2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints
544 reports, newest first.
Seats, Jan 17, 2008
SEAT WARMER BURNED A HOLE IN DRIVERS SEAT WHILE I WAS DRIVING THE VEHICLE. IT IS A VERY COLD DAY HERE AND I HAVE LOTS OF LAYERS ON SO I DID NOT FEEL THE BURN FOR A WHILE. WHEN I FELT IT BURN ME AND SMELLED THE LEATHER BURNING I SHUT OFF THE SEAT WARMERS. THE DEALER TELLS ME IT WILL COST $800 TO BE REPLACED. YIKES - WHAT IF THE SEAT WARMER ACCIDENTALLY GETS TURNED ON WHEN I AM OUTSIDE MY VEHICLE - WHEN IT IS BELOW ZERO OUTSIDE I WARM UP MY CAR FOR ABOUT 20 MINUTES -WILL MY CAR CATCH ON FIRE? *TR
Fuel system, Gasoline, Jan 4, 2008
VTM-4 LIGHT AND CHECK ENGINE LIGHT ILLUMINATING. WAS TOLD THAT GAS CAP BEING LOOSE MAY CAUSE THIS TO HAPPEN BUT I HAVE BEEN ENSURING THAT IT IS PROPERLY SEATED EVERY TIME I REFIL THE VEHICLE.*CN
Exterior lighting, Dec 12, 2007
HEAD LIGHTS BURN OUT EVERY 2-3MO.S DARREL WALTRIP TELLS ME THERE IS NOTHING THEY CAN DO AND THAT THEY KNOW OF NO RECALLS ON THE VERY EXPENSIVE HALOGEN LIGHTS. I HAVE SPENT APPROX. 200.00 DOLLARS ON HEADLIGHT REPLACEMENT. I THINK THIS WOULD WARRANT A FREE CHECK AND REPAIR OF THE PROBLEM. *TR
Electrical system, Nov 23, 2007
WHILE DRIVING, THE CAR WENT IN TO FOUR-WHEEL DRIVE AND MALFUNCTION INDICATOR LIGHT WENT ON, AND STAYED ON EVEN AFTER THE CAR WAS RESTARTED. I TOOK IT IN TO THE DEALER, WHO REPLACED THE KNOCK SENSOR HARNESS WIRING DUE TO RODENT DAMAGE. *TR
Seat belts, Nov 13, 2007
ON SUNDAY NIGHT MY 9 YEAR OLD CHILD WAS SITTING IN THE BACK SEAT OF MY HONDA PILOT. WHEN SHE TRIED TO PUT HER SEAT BELT ON IT GOT CAUGHT AROUND HER NECK. SHE THEN TURNED TO TRY AND FIX IT AND IT GOT WRAPPED AGAIN. IT LOCKED AROUND HER NECK AND WOULD NOT RELEASE. EVEN AS I TRIED TO LIFT HER TO GET ROOM AROUND HER NECK THE BELT KEPT TAKING IN THE SLACK. SHE HAD TO BE CUT OUT OF THE SEAT BELT BY A ONLOOKER WHO HAD A KNIFE. BY THAT POINT SHE HAD QUIT BREATHING. SHE HAD TO BE HOSPITALIZED AND HAVE NUMEROUS TESTS RUN ON HER TO ACCESS HER CONDITION. SHE HAS MASSIVE SWELLING TO HER FACE AND HER RIGHT EYE WAS SWOLLEN COMPLETELY SHUT. SHE HAS BROKEN BLOOD VESSEL FROM HER NECK UP ALL OVER HER FACE AND EVEN IN THE BACK OF HER THROAT. SHE HAS SO MANY BROKEN BLOOD VESSEL IN HER EYES THAT YOU CANNOT EVEN SEE THE WHITES OF HER EYES. AT THE TIME ALL OF THIS HAPPENED THE TRUCK WAS AT A STAND STILL IN A FAST FOOD DRIVE THROUGH. *TR
Suspension, Service brakes, Hydraulic, Nov 13, 2007
IN APPROXIMATELY EARLY 2006, I NOTICED THE FRONT WHEELS WOULD SHIMMY WHEN I APPLIED THE BRAKES AT HIGHER SPEEDS. TYPICALLY IT WOULD OCCUR AS I WAS DRIVING DOWN STEEPER GRADES IN THE MOUNTAINS. I BROUGHT THIS TO THE ATTENTION OF THE HONDA DEALER IN APRIL 2006 WHEN THE VEHICLE HAD 35,418 MILES. THE HONDA DEALER DISMISSED IT AND SAID IT WAS PROBABLY DUE TO THE FRONT WHEEL STILL WANTING TO PROVIDE POWER WHILE THE BRAKES WERE APPLIED. CONSEQUENTLY, THE BRAKE SYSTEM CHECKED OUT FINE DURING THEIR INSPECTION. UNFORTUNATELY, THE PROBLEM STILL PERSISTS AND IS GETTING WORSE. I'VE ALSO NOW NOTICED THE PROBLEM WHEN I DRIVE ON FLATTER SURFACES AS WELL. THE PROBLEM IS MOST NOTICEABLE WHEN STOPPING AT SPEEDS OVER 50 MPH AND IS EVEN MORE PRONOUNCED WHEN DRIVING DOWN HILLS. MY CONCERN AT THIS POINT IS THAT THE VEHICLE WILL BECOME UNSTABLE BECAUSE OF THE EXCESSIVE SHIMMY THAT OCCURS IN THE FRONT WHEELS WHILE BRAKING AT HIGHER SPEEDS OR ON AN INCLINE. *TR
Seat belts, Oct 3, 2007, crash
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE RETRACTABLE REAR SEAT DISLODGED AND SLASHED THE FACE OF THE REAR PASSENGER. THE REAR PASSENGER SUSTAINED A CONCUSSION. A POLICE REPORT WAS FILED. AS OF OCTOBER 3, 2007, THE DEALER AND MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Child seat, Sep 29, 2007
I BUCKLED MY 3 MONTH OLD SON INTO HIS BRITAX MARATHON CAR SEAT. I MADE A WIDE LEFT TURN AND ALL OF A SUDDEN HE STARTED TO SCREAM. I PULLED OVER AND PARKED MY CAR AND GOT OUT TO CHECK ON HIM. HE HAD SLID OUT FROM UNDER THE STRAP AND WAS LAYING PERPENDICULAR TO HIS SEAT. HE WAS UNINJURED, BUT WHEN I CALLED BRITAX TO TELL THEM, THEY WERE UNCONCERNED AND BLAMED ME. I KNOW HOW TO PUT HIM IN HIS CAR SEAT. I KNOW I TIGHTENED THE STRAPS, THEY SOMEHOW LOOSENED AND HE WAS ABLE TO SLIDE UNDER THEM. *JB
Engine and engine cooling, Vehicle speed control, Aug 1, 2007, crash
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE CONTACT'S WIFE PULLED INTO A PARKING SPACE AT 5 MPH, WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD AND THE ENGINE REVVED. THE CONTACT DROVE OVER A CURB AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND TWO OCCUPANTS WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT HAS YET TO TAKE THE VEHICLE TO THE DEALER OR A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 22,000. THE BRAKES WOULD NOT STOP THE VEHICLE. THE VEHICLE HAD A DEFECTIVE AIR CONTROL VALVE AND THROTTLE. THE CONSUMER STATED HE EXPERIENCED THE PROBLEM 1 YEAR PRIOR TO THE ACCIDENT. THE VEHICLE WAS TOTALED. UPDATED 09/18/07. *JB
Air bags, Mar 29, 2007
ON EVENING OF 3-25-07, AIRBAG LIGHT CAME ON. 3-27-07, WENT TO DEALER -COMPUTER OUT. PART ORDERED-TO BE IN 3/29. COME PICK UP CAR. DID SO - DROVE IN FEAR. 3/29- PART NOT IN UNTIL 4/3. TOLD NO RENTAL CAR AS CAR IS DRIVABLE (UNDER WARRANTY). CALLED NATIONAL/ZONE - AGREED WITH THIS. TOLD CAR IS DRIVABLE. WOULD NOT TELL ME CAR IS SAFE BUT THAT IS HONDA'S POLICY. THAT IF THE CAR IS DRIVABLE - THEY DO NOT GIVE A RENTAL. SO- TO ME - HONDA IS SAYING MY LIFE AND THAT OF MY FAMILY IS NOT THEIR PROBLEM AND IT'S UP TO ME TO GET A RENTAL. THE CAR IS DRIVABLE BUT NOT SAFE AND POSSIBLY DANGEROUS. I AM THE MEDICAL PROVIDER FOR A LARGE BRAIN INJURY REHAB FACILITY. I DON'T WANT TO HAVE MORE CLIENTS DUE TO HONDA'S POLICY!!! IF THE CAR IS UNSAFE OR DANGEROUS - IT IS NOT DRIVABLE!!!! A RENTAL CAR SHOULD BE SUPPLIED. I WOULD LIKE TO SEE HONDA HELD ACCOUNTABLE FOR THEIR POLICY AND FEEL THAT IT GOES AGAINST NHTSA BELIEFS. AIRBAGS ARE THEIR FOR A REASON BUT HONDA DOESN'T FEEL THEY ARE NECESSARY. *JB
Power train, Feb 26, 2007
WHILE DRIVING ON THE HWY, 4 WHEEL DRIVE ON HONDA, PILOT 2004, AUTOMATICALLY ENGAGED. WHEN I TRIED TO SLOW DOWN AND PULL OVER, THE CAR JERKED AND STARTED TO KNOCK. I HAD TO SPEED UP AGAIN TO 60 MPH AND THE SOUND WENT AWAY. I PUSHED THE 4 WHEEL DRIVE BUTTON ON THE DASHBOARD AND NO HELP. I FINALLY SLOWLY SLOWED DOWN THE CAR. THE 4 WHEEL DRIVE (VT-4) LIGHT WENT OFF, BUT THE AUTOMATIC TRANSMISSION LIGHT IS STILL ON. *NM
Electrical system, Jan 23, 2007, crash
TL* - THE DRIVER THOUGHT SHE PUT THE A 2004 HONDA PILOT IN PARK, IN A DRIVEWAY WHICH SITS ON A HILL. THE DRIVER REMOVED THE KEY FROM THE IGNITION. THE CONTACT LATER FOUND THAT THE VEHICLE HAD ROLLED DOWN THE HILL AND HIT AN OBJECT. THE CONTACT DISCOVERED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT DROVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS DIAGNOSED AS HAVING A BAD IGNITION SWITCH. THE CONTACT STATED THE KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN NEUTRAL. *AK UPDATED 2/22/2007 - THE MANUFACTURER REFUSED TO FIX THE VEHICLE FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM
Structure, Nov 12, 2006
THERE IS A AUDIBLE VIBRATION IN MY '04 HONDA PILOT WHEN I DRIVE AT ABOUT 1400 RPM. IT SOUNDS LIKE A STRONG WIND NOISE, LIKE SOME SORT OF COVER VIBRATING. IT IS INTERMITTENT. ONCE THE RPM GOES BEYOND 1600RPM, THESE VIBRATIONS RARELY HAPPEN. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE ENTIRE EXHAUST LINE, INCLUDING THE CATALYTIC CONVERTER. THE VIBRATIONS CONTINUE TO HAPPEN. THE VIBRATION SEEMS TO COME FROM THE UNDERBELLY OF THE CAR, RIGHT IN FRONT OF THE PASSENGER COMPARTMENT. *JB
Steering, Power train, Structure, Wheels, Nov 10, 2006
STEERING WHEEL SHAKE. BOUNCES IN HAND. CABIN NOISE/VIBRATION. *NM
Electrical system, Nov 8, 2006
SMOKE FROM THE DASH WAS NOTED. IT CAME FROM THE JUNCTION OF THE INSTRUMENT PANEL AND THE UPPER PART OF THE STEERING COLUMN. THE SMELL OF BURNT PLASTIC REMAINED IN THE CAR FOR ~4 HOURS. THE CAR WAS TAKEN TO A HONDA DEALER (FAIRFEILD HONDA - WILLIAMSPORT, PA). IT HAS BEEN THERE FOR 4 1/2 WEEKS AND THEY HAVEN'T BEEN ABLE TO FIND THE CAUSE? *JB
Seat belts, Aug 13, 2006
AS A CHILD PASSENGER SAFETY INSTRUCTOR I WANT TO INFORM YOU ABOUT THE SAFETY BELT SYSTEMS IN THE HONDA PILOT, ACURA MDX, TOYOTA SIENNA AND ANY OTHER VEHICLE WITH THE CENTER SEATING POSITION LAP/SHOULDER BELT EXTENDING FROM THE INTERIOR ROOF OF THE VEHICLE. ALTHOUGH LAP/SHOULDER BELTS PROVIDE UPPER BODY PROTECTION, THESE BELTS DO NOT FIT CHILDREN AND SOME ADULTS PROPERLY. EVEN CHILDREN USING BACKLESS BOOSTERS DO NOT FIT PROPERLY IN THE BELT SYSTEM. I DO NOT HAVE EVIDENCE OF ANY INJURIES OR DEATHS AT THIS TIME. IT IS MY OBSERVATION, BOTH PERSONALLY AND PROFESSIONALLY, THE MANUFACTURERS NEED TO REDESIGN THIS SEAT BELT SYSTEM. *NM
Equipment, Aug 9, 2006
CONSUMER WOULD LIKE REIMBURSEMENT FOR TWO TIRES REPLACED ON A 2004 HONDA PILOT. *KB THE CONSUMER MECHANIC NOTICED UNEVEN TREAD WEAR ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO THE TIRE DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THE CONSUMER THAT SHE DEFINITELY NEEDED NEW TIRES BUT THAT THERE WAS NOTHING THEY COULD DO OTHER THAN SELL HER NEW TIRES. THE TIRE WERE ONLY TWO YEARS OLD. THE CONSUMER PURCHASE NEW TIRES ELSEWHERE FOR A BETTER PRICE. THE CONSUMER MECHANIC STATED THAT LOW TIRE PRESSURE COULD CAUSE WEAR. THE MECHANIC CHECKED THE OTHER TWO TIRES PRESSURE AND DISCOVERED THAT THE TIRES WERE UNDERINFLATED AT 32 PSI. THE PRESSURE IN THE DOORJAMB OF THE VEHICLE ALSO INDICATED 32 PSI. THE MECHANIC LOOKED ON THE TIRE AND SAW THAT THE MAX PSI WAS 44 AND INFORMED THE CONSUMER THAT SHE SHOULD MAINTAIN 40 PSI, NO LESS. *NM
Service brakes, Hydraulic, Aug 8, 2006
SEVERE BRAKE SHUDDERING AND STEERING SHAKE WHEN BRAKING FROM HIGHWAY SPEEDS (WITHOUT ENGAGING ABS). RESURFACED ROTORS, PROBLEM PERSISTS AND HAS MAGNIFIED. *JB
Suspension, Apr 1, 2006
MY 2004 HONDA PILOT HAS A CONTINUOUS VIBRATING PROBLEM AT 75 MPH. SEVERAL SOLUTIONS HAVE BEEN ATTEMPTED, BUT NOTHING FIXES THIS PROBLEM. *NM
Steering, Mar 21, 2006
2004 HONDA PILOT. STEERING WHEEL VIBRATION AT SPEEDS 75 MPH. CAN'T BE REMEDIED WITH BALANCE OF TIRES. MANY PILOT OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE. *JB
Vehicle speed control, Feb 15, 2006
DT*: THE CONTACT STATED AFTER BACKING OUT OF THE DRIVEWAY, THE VEHICLE WAS PUT IN DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED MULTIPLE TIMES. WHEN THE VEHICLE RESPONDED IT SURGED FORWARD. THE ACCELERATOR PEDAL CONTINUED TO STICK. AT 1034 MILES, THE DEALERSHIP DETERMINED THE PEDAL WAS STICKING AND CLEANED THE THROTTLE BODY. THE DEALERSHIP STATED THE MANUFACTURER WAS MAKING AN UPGRADE FOR THE COMPONENT. WHEN THE UPGRADE WAS AVAILABLE, IT WAS INSTALLED. TWO MONTHS LATER THE ACCELERATOR PEDAL STARTED STICKING AGAIN. THE DEALERSHIP REPLACED THE GASKET AND CLEANED THE THROTTLE BODY AT 3395 MILES. THE VEHICLE WORKED PROPERLY IN WARMER CONDITIONS. THE ACCELERATOR PEDAL BEGAN STICKING WHILE DRIVING 9 MONTHS AFTER THE PREVIOUS REPAIR. THE THROTTLE BODY WAS CLEANED AGAIN, THE MECHANIC STATED THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS TO BE TAKEN HOME. THE VEHICLE BEGAN TO ACCELERATE ON A BRIDGE AND THE CONTACT HAD TO DRIVE IN ONCOMING TRAFFIC TO AVOID HITTING OTHER VEHICLES. WHEN THE VEHICLE WAS OFF THE BRIDGE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND TURNED THE IGNITION OFF. THE MECHANIC FROM THE DEALERSHIP RETRIEVED THE VEHICLE FROM THAT LOCATION AND DETERMINED IT TOOK 2 FEET TO STOP THE VEHICLE. A NEW THROTTLE BODY WAS INSTALLED. THE MANUFACTURER DETERMINED IT WAS AN ENVIRONMENTAL PROBLEM AND THE THROTTLE BODY WOULD HAVE TO BE CLEANED EVERY 15,000 MILES. THE THROTTLE BODY HAD BEEN REPLACED TWICE IN 16,000 MILES. IN AN EFFORT TO IMPROVE THE VEHICLE, A NEW CABLE WAS INSTALLED TO THE THROTTLE BODY 2 DAYS AGO, ALTHOUGH THERE ARE NO CURRENT PROBLEMS.
Service brakes, Hydraulic, Jan 20, 2006, crash
WHILE GOING AT ABOUT 20 MPH IN LIGHT RAIN, CAR IN FRONT OF ME BROKE SUDDENLY CAUSING ME TO HIT THE BRAKES. UPON STEPPING ON THE BRAKES, I HEARD A CLICKING SOUND. THE CAR KEPT ON ROLLING AND DID NOT STOP. I TRIED MOVING LEFT ONTO A TURNING LANE TO AVOID HITTING THE CAR IN FRONT. THE CAR SKIDDED OFF THE MEDIAN, AND CAR JUMPED THE MEDIAN WITHOUT LOSING VELOCITY. THE CAR WOUND UP ON INCOMING TRAFFIC, AT WHICH POINT A CAR COLLIDED WITH ME RESULTING IN INJURIES TO THE THAT DRIVER AND MYSELF. PROBLEM IS SIMILAR TO COMPLAINT ON FILE ODI ID NUMBER : 10117818. PROBLEM WILL BE REPORTED TO HONDA AS A POSSIBLE DEFECT. *NM
Wheels, Oct 11, 2005
I AM THE ORIGINAL OWNER OF A 2004 HONDA PILOT. WE WERE DRIVING DOWN THE HIGHWAY ABOUT 65 MPH AND HAD WHAT WE THOUGHT WAS A BLOWOUT. HUGE BANG AND THUD. WE WENT TO PUT THE SPARE ON AND SAW THAT THE RIM HAD SPLIT IN TWO RIGHT DOWN THE CENTER GROOVE, WITH TWO FIST SIZE HOLES ON EACH SIDE. THE DEALER SAID I MUST HAVE HIT SOMETHING BIG, BUT I WAS IN THE CAR AND KNOW THAT WE DIDN'T. DEALER SAID THAT HE WOULD COVER IT JUST THIS ONCE AND PUT A NEW RIM AND TWO NEW TIRES ON THE CAR. DEALER SAID THAT HE WAS SENDING THE RIM BACK TO HONDA. DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE IT IN THE 25 YEARS OF WORKING WITH CARS. I HAVE NEVER HEARD OF A RIM SPLITTING IN TWO AND I KNOW THAT IF I WAS DRIVING THERE WOULD HAVE BEEN AN ACCIDENT. *NM
Vehicle speed control, Sep 22, 2005
2004 HONDA PILOT DEVELOPED PROBLEMS WITH SUDDEN ACCELERATION, BRAKING AND THE STEERING VIBRATES.*MR WHILE EXITING THE HIGHWAY THE CONSUMER NOTICED THAT THE BRAKES WERE NOT RESPONDING AS THEY NORMALLY DID. THE STEERING WHEEL ALSO VIBRATED VIOLENTLY AND THE RPM'S WENT UP BETWEEN 1800 AND 2100. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *NM
Other or unspecified, Aug 1, 2005
FRAME AND STRUCTURE TENDS TO SHAKE AND MAKE NOISE WHENEVER VEHICLE IS DRIVEN AT ABOUT 50 MPH. THE NOISE SOUNDS LIKE A HELICOPTER OVER THE VEHICLE. *AK THE CONSUMER WAS TOLD THAT WAS HOW THE VEHICLE WAS DESIGNED. *JB