2011 Honda Pilot
Problems, recalls and owner-reported issues
Air bags is the leading concern among 293 owner complaints filed for this model year. This is the 10th highest complaint count among 23 Pilot model years with reports.
Of the 2011 reports, 29 involved a crash and 5 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
SuspensionDec 16, 2010
HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.
LOSS OF STEERING INCREASES THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V640000 on NHTSA.gov
Representative owner complaints
293 reports, newest first.
Suspension, May 13, 2015
LEAKING FRONT COMPLIANCE BUSHING
Power train, Electrical system, Engine, Apr 23, 2015, fire
ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR AWAY AND GOT MY HUSBANC TO COME BACK WITH ME ONLY TO FIND MY CAR COMPLETLY ENGULFED IN FLAMES. MY CAR WAS A TOTAL LOSS. I BELIEVE THAT THIS WAS SOMETHING THAT OCCURED FROM THE DEALERSHIP. I NEVER HAD PROBLEMS WITH MY CAR. NOW THE FIRE INSPECTOR THAT WAS HIRED BY MY INSURNCE COMPANY STATED THAT ON THE FIRST INSPECTION THERE WAS NO TRANSMISSION OIL IN THE CAR IT HAD ALL LEAKED OUT. TRANSMISSION IS VERY FLAMABLE. I WOULD COULD HAVE DIED IN THAT CAR. NOTHING WAS SALVAGABLE. I WOULD LIKE VERY MUCH FOR SOMEOME TO CHECK ABOUT THIS. I FILED A CLAIM WITH MYT INSURANCE COMAPNY. I HAVE ALSO FILED A CLAIM AGAINST HONDA DIRECTLY AND OF COURSE I HAVE NOT BEEN IN CONTACT WITH. THIS WAS A DEVASTATING ACCIDENT/FIRE WHAT EVER THAT I HAVE HAD TO DEAL WITH. I KNOW IN MY HEART THAT THIS WAS SOMETHING DONE AT THE DEALERSHIP LEVEL AND THIS HAS REALLY PUT A SCARY SITUATION FOR ME. I AM VERY HESITATE ABOUT A LOT OF THINGS NOW. I HAVE LOTS OF PICTURES THAT I TOOK THAT YOU CAN SEE THAT MY CAR WAS A TOTAL LOSS. FIRE TOTALLY BURNT MY CAR. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Apr 15, 2015
WHILE DOING ROUTINE DRIVING THE CHECK ENGINE LIGHT, VSA LIGHT, AND VTM-4 LIGHT ALL CAME ON AND STAYED ON. THE VEHICLE SEEMED TO BE RUNNING NORMALLY SO I PULLED OVER, TURNED OFF THE VEHICLE AND RESTARTED IT. THEN ONLY THE CHECK ENGINE LIGHT STAYED ON. I CONTINUED TO DRIVE AND ABOUT 10 MINUTES LATER THE VSA LIGHT AND VTM-4 LIGHTS CAME ON AGAIN. I CALLED MY DEALERSHIP AND MADE AN APPOINTMENT. THEY SAID THE VEHICLE COULD BE DRIVEN WITH THE CHECK ENGINE LIGHT ON. I RESEARCHED THE ISSUE ONLINE AND FOUND THAT A POSSIBLE CAUSE WAS A KNOWN ISSUE REGARDING RINGS AND PISTONS ON V6 HONDA ENGINES FROM 2009 TO 2013 THAT ALLOWS THE OIL TO SEEP PAST THE RINGS AND FOUL THE PLUGS AND THAT THERE WAS NO RECALL FROM HONDA. WHEN THE DEALERSHIP LOOKED AT THE ISSUE THEY SAID THE VEHICLE WAS REPORTING THAT CYLINDER 2 HAD MISFIRED ONCE (THEY DID NOT STATE THAT IT WAS DUE TO OIL FOULING THE SPARK PLUG BUT MY ADVISER IMPLIED THAT WAS THE CAUSE WHEN HE MENTIONED TO KEEP AN EYE ON THE OIL LEVELS AND CHANGE THE OIL AT 5000 MILES). THEY REPLACED ALL OF THE SPARK PLUGS AND UPDATED THE VSA SOFTWARE PER A TSB (TECHNICAL SERVICE BULLETIN??) FROM HONDA. THE SERVICE ADVISER TOLD ME THE ISSUE MIGHT NEVER REOCCUR, OR IT MIGHT, AND THAT I SHOULD KEEP AN EYE ON THE OIL LEVEL MONTHLY, AND CHANGE THE OIL EVERY 5000 MILES MAX (I'VE USED MOBIL 1 FULLY SYNTHETIC SINCE THE VEHICLE WAS PURCHASED NEW... AND SUPER UNLEADED GAS). IF IT HAPPENS AGAIN I'LL ATTEMPT TO PUSH THE DEALERSHIP TO REPLACE THE RINGS AND PISTONS AS THEY ARE DOING FOR SOME CUSTOMERS. IF IT DOESN'T HAPPEN AGAIN I'LL NEED TO SELL THE VEHICLE IN THE NEXT 3 YEARS BEFORE THE EXTENDED 8 YEAR WARRANTY ON THIS ISSUE EXPIRES, WHICH IS TOO BAD BECAUSE IT'S BEEN MOSTLY A GREAT VEHICLE, IN GREAT CONDITION, AND WITH LOW MILES. HONDA REALLY SHOULD BE DOING A RECALL ON THIS, BUT INSTEAD IT SEEMS THEY WOULD RATHER LOSE CUSTOMERS AND FUTURE SALES. *TR
Air bags, Seat belts, Apr 8, 2015, crash
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Mar 30, 2015
WHILE DRIVING AT APPROXIMATELY 55 MILES PER HOUR AND ATTEMPTING TO PRESS ON THE BRAKES, I NOTICED A JARRING PULSATING ACTION FROM THE STEERING WHEEL. I TOOK MY 2011 HONDA PILOT TO THE SHOP TO HAVE MY MECHANIC INSPECT THE VEHICLE. THE MECHANIC STATED THAT THE ROTORS WERE WARPED, AND CALLED THE HONDA DEALER TO INQUIRE OF A RECALL. THE HONDA DEALER SAID THERE WAS NO RECALL, AND ADVISED ME TO REPLACE THE ROTORS. THE VEHICLE NOW HAS 75000 MILES ON IT, AND THE SAME PULSATING ACTION WHEN APPLYING THE BRAKES IS FELT ON THE STEERING WHEEL. *TR
Service brakes, Mar 25, 2015
I HAD THE FRONT ARM BUSHING REPLACED AND I UNDERSTOOD THERE WAS A BULLETIN. I NOW HAVE TO HAVE THE BUSHING REPLACED AGAIN. I FEEL THE ISSUE HAS NOT BEEN ADDRESSED. *TR
Service brakes, Mar 13, 2015
WHEN BRAKES WERE APPLIED, BRAKE PRESSURE DID NOT ENGAGE. HAD TO PUMP BRAKES TO GET THEM TO WORK. THE PROBLEM BECAME MORE FREQUENT. EVENTUALLY DISCOVERED PREMATURE FAILURE OF THE BRAKE MASTER CYLINDER. *TR
Steering, Electrical system, Service brakes, Feb 8, 2015
RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?! *JS
Steering, Feb 8, 2015
BACK TO THE HONDA DEALERSHIP FOR REPAIRS. THERE IS A POP OR CLICKING SOUND FROM THE STEERING WELL WITH LEFT TURNS. TECHNICIAN VERIFIED NOISE AND FELT A CLUNKING NOISE WITH TURNS LEFT - COST TO RUN FURTHER DIAGNOSTIC TESTING WAS UPWARDS OF $500. DECIDED TO WAIT ON REPAIR SINCE DEALER SAID SAFETY WAS NOT AN ISSUE. *JS
Service brakes, Feb 8, 2015
HAVING HAD THE FRONT BRAKE ROTORS REPLACED TWICE (APRIL 2012 & JUNE 2012) AND REPLACED FRONT TIRES AFTER FIRST ROTORS, VEHICLE CONTINUES TO SHAKE ON DOWNHILL, SUPPOSEDLY CAUSING FRONT WHEELS TO HEAT UP. LOCAL VAIL SERVICE TECHNICIAN THINKS UNDERLYING HONDA ISSUE HOWEVER AFTER TAKING TO HONDA DEALERSHIP, THEY DID NOT SEE ANY PROBLEMS AND SUGGESTED THAT WE DIDN'T KNOW HOW TO DRIVE ON MOUNTAINOUS ROADS. SERIOUSLY?! THIS IS A MAJOR ISSUE WITH THE MODEL & YEAR OF VEHICLE. *JS
Wheels, Feb 8, 2015
TIRES WEARING ODD DOWN THE MIDDLE OF THE TREAD, NO TRACTION ON WET ROADS IN RAIN. TWO FRONT TIRES REPLACED AND FRONT ALIGNMENT. SHOULD NOT HAVE TO PURCHASE NEW TIRES WITH LESS THAN 3,000 MILES. *JS
Visibility/wiper, Feb 3, 2015
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUN ROOF WINDOW SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Steering, Jan 29, 2015
WE NEED A RECALL. SOME ONE PAY ATTENTION AND CARE ABOUT THIS BEFORE LIVES ARE LOST. STEERING VIBRATES VIOLENTLY AND SHAKES WHEN COMING TO A STOP. ALSO TURNING LEFT OR RIGHT RESULTS IN A POP/CLICK SOUND AND YOU CAN FEEL IN THE STEERING WHEEL. *TR
Seats, Jan 26, 2015
AFTER PURCHASING MY 2011 HONDA PILOT TOURING I QUICKLY CAME TO REALIZE HOW UNCOMFORTABLE THE SEATS ARE. MY BOYFRIEND FIRST NOTICED THIS ON AN HOUR TRIP AND THEN THAT IS WHEN I PUT TWO AND TWO TOGETHER AND REALIZED THAT IS WHAT HAS BEEN CAUSING MY HIP, LEG AND BACK PAIN. I'M NOT SURE WHAT IT IS ABOUT THE SEATS, BUT THEY ARE MISERABLE. OUR FEET GO NUMB, LEGS ACHE AND HIPS PRACTICALLY KILL US. AFTER A WEEKEND TRIP 5 HOURS AWAY WE ARE BOTH DEALING WITH PAIN. IT IS ENOUGH THAT I AM CONSIDERING SELLING THE SUV. I LOVE THE PILOT OTHER THAN THE SEATS. I'M TELLING YOU, THEY ARE MISERABLE. IT'S AWFUL BECAUSE I WANT TO KEEP THE VEHICLE. WOULD LOVE IF HONDA WOULD ADDRESS THIS ISSUE, BUT I'VE SEEN THAT THIS IS A COMMON PROBLEM WITH SEVERAL MODELS AND THEY HAVEN'T DONE ANYTHING. WITH AS MUCH AS WE SPEND ON A HONDA, AND AS MUCH AS THEY MAKE, YOU WOULD THINK THEY WOULD HELP US OUT. IT'S MISERY. *TR
Air bags, Jan 11, 2015, crash
COMING OUT OF A 30MPH ZONE INTO A 55MPH ZONE -- I HAD ACCELERATED TO ABOUT 45MPG WHEN I HIT AN ICY SECTION OF A THE ROAD. I LOST CONTROL OF OUR HONDA PILOT ON A GRADUAL TURN IN THE ROAD. THE PILOT TURNED SIDEWAYS. I QUICKLY TRIED TO REGAIN CONTROL AS THE VEHICLE POSITIONED ITSELF FORWARD, BUT HEADED FOR THE DITCH. STILL OUT OF CONTROL, A UTILITY POLE WAS UNAVOIDABLE. I HIT THE POLE HEAD ON AT A 45 MPH SPEED. THE VEHICLE SNAPPED THE UTILITY POLE IN HALF AND THE VEHICLE CAME TO A STOP AFTER 20 FEET. NEITHER AIRBAG DEPLOYED FOR ME OR MY PASSENGER. THERE IS EXTENSIVE FRONT END DAMAGE. THE VEHICLE COULD NOT HAVE HIT THE UTILITY POLE ANY MORE DEAD CENTER ON. AND YET, AT 45 MPH AND DRIVING THROUGH A UTILITY POLE, THE AIR BAGS DID NOT DEPLOY. WE WALKED AWAY FROM THE ACCIDENT. BUT, AT WHAT SPEED AND HOW MUCH MORE HEAD ON COULD WE HAVE GOTTEN FOR THE AIR BAGS TO DEPLOY? *TR
Service brakes, Nov 25, 2014
I HAVE A 2009 HONDA PILOT TOURING. I BOUGHT THIS VEHICLE AS A HONDA CERTIFIED PRE-OWNED ON 03/17/2011. THE VEHICLE MILEAGE WAS 33194 MILES AND CURRENT MILEAGE IS 92000. WE LIVE IN MADISON, WI. DURING 2013-14 WINTER SESSIONS THERE WERE MANY DAYS THE WEATHER WAS VERY COLD HERE. ONE DAY WHEN THE WEATHER WAS VERY COLD (PROBABLY -10 F), I TOOK THE CAR FROM MY OFFICE PARKING LOT. THE CAR WAS PARKED FOR LITTLE OVER 8HOURS. AS SOON AS, I CAME OUT OF THE PARKING LOT, I NEED TO TAKE LEFT. WHEN I TRIED TO APPLY BRAKE TO STOP, THE BRAKE WAS NOT ENGAGING. I WAS NOT ABLE TO PRESS THE BRAKE. AFTER COUPLE OF BLOCKS, I WILL COME TO A T JUNCTION AND I NEED TO TAKE LEFT ON THAT. THE CROSS TRAFFIC DOES NOT STOP AT THE JUNCTION. THE CAR WASN'T STOPPING AND I TOOK A HARD RIGHT TURN. AGAIN I TOOK A HARD RIGHT TURN IN 100-200 FEET. THE BRAKES WERE NOT ENGAGING AT ALL. AFTER SO MANY TIMES OF PRESSING HARD, FINALLY I WAS ABLE TO APPLY BRAKE AND STOP THE CAR. IT WAS A SCARY MOMENT THINKING THAT THE CAR IS GOING TO CRASH SOMEWHERE. I CALLED MY HONDA TECHNICIAN AND HE MENTIONED THAT IT COULD BE BECAUSE OF COLD WEATHER AND I SHOULD CALL HIM AGAIN IF THE PROBLEM RETURNS. THERE WERE A FEW TIMES, I FACED THE SAME PROBLEM. I WAS ABLE TO ENGAGE THE BRAKES AFTER A FEW MINUTES EACH TIME. I TOOK TO THE HONDA SERVICE CENTER IN FEB 2014 (OR AROUND THAT TIME). THE TECHNICIAN CHECKED AND TOLD ME THAT THEY WILL CALL HONDA TO FIND OUT ABOUT THIS SINCE ANOTHER HONDA VEHICLE (NOT PILOT) REPORTED SIMILAR ISSUE. WHEN I WENT TO TAKE BACK THE CAR, I WAS TOLD THAT THERE IS NO FIX TO THIS ISSUE. THE WORKAROUND IS TO RUN THE CAR FOR A WHILE BEFORE I DRIVE. SOMETIMES WE FORGET AND THE PROBLEM IS COMING REPEATEDLY EVEN WHEN THE TEMPERATURE IS IN SINGLE DIGIT. I FACED THE PROBLEM JUST A FEW DAYS BACK TOO. I AM NOT SURE WHETHER ANYONE ELSE USING HONDA VEHICLE REPORTED ABOUT THIS PROBLEM. PLEASE CONTACT ME FOR MORE INFO. *TR
Steering, Service brakes, Nov 24, 2014, crash
I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR
Engine, Nov 24, 2014
I PURCHASED A 2011 HONDA PILOT IN OCTOBER 2014. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND FLOOR BOARD. IT BECOMES WORSE WHEN CRUISING AT A LOW RPM, OR WHEN CLIMBING A HILL (NO MATTER HOW STEEP THE HILL IS) WHEN THE ECO MODE IS ENGAGED. THE VIBRATION ONLY STOPS WHEN THE CAR IS REQUIRED TO INCREASE THE RPM, EITHER FROM MANUALLY DEPRESSING THE GAS PEDAL, OR THE COMPUTER DECIDING IT NEEDS MORE POWER. THE VEHICLE DOES NOT EXPERIENCE THIS VIBRATION UNTIL THE ENGINE WARMS UP AND THE ECO MODE ENGAGES. WHEN THE ENGINE IS COLD, THE ECO MODE DOES NOT KICK IN, AND THERE IS NO VIBRATION. THE PROBLEM SEEMS TO BE GETTING WORSE. VEHICLE CONSTANTLY VIBRATES/SHUDDERS AS ENGINE RUN IN ECO MODE AND AS VCM KICKS IN/OUT OR IS IN USE. I SEE HUNDREDS OF SAME COMPLAINT ON HONDA MESSAGE BOARDS AND ALL HAVE GOTTEN THE SAME RESPONSE FROM HONDA. THEY INDICATE IT IS NORMAL OPERATION AND NOTHING THEY CAN DO. ANYONE THAT'S DRIVEN A VEHICLE FOR MORE THAN A FEW HOURS CAN TELL YOU IT'S NOT NORMAL FOR A VEHICLE TO VIBRATE LIKE THAT. IN MY DRIVING, I FIND IT TO BE NOT ONLY ANNOYING, BUT VERY DISTRACTING AS I'M CONSTANTLY TRYING TO CHANGE SPEEDS/RPM, ETC. TO MAKE THE VIBRATIONS GO AWAY. THIS CONSTANT DISTRACTION IS A SAFETY CONCERN. I IMPLORE YOU TO GET HONDA TO OWN THE SITUATION AND FIND A FIX. *TR
Power train, Engine, Nov 17, 2014
THE TRANSMISSION IN THE VEHICLE IS SHUDDERING OR SHIFTING ABNORMALLY WHEN DRIVING. *TR
Service brakes, Nov 16, 2014, crash
THE BRAKES DIDN'T FUNCTION PROPERLY WHICH CAUSED ME TO STRIKE A TREE WITH MY FAMILY IN THE CAR. I WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN ANOTHER VEHICLE HIT THE FRONT PASSENGER SIDE QUARTER PANEL AND IT SENT US ON PART OF A GRAVEL ROAD AND THEN OFF THE ROAD. I ENGAGED THE BRAKES UPON IMPACT AND HAD PLENTY OF TIME TO STOP BEFORE HEADING INTO TREES. THE VEHICLE DID SLOW, BUT NOT ENOUGH TO AVOID HITTING A TREE AT APPROXIMATELY 25-35 MPH, WHICH TOTALED THE VEHICLE. *TR
Electrical system, Nov 13, 2014
DRIVER DOOR LOCK ACTUATOR FAILED CAUSING MULTIPLE DOORS TO STAY LOCKED OR UNLOCKED INCLUDING THE REAR DOOR AND COULD POTENTIALLY CAUSE PERSONS TO BE TRAPPED INSIDE. *TR
Vehicle speed control, Oct 14, 2014, crash
2011 HONDA PILOT. CONSUMER WRITES TO EXPRESS DISSATISFACTION WITH THE SERVICE AND RESOLUTION OF SUDDEN ACCELERATION PROBLEM THAT SHE EXPERIENCED. *TGW THE CONSUMER EXPERIENCED SUDDEN ACCELERATION, ON THREE SEPARATE OCCASIONS, WHILE THE BRAKE WAS BEING APPLIED. WHEN THE INCIDENT HAPPENED IN A PARKING LOT, THE VEHICLE JUMPED THE PARKING BUMPER AND STRUCK A COLUMN IN FRONT OF THE STORE. AFTER EACH OCCURRENCE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND EACH TIME, SHE WAS INFORMED THERE WAS NOTHING WRONG. *JB
Seats, Sep 2, 2014
I AM COMPLAINING OF THE HORRIBLE HEAD RESTRAINTS THAT PUSH MY HEAD AND NECK FORWARD. I HAVE VERY GOOD POSTURE AND AM ONLY COMFORTABLE SEATING UP STRAIGHT. I JUST PURCHASED THIS CAR USED TO REPLACE MY BELOVED JEEP GRAND CHEROKEE. I HAVE OWNED TWO CHEROKEES BUT DID NOT BUY A NEW ONE BECAUSE OF , THE REDUCED WINDOWS, POOR VISIBILITY AND HORRIBLE FORWARD TILTING HEAD RESTRAINTS, THE CHEROKEE IS LIKE BEING IN A COFFIN SO I HAD TO LOOK AT ANOTHER MANUFACTURER. OVER ALL THE PILOT IS A GOOD OPTION WITH MUCH BIGGER WINDOWS AND VISIBILITY BUT THE HEAD RESTRAINTS ARE ALSO TERRIBLE. I CAN NOT REST MY BACK ON THE BACK OF THE SEAT IN A FAIRLY UPRIGHT POSITION WITHOUT MY HEAD PUSHED FORWARD BY THE HEAD RESTRAINT. I TRIED BUT ENDED UP WITH A HEAD ACHE EVERY TIME I DROVE THE CAR. WHAT IS THE CAR INDUSTRY THINKING? DO PEOPLE SIT IN THESE CARS/SUV'S? I KNOW MANY THAT SAY JUST RECLINE YOUR SEAT. WHAT THE HELL HELP IS THAT? I DON'T LIKE TO BE RECLINED OR AM I COMFORTABLE RECLINED PLUS DOES THAT NOT DEFEAT THE POINT OF A HEAD RESTRAINT? A PERSON SHOULD BE ABLE TO SIT IN THEIR CAR AND HAVE THEIR SEAT SUPPORT THEIR BODY WHILE ALSO ALIGNING THE HEAD RESTRAINT TO SUPPORT THEIR HEAD FROM INJURY ON IMPACT. THE CAR MANUFACTURERS NEED TO GET THEIR HEADS IN THE GAME AND MAKE THE CARS SAFE BUT COMFORTABLE WITHOUT HAVING TO RECLINE YOUR SEAT AS IF YOU ARE IN A LAZYBOY CHAIR. THIS IS INFURIATING. *TR
Service brakes, Aug 20, 2014
THE REAR BRAKE WEAR INDICATOR BEGAN EMITTING A CHIRP UPON BRAKING AT ABOUT 46000 MILES. RECENTLY THE BRAKES BEGAN "GROWLING" WHEN APPLIED AT VARIOUS SPEEDS. THE MPG APPROXIMATELY 3 MPG OVER THAT TIME PERIOD. THE DEALER REPORTED THAT THE REAR BRAKES WERE METAL ON METAL AND THAT THE FRONT BRAKES HAD 20% REMAINING ON SOME PART AND 40% ON OTHERS. HE ATTRIBUTED THE PREMATURE AND UNEVEN WEAR TO RUST. HE DID NOT MENTION ANY ROTOR PROBLEMS BUT MY RESEARCH INDICATES THERE IS A ROTOR PROBLEM THAT HONDA IS NOT ADDRESSING. *TR
Steering, Suspension, Aug 18, 2014
TOOK THE CAR TO THE DEALER FOR CLICKING NOISE WHEN MAKING SLOW TURNS, SUCH AS PULLING INTO A PARKING SPACE. FOUND 2 COMPLIANCE BUSHINGS ARE BROKEN AND LEAKING. APPROX 650 DOLLAR REPAIR. DEALER KNEW IT WAS AN ISSUE AND CONSIDERS IT NORMAL WEAR AND TEAR FOR A 3 YEAR OLD CAR. NOT COVERED UNDER WARRANTY. *TR