2011 Honda Pilot

What owners report most often

1. Air bags68
2. Service brakes41
3. Steering34
4. Suspension34
5. Engine31
6. Electrical system26
7. Other or unspecified22
8. Power train21

Recalls and investigations

1. Air bags, frontal, passenger side, inflator moduleJun 27, 2019

   Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

   Campaign 19V502000 on NHTSA.gov

2. Air bags, frontal, passenger side, inflator moduleMay 16, 2019

   Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

   An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

   Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

   Campaign 19V378000 on NHTSA.gov

3. Air bags, frontal, passenger side, inflator moduleSep 27, 2018

   Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

   Campaign 18V661000 on NHTSA.gov

4. Air bags, frontal, passenger side, inflator moduleApr 26, 2018

   Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.

   An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.

   Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.

   Campaign 18V268000 on NHTSA.gov

5. Air bags, frontal, passenger side, inflator moduleJan 9, 2018

   Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.

   Campaign 18V042000 on NHTSA.gov

6. Air bags, frontal, passenger side, inflator moduleAug 31, 2017

   Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.

   In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.

   Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.

   Campaign 17V545000 on NHTSA.gov

7. Air bags, frontal, passenger side, inflator moduleJan 10, 2017

   Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

   An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

   Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.

   Campaign 17V030000 on NHTSA.gov

8. Air bags, frontal, passenger side, inflator moduleMay 24, 2016

   Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

   An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

   Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.

   Campaign 16V346000 on NHTSA.gov

9. Air bagsJan 18, 2013

   Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.

   The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.

   Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.

   Campaign 13V016000 on NHTSA.gov

10. Seat belts, front, webbingSep 9, 2011

    HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.

    IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.

    HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.

    Campaign 11V468000 on NHTSA.gov

11. SuspensionDec 16, 2010

    HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.

    LOSS OF STEERING INCREASES THE RISK OF A CRASH.

    DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.

    Campaign 10V640000 on NHTSA.gov

Representative owner complaints

293 reports, newest first.

1. Air bags, Aug 13, 2014

   TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHEN THE PASSENGER ENTERED THE VEHICLE AND SHUT THE DOOR, THE AIR BAG DEPLOYED INADVERTENTLY AND STRUCK THE PASSENGER ON THE HEAD AND ARM. THE FAILURE CAUSED ALL THREE OF THE CHILD PASSENGERS AND THE DRIVER TO ENDURE HEAD AND EAR ACHES FROM THE LOUD NOISE OF THE AIR BAG DEPLOYMENT. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT HE HAD NEVER EXPERIENCED THE FAILURE; THEREFORE, THE VEHICLE HAD TO BE DIAGNOSED BY A DISTRICT MANAGER IN ORDER TO CONFIRM THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,100.

2. Steering, Suspension, Service brakes, Jul 31, 2014

   2011 HONDA PILOT EXPERIENCING A SEVERE VIBRATION ISSUES WHEN APPLYING THE BRAKES WHEN TRAVELING AT HIGHWAY SPEEDS (45MPH+). THE VEHICLE STABILITY, STEERING AND CONTROL DO NOT FEEL SAFE UNDER THESE CONDITIONS. WE FIRST IDENTIFIED THE PROBLEM WITH HONDA AT 39000 MILES IN 2012 AND THEY BALANCED THE TIRES. BROUGHT TO HONDA'S ATTENTION AGAIN AT 69000 MILES IN AUGUST 2013. THEY REPLACED THE FRONT AND REAR BRAKE PADS AND RESURFACED FRONT AND REAR THE ROTORS FOR A CHARGE OF $478. STILL EXPERIENCING AT 80000 MILES AND THEY SAID WE NEED NEW FRONT ROTORS ($440) AND NEED TO REPLACE COMPLIANCE ARM BUSHINGS (FOUND COMPLIANCE BUSHINGS SPLIT AND TORN) FOR $736.95. PLEASE INVESTIGATE AS A SERIOUS DEFECTIVE ISSUE THAT PERHAPS WARRANTS A RECALL. *TR

3. Power train, Electrical system, Vehicle speed control, Jun 24, 2014, crash

   WHILE MAKING A 3 POINT TURN IN A DRIVEWAY IN ORDER TO PARALLEL PARK ON THE STREET MY 2011 HONDA PILOT ACCELERATED AT A HIGH RATE OF SPEED AND HIT A PARKED CAR. MY 2011 HONDA PILOT CONTINUED OUT OF CONTROL HIT A CURB AND ALMOST HIT A CHAIN LINK FENCE WHICH WOULD HAVE CAUSED ME TO TRAVEL INTO A BUSY FOUR LANE ROAD. MY 2011 HONDA PILOT STOPPED BY PRESSING BOTH FEET ON THE BRAKE. FIVE HOURS LATER MY BATTERY WAS DEAD. I HAD AAA ROADSIDE SERVICE REPLACE IT. I TOOK MY 2011 HONDA PILOT TO THE DEALERSHIP TODAY WHERE THE SERVICE REP AGREED THAT THERE HAVE BEEN ACCELERATION PROBLEMS WITH THE HONDA PILOT. HE HAD ME GO TO A BODY SHOP NEXT DOOR WHERE THE REP TOLD ME HE WOULD ONLY WORK ON THE BODY PROBLEMS. HE ADVISED ME TO GO BACK TO HONDA BECAUSE I WANTED TO KNOW WHAT MAY HAVE HAPPENED AND TO BE SURE MY CAR WAS SAFE TO DRIVE. WHEN I WENT BACK TO HONDA THE SAME REP TOLD ME HE DID NOT TELL ME THAT HONDA HAD ANY ACCELERATION PROBLEMS. *TR

4. Power train, Service brakes, Engine, Jun 18, 2014, crash

   I WAS STOPPED IN A DRIVE THRU WITH MY FOOT ON THE BRAKE AND 2 VEHICLES IN FRONT OF ME. SUDDENLY ,WHILE MY FOOT WAS STILL ON THE BRAKE, MY TRUCK LUNGED FORWARD HITTING THE TRUCK IN FRONT ON ME AND FORCING THAT TRUCK TO HIT THE TRUCK IN FRONT OF THEM. BUT IT DIDN'T END THERE. WHEN MY TRUCK ORIGINALLY LUNGED, THE ENGINE REVVED AND AFTER HITTING THE TRUCK IN FRONT OF ME, MY TRUCK ENGINE CONTINUED TO REV UP AND DOWN AND MY TRUCK CONTINUED TO BOUNCE OFF AND ON THE TRUCK IN FRONT OF ME. AFTER THE INITIAL IMPACT I PLACED BOTH FEET ON THE BRAKE AND WAS PUSHING AS HARD AS I COULD TRYING TO MAKE MY TRUCK STOP. I WAS PRACTICALLY STANDING ON THE BRAKES, BUT I HAD NO CONTROL. THE REVVING AND BOUNCING OFF AND ON THE TRUCK IN FRONT OF ME WENT ON FOR SEVERAL SECONDS. FINALLY, MY LEGS GOT TIRED FROM PUSHING SO HARD ON THE BRAKES I JUST TOOK THEM OFF AND THE TRUCK JUST STOPPED MOVING AND ENGINE STOPPED REVVING. WHEN ALL OF THIS WAS HAPPENING, MY SENSORS NEVER WENT OFF. ALTHOUGH WHEN MY TRUCK CAME TO A STOP , I PUT IT IN PARK AND GOT OUT TO SEE IF THE PERSON IN FRONT OF ME WAS OK. I NOTICED THAT I WAS WITHIN 2 INCHES OF HER BUMPER AND WHEN I GOT BACK IN MY TRUCK, THE SENSOR WAS ONLY BEEPING. I CONTACTED AMERICAN HONDA WHO ADVISED ME TO TAKE IT TO HONDA OF BOWIE, WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT AN INSPECTOR FROM AMERICAN HONDA AND THE SERVICE MANAGER FROM HONDA OF BOWIE WOULD INSPECT THE TRUCK THOROUGHLY. AFTER DOING SO, THEY INFORMED MY HUSBAND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS A SAFETY ISSUE WITH THIS TRUCK AND I AM VERY NERVOUS AND ANXIOUS WHEN DRIVING IT. I FEEL HONDA HAS LET ME DOWN AND IS REFUSING TO TAKE RESPONSIBILITY FOR A VERY SERIOUS ISSUE. *TR

5. Air bags, Other or unspecified, Jun 13, 2014

   SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESULTS. MY WIFE CONTINUED TO TOLERATE BY TURNING OF VENTS AND OPENING HER WINDOW OVER THE PAST FEW MONTHS THE PROBLEM HAS MARKEDLY WORSENED AND IT BOTHERS ME NOW AS WELL AS MY FOUR GRAND CHILDREN WHO ARE FREQUENT PASSENGERS. EYES, NOSE, THROAT AND LIPS FEEL A BURNING SENSATION PLUS HEADACHES. TOOK IT BACK TO THE DEALER YESTERDAY WITH THE SAME RESULT. THEY FOUND NO LEAKS, REPLACED CABIN FILTER, 15 MILE TEST RIDE WITH MANAGER AND HE SAID HE DID NOT NOTICE OUR SYMPTOMS ($170). I TALKED WITH 2 OTHER HONDA DEALERS AFTERWARDS AND THEY CLAIM TO KNOW OF NO SUCH PROBLEM BUT ARE WILLING TO TROUBLESHOOT TO TRY TO FIND OUT WHAT THE PROBLEM IS (AT MY EXPENSE). MY INTERNET SEARCH OF THE LAST 12 HOURS INDICATES THAT OUR SYMPTOM ARE TOTALLY CONSISTENT WITH THE EXPOSURE TO THE EXPOSURE TO CHEMICALS USED IN THE AIR BAGS, NAMELY THE HIGHLY TOXIC SODIUM AZIDE AND POTASSIUM NITRATE. COULD THEY BE RELEASING GAS? ANY ONE ELSE HAVE THIS PROBLEM? IF SO, HAVE YOU FOUND THE SOURCE AND FIXED IT? *JS

6. Suspension, Jun 11, 2014

   2011 HONDA PILOT HAS CRACKED, LEAKING COMPLIANCE BUSHINGS. NOW WHENEVER I PRESS ON THE BREAK PEDAL AT ANY SPEED ABOVE 30MPH THE WHOLE LARGE VEHICLE SHAKES AND SHAKES UNTIL I TAKE MY FOOT OFF IT, AND ON A DOWNSLOPE IT FEELS AS IF THE PILOT DIVES FORWARD WITH NO INTENT OF STOPPING.. HONDA IS AWARE OF THE MANY COMPLAINTS ABOUT THE EXACTLY SAME PROBLEM. HONDA HAS REDESIGNED THE PART TO BE REPLACED IN WHEN PILOTS COME IN FOR REPAIR/REPLACEMENT. WHY IS HONDA ALLOWED TO GO ON CHARGING CUSTOMERS WHO PAID ALMOST $40,000 FOR A DEFECTIVE VEHICLE WITH NO RECALL ON THIS ISSUE? I AM REQUESTING THE NHTSA WOULD INVESTIGATE AND PUT PRESSURE ON HONDA TO MAINTAIN QUALITY STANDARDS ON ITS VEHICLES. MY HONDA PILOT IS NOT EVEN 3 YEARS OLD WITH 45K MILES! *TR

7. Wheels, Jun 11, 2014

   THE AUTO IS MAKING A ROARING SOUND AT THE FRONT END DRIVERS SIDE DUE TO A FAULTY WHEEL BEARING . THIS AUTO WAS PRODUCE IN ALABAMA DURING THE MONTH OF JULY ,2010 . THE AUTO HAS HAD THIS ISSUE FOR SOME TIME SINCE WE BROUGHT IT HOME. *TR

8. Suspension, May 9, 2014

   IN THE LAST SIX WEEKS THE "STRUTS" HAVE FAILED. THE FIRST TIME WE WERE CHARGED TO REPLACE THEM. THEN WITHIN TWO WEEKS APPROXIMATELY, THEY BROKE AGAIN. NOW THE CAR IS BACK IN THE SHOP AGAIN FOR THE SAME REASON. WE DON'T KNOW MUCH ABOUT CARS, BUT THIS DOESN'T MAKE SENSE. WE HAVE USED THE CAR (E.G.: 6500 MILES) BUT CERTAINLY NOT DRIVEN IT IN ANY UNUSUAL WAY. *TR

9. Steering, Suspension, Service brakes, Hydraulic, May 7, 2014

   WHEN DRIVING ON THE FREEWAY AT SPEEDS OF 60 TO 65 WHEN I NEED TO BRAKE THE FRONT END OF MY PILOT SHIMMIES WHILE I APPLY THE BRAKE CAUSING ME TO NOT BE SURE IF I'M GOING TO BE ABLE TO STOP. I THOUGHT MAYBE IT WAS ROUGH ROAD SURFACE AND MY SON THOUGHT IT WAS OUT IF BALANCE TIRES. I DON'T DRIVE THE FREEWAY THAT OFTEN AND THERE WERE NO ISSUES WHILE DRIVING ON CITY STREETS. LATELY I'VE BEEN ON THE FREEWAY MORE THAN USUAL AND I NOTICED THE PROBLEM WAS GETTING WORSE. ON MAY 1ST I WENT TO COSTCO WHERE I PURCHASED MY RADIAL TIRES JANUARY 2013 AND HAD THEM CHECK THE BALANCE OF MY TIRES. THEY SAID THEY WERE BALANCED AND PRESSURE WAS GOOD. LATER THAT DAY I CALLED HONDA SAN LEANDRO WHILE DRIVING HANDS FREE STATING I HAD A SERIOUS PROBLEM. THE PILOT WAS SHIMMING/VIBRATING VERY HARD. I FELT THE PROBLEM WAS SO DANGEROUS THAT I TOOK MY PILOT TO AN AUTOMOTIVE SHOP VERY CLOSE TO MY LOCATION LEAVING IT FOR REPAIRS. THE OWNER OF THE SHOP CALLED ME THE NEXT MORNING MAY 2, 2014 TELLING ME WHAT HE FOUND. THE BUSHINGS WERE CRACKED AND BROKEN. I ASKED TO BE SHOWN WHERE THEY CAME FROM AND WAS SHOWN THE APPROXIMATE AREA UNDER A DIFFERENT CAR AND WAS TOLD THAT THESE TWO BUSHINGS HAD THE JOB OF PROVIDING A SMOOTH DRIVE. THE OWNER TOLD ME THAT HONDA CHANGED THE DESIGN OF THE REPLACEMENT BUSHINGS WHICH LEADS ME TO BELIEVE THEY KNEW THE ORIGINAL DESIGN WAS DEFECTIVE. WHY DIDN'T HONDA ISSUE A RECALL? MY PILOT NOW HAS ONLY 38,000 MILES. MY BILL IS $513.82 WITH THE 2 BUSHINGS BEING $306.26.I HAVE THE ORIGINAL BUSHINGS THAT WERE REMOVED FROM MY PILOT.

10. Structure, Apr 23, 2014

    VIBRATION UNDER BRAKING. HAVE BOTH LOWER ARM BUSHINGS REPLACED. TOTAL INVOICE $733.38 BEFORE TAX.

11. Service brakes, Apr 8, 2014

    PURCHASED BRAND NEW PILOT IN JUNE 2011. I WAS DRIVING ON A FREEWAY AT 60 MPH AND WHEEL STARTED SHAKING WHEN I HIT BRAKES. DRIVING BECAME VERY DANGEROUS BECAUSE OF SHAKING. TALKED TO HONDA SERVICE DEALER ABOUT IT AND ISSUE IS ROTORS/BRAKES WHICH IS NOT COVERED UNDER WARRANTY. THIS SHOULD NOT HAPPEN IN A CARE THAT'S UNDER 3 YEARS 36000 MILE WARRANTY. *TR

12. Power train, Apr 3, 2014, crash

    TWO INCIDENTS OF SUDDEN UNINTENDED ACCELERATION. THE FIRST ON JANUARY 31, 2014. THE SECOND ON MARCH 25, 2014. BOTH INCIDENTS OCCURRED AT A VERY LOW RATE OF SPEED OF APPROXIMATELY 5 MPH. IN BOTH SITUATIONS THE CAR WAS COMING TO A STOP WITH THE BRAKE BEING APPLIED. SUDDENLY, THE RPMS INCREASED AND THE CAR MOVED FORWARD WITH THE BREAK UNABLE TO STOP THE CAR EVEN THOUGH BOTH FEET WERE APPLIED TO THE BRAKE PEDDLE. IN THE FIRST INCIDENT, THE CAR WAS STOPPED BY PUTTING THE GEAR SHIFT INTO NEUTRAL AND TURNING OFF THE ENGINE. IN THE SECOND INSTANCE, THE CAR WAS PULLING INTO A PARKING SPACE WHEN THE ENGINE REVVED UP, JUMPED A CURB AND HIT A SMALL TREE, AS SOON AS THE TREE WAS STRUCK, THE ENGINE RETURNED TO NORMAL SPEED. THIS HAS BEEN REPORTED TO HONDA OF AMERICA AS WELL AS TO THE LOCAL HONDA DEALER. THE CAR WAS BROUGHT TO THE DEALER TWO TIMES BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. HONDA OF AMERICA HAS OPENED A CASE BUT THUS FAR HAS TAKEN NO ACTION. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. *TR

13. Steering, Mar 19, 2014

    I WAS TOWING A TRAILER WITH A MOTORCYCLE IN IT. I WAS DRIVING ABOUT 60 MPH AND THE FRONT END STARTED TO VIBRATE REALLY BAD. I DROVE TO A FRIENDS HOUSE AND LEFT MY TRAILER THERE BECAUSE I WAS ON MY WAY OUT OF TOWN. I DIDN'T NOTICE THE VIBRATION ONCE THE TRAILER WAS REMOVED. I NOW HAVE ABOUT 54,000 MILES ON THE CAR AND THE VIBRATION CAN BE PRETTY BAD WHEN I'M STOPPING AND ALSO SOMETIMES WHEN I'M DRIVING. I'VE HAD THE TIRES CHANGED AND ROTATED SO I KNOW IT'S NOT THE TIRES. *TR

14. Suspension, Exterior lighting, Structure, Mar 18, 2014

    I WAS TOWING A TRAILER WITH A MOTORCYCLE IN IT. I WAS DRIVING ABOUT 60 MPH AND THE FRONT END STARTED TO VIBRATE REALLY BAD. I DROVE TO A FRIENDS HOUSE AND LEFT MY TRAILER THERE BECAUSE I WAS ON MY WAY OUT OF TOWN. I DIDN'T NOTICE THE VIBRATION ONCE THE TRAILER WAS REMOVED. I NOW HAVE ABOUT 54,000 MILES ON THE CAR AND THE VIBRATION CAN BE PRETTY BAD WHEN I'M STOPPING HARD AND ALSO SOMETIMES WHEN I'M DRIVING. I'VE HAD THE TIRES CHANGED AND ROTATED SO I KNOW IT'S NOT THE TIRES. I ALSO HAVE A REAR LEFT TAIL LIGHT THAT KEEPS GOING OUT. I'VE CHANGED IT TWICE BUT IT'S NOT BURNED OUT. I THINK IT MUST BE A SHORT. NOW THE RADIO LIGHTS HAVE STARTED TO GO DIM. I FIRST NOTICED THIS ABOUT 2 WEEKS AGO. WE GOT A HARD RAIN THIS WEEKEND AND WHEN I GOT INTO MY CAR THE NEXT MORNING THE HEADLINER WAS WET AROUND THE SUNROOF ON THE PASSENGER SIDE. *TR

15. Electrical system, Engine, Feb 23, 2014

    VEHICLE PURCHASED NEW IN 2011. NO ISSUES UNTIL MID 2012. WHEN ATTEMPTING TO START CAR, THE STARTING SEQUENCE WORKS BUT ENGINE DOES NOT TURNOVER. THE STARTER CLICKS, BUT NOTHING ELSE HAPPENS. THE FIRST TIME THIS HAPPENED, CAR HAD TO BE JUMPSTARTED TO GET STARTED. BATTERY TEST WAS CONDUCTED WITH NO ISSUES. THE SECOND, THIRD AND FOURTH TIMES IT HAPPENED, THE CAR EVENTUALLY STATED WITH NO ISSUE. THE VEHICLE IS LOCATED IN SOUTHERN CA, SO COLD WEATHER IS NOT A FACTOR. BATTERY CHECKS EACH TIME INDICATE NO ISSUE WITH THE BATTERY. MOST RECENT TIME, ON 2/23/14, SAME EXACT PROBLEM. *TR

16. Air bags, Jan 23, 2014, crash

    MY WIFE HAD AN ACCIDENT AND CRASHED INTO THE BACK OF A PARKED VEHICLE. THE CRASH ITSELF WAS HER FAULT, HOWEVER THE AIRBAG DEPLOYED INTO HER FACE AND CAUSED INJURIES, FRACTURING THE BRIDGE OF HER NOSE, BLEEDING IN HER LEFT EYE AND BASICALLY MADE HER WHOLE LEFT SIDE OF HER FACE SWELL UP TO THE POINT WHERE I COULD NOT RECOGNIZE HER. MY WIFE IS 5'3" AND NEEDS TO ADJUST HER SEATING POSITION CLOSE TO THE STEERING WHEEL IN ORDER FOR HER FEET TO REACH THE BRAKE/ACCELERATOR PEDAL. MY CONTENTION IS THAT AT A LOW SPEED ACCIDENT, IF THE AIR BAG DID NOT DEPLOY I THINK SHE WOULD HAVE WALKED AWAY WITH NO INJURIES. ALTERNATIVELY, IF THE CAR HAD A TELESCOPING STEERING WHEEL THEN SHE WOULD HAVE HAD ENOUGH CLEARANCE TO AVOID THE AIRBAG DEPLOYING INTO HER FACE. *TR

17. Service brakes, Nov 12, 2013

    PURCHASED A 2011 CERTIFIED USED HONDA PILOT IN JUNE 2013, 20,200 MILES, AFTER READING REVIEWS STATING THE RELIABILITY. WITHIN A COUPLE OF MONTHS, NOTICES A VIBRATION WHEN BRAKING. HONDA SERVICE STATION SAID THE ROTORS ARE WARPED AND RECOMMENDED RESURFACING AND NEW BRAKE PADS, BUT THAT THE WARRANTY WOULDN'T COVER THE COST. CALLED HONDA AND THEY VERIFIED THE PROBLEM WASN'T COVERED BY WARRANTY - NORMAL WEAR AND TEAR. SHORTLY AFTER, THE VEHICLE BEGAN PULLING WITH EVERY BUMP IN THE ROAD. IN ADDITION, THE TRANSMISSION BEGAN SLIPPING, JERKING, AND JUMPING INTO HIGHER GEAR WHEN COASTING TO A STOP. TOOK THE VEHICLE BACK TO THE HONDA SERVICE STATION AND WAS TOLD THAT IN ADDITION TO THE ROTOR ISSUE, THE TIRES WERE UNEVENLY WORN AND SHOULD BE REPLACED (24,000 MILES). THEY RECOMMENDED HAVING AN ALIGNMENT. WAS ALSO TOLD THERE IS NOTHING WRONG WITH THE TRANSMISSION, WHICH CLEARLY ISN'T THE CASE. TOOK THE VEHICLE TO A LOCAL SERVICE STATION FOR ALIGNMENT, TIRE ROTATION, AND BALANCE AND WAS TOLD THE ALIGNMENT AND BALANCE WERE ONLY SLIGHTLY OFF AND HAVING THEM DONE DIDN'T CORRECT THE PROBLEM. THEY ALSO STATED THE ROTORS SHOULD BE COVERED BY WARRANTY BECAUSE THERE WAS NO REASON FOR THEM TO WARPED AT SUCH A LOW MILEAGE. BETWEEN THE TRANSMISSION AND SUSPENSION PROBLEMS THE VEHICLE FEELS UNSAFE TO DRIVE. I'M VERY UNCOMFORTABLE DRIVING IT EVEN ON A SHORT HIGHWAY TRIP. A VERY EXPENSIVE, UNRELIABLE VEHICLE. *TR

18. Air bags, Seat belts, Nov 4, 2013, crash

    TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE CRASHED INTO A CONCRETE POST INSIDE OF A PARKING GARAGE. THE PASSENGER THAT WAS POSITIONED IN THE REAR SECOND ROW SEAT SUSTAINED BRUISES TO THE NECK, RIBS AND OTHER PARTS OF THE BODY AS A RESULT TO THE FAULTY SEAT BELT PRETENSION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 01/07/14*LJ

19. Suspension, Oct 29, 2013

    I HAVE HAD MY 2011 HONDA PILOT AT THE DEALERSHIP (GREG MAY HONDA IN WACO, TEXAS) 5 TIMES FOR SUSPENSION PROBLEMS AND THEY YET HAVE FOUND THE PROBLEM. IT IS MAKING BOTTOMING OUT SOUNDS ON WHITE ROCK ROADS THAT CAN BE HEARD AND FELT THROUGH THE FLOOR. ALMOST TO THE POINT OF JARRING PASSENGERS. I HAVE HAD BOTH REAR TRAILING ARMS REPLACED AT WHICH DID NOT FIX THE PROBLEM. I SUGGESTED TO THEM MAYBE SHOCKS. BUT THEY REFUSED TO REPLACE THEM. I AM AT MY WHITS END WITH THIS PROBLEM. I FEAR THAT EVENTUALLY SOMETHING IS GOING TO BREAK AND CAUSE AN ACCIDENT. THE TRAILING ARMS BOLTS ARE MADE OF RUBBER WHICH DOES NOT LOOK SAFE TO ME. I JUST PURCHASED THIS VEHICLE IN JULY AND HAVE HAD PROBLEMS EVER SINCE THEN. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20. Suspension, Oct 22, 2013

    REAR SUSPENSION IS LEAKING. MY SUV IS LESS THAN 3 YRS OLD AND ONLY HAS 21351 MILES. *TR

21. Suspension, Sep 6, 2013

    THE VEHICLE SHUDDERED AND VIBRATED WHEN BREAKS WERE COMPRESSED AT HIGH SPEED. STEERING WHEEL ALSO VIBRATED WHEN THE VEHICLE WAS DRIVEN AT SPEEDS OVER 50 MPH. TOOK THE CAR IN FOR SERVICE AND WAS TOLD THAT THE ROTORS WOULD NEED TO BE FIXED, BUT WAS ALSO TOLD THAT THERE WAS A PROBLEM WITH THE COMPLIANCE BUSHINGS LEAKING AND THAT THEY WOULD HAVE TO BE REPLACED AT A COST OF $750. I STATED THAT THE CAR WAS NOT THAT OLD, WAS NEVER DRIVEN 'OFF ROAD,' AND WAS JUST OVER 50,000 MILES. DEALER STATED THAT THIS WAS A MUST FIX PROBLEM AND THAT THEY HAVE SEEN THIS ISSUE WITH OTHER PILOTS. THE DEALER CHECKED WITH HONDA ABOUT GETTING A BREAK ON THE COST TO FIX THE PROBLEM, AND HONDA AGREED TO SUBSIDIZE PART OF THE COST. MANY CONCERNS MOVING FORWARD ABOUT THE RELIABILITY OF THIS PART. THIS IS NOT A REASONABLE REPAIR FOR A RELATIVELY NEW VEHICLE MARKETED AS A SPORT UTILITY VEHICLE WITH 4-WHEEL DRIVE.

22. Steering, Aug 19, 2013

    STEERING WHEEL SHAKES WHEN I BRAKE. I HAVE HAD THIS PROBLEM SINCE IT HAD 25K MILES ON IT. I TOOK TO DEALER AND SAID STEERING COLUMN NEEDS TO REPLACE AT $400 DOLLARS OR WAIT FOR RECALL. THEY THINK. RESEARCHING THIS ON LINE SEEING ALL THE OTHER PILOTS HAVING THE SAME PROBLEM WHY ARE THEY NOT RECALLING THE PILOT FOR THIS ISSUE??? PLEASE HELP. *TR

23. Electrical system, Aug 6, 2013

    WENT TO START VEHICLE. BATTERY DEAD. DEALER SAID TO JUMP START AND BRING TO DEALER. DEALER SAID AIR CONDITIONER RELAY STUCK AND DRAINED BATTERY. JULY 28, 2013 SAME PROBLEM. CHARGED BATTERY, CAR STARTED. 6 DAYS LATER, SAME PROBLEM. BATTERY COMPLETELY DEAD AFTER 6 DAYS. TOOK CAR TO DEALER. THEY SAID THERE WAS NOT ANY PROBLEM. SAID WE JUST NEEDED TO DRIVE CAR MORE. CAR HAS SAT IN GARAGE FOR UP TO 3 WEEKS BEFORE WITHOUT ANY PROBLEM. SEEMS THERE HAS TO BE AN UNDIAGNOSED ELECTRICAL PROBLEM SOMEWHERE IN THIS CAR. *TR

24. Engine, Jul 31, 2013

    OUR 2011 HONDA PILOT STALLED IN TRAFFIC AND HAD TO BE TOWED TO THE CLOSEST HONDA DEALERSHIP. AFTER SEVERAL DAYS OF SENSORS AND A STARTER BEING REPLACED IT WAS DETERMINED THAT ENGINE FAILURE CAME FROM A SHREDDED TIMING BELT. SERVICE DEPARTMENT PUT ON NEW BELT AND COULD NOT FIND ROOT CAUSE OF BELT FAILING AT 26,000 MILES. *TR

25. Engine and engine cooling, Jul 29, 2013

    AFTER THE BREAK-IN PERIOD OF THE VEHICLE, AND EVER SINCE THEN, WHEN THE AIR-CONDITIONING IS SET ON RECIRCULATE, IF THE GAS PEDAL IS PUSHED HARD (FOR EXAMPLE TO GO UP A STEEP HILL), A SMELL OF ROTTEN EGGS ENTERS INTO THE CABIN. IT DOES NOT DO IT AS BAD IF THE AIR CONDITIONING IS SET ON "FRESH AIR". THE WINDOWS ARE CLOSED AND NO OTHER CARS ARE AHEAD OF MINE WHEN IT HAPPENS. I AM NOT THAT WORRIED ABOUT THE SMELL (ALTHOUGH IT IS AN INCONVENIENCE). I AM WORRIED ABOUT THIS MEANING THAT THERE IS EXHAUST LEAKING INTO THE CABIN ALL THE TIME AT HIGHWAY SPEED, IT'S JUST THAT MOST OF THE TIME IT CAN'T BE SMELLED. THREE TRIPS TO THE DEALERSHIP HAS NOT RESULTED IN A FIX FOR THIS SINCE THEY KEEP SAYING THERE IS NOTHING WRONG WITH IT. *TR