2011 Honda Pilot
Problems, recalls and owner-reported issues
Air bags is the leading concern among 293 owner complaints filed for this model year. This is the 10th highest complaint count among 23 Pilot model years with reports.
Of the 2011 reports, 29 involved a crash and 5 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
SuspensionDec 16, 2010
HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.
LOSS OF STEERING INCREASES THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V640000 on NHTSA.gov
Representative owner complaints
293 reports, newest first.
Electrical system, Jul 24, 2013
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK WITH THE ENGINE IN OPERATION WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 27,000..... UPDATED 10-17-13 *BF THE CONSUMER STATED THE VEHICLE COMPLETELY SHUTDOWN WITH NO WARNING, AND IT WOULD NOT RESTART . THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED A DEAD BATTERY.
Structure, Jul 18, 2013
IM NOT SURE WHERE WATER IS COMING IN FROM NOT SURE IF ITS FROM RAIN OR THE AC BUT MY RUGS ARE DRENCHED WET. *TR
Steering, Service brakes, Jul 15, 2013
WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED. WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE . AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. *TR
Service brakes, Jul 14, 2013
MY HONDA PILOT ALONG WITH NUMEROUS OTHER HONDA PILOT OWNERS ARE EXPERIENCING A SEVERE VIBRATION ISSUES WHEN APPLYING THE BRAKES TO JUST SLOW DOWN WHEN TRAVELING AT HIGH-WAY SPEEDS. THE VIBRATION CAN BE SO SEVERE THAT IF YOU ARE NOT HOLDING THE STEERING WHEEL FIRMLY IT COULD CAUSE YOU TO LOSE CONTROL OF THE VEHICLE. WHEN ADDRESSED AT HONDA DEALERSHIPS YOU ARE TOLD IT IS WARPED ROTORS AND THAT EVEN WITH A BRAKE JOB (WHICH IS NOT NECESSARY BASED UPON INSPECTION) THAT THE PROBLEM MAY RETURN. THERE IS BASICALLY NOTHING THEY CAN DO, SO LIVE WITH IT. THIS IS A SEVERE SAFETY ISSUE THAT HAS BEEN PREVIOUSLY REPORTED ON YOUR SITE AND NEEDS TO BE ADDRESSED THROUGH PROPER INSPECTION AND A RECALL. *TR
Steering, Service brakes, Jul 8, 2013
SAME ISSUE AS OTHERS HAVE POSTED HERE. FOR THE LAST SIX MONTHS THE CARS STEERING WHEEL AND SEAT SHAKE VIOLENTLY WHEN YOU APPLY THE BRAKES GOING OVER 50 MPH. WHEN THE WEATHER IS WARMER AND THE CAR HAS BEEN DRIVEN FOR OVER 1/2 HOUR, THE SHAKING GETS EVEN WORSE. YOU HAVE TO REAPPLY THE BRAKES AND HOPE THAT THE CAR SLOWS DOWN. WE HAD THE ROTORS TURNED AND IT GOT BETTER FOR A WEEK AND THEN RIGHT BACK TO BEFORE (OUT $100) HONDA DEALERSHIP IS SAYING IT ISA "NORMAL" WEAR AND TEAR ISSUE AND THERE IS NO REASON TO BE CONCERNED AND NO SAFETY ISSUE. SOUNDS LIKE THEY JUST DON'T WANT TO ADDRESS THIS DANGEROUS PROBLEM. I, ALSO, HAVE NEVER EXPERIENCED THIS PROBLEM IN A CAR BEFORE. I AM AFRAID TO DRIVE IT, BUT DON'T KNOW HOW TO FIX IT. I WISH A RECALL WOULD FORCE HONDA TO FIX THIS DANGEROUS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Visibility/wiper, Jun 22, 2013
THE CAR WAS PARKED ON THE DRIVE WAY. THE GLASS HATCH WAS EXPLODED AS WE CLOSED THE TAILGATE. IT CAUSED CUTS ON HAND AND LEG ON LITTLE BOY STANDING BY. TAKE THE VEHICLE TO THE HONDA DEALER AND DEALER SAID IT WAS NOT UNDER WARRANTY. CALL AMERICAN HONDA AND THE ANSWER WAS THE SAME BECAUSE THE GLASS HATCH WAS EXPLODED, NO WARRANTY. THIS VEHICLE IS LESS THEN 2 YEARS OLD EVEN WITH 3 YEAR WARRANTY. IT COSTS $550. TO FIX IT ,PLUS MORE ON PERSONAL INJURIES. *TR
Tires, Wheels, Jun 9, 2013
TIRES ON 2011 HONDA PILOT ARE NEEDED TO BE REPLACED AT LESS THAN 35000 MILES. THE GOODYEAR FORTERA HL TIRES THAT CAME STANDARD ARE LISTED AT A 60000 MILE WARRANTY IF BOUGHT NEW. THEY HAVE ALSO WORN COMPLETELY UNEVEN, DESPITE ROTATION, WHERE THREE OF THE TIRES HAVE ABOUT 5% TREAD LEFT AND ONE TIRE HAS ABOUT 30% TREAD. *TR
Air bags, May 29, 2013, crash
MY AIRBAG CAUSED ME INJURY WHEN IT DEPLOYED DURING A COLLISION. I WAS THE DRIVER OF THE VEHICLE AT THE TIME. MY VEHICLE WAS SUBJECT TO A RECALL BECAUSE RIVETS THAT ATTACH THE DRIVER'S SIDE AIRBAG WERE NOT INSTALLED.
Steering, Service brakes, May 28, 2013
I FEEL THAT NHTSA SHOULD LOOK INTO 2011 HONDA PILOT BRAKES AND STEERING BECAUSE WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL CAN VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED AT THIS TIME BUT I BELIEVE THERE IS DEFECT IN THE BRAKES AND STEERING RACK AND SHOULD BE COVERED BY MANUFACTURER. *TR
Steering, Service brakes, May 15, 2013
WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE (22K MILES REALLY?) AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. I JUST HOPE THE NEW ROTORS & PADS ON THE FRONT END WILL MAKE IT GO AWAY. *TR
Service brakes, May 8, 2013
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR INSPECTION AND THEY STATED THAT THE ROTORS HAD WARPED AND THE BRAKE HARDWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Suspension, May 5, 2013
2011 HONDA PILOT EX-L WITH 46750 MILES HAS CRACKED COMPLIANCE BUSHINGS. PER DISCUSSIONS WITH SERVICE WRITER AT LOCAL HONDA DEALERSHIP, THIS HAS BECOME A VERY COMMON PROBLEM ON 2010 TO 2012 PILOTS. THEY STRONGLY RECOMMEND REPLACING THEM. UPON LOOKING UP THE ITEM ON THE INTERNET, THERE IS QUITE A BIT OF NOISE BY HONDA OWNERS ABOUT HAVING TO REPLACE THIS BUSHING ON VARIOUS MODELS AND YEARS. APPARENTLY, HONDA HAS OR IS IN THE PROCESS OF REDESIGNING THIS BUSHING. IF VEHICLE IS OUT OF WARRANTY, ONE HAS TO PAY FOR THE REPAIRS BUT IN A FEW CASES IT APPEARS THAT HONDA REDUCED THE COST OR MAY OF FIXED IT FOR FREE AFTER THE OWNERS PRESSED THEIR CASE. THE ONLY TIP OFF THAT I HAD ABOUT A PROBLEM WAS A SLIGHT THUMPING NOISE WHEN I TURNED THE STEERING WHEEL. OTHERS PER THE INTERNET HAD PULLING TO ONE SIDE OR THE OTHER OR JUDDERING WHEN APPLYING THE BRAKES OR PREMATURE TIRE WEAR. I AM NOT SURE HOW GREAT OF A SAFETY ISSUE THIS IS OR COULD BE IF THESE BUSHINGS WERE TO BREAK BUT IT IS APPARENT THE HONDA IS AWARE OF THE PROBLEM BUT NOT LETTING ANYBODY KNOW ABOUT OTHER THAN WHEN YOU TAKE IT IN FOR SERVICE AND YOU ARE TOLD ABOUT THE PROBLEM AND HOW MUCH IT WILL COST. *TR
Power train, Service brakes, May 1, 2013
I BOUGHT THIS USED CERTIFIED VEHICLE ON 4/20/2013 AND WAS DRIVING HOME FROM THE DEALER. THE GAS PEDAL STARTED TO VIBRATE A LITTLE AT SPEED BETWEEN 40 AND 50. AND I ALSO COULD HEAR A GRINDING NOISE FROM FRONT RIGHT. NEXT DAY MY WIFE WAS DRIVING AND I WAS SITTING IN THE PASSENGER SEAT AND I COULD FEEL THIS VIBRATION HUMMING SOUND AND COULD FEEL THE VIBRATION ON THE FLOOR. I CONTACTED THE DEALER I BOUGHT THEY DID NOT HAVE ANYBODY TO CHECK IT THAT TIME. THEN I TOOK TO THE DEALER CLOSE BY. THEY CHECKED AND TOLD ME I NEED A WHEEL ALIGNMENT AND NEW TIRES BECAUSE THEY ARE WARN UNEVENLY. I DID ALL THAT AND AFTER SPENDING CLOSER TO 1000 DOLLARS IT IS STILL DOING THE SAME THING. I HAVE SEEN THIS COMPLAINT IN THE HTTP://WWW.PILOTEERS.ORG/ A LOT. I TOLD THE DEALER ABOUT THE WHEEL BEARING AND BRAKES AND THEY SAY THEY ARE ALL GOOD. I AM SO FRUSTRATED NOW. THIS HAS ONLY 21000 MILES ON IT AND THIS IS GIVING THIS PROBLEM. HONDA SHOULD TAKE A GOOD LOOK AT THIS. *TR
Service brakes, Apr 29, 2013
PASSENGER SIDE BACK WHEEL ROTORS MAKES A NOISE WHEN EVER I STEP ON MY BRAKES. I HAVE CALLED HONDA CUSTOMER SERVICE TODAY AND WAITING FOR THEIR CALL. I TOOK IT TO FAIRFAX HONDA AND THEY TOLD ME THAT THEY WILL NEED TO RESURFACE BACK ROTORS AND IT IS NOT COVERED UNDER MANUFACTURER WARRANTY EVEN THOUGH THE VEHICLE HAS LESS THAN 13000 MILES AND IS WELL UNDER 3 YEARS. WHEN I BOUGHT THE CAR THEY TOLD ME THAT EVERYTHING IS COVERED BUMPER TO BUMPER FOR THREE YEARS AND NOW THEY SAY ROTORS ARE NOT COVERED. SO A DEFECTIVE ROTOR IS NOT COVERED? I AM CONFUSED WHY HONDA IS DESTROYING ITS NAME BRAND. *TR
Vehicle speed control, Apr 24, 2013, crash
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 18,122.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Apr 21, 2013, crash
ON APRIL 16TH 2013, I WAS DRIVING MY 2011 HONDA PILOT ON MY STREET PREPARING TO DRIVE INTO MY DRIVEWAY, I SLOWED THE VEHICLE DOWN WHEN I SAW ANOTHER VEHICLE BEHIND ME. I PUT MY BLINKERS ON INFORMING OTHER VEHICLE I WAS GOING TO PULL INTO MY DRIVEWAY. I WAITED FOR THE OTHER VEHICLE PASSED THEN PROCEEDED TO GENTLY PRESSED ON THE GAS, THAT'S WHEN THE VEHICLE ACCELERATED VIOLENTLY SPEEDING ONTO MY DRIVEWAY. I IMMEDIATELY SLAMMED DOWN ON THE BRAKES BUT IT INSTEAD OF STOPPING THE CAR ACCELERATED EVEN FASTER. THE VEHICLE CRASHED INTO MY HOUSE DAMAGING THE PILLAR WALL STRUCTURE NEXT TO MY GARAGE DOOR. I TRIED PUTTING THE VEHICLE IN PARK BUT IT WAS JAMMED. WHEN IT FINALLY ALLOWED ME TO PUT IT IN PARK I PUT IT IN REVERSE AND AGAIN IT ACCELERATED UNCONTROLLABLY. I SLAMMED DOWN ON THE BRAKES BUT IT WOULDN'T STOP. THE ONLY WAY IT STOPPED IS WHEN IT CRASHED INTO THE VEHICLE PARKED ACROSS THE STREET. I HAD NIGHTMARES EVER SINCE. I HAD SENT IT TO THE HONDA DEALERSHIP AND EXPRESSED MY CONCERN WITH THE CAR AND INFORMED THEM THAT I NO LONGER FEEL SAFE IN THIS HONDA PILOT AND NO LONGER WANT TO DRIVE MY CAR. HONDA HAD TOLD ME THEY DIDN'T FIND ANYTHING WRONG WITH THE CAR. I COULDN'T BELIEVE WHAT I WAS HEARING. IN THE 20+ YEARS OF DRIVING I'VE NEVER EXPERIENCED HAVING A CAR ACCELERATE. I TRULY BELIEVE HONDA IS COVERING UP AND TRYING TO PROTECT THEMSELVES FROM A LAW SUIT. THEY ARE CAPABLE OF EASILY FIXING THE PROBLEM WITHOUT REPORTING IT. WHO''S TO QUESTION THEM OR CHECKED IF THEY DID THEIR JOB CORRECTLY OR IF THERE WAS A PROBLEM WITH THE THROTTLE, BRAKES OR ENGINE? NOW NO ONE WILL EVER KNOW THE TRUTH. I BELIEVE THAT THE HONDA PILOT 2011 IS NOT A SAVE CAR TO DRIVE AND NEEDS TO BE RECALLED AND HAVE AN INDEPENDENT COMPANY EXAMINE IT. *TR
Electrical system, Exterior lighting, Apr 15, 2013
THE TAIL LIGHTS ONLY WORK INTERMITTENTLY. WE STOPPED BY THE HIGHWAY PATROL ON THE NIGHT OF APRIL 7. THE NEXT DAY WE TOOK IT TO THE HONDA DEALER, HONDA OF BOWIE AND THEY REFUSED TO CHECK ANYTHING BECAUSE AT THAT TIME THE LIGHTS WERE WORKING. YESTERDAY APRIL 13 AGAIN THE TAIL LIGHTS WERE NOT WORKING AND AGAIN TODAY THEY WERE AND AGAIN HONDA OF BOWIE REFUSED TO MAKE ANY CHECKS. THE PILOT IS UNSAFE TO DRIVE AT NIGHT. WHAT CAN I DO? *TR
Air bags, Mar 29, 2013, crash
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER CRASHED HEAD-ON INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE SUSTAINED DAMAGES TO THE ENTIRE FRONT END AND THE PASSENGER SIDE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP FOR REPAIRS. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10,000.
Engine, Mar 28, 2013
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL EXCESSIVELY AND SEVERAL MONTHS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHORT BLOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 69,000. *TR
Vehicle speed control, Service brakes, Fuel/propulsion system, Mar 26, 2013, crash
TODAY TUESDAY MARCH 26TH 2013 I WAS IN BROOKLYN, NY OFF MRTLE AVE. ON A RESIDENTIAL ONE WAY STREET. PULLED UP TO A LARGE OPEN PARKING SPOT WITH CARS IN FRONT AND BACK OF THE SPOT. THE SPOT WAS LARGE ENOUGH FOR 2 CARS. AS I PULLED INTO THE SPOT AND PROGRESSED SLOWLY FORWARD WITH MY FOOT ON THE BRAKE, THE CAR RENGINE BEGAN TO REV QUICKLY AND JOLTED FORWARD HITTING THE PARKED CAR IN FRONT OF ME. THIS IS THE SECOND TIME I HAVE FELT THE CAR ENGINE REV ON IT'S OWN WITH MY FOOT OFF THE GAS AND JUMPING FORWARD. FIRST TIME WAS WHILE SLOWING DOWN TO A STOP SIGN AND THE CAR JUMPED FORWARD AND ACCELERATED ON IT'S OWN BUT WITH NO ACCIDENT. I DISMISSED IT NOT SURE WHY IT HAPPENED. THIS TIME OF COURSE I FELT THE SAME SYMPTOM WITH FOOT ON BRAKE THE CAR JOLTED FORWARD AND ENGINE REVVED ON IT'S OWN BUT HITTING THE CAR IN FRONT OF ME. I HOPE HONDA FIXES THIS ISSUE. I AM VERY AFRAID THIS COULD HAPPEN AROUND OTHER PEOPLE AND ACCIDENTALLY HITS SOMEONE WHEN THE CAR DOES THIS ON IT'S OWN. *TR
Steering, Service brakes, Mar 14, 2013
STEERING WHEEL VIBRATES WHEN BRAKING AT OR NEAR 65 MPH, LOSS OF CONTROL. *TR
Vehicle speed control, Feb 20, 2013
STARTED CAR AND STARTED TO DRIVE THE CAR AND IT HAD A MIND OF IT'S OWN. THE ENGINE WOULD START AND STOP INDEPENDENTLY FROM ME TOUCHING THE GAS PEDAL. APPARENTLY, THIS 2011 DON'T NOT HAVE AN ACCELERATOR CABLE ANYMORE AND IT IS COMPUTERIZED. I AM THANKFUL I WAS NOT DRIVING ON THE HIGHWAY. THE ONLY WAY TO STOP THE CAR IS TO TURN OFF THE ENGINE IN THE NEUTRAL. VERY SERIOUS PROBLEM. THEY RESET THE SENOR AND CHARGED ME 126.50. THEY SHOULD HAVE A WARRANTY ON THIS FOR THE LIVE OF THE CAR. THE RESET THE TP SENSOR. *TR
Tires, Wheels, Feb 15, 2013
THE FOUR GOOD YEAR TIRES ON MY 2011 HONDA PILOT ARE DEFECTIVE (PREMATURE WEAR). THE DEALER RECOMMENDED I DISCUSS THE PROBLEM WITH MY LOCAL GOOD YEAR DEALER WHICH I DID. I WAS INFORMED BY GOOD YEAR THAT THE TIRES ON MY PILOT WERE SUBSTANDARD AND SAID THE REASON WAS HONDA HAD REQUESTED TIRES WITHOUT LONG-WEAR CAPABILITIES. OUR LOCAL DEALERSHIP HAS OFFERED TO SELL MY NEW TIRES FOR OUR PILOT AT $140,00 EACH. THIS SITUATION STINKS AND I BELIEVE WOULD MAKE A GREAT CLASS ACTION SUIT. HOW MANY OTHERS ARE FACING THE PROSPECT OF HAVING TO PURCHASE NEW TIRES FOR THEIR PILOT DUE TO PREMATURE WEAR? WHY WOULD SOMEONE WANT TO PAY $35,000 FOR A NEW PILOT WITH SUBSTANDARD, DEFECTIVE TIRES? *TR
Air bags, Seat belts, Service brakes, Jan 28, 2013, crash, fire
PURCHASED BRAND NEW PILOT IN JUNE 2011. AROUND NOON I WAS DRIVING DOWN ON STRETCH OF ROAD AT ABOUT 60 MPH WHEN I SAW A VEHICLE WITH A TRAILER MOVING AHEAD OF ME. AS I APPROACHED TO PASS THE VEHICLE IT APPEARED TO SLOW DOWN AND STARTED TURNING LEFT AHEAD ON THE ROAD. THE TRAILER IT WAS HAULING DID NOT HAVE ANY SIGNAL OR BRAKE LIGHTS. I ATTEMPTED TO SLOWED BY APPLYING MY BRAKES BUT THE PILOT DID NOT STOP AFTER APPLYING THE BRAKES OR SLOW DOWN. IT SEEM TO ACCELERATE INSTEAD OF STOPPING EVEN THOUGH I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE PEDAL. I SAW DITCHES ON BOTH SIDES OF THE ROAD SO I WAS NOT ABLE TO AVOID THE CRASH. THE OTHER VEHICLE WAS HALF WAY TURNING SO I HIT THE BACK OF THE TRAILER AND IT WENT LEFT AND I WENT RIGHT ON THE ROAD.THE STOPPED PILOT STARTED SMOKING INSIDE AND EVERYONE JUMPED OUT OF THE PILOT. IT WAS LATER DETERMINED THAT THE SMOKE COULD HAVE BEEN CAUSED BY THE SEAT BELTS AND THE FORCE OF IMPACT. EVEN THOUGH THE PILOT HAD MAJOR FRONT END DAMAGE THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG CONTROL UNIT ALONG WITH THE AIR BAG SENSORS HAD TO BE REPLACED. EVERYONE WAS WEARING A SEAT BELT AND THE FRONT SEAT BELTS WERE DAMAGED BEYOND REPAIR FROM THE IMPACT. TWO OF THE BACK SEAT PASSENGERS SUFFERED MINOR INJURIES FROM THE IMPACT BUT DID NOT REQUIRE MEDICAL ATTENTION. *TR
Vehicle speed control, Dec 31, 2012
VEHICLE IN QUESTION IS A 2011 HONDA PILOT WHICH WAS PURCHASED BRAND NEW IN SEPTEMBER 2011. PROBLEM OCCURRED WHEN I WAS HEADING SOUTH ON WELLWOOD AVE. I CAME TO A RED LIGHT AT THE INTERSECTION OF WELLWOOD AVE AND STRAIGHT PATH ROAD IN LINDENHURST. WHEN I ATTEMPTED TO COME TO A STOP THE VEHICLE BEGAN TO ACCELERATE. I KEPT MY FOOT ON BREAK BUT THE CAR KEPT ON ACCELERATING AND ENGINE KEPT ON REVVING AS THOUGH I WAS PRESSING DOWN ON GAS PEDAL. THIS CREATED A LOUD REVVING NOISE AND A CLOUD OF CAR EXHAUST . IF I HAD REMOVED MY FOOT FROM THE BREAK AT THIS TIME I WOULD HAVE CRASHED INTO BACK OF VEHICLE IN FRONT OF ME. I KEPT MY FOOT ON THE BREAK AND PUT THE VEHICLE INTO PARK. WHEN THE LIGHT CHANGED AND THE CAR IN FRONT OF ME MOVED I PUT THE CAR BACK INTO DRIVE AND THE CAR SEEMED TO FUNCTION NORMALLY AGAIN. INCIDENT OCCURRED ON SATURDAY EVENING DECEMBER 29, 2012. *TR