MANAGED TO CONTINUE RUNNING/MOVING FORWARD DURING AND AFTER. IT JUST FEELS LIKE THE AUTOMATIC TRANSMISSION IS BADLY, AND NEAR THE END OF SLIPPING/FAILING. I LOOKED UP IT'S VALUE ON A WEBSITE, AND A WARNING BOX POPPED UP NOTIFYING ME THAT MY PILOT'S YEAR MAKE & MODEL HAS 6 SEPARATE MANUFACTURER'S RECALLS. UPON LOOKING FURTHER, I SEE THAT-INDEED-ONE RECALL IS FOR THE AUTOMATIC TRANSMISSIONS! THEN, WHEN I DID ANOTHER SEARCH, SPECIFIC TO MY VIN #, I SAW THAT MY PARTICULAR PILOT DOES NOT HAVE ANY RECALL ON IT. YET, NOW, THE TRANSMISSION IS FAILING, AND I ONLY JUST PURCHASED MY CAR AT THE END OF JANUARY, 2019....I WANT TO AT LEAST MAKE MY BEST EFFORT TO COMPLETE THE PROCESS OF ATTEMPTING TO GET A TRANSMISSION RECALL ON MY CAR-SINCE I NOW THAT OTHER 2004 HONDA PILOTS HAVE GOTTEN ONE. I AM FILING MY COMPLAINT TODAY BASED UPON THAT KNOWLEDGE, DESPITE THE HIGH MILAGE ACCUMULATED ON MY SPECIFIC PILOT. THERE'VE BEEN ABOUT 10 SEPARATE OCCURANCES OF THE STALLING-GRINDING TRANSMISSION "DEATH THROES" SINCE I ACQUIRED IT, ALL TOOK PLACE AT LOW SPEEDS ON URBAN STREETS, AND HALF *5 OR 6 TIMES) HAPPENED WHILE DRIVING UP A LARGE HILL, THE REST ON FLAT CITY STREETS. I HOPE THIS IS SUFFICIENT INFO FOR THIS COMPLAINT TO BE PROCESSED. THANKS
Fuel/propulsion system, Mar 11, 2019
FUEL TANK WILL NOT ACCEPT FUEL IN A TIMELY MATTER, ACTS AS THOUGH THERE IS A PLUG IN THE TANK.
Fuel/propulsion system, Feb 25, 2019
FUEL TANK-- THE FUEL TANK WILL NOT FILL AT A NORMAL RATE, IT CONTINUES TO SHUT OFF AS IF THE TANK IS FULL. VERY ANNOYING AS IT TAKES LOTS OF TIME TO FILL THE TANK PLEASE ADVISE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Suspension, Feb 18, 2019
RINSING WITH WATER OF THE UNDERCARRIAGE AFTER EXPOSURE TO SALTED ROADS AFTER SNOWFALL (ROUTINE PRACTICE) I NOTICED FLAKES OF RUST BENEATH THE REAR OF THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO OBSERVE EXTENSIVE CORROSION OF THE CROSS MEMBER THAT THE REAR SUSPENSION STRUTS ARE ATTACHED TO. THE REAR DRIVER SIDE AREA WHERE THE STRUT IS CONNECTED IS CORRODED TO THE EXTENT WHERE THE MOUNT IS PARTIALLY EATEN AWAY AND A LARGE HOLE HAS FORMED. THE OTHER STRUT MOUNTING AREA IS CHARTING THE SAME COURSE AND IS SUBSTANTIALLY CORRODED. SHOULD A STRUT DISCONNECT FROM THE VEHICLE A LOSS OF CONTROL WOULD OCCUR. THE APPROXIMATE MILEAGE OF THE VEHICLE IS 107000. NO OTHER PARTS OF VEHICLE APPEAR TO BE CORRODED TO A LEVEL APPROACHING THE REAR. I WILL LOOK AT THE FRONT END TO INSPECT MORE CLOSELY FOR CORROSION DAMAGE AND TO TAKE PICTURES. VEHICLE WAS PARKED (STATIONARY) WHEN THE CORROSION WAS OBSERVED.
Power train, Feb 7, 2019
PURCHASED A 2004 HONDA PILOT USED AT 136K MILES. WITHIN A WEEK OF DRIVING THE CHECK ENGINE LIGHT CAME ON. ENGINE CODES P0700, P0705, P0740 WERE ALL PRESENT, WHICH ARE ALL IN RELATION TO THE AUTOMATIC TRANSMISSION. THE TRANSMISSION SHOP CONFIRMED THAT THIS IS A COMMON ISSUE ACROSS HONDA & ACURA VEHICLES IN THE '03-'04 RANGE (SEE 2003-2004 ACURA MDX SERVICE BULLETIN 06-003). A DESIGN FLAW IN THE TORQUE CONVERTER CAUSES IT TO BREAK DOWN & SHED METAL FRAGMENTS, WHICH COMPROMISES THE REST OF THE TRANSMISSION. THE ONLY REAL FIX IS TO REBUILD OR REPLACE THE TRANSMISSION. HONDA AMERICAS CUSTOMER SERVICE REFUSED TO REVIEW MY CASE ANY FURTHER, EVEN UNDER GOODWILL CONSIDERATION.
Steering, Electrical system, Dec 30, 2018
KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.