2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints
544 reports, newest first.
Structure, Oct 9, 2015
THE REAR HATCH HAS TO BE LIFTED MANUALLY AND HELD UP AT ALL TIMES OR IT WILL CRASH DOWN ON YOU WITH THE FULL WEIGHT OF THE HATCH. I HAD TO USE BOTH OF MY HANDS TO GET IT OPENED. I HAD TO PHYSICALLY HOLD IT UP TO ACCESS ANYTHING IN THE BACK. IT'S EXTREMELY HEAVY. I WAS WORRIED IT WOULD COME CRASHING DOWN ON MY BACK, HEAD OR ARM, CAUSING SERIOUS INJURY. THE VEHICLE WAS PARKED, NO ENGINE RUNNING. THIS IS NOT A REMOTE OPEN HATCH.
Electrical system, Oct 8, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION SWITCH AND THE VEHICLE POWERED OFF. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERLOCK LEVER AND THE IGNITION CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,685. UPDATED 04/06/16*LJ *TR
Service brakes, Oct 6, 2015, crash
I WAS APPROACHING A LIGHT WHERE A VEHICLE WAS MOVING BUT SUDDENLY STOPPED BECAUSE OF TRAFFIC AHEAD. WHEN I APPLIED MY BRAKES, THE BRAKE WHEN IMMEDIATELY TO THE FLOORBOARD AND THERE WAS A CLICK. MY CAR DID NOT SLOW DOWN BUT SLID DIRECTLY INTO THE CAR IN FRONT OF ME CAUSING FRONT END DAMAGE TO MY CAR. MY RATE OF SPEED WAS 25-30 MILES PER HOUR.
Seats, Sep 28, 2015
THE SEAT BEGAN MOVING EARLIER TODAY AND THEN WHEN MY HUSBAND WAS GETTING OUT OF THE CAR THERE WAS A LOUD POP AND THE SEAT STARTED ROCKING. IT SEEMS TO HAVE BECOME DETACHED FROM THE CAR ON THE FRONT LEFT. WHEN ACCELERATING IT ROCKS BACK AND WHEN BREAKING IT ROCKS FORWARD. MY HUSBAND LOOKED AND THE METAL BRACKET HAS BROKEN COMPLETELY. IT SEEMS VERY UNSAFE AND WOULD BE EXTREMLY WORRIED THAT IN AN ACCIDENT THE AIR BAG WOULD CAUSE SERIOUS INJURY WHEN YOU ARE THRUST EVEN FARTHER INTO IT OR IF THE OTHER SIDE WERE TO BREAK AND YOU BE THROWN OUT REGARDLESS OF HAVING A SEATBELT.
Electrical system, Sep 25, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS PARKED, THE KEY WAS INSERTED BUT FAILED TO THE START THE IGNITION .THE FAILURE WAS PERSISTENT. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. THE VIN WAS NOT AVAILABLE.
Other or unspecified, Sep 14, 2015
THE 2004 HONDA PILOT HAD A RECALL NOTICE AFFECTING THE IGNITION (NHTSA REFERENCE #12V573000). MY KEY WAS ABLE TO BE REMOVED WITHOUT THE VEHICLE BEING IN PARK. THE EXACT SYMPTOMS OF THE RECALL. I CHECKED WITH HONDA AND THEY SAID MY VEHICLE WAS ALREADY FIXED. I TOOK IT IN AND THEY DID FIX THE CAR, BUT CLAIMED IT HAD NOTHING TO DO WITH THE RECALL. EITHER THERE IS A SECONDARY ISSUE THAT NEEDS TO BE ADDRESSED OR THEY ARE BEING LESS THAN TRUTHFUL. I HAD TO PAY OVER $500 FOR WHAT I BELIEVE SHOULD HAVE BEEN COVERED UNDER THE RECALL.
Electrical system, Sep 9, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Seat belts, Sep 8, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Seats, Aug 24, 2015
WE NOTICED THAT THE PLASTIC PANEL COVERING THE DRIVER'S SEAT CONTROLS CAME DETACHED. SHORTLY AFTER THE SEAT BEGAN ROCKING SLIGHTLY. FINALLY, THERE WAS A LOUD POP AND THE SEAT NOW ROCKS FREELY. IT IS SCARY AND DANGEROUS TO HAVE TO DRIVE A VEHICLE WHILE THE SEAT RESPONDS TO ALL MOVEMENT. IT WILL NO LONGER ALLOW YOU TO INCREASE THE INCLINE OF IT, SO IT'S RECLINED AT THE SAME TIME. WHAT STARTED AS TWO SCREWS BREAKING FREE FROM THE DECORATIVE LEVER COVER QUICKLY TURNED INTO A MAJOR STRUCTURAL ISSUE.
Air bags, Aug 18, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING AT ANY SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 09/21/15*LJ
Seats, Aug 14, 2015
WHEN SITTING DOWN IN MY VEHICLE THIS MORNING, THERE WAS A SNAPPING NOISE AND THE SEAT ROCKED BACK TOWARD THE RIGHT REAR. REMOVING THE PLASTIC COVER, IT WAS PLAINLY VISIBLE THAT A METAL PART THAT HOLDS THE UPPER SEAT TO THE LOWER SEAT ASSEMBLY HAS SNAPPED WHERE IT ATTACHES WITH TWO INDUSTRIAL RIVETS. SEAT NOW TIPS BACKWARD RATHER EASILY, AND DOES SO WHEN I CLIMB IN OR OUT OF THE VEHICLE, AND UPON ACCELERATION. CLEARLY THE STRUCTURAL INTEGRITY OF THIS SEAT IS DESTROYED UNTIL I CAN HAVE IT FIXED/REPLACED. I AM FEARFUL THAT IF I WERE TO HAVE AN ACCIDENT, THE SEAT WILL COME COMPLETELY DETACHED. IN A 5 MIN WEB SEARCH I HAVE FOUND DOZENS OF OTHER INSTANCES OF THIS OCCURRING; THIS IS NOT A RARE PROBLEM AND NEEDS TO BE FIXED! COMPOUNDING MY PROBLEM, I AM IN THE USAF STATIONED IN THE UK, AND GETTING THIS FIXED WILL BE DIFFICULT TO SAY THE LEAST, AS THIS VEHICLE IS NOT SOLD HERE.
Suspension, Air bags, Structure, Aug 12, 2015, crash
ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.
Air bags, Aug 4, 2015
IN EARLY APRIL, 2015 I RECEIVED NOTICE OF AIR BAG RECALL. ON APRIL 8, 2015 I CONTACTED LANCASTER HONDA RE HAVING THE PART REPLACED. I WAS TOLD WITHIN 2 WEEKS THEY WOULD CALL ME BACK. THEY DIDN'T. ABOUT MAY, 2015 I CALLED THEM BACK, THEY APOLOGIZED AND SAID THE PART HADN'T COME IN, BUT SHOULD BE IN BY THE END OF THE MONTH. ON JULY 3,2015 I CALLED AMERICAN HONDA. THEY ALSO APOLOGIZED, BUT STATED THEY HAD BEEN UNABLE TO OBTAIN THE PART, BUT THAT IT SHOULD BE AVAILABLE BY THE END OF JULY. IT IS NOW AUGUST 3RD, 2015 AND I HAVE NOT HEARD ANYTHING FROM ANYONE. IN MY AREA WE'VE BEEN HAVING UNUSUAL HUMID AND HOT WEATHER WHICH IS SUPPOSED TO BE THE MOST DANGEROUS FOR THIS PARTICULAR DEFECT. WHEN IS THIS GOING TO BE RESOLVED?
Air bags, Jul 24, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jul 21, 2015
NHTSA RECALL #14V-353 ISSUED ON 19-JUNE-2014, WITHIN 30 DAYS OF THAT DATE MY VEHICLE WAS TAKEN TO MY LOCAL HONDA DEALER WHO ROUTINELY PERFORMS MY SCHEDULED MAINTENANCE, I WAS ADVISED AT THAT TIME THAT THE PART WAS ON ORDER. I'VE BEEN WAITING FOR OVER ONE YEAR AND NO CHANGE IN AVAILABILITY HAS OCCURRED. ON 15-JULY-2015 I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION IN CALIFORNIA THAT IF AMERICAN HONDA OR MY DEALER HAS FAILED TO REMEDY THE DEFECT IN MY VEHICLE "WITHIN A REASONABLE PERIOD OF TIME (60 DAYS AFTER THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT), I SHOULD THEN SUBMIT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CONSIDERING HONDA HAS CONTINUED TO MANUFACTURE THIS VEHICLE AND SINCE THERE DOES NOT SEEM TO BE A SHORTAGE OF AIRBAGS FOR "NEW" VEHICLES, I FIND IT CONCERNING THAT I AND MANY OTHER LOYAL CONSUMERS SHOULD BE NEEDLESSLY PLACED IN JEOPARDY.
Power train, Jul 20, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO VIBRATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Air bags, Jul 10, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Jun 15, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,333.
Steering, Wheels, Other or unspecified, Jun 14, 2015
SUDDENLY CAR STARTED MAKING BAD NOISE FROM ENGINE. I WENT TO STORE TO FIX IT. THEY SAYING ITS FACTORY RECALL AND WE CAN'T FIX IT. I DIDN'T FIND ANY INFORMATION FROM YOUR WEBSITE. ALSO IT'S VERY RISKY. I SUPPOSE TO DRIVE MY CAR FROM MICHIGAN TO VIRGINIA BUT THE AUTO TECHNICAN TOLD ME WIL BE RISK IT'S WILL STOP YOUR WHEEL AND YOU WILL IN BIG ACCIDENT. SEARS AUTO DIDN'T FIX MY CAR. THEY REFER ME TO GO HONDA DEALER FOR RECALL ISSUE. PLEASE ADVICE ME. THANKS
Power train, Jun 12, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED INTO GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Air bags, Jun 3, 2015, crash
TL* THE CONTACT OWNED A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE MEDIAN. THE AIR BAGS DEPLOYED. THE DEPLOYMENT EJECTED OBJECTS THAT CAUSED THE CONTACT TO SUSTAIN A BRUISED EYEBROW AND A BLACK EYE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000....UPDATED 06/09/15 *BF
Air bags, May 28, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE VEHICLE HAS TWO OPEN RECALLS, NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED A RECALL NOTICE ON FEBURARY 18, 2015, BUT THE PART FOR THE REPAIR WAS STILL NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 131,000.
Air bags, May 21, 2015
MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED. I JUST WANTED TO LET PEOPLE KNOW INCASE THIS HAPPENING TO MORE PEOPLE TOO. I HAVE TO PAY 500 DOLLARS TO FIX THE COMPUTER FOR AIRBAGS NOW. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT
Air bags, May 15, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V315000 (AIR BAGS) AND 14V353000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Fuel/propulsion system, May 8, 2015
HELLO. AFTER SMELLING GASOLINE TYPE FUMES OFF FOR SOME TIME (NO ONE ELSE IN THE FAMILY COULD SMELL IT) AND AFTER CONSULTING THE HONDA PILOT FORUMS, I DECIDED TO REPLACE THE FACTORY NGK PZFR5F-11 SPARK PLUGS AT 99,430, RATHER THAN THE HONDA RECOMMENDED 105,000 MILES. I WAS SURPRISED TO DISCOVER THAT THE MIDDLE REAR PLUG WAS ONLY FINGER TIGHT AND AS A RESULT COMBUSTION GASES WERE ESCAPING BETWEEN THE PLUG AND THE HEAD. ACCORDING TO WHAT I READ, LOOSE PLUGS ARE AN ISSUE WITH THIS ENGINE AND CAN EVENTUALLY DAMAGE THE CYLINDER HEAD AND COIL PACKS, LEADING TO COSTLY REPAIRS. A SECOND PLUG (PASSENGER REAR) WAS EXCESSIVELY TIGHT WHEN I REMOVED IT BUT THE REPLACEMENT PLUG APPEARED TO THREAD BACK IN FINE.) I BELIEVE THIS ISSUE DESERVES FURTHER INVESTIGATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB